Dr. Lee is a board-certified Internist specializing in Geriatric Care. As a Geriatrician he is focused on the care of older adults with complex medical needs.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
225 E 2nd Ave, Escondido, CA 92025
Fix the phone sysrem! It is faster to go down to second ave to make an appointment than to wait on hold
I would not recommend this facility staff is rude and treat you like a second class citizen. Dr. Seruelo however is the most awesome family doctor I have ever had the pleasure dealing with.
Saw Dr. P in Urology. He has been a life saver for My husband. I highly recommend Him!
I went into the office on Tuesday, 3/4/14 with tightness in my chest…had an ekg and took my temp and had a chest x-ray…said everything looked good but to take 2 Zantac a day since it could be related to acid reflux. Went home and …
How can it be that it is faster to drive to the office and speak with a professional at the front desk than wait forever on hold? This does not meet my expectations for a professionally managed organization.
Have good experiences at Graybill. Dr. Borecky is an excellent doctor and his office staff are very professional. I appreciate the quick responses to my questions and concerns.
Just need to see a doctor. I cannot. They send me paperwork to mail it back to them. I’m very sad right now.
Dr. Mallo, Dr, Varma and staff have always treated my family well. Very good and kind healthcare providers. I’ve been to the Urgent Care late in the evening and they took great care of me and my family too.
LIED to me five times before and during my appointment. Told me they could do blood and urine tests then AFTER I paid they told me they couldn’t and the blood tester was out. WOW thanks you think they would’ve told me before I came in and during when I expressed it FIVES TIMES!!
My husband had Dr Ricci for over 20 years. We have followed him thru 3 different clinics. We have never had any complaints with office staff or medical staff at Greybill.
I could hear the nursing making fun of their other customers. Literally mocking elderly patients and young man who didn’t know what his meds are. Not to their faces. But behind their back. But I’m curious if these other customers could hear the nurse talking about them. VERY VERY unprofessional.
Simply the worst. Impossible to call, no response to NexGen portal, and when you show up, they don’t really want to talk to you. This is the best example of Government ObamaCare healthcare.
Been going here for years! It’s wonderful having my doctor here!
SCAM YOUR MONEY!!!
I got charged with $20 in the office, and I recieved a $165 bill later that month. Doctor won’t even prescribe the medicine you need… Just try to rob you that’s all
Worst place ever. Nurse Thao is an rude, unprofessional, and has no idea of what she is doing. I’m not sure if she treats all her patients like the way she treated me or just the Black patients. She does not explain the process or help you …
The office staff needs training on customer service skills. I love my doc, Dr. Lara Le. She is an internist. She allows me to take as long as I need during an appointment (I have several ongoing issues).
Unprofessional! Canceled my appointment without notifying me. I take off 2 hours from work, get to the doctor’s office and they told me that the doctor had taken the day off! What lack of courtesy, professionalism, and respect for their …
Absolutely awful. I have been on the phone with everyone today and got no where I have tried repeatedly to be seen after spending total of six days in the hospital and I get no where …
Graybill Medical Center has on three occassions refused me medical treatment, forcing me to go to Palomar Hospital, even though I was fully insured. I had been a patient of Dr. Rastle for 9 years when all of a sudden, Graybill informed me …
I went to the urgent care facility in the afternoon and was greeted by a very nice receptionist. About 10 to 15 minutes later, i was put in a room to be seen by Natalie Dorwin. She was a warm and friendly person. She proceeded to ask me …
We love Graybill. Dr. Shari Jacobs is one of the best Doctors my 3 children have ever had. We have been going to her since my children were about 2/4/and 6, now they are 12/14/and 16. The staff is wonderful I never have a problem with being seen. They are quick, and on the ball.
Services have made good improvement in answering their phones and good all the way around. I’ve also received good referrals from urgent care and quick call backs! This is why I’ve changed my review on line
Run from this place!! I have had nothing but issues since my visit with Dr. Sharma, who has the rudest staff ever. I have been trying for the past hour and a half to just get through to medical records, but no one answers the phone in that …
They schedule appointments but don’t tell you, don’t remind you and charge you for not showing up, you schedule an appointment on their online portal because it’s almost impossible to get someone on the telephone and the appointment does …
I rarely need to visit a doctor nor for Urgent Care. The staff was professional, very polite and quick. They were experienced and were able to diagnose and provide a solution for my severe flu in less than an hour. I was able to get …
I went to urgent care at graybill july 13th and 14th to remove then replace packing in my stomach area. The wait time was maybe 10 minutes, the receptionist, Leticia H was very kind and helpful. Nurse Tyler H was so gentle and kind. PA …
first off the most unprofessional group of workers I have ever came across. Went in today for an appointment and was told that there was an issue with my insurance, was told they knew about it yesterday but yet didn’t contact me prior so I …
I’ve been coming to Greybill for over 10 years. I’ve had great experiences and I knew a lot of the employees by name. But over the past few years the receptionist staff has gone down hill. Particularly the larger older lady. She is rude, …
I had a virtual appointment and I was told I had to pay in order to have my virtual appointment. I told the customer service person to bill me because I didn’t have my cc at the moment with since I am work and she did I had to pay before I …
This for a follow-up visit after my lab work and they wanted to charge me a co payment again. I work in the health field and at my company we never charge for a follow-up. I don’t feel like a patient should pay a co payment again for a …
Review is for the billing department. Even though I showed them in a letter the error they made, and enclosed copies of my insurance for back up, they continued to hound me over a hundred bucks. Easier to pay it than deal with anyone on the phone.
Been waiting weeks to see the orthopedic surgeon , then I get a call 4 hours prior on the day of my appointment that he needs to reschedule , total bs especially when I take off work for the day . Greybill you never seize to amaze me over the years with your lack of professionalism in all departments .
2nd horrible experience in less than a month is pretty sad. Set up appointment for my dad with his primary doctor. Got to the appointment with my dad and mom. Note we haven’t received insurance cards in the mail so I had to be on the phone …
Some of the existing reviews here are 6 years old. My husband and I have been patients here for more than 20 years. Always receive good care. The urgent care is hit and miss as some days it is very crowded. I just moved my 88 year old …
I have been going to Graybill for over 15 years, as has my husband and our now 20 year old son. We have had a great experience with ours MD’s, radiology, and orthopedics. Dr. Peter’s and Jacobs (Pediatrics) are fantastic, as is Dr. …
Graybill Medical is consistently a Third World provider. The term “Medical Group” should, in all honesty, be dropped from its title permanently. Significant problems are the norm at this facility and it is impossible to make an appointment …
I’ve been going to Graybill medical group for over 10 years now I started out with one doctor but ended up with Dr. Tordilla and he is incredible hes the best doctor there in my opinion. He listens to what you have to say as a patient and …
-The happiest patients are from over a year ago, clearly this is not the same business model.
-The non medical god complex clerks that work in the call center have NO right …
Horrible place, being told by a RN to not come back in the most rude way possible, instead of just saying it’s best to follow up with my Dr.
I had Kaiser previously before Greybill and what a difference. Greybill is not good at all. Heaven forbid you try to make an appointment to see a doctor. You’ll wait a minimum of 30 minutes on the phone and they never have an any …
This medical group is everything that’s wrong with healthcare in the U.S.A. They care about one thing, MONEY. NOT your health or well-being. They have the docs trained like robots. If you’re sitting in a specialist’s office for an exam for …
Reviewing this post again since it got deleted. Was here 07/15/2022 at 6:55. Came in here despite all the bad reviews. The front lady at the desk ask me if I came for urgent and she said yeah. She asked if I had insurance and said yeah. …
I went to GRAYBILL URGENT CARE because II Was experiencing excruciating joint pain .parking was convenient, the reception staff was so professional, and pleasant and I was seen within 15 minutes of arrival. The medical team was attentive …
10 days ago I received a message regarding test results. I have spent over eight HOURS on hold and have not got through to a person. Eight HOURS. Furthermore, there is nowhere to leave a message and the portal is down (someone has to …
This is just about the phone operators. The general phone operators need retraining in phone etiquette. I say general because when you call graybill a general operator picks up, you don’t know the name of the person answering or what …
I had a pre-op visit with Dr.Paz for a EKG. I’ve been going to Graybill since 1991. I’ve never had a bad experience there. The front desk is always polite , able to help me with any questions. I would highly recommend Graybill to any of my …
If you want a horrible experience where they don’t care about you as a human being, then this is the health care provider for you. Phone tree after phone tree after phone tree to get anyone on the phone. Then when you do get someone on the …
We LOVE our doctors here and the support staff are great too. BUT it is impossible to get through by phone. Even if I have just a quick question to ask, it is a minimum of a 30 minute wait and has been for some time. It makes it impossible …
I’ve gone to Graybill for many years & by the overall rating showing, not enough very happy patients that won’t go anywhere else have been posting their thoughts here. If my doctor could accept new patients I’d give you her name. People stay with excellent doctors for good reasons. This has been earned with consistency.
I’m not sure what exactly happened with all the bad reviews, but I had a great experience all the way through: …