Grandview Family Medicine

Family practice, Grandview Family Medicine

Welcome to our “Grandview Family”! We are very excited to be your family clinic. While you are a patient here, we will strive to provide you with the … See more

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Grandview Family Medicine Reviews ( 250 )

  1. So far we have only felt they missed one thing for us. Other than that the visits to the doctor have been great and the new building is great. The staff are courteous and have been helpful.

  2. This doctors office does not care about their patients! I had Rachel M. and she had zero customer service and my family and were looked down upon by her. They didn’t take or listen to what i had to say or cared what was wrong.

  3. Its the first time i was in this clinic, and as soon as i walked in, the staff was friendly and informative. The service was extremely fast. The doctor Jared, was friendly, and understood my concerns, great doctor!!! Highly recommend this place !!!

  4. I have gone to Grandview Family Medicine and met with almost all of the providers now. They are all so understanding with all of my questions and so helpful. I then called with questions and the medical assistants were great.

  5. We LOVE this place! We called at 7:40 pm and they said we could come right over (they close at 8). They were so kind and helpful and sweet to my daughter. They took their time describing to us what was wrong and what to do. It was a great experience!

  6. The worst office staff around. Consistently wrong information. Never answer phones. Never return recorded calls. Nurse practitioners quacks. Can’t send orders to the hospital like they say they can. Stay away from this assembly line of misinformation.

  7. I love this Grandview Family Medicine. Dr. Robinson is the best and Dr. Savage delivered all of our children. If you’re looking for a physician for your family, you could not find better!

  8. Typical overbooked doctors who don’t listen to you and treat you as if they were robots. It’s a business, just like most other doctor’s office. If you’re looking for someone who actually listens instead of thinking what med they will prescribe to you or when they have a break, choose another location.

  9. The new office is so amazing! Ultrasound and labs done on site. It has grown so fast in the last year and their customer service is growing with it! Great family office.

  10. The place is tip-top. It’s the best family practice I’ve used. Been seeing Shaun Mickelsen PA-C for over a year. Every visit with him is personal and professional, a perfect blend.

  11. Usually my son and I see Lisa Stubbs and she is excellent ! My son had to be seen last minute and I’m so grateful for the amazing staff and that I was able to get him in same day to see Jared. He took the time to answer all of our questions and was very helpful.

  12. I’ve been going to this facility for chronic pain and they could never figure out what exactly was wrong with me, my doctor didn’t care and never remembed me enough though she has seen me multiple times, she never recommended anything for …

  13. My whole family has gone here for 8 years. We get great service and care. There are a couple PAs we trust more than others. We like Dr. Savage and Hayley and Lisa the best.

  14. Brooke is absolutely amazing! I have never liked going to the doctors office, because i always felt judged. Brooke is the opposite of that! She is kind, personable, and very knowledgeable! I will always go see her! Thanks Brooke!

  15. This place is ridiculous to try and get an appointment with. I attempted to get an appointment through their online system, i filled out the necessary paperwork correctly. Then when i get a response about an appointment they continue to …

  16. A caring and professional team that deserves recognition. Dr. Robinson in particular is exceptionally knowledgeable and compassionate. An outstanding physician who has treated me for a variety of illnesses with 100% positive results.

  17. Very very poor care. The doctor didn’t tell me what he prescribed me or ask me where to send it. The receptionists weren’t very helpful and they didn’t send my prescription to the pharmacy until a few days later when I called them to ask …

  18. One of the best Dr’s offices I have ever been to. Everyone is so kind and patient. They listen to all your concerns and make sure you get all the answers you need, as well as the best medical attention provided. Very impressed!

  19. It’s rather difficult to rate the services of Grandview Family Medicine as a medical group practice. Meaning, every MD, PA, MA, etc has a different way of approaching and communicating with their patients about their needs. Therefore, this …

  20. Grandview Family Medicine’s providers are outstanding. I would recommend Grandview to anyone looking for short wait times, consistent care and genuine attention to you and your family’s needs. They are all outstanding and I’m grateful they are in our community.

  21. Doctors treat you the same as anywhere else, their time is more important than yours. They make you wait an excess of 30 to 45 minutes for your appointment, which you plan for and disrupt your day for, that is if the doctor even has the common decency not to leave for the day before your scheduled appointment.

  22. Stephanie has been the easiest and most enjoyable to work with. I always try to schedule with her. From sensitive appts to generic ones. The staff at the desk and those who answer medical questions over the phone have been great to work with.

  23. I changed insurance carriers and submitted my new information FOUR TIMES to Grandview and they are still sending me bills saying that my (old, out-of-date) insurance wasn’t accepted. They keep running my old insurance. I have no idea how to …

  24. My family and I have been going to GFM since 2008. I love that Dr. Savage takes care of me during pregnancy and then continues to care for my children after delivery. I love that she is the doctor for the whole family! …

  25. Everyone is always very friendly and knowledgeable. Rarely do I ever wait more then 5 minutes in the waiting room. The waiting room is kid friendly and all the staff are so great with my kids. I love that they sent text reminders for appointments and have later hours.

  26. My wife and I have been going here approaching two decades. Doctor Savage listens and carefully explains. This physician gives total attention to ME during my appointments.

  27. This place deserves the full 5 stars! They strive so hard to make sure you get the best possible treatment each time. I am thoroughly impressed with the care and attention they attend my family and I… Not to mention, I have had so many people reccomend this practice to me when I moved to Provo this last year!

  28. The staff is amazing sweet and attentive. Dr Robinson has always had a listening hear and for the first time ever someone believed my pain and wanted to get to the problem and create a plan. He is empathetic and understanding and will NEVER go anywhere else.

  29. I saw Lisa Stubbs to discuss options for anxiety and depression. I felt like she listened and truly cared. She had sympathy and validated my concerns. She doesn’t use the one size fits all technique and treats every situation different. Loved her! Also satisfied with the front desk ladies.

  30. My entire family comes here, usuallly it’s great they are very accommodating, I enjoy all the doctors. But as of 15 mins. ago I was sitting on a papsmear table for 35 mins. with a fussy 6 weeks old in my arms undressed from the waist down, …

  31. My P.A., Haley Pledger, at this clinic was one of the most competent and EXCELLENT medical providers that has treated me. I had an unusual chief complaint, and she was very thorough in assessing my case. I’m a researcher, and she came back …

  32. Grandview Family Medicines new building is amazing. A few of my grandchildren and great grandchildren are seen at the office and I am always happy with the care they receive. Thanks for keeping our family healthy!

  33. I went in for important blood work on a Tuesday and was told they would call me back within a couple days to talk with me about the results. A week passed and was never contacted so, I had to call to see where my health was at. Played phone …

  34. I have met with Shaun repeatedly as I’m working through some health issues, and he has been nothing but amazing. So kind and really just looking to ensure that I’m taken care of. The front desk staff are kind, too. It’s clean and professional.

  35. have been seeing Lisa since 2006. She is absolutely amazing and I can
    talk to her about anything, and I mean anything! All the providers I have
    seen at GFM have been awesome as well (ie Haley). …

  36. Dr. Savage was our primary care provider and pediatrician for two years. She delivers a lot of babies, including one of ours. She’s down-to-earth, straightforward, smart, and considerate. I don’t like a lot of fluff, and I do like straight …

  37. This is my attempt at a fair and honest review of my experience at Grandview Family Medicine. I have been a patient at this office for 2.5 years and have been seen by Hailey, Lisa, and Dr. Savage. …

  38. I have seen tebbs and marianno here .I did not like my visit with tebbs, he had to search everything he was telling me. At first I felt really comfortable with marianno doing everything but recently I was told birth control was the ONLY way …

  39. I personally know Dr. Savage, so nothing against her. But I don’t recommend Dr. Shelly Savage. She’s good, but all business and not always personable. I prefer her PA’s and I seemed to have gotten them more then I got her. The last couple …

  40. I delivered 2/3 of my children with Dr Savage and we will never go to another practice. I’ve been so impressed. I drive 40 minutes to see our doctor bwcause we love them THAT much. The doctors are kind and knowledgable, the staff are …

  41. Receptionist was really nice, and the building is beautiful. Doctor who saw me didn’t listen to my concerns. Felt like he didn’t really know what he was doing and since he couldn’t figure out the problem he just recommended unnecessary meds that wouldn’t solve the problem. Waste of time and money.

  42. First time impressions really are important. i just called because this location was recommended to me by a good friend.. my husband and i are looking to find a new care provider and the Receptionist who answered really had the worse tone. …

  43. I have been trying to make an appointment since last week. I was on hold 15 minutes last week and then today I was on hold for 20 minutes. I hung up, redialed and told the receptionist, “can you help me, been on hold for 20 min now.” She …

  44. I absolutely love Grandview! Their doctors are great and their staff is wonderful. They have such accomodating hours and the lowest “self-pay” prices of anywhere in the Valley. Just love them. We will be customers for life.

  45. I love all the staff at Grandview. Everyone is very kind and professional. Have recommended their services to many friends and family. The only draw back is that sometimes there is a lag with getting test results back and getting feedback from the doctors.

  46. You call in for a phone appointment and get put on hold for so long you miss the appointment. This is not the first time either. The longest I’ve ever been in hold with them was 45 minutes. Great providers, but terrible receptionists. I’ve been with them for two years

  47. I have absolutely loved my experience with Grandview Family Medicine. Everyone I’ve interacted with has been nothing but helpful and friendly. They are also very efficient and respect my time! I’d recommend them to anyone.

  48. We love Grandview Clinic. Each of my Daughters see someone different there, and I also saw someone different from them. Everyone has been great to see. I would recommend anyone to them.

  49. If I could give zero stars I would.
    Here’s what happened. My insurance sent them a check to cover the entire bill. The entire thing. After they had received the check and processed the check …

  50. WOWOWOWOWW is all I can say about the nurse practitioner, Brooke Tuttle! She was amazing! I’ve never had a doctor that I felt I could be as open with as I was with her. Due to that, she gave me some solid and professional advice and recommendations. The staff was so nice and helpful and the wait was quick!

  51. I highly recommend Dr. Stephanie Wilson. She was amazing. She did my physical and also removed two of my moles. I was very satisfied with my care. Also the office is clean and the receptionist was friendly and professional.

  52. Such a great team of doctors. I have seen each one and they all are so kind and very informative. Because there are many doctors at this office, I never have a problem scheduling an appointment, as there are many times available.

  53. I absolutely LOVE Grandview Family Medicine. I have three children ranging from 5-14 years old and I feel that each of them, as well as my husband and I, have received topnotch care in the specific health care areas that we require as …

  54. Every part of my visit was great. The staff are all welcoming and helpful. Dr Mickelsen was wonderful. He listened to me and answered all of my questions. I didn’t feel rushed at all. I was very impressed and will definitely be going back to this office!

  55. For the past 5 year I have been seeing Lisa Stubbs. She is truly an amazing provider. I saw her once when I was struggling with depression and anxiety. I loved how she took the time to LISTEN. Not many providers do that. I did not feel …

  56. The P.A. I see here is amazing! She always seems to know whats going on every time I go in. She is very knowledgeable and doesn’t need to type your symptoms into the computer to find out whats going on with you. Maybe I’ve just had crappy …

  57. I went to Grandview Family Medicine today, referred by my boss. They were SO quick to get me in! The waiting time there was the fastest i’ve ever had at a doctor’s office. I saw Brooke Tuttle and she was so sweet! I also had to get blood …

  58. My wife came in to see a doctor–saw an assistant instead. The assistant examined her gave an inhalant and a cough suppressant and sent her home. About an hour later, my wife was getting worse, so she called back and was told to go to the …

  59. Dr. Aaron Robinson is our family doctor and we all love him! He didn’t have time to see me today with short notice so they got me in to see his PA. I was so impressed! His name was Sean Mickelson and he was fantastic. I’m sure Dr. Robinson is thrilled to have such good help.

  60. I have known Dr. Savage and Dr. Robinson for many years. My wife and I both see Dr. Robinson and have found him to be very caring. He never acts to be in a rush to get to the next patient, and will always take time to make sure all questions are answered. The office staff is wonderful also.

  61. Do not go here! Both times I’ve been I’ve been treated horribly by the staff. They’re rude, condescending, and don’t make any effort to make you feel heard or comfortable. I had a nurse actually yell at me because she couldn’t find a vein for my blood work. Find another family practice.

  62. Dr. Robinson spent extra time with my daughter explaining some things that could happen to her body as she goes through puberty that might make her nervous, but that were normal. He also explained exactly what he was doing as he did the …

  63. I recently had the opportunity to take my teenage son to Dr. Robinson. I asked him what he thought after the visit was over and his response was he was “AWESOME”. I felt like a response like that coming from a teenager deserved to be …

  64. Overall super awesome clinic. I didn’t have to wait any longer than I should have (I mean all these complaints of long waits come on people. Drs are SO busy and I don’t think people understand all the behind the scenes stuff they have to …

  65. This place is just too busy for their own good. They don’t have the time to properly assess all of my concerns. They told me I had lab results ready by Wednesday night and I ended up having to call them everyday until the following Monday …

  66. I didn’t wait long at all. When I called they got me right in. The receptionist was exceptionally personable ! The nurse was pleasant and I had a pleasant exchange with her! And the doctor was amazing ! He took the time to explain things. I couldnt have been happier with the visit!!

  67. Dr. Savage is amazing. My baby girl was posterior and I was so worried about getting a C-section. Dr. Savage saw how worried I was and did everything in her power to avoid that. She is a miracle-worker, she is empathetic, and she has been someone we can rely on to provide exceptional healthcare for our family.

  68. This place has gone so far downhill the bigger it has gotten. Their medical assistant staff is the most uneducated and inept group of people in any office I’ve ever seen. I’m a registered nurse and am APPALLED at how they handle patients. …

  69. Don’t waste anytime coming here. Receptionists and nurses aren’t exactly pleasant women, and the doctors give out the medical information you can find online. We were given suggestions and of course all of them were on the internet that …

  70. I’ve had great experiences here. It’s bigger so it’s busy, but I can always get in within the week. It’s very personable and I could rave all day about Alie Thompson. She’s the best psychiatrist I’ve ever seen and I’ve been seeing …

  71. Grandview really is a great family practice. Dr. Robinson has been my Doctor for about 10 years helping me through normal colds to recovering from major surgery. When i moved to Lindon, he became my bishop and i thought that would be …

  72. My wife recently noticed a lump in her armpit, and being new to the area we did not know which doctor to choose. This place appeared to be the only clinic within Provo limits, so we decided to give them a shot. BIG MISTAKE! …

  73. I saw Brittany to go over some hormonal issues after a recent PCOS diagnosis. She listened and was caring. One thing I love about her is that she always seems to have a lot of knowledge to back up her opinions and to answer my questions. I …

  74. I have been going to this doctor’s office for 3 years now and have been seen by Dr. Robinson, and several different nurses. All of which have been helpful and great. The doctors I’ve seen explain things to me and frequently, print out …

  75. Staff is horrible with communication. You won’t get results from them unless you call them at least 3 times. They also messed up multiple prescriptions for me: wrong doses, completely wrong prescriptions, giving me other people’s test …

  76. I’ve been a patient here for over two years, and have never had a negative experience. In fact, every experience I’ve had has been extremely helpful. The staff is friendly, the physicians are prompt in responding. Never going to switch until my insurance forces me to do so.

  77. I’ve just been here a few times so far, but they’ve been pretty good experiences. I’m really getting my meds under control. My other Dr. At a different facility prescribed too many. It’s been a rough road, but Dr. Brooke is sensitive to my …

  78. I absolutely LOVE Dr. Robinson- he treats us like family, he has all the information you’d need to feel comforted. He takes his time with every patient and makes you feel important. He has solved even the craziest issues we’ve had. I will …

  79. I love the Dr’s here. They are kind, gracious and warm welcoming. The staff on the other hand couldn’t be more rude. I went to get blood drawn a couple days ago on my lunch break. Told it was going to be quick and i would be out of there. I …

  80. We generally see Dr Shelly Savage but we have also seen Haley Pledger and Brittney Marianno and love them all! The office staff is friendly and efficient. The Dr’s are great at answering any questions and the office is on time with appointments. Our family loves going to Grandview Family Medicine!

  81. This office is super friendly and truly cares about their patient’s whole health. I take my four children there and would recommend it to anyone. Plus they have a man and a woman doctor so you can go to whomever you are comfortable with!

  82. We had a bad experience during my sons two month check. Dr Savage was really nice but when she left, the two ladies that came into the room and held my son down to give him injections could have been more caring. They really scared my son …

  83. I have been seeing Dr. Robinson for a couple years, I can really only speak for him specifically. Generally speaking first, most/nearly all of the nurses and assistants are awesome friendly and concerned, there’s one who I must rub the …

  84. We’ve had a great experience working with Stephanie Wilson, PA-C. We take our 1-year-old to see her, and she has done a fantastic job at each of his visits. She is very thorough and goes out of her way to consult with colleagues to make sure she gets the best answer for our son’s care.

  85. Virginia Jefferies is truly the best. I rarely leave reviews but she deserves a shoutout. I have had appointments with her a handful of times and she is so empathetic and kind. She listens to you, believes you, and does her very best to …

  86. I love going to Grandview Family Medicine as the all the staff, including the administrative assistants, are always friendly, courteous, and HONEST! They always take the time to answer all of my questions thoroughly so I feel very confident …

  87. Nothing but a great experience as far as seeing the doctor goes. My husband and son absolutely love seeing Dr. Robinson. Me and my girls love Dr. Savage and Lisa Stubbs. We had a small family emergency the night before my daughters …

  88. Dr. Savage was amazing in the delivery room. Small complications we’re explained and taken care of expertly. She controlled the room with measured authority, made us feel confident in the moment. A very special time for me wife and I, with the aid of a very capable and experienced doctor. No panic, no misunderstanding.

  89. The physicians assistance Shelly, refused to sign an ADA form for me. I went to an Intermountain clinic and was taken care that same day by a different P.A.
    After being informed and instructed by a physical therapist to get evaluated by …

  90. I recently went into the clinic & was seen in a timely fashion. My provider asked appropriate questions & did some research. I felt she listened to my concerns & My questions were answered. Thank you

  91. I have been a patient with Grandview for years and have received the best care of any facility I have ever been to. I have loved my experiences with Grandview so much so that I referred my husband and he also will now only come to Grandview …

  92. We came into the facility for a COVID test after experiencing symptoms within the family. They didn’t get the results for 2 days and then they claim they lost the test. Came back to another test and the front reception wouldn’t see us. …

  93. I met with Shelly today and she was very caring and thorough. Grandview can usually get you in pretty quick for an appointment as well. I have had previous experiences waiting a long time (over an hour) in the exam room for other physicians …

  94. Dr. Savage is my OB and our pediatrician. I just recently had our second baby and Dr. Savage was the doctor for both. She did an excellent job supporting me in my decision of giving birth unmedicated. She is very sharp and on top of her …

  95. I have been going here for 4+ years and it’s just getting ridiculous how long the wait times are. Doesn’t matter what time I show up, I’ll be seated 25-30 minutes after my appointment time. I work at a dental office that has a policy of …

  96. I have been going to this office for years and have had a good experience overall, but I would not recommend seeing Dr. Shawn Mickelsen, he thinks his personal opinion out weights my medical needs. I slipped on ice and it did something to …

  97. Grandview has made my family’s healthcare so much better. Their extended hours have been amazing for us(because it seems like everything bad happens on Friday at 6pm). The access to doctors online saves us time and money. But mostly, they …

  98. I love seeing my provider! He actually takes the time to listen to everything I have to say before cutting me off with a plan before I’m even finished telling him what’s wrong like so many others do. I feel like he cares, he listens, and is …

  99. I don’t have health insurance so I was really worrying about how much I had to pay for a cash visit but by the end of my appointment I didn’t even really care because of how well I did was treated by the staff and especially the …

  100. My family receives our medical care at Grandview Family Medicine. We are very pleased with the personal care we receive from Dr. Robinson and Dr. Savage. They greatly exceed our expectations. They put our minds at ease while delivering …

  101. Been a long time patient, love the service, and attentiveness that Dr. Robinson provides. The staff is courteous and prompt. I never have to go and ask is it my turn yet? I am always listened to by the medical professionals I see there, …

  102. I LOVE Grandview Family Medicine! I’m always able to get same day appointments, and I love that they have after regular hours appointments, so if I’m not “sick sick” I can go to work, and then still go to the doctor for regular exams. I …

  103. I am leaving this family practice and will never recommend it. You definitely get lost in the shuffle. I had Covid and they were so unhelpful. They sent me to the ER and then never reached out again. I was pretty much diagnosing myself.. I …

  104. I’ve been using Grandview for about 3 years now. My first experience was with an assistant of some sort and it wasn’t the best help for my knee pain, he didn’t listen and I left feeling frustrated. However, every visit since then has been …

  105. Grandview has been absolutely awesome for my family and I. They have later hours (they are open until 9 p.m.) which helped a lot when I was working and couldn’t go in during normal hours. Dr. Savage is amazing and has been my provider for …

  106. Since I’ve been waiting for 45 min to see the doctor, I might as well write a review. I can’t remember the last time in the past few years I have been coming here that I have seen the doctor within 30 min of my apt. I get the doctors can …

  107. My wife and I went here for an OB/GYN appointment. We went here 4 times and 2 out of the 4 times we “weren’t on the schedule”. Not a huge deal though. They did a procedure wrong which happens and I understand that but they were unable to …

  108. Grandview Family Medicine provides excellent care. The facility is peaceful and staff are efficient. The practitioners I have seen have great bedside manner, and have taken the time to follow up! I appreciate their concern for my family’s health.

  109. Dr Savage has delivered all three of my children and we have continued with Grandview Family Medicine as our family doctor. The front desk staff is wonderful to work with and with the extended hours and PAs, it’s workable to get an appointment. I drive 30 minutes to the office, and it’s worth it.

  110. My wife was a first time patient. I scheduled her appointment thru there online patient portal. In the message I clearly stated that my wife was having shortness of breath and that she was asthmatic. The person scheduled my wife. My wife …

  111. I made a few appointments for my husband here because they were very well rated. The doctor didn’t want to talk about causes or preventions, just a prescription & out the door. That was his first appointment. Not particularly bad, just …

  112. The staff here are helpful and seem genuinely concerned with providing great customer service. My Physician is caring, has a professional bedside manner, and I am confident in her knowledge as a physician. …

  113. Nope! I’ve never had such an awful experience. I found out I was pregnant, we went in to get blood test and it was positive. After years of trying we were so excited. We scheduled the next appointment right away. A few days later I started …

  114. I am currently seeing Dr Savage for my pregnancy and love that she makes sure to address my questions at all of her visits. If I have any questions between my appointments her staff has been great to get back to me quickly. I drive an hour …

  115. I saw Brittney Marianno a handful of times while at BYU. Whatever I came in for she always spent the entire appointment talking about my weight. Keep in mind I was an active 20 year old that was about 5 lbs “overweight” according to BMI. …

  116. I see Dr. Robinson and his NP Shelly and both are so amazing. I love their concern for me and my family and our health. I don’t wait long in the waiting area or the room. I feel very confident in their care. They are quick to respond to …

  117. We have been in quite a few times over the year with my three children and recently I went in for some blood work. So convenient to have a one stop office to take care of everyones needs! Grandview is always quick to get my sick children in …

  118. I cannot express how wonderful this clinic is. Look no further for caring staff and physicians. It’s a one stop office; my OB, our family GP, and my kids pediatrician. No running all over! …

  119. I take my entire family to Grandview Family Medicine. We love the options we have there! Although it is not necessary to see a doctor of our same gender, my teenage daughters are so comfortable seeing Dr. Shelly Savage or her PA, Haley …

  120. I would definitely recommend Grandview Family Medicine to my family and friends. The Staff have always been so caring and nice. I love seeing Dr. Savage, but when I need to be seen same day, I have been happy seeing Dr Pledger or Dr. …

  121. I Love Grandview family medicine. I switched to Dr. Savage when about 12 years old and have been going to her until I moved in May. They were always so kind and and easy get into the office especially if you are willing to see a PA. I love …

  122. They were awesome getting me in and out with the short time I had in between appointments. From Ashley who answered my call, the receptionist, the girl who took me back, and Dr. Michelson. I received a text while I was at my next …

  123. Sad to change my 5 to a 1 star review because of my experience on friday:

    I just got an email saying I missed my appointment…I *didn’t* miss my …

  124. Waited over an hour to be seen. Then when calling for a test results for strep never got an answer. When asked for a medication for quitting cigs the doctor sent me anywhere else but prescribe me what I needed… idk if it’s just a Covid thing or if they just don’t care about there clients

  125. My doctor never bothered following up with me on any of my test results. I always had to call. Also never found a solution to any of my health problems here.

  126. We love the providers here especially Dr. Robinson. Unfortunately, the office staff can be hard to work with sometimes. The doctor will tell us one thing, and then when you talk to reception or the medical assistants later to follow up, …

  127. Easy to get in for appointments. Office is always clean, receptionists are kind and wait times are reasonable. We have been seeing Shelley Day for the last year and a half and have appreciated her kindness and dedication to trying to help us.

  128. Grandview Family medicine has been a wonderful experience for our entire family. Dr. Savage has delivered all three of our children and has taken great care of my wife through each pregnancy and after each birth. I got to Dr. Robinson and …

  129. I had a great experience from the moment I walked in. I was greeted promptly by the front desk staff and they were very nice. The nurse took her time and listened to my concern and I did not feel rushed at all. The Doctor was amazing and …

  130. We love Grandview Family Medicine! They have given us great care and we love that they offer everything from pediatrics to OBGYN. The only reason I can’t give 5 stars is because more often than not we have to wait a long time to see our doctor. Some days it’s very quick and others we have waited an hour past our appointment time.

  131. Dr. Savage and all the staff are kind, caring and amazing! The same goes for any of the P.A. or Doctors doing residency that I’ve also seen in the office. I always feel well informed, never rushed through the appointments and I always feel …

  132. Dr. Robinson is always open and honest with me, and always helps me choose the best course of action for my treatment. He really listens, and the nurses and staff are absolutely awesome. There isn’t a time that I’ve contacted them that I haven’t received a response within an hour or so. Pure awesome!!

  133. I had the BEST experience at Grandview! The medical assistant was very nice and made me feel so comfortable in the clinic. Receptionists were capable and quick in scheduling, and the wait time was under ten minutes to see the NP. Brooke …

  134. I’m so grateful Grandview was recommended to me. Dr. Savage is the best doctor I’ve ever had. Her level of caring and expertise are unmatched. I absolutely love the staff, I love their policies, I love their attentiveness to call-in medical questions, and I’ve never had a bad experience.

  135. Love it! I’ve been Dr. Savage’s patient for over 3 years and I’ve recommended her and her office to several friends. The office is always clean, beautiful, and kid-friendly (movies, aquarium, etc.). The staff is professional and kind- Jill …

  136. Lisa Stubbs is amazing! She is so knowledgeable and takes time to address any concerns. She is great with my kids. We have seen her as our regular family doctor for years. I always leave with comfort and ease.

  137. Terrible communication. My fiancé took off work to drive 4 hours today for an appointment just to show up and find out they weren’t able to see her. Front desk was very unhelpful in getting things resolved.

  138. Warm and inviting atmosphere. Top quality medical care! I would highly recommend Grandview Family Med to all of my family and friends. Dr. Robinson takes the time to educate me so I can be proactive about my health. He has been my Doctor …

  139. Dr. Savage is my doctor and I absolutely love her! I am currently pregnant so I visit this clinic A LOT. Every time I go the front desk girls are always very kind, I never have to wait long, and the nurses/doctor are always very good at …

  140. Brooke Tuttle is by far the best provider there!!!!!! I feel they listen to my needs and my kids needs. I’ve never left uncomfortable or unsteady with anything. Brooke gave me and my kids the best experience I’ve ever had at an office! Will continue seeing Brooke ! 100% recommend any of the providers at any of their offices.

  141. Went here twice. Both times were mistakes, I went in to have blood tests ran and it took more than 4 months to hear back from them about any results. Finally, after a month of waiting for results, I went to another clinic, got tested, got …

  142. wasn’t really happy with the service. All they did was charge me for giving me the information of how much blood test cost. The office was clean and the receptionist were nice. Only saw the doctor for like 3 minutes. All she did was tell me …

  143. I have been with Grandview for about 10 years now (and three insurance changes). I’ve been seen by probably every Dr and PA on staff. I’ve always been treated with care and understanding, including my 2 miscarriages and two other major …

  144. I was able to work with Dr. Stephanie Wilson as her patient, she was so personable, she remembered the last thing she and I talked about in my life besides just the sickness, and she was concerned about my symptoms and did all she could do …

  145. I’ve been going here for 3 years now and I recommend it. EVERY TIME I come here, without fail, the office, and rooms are always super clean and the office staff is always friendly. The doctors are genuinely concern with you and take time …

  146. Extremely friendly staff and very easy to work with. I’ve been seen and helped quickly every time, and the doctors show a real interest in the wellness of their patients. Their office is a really nice facility with a warm and accepting feeling to it. Definitely family friendly. I highly recommend them.

  147. Dr. Savage is by far the BEST doctor I have ever had. She was my OB/GYN throughout my pregnancy and always made me feel safe and was very attentive to any and all questions I had. My delivery went very well and she made me feel safe (my …

  148. My family and I have had nothing but great experiences at this office. Our needs have always been met and all our questions answered. The Dr.s here are amazing and take a real interest in your issues. Dr. Savage is one of a kind! She has …

  149. I took my daughter in to see Brittney Marianno PA for her 2 month check up and she was awesome! She listened to me and made me feel comfortable. She also took time to not only examine my baby, but to hold her and snuggle her for a few …

  150. I have never had worse treatment at a medical office. I have had to leave several messages and send emails to get any help. The actual provider was great but my overall experience has been horrible. They are not timely with matters that …

  151. Doctors are nice, but I always wait 30-60 minutes even for a telehealth appointment. I just got a ridiculous bill that the billing department won’t explain why it was billed the way it was. Time to find a new doctor.

  152. I have been going to Grandview Family Medicine for 5 or 6 years. I love them there! Dr. Robinson is my children’s doctor. He is knowledgeable and really cares about each of them. He is easy to talk to and never seems rushed. My kids …

  153. This clinic has gone downhill since they expanded. The doctors used to actually provide personalized care and call you back about results and follow up steps. Now they’re function like a factory with patients coming in and out with no change

  154. We have been to this clinic for a lot of different things and they have always been fantastic. Recently I took my daughter in to see Brittney Marianno with a nursemaid’s elbow. Brittany was wonderful. She was informative, kind and put me at …

  155. I have such mixed feelings about this office. The staff I’ve interacted with is all very kind and helpful. The office is always clean and kid-friendly. There is always a doctor on-call after hours for emergencies. However, I feel like there …

  156. I was suffering from a terrible cough and infection of my bronchial tubes when I booked an appointment here, hoping to get some medication to help before it turned to a secondary infection. I had already been suffering for a week when I …

  157. The facility has a wonderful idea for the business they run.. and it was very clean, fairly organized, and most of the staff is pleasant. The 1 star is because the actual doctor who saw me, did NOT make me feel comfortable, or like she …

  158. Good luck getting test results back in a timely manner or even at all. Went in to be seen for a terrible cough among other things, and I was told to
    ‘hydrate and buy cough syrup’. Ummmmmmm, really??? That is your professional diagnosis? Yeah, no words can describe the incompetency.

  159. This clinic came referred to me by a friend, and they are truly amazing. Virginia Jefferies is an excellent NP and has literally saved my life! I always feel cared for here and even the front staff is pretty good which is rare in Provo.

  160. My family has been coming here for 3 years. It’s always been easy to get appointments, even same day appointments when we’ve been sick. I’ve never had to wait very long. The receptionists are always very friendly. I’ve seen a few different …

  161. Save yourself time and money and avoid seeing Shaun Mickelsen. After multiple visits, diagnoses and medication he still managed to get it wrong. It took a late night visit to the ER for them to provide a quick and accurate diagnosis. What …

  162. Julie Edwards, Malian and Grandview medical are absolutely the very best. Very knowledgeable & friendly. I felt so comfortable with them and all my health care needs.

  163. The only complaint for me is that every time I have seen Brooke, I waited for at least 25 mins. They can’t have patients waiting for so long, gotta improve. Otherwise, this place has been good. Most of the providers are awesome. Billing and receptionist are good.

  164. Very impressed with this clinic! I was extremely pleased with the visits I’ve had for physicals, doctor’s letters, and prescriptions here and would highly recommend them. The physicians took lots of time to ask extra questions, and went …

  165. I really like this clinic and feel they put patients first. Have had great experiences at this clinic over the past four years. I have gone to Grandview for my own personal well check-ups, my wife goes, and I take my kid there. I became …

  166. Best in Utah Valley? Yeah, right.
    My family has been going here for far too long. I initially came because of the “awards”. It wasn’t until after experiencing the place and finding Dr. Shelly …

  167. If I could give it zero stars I would. Haley Jackson is an awful doctor. She charged my PCOS symptoms as alopecia on my insurance bill. The examination was just touching my hair. I didn’t get a correct diagnoses just two big bills. Don’t come here. You’re better off with a specialized doctor.

  168. I saw Stephanie Wilson and she was super helpful. She was great to work with and to the point. My experience with Grandview Family Medicine was great, I will definitely be coming back again!

  169. Grandview is the best! Dr Savage is personable, logical, kind, attentive, and SO qualified! I LOVED all of my interactions with her (including the delivery of my baby). All of the staff at Grandview are so helpful and accommodating. The …

  170. I tried this place out, and I can see why some people would like it, but overall felt like it’s not for me. I get that some people like to just get the job done at the doctor, but for me I need a bit of conversation to reassure me about my …

  171. Absolutely amazing! When I moved to Utah from Las Vegas I was looking for a doctor to go to, this place had a doctor who was highly recommended, I booked an appointment and she was amazing!!! Then we booked an appointment from my brother …

  172. I’m so sad to have to leave this review. We absolutely love Dr. Shelly Savage. Best doctor we’ve had as far as her knowledge, putting our kids at ease and helping us fell comfortable with all our family medical needs. She is the reason …

  173. Both me and my husband tried using grand view family medicine. Neither of us had a great experience. My appointment seemed rushed and I wasn’t given any actual answers to my questions. …

  174. I had a lingering cough for a couple months with no other symptoms. I met Brooke and after listening to my lungs suggested I get a chest x-ray, I asked to try medicine before a chest x-ray because my only symptom was a cough. She wouldn’t …

  175. I cannot recommend this office enough! The receptionists and MA’s are always friendly and quick to greet me.
    I personally have always made appointments with PA’s I feel like they are more …

  176. This place is amazing! I’ve never felt safer or more at ease in any other clinic. I feel like they always care about me, and are happy to see me. The staff is friendly and welcoming too! The check-in times are very short and I’ve never had …

  177. I am extremely happy with my visit with Haley Jackson and her nurse. She was so in tune with all of my needs and questions and I highly recommend. Thanks for making me feel so comfortable! Great doctor, great facility.

  178. I used to love coming here but right now I’m just really angry and will not come back. I took my first daughter here and at first loved it. Recently, she had a lingering cough and went to get her checked in. Doctor(I can’t remember her …

  179. Honestly, I’ve never had a good experience with Grandview. A few years ago, I went in because I was having severe cramping/fainting from pain, and the doctor I saw just talked to me about it and said “well, let me know if it happens again.” …

  180. I was recommended to see Dr. Hailey Jackson. She is knowledgeable, thorough in answering any concerns, and went above and beyond to make sure I was 100% in good health and comfortable. Their staff also treated me with respect and …

  181. I am very impressed with this Clinic and especially Brooke. I’ve had some medical issues that I’ve been dealing with for some time and after talking with me, she got to the root of my issue and we are working together to correct it. She …

  182. This is a phenomenal office. I see Shaun every time I go and he is thorough, thoughtful and to the point. Shaun is extremely knowledgeable and not just behind a computer googling my symptoms like I’ve experienced with so many other doctors. …

  183. I’m just going to leave this here even though I haven’t been to the clinic office in years. Reason being? I finally feel as though I’ve overcome depression and it wasn’t any thanks to those at Grandview family medicine. …

  184. I have been a patient at Grandview Family Medicine for 6 years now. I have seen a number of different providers here and always have been treated wonderfully.

  185. I LOVE this office. Everyone is sweet and accommodating and available to help almost always. My kids love coming and so do I! I recommend them to everyone ❤️❤️❤️

  186. Dr. Savage has done an exceptional job building the clinic. She listens and helps me make collective decisions about my health. Thanks so much Grandview Family Medicine!

  187. The practitioners here are top notch. Brittney Marianno is fantastic. Always focused on the patient, never rushed, and she answers any questions you may have. I highly recommend Grandview.

  188. Best doctors who really care and know their stuff! Our daughters see Doctor Savage who has been the best through all the fun stuff little kids catch and go through and my wife and I see Doctor Robinson who has help more then I could type here! Highly recommend!

  189. So unprofessional! They made me wait almost an hour because the practitioner was running late. She was supposed to have an order sent to a hospital for further testing and a week later it hasn’t even been done yet. I called the hospital to …

  190. My wife was prescribed pain medicine for a kidney stone. I distinctly heard my wife ask the nurse to “Please send it to the South Jordan Smiths pharmacy”, to which the nurse replied, “Okay we’ll do that”. The nurse sent it to the Provo …

  191. Dr. Savage at Grandview in Provo was highly recommend to me by a nurse practitioner friend that sees her. I am so glad I listen and to my friend.
    Dr. Savage takes her time to listen to my issues and takes into account my own …

  192. Since moving to Utah county years ago, I never found a family doctor that I loved. The last doctor I saw was my OB when I had my daughter. Dr. Haley Jackson is incredible, very knowledgeable and super personable. She is very thorough and I …

  193. I love doctor Mickelson. He listens to me, validates my concerns, and let’s me ask as many questions as I want. I moved further away recently and drive to see him still.

  194. Been seeing Lisa Stubbs for about a year now and she is very attentive, caring, and listens well. The receptionists are always kind and helpful to work with in scheduling and billing.

  195. My most recent experience with a certain provider was not good. I came in with an extremely painful sore throat. They swabbed it for strep and it was negative. This provider said, “oh you probably have it anyway!” And prescribed me an …

  196. Beyond irritated. Everyone seems friendly enough, but you have to jump through hoops to get a simple refill approved. Several other doctors in network that will be happy to provide the level of care they’re being paid for. Moving on.

  197. I have been coming to Grandview Family medicine for over 4 years, they never fail to listen to my concerns and take their time with me in each appointment. They are flexible with scheduling and understanding/considerate when I am needing to reschedule or cancel my appointments.

  198. They violate family rights and HIPAA. I wouldn’t trust them with my medical care or to protect my patient/family rights. I was going through a divorce and tried to get my child’s medical information and they refused to give me any of it …

  199. I love Grandview health! They really care about you and are very thorough and efficient. I especially appreciate that Stephanie Wilson doesn’t question my symptoms or need for anxiety medication unlike many other doctors I’ve been to in Utah (I was diagnosed with anxiety/depression in MN)

  200. I love this office! They are so kind and thorough and make the appointments seamless. I have seen Shalene and she is really great! I’ve recommended a few friends and my sister here as well and they’ve all also loved the staff

  201. Good, not great. I’ve seen Dr. Savage for three or four years now. I’ve had to do a lot of self-diagnosis. Whenever I have a health concern, if I suggest a possible cause, that’s what she went with instead of doing further …

  202. I’ve been coming here on and off . I’d stop then see another Dr. Because I have a serious health issues. I just found out what it was back in 2018. Anyway they have always been nice to me. I’m happy to be back. My health situation is …

  203. I love Dr Haley Jackson! She is an excellent doctor and person. She takes time to listen and understand there need.
    The Medical Techs are great also. You get the best with Grandview Family Medicine!

  204. Dr Jackson is hands down my favorite doctor I’ve ever been to. When I come to her with my problems and concerns, she listens to what I have to say, and asks my opinion on what actions I’d like to take. I can’t tell you how overwhelmingly …

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