Graymont Medical is one of the leading distributors of products that enhance surgical outcomes for thousands of patients each year. See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
1621 W Carroll Ave, Chicago, IL 60612
(Translated by Google) Excellent team, knowledgeable representative of the team, clearly explained its use. Very cordial and respectful. I recommend Beaumont Medical 100%. Thank you for your support …
Great communication, convenient, and understandable of clients needs.
Highly recommend. I had shoulder surgery. I ordered a cold therapy machine. The tech came out delivered it set it up and I could not be happier!
Graymont team was outstanding. I had an initial issue with a piece of equipment and the rep came out that day on a Saturday and swapped it for a new one. Outstanding service.
They did a wonderful job. Happy with their services
Had to rent a scooter after a tore my Achilles. They dropped it off and picked it up at my work both with no troubles. Professional people and super easy process.
Great service with very courteous and amazing representative! Thanks Juan
Everything from the pho e call and the home visit was excellent. Thanks for everything
Helpful, professional.
Excellent, timely service!
Excellent customer service!
Complete service was great.
Well knowledgeable people work at this company.
Professionalism and care, it made me feel better.
Great equipment, outstanding customer service!
The Ice machine helped a lot. Just big and awkard.
Ease of use and beneficy
Pretty great! Equipment was great, and the service was great 👌 no cap …
They were very helpful and explained how to use the equipment throughly
Great equipment and very helpful representative highly recommend
Representative was great. Friendly, on time, informative. Thanks Graymont
Great experience from drop of to pick up. Great product.
Easy communication and good service
Equipment was very helpful and the service and technicians were great.
Equipment was top notch and were more then accommodating when it came to pick up and drop of with equipment!
The tech that brought the equipment was very knowledgeable and helpful. Pick up tech was also friendly.
Love the cast, I can take it off to shower and to move my wrist once a day
Great customer service. Quick delivery. Friendly and helpful delivery personnel.
Very nice quality equipment and kind, courteous and thorough representative. Highly recommend!
Great service and great Equipment
They were very friendly and knowledgeable.
The person (Jesus) that brought me the equipment was 100 % Professional, Polite, Knowledgeable and extremely helpful with my questions. It is a privilege having this company as a provider
Rented a Gameready ice machine. E erything went very smoothly, drop off, instructions, use,& pickup!
Great experience! Knowledgeable technicians, easy scheduling, outstanding service!
The Gameready machine was fantastic, and they Graymont Team provided top tier service.
Super weird machine. And it wasn’t always good for me personally. But the staff and company itself was awesome!
Everyone was very helpful and knowledgeable, I felt very comfortable during my visit
The staff was very friendly, courteous and knowledgeable.
They never answer their phones and never respond to emails.
Used their equipment with knowledge, ease and satisfaction.
Equipment was of good quality.
Kudos to your company
They help me out so much, very friendly, they help me keep the scooter for extra few more weeks. Thank you again, I will do business with Gray Medical again
Beth on the phone & Jeremiah at pickup & delivery we’re awesome! Good company, great service, fantastic personnel.
People were knowledgeable, friendly and professional
Very pleased with the service we received.
Always great service when I’m lucky enough to receive one of these ice machines the rep who comes out is awesome.
Great experience with Graymont. Extremely responsive and timely in receiving the equipment.
Highly recommend.
I was very pleased with the service and equipment. The knee scooter was an excellent option. I would highly recommend your services to others.
We have had an incredibly disappointing and condescending experience with Graymont and it’s representative. I would strongly encourage folks to find a company that puts clients and patients first and not their own convenience. My husband …
The people I dealt with were very helpful and go me set up quickly, the machine worked great for my shoulder.
Great experience! Sarah was so patient and knowledgeable and made sure I was satisfied with my purchase.
Very good service! The person who brought it and picked it up was very nice!! Showed me how everything worked! Very detailed! Good products, looks new!!
Dennis the representative was very friendly and extremely knowledgeable. Showed up right on time and explained everything thoroughly.
They are amazing. I didnt have to do anything. They dropped the equiment off at my convinience and setup for me. They kept me informed every step of the way.
I was billed a seemingly large amount for a sling, but Graymont was able to call my insurance company and straighten things out. Good customer service. Thanks!
Orthopedic braces can be life changing. Graymont took care of mine quickly and professionally. Working with Tim was a breeze, and the whole process was incredible.
When I first got it I could not dry myself off after shower now I have better Mobility however I have a long way to go I had a bad injury and it’s going to take time so thank you for your service
Graymont medical service is the best at providing medical equipment for your rehabilitation process extremely satisfied with their overall promnt courteous service highly recommend them !!
They came to my house to set up my equipment explained how to use my equipment in full this was a huge part of my Rehabilitation the equipment worked perfectly they just picked it up after having it for two months and I must say I am recovering well from surgery thanks for them
Love flexibility to clean my hands removing my bracing easily
Representative was very helpful in fitting a back brace, explaining how to use it and letting me know what to expect.
I had a good experience with Graymont Medical equipment and with the service and care of the staff.
UPDATE: AFTER MY INITIAL REVIEW, CUSTOMER SERVICE IMMEDIATELY REACHED OUT TO ME AND MADE ARRANGEMENTS TO MY SATISFACTION. THANK YOU. “I was prescribed 2 small thumb braces, essentially splints, from this company for nagging arthritis. They …
Great machine. Got me 2 weeks ahead of schedule for my recovery. I highly recommend Graymont Medical
Finally got a brace that fits my large thighs good customer service
Excellent service! I am still learning how to adjust the top part of my brace for the most comfort. If I can’t figure it out for myself, I will visit the Graymont office again.
The knee equipment is excellent, I would you it again. I love it!
Brandon was the tech who delivered my equipment. Very friendly and very professional. I felt very comfortable knowing how to use my CPM when he left! Someone give that man a raise!
I received an ankle brace from them, and the young lady was very knowledgeable and how to put it on and how to and how to wash and take care of the brace. She’s very polite very nice.
I was very impressed with how fast and courteous the service was. I placed my order and it was there in two days. I highly recommend them for anything you need.
Amazing customer service, easy to deal with and in network with my HMO, drop off was a breeze and explained the equipment our son would us to us, pick up was easy peasy! Thank you all for a great experience with DME!
From the first phone call to the delivery of the wheelchair for my father the experience was great. Everyone was so helpful and explained the whole process in detail. Great company to do business with.
Graymont Medical did an excellent job of communicating and scheduling the appropriate time for pick up and delivery of the device. The staff is very friendly and helpful
When I talked to Rebecca she was very nice about explaining Jacob would bring ice wrap and sling.Jacob called told me he was on the way just like Rebecca said he would,Jacob explained real well how to do things asked if I had questions but I didn’t but when I have to use on April 5th 2022 I just mite..thank you so much Rebecca and Jacob
I recieved compression stockings for an injury to my knee the staff that fitted me for it were very knowledgeable and nice. Explained everything from use to care. The product I recieved are great quality and easy to get on.
First I would like to say this equipment was a must for post op surgery, the machine worked flawlessly, Honestly I would’ve love to keep it for future use! Rep’s were awesome, delivered in a very timely manner, & picked up when they say it was going to. hats off to Graymont medical.
The tech from Graymont was very helpful. She taught me how to fit my foot in the bone stimulator and was very kind to make sure that I understood anything I didn’t know how to do.
I’m so grateful my knee surgeon sent me to Graymont for all of my medical supplies post-surgery. They are incredibly responsive and the techs are kind. They take the time to explain everything very thoroughly and answer all questions. I had an issue with my knee brace and Graymont was here within 2 hours with a replacement. The best!
CPM and ice machine were very useful after my ACL surgery. Their delivery is timely and the people they send are helpful and knowledgeable
Their knee support was dreadful. Too many straps which did not stay up. I bought a better one from Amazon.
The hand support dispensed a month later is excellent!
I’m trying to tell you I haven’t had the chance to use the equipment yet! Surgery is next week so I cannot rate the equipment yet. Your people have been great though.
Graymont provided me with a Game Ready device for cold and compression to my new knee. It is a wonderful machine and the explanation from the young man was easy to follow. I used it almost daily, sometimes several times day, right after surgery!! Thank you Graymont Medical!
I rented a knee scooter for several months after a procedure. They were fantastic to work with, so easy. The staff was also so nice, timely and informative.
The representatives were great. The one who dropped off the equipment and explained it to me was so patient with explaining everything. The rep that picked up the equipment was also nice and polite, I will never forget his name because it was the same as my son Darius.
Ice machine was great just hate that i had to buy some many bags of ice my ice maker couldn’t keep up with it
They delivered my sling to my house a week before my surgery. So happy to have it delivered
Graymont Medical staff was extremely friendly and helpful. I highly recommend them to anyone considering it.
Amazing technology on the NICE ice machine and first class customer service !! Thank you, Dave
The cold therapy machine was very effective and Graymont reps and service peeps were super nice and efficient! I would definitely recommend Graymont Medical! Thanks!
I used the game ready machine after shoulder surgery and it worked great. The tech that dropped it off was very informative and had me put it on and take it off myself before he left. The tech that picked it up was here right when he said …
The machine was very helpful in relieving my pain and swelling. I was upset that insurance would not cover the cost and that I had to pay for it out of pocket. I would have loved to have kept it longer for when I started physical therapy …
Graymont Medical was quite prompt in providing the CPM machine, one day after my knee replacement surgery. A few times I called them, they also answered quickly and the representative was very courteous. I’m happy that my surgeon recommended them.
Rotator cuff surgery is not a pleasant way to spend a few weeks :-). That being said, Graymont medical made the recovery so much better than it could’ve been. The ice machine did wonders and helping my shoulder to recover quickly, and much less painfully then I heard.
Received my DVT machine the very next day after the call. The representative Brandon called to let me know he was on his way and called when he got here. Very professional. Love the company.
This company is the best. The representative who delivered and picked up the ice machine was wonderful. The ice machine itself worked great and I ended up with no swelling and am confident it had a lot to do with the machine. I highly recommend.
Great Experience! The people a Graymont were Awesome!!! My technician who brought my equipment explained how to use thoroughly and were very friendly and kind. Very Thankful for the positive experience!
Had shoulder surgery and use of an ice and compression machine was highly recommended for pain and swelling control. Wonderful service from Greymont in scheduling, delivery, pick up and explaining how to use the Game Ready ice machine. My …
Im very satisfied with the equipment,it’s very helpful and the representative was very polite and respectful,I would recommend this company
Great customer service!!! I needed a hand brace, they sent it out quick. Instructions came with it, nice packaging. Plus they followed up as to how I’m doing. They know their business, and are customer service oriented!
Representatives on the phone were very professional and the delivery person was also professional, knowledgeable, and very kind
I had shoulder surgery and needed to use an ice machine for swelling and pain. The rep explained how the machine worked and answered my questions. The unit was delivered to me before my surgery and i had for the time needed for the swelling …
The staff are great and rep that dropped off the machine was really thorough and answered all my questions. I highly recommend the machine too. It made a huge difference with my recovery.
The service and the machine were great. Used it on my shoulder starting right after surgery and it did keep the swelling down. Used it 5 times a day for 30 minutes each for a week as my doctor recommended and it felt wonderful. I only had to take pain pills for 2 days. Very pleased.
The people at Graymont Medical were very professional and very helpful I couldn’t ask for nothing more thank uou Graymont for everything
The representative who came to assist me was very professional, knowledgeable of her job, purposeful and her relay of what was expected by the client to do to recover was well received. In experiences with other companies attempting to do …
Great reps for this company. The equipment wasn’t the greatest for me only because I couldn’t take my sling off. It’s state of the art and I recommend it to everyone. The support I received from this company and their reps made my experience much easier.
We are self-pay customers. We were thankful for the services pertaining to the rental of the CPM machine, including delivery and pickup, as well as instructions on operation. When it came to the sale of a post-op brace, we originally posted …
They delivered ice machine and knee cpm machine week before my knee surgery. The trainer who delivered it was so knowledgeable. He walked me through how to use it and how to benefit it. It was an smooth and seamless transaction with this company. Highly recommend to others
Very understanding machine. Personal was surely was understanding that how machine works and that I was comfortable in using such item. Great product
Products are literally just what the doctor orders. Representatives are knowledge and courteous. Trust factor the highest.
The people I interacted with were friendly, responsive and helpful. The knee scooter was a wonderful option, better than crutches.
The representative that came to deliver our ice machine was extremely thorough we knew exactly what needed to be done by the time he left. It was extremely beneficial to have it delivered and picked up so we didn’t have to deal with going to the store. Everyone was extremely helpful
I found the staff to be incredibly professional, friendly, and helpful. My doctor ordered some supplies pre-surgery and they arranged to come to my house to fit my sling and provided superb service. Thank you to their crew
Very kind and thorough. My tech made sure that I felt comfortable and was super approachable. I walked in thinking it would just be a basic fitting, but I was pleasantly surprised with how wonderful she made it! Exceeded my expectations!
Very patient and helpful answering questions and arrived on time everytime something needed adjustments. friendly, and genuine concern for my surgery and recovery. Jake and Alexa were absolutely integral parts of my healing journey. 10 out of 10.
Great company to deal with. Had issues with others with trying to have insurance cover the equipment. Graymont went about and beyond so my experience was completely different from the other two companies that initially were referred by my …
My doctor suggested I rent a Graymont ice machine after my recent rotator cuff surgery and what a great suggestion that was! I was able to stop taking pain medication on day three of my recovery because the consistent use of the ice …
The people I dealt with (Beth in Chicago) was very informative and helpful. She made it easy to know what to expect with using the CPM. Jeremiah (the local technician) was outstanding! He explained how to use my machine, had me try it out …
These folks are wonderful! Highly recommend using them for all your medical equipment needs. The knee cart that I had while recovering from surgery, was perfect and the ability for drop off and pick up by a wonderful rep, was great as well. Bravo!!
I rented a knee scooter from Graymont Medical after foot surgery and the whole process was very smooth!
I rented an ice machine from Graymont Medical to use after my recent hip surgery. What a good decision that was! Not only was it an amazing machine but they deliver the machine right to your house and pick it up when you are done! When they …
People are so very nice. Drop off and pick up of equipment was great. On time and explained everything very well.
The technician was very helpful and kind, and the brace seems of good quality, but it comes loose all the time and I have to constantly adjust it.
The visit and interaction with the representative and the quality of the equipment are fantastic. This is the best brace I’ve received in over 40 years of different surgeries. If needed, I will ask if I can use this company for any future equipment. Bravo.
Very helpful and friendly staff. Dante made sure to demonstrate how to use everything and was very friendly doing so.
I was afforded the chance to rent the CPM machine for additional physical therapy of my knee. Both reps were very accommodating and kind in delivering and picking up the machine. The rep who delivered made sure I was knowledgeable and …
I had shoulder surgery and with use of the ice machine. And the service and advice was very pleased with everything.
They came out a week before my surgery did not charge me or my insurance until the day of surgery. The representative was very knowledgeable very courteous made sure I knew how to operate the equipment answered all my questions. They called …
I have a cervical neck brace from Graymont Medical. I like this device. The representative who helped fit me was professional, kind and patient.
The representative Brian Kretschmer was a great representative and very knowledgeable on the equipment. He made everything clear and took his time explaining.
Received products from Graymont Medical twice now and they are great! Very easy to work with and the guy that delivers for them is the man! Such a nice and pleasant guy!
Graymont made urgent accommodations for my crutches to be able to use at my job. The tech went over and above, he adjusted them, showed how to properly use them for my injury, and even showed me a lumbar support brace, that, I didn’t even think of to ask my Orthopedic Dr for!!
The overall experience was great however when I woke up the sling on after surgery I found that there were many adjustments still needed. I had to return to office for needed adjustments because the sling was so unbearable.
Graymont is a great medical supply company. The employees I have worked with are very knowledgeable. I’ve used them on 2 different occasions and would highly recommend them for all your medical needs.
My representative when I received my scooter and when I returned it was excellent! Both reps were courteous, patient, friendly and knowledgeable…Thank you for your service!
I love that the machine allows you to ice the entire area of the leg and has the different levels of compression. The representative Jake is always so helpful with any questions and makes sure you understand how to use the equipment.
My surgeon ordered this sling for me before my surgery. It’s very comfortable, and supportive. Graymont called me prior to my appointment which ensures my personal security. Everything was great.
The staff I worked and spoke with were very helpful and kind. The entire experience was well worth trying the machine after my surgery and I definitely believe using the machine starting right after surgery contributed to the ease of …
Great experience with the service! Representative Brad is nice and professional! He is flexible in patient and family needs and well openly communicate , deliver on time on a snow storm day! Wish him and company luck and success in new year!
Everyone was so nice n helpful. My experience was wonderful. The knee scooter was a life saver. If I ever have foot surgery again I will definitely rent the knee scooter 🛴. Love it. My foot healed perfect cus I didn’t put any weight on it for 8 weeks.❤️ …
I had shoulder repair surgery and had to rent the CPM chair & ice machine. The ice machine is a must-have for surgical recovery, no messing with ice packs & you can sleep with it on. Using their equipment made the whole process much less …
Our representative, Juan, clearly explained how to put the shoulder ice game ready equipment on and how to use the machine. He took the time to explain it twice. The company and the most valuable machine were without a doubt a much needed. Thank you for your patience and follow through.
I had a complete shoulder replacement 16 days ago and used the Graymont Ice machine. It was amazing and easy to you especially since the machine was delivered to my home and personally instructed how to use it. I believe icing after a …
I recently had a surgical repair of my Achilles tendon and was prescribed a knee scooter by my physician. My surgery was on a Friday but I was contacted later that same day and arrangements were made to deliver the knee scooter on Monday; …