Grand View Health

Grand View Hospital

Grand View Health is Grand View Hospital, outpatient centers with diagnostic testing, physician practices, urgent care, home care and hospice in … See more

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Grand View Health Reviews ( 177 )

  1. The billing…. Last March I had a scan and paid the $120 copay… Apparently my insurance wound up paying for it and nobody let me know that I had $120 credit. I go to my family doctor at the end of November and tried to pay my co-pay and …

  2. I’m not sure what’s going on here, but they need to be investigated, forcing patients to wait HOURS upon HOURS in the waiting room with absolutely no explanation as to why! Avoid Grand View Hospital at all costs …

  3. I am writing to express my extreme satisfaction with our recent experience at Grand View Health Hospital and Staff. My daughter was having her second child and when we entered the Hospital we were made to feel not only like we were special but any concerns were important to them. Our Experience including my daughters was awesome!

  4. This hospital is horrible, they dramatize things for nothing, last time they invented something that doesn’t exist just to convince my wife to conduct another check with ultrasound, it all about the money.

  5. Do not go to Grand View Hospital! They do not have a well trained staff. Very poor communications and the billing department doesn’t have a clue what they’re doing. Worst experience ever!

  6. The very friendly and professional staff made my visit much better than than expected. I hope to never need to go again but if I do, I know I will be very well cared for.

  7. This hospital treats patients horrible!!!
    The state should send (secret patients ) to this hospital
    Yo see how it is really Run! And how shady things really are here! …

  8. Blood on the floors, holes in the walls.. this was just an er visit , very long wait, slow service….I only gave it a 3 because the staff is nice and I’ve had a better experience here.will not be returning

  9. Tabitha from Emergency care you … such a wonderful compassionate nurse along with the other two nurses,that extended Grace To my Daughter Jasmin..Thank you all and God Bless … We are Blessed to have you.

  10. Dr’s treated me like a drug seeker and almost sent me away with a chip in my shoulder! Had no teeth in so I was treated poorly by sight…you need some customer service and patient relation skills…I will die before I return to GVH…

  11. My fiancé checked in to the ER for mental health issues and she received OK care but the real issue was when I was staying the night like I had done before no one ever communicated that overnight guests were not allowed instead they came to …

  12. It’s got to be the worst hospital I’ve ever been to and 55 years. There and tie pain anything they thought I fast broke and it was the worst experience they offered me a Tylenol it was horrible. The nursing staff was horrible. Don’t ever go to this hospital

  13. Thankfully I was being cared for by a specialist that got me admitted. ED doctor was going to send me home even though specialist sent me to the ED. Once admitted the staff was very nice, but my room was very dirty.

  14. Have been there for Tests and had An emergency ER visit. Everyone there went out of their way to be accommodating and could not have been nicer would highly recommend this hospital.

  15. I was there with my son who had been crying for hours, brought him in and they made me feel it was in my head. Then diagnosed him as a crying baby. Took him to my family pediatrician and he had ulcers all over inside his mouth.. and the sad …

  16. Sat in the E R for 4 1/2hours with one person in the waiting room Staff was very disrespectful to me an children The assessing Nurse in the E.R needs to be Fired, she made a Verbal Threat torwards me to another Nurse …. Tuesday afternoon 8/10/2021

  17. In the interest of the public I will be frank and most importantly honest. This is a place where you should be able to go and get help, however for my family member it was the exact opposite. Help that should have been easy to give was …

  18. It was the worse hospital I have ever seen specifically in the emergency room, I am an international student so I don’t have my ssn yet. Then there was a lady in there trying to make me see the doctor although I told her I don’t have insurance yet just to make me pay at least 4k for consultation

  19. Avoid this ER if at all possible. The doctors are just awful and they don’t listen to the patients and are often condescending and rude. I’ve been misdiagnosed by these doctors almost every time I’ve been there. Usually, after waiting hours to been seen.

  20. Meghan K. The technician had horrible bedside manner when speaking to and treating my mother who was suffering from a concussion from a car accident. She acted annoyed that my mother wanted to speak to a doctor about course of treatment. Very disappointed with the people at this hospital.

  21. The worst physicians. Have had fusion L5 S1 and was in pain on a Sunday. My primary had me on appropriate medicines and we tried a few weeks off. My pain came back with a vengence and this so called doctor gave me 4 tables not even …

  22. I think anyone who gives this facility any more than 2 stars lacks medical knowledge, simple sensitization and infectious disease control & prevention, and steps to accurately diagnose a pediatric case. Without going into my personal …

  23. Do Not go to this hospital if you are having Covid symptoms, I’m currently in the waiting room, it’s been 2 hours and nobody has taken me in, they did a quick check, found I have fever, severe chest pain and dizziness and the nurse just …

  24. I took my mom several times at Grand View and I had different people from my family stay with her since she doesn’t speak english and the hospital staff was excellent and treated everyone that stay the night with respect and warmth and they …

  25. I took my husband to grandview ER because he had some red stuff on his face and chest,and was in pain they didnt even take the time to check him ,the doctor came in and said it was rash, they didnt take any sample it took the doctor 60 …

  26. If someone scheduled at 9.30 am for an ultrasound which takes about 15-20 minutes, does she needs 2-3 hours??? Be efficient… I don’t need any patent relation phone number to talk with… just be efficient, don’t waste people’s time…

  27. My boyfriend was misdiagnosed and we were sent on a wild goose chase for 4 YEARS. Only after switching to St. Luke’s Hospital were we able to find a doctor who could actually diagnose his pain and we are on our way to an actual treatment …

  28. My elderly mother has been treated very well by the emergency staff there on 3 separate occasions. On the last visit she was admitted overnight and hurriedly discharged on a Friday afternoon. As there was no time for her Personal Care …

  29. Given that going there in the first place means you are under pressure and not happy, they have always been extremely helpful and friendly. Yes, you may wait sometimes in the ER. But unfortunately I have been to many ERs over the years and …

  30. This hospital stay was HORRIBLE. 2 weeks ago my mom went to hospital and passed away. The staff in the ER was so rude and they caused her to stop breathing. Weeks later they send her a bill. She is gone. There is no way she can pay a bill. This is a horrible hospital. If you can dont even go to it.

  31. I have had multiple excellent experiences here. Several ER visits, an appendectomy for my 10-year old daughter, and a colonoscopy for my husband. Highly recommend this highly skilled compassionate hospital!

  32. Misdiagnosed a PE as pneumonia…and discharged the patient. Patient came back 2 days later and even after finally diagnosing it, delayed anticoags by over an hour, ended up in ICCU (easily avoidable if anyone knew what they were doing). To …

  33. ER staff is not knowledgable, not friendly and treated my daughter and myself horribly. I wish we lived near a different hospital. Do not feel confident with this being the main hospital near us. They misdiagnosed my daughter on more than one occasion. Nurses in ER are horrible, doctors are worse.

  34. Please do not go to Grandview Hospital if you are using an insulin pump. They readily admit there is no one there who knows anything about it. Nor do they understand long acting insulin as a basal and short acting insulin as a dose for …

  35. I am here with my wife in the ER. Although this place isn’t the best in my opinion, they do what they can to help and the place is clean. Both of my children were born here, I was born here, and my grandmother used to work here. During our …

  36. Worst, dirtiest, low budget hospital ever. Aside from the nurses, everything about this place was terrible. I suffered from neck and back injuries from a car accident and they had only checked my neck, completely ignoring my spine and back …

  37. Grand View Hospital billing department is unwilling to offer a discount for cash payments on procedures that insurance doesn’t cover (or barely covers). Many hospitals are willing to offer a discount to patients who want to pay off their …

  38. I was recently treated or lack thereof at the ER dept of Grandview hospital. As I barely walked in the door due to an 8 out of 10 pain in my leg, not one of the 3 women chatting behind the reception desk offered me a wheel chair or anything …

  39. I have been in this hospital with my daughter since 3pm yesterday and I have not come across one person that has not done above and beyond for my daughter and myself! How do u repay these angels for all they have done. I can NOT repay any …

  40. I used to HATE this hospital, yet recently they’ve been excellent. I’m caring for my grandmother and most times they’re great. I did several months ago have a terrible experience with one of the ER doctors, but once she’s been admitted the …

  41. I was really skeptical yesterday to go get my surgery done at this hospital due to the rating and reviews. I myself was treated completely different I couldn’t ask for more. The doctor and nurses on the second floor were I had my surgery …

  42. Took my 5 year old to ER. He lacerated his foot and needed medical attention. Saw someone 2.5 hours after arriving. Was told sutures were necessary. 1.5 hours later was told “oh, he doesn’t need stitches” when someone actually bothers to clean the laceration. Never again.

  43. Shout out to the post op nurse for giving me the one and only pain medication I’m allergic to. Not only did I have two bright red allergy bands on my wrist and she read my chart stating I am allergic to it…but I also had a conversation …

  44. I have had several experiences here and each time I’ve thought I just need to give it a second/third/fourth try. Unfortunately, this hospital is just not for me. Every experience I have had I’ve waited and waited to be seen. The doctors are …

  45. Do not go to this hospital there terrible Customer service. Long waiting time Emergency . I had to wait 9 to 10 hour still they call me from waiting room. They don’t call by serial number people. They are racias.

  46. I would not suggest going to this hospital especially the ER. Not just because of the professional skills, and also the way they response to the patient’s complaint. …

  47. I was in the Emergency Department from August 5th- August 6th, and while there, a nurse very vociferously lamented the necessity of reusing PPE with Covid patients, which had apparently been taking place for days. I am unconvinced that the hospital has resolved this issue.

  48. I suggest getting rid of the rude AF front desk reception which is the face of the business and first impression you have of GVH. I even work work GVH outpatient center and I’ve never seen the disrespect I got today. Slamming phones, short …

  49. Do NOT go to this hospital. I had the most unpleasant experience and was also treated like a “drug seeker”. Mind you, I’m a mom of twin infant girls and a toddler- no drugs wanted or asked for. I came here with severe jaw pain after being …

  50. I posted before and when i called i received no answer or call back. I received a bill that was astronomical for services and my daughter as?well who received no service . another bill was sent to a member of my family that seemed to …

  51. Worst ER experience with a toddler. We have been waiting for almost 4 hours and nobody cares. I told them we’d need to get food for her and they’ll do everything to add more tests, and keep you longer for observations hours. Corrupt and horrible place

  52. Went to the Grand View ER recently and received quick, efficient care. However, several of the nurses and ER personnel were wearing their masks below their noses and one person was not wearing a mask at all. In the midst of this COVID …

  53. Dont come to the ER. 0 sense of urgency. Spent 4 hrs in ER to be diagnosed and admitted. It’s been an hr and half, still waiting for them room. Antibiotics were prescribed and given in the er. Guessing so they can charge more to the insurance company. stay away. The patients are clearly not in their best interest.

  54. My husband was told by his PCP to go to the ER ASAP. First we went to Doylestown hospital ER and waited 2 hours with no end in sight. We left and went to Grandview hospital ER and he was seen and treated within 45 minutes. The doctor was …

  55. I went to the emergency room with a migraine headache. We were there for about 3 hours. They gave me a CAT scan, and some medication. Even though I had insurance they sent me a bill for over 4500.00 They would not negotiate on this . I …

  56. Horrific. They left me bleeding for over 4 hours with not a single person coming into talk to me. Turned out i had a miscarriage but none of their staff could be bothered to tell me until 4 hours later. Blood was running down to my ankles …

  57. I originally went to Grandview urgent care in Lansdale but was sent to the hospital because of pain that the doctor believed may be a blood clot in my lung. When I went to the hospital, I was in excruciating pain. I was triaged and then …

  58. worst experience ever. I received stitches November of last year and they incorrectly billed the wrong insurance company when I had physically handed them the most up to date insurance card. Its now almost one year later and IT STILL HASNT …

  59. There is no sense of urgency here. My mother in law was sent to the ER on Friday and admitted later that day. We’ve been sitting here in her room since Friday waiting for a doctor to discharge her. We are told the hospital has half the …

  60. This hospital only gets this star because you have to click it in order to write a review. My real rating would be a -5. During my sister’s stay in the ICCU with stage 4 melanoma and pneumonia, her health care was terrible!! She is a young …

  61. My son and daughter in law arrived here at 4 am for a childbirth. As grandparents my wife and I came also. We were not permitted in the maternity ward and directed to the ICU waiting room at the other end of the bldg. We were stunned. A …

  62. What a circus 🎪!!!! Horrible experience with my elderly mothers care!!! She was in 14 days and actually went 24 hours without a update and had to constantly call ( sometimes 3 times ).. never even got a call from a doctor … discharge was …

  63. My experiences at Grandview have been excellent. In the past 13 months I’ve been in the ER two times and recently for a total knee replacement. Doctors and nurses alike were both terrific. I have no reason not to trust my care to the professionals at Grandview Hospital. Thank you to all who took part in my care.

  64. Horrible Charge Nurse. I took a family member to the ER recently for an emergency. The nurse and other staff were friendly and competent, but the Charge Nurse was a horrible, nasty woman. If it wasn’t for the fact that I was trying to keep …

  65. I know that there are some great nurses and doctors working here at GVH. Unfortunately the upper management does not care about the patients. They don’t return emails or phones calls. All they do is ignore you. If “0” was a star, that is …

  66. Just had our Baby Ryenne delivered by Dr. Hamilton and crew here. Great experience along with the other two previously. Would also like to highlight the NICU unit was awesome and stands up to rivaling hospitals in the area. They were great …

  67. Reception at main number hangs up on you after phone rings off hook for an eternity. When they do answer all you hear is please hold then they hang up. And yes it happens all day . Who is caring for your loved ones.. Go elsewhere if possible. Nursing staff is great though. Doctors as well.

  68. I am very pleased with Grandview. This is the best hospital I’ve ever had to deal with. Both of my children were born here. My 2nd baby was born here 6 weeks ago. The maternity nurses and doctors were amazing. My daughter and I were just in …

  69. I had to go to the ER yesterday because I injured my back lifting a 5 gallon jug of water. Everyone who treated me was great, and I was in and out in a little over an hour. The only bad thing that happened was the receptionist lost my …

  70. If zero stars was an option, this place would get it! My daughter arrived in the Emergency department yesterday morning with severe abdominal pain. She was given IV dilaudid and a script for Percocet and sent home. No CT, no ultrasound. …

  71. I highly recommend to anyone thinking about coming here to get any sort of treatment save yourself from the headache and suffering and DON’T! Dr’s, nurses, and everyone apart of the medical staff here are extraordinarily unprofessional. The …

  72. Don’t respond with your canned response. I sent a letter to patient relations and the director of rehab, or at least who I was told was director when I called the unit. No response. The letters were sent at the end of September. My husband …

  73. My husband was treated at Grand View ER recently on a weekend. He was brought into a room almost immediately. Everyone we interacted with was so nice. The physician came right in and he actually sat with us in the room and explained my …

  74. We’ve been here on a few occasions, to the ER a couple of times, overnight in pediatrics once, and just this week in Labor & Delivery/Postpartum and overall have had good experiences. We have never had an excessively long wait time in the …

  75. You people treated my grandmother like trash you knew she was dying and kept sending her home so she can get hurt she was mentally unstable had lung cancer could barely think oh by the way she passed away from lack of proper care.

  76. I have never seen anything like this. 2 hours ago I was connected to central scheduling. There were a mere 14 people in the que. I have sat on hold over 2 hrs now. I have been number 1 position, next in que for almost 15 minutes now. …

  77. Been to this ER multiple times. Never really waited long. I was treated once for dog bite. 13 stitches and everything went well for me. My husband has had knee surgery and multiple trips to the ER. The last trip was for appendicitis. Dr. …

  78. Do not come to this hospital if you are also suffering with mental health issues. They don’t understand and will demean you, belittle you, and refuse service. My wife has a physical condition (diagnosed by a doctor) where she can’t wear a …

  79. I went to Grand View Hospital for crisis I feel better now I went to devereux behavioral health in Malvern Pa now I am doing good in forward in life and thank you Grand View Health for giving me devereux behavioral health in malvern pa

  80. I very recently had an overnight stay for a surgical procedure. My wife had a stay 2 years ago, and was so happy with her treatment, that I decided to use them as well. I can honestly say this was by far the most attentive, compassionate, …

  81. I was recently admitted to the ICU . The staff was superb. I was treated with the utmost care. I was made to feel that my health was important to all the staff. …

  82. I had ankle surgery at Grand View Hospital. I was amazed that all of the nurses and doctors were so personable and more than willing to talk to me as a patient to make me feel comfortable. I had a great experience for my first surgery …

  83. My father was recently admitted to Grand View and had the most wonderful experience, starting
    from the ER to all the nurses and doctors once he was admitted. They were well …

  84. I visited a family every day for 10 days, both intensive care and intermediate room types. Hospital staff was terrific: doctors, nurses, and support staff at front desk. my loved one entered Grandview Hospital critically ill and their …

  85. ABSOLUTELY AMAZING. My daughter is 4 and had to get some dental work done, the nurses were amazing ! My daughter wasn’t scared at all and they also put me to ease with how amazing they were. I cannot thank the staff enough for making out time there comfortable and enjoyable.

  86. This was the best ER visit for me in 6 years of dealing with a serious genetic issue. Im used to not being believed, called a drug seeker or a frequent flyer but the doctor knew the condition I was dealing with and acted appropriately. I …

  87. Stayed at this hospital with my child in Pediatrics, where I got admitted from ER. This is the best experience I had from any hospitals stays I ever had. The rooms and accommodations provided for my child and me were great, I even got a …

  88. Terrible!!! Terrible!!! Terrible!!!
    I brought my husband to the ER because he had an anxiety attack first of all they require you to use hand sanitizer & mask which… …

  89. Last Friday I took a friend to have outpatient surgery. Marianne, who was working the desk at the outpatient center, could not have been more rude or unprofessional. The 5-6 other people waiting all had similar experiences. Do better …

  90. While I have never been admitted to Grand View, myself, I had the pleasure of working with them on discharge planning. The social worker that I had been in contact with, Janice, was one of the most responsive and kind that I have …

  91. I had an infection in my leg that antibiotics from my family DR was not clearing up after 5 days. It was strange because there was no break in the skin, just a very sore area below the skin. I was referred to DR. Scaff of the Grandview …

  92. Ignorant staff, nurses are borderline clueless, doctors are bottom of the barrel. Scary to think these people are in control of saving lives. Brought my 15 month old son to this hospitals er. We received absolutely no help and after …

  93. 5 1/2 hours and still waiting to be seen. I was told that the Dr. decides on what order people are seen. Really???? My husband has been sitting here in pain. Just because he’s not crying or complaining every 2 seconds he’s forced to …

  94. Well this use to be my go to hospital for everything but after I left my very expensive earrings there yesterday in the room I was in and no one can seem to figure out where they went I’ll never go back there. They pretty much told me it …

  95. I have been here for many services. Most recently, mastectomy, port placement, Ed and inpatient stay. I experienced nothing but amazing staff from the doctors, nurses, food staff, cleaning and transport folks. Every single person I …

  96. I am only giving this a one star because the second doctor to help me was actually very nice. I came here with a sever ear infection and the doctor barley looked at my ear and sent me on my way with medicine. 2 days later I returned because …

  97. I needed to get an ultrasound done, and scheduled at one of Grand View’s outpatient locations. They called me to see if I could come to the main hospital instead, which I agreed to, however when they changed my appointment they didn’t tell …

  98. The nurse Siobhan is an absolute superstar. She deserves a raise, promotion, commendation, nurse of the year award and much more. This 5 star review is just for her. Thank you so much for being so caring and attentive despite how overworked I’m sure you are. I appreciate everything so much!!

  99. Just sat in emergency for 2.5 hours not 1 dr nurse or medtech came to check on me. No one offered me ice for my knee that was the 4 times its regular size. Xray did come and go. …

  100. We waited for hours to be released from the ER after our child was treated. I waved at a coordinator lady to get her attention so I could ask her what was taking so long. She yelled from across the hall that she was busy with other …

  101. ER trip on a Saturday mid-day with a 3 year old that needed three stitches. Staff had us in and out in 45 minutes. Bedside manner was excellent and staff were super accommodating.

  102. they are worst hospital that i have been to. myself as deaf.. when i walk to front desk and request for asl ( American sigh languages ) interpreter. all suddenly they called 3 security and they came to me because i simple request for asl …

  103. Left without even getting into a room. After 4 hrs of waiting. Will never go back again. Have a cyst that is affecting my breathing explained that but did nothing. This was a good er at one time now it’s nothing. Watching another family …

  104. I highly recommend Grand View!! Best hospital i’ve been to! Was seen at St Lukes on 663 and they did not do anything for me! Told me nothing was a concern & then 5 days later i come to Grand View and received the best care! Marta Molak the …

  105. My wife and I just had a child at this hospital and couldn’t have had a better experience. The nurses. The doctors. Everyone was amazing and incredibly helpful will all of our first time parent questions. We can’t thank the staff enough for their efforts.

  106. I don’t understand all these bad reviews. The hospital is understaffed just like everywhere else thanks to your elected officials. Do not blame them for your wait. They are literally trying to do the best they can. Both my Mother and Father …

  107. Do not take your children here. Spoke to 2 people through the number asking about my daughters status in which I was given attitude from the start, I was stuck at work while dad had her and nobody was answering so I was worried sick as she …

  108. I have to say that I am extremely disappointed and dissatisfied with this hospital. My wife came in for a basic outpatient procedure. She checked in at 12:30 the time they told us to be here. At 2:30 someone (2 hrs after my wife got an IV …

  109. Do not, I repeat, do not take a child to the ER here. They calm to have CHOP doctors but in the 4 hours my family was in the ER, not one CHOP doctor was in sight. Do yourself a favor and go to a CHOP hospital.

  110. The worst hospital in sellersville Pennsylvania if you need to visit the hospital don’t visit grand view hospital is not a place for human life is got fraud issues in this hospital like overcharged people not a great place to go to it all …

  111. I was sent to this hospital by the ambulance.. for my child . I sat hours waiting for a response on what was going on with my child . Nurses kept everything short and quick as if no one really cared what was going on . I was sent to do a ct …

  112. Brought my 1.5 year old in to test for RSV. Was told my results would be back in an hour, 3.5 hours later with no results. Very ignorant registration desk. Was finally brought back to a “room” and was totally disrespected by the nurse and …

  113. DO NOT take your kids here i made that mistake twice taking my daughter here when she was laying on our couch at home basically a zombie. When we where here they basically put a bandaid on her doing the bare basics and sent her home that …

  114. Worst hospital experience ever. Suffered from moderate heat exhaustion and was left in the waiting room for 7 hours in a wheelchair. Others were there just as long of not longer. A man around 70+ was there with his daughter that ended up …

  115. I’m giving 5 stars in anticipation of how you’re going to do next time I come in. I’m anticipating you’re not going to treat me like an animal, not a cute dog, but like a opposum or something. Ok I’m going to tell you what IS happening …

  116. Terrible ER experiences. Parents have had to go to ER twice in the last 3 months. Both times resulting in being at the hospital 10+ hrs each visit, only to get basic tests and referral to other doctors. Avoid the hours of inattention and go to larger hospital if you are able.

  117. Grand view is the best hospital I’ve ever been too! I’ve always had wonderful experiences in the ER a few months back very friendly staff. And my dad being in same experience! Dr’s and nurses were great! The older lady at the front desk …

  118. One star is being nice. Recently took my son here for complications with the flu. They took a chest X-ray and told me his lungs were clear!! One week later, after my son’s pediatrician got the records and reviewed that same X-ray, they …

  119. This place is a JOKE. The only reason we even stayed at the ER was because I’m pregnant and we were concerned (like any normal parent) about the baby. I had kidney stones and they did an ultrasound (that could have EASILY been done …

  120. Only giving one star because I can’t give zero. Just spent SEVEN HOURS in the ER waiting room with my 19 month old daughter and we were never seen by the doctor – we ended up leaving at 8:30pm. She was triaged and apparently deemed not …

  121. I’ve visited the ER 3 times in the last year. 2 times for my son, once for myself. Look, it’s the ER. NO ONE likes it. The registration staff made it better. AND!!! Superior nursing staff! …

  122. Went to visit my mom. I have never been to the hospital so I had no clue how we properly check in and out but the lady kinda tubby that works at the desk with the white hair looked at me in frustration and rudeness, she kept shaking her …

  123. I had a wonderful time considering how sick I was. The nurses were WONDERFUL and all the departments seemed to work together flawlessly for my benefit.
    I had the unfortunate deal to have to be in a hospital 2 weeks apart, each time …

  124. The staff was extremely kind and professional. From the operator who answered the call to the nurse, Jen, who was taking care of my mother. She explained everything that was going on in a caring manner and didn’t seem annoyed or rushed when …

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