GrandCare Health Services

Assisted living facility, GrandCare Health Services

GrandCare has been a leader in the provision of healthcare services at home in Southern California for over a decade. We view the opportunity to … See more

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GrandCare Health Services Reviews ( 162 )

  1. I REALLY love the experience I have had with GrandCare company. My brother is disabled and was ordered to get PT/OT and I have to say Rhonda in OT is VERY good at what she does. She was patient, thorough and very skilled in her line of …

  2. GrandCare Health Services is amazing. My Nurse, Heather, is awesome. Heather took the time to listen to my concerns/questions and was able to provide me detailed answers/suggestions. My Physical Therapist, Jonathan, is the Best Physical …

  3. Had an interview today at 3pm lady never came out to see me even arrived 30 mins early. The guy behind the desk was young and lied and didn’t know what he was doing very disrespectful

  4. Simply a terrible experience. My surgeon recommended them. I ended up with an infected surgical wound that needed to be cut open again. Now have excellent wound care people. Run for the hills!

  5. I just had 4 sessions of home care/physical therapy after a hip replacement. Jessica and Shantel were extremely amiable, competent and professional. I would highly recommend them.

  6. Kyan the PT and Rob the PTA were both just amazing and fantastic.
    Caring, attentive, knew what they were doing and just great. So happy I was lucky enough to have them as may care group.
    Thanks

  7. Currently using Grand Care for post op surgery dressing changes. They answer all my questions, take my vitals. In a word….OUTSTANDING!!! All are RN’s Eppy, Maria and Tamika have been extremely knowledgeable, efficient, kind always on time. Highly recommend this company.

  8. Iven Li (PT) has been working with my aunt on her ability to get up and walk on her own. The progress has been vary good. Iven is such a excellent PT and has the Patience to deal with my aunt. We are so grateful to have him working with her..

  9. The best ever. Search no more! Call Grand.We worked with Hillary, Adam, and Fred, and they are superstars. Go well above medicine and offer emotional support and and ears to listen and shoulders to cry on!!! Thank you, Grand, you’re the best!!!

  10. Run Run RUN away from Grandcare ! They sent a hodgepodge of incompetent and even one seemingly crazy person into my mother’s home after her surgery. They were supposed to send in people to help her bathe – in two weeks they sent someone …

  11. Everyone was really nice and helpful. They explained things to me and gave me really good info. I would recommend Grandparents highly. Jan and Letty were both wonderful.

  12. This company and everyone I was in contact with were excellent: professional, knowledgeable and responsive. The assigned Phyical Therapist, Melanie H. was simply the BEST by every measure. Thank You !!!

  13. Mom suffered a trimalleolar fracture in January. After discharge from the rehab facility in March she was given physical therapy at home for over a month by Melanie H. of GrandCare. …

  14. Had PT care with Jessica after having knee replacement surgery. I highly recommend her. She was professional, thorough and the level of patient care was outstanding.

  15. My physical therapist Jennifer Leibowitz is an incredible physical therapist.
    I’ve had many physical therapists andJennifer goes above and beyond.
    Jennifer always understands the big picture and how to get there.

  16. Shuree G Smock, PT is a delight. She is professional and knowledgeable while still being compassionate. I felt at ease and safe knowing she will have the answers to my questions. I will use your company again because of her. Julie Johnson

  17. Kyan was amazing!! Her positive attitude and creative drive made the physical therapy process so much more productive. She truly cares about your recovery and I couldn’t recommend her more highly!! Thanks Kyan!!!

  18. Thank you Daniel and Christian you both were a great help in my physical thearpy. You always arrived on time and took very good care of me and always treated kindness and respect. Highly recommend GoodCare Health Services.

  19. I was lucky enough to receive home Physical Therapy from a fantastic therapist, Astghik. From the first time she came, I knew she was special. As she was assessing what I was able to do and planning specific exercise, we went to do …

  20. I am writing this post on behalf of my grandmother who wanted to personally thank Grandcare Home Health and Dr. Tina M Rosselli for all of the amazing work they accomplished. My grandmother needed a referral and appointment for a new doctor …

  21. We had your company deliver our new washer and dryer today. Your driver Roberto, was very knowledgeable about our LG products. He was conscientious with the installation and in explaining how the units operated. Roberto is a credit to your company.

  22. Had a knee replacement just before the world as we all knew it ended. Cooped up at home, the nurses and the physical therapist from GrandCare Health Services were simply my lifesavers – everybody went way beyond just doing their jobs – they …

  23. So glad Dr. Biviji now refers patients to Grandcare. Brett has been extreamly patient and has done miracles for my mother after her hip replacement. Two year ago she had other hip replaced and St Joshes home health worked with her they did …

  24. I have been using this company continually for over 4 years for various ailments, ranging from wound care, catheter care, iv maintenance, etc. Over that time I had many different nurses and therapists. Some were average but most were very …

  25. Ivan was my physical Therapist and was always helpful, timely and kind.

    I have now had my second knee replacement surgery and was lucky to get Ivan again, Once again he was kind and encouraging.

  26. Jacqueline Boswell was a great physical therapist and provided useful and extremely helpful tips for my recovery. She kept me on track with the exercises and fixed problems I was having with customized tips and exercises for my particular case.

  27. Angel fits her name perfectly, helping me through the first two weeks of my recovery from knee replacement surgery. She kept me focused and encouraged and answered all my questions. GrandCare has this process dialed in!!

  28. I can’t thank Rob G and Sung enough for their care over the past 6 weeks after total knee replacement.
    Their amazing care, professionalism, empathy and instruction kept me on track …

  29. Grandcare Health Services contacted me after receiving a prescription from my doctor. They Informed me that a physical therapist would call me and set up an appointment. Kyan called me to make an appointment, and from the get-go she was …

  30. Had in home PT with this company and the DPT was extremely knowledgeable, helpful and professional. Made me feel very comfortable when I asked all kinds of questions. Would highly recommend.

  31. Iven Li was a very kind, understanding, professional physical therapist. He took the time to answer the myriad of questions and concerns I had post-operatively. After each visit I felt more confident and hopeful for my full recovery. Big thanks to GrandCare and Iven Li.

  32. GrandCare provided me with OT and PT sessions at my home. Kyan Sabah was my main therapist and with her terrific guidance I now feel stronger and perhaps more importantly, safer. I was referred to GrandCare specifically by my surgeon at Keck Hospital.

  33. We contacted GrandCare to help our 87 year old mother based on the reviews on this site however, our experience was far from coming even close to 5 stars. We had 4 different managers within 4 months since they all left the company. The …

  34. PTs Rob and Sung are miracle workers! I’m just 3 weeks out from total knee replacement surgery and am walking my dog a mile daily, have no pain at all in daytime and can’t believe how much better and faster this recovery is than on 5 years …

  35. great praise for the services of the home visits of nurse Anna and PT Angela, who were both so competent, caring, intelligent, and a joy to work with. i could not be more satisfied and reassured to be in good hands post-knee replacement!

  36. All of the people I came in contact with at Grand Care were patient, professional, open and knowledgable.
    They all communicated well on appointment times and we’re great listeners! From …

  37. After a bad experience with a previous home health provider, I was initially skeptical about GrandCare. I could not have been more surprised and pleased with the quality of care that was provided at all levels. The initial visit was both …

  38. My Mom had a serious surgery she had four cardiac
    Tumors removed from her heart. My Moms recovery has been really difficult . I wanted to take the time to thank my Moms Home Health Care Nurse Fadi ,RN …

  39. Grand Care is a fantastic service! My PT, Kyan Sahba was a Godsend! Professional, upbeat, encouraging and so supportive and kind. In a few weeks I went from being on a walker, to taking walks without even using a cane! I continue to use …

  40. Used for post surgery knee replacement. My PT Rob G. was exceptional. He treated me like I was his only patient. He was very attentive to my aches and pains and showed me how to work the tough times. Rob would text me ahead of time so I …

  41. I thought Becky and Dr Kian were fantastic. Very professional, very amicable and diligent. They came to my house, were very supportive and worked me through a series of exercises, incorporating new ones as I progressed. They were also very …

  42. 2 weeks ago i had a full knee replacement. Grand Health Care was assigned to do my home care and therapy for the first 2 weeks after my surgery. I am very pleased with the service they have provided. They call and follow up with their …

  43. After a total hip replacement, Jacqueline Boswell, physical therapist, was sent to my home. She was incredible not only in her skills as a physical therapist but in her approach to patient care. Jacqueline integrated what I felt was a …

  44. I had a hip replacement…GrandCare therapists Rob and Caroline were outstanding. Don’t understand these negative reviews. All I can go by is that Rob was great working me through my exercises, as was Caroline, who eased my fears and …

  45. Rob Graham is amazing! His dedication and guidance to my recovery is impeccable. He helped me not to only get up and get moving but he helped me regain my confidence that I can get through the recovery period and thought me to move forward not be afraid of the pain.

  46. After total hip replacement surgery, I was lucky to receive the services of GrandCare Health Services. Their nurses and therapists were excellent –professional, on time, patient and kind. I was especially impressed with physical therapist …

  47. I want to thank Lauren for the physical therapy that she has been providing to my mother Lillian. Lauren has been the most kind and patient person I have met. She takes the time to explain the exercises to my mother. She has such a …

  48. I had a terrific Grandcare experience with in home post knee surgery rehab. Sung Bae was my PT and I found him excellent: professional and knowledgeable with just the right amount of friendly. All the personnel from the intake nurse to my case manager to my PT were extremely professional and made me feel confident about my recovery.

  49. IVAN LI my dads PT deserves 10 stars 🌟 ⭐⭐⭐⭐⭐⭐⭐⭐⭐ for his excellent services. He is very professional, arrives on time and provides my dad with great therapy. He makes my dad feel safe and comfortable. He also follows covid measures to …

  50. Just had full knee replacement surgery and GrandCare’s (Sung) came to see me and to get me started living my life! He came to my home a few days before my surgery to make sure I was ready. …

  51. Sung Bae was fantastic. He is friendly, great communicator, very knowledgeable, punctual, and became part of our family very quickly. We highly recommend his services. Thank you Sung for making my recovery so much faster. We appreciate you!

  52. The nurses were great and they were all on time and they helped me a lot I had a full hip replacement and within three weeks I was back on my horses and I’d like to thank them for that if I could give them a 10 star I would in other words I’m back in the saddle again LOL thanks to them

  53. Words cannot describe my gratitude for the home health care I’ve received the last three weeks from Dr. Sung Bae. I just had hip replacement surgery (for a radical injury) and it has been a long journey to this point. Sung patiently guided …

  54. Iven Li took great care of me. He is full of great information about proper exercises and he spent a lot of time with me on each visit – observing, explaining, showing by example – how to do something well and correctly. His advice has …

  55. Chintan Mistry, RPT provided excellent care. He always kept our appointments on time. He answered any question I had about my physical therapy. I highly recommend Grandcare.

  56. I had home physical therapy after shoulder replacement surgery.
    My therapist Yongguang (Ivan) Li the best physical therapist I’ve had.
    After several surgeries and therapist Ivan has been very helpful and pleasant.
    I would recommend GrandCare to anyone needing home healthcare assistance.

  57. I had total knee replacement on May 7, 2021. GrandCare Health Services assigned Sung, as my physical therapist. Sung provided professional, knowledgeable, and exceptional care. He was always reliable and punctual. He answered all my questions and concerns and continues to do so. Thank you GrandCare and thanks to Sung.

  58. Sung Bae, from GrandCare, has been my physical therapist after my hip replacement. He has been so encouraging every time I feel bummed that I am not progressing enough during my recovery and pushes me just the right amount to keep me going …

  59. Grand Care Home Health is a great company to be connected with after having major surgery. My experience is with three wonderful employees, Jennifer H., Hojin K., and Jenn L., who came to my house to meet the nursing and the physical …

  60. Fabulous office customer service. Always let me know what was happening. Nurses always on time and thorough. Pleasant too. No hassles whatsoever with this company. Highly recommend. Never had such good experience with this type of agency.

  61. I had total knee replacement on Feb 3, 2021. Grand Care Home Healthcare PT started on Feb 5, 2021. Grand Care assigned, Shuree, for Physical Therapy, and Rachel, and Ulysees nurses to care for treating my surgery site, changing …

  62. Anna from Grandcare was TERRIFIC – professional, friendly, caring, and very informative about my wife’s meds and after surgery management. Would highly recommend her and Grandcare. A GREAT nurse!

  63. Fantastic experience with GrandCare Health Services! So happy with the physical therapy provided by Melanie. Her care and treatment were key to my recovery after knee replacement surgery. Can’t thank her enough:)

  64. I recently had knee replacement surgery. My Physical Therapist was Ivan.
    He was amazing, very kind and caring. I truly don’t think I would be doing as well today if it were not for Ivan. Thank you Grandcare for providing me with such great therapy.

  65. I really like GrandCare Health Services because ot their professionalism and punctuality. This is my second time using their great home health services. I had the opportunity to ask for Kyana, a Physical Therapy to provide her services …

  66. What I found to be extremely helpful is how compassionate, and supportive and knowledgable the staff was.
    The nurses were accommodating and thorough. The Physical Therapists were …

  67. My GrandCare team of Rebekah, Hojin and Jennifer were personable and professional at all times. My physical therapist, Jennifer Lebowitz, provided confident care and encouragement at every appointment and helped me stay focused on the big picture of long term recovery. Well done!

  68. Jenn L., MPT, was my at home therapist following total knee replacement surgery. She was excellent – knowledgeable, great communicator, super polite and considerate, 100% on time for every appointment.

  69. My mother recently broke her hip and needed physical therapy. On two separate occasions lasting 6-8 weeks each she received first class treatment from therapists at Grand Care. Most recently she worked with Iven who had tremendous patience …

  70. My husband had a knee replacement and was serviced by GrandCare’s nurses and physical therapists. They were reliable and always gave us a heads up when they were coming. Their attitude was professional yet comfortable as my husband went …

  71. Jenn L. was a great physical therapist and helped tremendously in my recovery from knee replacement surgery. She was always professional, yet personable. She is extremely knowledgeable and answered all of my questions and addressed my …

  72. Patricia & Angel worked with me within days of being discharged from the hospital after multiple levels of spine surgery. The attention to what I said, the kindness displayed, the knowledge & follow through -all above & beyond. And always prompt! Great company & great therapists

  73. I cannot speak of GrandCare Health Services as far as their facility or how they manage their business, except that they have a mobile PT by the name of Patricia. My goodness what an angel! What I really mean what a therapist. On so many …

  74. Hi my name is Donald Steele just had a total Knee replacement from Dr Greenfield And the 2 Therapist from your company Morgan and Lauran were both very good and should be told so both very skilled in their work best of recommendation for them both.

  75. I recently had a total hip replacement. GrandCare Health Services contacted me that day after I returned home form the hospital to arrange their visits. The nurses, Becky and Hojin were so kind and professional. They answered any questions …

  76. Top quality care by my in home nurses Ana and Hojin. They were very professional, caring and kind. They seem to really enjoy what they are doing and I was grateful for their care and guidance. My physical therapist Jenn L., is a rock …

  77. GrandCare Health Services is an amazing program.My mom had hip replacement about 4 months ago. They were very helpful and friendly and they knew exactly what they were doing.They were always there to answer our questions.We want to thank …

  78. After my release from the hospital, a physical therapist came and visited me at my house within two days. His name was Sung. It was so nice to see him at the house as I had so many questions about my surgery and what my limitations were. He …

  79. Never having had major surgery or home physical therapy, I didn’t know what to expect. Sung was phenomenal helping me through the process! I will highly recommend GrandCare Health Services to anyone who needs home health care.

  80. After my second knee replacement, I was so delighted to have Jenn L. as my Physical Therapist. She was so knowledgeable on getting me going again. She pushed me to improve in a healthy way and I never felt rushed or pressured. She was a …

  81. I had an incredibly wonderful experience with Grandcare. They were very attentive to all of my needs. They contacted my doctor’s office when I was unable to do so. The nurse and physical therapists were kind and very knowledgeable and …

  82. I just had two total knee Replacements 6 weeks apart and Sung Bae, PT was assigned to my post-op care. Sung was at my home the day after I was released from the hospital after both surgeries. He was prompt, courteous, thorough, kind, …

  83. Kathy and Damian took great care of my mother in law. She did not love doing the exercises but she did them. What a great team to help your loved ones. Thank You both

  84. Julio was my physical therapist. He is knowledgeable, reassuring & kind as he worked with me. Hogin was my visiting home nurse. He is knowledgeable, experienced, & kind.

  85. Both the Physical Therapist Stephen Su and the Physical Therapist Assistant James Park were professional, very personable and kind.
    After total knee replacement I wasn’t looking forward to the recovery and …

  86. I had an excellent experience with Anna C from Grandcare Health Services. Anna C was on time, very professional and thorough. This was a refreshing as I have had many negative experiences with other providers in this area when dealing with elderly relatives. Grand Care Health Services is excellent.

  87. Lauren Fantastic! Amazing! Team player! This therapy was very special but Lauren helped me to get through it with a very positive outcome. My doctor (Dr. Greenfield) was very pleased with the outcome! Thank you!

  88. I had GrandCare come after my total hip replacement. I have to tell you, the therapist (Patricia) really helped me to understand what I could and could not do – and gave me so many tips and helped to reduce my fears. I feel very lucky to have had them on my care team!

  89. I had a total knee replacement 2 months ago. James my therapist was amazing. He was very patient and encouraging me with my PT. I would go back to him if I need home health PT again.

  90. I had in house therapy after knee replacement surgery. I was very happy with the therapy I received. My condition was assessed at each visit and exercises added that were perfect for my next step in recovery. I would definitely recommend them and my therapist Kathy Winslow.

  91. The services were great! I’m very grateful with
    the Physical Therapist, (Franklin). He is the best. He treatment with great respect, knowledge, professionalism and kindness. I wish more PTs were like him. He …

  92. Great caring attention with me as patient, always taking care of my recovery from my knee replacement surgery. Also the staff was very professional, I am very satisfied with their home care home services.

  93. Both Ethan and Patricia were amazing physical therapists! Genius professionals practicing their trade like magic. I had a remarkable recovery within a 3 week period of working with them. As well as clinical expertise, they knew to motivate, …

  94. After right partial knee replacement and left knee meniscus repair surgery I was highly in need of some assistance at home! I was blessed with the most amazing Physical Therapist Melanie. I am a nurse so I have high expectations of the …

  95. Anna C, who did my in-home evaluation today, couldn’t have been nicer, more professional, or more reassuring. Best of all, she gently imparted some valuable information I’d never even thought about before.

  96. I had the pleasure of having Chintan as a physical therapist for my recovery of lumbar surgery. He was kind, caring, informative and professional during every meeting. My recovery has benefited from his help and work.

  97. Excellent nursing and physical therapy services. Therapist was always on time. His name is Dan and I would highly recommend him. The company exceeded my expectations. They were very confident and compassionate.

  98. I had a full hip replacement in September. I came home the same day.
    I received physical therapy from Chintan Mistry. He was very helpful, thorough, polite and compassionate. He worked with me and gave me encouragement during …

  99. My in home nurse and physical therapy following a knee replacement was very good. Staff was friendly, thorough, listened to my concerns and was very helpful in providing the initial in home care before transitioning to out patient.

  100. James Park was my home therapist. He was sensational, as was Carol who came to do my evaluation. Everyone at Grand Care was unfailingly polite and helpful. I can’t say enough good things about my experience.

  101. Wonderful friendly service. Very knowledgeable. Anna is so caring and considerate. In fact Ariel was wonderful too! Highly recommend for home health. (As a cancer survivor I’ve used at least 6 different companies) Grandcare I will always recommend.

  102. GrandCare health services provided me an in home Physical Therapy after my Hip replacement. Chintan was the physical therapist that helped me recover after my surgery. He was very kind, knowledgeable, professional, and patient! Chintan made …

  103. Grandcare were great in getting me back on my feet again after hip replacement surgery! Especially James, Hojin and Angela, and really the whole team, were friendly, professional and supportive in my efforts to get better. It was real team work! I can highly recommend this company for post surgery recovery!

  104. I just had my last of 5 visits from Grandcare after my total knee replacement two weeks ago. I was visited by Kaitlyn, Angel and Kathy. All three were amazingly compassionate and encouraging even when I doubted my progress. I am on the road to full recovery thanks to their special care!

  105. My nurse Anna was excellent; she reviewed the hospital’s instructions and made sure I understood my discharge instructions. My physical therapist is very knowledgeable; I just think he had too many appointments, very nice person.

  106. Kathy was my in house therapist through both of my knee replacements surgeries.
    She was transparent and always showed up in the timeframe she indicated, very positive and upbeat about my recovery, would go the extra mile to make me feel …

  107. My physical therapist was Jennifer Leibowitz. She was supportive, caring and empathic. I really felt like she was a friend. At the same time, she was extremely thorough and professional. I recovered from hip replacement surgery quicker than I thought I would and I definitely give her credit for helping me achieve my goals.

  108. GrandCare PT Services was just what I needed while recovering at home from surgery. Chintan was my therapist and provided excellent care, insight into my situation, and positive words of encouragement. I made good progress during my two …

  109. I was fortunate enough to have Cintan Mistry from GrandCare arrive to my home for physical therapy after my partial knee replacement. My wife and I found him to be professional, knowledgeable, and caring. He explained my rehab clearly …

  110. My PT therapist , Iven, is absolutely wonderful. Enthusiastic, you can tell he loves his job and is most anxious to share his abundance of knowledge. He is prompt, professional, caring, with a good sense of humor. I cannot believe my …

  111. Anna Chris was fantastic, she just came to meet with my sister and i to explain her aftercare from a hip surgery. She was super thorough in explaining all the medications/ med schedules and answering all of our questions. We feel confident and positive we are in good hands for her recovery.

  112. Just had a full left hip replacement at USC-Keck and as part of my surgeon’s post surgery protocol he arranged for a home health care nurse and physical therapist. My team consisted of Nurse Anna and PT Angela. Both of these women ensured …

  113. My experience with GrandCare Home Health was awesome. That is because of my physical therapist Kathy. She explained and demonstrated my after hip replacement surgery exercises very throughly and professionally. Kathy was also very …

  114. Brandon is a super good therapist, I’m happy Brandon is my therapist during the 6 weeks sessions. After one week of my therapy session I can walked I can moved and do small lite things without any help. …

  115. I am so happy that I found this company. I’ve spent days looking a PT for my hip replacement. I’m so glad I found home care health services. They are so nice and accommodating. I was surprised that they offer In-home physical therapy. …

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