Every visit is the same- I’m greeted like a friend, treated with professionalism, the atmosphere is friendly, and all my questions or concerns are addressed fully!
Dr. Richardson was rude, impatient and neglected to correct a deformity despite all the signs of a unstable fracture. Been in constant pain and discomfort for two years now when it could’ve easily been fixed however he neglected to do so.
Wonderful experience! Joey Clayton, PA was highly knowledge, courteous, cared about my pain and comfort, explained everything thoroughly and in a manner that I could understand, and listened to my questions with patience and knowledgeable …
LESS THAN EVEN 1 STAR. TOTALLY UNPROFESSIONAL OFFICE STAFF. RETURNED MY CALL AFTER HOURS SO WHEN I TRIED TO CALL BACK THEY WERE CLOSED. I HAD TROUBLE SETTING UP MY “PATIENT PORTAL” AND THE “OFFICE MANAGER” WAS THE ONLY ONE THAT COULD HELP …
Horrible service. Couldn’t find the place. Then I was late a few minutes, & then said they wouldnt see me. So then they were trying to set me another appointment. My hand is broking.
EVERYONE VERY HELPFUL AND COMPETENT: NICE X-RAY MAN, YOUNG LADY WHO RISKED FREEZING ROLLING MY WHEELCHAIR TO MY CAR, AND A VERY RATIONAL DOCTOR WHO EXPLAINED THINGS WELL.
I have had several experiences and all were serious ( 3 over 4 yrs.), but with the experts at Granite Orthopedics ( Front desk,Dr”s assistants, thru to the Dr’s. ( Dr. E. Simonson ) . Thank you and your staff for not only making me feel as …
After several visits to Granite including physical therapy I was very pleased with their staff and physicians. I have an on-going issue which will keep me coming back.
How are you suppose to contact anyone at this place of business if every option goes to someone’s voice mail!!!!! Absolutely disappointing , and my PCP referred me to this place. One unsatisfied customer!!!
The staff was terribly rude…not sure if it was my ethnicity or that it was workmens comp…when I mentioned workmens comp the person at the front desk rolled her eyes at me…then when I went back to see the Dr she had to check who the …
Most people who need a Podiatrist search, or “google” if you will, under the specialty Podiatrist, however,there are often Podiatrists who work in Orthopaedic offices such as Granite Orthopaedics in Prescott on Willow Creek Rd. ( I think it …
Doctor Simonson and his staff are the best..I don’t do reviews but with this class act they have going on you just have to… You know they care from the minute you walk in…I see people in town and they all ask who I see and I tell them …
It was my second visit, everyone is very kind and helpful. They explain in ways that I can understand. Looking forward to working with them.
Cynthia Eckendorf 😍💖🐧 …
I greatly appreciate the doctors, at Granite Orthopedics; in Prescott,AZ. I think they do an awesome job. The staff are professional, friendly & accommodating. I have been helped there, with different problems.
I was seen by Dr Pfluger back in 2012 and he told me what was wrong and that the other side of my body would most likely exhibit the same signs in the future. He was right! I knew right away what it was when it started and am now able to …
I am completely satisfied with my experience with Granite Orthopaedics. Five months ago I had hip replacement surgery performed by Dr. Schuenman, results have been excellent. Thank you to Dr. Schuenman, Clolby, and all the helpful and friendly staff at Granite.
Dr. Bassett is my hero. I was referred to him with terrible hip and thigh pain on one side earlier this year. I was a voracious walker/hiker and at age 77 I suddenly had a hard time walking – when I did, it was with a limp and was painful. …
I won’t even talk about my experience medically here (twice), but, brought my husband today and was not able to go in with him. So I had to stand outside (it’s summer) to wait for him. A young man sat on the only bench out there.
From the scheduling staff to the therapists to the doctor, this group of professionals is caring and compassionate about what they do. They have listened to me and helped me on my road to an injury recovery.
Had arthroscopic rotator cuff surgery along with impingement shaving. My personal experience (strictly following direction of Dr. Scheunmann and the PT staff), was that I was virtually pain free in a couple of weeks, and did not require …
Colby and Dr Plfeuger (pardon my speliing) Both outstanding Doctors. I just got done with knee surgery 3 hours ago and still no pain. They inform you of everything and so you can understand too. These are the best of the best. If I could give 1000 stars it wouldn’t be enough. Thank you Granite Orthopedic and Bless you Doctors.
I tore my ACL on saturday and have been waiting for SOMEONE to call me back since Monday. When I called for a follow up from the Emergency room I never got to talk to a person. You are sent to a very unprofessional voicemail, with no name …
Dr. Bassett is an excellent doctor. His care is comprehensive, he takes time with his patients, he discusses choices with his patients and he is friendly, putting his patients at ease.
The staff was warm,and welcoming,and Dr.Simonson quickly figured out what was wrong.(Other orthopedic doctors had misdiagnosed the problem,and told me to just”wear better shoes”.) Surgery was scheduled immediately, and Dr.Simonson and the …
We got into to see Dr. Simonson last minute. My daughter had an ankle injury. He was very knowledgeable, He explained the injury and the steps that we need to take for her to heal properly.
Great office. Eric Cleland is the Physical Therapist that I’ve been seen by for the past two years he always knows what’s wrong with me and how to help. I can tell him exactly what I’m feeling and he knows where to go to eliminate the …
Dr. Bassett is always friendly, courteous, and professional. The facility is taking proper Covid19 precautions and still doing a great job. I will not hesitate to use Granite Orthopaedics and/or Dr. bassett in the future.
Dr. Bassett gives me confidence and peace of mind concerning my upcoming surgery. That is so important to me as a previous experience with a different physician was not good.
Just got out of surgery. Wanted to give big shout out to the crew from Granite Orthopedics to Tricity Surgery Center. Felt very taking care of from the beginning . Very nice, friendly and professional . Dr. Richardson one of the best at his profession. Thank you all again. Highly recommend you guys.
I have so much faith in Dr. Richardson and all of the others working in the Granite Orthopedic office. Dr. Richardson was kind and professional through the whole process staring with breaking my wrist, having surgery with a plate and …
Dr. Schuenman and Colby are just wonderful, personable, and will send you to any further testing that’s needed, to best diagnose your problem. They try their very best to make you feel “like new”, and treat you as if you are “family”. I just love these wonderful doctors and thankful to have them!
My husband came to get scans done for the military from this place about a year ago. We never got any results, I called consistently and left voicemails. Finally we get a call from their collections department a year later, yikes. I had to …
I found myself in a painful scary situation after an accident. Met Colby for the first time. He was patient, knowledgeable and quick to access my injury and schedule surgery. Dr Plueger came into the appt and explained my situation to me as …
Every visit to Granite Orthopaedics has been most enjoyable. The Staff very personable, the doctor’s helpful and compassionate, and the physical therapists outstanding. My condition has improved greatly. I have recommended both Dr. Richardson and Rehab to two of my friends.
Not impressed with Dr. Barrett or Shannon. Very quiet and not interested in answering questions. After completing injections series, I asked if I should check back with them and was told I could call Shannon, if I wanted after three to …
Very happy with Granite Orthopaedics. Dr. Richardson is very knowledgeable, friendly and will absolutely do what is best for the patient. His surgery skills are great, and office staff at the Prescott Valley location are very nice. I prefer the front office person in P.V. compared to the Prescott location.
Megan was so sweet and Tinder with my broken foot that I had to have surgery on. She help me with my disability paperwork no questions asked. I would recommend the doctor to my family and friends
Mark was pleasant, professional and very thorough in his explanation of my situation. I enjoyed talking with him and was encouraged after leaving the office.
I received special attention from Rob and Eric. It’s been awhile since my last session and my shoulder is almost 100% better than it was before I came to both the doctor and therapy facilities. I’m able to do the exercises at home, their instructions were clear and concise. I appreciate their attention and the results.
Dr. Rizzolo has been helping me relieve a pinched nerve resulting in pain down my right leg. He listened to my concerns, spoke directly and with sensitivity to my condition. His staff, especially Ace, was supportive and cheerful which helped relieve my anxiety. I would recommend this group without hesitation!
Work was always a big part of my life, but I really never expected to get injured while working. I did however end up injuring my wrist and during the most frustrating and challenging part of my work experiences the Megan² team helped me …
Dr. Simonson is an amazing orthopedic surgeon, who has great experience and skill. He is a wonderful communicator so you can thoroughly understand your own challenges and options. I am about to have a 2nd surgical procedure and am confident of another effective outcome.
Service was excellent and Colby exceeds expectations in providing quality patient care. He listens to patients. He educates patients on options. He follows up and through. I highly recommend this medical practitioner.
First time there. Lannette at the front desk was exceptional, courteous and friendly, albeit, being a receptionist is the most difficult position in a busy doctor’s office. Saw Dr. Pflueger who spent time explaining and educating me on …
Mark was very professional, answered any questions I had, treated me with respect. The staff was friendly and professional and treated me with respect. I would definitely recommend them to anyone needing their services. The waiting time was minimal. I was very happy with my experience. Thank you.
I’ve been treated by 3 of the doctors and 1 PA at granite Orthopedics. Fantastic outcomes from all! They are the best and one would be wise to consult with them when seeking supurb doctors.
Consistent positive demeanor. Outlines next step in healing process with guidelines of do”s & dont’s. Supportive, listens & motivates with medical info to protect it. Great support from office & radiology staff. Thank you.
A few years ago after driving home from Oregon, I made an appointment to seek help for my sore shoulder. It was comfortable only when it was completely still and I couldn’t even sleep on my left side. …
The staff is friendly, the front office is efficient . The office is clean and following CDC requirements. Dr Simonson doesn’t keep you waiting, he listen to my concerns and together we came up with a treatment.
Love the office and Dr.
This place is very professional it’s my 2nd time going there 2 years ago I had a problem and Kobe help me get it solved. This period the staff is friendly highly recommend this place..
I cannot recommend Granite Orthopaedics highly enough! They are wonderful and amazing! My surgery went extremely well. Everyone is extremely friendly, knowledgeable, supportive, happy, and caring. Front desk always remembered my name and …
If you are on Medicare stay away they will charge you the copay that they think instead of waiting for Medicare statement which is against Medicare rules and no refunds when asked
Granite Orthopaedics has out done them selves or should I say DR Bassett and DR Richardson! Both have literally saved my family on multiple occasions. From an ankle brake the day of our move to my husband crushing both wrists after falling …
She was very nice & knowledgeable. She explained everything very well as to what my son Wyatt can do & cannot do. Very straight to the point
as to what Wyatt can do & cannot do, we enjoyed seeing her & understanding how …
This office had great covid precaution practices. I didn’t have to wait long. The doctor was very gentle and kind. He also showed me my x-rays and explained them in a clear and easy-to-understand manner. My experience was effortless and friendly.
Doctors seem good. But the staff is awful, no call back, don’t call to schedule and then they want to play games with your health and pain.
Doctor says we will get you right in to take care of that…the scheduling staff …
I like the way the office helps insure your safety against the COVID pandemic. Waiting in your care provides less exposure to potential contact with the virus. The doctor as usual was pleasant and efficient. The only down side to the …
No problems with the doctors or their procedures. But I just had surgery on a torn meniscus on my knee. Got discharged around 5 o’clock. The local pharmacies close at 8 o’clock here. Everyone knows this. The order never made it to my …
I’m so disappointed with them. I had to call 3 weeks in a row to reschedule an appointment because no-one ever returned my call’s and then to make matters worse I get to my appointment at the time discussed and low and behold they put me on …
First visit to Granite Orthopedics. Mark Thiele, PA, was professional, knowledgeable and personable. Entire staff was positive towards, and centered on , the patient. Overall experience was excellent.
First of all, I hardly ever write reviews for anything (ESPECIALLY not doctor visits haha) but this experience was so pleasant that just I have to rave!! So, for a while now I’ve been experiencing a painful bump on my pinky toe and finally …
Mark Thiele, his assistant and the check-in/check-out person are absolute jewels. They couldn’t be nicer or more professional. The scheduling Department, not so much. 37 minutes in the waiting area + 21 minutes in the treatment room waiting for the shot in my knee. I can forgive the latter due to the excellence of the former.
What a joke. These people do not care. First time I had to go here cost me my job, because they couldn’t pick up a phone. And now, the only “note” about my knee is “knee pain”. Nothing of the 20 years I’ve dealt with it or anything else. So no MRI for me. Insurance doesn’t like a simple note like that. I hate having to go here.
This place is fantastic if you have a specific injury. They really know what they are doing. I almost went to an urgent care but couldn’t get an appointment and I’m so glad that happened. I will definitely go back if I have an injury in the future. Megan the NP was amazing.
Love this NP; she’s great with my little, elderly mom. Very compassionate and aware of her level of discomfort in exam/treatment. Always considerate of her pain. Excellent in her communication with her as well, rolling with the cognitive decline; never condescending to her. Exceptional and appreciative of Megan.
Granite Orthopaedics has a group of very professional people. I have been there for different problems. I am treated with kindness, concern, and provided with all the assistance I need to get well. Colby Dobson is excellent and I trust him …
Very helpful, prompt and knowledgeable. Ace was great! He brought my knee brace to me at home after work and fit it to my knee. It’s difficult for me to get to the office without 24 hours’ notice since I don’t drive and have to arrange for a driver.ahead of time.
From sign in to signing out a positive patient-centric experience. Front desk staff were friendly, professional and helpful. The x-ray tech was professional. Doctor Harrison reviewed my situation with me in detail. He included me in the …
Beautiful office!! Front desk person was very courteous and welcoming. Dr Richardson was awesome!! He explained the issue with my hand with words and pictures. I am very confident in his ability to resolve my issues. Thank you Granite Orthopaedics!!!!
Dr. Simonson is phenomenal. Even though he’s very busy, i never feel rushed through my appointment. Also, I want to extend a special Thank you to Conni. I’ve needed several documents faxed for my LOA approval and she always takes care of my request promptly and with a smile.
The arrogance of Colby the PA is unfathomable. He makes a could first impression and then falls flat on his face. He needs a babysitter and a new job. Please see my patient files for his full review.
Dr. Simonsen was informative and did not rush through the appointment. He invoked confidence and trust. He was also friendly and personable. Based on this experience, I have decided to have the surgery he explained to me.
Well run office. All staff were friendly and very professional. .welcomed by front desk and my wait to be called back not long. Nurse removed stitches from surgery, explaining each step in removal, basically, what to feel and sensations. …
Outstanding care from Joey and Matt while I was having this procedure. They kept me informed about everything that was going on. Lots of confidence in their ability!
All personel were friendly, kind,and respectful. Was seen within 10 minutes. Dr. Simonson was thorough, personable, and guided me to treatment. I will definitely advise others to see him for foot problems.
Great front office staff worst Dr. visit ever. The Dr didn’t listen to anything I had to say/concerns about my injury and became offended/immature when I questioned his & other doctors recommendations that I have already been doing for …
Had appt on 8-30-22 was seen by Mark Thiele. Couldn’t have had a more thorough explanation on my problem. Mark was very patient and answered all my questions and even showed me pictures of what was happening with my hip. I never felt rushed. I would most definitely refer him.
It was a pleasure to meet Megan. She was really patient answering all my questions & told me all the steps she was doing. Just like all the staff at Granite Orthopedics, she was really caring and friendly. Thank you, Megan.
Colby Dobson is amazing to work with. He is knowledgeable and he works well with people. He goes the extra mile to make sure that you know understand the healing process after surgery.
The PA, Megan, was very polite, attentive and informative. She reviewed the x-ray with me and it was encouraging to know that the surgery is healing beautifully!
I have been seen by the best, first Dr. Bassett who assessed my hip problem, but age being a factor deemed injections would help me. I must say that the injections are working and now, Mark Theile, wonderful Mark has been doing a series of …
Dr Simonson and his entire staff are very attentive and friendly. They take the time to make sure you understand your surgery, results and treatment.I highly recommend this practice.
My wife fractured her arm on Thursday 12/15. She was seen at YMRC emergency late afternoon who gave a referral to Dr. Richardson with Granite Ortho. I called Friday am and left a voice mail. Not hearing back after a couple hours I left …
I am 80 years old with most of the aches and pains associated with active senior citizens. Colby is always encouraging and professional. More importantly he has helped me continue my passion for horses and music thru accurate diagnosis and treatment. Thank you Colby Dobson
I was surprised that my appointment was late, as the previous appointment in Prescott Valley was spot on. As a practioner, Megan is excellent. She discussed my options and let me decide what to do which I appreciated. I believe that she agreed with my decision.
I injured my shoulder a few weeks ago and came in to see Dr. Pflueger yesterday. He knew what he was talking about and made it very easy for someone who doesn’t know medical terms to understand. I received a shot to help with inflammation and am very happy with my visit. I am on the road to recovery thanks to Dr. Pflueger. Thank you!
Mark explained the the recovery process and answered all my questions. He was direct and kind with his suggestions for a rehab without overdoing any PT, or strain to hip. The nurse who removed my dressing was excellent and Conni in reception is very calm and compassionate making the experience positive.
I just wanted to thank Dr. Richardson and the whole staff at Granite for how well my carpal release process has been. The kindness and care given at PV/Prescott is a sincere joy which I will always recommend. …
I had minor hand surgery today to remove a neuroma on my finger. Dr. Richardson’s professionalism and technical skill are phenomenal. The procedure was completely pain free. I could not be more pleased. I recommend him without reservations!
The staff is excellent and the doctors are competent, patient and professional. I really appreciate their candor and confidence.
Every visit is the same- I’m greeted like a friend, treated with professionalism, the atmosphere is friendly, and all my questions or concerns are addressed fully!
OUTSTANDING CARE AND CONCERN
Dr. Richardson was rude, impatient and neglected to correct a deformity despite all the signs of a unstable fracture. Been in constant pain and discomfort for two years now when it could’ve easily been fixed however he neglected to do so.
Wonderful experience! Joey Clayton, PA was highly knowledge, courteous, cared about my pain and comfort, explained everything thoroughly and in a manner that I could understand, and listened to my questions with patience and knowledgeable …
satisfactory
satisfactory
Pleasant and Professional
Friendly and efficient!
Great job.
Good
Amazing care.
Great office!
Very satisfied.
pleasent
Awesome!
Inept office staff.
Colby is great!
all good
greatest place
Very nice and knowledgeable.
Wonderful care, friendly staff!
As always, the service was excellent!
Terrific service and competent staff.
The staff was very friendly and courteous.
Great people from the receptionist to the doctors.
he did great
Excellent experience with all medical personnel.
excellent care, both from surgeon and from staff.
Never quite seemed to get my hip issue resolved.
Excellent experience with hand surgery and PT followup.
Great Doctor, and staff. Would use them again.
DR BASSETS TEAM IS A GREAT FAMILY TO WORK WITH……….
Very fast staff. Quit in and out on each appointment.
Very fast and knowledgeable. Answered my questions thoroughly.
It was very good and Dr was very professional
Dr Richardson is the best, he is honest and very kind.
NO……I don’t want my picture etc posted.
Great people work here — all kind and very competent.
I am very happy with the treatment that I have received.
Great doctors great results. Also great physical therapy.
I have had an excellent experience with the Doctors at Granite Orthopedics.
Dr. Richardson is fantastic. Many thanks!
Expert care, sympathy, and honesty from Dr. Rich Bassett and expert care, empathy, and honesty from Eric Cleland, Physical Therapist
Very knowledgeable, unhurried, answers questions right away.
Megan was prompt and answered all my questions
super. professional, knowledgeable. great job.
Fabulous, very caring, takes his time, very pleased.
Very professional ~ clean ~ very nice
Professional, knowledgeable and caring. Highly recommend to anyone needing Orthopaedic care.
Awesome Doctors, awesome staff, Can’t say enough for the professionalism and care I received
Very kind and caring person. Thanks for breaking to me gently lol.
user friendly.. gives good options for care.
Staff is very friendly and professional. The Drs are the best in town!
Staff was pleasant and doctor explained everything. In and out visit
Staff is always friendly and efficient. Doctors take care to know exactly what is happening.
Megan2 is very helpful. She is always kind and answers my questions about my knees.
Kind, & professional staff. Wonderful , personable Doctor!
LESS THAN EVEN 1 STAR. TOTALLY UNPROFESSIONAL OFFICE STAFF. RETURNED MY CALL AFTER HOURS SO WHEN I TRIED TO CALL BACK THEY WERE CLOSED. I HAD TROUBLE SETTING UP MY “PATIENT PORTAL” AND THE “OFFICE MANAGER” WAS THE ONLY ONE THAT COULD HELP …
Eric and the team at Granite Orthopaedics Physical Therapy helped me with my TMJ and Carpel Tunnel issues… Feel like a new woman! Thanks soooo much
Mark was pleasant and very professional!!
They made my recovery fun, no anxiety, very personable office
I was treated promptly and courteously. All the staff were great.I would deffinitly recommend there services.
Great experience Dr. Simonson is awesome, do are the rest of the staff. I highly recommend them.
Good Bedside Manner
The NP was a straight shooter which was much appreciated.
I have complete confidence in Granite Orthopaedics. Their work is awesome and they all are so nice & helpful.
Good meeting with Dr Simonson
The best orthapediac care period. Dr. Pflueger and the staff have always take the best care of me, on time and on the mark!
Really like the way they run the place. Other than it was freezing in the building I was quite satisified.
Easy to get appointment via referral from the ER. Through evaluation by Dr. Pflueger and PA Lauren Parsons.
Very personable and direct.
The whole staff is friendly and caring. They have no problems helping you with everything you need
I liked the Dr. Especially as he didn’t try to pile on treatment that wasn’t necessary. As he said, time would heal my broken toe–and it did!
Mark Theile is a good guy. Knowledgeable and friendly. I trust him.
Really great care and concern, I would recommend Granite Orthopedic to anyone needing their care
Excellent customer service!!!
Horrible service. Couldn’t find the place. Then I was late a few minutes, & then said they wouldnt see me. So then they were trying to set me another appointment. My hand is broking.
Great group and I HIGHLY recommend Eric Cleland for Physical therapy – the man is a genius at what he does and the care that he gives you!
Excellent care received. Diagnosed and treated my problem and gave me options.
was interested in my progress and answered all my questions
Helped my 81year old dad rehab his torn rotator on his shoulder. Very patient and encouraging. Just what he needed. Thanks.
EVERYONE VERY HELPFUL AND COMPETENT: NICE X-RAY MAN, YOUNG LADY WHO RISKED FREEZING ROLLING MY WHEELCHAIR TO MY CAR, AND A VERY RATIONAL DOCTOR WHO EXPLAINED THINGS WELL.
I have had several experiences and all were serious ( 3 over 4 yrs.), but with the experts at Granite Orthopedics ( Front desk,Dr”s assistants, thru to the Dr’s. ( Dr. E. Simonson ) . Thank you and your staff for not only making me feel as …
The staff were very professional and made me feel comfortable during my physical therapy session. I would highly recommend them.
Kind professional and explained everything. Safety protocols in place. Quick service. Couldn’t ask for a better experience.
I have seen multiple doctors and assistants at Granite. Everyone is always nice, and informative.
Great office and staff. Would recommend if others needed an orthopedic Dr.
After several visits to Granite including physical therapy I was very pleased with their staff and physicians. I have an on-going issue which will keep me coming back.
Mark patiently listened to my concerns and answered all pertinent questions. I appreciated his attentiveness.
Dr. Simonson was friendly, answered all my questions and offered solutions for my problem. Wait time was minimal and all staff friendly.
My wife went in with a very painful shoulder . They gave her cortisone shots which helped greatly! Staff were excellent in all respects.
How are you suppose to contact anyone at this place of business if every option goes to someone’s voice mail!!!!! Absolutely disappointing , and my PCP referred me to this place. One unsatisfied customer!!!
She explained what she saw on the xrays, gave me time to look at them, and was very informative.
Staff was very pleasant, professional and very efficient.
Great appointment always thanks much
Attentive…Educational! Pro-active! Responsive! Healing presence: and I’m feeling better!!
My first time visit was pleasant. The staff is very professional. I did have to wait in the office a bit longer than anticipated.
Great attention to detail and great injection technique! Very personable! I highly recommend this group!
The staff was terribly rude…not sure if it was my ethnicity or that it was workmens comp…when I mentioned workmens comp the person at the front desk rolled her eyes at me…then when I went back to see the Dr she had to check who the …
Mark is very good and explains everything to you. Very caring!
Great Doc. Gets to the point with no BS. Just tell it like it is works for me.
Colby was excellent very knowledgeable and care during my visit.
Wow! Very personable and professional doctor. Listens.
Got my cast off finally. Will go back in 4 weeks!
Very kind and professional staff.
The office visit was short but informative. Wait time about 20 minutes.
Megan is always so kind and thorough. She takes time to answer questions. She is always running her tail off.
Dr. Mark is always wonderful. He is so patient, understanding, and takes the time to listen to your needs and concerns.
Appointment scheduling is easy, COVID-19 protocol is followed, staff is friendly and professional. The best in Prescott!!!
Great advice on how to rehabilitate my shoulder. Waiting was more than expected. People very friendly.
I have no regrets; Dr. Ford did a fantastic job with my shoulder scope and I am very pleased. The office staff and PT staff are wonderful as well!!
Most people who need a Podiatrist search, or “google” if you will, under the specialty Podiatrist, however,there are often Podiatrists who work in Orthopaedic offices such as Granite Orthopaedics in Prescott on Willow Creek Rd. ( I think it …
Doctor Simonson and his staff are the best..I don’t do reviews but with this class act they have going on you just have to… You know they care from the minute you walk in…I see people in town and they all ask who I see and I tell them …
My entire experience with the clinic was great. Dr. Bassett did A wonderful job. I can now walk without pain would recommend to anyone.
I have always found Colby to be knowledgeable, professional, a good listener, and honest. He has a friendly personality and professional rapport.
It was my second visit, everyone is very kind and helpful. They explain in ways that I can understand. Looking forward to working with them.
Cynthia Eckendorf 😍💖🐧 …
Great all around experience. Mark was great, very informative. Dr Bassett did a great hip replacement. Far exceeded my expectations.
I greatly appreciate the doctors, at Granite Orthopedics; in Prescott,AZ. I think they do an awesome job. The staff are professional, friendly & accommodating. I have been helped there, with different problems.
I was seen by Dr Pfluger back in 2012 and he told me what was wrong and that the other side of my body would most likely exhibit the same signs in the future. He was right! I knew right away what it was when it started and am now able to …
I am completely satisfied with my experience with Granite Orthopaedics. Five months ago I had hip replacement surgery performed by Dr. Schuenman, results have been excellent. Thank you to Dr. Schuenman, Clolby, and all the helpful and friendly staff at Granite.
Awesome experience, very smooth.
Dr. Bassett is my hero. I was referred to him with terrible hip and thigh pain on one side earlier this year. I was a voracious walker/hiker and at age 77 I suddenly had a hard time walking – when I did, it was with a limp and was painful. …
I won’t even talk about my experience medically here (twice), but, brought my husband today and was not able to go in with him. So I had to stand outside (it’s summer) to wait for him. A young man sat on the only bench out there.
From the scheduling staff to the therapists to the doctor, this group of professionals is caring and compassionate about what they do. They have listened to me and helped me on my road to an injury recovery.
Had arthroscopic rotator cuff surgery along with impingement shaving. My personal experience (strictly following direction of Dr. Scheunmann and the PT staff), was that I was virtually pain free in a couple of weeks, and did not require …
Very professional and friendly. All systems in the clinic worked together for an efficient and successful visit.
Colby and Dr Plfeuger (pardon my speliing) Both outstanding Doctors. I just got done with knee surgery 3 hours ago and still no pain. They inform you of everything and so you can understand too. These are the best of the best. If I could give 1000 stars it wouldn’t be enough. Thank you Granite Orthopedic and Bless you Doctors.
I tore my ACL on saturday and have been waiting for SOMEONE to call me back since Monday. When I called for a follow up from the Emergency room I never got to talk to a person. You are sent to a very unprofessional voicemail, with no name …
I really like Mark. He is very knowledgeable and answered my questions. He showed my X-ray of the knee replacement. Very cool.
Thank you Pam Cuffe
Dr. Bassett is an excellent doctor. His care is comprehensive, he takes time with his patients, he discusses choices with his patients and he is friendly, putting his patients at ease.
The staff was warm,and welcoming,and Dr.Simonson quickly figured out what was wrong.(Other orthopedic doctors had misdiagnosed the problem,and told me to just”wear better shoes”.) Surgery was scheduled immediately, and Dr.Simonson and the …
We got into to see Dr. Simonson last minute. My daughter had an ankle injury. He was very knowledgeable, He explained the injury and the steps that we need to take for her to heal properly.
Mark is very pleasant to deal with. He explains the whole situation in great detail. Very happy with him as my doctor
Great office. Eric Cleland is the Physical Therapist that I’ve been seen by for the past two years he always knows what’s wrong with me and how to help. I can tell him exactly what I’m feeling and he knows where to go to eliminate the …
Dr. Bassett is always friendly, courteous, and professional. The facility is taking proper Covid19 precautions and still doing a great job. I will not hesitate to use Granite Orthopaedics and/or Dr. bassett in the future.
Dr. Bassett gives me confidence and peace of mind concerning my upcoming surgery. That is so important to me as a previous experience with a different physician was not good.
Long wait but great doctor.
Just got out of surgery. Wanted to give big shout out to the crew from Granite Orthopedics to Tricity Surgery Center. Felt very taking care of from the beginning . Very nice, friendly and professional . Dr. Richardson one of the best at his profession. Thank you all again. Highly recommend you guys.
I have so much faith in Dr. Richardson and all of the others working in the Granite Orthopedic office. Dr. Richardson was kind and professional through the whole process staring with breaking my wrist, having surgery with a plate and …
The physician’s assistant Megan was very pleasant, thorough. Explained what she was doing and answered all my questions.
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Dr. Schuenman and Colby are just wonderful, personable, and will send you to any further testing that’s needed, to best diagnose your problem. They try their very best to make you feel “like new”, and treat you as if you are “family”. I just love these wonderful doctors and thankful to have them!
My husband came to get scans done for the military from this place about a year ago. We never got any results, I called consistently and left voicemails. Finally we get a call from their collections department a year later, yikes. I had to …
I found myself in a painful scary situation after an accident. Met Colby for the first time. He was patient, knowledgeable and quick to access my injury and schedule surgery. Dr Plueger came into the appt and explained my situation to me as …
Every visit to Granite Orthopaedics has been most enjoyable. The Staff very personable, the doctor’s helpful and compassionate, and the physical therapists outstanding. My condition has improved greatly. I have recommended both Dr. Richardson and Rehab to two of my friends.
Not impressed with Dr. Barrett or Shannon. Very quiet and not interested in answering questions. After completing injections series, I asked if I should check back with them and was told I could call Shannon, if I wanted after three to …
Very happy with Granite Orthopaedics. Dr. Richardson is very knowledgeable, friendly and will absolutely do what is best for the patient. His surgery skills are great, and office staff at the Prescott Valley location are very nice. I prefer the front office person in P.V. compared to the Prescott location.
Megan was so sweet and Tinder with my broken foot that I had to have surgery on. She help me with my disability paperwork no questions asked. I would recommend the doctor to my family and friends
Mark was pleasant, professional and very thorough in his explanation of my situation. I enjoyed talking with him and was encouraged after leaving the office.
I received special attention from Rob and Eric. It’s been awhile since my last session and my shoulder is almost 100% better than it was before I came to both the doctor and therapy facilities. I’m able to do the exercises at home, their instructions were clear and concise. I appreciate their attention and the results.
Mark was great, very informative and super nice.
Dr. Rizzolo has been helping me relieve a pinched nerve resulting in pain down my right leg. He listened to my concerns, spoke directly and with sensitivity to my condition. His staff, especially Ace, was supportive and cheerful which helped relieve my anxiety. I would recommend this group without hesitation!
Work was always a big part of my life, but I really never expected to get injured while working. I did however end up injuring my wrist and during the most frustrating and challenging part of my work experiences the Megan² team helped me …
Dr. Simonson is an amazing orthopedic surgeon, who has great experience and skill. He is a wonderful communicator so you can thoroughly understand your own challenges and options. I am about to have a 2nd surgical procedure and am confident of another effective outcome.
Service was excellent and Colby exceeds expectations in providing quality patient care. He listens to patients. He educates patients on options. He follows up and through. I highly recommend this medical practitioner.
First time there. Lannette at the front desk was exceptional, courteous and friendly, albeit, being a receptionist is the most difficult position in a busy doctor’s office. Saw Dr. Pflueger who spent time explaining and educating me on …
Mark was very professional, answered any questions I had, treated me with respect. The staff was friendly and professional and treated me with respect. I would definitely recommend them to anyone needing their services. The waiting time was minimal. I was very happy with my experience. Thank you.
I’ve been treated by 3 of the doctors and 1 PA at granite Orthopedics. Fantastic outcomes from all! They are the best and one would be wise to consult with them when seeking supurb doctors.
Consistent positive demeanor. Outlines next step in healing process with guidelines of do”s & dont’s. Supportive, listens & motivates with medical info to protect it. Great support from office & radiology staff. Thank you.
A few years ago after driving home from Oregon, I made an appointment to seek help for my sore shoulder. It was comfortable only when it was completely still and I couldn’t even sleep on my left side. …
The staff is friendly, the front office is efficient . The office is clean and following CDC requirements. Dr Simonson doesn’t keep you waiting, he listen to my concerns and together we came up with a treatment.
Love the office and Dr.
This place is very professional it’s my 2nd time going there 2 years ago I had a problem and Kobe help me get it solved. This period the staff is friendly highly recommend this place..
I cannot recommend Granite Orthopaedics highly enough! They are wonderful and amazing! My surgery went extremely well. Everyone is extremely friendly, knowledgeable, supportive, happy, and caring. Front desk always remembered my name and …
If you are on Medicare stay away they will charge you the copay that they think instead of waiting for Medicare statement which is against Medicare rules and no refunds when asked
Granite Orthopaedics has out done them selves or should I say DR Bassett and DR Richardson! Both have literally saved my family on multiple occasions. From an ankle brake the day of our move to my husband crushing both wrists after falling …
She was very nice & knowledgeable. She explained everything very well as to what my son Wyatt can do & cannot do. Very straight to the point
as to what Wyatt can do & cannot do, we enjoyed seeing her & understanding how …
This office had great covid precaution practices. I didn’t have to wait long. The doctor was very gentle and kind. He also showed me my x-rays and explained them in a clear and easy-to-understand manner. My experience was effortless and friendly.
Very good listener, encouraging and never appears impatient or rushed.
Doctors seem good. But the staff is awful, no call back, don’t call to schedule and then they want to play games with your health and pain.
Doctor says we will get you right in to take care of that…the scheduling staff …
Very nice office. The front desk lady was very kind and pleasant. The nurse was very kind and the Dr. Great. Highly recommend this office.
I like the way the office helps insure your safety against the COVID pandemic. Waiting in your care provides less exposure to potential contact with the virus. The doctor as usual was pleasant and efficient. The only down side to the …
Good experience, on time, everything explained in detail, can’t ask for more 🙂
No problems with the doctors or their procedures. But I just had surgery on a torn meniscus on my knee. Got discharged around 5 o’clock. The local pharmacies close at 8 o’clock here. Everyone knows this. The order never made it to my …
I’m so disappointed with them. I had to call 3 weeks in a row to reschedule an appointment because no-one ever returned my call’s and then to make matters worse I get to my appointment at the time discussed and low and behold they put me on …
First visit to Granite Orthopedics. Mark Thiele, PA, was professional, knowledgeable and personable. Entire staff was positive towards, and centered on , the patient. Overall experience was excellent.
First of all, I hardly ever write reviews for anything (ESPECIALLY not doctor visits haha) but this experience was so pleasant that just I have to rave!! So, for a while now I’ve been experiencing a painful bump on my pinky toe and finally …
Mark Thiele, his assistant and the check-in/check-out person are absolute jewels. They couldn’t be nicer or more professional. The scheduling Department, not so much. 37 minutes in the waiting area + 21 minutes in the treatment room waiting for the shot in my knee. I can forgive the latter due to the excellence of the former.
Great visit–the Doctor was on time and very professional. All my questions answered and I didn’t feel rushed out. Recommended without reservation. …
What a joke. These people do not care. First time I had to go here cost me my job, because they couldn’t pick up a phone. And now, the only “note” about my knee is “knee pain”. Nothing of the 20 years I’ve dealt with it or anything else. So no MRI for me. Insurance doesn’t like a simple note like that. I hate having to go here.
This place is fantastic if you have a specific injury. They really know what they are doing. I almost went to an urgent care but couldn’t get an appointment and I’m so glad that happened. I will definitely go back if I have an injury in the future. Megan the NP was amazing.
Love this NP; she’s great with my little, elderly mom. Very compassionate and aware of her level of discomfort in exam/treatment. Always considerate of her pain. Excellent in her communication with her as well, rolling with the cognitive decline; never condescending to her. Exceptional and appreciative of Megan.
Excellent doctor explained everything and was so gentle would recommend him to anyone at any
Granite Orthopaedics has a group of very professional people. I have been there for different problems. I am treated with kindness, concern, and provided with all the assistance I need to get well. Colby Dobson is excellent and I trust him …
Very helpful, prompt and knowledgeable. Ace was great! He brought my knee brace to me at home after work and fit it to my knee. It’s difficult for me to get to the office without 24 hours’ notice since I don’t drive and have to arrange for a driver.ahead of time.
no nonsense, right to the heart of my problem, and I believe that Mark made the correct analysis. I’m feeling great today!
Shared with me about what seems to going on with my shoulder. Informative and explains thing well so I can understand.
Very attentive and concerned about current condition of my medical situation and future actions to be taken.
From sign in to signing out a positive patient-centric experience. Front desk staff were friendly, professional and helpful. The x-ray tech was professional. Doctor Harrison reviewed my situation with me in detail. He included me in the …
Very nice whole office staff. Front deadline gal makes you feel very welcome. Dr.s seem competent and efficient. I had diagnosis in a very short time.
My experience with Granite Orthopedics is always very pleasant from the upbeat receptionist to Marks excellent care
Colby is a professional and a good communicator. I value our honest relationship and his knowledge.
Beautiful office!! Front desk person was very courteous and welcoming. Dr Richardson was awesome!! He explained the issue with my hand with words and pictures. I am very confident in his ability to resolve my issues. Thank you Granite Orthopaedics!!!!
Dr. Simonson is phenomenal. Even though he’s very busy, i never feel rushed through my appointment. Also, I want to extend a special Thank you to Conni. I’ve needed several documents faxed for my LOA approval and she always takes care of my request promptly and with a smile.
I was pleased with my visit. Good explanation and not rushed. Treatment explained completely.
The doctor, PA and all staff seem genuinely caring. We’ll see how the surgery goes!
Mark explained my knee problem in very easy terms to understand. He clearly explained my path going forward. Very good experience!
The arrogance of Colby the PA is unfathomable. He makes a could first impression and then falls flat on his face. He needs a babysitter and a new job. Please see my patient files for his full review.
Dr. Simonsen was informative and did not rush through the appointment. He invoked confidence and trust. He was also friendly and personable. Based on this experience, I have decided to have the surgery he explained to me.
I have consistently received excellent care from each and every provider I have seen at Granite Orthopaedics.
Well run office. All staff were friendly and very professional. .welcomed by front desk and my wait to be called back not long. Nurse removed stitches from surgery, explaining each step in removal, basically, what to feel and sensations. …
Megan Sitron was very clear about my case, easy to understand, and she took time to hear my concerns. Definitely recommend seeing her!
Outstanding care from Joey and Matt while I was having this procedure. They kept me informed about everything that was going on. Lots of confidence in their ability!
All personel were friendly, kind,and respectful. Was seen within 10 minutes. Dr. Simonson was thorough, personable, and guided me to treatment. I will definitely advise others to see him for foot problems.
Great front office staff worst Dr. visit ever. The Dr didn’t listen to anything I had to say/concerns about my injury and became offended/immature when I questioned his & other doctors recommendations that I have already been doing for …
Had appt on 8-30-22 was seen by Mark Thiele. Couldn’t have had a more thorough explanation on my problem. Mark was very patient and answered all my questions and even showed me pictures of what was happening with my hip. I never felt rushed. I would most definitely refer him.
It was a pleasure to meet Megan. She was really patient answering all my questions & told me all the steps she was doing. Just like all the staff at Granite Orthopedics, she was really caring and friendly. Thank you, Megan.
Colby Dobson is amazing to work with. He is knowledgeable and he works well with people. He goes the extra mile to make sure that you know understand the healing process after surgery.
The PA, Megan, was very polite, attentive and informative. She reviewed the x-ray with me and it was encouraging to know that the surgery is healing beautifully!
Great experience! Office staff very friendly, Dr Simonson explained everything in detail. Would highly recommend!
I have been seen by the best, first Dr. Bassett who assessed my hip problem, but age being a factor deemed injections would help me. I must say that the injections are working and now, Mark Theile, wonderful Mark has been doing a series of …
Dr Simonson and his entire staff are very attentive and friendly. They take the time to make sure you understand your surgery, results and treatment.I highly recommend this practice.
My wife fractured her arm on Thursday 12/15. She was seen at YMRC emergency late afternoon who gave a referral to Dr. Richardson with Granite Ortho. I called Friday am and left a voice mail. Not hearing back after a couple hours I left …
I am 80 years old with most of the aches and pains associated with active senior citizens. Colby is always encouraging and professional. More importantly he has helped me continue my passion for horses and music thru accurate diagnosis and treatment. Thank you Colby Dobson
I was surprised that my appointment was late, as the previous appointment in Prescott Valley was spot on. As a practioner, Megan is excellent. She discussed my options and let me decide what to do which I appreciated. I believe that she agreed with my decision.
I injured my shoulder a few weeks ago and came in to see Dr. Pflueger yesterday. He knew what he was talking about and made it very easy for someone who doesn’t know medical terms to understand. I received a shot to help with inflammation and am very happy with my visit. I am on the road to recovery thanks to Dr. Pflueger. Thank you!
Mark explained the the recovery process and answered all my questions. He was direct and kind with his suggestions for a rehab without overdoing any PT, or strain to hip. The nurse who removed my dressing was excellent and Conni in reception is very calm and compassionate making the experience positive.
I just wanted to thank Dr. Richardson and the whole staff at Granite for how well my carpal release process has been. The kindness and care given at PV/Prescott is a sincere joy which I will always recommend. …
I had minor hand surgery today to remove a neuroma on my finger. Dr. Richardson’s professionalism and technical skill are phenomenal. The procedure was completely pain free. I could not be more pleased. I recommend him without reservations!