Grand River Health (CO)

Grand River Health

The Grand River Health campus in Rifle features quality healthcare in Rifle Colorado. Services include a 24/7 ER, diagnostic imaging, laboratory … See more

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Grand River Health (CO) Reviews ( 166 )

  1. Call and told some girl that my son had a fever of 103 she told me they can’t give medical advise over phone that bullshit someones life is on the line and you can’t give advise 😡😡😡😡😠😠😠😠😠😠👎👎👎👎👎👎👎👎 …

  2. Wouldn’t help me my chronic migraines, very low grade hospital, not happy with them at all , oh and worse than that I have chronic yeast endocarditis and just after my heart surgery valve replacement , the infections had came back in my …

  3. Locals say it’s you’re better off seeing a local veterinarian. If you want to be a guinie pig or you want to make doctors rich on unwanted surgeries. Stop in.

  4. Stuck us with a very large bill after telling us we were covered for therapy services. Turns out they made a mistake, we were not covered, and then told us we were responsible for the bill.

  5. FYI… I did not want to even give this place a star! There is a lady in billing who is EXTREMELY RUDE!!! When you call to inquire why they sent you to collections for a $4.00 YES $4.00 BILL she hangs up on you. How extremely unprofessional can you really be.

  6. I had an appoint today with my cardiologist the staff answered all my questions promptly and complete very litt wait time to see the Doctor I was very pleased with the service provided

  7. The ER is more about sending you out to Valley View or Junction. There are things they aren’t equipped for like delivering babies or if you have something stuck in your throat.

  8. Each time I have been at Grand River Health I have been treated with respect, kindness and professionalism. Can’t say enough good things about the staff and volunteers here!

  9. From start to finish to ongoing care personally I’ve had a great experience! Staff is friendly, knowledgeable and on top of it!

  10. Slow service. 3 an a half hours in the emergency room with a torn deltoid, pain bout a 8-9 an still haven’t seen anyone but check in. Doctor was very helpful when he came, an folks were friendly, just slow.

  11. It was a long drive from Texas to here to have fun and I payed for everything online I showed up and it’s not worth the 70$ and they also charged me for 10$ parking which it was a ripoff,don’t recommend it for a family or friends

  12. They have illegal business practices. Charged me $2200 for services. Only suppose to be $447 per insurance company. Always look at your billing. The hospital will overcharge you.

  13. I also went to this er with a kidney infection, about an hour cost $4000. And they did not give me time to work it out with my insurance company, they sent it immediately to collections.

  14. I have taken my Mom and my daughter to the ER on several occasions and they were treated quite well by very kind and knowledgeable nurses and doctors. I am thankful they are here to help!

  15. They don’t treat nausea! Tried sending me to ER! I literally was in for 2 minutes they told me nothing they could do and then tried to charge me for it!! Unbelievable!!! Go anywhere else but here. A bunch of crooks!!!!

  16. Will bill you more than once for the same visit. Lose your records of ever paying. And, if you’re lucky enough to catch it, say it was never an issue and it will magically disappear. But if you don’t catch it, all to happy to take your money anyway without saying a word.

  17. Great, fast,and caring. Good experience. Funny how most negative remarks are because they dont deal out pain medicine like trick or treats and thats because of the abuse of pain killers thats gone on for years. Suck it up pill poppers stop bitching and pop an aleve! Thanks GVH for the great care!

  18. I place pictures of what happen to my wife in your hospital. No wound when she went into ICU came out with a large wound and 5mo later still dealing with problems. Thank you so much for almost killing my wife.

  19. I like the Dr but when it comes to prescription it is horrible order 1-2 weeks ahead you might have them. Then paper work to be sent for disability social security ect still not sent it has been a month now. Horrible service as far as those 2 things

  20. I’m so disappointed in Grand River Health… They no longer have the school clinic… they also no longer make just strep test appointments… they only do office visits…. and without insurance these range from 140 to 200 plus dollars… …

  21. By far the worst hospital and clinic. Waited weeks and months for results that were either lost or mis-filed on 2 separate visits. Those are heartwrenching weeks as a mother. Highly suggest going elsewhere if you have standards. Grand Junction isn’t too far for superior medical care.

  22. Every visit I’ve made to GRH has been a wonderful experience. That’s not to say that “wonderful” means fun or enjoyment. Rather, it means that from literally saving my life during a heart disturbance, to emergency trauma care (several …

  23. Literally all my bills here went to collection. 99% of them I had no idea they even assisted, no voicemails or mail were missed. I went in there over a year ago and I’m still getting random bills that there is no way for me to compare them …

  24. Took my wife in for a kidney infection and they charged almost $5000. She was only there for about 2 hours. Ridiculous!!! How is an honest man supposed to make a living. They are crooks. We even have private insurance.

  25. Went in because my daughter fell at the playground and over reacted when we saw blood. Took her in and check in took a very long time with a lady that seemed to hate her job. Finally went in to see the doctor. She had a cut in the back of …

  26. We are from Grand Junction but we’re in Rifle when our dog was attacked by a dog. We went to Grand River Health and I wish we would have drove all the way to Junction to have him looked at. The hospital broke the law by not reporting the …

  27. I was treated by the specialty clinic with professionalism and respect. Once, the power had gone out, and instead of kicking me out, the staff and doctor thought of another way to treat me that I thought was perfectly fine and reasonable. Seems that thinking out of the box isn’t an old wives tale after all.

  28. Well went into the Emergency room. Told me nothing was wrong. Went to a different doctor. Not here all the way in GJ. Yea something more was up now on proper medication. The nurses where extremely rude, besides one. No joke you feel like …

  29. Don’t go here it’s a complete waste of your time. I took my daughter here for a knee problem. The doctor claims to have prescribed medicine but our pharmacist hasn’t recieved it. Doctor wouldn’t tell what’s wrong with my daughter’s knee …

  30. I called to make an appointment, Lady was rude and sent me to someone else when I asked if it should be more an emergency due to me not being able to walk because my leg snapped. They made a 2:30 appointment- IN PARACHUTE (I’m in Rifle) …

  31. These people are just basic care people… They have never truly helped with any issue and their bedside manner is mostly horrible… If I cld give a half star for just surviving my visit and getting minimal care and the same generic …

  32. Worst hospital everrrrr!!! Couldn’t get a diagnosis to save their lives! Had cervical disc replacement/fusion surgery.. Dr Krauth never followed up to see if i fused. refused to treat and diagnose chronic migraines.. found out after 3 years …

  33. The worst service ever. I went in with a vertabre out in my neck extreme pain for 10 day now. Spent a total of like 5 minutes with me barely touched me. Oh here go to physical therapy and here are some muscle relaxers that make you sick and …

  34. My son had a pre employment physical here 14 months ago. His employer was supposed to pay for it. Grand River tried to bill my son several times, and he had to get his employers corporate office in California involved to get it resolved. Or …

  35. Excellent and very thorough treatment from everyone I came into contact with. Came in through the ER and was admitted for over 24 hours. All tests that could be ordered and performed at GRH were done. I felt cared for and taken care of by …

  36. Absolutely the worst care , ever if your dying or have an emergency stay away. You might as well shake ur magic 8 ball get better answers. Place is a joke on so many levels primary care is a primary punch line to a joke. I have received …

  37. On 06/29/2020 I had a Dermatologist visit to get treatment for AK . The Doctor confirmed that I needed treatment for AK , and then informed me that he was retiring with in days and could not prescribe treatment because of that. Insurance …

  38. Saw Dr. Lorenson with my son. It was like she was on auto pilot with her responses. She didn’t answer my questions and then pushed some bs rehab for 10 mins. She also pushed for a follow up appointment which wasn’t needed. When I tried to …

  39. I have been a patient with them for quite a while now, both with psychiatric and general care. I honestly can’t think of a bad thing to say about them, I even had one of the owners of the clinic approach me one day and help me out which was …

  40. If I could give them less than a 1 I would have. I grew up in Rifle, taken my kids there, aswell as myself, even worked for this company along with family members. This is probably the worst health care anyone could have, not too mention …

  41. Timely visit with knowledgeable provider who was familiar with my history before he came into the room. All staff are courteous, friendly and go out of their way to make you feel comfortable.

  42. Took my daughter to the er tonight, it was pretty useless. Basically responded as my child was making it up or we are drama parents, might even have thought we were using her to get pills but could not care less about my kid. And didn’t …

  43. I give this local hospital the lowest rating I can. The health care wasn’t bad, but the billing department is an absolute joke. I keep getting bills threatening to turn me into collections, TWO months after the bill has been paid. Anytime I …

  44. The biggest joke of a Hospital I’ve ever seen , They can’t test for Covid , they cant deliver babies. I almost guarantee if I broke my arm and went here they would tell me to go to Glenwood. Walgreens can more efficiently test for covid than this place.

  45. This establishment does not even serve a 1 star rating. If you don’t have insurance but are a combat veteran. They still discriminate against you. The nurse hurt my husbands backside when she jabbed him with a shot of toradol. They are very …

  46. I would rate this place 0 stars if I could! So upsetting to feel like doctors here just don’t care about yours or your families well being. I took both my children (7 year old and 9 month old) in to the after hours clinic on Saturday …

  47. The receptionists were very loud the entire time I was waiting. The nurses were all so kind and caring. The PA Sara that saw me was extremely rude and corrected me several times then realized she was in the wrong when she went to double …

  48. Never in my entire life have I ever had to deal with doctors this incompetent. My poor husband was writhing in pain for HOURS before they had the decency to do so much ad call us back about this problem. So in addition to prescribing a …

  49. Something seriously needs to change, and I know it does not happen over night but seems that they focus more on updating their building and getting the newest machines when they should spend the money on making sure their Dr.’s & RN’s are …

  50. Dr. Kocher is a Super Doctor! The only doctor I’ve trusted 💯% with my complete care for over 15 years. Glenwood Springs, Silt & Rifle I will go to no other doctor. From doctor visits to surgeries, to my daughter’s doctor, to delivering my …

  51. Took my friend for emergency service we waited in the security office at the ER for 45 minutes and when we asked if she could use the the restroom before there was an accident they told us that there was a trauma and they could not let her use the rest room. Unprofessional staff and not caring for the health of others

  52. I guess it’s who you know in that hospital. Those people working there are very disrespectful. They claim they have the patients best interest at hand and because Tabitha Daniels AKA Tabitha Jackson’s Mom works there that her and Matt can …

  53. I’ve lived in the Area for going on 10 years and in the past have used Grand River a handful of times for Emergencies because they are located close to where I live. They never fail to shock and disappointment me. …

  54. Dr. Walsh is a wonderful and caring primary care physician who takes the time to listen to her patient as she learns about their health issues. I highly recommend her to anybody looking for a primary care physician for themselves!!

  55. Just left this facility. We are visiting from South Carolina. I closed the hatchback on my husbands head. They were absolutely amazing here. In and out in 45 minutes with 13 staples. Could not ask for better service and compassion. The all female staff were great and very personable.

  56. I’m not sure if this is the right place to leave this review, but I had the absolute worst experience in the health clinic with Bonnie Walsh. After having epilepsy 10 years, this has been my worst experience with a doctor. She told me I …

  57. I visited the emergency room more than a year ago, when I was there I didnt have my insurance card. About a month later I faxed the information to the hospital. A few weeks go by and I receive a call saying I owe 1600 dollars to the …

  58. Had the worse emergency room visit. We were made to feel like scum on the bottom of their shoes. Although we were told to come to the ER when the doctors couldn’t do anything. I use to commend Grand River on their service but this has …

  59. The staff was compassionate and efficient. I was treated very well. Dr Lawton followed up with me in the morning to check up and made recommendations. Thank you Grand River!!
    Pat Warwick

  60. I went to the ER for fainting, they completely disregarded anything I had to say, practically ignored me, in fact. Disregarded my anemia when it was a main factor in my being there, and sent me out with a nice cold cup of apple juice. …

  61. Excellent nurse and doctor care for my surgery on 2/23 2020. Nurse Tawney was exceptional. Dr. Harris did an outstanding job on my shoulder replacement. Best health facility I’ve been to in a long time.

  62. I was seen in the clinic back in July of 2019. In July of 2020 I get a bill? A bill for an X-ray I got, I pay 95% of the bill. The next month GRH turns me into collections. What a joke. Not only did they mess up my deductible …

  63. Stood in line for over 30 minutes for COVID vaccine, which was understandable. However, very few people were wearing masks and no one was social distancing. The staff was more concerned with herding the cattle than keeping the patients safe.

  64. This has been the most horrible experience we’ve ever had. We brought our son in to see one of the family physicians for a meet and greet and to establish care because our son is autistic. After I repeatedly made it clear he did not like …

  65. My mother in law who rarely goes to the doctor became very ill and had no choice but to come in on the weekend. She came back saying that the clinic had lacked the devotion to definitively provide care. She had a quick visit from the doctor …

  66. My boyfriend ruptured his biceps and the ER directed us to the Orthopedic Dr Kopich and with in 60 seconds of him entering the room he advised us “The good news is, you don’t need surgery” “bad news is, it will always look like that” What …

  67. I am from out of state and was traveling to get back home from being sick and had to cancel all reservations for our 45th Anniversary Vacation. We arrived in Rifle on August 5th with the expectations of just spending one night at the motel …

  68. Luke Geer is a physical therapist I see and he is so wonderful. He takes the time to listen to me, and treat the area where the pain is. I always feel better when I am finished with my therapy session.

  69. I called at 9:45 to have an injured hand looked at. Was given an appointment at 10:30 with Dr Patrick. With X-rays and Dr visit I was back at my car at 11:15! I was highly impressed with the professional care I received and I have found my new PCP.

  70. No attention to detail what so ever! It’s always such a headache at this clinic! Most of the time the receptionists and the in-school nurse assistants seem like they are in Lalaaa land and have no clue! I have had appointments made by the …

  71. I have been going to Grand River for 15 years. Dr. Brown is not only thorough she truly cares about my health. I never feel rushed and all of my concerns are addressed, Nurse Shannon is great, she also cares about my health asking all the …

  72. First time in Rifle and first time at this emergency and it was truly a blessing. I came in with a serious problem and from checking in to the nurses, and doctor. I was treated with respect, all staff was deeply concern to fix the problem, …

  73. Although i like my doctors, i feel as if im being punished for being honest. Im concerned about my health my provider is prescribing posion to me with my health conditions which i know i shouldn’t continue taking but, they want me to …

  74. The doctor on staff that day would not follow the instructions of my primary doctor. I was told that they no longer administrator narcotics in the ER. I told him that the treatment, as authorized by my doctor, and he said that didn’t …

  75. Nurse was great, receptionist was great.. however the doctor (Sarah) wouldn’t have given me the antibiotics I needed until I very insistently demanded them. I felt like she was treating me like all I wanted was drugs and then when I asked …

  76. I saw Dr. Peotter today for a problem with my foot and follow up on a previous visit. The check in process was very easy, wait time was minimal and was comfortable in the treatment room. I had to have an Xray and Cheryl walked me down to …

  77. Would give them a negative star if possible. Sent my love one home who has dementia and is incontinent home soaking wet at after being in their ER. HORRIBLE PLACE THAT DOESN’T GIVE A CARE ONE FOR THEIR PATIENCE. DON’T TAKE YOUR LOVED ONES THERE!!!

  78. Had been searching for good doctors and facilities in NW Colorado for some time. I was very happy to find the doctors I needed for checkups and minor treatments at Grand River Health. I was not even aware of this facility. Extra …

  79. These people saw me coming. I took my son to the clinic for stomach discomfort and the doc’s immediate response was to send us to the ER. This turned out to be a 4k dollar bout with constipation after my deductible was met. I noticed all …

  80. My family has needed help through our family physician on two bigger incidences: one was a nasty broken arm a couple years ago, another was a severe concussion more recently. Of course, we’ve had other small things too like illnesses, …

  81. My kids see Dr. Quintez. She is hands down the best children’s doctor around. I will not bring my kids to see anyone else. She is compassionate, caring and my kids absolutely adore her. My husband and myself see Dr. Bitajian. She is an …

  82. The clinic is a freaking joke! Let’s blame everything on covid and being short staffed oh and being Monday! Yes we get it everyone is short staffed and yes covid whatever but to have receptionists who are just plain rude and condescending …

  83. Underwent regular occupational testing for years through Grand River Health, hearing, vision, musculoskeletal, lifting weight markers, EKG electrocardiogram, lung power, etc. Always enjoyed it and found it useful. The facilities are top …

  84. Wow! Fantastic covid vaccine set up! Organized! Compassionate! Fast! And well thought out!
    There are clearly volunteers involved I’m guessing… and working with risk, …

  85. I wanted.everyone to know that I have had the finest healthcare of my life by visiting the Caputos in the wound clinic. I have never known of a set of physicians that have put more care and attention to the well being of their patients than …

  86. Every time you call there for an appointment you are on hold for 5 to 15 minutes. What’s with that?? Doesn’t matter what time of day you call. Hire some people! It is almost impossible to see your primary care Dr. Takes a week to a month to …

  87. Had to go to the ER this week and I have to say that I was treated with respect and compassion. Jada took my vitals and did the paper work stuff and I could not have asked for a better care giver. The Nurse Practitioner really knew her …

  88. My husband and myself had another great experience here! On 4/20/2021 my husband went in for bilateral carpal tunnel surgery so both hands with Doc Brock. We got there early as always for everything to process and everyone to go over …

  89. In all my experiences at GRH this by far was the worst I’ve ever been treated. Having Covid and difficulty breathing I figured I’d be in good hands, but boy was I mistaken. As soon as the triage nurse came out she was already annoyed I was …

  90. I’ve had nothing but excessive bills and no real help. I got a back brace from Amazon that does better help than this hospital. I have seen a chiropractor that helps more than this place. They want to charge you for more diagnosis rather …

  91. Listen. I’ve gone to this hospital for over 7 years, and in that time, I have NEVER received adequate care. I have been misdiagnosed on multiple occasions, all of which the hospital has refused to address. Within the past two years, I have …

  92. I have been going to Grand River Clinic for quite some time. My primary care physician, my Physiatrist n mental health therapist are awesome as well as the Lab n Radiology techs who always make me feel comfortable n informed. I like that …

  93. The nurses are great. Check in is great. The doctors are absolutely horrid! They don’t listen to your concerns about your children. They only do what they want to do. And due to this they almost killed my asthmatic daughter. dr Anne …

  94. The emergency department is AWFUL!!!! The nurses are hateful and completely unprofessional. This hospital is not set up for life threatening emergencies either. Seriously don’t trust the nurses!!!! Awful awful women. Not all of them, but …

  95. Very experience I have had with GRH over the past 7 years, since I moved to Rifle, has been exceptional, except for one outlier. My family has been in the ER, Radiology, Rehab, has had surgeries, Covid vaccines and Covid tests and …

  96. Undertrained staff learning hands on through your suffering. I was forced to go to the er after a nasty eye injury. The staff was neglectful as I was alone in a dark room for the majority of my stay. The only thing they did was pump my eye …

  97. Physical therapy care was great, but billing was a nightmare. I asked for plan clarification before care and the bill’s amount was a big surprise a month later. It did not match what was explained to me at all. Visits are billed based on …

  98. Every time I tried to reach my mother who was severely sick, the front desk employees for med surge were aweful. They were seriously unprofessional and inconsiderate. I simply would ask for an update on my mother’s condition. They would …

  99. I have been to Grand River Health Clinic twice, once for my daughter to receive a physical and once for myself when I was ill. Both times the staff were incredibly considerate and professional. They have taken the time to listen to what …

  100. Be real careful going to the lab because you may have blood drawn by someone who does not know what they’re doing and someone might step in to help and not bother with any safety equipment. Yep that just happened.

  101. I had an unpleasant experience with a few nurses. My Doctor basically walked out at the end of the session without saying anything and did not hear from her or see her after. I think she was not happy to hear all my health concerns i …

  102. Just tried to get a vivid test Jessica is to busy to answer the phone Lara doesn’t know how to check someone in and Malisa is more concerned with escalating the verbal agreement to understand the problem so I still don’t know if I have …

  103. Dr. Feeney and her team as well as the entire staff from registration to lab to radiolgy are extremely efficient, compassionate and kind.
    Lately, I was fortunate enough to be treated in a brand new room for a temporary …

  104. The Two stars are for the ER, admitting MD and the hospitalist, who were all fabulous
    The RN’s messed up my medications and my medical history. As for the CNA’s…the …

  105. Do not get an MRI at Grand River Heath, they were charging me over $4,000 for the same MRI that costs $1,000 at Valley View Hospital. Unless you’ve met your max out of pocket for the year do not use Grand River for imaging needs. …

  106. Devie Noble & Cici Moya in the lab dept. Of hospital were absolutely amazing!! They went above & beyond to help me get my lab work done as needed. Absolutely helpful & caring. Thanks!!

  107. GRH does an amazing job greeting everyone who walks in the door. When I registered for my labs, the tech also noticed I needed my mammogram so set me up with that too. I got my mammogram & labs drawn in under 20 minutes! I love the people at GRH and your customer service is top notch. Thank you!

  108. Grand River Health has one special feature and that is Dr Feeney .
    Dr Feeney, PCP for my entire family. I met her entire family when they first moved here . I used to have her girls in scouts and now she cares for mine. She is …

  109. My trip to the ER was a good experience. Seen in a timely manner and everyone was so courteous and helpful. Great team work. Had x-rays done right in the room I was in.

  110. The ER is questionable at best and reliable isn’t a word I would personally use. The actual physicians that you see on a regular basis and some of the ER staff are great…. But the ER isn’t somewhere I recommend. I like everything that’s going on upstairs, but my doctors aren’t only working at Grand River “Health”

  111. We have been here a lot In the last few months and the doctors and nurses have been absolutely incredible. I would give them 100 out of 5 stars if I could.
    They care and are incredibly intelligent. Our experience with the Doctors and …

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