Grass Master

Lawn service, Grass Master Inc

Founded in 1981, Green Master Inc. is a full-service lawn and landscape contracting agency. Based in Canal Fulton, Ohio, the company is licensed by the State of Ohio.

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Grass Master Reviews ( 99 )

  1. I would never refer this company to anyone, their office is very dysfunctional they don’t know if they are coming or going. There were to many promises made and broken by this company.

  2. Great company, my yard was full of clover, dandelions, and creeping charlie, after 2 seasons on the deluxe package not one weed. My neighbor’s lawn is full of dandelions in the spring and not one grows in my grass.

  3. This company is terrible!!!! I have been paying for services from grassmasters for 2 years now and my yard looks absolutely terrible, my lawn is more brown than green and is completely filled with weeds!!!!!! They are very overpriced as well!

  4. Very friendly very professional and do what they say that they’re going to do and you get what you pay for .Now that ive been A customer for almost a year now the service went down hill Quickly .i got a total of three treatments the first …

  5. I’ve been a Grass Master client for over 10 years. Over those years I have moved, and at both homes they have exceeded my expectations. Their service allows me to have a lawn that looks like I spend hours a week on it, but I really don’t have to spend any time at all. They just handle it.

  6. Best lawn care around. You actually get to talk to a real person when you call them, they don’t bug you all the time for additional treatments, and any requests you have they fulfill the first time. Wouldn’t have anyone else.

  7. Prices are way more than I think should be. Told them what I paid thru another company (half of what GM quoted me) and seemed like they didnt care and did not offer a lower price to get my business. The company I had before did not do one important thing that I asked which is why I’m looking.

  8. Management was NOT helpful on an issue we were having, and was actually down right rude. We have used grass masters for many years and unfortunately will no longer. She could have used a little more professionalism when dealing with me and …

  9. I used Grass Master Inc for a few years up until 2013 when I started to get weeds in my lawn. So I cancelled my service, and today 03-01-2019 I get a letter from a collection company. WTH? They had been Paid in full.

  10. I had this company for years watch the technician this morning did three swiped in front yard 🥲 two in back😡 spreading fertilizer only in center the side of the house were not done I was not impressed what ever happened to Phil ? ?? Don’t send this tec again he was here 6 min at the most …

  11. I have been a 13 year customer!!! They overseeded my lawn last fall and it hasn’t looked this good in the 30 years we have lived in North Ridgeville. I recommend them to everyone that stops and asks me “who do you use for a grass service?”

  12. Well, grass masters has been great taking care of my lawn for the last 3 years , I just called them and told them my lawn has alot of crabgrass this year, and ask them why, they said it was from all the rain this season and said they will …

  13. Poor customer service. My lawn was not in good shape before starting service but looked even worse after. Asked for a technician to assess- they did come out but were supposed to call before and all of my concerns were not met and no one attempted to discuss them.

  14. I can’t say enough great things. I learned from my neighbors who used them. We give them a try. My wife loved the outcome that was 3 years now. I can’t remember all they do. However, whatever it is and as long as they are around. They will be doing our lawn.

  15. Seemed like the tech did exactly what I paid for. Talked with him and got a few good suggestions. Time will tell if the weed control works. Lawn is looking pretty good for this time of year.

  16. Not happy with this company! I used them for 2 years and they raised their prices significantly so we went with another company. A year passed by and out of nowhere, they decided to come fertilize my lawn without notice nor permission and …

  17. Grass Master has been our lawn service since 2009.
    Michael N. is our technician and he does an amazing job.
    If for some reason, I need to make some minor changes from the stand point of do …

  18. We used a different company for several years and they could never get rid of the weeds in our yard. This is our first year with Grassmasters and our yard has never looked better! They have done an excellent job, not just with the weeds, but with getting our grass looking great. We would recommend them to anyone.

  19. The Grassmaster technicians were professional and friendly. They came on schedule and were thorough, providing detailed summaries of work performed. Our yard has never looked better! We will be continuing Grassmaster services!

  20. Prepaid for 6 services for the season and they showed up April 1st and I called to inquire on June 9th about my second treatment that was past due and was told due to weather its been delayed. I commented that my neighbors all have had …

  21. Last spring we hired GrassMaster to start treating our lawn. They came out and did a thorough inspection of my lawn and provided recommendations on how to get rid of our weeds and help improve the health of our lawn. …

  22. Will be contacting about the bill placed on my door! Never again will we ever!!!!
    Lies!!!!! Never finished the front yard. Never did both side yards nor the whole …

  23. I was a longtime customer of the OTHER large lawn service but was incredibly disappointed with them last year. I had tried Grass Master in the past and decided to go back to a locally owned business. GREAT SERVICE AND PRICES WERE HALF of an other national company! Very pleased!!!!

  24. Give yourself a pat on the back for doing such a wonderful job on our lawn. We have had several people just walking around the neighborhood comment on how beautiful our lawn is. We also let them know who deserves the credit. KUDOS!

  25. I recently came aboard with Grass Master after an absolutely horrible experience with Trugreen. There is comfort in knowing that this is a local, honest, reliable company whom actually does a great job (instead of a company that plants a …

  26. Hello everyone! Just trying them out. Gotta give them a fair shake. I have weeds of every kind, except for the ones you can smoke! So far, I’m only sort of happy. Time will tell. $42 bucks an application. You can do it yourself for that much. It might save you the trouble.

  27. Thank you. You did a good job. We are very happy. One strip down middle must have been missed because we can definitely see the difference. I am sure you will pick it up on your next visit. It was good for us to mark the difference! Thanks again

  28. Should be ZERO stars. I usually don’t but reviews on line put it is needed with this one. I waited for over a month after starting this service. no one came. During that time I would check it on the status and would be told (I’m next week). …

  29. I’ve been dealing with Grass Masters for about three years. I was very pleased with the service and our lawn. Neighbors would comment on how beautiful our lawn was. Well my last treatment 7/26/17 I was told by a supervisor that they used …

  30. I heard about GrassMaster on WNIR and thought I would give them a try. My wife and I are so happy that we made the call. In the standardized review the highest remarks were good service and good value. I have to say that we have received …

  31. Grass masters has been providing us lawn service for years! It has been an absolutely amazing transformation in our yard. We have never had 1 complaint or concern in all the years we have been going through them. Our family members have …

  32. I am a new costumer to Grass Master and so far am very satisfied. My technician, Michael, is very nice and helpful with information. When I first contacted the company to discuss my lawn issues I was extremely pleased with the information they gave and the plan they suggested. So far, so good!!!!

  33. This Company came to my home and placed a flag in my yard without providing any services while I was home. I called to notify them and cancelled my service. GrassMaster continued to come and bill me for Services. I cancelled services again. …

  34. The first two years saw the grass strengthening and the weeds decreasing leaving bare spots. However, now several years later, the grass is vividly greener and more lush than I would have anticipated. Originally, I had gotten the service …

  35. Our lawn was green except for a few spots. We called them out to fertilize it instead of doing it ourselves like we have in the past. Big mistake! Not long after the first treatment we noticed that the tips of all the grass blades were …

  36. I have used Grass Master for a year now and my lawn has never looked better. In the past I was using a local company and was paying $20.00 more for the same service. Even though they said they were using a weed control, I still had weeds. …

  37. Fell off a little this year. Skipped one of my applications only to find out because the application before was still open on the account. Never received a phone call and unfortunately I never saw an email with all the junk email received I …

  38. First of all they were to do the front and back yard. They only ever did the front. When I called and complained they always said the technician did do the back. Well I disagree. We were home and saw what he did. It also appears that they …

  39. Mark S. cared for our lawn this year and last year. If we saw him, he would always speak to us in a friendly manner. If asked, he was always willing to share helpful advice and took great care of our property. Grass master would contact my husband in advance so we knew what day to expect them. We’re pleased!

  40. Our lawn used to be beautiful. Then Dominion came through and ruined it. We used a different service for several years, and the lawn just wasn’t great. Last year, we switched to Grass Master. The lawn looked better by fall, but, not where …

  41. I have been using this service for several years at one point we went to a different service notice right away we should have not switch been back and happy since.

  42. I was a loyal Grass Master customer since 2009 and had one of the best looking lawns in my neighborhood. In March of 2021 I sold my home and passed the information on to the new owners. When spring rolled around, Grass Master applied the …

  43. They did a good job spraying my driveway but the prices increased quite a bit with them. It was at least 15 dollars increase to spray my driveway. Won’t get them next year. Too expensive. 2nd time they increased their prices.

  44. This is my 3rd year using Grass Master and to say I’m impressed is an understatement. My grass used to be full of clover, crab grass and dandelions. Now’s it just soft grass! It grows and it’s never been more green! No more dead spots, weeds or crab grass for us!

  45. In general I feel GrassMaster has done a pretty good job and definitely better than the prior service I used. I really have only 1 complaint- I wish they could give me more than 2 days notice as to when they will be out. I have had …

  46. Used this company last year and they did ok service. Pre-paid for this season in February and called in April as to when my service will begin. got the usual runaround from the office girl. Called 2 weeks later, same response! Finally, called in mid May and demanded a full refund! Would NOT recommend this company!!!

  47. Don’t know how the company stays in business. Poor customer service and performance. Repeatedly called about weeds in my lawn and this is after five applications. When the lawn tech guy finally does come, he doesn’t spray the weeds. I guess …

  48. Lived in the area for over a decade and used 5 different lawn companies in that time grass master is the only one that has resulted in extremely positive results. Their products have completely eliminated all of our weed problems and our lawn is full and green. Excellent customer service and an easy to use website.

  49. Was really upset I wasn’t notified about their arrival . I have an outside cat and was told in May (when I started the service) that I would be notified . We expressed we have an outside animal and have to be notified so we can get the cat …

  50. They lie. But this time I caught them on our RING camera and as I suspected all along they were not really applying our applications correctly. I had called in the past and questioned how it could only take them like 10 minutes or less to …

  51. Grass Master has been handling my lawn maintenance (mowing, weed wacking, fertilization) for two years. They do a very good job. The company is always responsive to emails. Their charges are on par with the competition. I have no hesitation recommending Grass Master.

  52. No wonder this company has a 1.0/5 rating on BBB. Crystal is a serious LIAR and God will judge liars. She’s unprofessional & argumentative, a gatekeeper that refuses to let you speak to other workers/staff or upper management about previous …

  53. I have been a Grass Master customer for several years now, and this is my second review, over 3 years ago was the first review. I am still very pleased with their service, pricing and the people who work for them. A gentleman named Tony …

  54. Waste a couple of weeks trying to work with this company. Numerous calls and emails. Never got a quote as promised and now they say they are not accepting new customers. So why are you wasting my time? It does appear they do most of the …

  55. This one my first time using them and they were excellent my lawn look great and I had no problems with them and the price was reasonable to I will stay with them

  56. The technician was polite and friendly. When asked about the condition of my lawn he explained what he was applying and it’s purpose. I stated that I was concerned about the brown spots all over my front lawn and he explained that it was a …

  57. Have them on camera not properly applying seasonal lawn treatments that I paid up front for. Sent an email outlining my concerns and received a phone call from the office saying that “the reason the weeds were showing up in my lawn 4 months …

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