Grand Strand Medical Center is a full-service emergency care hospital specializing in cardiology and women’s health in Myrtle Beach, South … See more
Read More| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
809 82nd Parkway, Myrtle Beach, SC 29572
Good afternoon Team Grand Strand Medical, my experience was nothing short of awesome! Everyone of your teammates treated me like Family. God Bless them all!
Mario Chapa
Easy check-in, arrived early was taken right away. Very friendly staff makes you feel at ease. Been going there for about 10 years or so.
Arrived at approximately 1pm on Wed 10/5 in ER for CT scan and stitches for 2″ gash in head. Over the next ten hours we sat and waited. EKG, admissions, blood work and CT. Finally at 9:30pm stitches and then another 45 minutes for discharge …
It was the worst experience I have every had in a hospital. I was given the wrong medication, moved to the wrong location, inconsistent information about tests/procedures, and not even given a heart monitor when leaving the hospital (when I went in orginally for heart issues). These mistakes should have never occurred.
I walked in at 8:47 a.m. for a 9:00 a.m. appointment. They are so efficient that I was in my car at 9:00 a.m. headed to work. Very friendly, and professional, staff. Highly recommend.
Well…went in to check for a blood clot in my lower right leg, they ended up doing a doppler echo cardiogram of my heart instead because they did not read the orders correctly. I even told them several times, are you sure this is what I …
They will not disclose procedure prices upfront and charge ridiculous amounts! They capitalize on the fear and medical needs of their patients. Other hospitals nearby do the same procedures for a fraction of what they charge here. This hospital is run by money hungry vultures. Look up the recent news articles. STAY AWAY!!
Currently we are in a battle with the doctors and nurses to get her medications filled
She was sent home with nothing …
I was sent to Granstrand due to a head injury on a Saturday night. To be very honest, I don’t remember much that night, but I was told at one point that I was in ICU, but later told they were moving me to another room since my injury had …
We were seen reasonably quickly, treated kindly, condition assessed thoroughly. Was impressed and reassured that care here is good in our new home.
Was at the ER twice with my daughter. They all took very good care of her. Was timely on see her and answer all of our questions.
The nursing staff/ care team were amazing! I was well cared for and all had compassion and worked to make me as comfortable as possible.
The emergency room was very busy. Over all I got treated very well. They saved my life. Very good staff. Thank you grand stand.
Excellence experience. All Patients Assistance and Technicians were very caring, concern and kind.
I was taken back for my mammogram immediately after checking in. The X-ray tech was so nice & courteous!
This is the worst hospital. We have been here for four hours in the waiting area with no help at all. My mom is sick and no one takes the time to listen. I need help but can’t find anyone to give a darn. The front desk lady is only worried about the nurse taking her pen.
After my first review I was referred to Betsy with the Patient Access Team who provided me with an itemized bill for my visit. Betsy was great just like the staff the night my wife and I went to the ER. The service is great at Grand Strand …
They took me in early on the day of Hurricane Ian so I didn’t have to drive during the peak of the storm!! Everyone there was nice and efficient. I would highly recommend this place to anyone!!
My husband’s experience at this hospital starting July 24th once he was moved from the ER lobby to the actual ER was atrocious. While we get that more people in the area creates a need for more medical care and that staffing is an issue, …
I received excellent & most courteous care by the nurses & all the personnel at the hospital. Thank you
The labor and delivery department is wonderful. I received excellent care and EVERY nurse that was assigned to me was phenomenal. It is evident that they all love what they do and truly care about the well-being of their patients. Best maternity care around!
Checking in and registering for lab work in the lobby in the morning is crazy! Crowded with all the same day surgery patients and families. You need to have a lab draw service at an ambulatory location not in the hospital.
I was scheduled for surgery and came in for my pre-op. They gave me a Covid test, then I was kept waiting for nearly an hour for my blood draw. Apparently my surgeon and the anesthesia MD did not communicate with each other. My surgeon …
I don’t feel like I was listened to as a patient.. instead of actually figuring out what the true problem was the doctor I saw felt it was necessary to tell me my issue was I needed to loose weight and exercise more. I’m actually embarrassed to say I used to be an employee at this facility after the way I was treated .
This is the worst hospital emergency room in horry county, I’ve been here several times and it’s horrible everytime. If it wasn’t for my insurance I would definitely find doctors who are not affiliated with this place. Horrible staff and …
Everyone was great from the time I walked in. Very professional and caring. I cant remember all the staff that took care of me because there were a lot of taken because I had surgery, but Millie and Sakaria were 2 that stood out. They were so friendly and sweet to me.
When there for a Cath Scan, waited over to get registered, was sent to radiology for 30 minutes, then to wait at the nurse’s station waiting for a free cath scan to be available, after 2 hours I had to leave because of multiple emergencies. Won’t schedule there again, this was the 3rd time this has happened there.
0 stars if I could. Make a patient wait 2 days before even getting them out of the waiting room of the ER after being send from the doc office for an infection from a procedure. Absolutely no respect for the patients or families at hand.
Had an ultrasound done at Parkway and everyone was friendly and professional. I had a student who was very thorough start the procedure followed by Scott who finished my ultrasound. I am glad that a student could be part of the procedure with Scott overseeing her. Both technicians were considerate and answered my questions.
Robin/Maria was absolutely fantastic and made me feel truly comfortable conducting a procedure I was quite nervous about having completed.
Was scheduled for same day surgery at 9am. Didn’t go into surgery until after 245pm. Hadn’t eaten since midnight. Long day. Surgery went well.
Check in staff less than friendly…not rude just no eye contact… pre occupied with ipad…(hospital ipad)… 2nd ck in staff member more engaged and friendly but didn’t give good instructions for changing into gown and then where to wait…rad …
Procedures were in effect to confirm my identity. A thorough inspection of my documents was made. The tecnician listened carefully to my history and answered questions. The equipment is less invasive than the old MRIs. The procedure was completed quickly and efficiently.
I was not impressed with my 3 visits. My first visit I was told I needed blood work done and had to wait a week before getting blood work. I was feeling very tired and fatigue for the past 3 weeks. I was told to go home and drink water …
there was a lack of communications between some of the staff. The Doctors attempted to me updated on my progress. I havd to ask what was going on. I received what amounts to no PT while I was there. Slow response to the call button. Sent …
Staff were amazing…so friendly, knowledgeable and accommodating! Many thanks to the phenomenal staff in the cardio lab who are tasked with implementing the Thallium Stress tests!
Excellent staff! Grand Strand is known in the area to offer the highest level of health care especially in more complicated cases. Everyone I encountered was knowledgeable, kind and had an obvious desire to help people. My experience was …
My time at the ER was very chaotic and to some extent even unprofessional I would say. I never once saw a room. My entire stay I was in the waiting room in terrible pain worried I was going to die the pain was so bad. I had to beg for help …
By far, the worst ED I’ve ever been in. I waited for 12 hours just to be treated in the lobby. As a nurse, I understand staffing ratios are very poor right now and there’s hardly anywhere to put patients, but when I visited the ED they were …
First time ever at this hospital. I will be returning for surgery on February 7. I trust that upcoming visit will be as good and efficient as this one.
The ER at Grand Strand in not the place to be! I was there for over 30 hours before I finally got a room upstairs. It is not very clean. I started out on a bed in the hall starring at empty rooms. They said they had to save them in case …
Everything went smoothly. They got my in diagnosed issue and got me thru in a reasonable amount of time at the ER
Staff was knowledgeable, professional, accommodating, and polite. Facility was clean, and well equipped. My only complaint was the food. It was poorly presented. Not appetizing or tasty. Needs a complete menu change.
was there for a mamogram and sono so not at the main hospital. The tech who performed my exam was wonderful.
I have lived in the area all my life. This was the worst care I have ever received in my life. Staff over worked , didn’t answer call button, No nurse assessment after going to floor, stayed in ER in front of nursing stations (9:30am until …
Hospitals aren’t fun places- too many sick people. But Grand Strand Regional has provided good to excellent care in each area I’ve dealt with. The full retail price of my procedures YTD is about 600k.If I had to choose between GSMC or MUSC, I’d choose Grand Strand every time.
Everything was done good. Friendly and helpful staff. Have been going here and suggest to anyone to go. You will like it too.
In the midst of the on going Covid dilemma, looking outside the box appears the norm.
With pain breaching 8-9 in an abdominal location blood testing revealed very …
My doctor cut himself while suturing a laceration I had on my thumb. We both had to get bloodwork done in order to make sure neither of us had given the other anything.
There was a minimal wait time to be seen. The PCP was very personable and truly cared about my recovery.
Spent 5 days at this facility. There were 2 out of about 20 employees that were pleasant in 5 days of agony. Refused to properly take care of pain. They had to move a numer of patients away from my room do to the amount of screaming and …
Every staff member was awesome in every way possible. The doctors, nurses, nurses aides where very helpful and very friendly. They went above and beyond to make sure me, and my family were taken care of. Very kind and compassionate. Thank you all
I got very good care while there. I praise the nurses, doctors and other staff for their professionalism, compassion and dedication to my well being. I highly recommend Grand Strand Medical Center.
Staff were great. The procedure went as expected (to my understanding). No issues around surgical site. Removed bandage after 2nd day with positive success. Efficacy of the procedure is yet to play a final scene.
I had as best of an experience as I could considering. My nurse was wonderful, very attentive and caring. His bedside manner was helpful in my recovery from waking up after surgery and really cared about the pain I was in.
My little girl had a siezure and was taken by ambulance to grandstand hospital. I was out of my wits and was by no means calm. I am grateful we were taken to grand strand. I apologized for my anxiety taken over and every staff member I …
I went to ER on 3/7/22 with chest pains. The Staff of Doctors and Nurses and Technicians were professional, knowledgeable, friendly, patient, empathetic and caring. ER staff was wonderful. The staff in Nuclear Stress Testing was great. The …
I understand there is a shortage of nurses at Grand Strand but some of the 3rd floor staff need to be re-trained in patient/customer service, empathy, the needs of the patient and communication. I was brought to my room from the ER, didn’t …
I waited about 2 hours to go back. After I had my IV put in. If I was a drug user there is not monitoring of it. I could have walked out. I was in a lot of pain and really just needed to be taken care of so I stayed. Aside from that, …
This was one of the most professional hospitals I’ve ever been too. I luckily was only having a panic attack on vacation I thought I was having a heart attack. But everyone of the nurses and doctors made me feel safe and at home !
Since April I have had several procedures and surgery performed at Grand Strand Medical Center. Every one I have encountered treated me with respect and extreme professionalism. Very pleased with the treatment I received at this hospital.
A big thank you and shout out to the staff, nurses and doctors who work at the Grand Strand Emergency Room. Especially the ones who administered and took care of me Wednesday morning when I arrived with unbelieveable pain. Registering, …
I was admitted for a one day, cardioversion for my severe AFib, under Dr. Jason Goebel and his staff. I was treated with the utmost courtesy and professionalism. Although I had much confidence in Dr. Goebel, I was nervous because I had …
Went into the emergency room with chest pains at 7:30 pm on a Saturday evening. Had an EKG, chest xray, and first blood draw. Was sent back to the waiting room. Mind you, I have 3 stents already, so I have heart history. To make a long, …
The ER experience was brutal. I arrived at 5:30pm and wasn’t called back until 12:30am. Once in the back things moved quickly and the doctors and nurses were great. I was in the hallway in a comfortable reclining chair. I was uncomfortable …
In general the staff was very helpful, knowledgable, friendly and polite. The food was a pleasant surprise by being pretty good. The only reason I gave 4 stars instead of 5 was a few times I was made to feel like I was an inconvenience or a …
My experience with Same Day Surgery at GSRMC was a good one. Everyone from registration to recovery was kind and courteous. My pre op nurse, Brittany was very kind and answered all my questions. Crystal, OR nurse was kind enough to let me …
I appreciate being treated with kindness and respect. I was greeted, filled out the info requested on a tablet, was checked in by a very knowledgeable employee, was treated by a wonderful mammography technician and spoke with the radiologist. All my questions were answered completely. Thank you.
I laid in my blood for 5 hrs. Before they stitched my leg. 22 stitches
In all. Husband had to change bandages all night,I Passed out, Hospital had to give me a blood transfusion.
Wouldn’t go there again. Unacceptable
I went to Grand Strand Medical Center emergency, due to lower back pain and not being able to walk and sleep comfortably. Everyone there was very helpful and attentive. My first visit was a great experience as far the service provided, definitely not for the reason I was there!!! Continue the great work!!!!
I had terrible experience from this hospital. We took my daughter to ER. She was waiting in the waiting after triage. She waited 8 hours to be seen by the physician. I asked front desk registration nurse when she can be seen. I mentioned …
The care and treatment I received was excellent. They were very helpful and kind. Thank you
This hospital needs an update. The electronics need updating. Am I getting the best care? Nothing to gauge. Need more human interaction and clear instruction. Needs motivated doctors …
I went to Myrtle Beach, SC for a last minute, 2-day vacation while I was 9 months pregnant. That vacation, very quickly, turned into me going into labor on midnight, 4th of July. I was greeted by Michelle and Faye when I had gotten there. …
In my experience of dealing with medical providers, I have never interacted with doctors and staff that were more pleasant, kind and professional. I am very happy with Grand Strand Medical Center
Everyone is so helpful. Make sure you allow for time to get into the hospital and when you come on the weekend it takes longer and you have to go to main entrance for everyone.
The ER staff was great, especially my nurse George.
The 6th floor rehab staff was nothing short of amazing. I was there for nine …
This was my 1st time at GSMC and it was a very pleasant visit. Other than the security guard, everyone was wonderful, especially my prep nurse Brooke. Over my lifetime I have had numerous hospital visits and your facility & staff are at the top for efficiency, courteous personnel, and an all-around great experience.
Arrived with a fractured right hip. Everyone took great care to make me comfortable and I was treated with caring and kindness. Had surgery within 2hours and in a room. Nursing staff and Nursing Assistants were very professional, very …
Of all the hospitals we’ve been in and worked at, this was the most professional and patient caring facility we’ve ever seen. Everyone from the doctors to housekeeping were very nice and caring. Everyone took time to talk with us instead of …
My visit to this office was a positive experience. The office staff and nurses are friendly and informative. Dr. Banks was very attentive and thorough. He has a genuinely caring bedside manner. So glad I found this facility for my medical needs.
My only complaint was my evening ER nurse David. He was very rude! He did not listen to my needs as I was unable to do some of the things he wanted me to do. There were other options and he refused to allow me the other options up until it …
My two star rating is for the lack of patient customer service/empathy/communication from some of the 3rd floor staff. After waiting in the South Strand/Grand Strand ER for approximately 26 hours, I finally got a bed on the 3rd floor. …
My husband was a patient at GSMC due to a broken leg. We can not commend the staff enough for the excellent quality of care that he received. Everyone was always so friendly and willing to help in any way! A special shout-out to Sam and …
No issues with the ER, staff was nice and the Dr was very nice.
I was admitted to 5th South for Telemetry monitoring shortly after 8pm. The room looked new and was very clean. …
The care that I received from the staff was great and everything was well organized considering the volume of patients on a weekday. I’m visiting from another State and was advised by my physician to seek emergency treatment locally. I …
Taking cardiac rehab: every nurse there is terrific! All are nice, polite and proficient in checking blood pressure and heart rate and helpful and encouraging for the various exercises we should be doing. Useful information is provided. …
Always a great experience. Staff from beginning to end are courteous, friendly and professional. You are taken care of quickly.
The trama team was amazing. Ryan Armstrong was so kind to me, he is a very special man. Everyone took away my fear and embarrassment of having diarrhea for 4 days straight. They told me not to be ashamed it was nothing they didn’t see …
Having never been in a hospital before My experience at grand Strand was very pleasant. The staff was so sweet and kind and very professional. From the time I checked in the young lady was very helpful and upbeat. The care I had a meeting …
All hospital employees were no less than GREAT! Other than a long wait, we were very happy at the care Chris received! Fourth floor nurses were superb…… Taylor, Gena, Kathy are the names I remember but all that we saw while there were so …
On time, waited less than 5 minutes before taken back for X-ray. Super staff and great X-ray tech.
I was in this hospital 2 times within a couple of weeks. Was admitted via the ER. Didn’t have to wait too long in the waiting room before they took me back. Was pleased with all staff and the treatment I received from ER to the 3rd floor …
The service and care that my husband received was phenomenal! He was checked on frequently and made aware that they were there and willing to help in any way.Everyone was so nice, attentive, and professional in every aspect. The Rehab …
Had a cardio-version. Dr Goodroe was excellent & the nurses, pre/post care was great.
Not sure why you have to register on iPad when you are in the system. Waste of time. Unless you are a ne patient. Lab technician can verify the insurance on computer system once you have an account like Quest Lab does.
I received the utmost professional care; everyone was polite, courtesy & made me feel very comfortable.
Can’t praise them enough.
Very polite, nice staff both before and throughout the surgery. Extremely friendly and professional.
ER wait was minimal when my husband had his shoulder accident. Doctors and ER nurses were awesome.
My outpatient visit requires the services of many staff members. Each was polite, respectful, professional and explained matters to me clearly.
I never talked to a Dr about my husband’s condition. They released him with acholic poisoning . His blood level for acholic was 299. He went in because he fell and hit his head. I been there for 6 back surgery’s and never had been treated the way he was.
Staff, including Nurse John and Jill the tech, were wonderful. Cath Lab staff was professional and caring.
The nurses, doctors and care givers were all wonderful. They have a difficult job but they did a fantastic job showing care and concern.
Hardly any wait time. Very friendly and efficient. Nurses made scan and X-ray easy & comfortable.
The staff was awesome! Way better than the hospital back home. I was well taken care of and the staff wanted me to get better.
Had knee surgery. The nurses were great!! Wonderful experience with staff. Took good care of me.
Great nurses and staff
Dr was amazing.
Oh yeah the surgery was painful to listen too. I had to be awake…ouch…and yikes
I cannot say enough about the care I received at Grand Strand. Everyone who I came in contact with from the receptionist to my post op nurse were wonderful. I highly recommend Grand Strand surgical.
Had to have emergency surgery for a shattered left elbow along with broken humerus. Everyone was very kind and patient with me. I was in extreme pain. I am from High …
Arrived in ER at 11:30 am on Friday with pain in chest and did not get a bed with monitoring in ER hallway until Saturday at 2:30 am. I spent most of 15hrs in ER waiting room with a lot of sick people.
my experience in the heart tower, nurses, aides, doctors, were all wonderful. 1 did have 2 eatable meals. ER and TRIAGE CHAIRS WAITNG ROOM LEAVES A LOT TO BE DESIRE.
Labor & Delivery and Postpartum has the best nursing staff! They are a cohesive team and truly saved our lives!
The wait was long. The place was crowded and short staffed. But with all of that I received awesome care. Everyone was kind and caring. I pray they can get the needed staff to lighten their load.
It was past my appointment time when they called me in. I understand if they are busy, but they could of told me that they were running very behind schedule. I had to ask one of the girls at the front desk. My welcome there was just okay.
I was blessed with Dr. McDermott, Dr Bernard, Dr. Fox and Dr Andrei L. I had great nurses on the 5th floor. I had good care while waiting to get a bed at MUSC for surgery.
Mammograms are not typically pleasant experiences, however this was the best mammogram I’ve ever had…start to finish. The check in was easy and my technician was so kind and gentle, not to mention the warm wraps! Thank you!
The employees were very nice and very professional but I think the xray images were done incorrectly. Also I think that was because my mother either moved or breathed when she wasn’t supposed to.
During my last appointment, I was seen by my new resident doctor, Dr. George Wilkinson. Dr. Wilkinson was very personable and took the time to perform a thorough exam. He also provided a referral for me to see an orthopedic knee …
It’s a for-profit hospital. HCA’s stock price is more important than your procedure. At 4PM, the night before (Thursday) surgery they called to tell me I was on at 8:30AM Friday. Apparently, they told every other patient the same time. All …
ER staff were fantastic. Professional, caring, attentive. For my 1st ER visit ever, it was good! Long waiting but that’s not staffing fault. Traumas etc.
The staff was so nice and understanding. They Took care of my family and got us in and out at a reasonable time. We appreciate all the wonderful staff.
I am having concussion symptoms and that should have been addressed before being released by the ER. No follow up from the hospital as of yet. Good place to be after a wreck for emergency care but short on follow up.
Very efficient staff. In and out for testing.
Signage in the Parking lot is a little confusing. It says “OUTPATIENT SURGERY/LAB, them down the path to has a sign that says, “OUTPATIENT SURGERY” ONLY. Please …
ALL personnel encountered were kind and caring. Only docked 1-star for long waits for some pre-op assessment services and a few “student-moments” redoing needle insertions (hey, understood. they gotta learn) + shortfall in post-op PT.
I had the best care from the nursing staff of any hospital I have been in. The doctors were top notch in their ability . The surgery saved my life.
I arrived at 3 p.m.. still had not been seen and has passed 3 hours , met other patients that said they arrived at noon and still hadn’t been seen !! It’s ridiculous, patients who could barely keep a steady breathe and people with real …
I had a full body bone scan and the experience was excellent. Technicians were friendly and professional. Actually completed my scan early. 10 out of 10 rating.
The order that was sent to the Carolina forest office apparently was not received or was misplaced. I had to wait about an hour to get a new order in to get a chest X-ray. I hope they can get better communication in the future.
Techs and medical services were great. Registration tried to make me pay for my test which is covered by my insurance company. Had to show financial rep email from insurance company showing coverage in full for the test.
The last few times I’ve been in for an upper endoscopy I’ve had to wait after getting there early as I was told for 2 hours or more before my procedure is started. This has become the norm and I don’t understand. Please enlighten me.
Coming from a town in New Jersey that had one of the best hospitals in the nation, I was a little concerned of how I would feel at a new hospital. I was pleased with Grand Strand and knowing that it was also a Trauma center made it even easier.
I would like to give a warm and friendly welcome to Dr Isernia to the Grand Strand Medical Center. I seen Dr Isernia for the first time a few weeks ago and he was very attentive to listen to me and my health concerns. He was quick to …
I not give one but have to give something to get to this point. I am currently a patient on the 5th fllor. I’m hoping I get a response today either phone call or better yet a visit. If i could wall out then i would. Was told if i did …
It was as good I came in for the CT scan had drink that stuff gross after I drink it . I wait and wait for them to call me . I asked for a cd to take to my Dr. They really did want to give me one that could of been better .
All personnel were friendly and caring. Every emergency room has issues with waiting but it is necessary to give the proper attention to their patients. I was happy with the overall experience.
I was taken into for heartburn. After 7 hours of waiting (was told no rooms), and tests I was told I could go home. 7 hours is outrageous. The staff was great but there is no reason for someone to me there 7 hours. You need to improve this.
I was an out-of-towner, recently in need of medical attention. Grand Strand Medical Center was the closet facility open (24/7) at that time. I’m from Michigan so I’m used to “loooong” wait times on ER visits. I told my husband to go eat and …
I had a wonderful experience at Grand Strand for my surgery . Being retired nurse and doctor. I find I tend to have higher expectations of staff and I was not disappointed. From welcome to discharge we were treated with considerable kindness and respect. I would expect to use GSMC in the future without reeservation.
I had a terrible experience trying to get a mammogram..the breast center called to remind me of my 7:45 appt..they said they needed an order from Dr. Huberty, I sent a note on my portal to the doctor and they faxed an order to Breast …
The staff was very nice but my primary need was pain control. I am a severe chronic pain patient and I manage the pain with a regime of meds prescribed by my pain doctor. When I went to ED, my home meds were not giving me any relief and …
The Cardiac Rehab staff at Grand Strand Medical Center are the best of the best in helping patients set and reach their optimal cardiac health recovery goals. I am fortunate to have been under their care.
The worst. Went there for emergency (possible miscarriage). During check in the lady had 0 empathy or care, I was bleeding and in pain, crying since I was afraid I lost the baby, the lady was rude, gave me incorrect information that I have …
I went in for a kidney infection – I was put in a wood chair in a cubby while I was fainting continuously asking to just lay somewhere. They would not bring me water – I had to ask 3 times after fainting for a drink of water. Not to mention …
ADMINISTRATION DOES NOT CARE, THINKS NORMAL TO TREAT PATIENT’S LIKE THIS. Need mri on heart sitting in chair in er for 8 hours now instead of being able to make appointment to get test. Like being in jail no food for 8 hours amazing. ER …
I understand them having a mask policy, but to deny someone emergency care for not having a mask and refusing to open the door and provide one is ridiculous. For the staff to just point at their faces and sit there while my family members stood outside in the cold rain is beyond reprehensible.
I brought my 7 year old grandson to the emergency room burning up with a fever, covered in a rash, body aches, severely ill and the lobby was not that full but they had us sit there from 10 am and watch literally 16 people that came in …
I am a Registered Nurse. We recently moved to this area and have never been to this hospital.
My adult son was brought to the ED because he was having seizures. He has a …
86 year old went in because of gallstones. Went in on Friday. 1 sandwich and 1 dinner in 3 days. Finally took to surgery tonight (sunday) at 6pm. It is 10pm and there is NO information from surgery. Starting to think we are now in socialist country. No one wants to work. The nurses have no information. This is unacceptable.
Horrible care. And if your love one dies in the hospital because of their negligence but the initial problem was a car wreck. They dont file insurance. They send the bill to their lawyer in case there is a lawsuit. So they can get more …
Sadly my visit ended with much frustration. I came in for an eye emergency. I was misdiagnosed and sent home with the incorrect diagnosis and treatment which my ophthalmologist confirmed at my follow up visit. The doctor didn’t even know …
We were here for the Thanksgiving holiday and my daughters niece and Nefew were in a a car accident. The lack of car and attention received by this facility was less than subpar. I am very disappointed in how my children were treated and …
Great customer service. I had to change my scheduled appointment and they were able to accommodate me immediately. Once I arrived I only waited for a short amount of time before I was taken in for my appointment.
My boyfriend was in the emergency room on 10/28/2022 due to passing out. He was admitted they said to run more test, however the test they wanted to do were done the same evening. He was lied to. He had to sleep on a gurney in the emergency …
I didn’t get to write my first post. Mainly the hospital, but coming into the ER needs updates. Had to spend the first night in the hallway in the ER. But that was after spending most of time sitting in a hard chair in the lobby of the ER! …
Everyone treated my wife with care. The nurses in Neuro ICU were outstanding. They were very responsive to my wife’s needs and very human in their interactions with her.
I was well taken care of
and appreciate all services provided by all parties and Providers involved. The instances that were a bit frustrating involved my call bell not being connected …
MRI was incomplete because drug wore off and tech would not let me take more although my doc had said it would be safe. Enough accomplished to get what he needed. Your check in is very easy
I have vasovagal syncope(not many know what it is) but had very bad symptoms yesterday because of it. Heart rate at 41 bpm and BP at 161/91, my normal HR due to my problems is at the least 75, I told my cardiologist my vitals and that my …
I had a horrible experience at this hospital over the weekend to the point I signed myself out AMA. The Doctor admitted me but I was just sat in a recliner and then in a bed against a wall in the middle of the ER not a curtain or any …
The nurses and Doctors during my stay at Grand Strand Medical Center was excellent! Jace, Cole, Leigh Ann and Kaitlyn were professional and caring! It was a scary time but their care pulled me through and I was able to heal! It is comforting to know if you do get sick, that Grand Strand staff will help you through!
Came in emergency in the ambulance for an allergic reaction from a shot at urgent care for a sting from a stingray. Had get out of the ambulance and was made to wait in the waiting room for 2 hours before they took me back to a cubicle. …
My husband was seen quickly. There is a very caring and professional atmosphere in this ER. Explanations were given before any treatment was done. Excellent service here!!
Excellent care in the hospital, however Horrible follow-up. Was in the hospital for heart condition, They prescribed new medicine and told me to follow up with their cardiologist in 3 days. I called them more than twice, left messages, …
From the entry to the ER to my wheelchair to my car at the end. I was treated professionally and with kindness. …
Dr. Goodroe and staff were excellent. I reported a minor pain and discomfort in my chest area and they decided to do a cath test. Doc said that he would look and fix whatever needed to be fixed. He did that with two stints. I went home …
The visit was horrible from start to finish. The woman that did my IV was a butcher and stabbed me 4 times before she got a half decent IV in. For thr 2nd, 3rd and 4th tries, she had to use an ultrasound machine to find a vein! Not a good …
My entire visit was very pleasant. I was very scared going in, but because ALL of the staff was very friendly and helpful, answering any questions or concerns, I felt very comfortable and confident everything was going to be great. I would Definitely recommend Grand Strand for any outpatient surgery!
Everyone I came into contact with was more than cordial. The doctor ?? Well jury still out on that one! She ” kinda, sorta, might have had an idea of what could be going on!”. Her words, not mine. I had more than that going in. Bless her heart. Oh….forgot…everything is VIRAL
I have been there many times in the heart unit and I have to say everyone is so nice and helpful which makes your visit or stay much nicer. The stress of having to have any kind of surgery is scary but the staff puts you to ease.
I had my first visit to Dr. Chetrit recently. I was pleased with the visit and the attention I received. I took off one star because the facility itself really needs some attention. The commercial carpet in the waiting room is filthy. There seems to be a lot of traffic, so a hard surface floor would make more sense.
My experience with the Grand Strand was amazing. The nurses were all so friendly and made me feel at at ease. Kitty was my pre op nurse and she was great!!! The women who checked me in to surgery was also a great help, not sure wat her …
I spent 24+ hours in the emergency room and was so impressed with the care I received from the nurses on duty – all of whom were phenomenal. Although the ER crowded, I did not feel neglected, but I did feel uncomfortable being treated in the hallway before being moved to a room in the ER, and later the 3rd floor.
1) A physician order is not necessary for a screening mammogram but is required here. This delays the process of a woman obtaining a mammogram which is highly inappropriate. …
Not pleased with the service my 84 year old mother received on 9/27, waited 7 1/2 hours and finally left, not knowing what test results where. We returned on 9/28 @ 12:45pm and currently still waiting for consultation from the doctor. All …
My ultrasound tech was incredibly pushy about letting a student do my U.S. I understand that everyone needs to learn however I was going through a miscarriage and should’ve never been asked or pushed as many times as she did. She also …
I come from a different State as many of us do, and i am very impressed by the quality of care at The Grand Strand Medical Center. i feel like i am treated with respect and compassion. And the staff is making the experience as good as possible
thanks
It was terrible. I arrived by ambulance at 2pm. I had lab work, chest x ray. Ekg, and urine test then sat in a wheelchair for 5 hours waiting to be seen by a doctor or nurse. When I was told by the nurse at the waiting area that there was …
The staff were amazing, professional, yet empathetic. They were very busy with patients but treated each of us with respect and courtesy. I had a very favorable experience the emergency room.
It was with a partner of GSMC – Carolina Forest Imaging Center. Been there 5 times in the last 5 months for them to take anatomy scans. I started going there so they could evaluate the baby which then turned into something else and on the …
I went here on 9-5-22 after having a migraine for over 7 days. I know the medication I need and they agreed. The PA I saw was good. My problem is 1) they have cubicals in the waiting room for “fast” track people and I was one of many. There …
The staff that helped me complete my visit were great and professional, no complaints there.
However, I don’t understand why I still have to wait in line to register for an …
On Thur Oct 13 I had ankle replacement surgery by Dr. Pappas. I was prepped by a very efficient team with very little wait time. The surgery was done, I went home and have suffered minor pain since. Before I left the hospital the team made …
Went in Wednesday 9:00 to Grand strand medical emergency. I had double vision very badly. Saw doctors they didn’t seem to know what was wrong just kept saying I was healthy. Then out .of nowhere they decided let’s admit him and book him for …
We were there for 9 1/2 hrs and was NEVER OFFERED water or sandwich. Other people were being fed. There was a 91 yr old man who had nobody with him. He was cold in wheelchair and I finally put a blanket on him. He was so grateful. Never …
My husband was admitted to ICU while we were visiting family in South Carolina. I was disappointed with some of the treatment he recieved and the unwillingness of doctors to consider his circumstances when it came to discharge medications. …
The technician, and I don’t remember her name, was extremely patient with the woman before me. The woman asked the same questions over and over again and the technician was very professional and helpful. I told her she should get lots of extra lunch time for her never ending patience.
The tech that did my recheck mammogram was very good. I feel like the scare of my cancer returning was totally unnecessary. The tech back in June decided it would be a good idea to do a mammogram of my reconstructed breast even though it was not part of the order. This caused a great deal of unnecessary stress.
I went in to have outpatient surgery to have my gall bladder removed. The whole team was very efficient and very courteous. Everything went well and I was home with in 4 hours. I would highly recommend Grand Strand Medical Center.
For a Terrible tasting test, the visit was actually great. Check-in was fast and easy, the radiology staff was informative, professional yet put me at ease. I was out of there within 35 mins of my appointment time. Thanks for the great care.
Terrible worst care by nurses I have ever seen.They always get annoyed if you ask for something and will NEVER come after we asked for help. My dear friend couldn’t even get water or get help to use the bathroom. I feel he was severely …
By far the best hospital in Horry county. They take the time to discuss what is wrong with you and how they are working to solve your illness. Everyone in the emergency room is supper kind and helpful. Yes the emergency waiting room is …
Went to the hospital in pain, left with no answer and still in pain. They ran enough to make sure I wasn’t currently dying. “Take Tylenol” they said. I went to a real hospital in North Carolina and they tested me until they figured out what …
I was shocked at how far the registration had fallen down. First the greeting person did not know her job and was going to send me strength to the lab. I came in with a swab in tube from my doctor to be cultured in the lab. Then I go to …
Our first experience, chose your hospital as we have just moved here and your located near us. The staff was very efficient however upon checking in , we became amongst others that had waited more than 8 hours. We got no information, only …
Their medical records department is in Florida so good lucky in getting anything you need from them. I spent approximately $72,000 my last visit getting my heart checked out including heart cath and EKG and was told I had zero issues but …
I was admitted here two years ago in June 2020 with non Covid related leg pain and swelling while vacationing in Myrtle Beach. After being turned away by doctors in Georgia, where I was visiting from, as well as being prescribed the wrong …
Had mammogram. I have 2 broken wrist and immobilization splints on. The staff was very caring and helpful. They helped me get undressed and redressed. They also were very understanding that my previous reports were not sent to them after I had requested them to be sent in Oct and this was in Jan.
My scheduled arrival time was changed by phone call 3 times in an hour the day before surgery.
After coming out of surgery, they kept me for hours in recovery because my …
waiting time for medical attention was a hard 4 hours. Understand waiting time can not be predicted. Appreciated that we were made aware of time difficulty. Once brought in for attention, took about 30 minutes for attention, again, seeing workload, understandable. All staff members were very courteous and professional.
My wife is deaf and requested interpreter while in the hospital. They provided before the surgery but while she stay in the hospital 4 nights and 5 days, no interpreter available. She been asking to provided interpreter often so that she …
My experience while I was there was very good. However, I was told that my cardiac work up info would be sent to my Dr here in WV so that I could follow up with her for stress test when I was back home. She did not get the information and …
No rooms available ER Dr insisted my husband be admitted waited on cot for 30 hrs I’m ER hallway – finally
Get a room @ then released within 12 hrs. Hospital staff were very nice but …
My husband was brought in Sunday and the staff really took very good care of him. The staff is so pleasant. Hospital is clean and doesn’t have that antiseptic odor. …
My mother went to the ER, and was admitted but not in a room, but the hallway, in the ER. The male nurse was extremely rude. She was given 1/2 cup of warm water over an 8 hr period. My father had to leave the hospital and go buy water …
My fiance was hospitalized in September 2022. This ER and ICU doctors and nurses saved his life. He was in ICU for 5 days. He received the best care from all of the staff at Grand Strand. Everyone that cared for him was wonderful. Thanks so much!
The L&D nurses were amazing. I give them 10 stars, and I have no complaints about them. My complaint comes from the placenta that was left behind when I had a cesarean. Without getting too graphic, it stayed in for about 9 days, post …
I was in this hospital after I fell in hurricane Ian and broke my hip. I could not have had better care and better loving caring nurses, doctors, aides, etc. I wanted to bring some of those little girls home with me they were so sweet and so special! Best hospital experience ever!
I went to the ER on 8/13 and was in the ER for 43 hours, 9 hous in a chair, the rest on a bed in the hall except for 7 hours in a room in the ER. Then admitted to a room, on 8/15 had my MRI at 5:30 pm that night, had been waiting since …
I recently had back surgery here. I’m still in the hospital getting ready to move to rehab. Had a spinal fusion done. Not fun in the pain factor aspect. I just wanted to say the staff here has been amazing. Considering the short handed …
Worst hospital I’ve ever dealt with. Dr Cozart is the only decent medical staff I met besides the nurse in charge in the trauma unit and a girl named Ashley. They left my finger broken on the OR table, no doctor came in to follow up with me …
I was out of town and had to have emergency surgery. I had no idea of who the doctors were or as to what type of facility I was sent to. I found the entire staff very comforting and reassuring. I had confidence in these unknown (to me) …
Arrived at 415pm waited two hours and skipped over before i was called to sit in a room for another Hour and a half. The doctor was great. The staff was not friendly or informative and coming in with a two year old with strep and an abscess …
I feel like the trauma team wanted to discharge my husband way too soon. The ER nurse, male, displayed malpractice (cursing at elderly lady with dementia). Once on the floor services were better. Thank you 3rd East nurses and NA’s. Upon …
Your staff and doctors were quite friendly, however I was disappointed that they were not all wearing masks and using gloves when working with the patients not just because COVID is still running rampant but as a safety precaution to the …
At age 83 , I was nervous about having surgery. My doctor suggested that I stay in the hospital overnight since I live alone. I had the most efficient and endearing nursing staff I have e ver had in all my years. I am truly grateful for their care and for my wonderful staff in the operating room.
We were impressed with the entire experience we had at Grand Strand. The staff was all smiles and had great bedside manner. The moment we walked in we were offered a few items to help keep our child occupied. The wait to be called back was …
I was pleasantly surprises at the service and the friendliness of everyone involved in my short stay there. Everyone was kind, patient, understanding, and pleasant, exceedingly so. …
I am new to the area and didn’t know what to expect for medical care. So far I have been amazed by the responsiveness, ease of making an appointment and speed of test results. I had a CT Scan on a Monday am and my Doctors nurse called in the afternoon to let me know everything was fine.
I had to have emergency back surgery and was admitted on Thursday morning. I day spent 2 days in the hallway was not fun at all but the hospital was full and they did try to cater to me in the hall.. finally had surgery late Night Friday …
I had the best team of doctors and nurses. The doctor’s took the time to listen to me as well as answer my questions every time I asked what was the “working diagnosis.” …
Waited over hr for restroom assistance. It never came i finally clawed my own way there. Nurse didnt know how take my blood sugar level or blood pressure. Was there for a week and only had 4 good nurses and one was a Jamaican lady that i think was just an aid but she took better care of me.
I arrived from Canada January 30, 2023 and ended up in the Emergency Department the following afternoon with a lot of pressure in my chest. Despite spending 11 hours in the E.D., tests were performed (EKG, blood work, urine sample and chest …
After a stroke, my family member was taken to Grand Strand medical and received top-notch care. Immediate response from the medical team was provided for the critical task of formulating a treatment plan. They did an excellent job in every …
Grand Strand Medical Center has excellent patient services. I was brought by ambulance for an emergency. The Hospital personnel were immediately in response and in sufficient numbers to double check each other’s decisions. I was transferred …
It was a scary experience for me and my family but the staff really helped to make it easy to endure. They gave me good support and the care was really good. I made so many good connections with people there whether they were staff or …
I was satisfied with emergency room response to my chest pains at 9 in the morning but after I saw the doctor 4 hours later, it went downhill. Even though they test ruled out a heart attack, the doctor recommended I stay overnight to get a …
Appointment was on time as scheduled. Nurse was thorough with intake exam. Dr. was timely in his exam, listened carefully to symptoms and history. Considerate and open to discussion as always. Conservative to recommending tests for …
While vacationing in Myrtle Beach, I required emergency medical care for a fall. The Trauma Team was outstanding. they were efficient, professional, knowledgeable, caring, and cheerful. the care I received exceeded my expectations for a …
We are from Wisconsin, decided to enjoy the winter in Myrtle Beach. The enjoyment only lasted 4 days and my husband was having shortness of breathe. He was suffering from a mild congestive heart failure. We are 3 minutes from the Grand …
Everyone who helped us was wonderful.. they were helpful, cheerful and seemed to really enjoy their jobs! However, I only gave three stars because it was most inconvenient that we had to go back to the hospital when we were just there the week before. Everything should’ve been covered with our first visit.
I recently had cardiac bypass surgery at Grand Strand Medical Center and cannot say enough about the level of care I received. Every person involved in my care provided the ultimate level of care and were thorough, knowledgeable, …
I have not been at Grand Strand medical center anytime in the last several years. When I was called by your staff to see if I had received my appointment with a specialist I informed her that I have not been at your hospital. I was told To …
I can say without a doubt my laboring experience was the best it could’ve gone because of the staff at Grand Strand. Every nurse, doctor and staff member was so welcoming and supportive. Thank you for making this precious experience go as smoothly and memorable as possible. To everyone in L&D you’re truly a blessing thank you so much.
It was my first time getting a CT scan and the staff were amazing. They explained everything to me so I knew what to expect. Their pleasant bedside manner made me feel very at ease. It was a great experience. Would absolutely recommend Grand Strand Medical Center to anyone!
From the minute I walked in the door until the valet opened my car door upon discharge was absolutely remarkable.
The registration team was thorough and explained everything to me and my spouse. …
Excellent staff from the registration to the tests and care. I could not give five stars since we were located in a hospital chair in hallway for our 4 hour stay. . I was blessed …
I had knee replacement surgery. It was my first surgery. The day of my surgery everything went according to plan. The check-in process was fast, the surgery team was polite and well organized and the post operative care was outstanding. I …
Really and truly appreciate the staff getting me back so quick! I was in so much pain! I really appreciate nurse Alex, he found my hard to find veins for IV in one stick, and that’s VERY rare for me whenever I’ve been to the hospital or …
The breast center at Grand Strand has always made something not very pleasant into a caring and comfortable experience. Lady at the reception podium was super friendly and explained the checking in process clearly. The technician who …
Was visiting from Canada when I had to go to the ER. The waiting room was practically full, yet I was in a bed within 10 minuets after arriving. Lady at the front desk wasn’t rude, but wasn’t someone I would want to have to talk to for much …
Was pleased with my treatment recently. Appointment was on time.
Olivia Miller & her staff immediately asked me questions regarding my former appointment. I was pleased their records were accurate and explained our future …
Everyone at Grand Strand Medical Center was wonderful and kind. The hospital was clean and smelled good! The food was okay for hospital food!
Unfortunately the ER was full and I had to spend 6 hours in a hallway but some …
Staff is professional and courteous. This was a follow up appointment reviewing my labs and next courses of treatment. I was provided with in network referrals for follow up future care. I was a new patient my first visit and we reviewed …
You’re going to want to read this!! Originally I had left this hospital a 5-star rating with the following review: “Very informative! Easy to get in touch with! The check-in process was super easy and there was always someone to tell you …
Although I was a patient for only 3 days, my experience was great. ED was extremely busy every day but I didn’t go unnoticed at all. Nurses, doctors , techs were awesome. …
Spent 7 weeks at this hospital and I was treated with respect and kindness. The rooms I had were great and the food was good. All of the staff at this hospital were helpful & smiling. My nurses where walking angles & the doctors were …
Grand Strand doctors are the best and once your on a floor the staff is wonderful. The emergency room nursing staff is just plain rude. No one wants to be there but there is a reason we’re at the hospital. They all need customers service …
Got brought there for mental health help (depression) got treated like a prisoner and not allowed a clean room, phone calls or anything else. Carvings on wall and bodily fluids from patient in room before me. Never got a pillow or proper attire due to shortages. Patients on gurneys in hallways.
My recent stay at this hospital was better than I had hoped for. This was my first overnight hospital stay and I wasn’t sure of what to expect. I was pleasantly surprised. The hospital was clean and well lit. Everything (decor, equipment, …
Patient in er urinates on chair and floor, let’s just leave it there for hours and not clean it …