Granite State Credit Union has served the financial needs of New Hampshire residents and certain state employers for over 55 years.
| Friday | 8:30AM to 5PM |
| Saturday | 8:30AM to 12PM |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
1415 Elm St, Manchester, NH 03101
Love this bank
Awesome
Polite, helpful, even when they were unable to help, they gave clear instructions on how to resolve
45 minutes in the drive threw. Very disappointed to say the least.
Awesome! they are helpful, fast, and there are less fees than other banks!
Always had a good experience with them online, phone, or in person. Staff is pleasant and knowledgeable.
I am very happy with everything about my credit union!
I’ve never had any issues with granite state ! Their staff is polite and knowledgeable.
The credit union has gone above and beyond in customer service and I’ve been very grateful for the precautions they have taken during the pandemic
I love gscu!!! Ive had 4 other bank account s , and not one compare, there great and glad there opening one in Derry makes it more convenient too.
Sitting in line for 50 minutes to deposit money because they cannot get new ATM machines like every other bank has. So done with this bank!!
My wife and I were at the branch on elm street in Manchester to open an account. We met with Ariel who was very cold to us from the outset. We spoke with her and she was rude and very unpleasant the whole time. After this experience I will …
I was requesting a small fixed rate mortgage and right away this credit union tried to funnel me into a high rate adjustable rate mortgage, even though I have a very high credit score. Stay away!
I have lived in Manchester for 70 years. I have belonged to another credit union and used several banks in my life. Granite state has the most polite, knowledgeable , and helpful employees I have ever dealt with.
I am so sick of the errors, mistakes, lack of customer service, lack of options, inability to process payments in a reasonable amount of time… and today, you seal it off with being closed on July 5th? Your customer base are workers… why …
Make payments easy for people sick at home. It’s not hard to obtain information over the phone to make an easy payment. Plenty of places do it. GSCU would rather charge me a late fee then to take my payment. 🤡 …
Dealt with Becca to cash a check and she was nothing but rude and unamused.
I have only a loan through this bank and when trying to make a payment either online or over the phone they will not let me. They said I can’t since I don’t have a checking account with them. Really?? This is so inconvenient for your …
Gscu has gone downhill in the past year, I’ve had several instances where the “fraud dept” would shut down my card just because I bought gas. I actually can’t get to my money right now. They also are not bringing back telephone teller with …
Please open up the lobby. Drive thru line is ridiculous. Have to plan an hour out of my day to deposit money into the bank. SMH. Over two years into the pandemic and this bank still does not have it figure out…..
This place is let down after let down. Their online banking rarely works. I was unable to enroll in online statements online due to their system issues and needed access to my account statements immediately. I called the customer service # …
I understand only having a drive thru with virus. BUT I’ve been sitting in line for about 25 minutes BARELY moving ( I’m in the line right now). Can you guys like consider that we have work to go back to. What are you going to tell my boss …
Newly with GSCU after wanting to cut ties with TD bank because of monthly “maintenance”fees…everyone was very nice and helpful opening. I hope to see more newer technologies with the ATM’s though in the near future….haven’t had to do a …
Worst bank in history! Online banking- doesn’t work. Customer service- doesn’t know. Other customer service area still doesn’t know. My money would be safer in a jar in the pantry.
banking is first about convenience. online access couldn’t be much worse. online help is veryyyy inaccessible. Staff is helpful if you can actually talk with someone. it took 4 days and repeated phone calls. still not able to actually get …
Their lending department is the worst that I have ever dealt with, I want to refinance my car and I have excellent credit, they told me everything is going to be great just send us your last two pay stubs then they told me send us your tax …
Look for a better option. Definitely not the worst bank, but it doesnt matter whether you go to the location, or are just trying to find out your balance. Better set aside at least 30 minutes, no exaggeration, and thats being generous on average.
They do not do what they say they will. If you’re attempting to obtain a loan, you must handhold them every single step of the way, and double check they submitted what they claimed they did. While everyone’s pleasant to speak with, they do …
I’m not sure what other ppls problems are. GSCU has been an amazing bank for me. They helped me finance my 1st car, were there for me when the city came after me for the title for some reason, quick to help me consolidate debt while …
I recently purchased an auto and went through GSCU for my financing. The lending department was knowledgeable and got me pre-approved quickly. When i found my car I stopped by the Rochester branch they got me taken care promptly on a Saturday and I was able to get my car same day. Great experience, would use them again!
I don’t know what happened, but they seem to be changing not for the people. I understand I misplaced my debit card. But after waiting since August 1st and still not having my card I called. I was told they could expedite a card at my …
Our situation was a bit complicated as we purchased a vehicle out of state but the process w/ GSCU went relatively well. Casey was particularly helpful during the application process on two occasions. She contacted the dealership …