Organized in 1936, Grand Valley Power has been supplying electricity to members for over 80 years. Serving 18,000 members within the Mesa County area, Grand Valley Power is dedicated to empowering lives with hometown service with safe, reliable and affordable electricity.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
845 22 Rd, Grand Junction, CO 81505
OH HOW I MISS XCEL 🙁
Great customer service!
Always nice to deal with! Thanks!
Bad customer service compared to xcel
The people that work in the office are completely incompetent. It would serve this company well to replace them all.
Great Company Very dependable service ! Awesome Staff, very patient . They truly try to help you.
My
They don’t care about ripping off their customers. Avoid if at all possible.
really wish you could put negative stars. they shut my power off on a fluke they say..took hours to get back on while my one year old was cold and hungry..terrible customer service never accepted any fault and extremely rude.
Working on the coldest night so far this year and timely as well…. No power yet, but they are working hard to get us all back on the grid. Thank you for hard work folks.
Restricting your customers to the amount of energy they can create is absurd. Its possible to do with expensive loopholes that costs exponentially more money of course.
To find this company for construction requires a long waiting time. If the appointed time is not here, the call will always be a message
Not helpful when starting new service.
3 years ago I gave GVP a five star review. During these turbulent times the GVP ceo and management team have decided not to have a coop member involvement. They are choosing to target the working class by implementing an almost double power …
These people are Crocs. They send you a pice of paper saying that you have credit with them, but it can’t be paid out for 20 years. When you ask about the interest, there is none. Xcel Energy is a way better company! I would give a 0 but it made me pick a star.
Never had a problem. Recent downed power line was fixed in just a couple of hours (after hours). My hats off to the hard working crews that keep my lights on.
I’ve had great service from GVP, much better than our previous supplier at our last home
Power goes out. Call the number. Says press 1 to talk to a dispatcher, press 1, “That extension is unavailable”. Says press 2 to report an outage, press 2, says “This is for changing your voice mail message” and sends you to their voice …
Before today, I would be giving 5 stars. I use the app, and I went to schedule my payment for a few days out, because the app says it’s due in 5 days. (see picture) when I schedule the payment, the money comes out of my account right away, …
Very curious to me that a company that prides itself as being committed the the general public of the Grand Valley would choose to outsource its billing to St. Louis. Sending the potential financial support and community dollars outside of …
The customer service in this office are rude and just don’t understand billing at all. Very hard to deal with. If I had a choice to use another power company I would do it in a heart beat.
Worst customer service I have ever experienced with a utility company. The lady I talked to was incredibly rude when I had some questions with billing. Wish we could use excel again never had issue with them.
This company is full of extortion artists. After never being notified about our power bill or activation of service or anything we had our power turned off right before it was conveniently after hours activation. These guys are a joke
They never sent a bill, and will shut your power off over 130$ bill. Good thing I was at my grandparents house. They were sleeping and it was 100 degrees out and they have health issues. They forgot to pay . They had the money they are …
One of the most incompetent companies I have ever dealt with!!! I pray to God that one day I don’t have to buy their overpriced power. I never had a problem with Xcel when I had them. Can we just fire all of them and go back to Xcel?
If there was a .1 star rating I would give that. GVP has the absolute worst Customer service of any service company I have ever dealt with. Crystal in billing always has a rude attitude and the customer service skills of a child. They will …
Went there to pay my bill and get some information. Lady at the desk was very friendly and very helpful. I’ve always had a good experience when dealing with Grand Valley Power.
Selfish company who provides little help- can somebody please take this company out?! How many bad reviews does a company need before their power is “shut off”?
If I could give a zero star I would. They are the worst company out there. Who’s ever childish idea was to update the the power early in the morning while everyone was getting ready. Only giving houses 55 V of electricity is stupid. Many …
We have been customers for about 4 years, never missed a single payment and have not had a single issue with GVP until recently. Our power was shut off due to an error with autopay. This caught us by surprise as we had not been notified of …
We had an estimate given to us for an ADU. We were told to put a deposit down so we could save money on the project. We ended up canceling the project but was only refunded 1/2 of our original deposit. When asked why that was so Mike the …