Established in 1950, Granger-Hunter Improvement District provides water and sewer services to the central area of Salt Lake County.
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
2888 S 3600 W, West Valley City, UT 84119
Great organization and very professional
I created a billing error that was quickly corrected Marinda. Thank you.
The water in my house is brown why?
Terrible service. Incredibly difficult to get anything done
The water is brown, and it smells very bad. The GHID does not want to solve this problem.
Horrible. They do not answer the phone or return emails. Called 3 times and left 3 messages. Sent an email and none of them have been answered.
I can’t get them to answer the phone! It doesn’t help that they’re only open 4 out of the 7 days a week, but even when I call while they’re open at various times, no one answers..
Water does not seem to be managed. How can anyone feel okay about letting brown water be in anyone’s home. Doesn’t seem safe!!!
They are always so nice, when I take my 90-year old mother and it takes a half hour to do a 5 minute transaction they are very patience, very kind.
Free RV dump station and free potable water fill up for your fresh water tank. Open 24/7. It’s at the far south end of the parking lot.
I have interacted with them several times over the years and always had good service.
These people don’t care they would shut your water off without notice & would take them forever to come turn water back on smh
Everyone in the office is very detailed in explaining things and I love the idea that I can manage my auto payments on the website without having to speak with someone.
This is a monopoly that takes advantage of people for profit. Their practices are manipulative and unjust. No corporation should have control over water, especially this one. Unfortunately this is the only way to legally attain access to …
Online pay sucjs freezes up takes 30 plus min to log in its like I force them to take my money I don’t understand
My water is yellow. Called last month to no avail told I would receive a call back. TWO weeks later I had a message from them on if it was still happening. Over the weekend it did. …
Every page in their website takes 15 minutes to load, the process to set up an online account is ridiculous and basically impossible due to “system communication errors” on the website. Phone pay doesn’t allow you to set up recurring …
My sewer was backing up into my house and two plumbers came to the same conclusion, broken fitting in the street. I contacted Granger Hunter and they scoped my sewer line from the street to the house. They found the problem to be quit …
On Aug. 6, 2019, the Property Mngt. Company for my 200 + home complex called Greenbriar, contacted Granger-Hunter Water and told them to shut the water off to the entire complex for a sprinkler system main line break. Without investigation …
The water has been grossly discolored multiple times in the two and half years we have lived here. It wreaks like chlorine and chemicals. I got sick for a year after moving here. I stopped using the water and started getting better. I never …
I have gotten a great response from my inquires. I had several concerns about my water usage and their self service web portal. Marinda was very pleasant in her communications with me and provided me the answers I was looking for. Great customer service.
Came home after an 11 hour shift to find out from neighbor we’ve been without water for 1.5 hours… it’s now 5+ hours without water and zero information from Granger as to when we can expect water service again. Call the phone, no message …
Have workers out shutting peoples water off after a severe snow storm and their phone people will hang up on you if you curse. Plus my water is discolored and I can’t drink it anyways. Add in the absurd hours for a public utility that …
Monopoly. Made little effort and never actually talked to me about a water leak. In my main line. After I paid to fix it they give me a bill that was over 500% more than I usually pay per month and to be nice gave me 20% off that. Completely unfair. Incentive to move.