At Great Lakes Eye Care our mission is to preserve and restore eye care in our community and around the world. See more
Read More| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
2848 Niles Rd, Saint Joseph, MI 49085
Best eye doctors around. Sometimes there’s a wait but it is well worth it.
FANTASTIC, couldn’t be more pleased with Dr Nicholson, a caring and gifted surgeon who fixed a macular hole in my left eye. The staff and scheduling was great.
Very professional, very careful, very caring, excellent
Dr. Tolsma is thorough and listens to my concerns.
Always a very good, efficient experience. Pre-exam with Manual and Keisha was done well and professionally. They answered a couple of questions for me. Dr. Tolsma is always personable and professional as was his assistant John.
Excellent full-service ophthalmology practice!
My wife had an appointment this morning. She got in right away, the technician was very pleasant and efficient, the time Dr. Tolsma took with her was wonderful. He explained everything completely, was very kind and friendly.
Always receive great care from Dr. McKey. Seems to do a thorough exam. Listens and communicates well. Cares about his patient (me).
Very friendly and efficient! Definitely would recommend!
Dr. Cooke and the staff is so professional with a great bedside manner. The visits are always a great experience.
Everyone was nice and professional!
Thorough and excellent
A+ from me. Professional, easy to talk with, knowledgeable–and could answer some questions no one else had. Felt cared for, cared about, and that I was not just in good hands, but that she was ethical and dedicated to her job. . Jill Culby
Great doctor.
I have alot of respect for Dr. Pletcher. He has kept me seeing well for a number of years.
Dr Van Elk and his staff answered all my questions and concerns in a manner I could understand. My entire visit was top notch
Everything was on time and
Very through.
All of the staff was great. Dr. Enzor was amazing and explained everything so well. Monica was kind and Lakesha was happy and upbeat. If I missed anyone, sorry. But all of the staff was great.
Wonderful!!!!!!!
Good people
Great people, long wait
The are soooooo slow
Everyone is very polite.
Excellent!
Worse place around go bother going here. It takes 45 minutes just to get to the back from scheduled time..will not be going back.
Quick and easy
Very helpful and kind. Professional service. Thank you all for saving my vision.
Very thorough
I need a referral from my doctor to be seen when my insurance covers costs at this place? Eye exam and glasses.
Great staff that care about you as a person and try to help others around the world through donating time and money to correct vision in 3rd world countries.
Everyone was very kind!
Excellent. On time!
Extraordinarily long wait times. Quite a bit longer than they show on screen. We were here nearly three hours.
Professional, friendly, knowledgeable.
Very busy place, huge waiting area, TVs, friendly staff
Efficient and knowledgeable staff!
Very nice and friendly place.
VERY Deceitful, ask for your insurance information then proceed to bill you for your eye exam because they don’t accept Vision Care insurance and your health insurance won’t pay for your eye exam or prescription glasses. Avoid if getting …
Very caring and kind staff!!
Everyone is so very nice.
It’s like flea market of doctors like an assembly line one day I waited two and a half hours and I had to leave I had other appointments they so we’re just now getting to you I should buy I rescheduled they didn’t answer my questions clearly they would not give me a firm answer about what’s matter with my eye
Had two of my children with eye issues go here and I thought they were great. Would not reccomend for someone without eye problems though there are cheaper and quicker places to go get an exam if you don’t need the extra care.
Amazing service. My appointment was at 8:30, was back in the eye testing room at 8:36. All the staff was super helpful and knowledgeable. 5 stars.
Very comfortable appointment.
Would not send anyone there!!! My father is blind in a eye because of them. They kept telling us had to operate on it and now he’s blind. Have a friend that they messed with for so long that she’s blind in both eyes!! They sent us to …
Dr. didn’t listen to my concerns, sent me home dizzy and said just pull over if it happens again. I would not recommend going here.
Excellent professional and friendly treatment.
Excellent place to to have your eyes cared for
The tech was very attentive and friendly!
After the worst exp of my daddys life a few years ago when a former “doc” caused him to be blind in his eye, I convinced him to go back today to have a conjunctival cyst looked it. They were booked til Sept but Sandy got us in and Dr Brown …
No Star for this Eye Care, Absolutely. This Review is from a Honest patient who just want to get rid of an Eye issue called Reccurent Corneal Erosion. I got Cheated literally everytime i visited. …
I think this is an excellent facility to go to if you have actual eye disease. If you are just going in for an eye exam and glasses, Wal-Mart or Lens Crafter would be just fine. I take a medication that could affect my vision, so I am …
Original service was okay. Today, I called for my son’s glasses to get fixed and they told me to come in. I get here and they aren’t even open on Friday’s. The hours on Google are NOT ACCURATE at all. These are the right hours. I drove 45 minutes with my kids for nothing.
Thorough. Always feel my concerns are listened to and answered.
He is friendly and professional, easy to talk to.
Would leave 0 stars if i could. So panic-stricken about a certain outbreak, they will not honor appointments that were confirmed just the day before. Seemingly they will also call the police to come and oversee your exit if you so much as …
Doctor McKee is a great Doctor, listens and explains everything
Would I recommend this place if you had a serious optical issue? Yes.
Is the staff knowledgeable and courteous? Yes.
Would I recommend this place for a routine eye exam? Absolutely not. …
I have been a patient here since I was very little. (I am now 20 years old) Never once have I had a bad experience. The wait is definitely a wait. But they always do what ever they can to help me. They are kind and patient with you, so be patient with them. Their all about you and helping you. No complaints from me or my family.
Plan to spend at least half your day moving from waiting room to waiting room. If you’re appointment is at 10:30, don’t plan on being seen until 12:30 at the earliest. Is scheduling really so difficult?
My 92 year old father needed new glasses after his successful cataract surgeries. The young man who assisted us was very helpful, with his knowledgeable insights and friendly suggestions. Our experience was definitely 5 star!
Great Lakes Eye Care is wonderful! When I go here, I see Doctor Marohn. Wonderful doctor who corrected my prescription by figuring out my astigmatism was higher rather than the power for my glasses. He also allowed me to test many different …
Absolutely horrible and an extreme lack of urgency. I’ve been waiting almost two years for a procedure to help heal my CSR… I have been there many times for scans and testing. All that they do, is tell me that they need to schedule a …
I would never recommend this place! I was referred to Great Lakes by my ophthalmologist mid July. She wanted me to see a retinal specialist. My chart was marked urgent. I was told I would be contacted by Great Lakes. After a couple of …
I was referred there from my Family Doctor. I received a voicemail shortly after from someone who sounded nice, wanting to schedule. I called them back, about an hour later. The lady on the phone had such a rude tone, like I was bothering …
Horrendous experience with harassments for payment when the visits were made by my employer for a workplace accident. It was all workers comp and they cannot seem to figure that out. Many phone calls, I was told it was resolved and then I got a big bill 3 months after. Great doctors, not worth it. There are good doctors elsewhere.
Doctor was very caring and thorough as was the technician.
The Dr was great but the assistant lady was not nice to my son. She made him cry and did not do what the first lady did. I believe she was to rough to him. He’s not even 2 years old yet.
Doc Cooke always seeking the best solution for eye care!
Everything about this place is unprofessional. The front desk people are largely uninformed. I have had a bad experience every time I’ve been there, culminating with me showing up for an outpatient surgery only to discover that my …
Pleasant, polite, friendly and competent. Excellent experience!
Very professional and friendly.
Short wait between techs and Dr
These have to be the most incompetent people I have ever met. Their billing system is archaic causing them to continue to charge for a bill that has been paid off. It took 3 weeks and 2 requests to receive paperwork. I would not trust them with my seeing eye dog.
Best eye care in the area. Real sense of caring from all workers
Very good, friendly staff Dr McKey is great.
I was given a referral to this office because I’ve been having severe problems with my vision. They called me to set me up for an appointment, January 4th at 1pm. I arrived a few minutes early with paperwork, insurance cards and ID in …
1:00 Appointment, in at 12:40, out at 1:23. How prompt is that. Kudos.
Dr. Van Elk is very personable, explains his findings in detail, great Dr.!
Excellent from techs to Dr.Cooke
as well as check ins to check outs!
I requested an appointment on there website just to talk to a rude person on the phone more concerned about my insurance than an eye exam. Hey, plenty of other eye doctors who would love my business.
I felt very comfortable with him, friendly and explained things very well
Always friendly, knowalagble,willing to listen to whet you have to say.
Caring and well informed specialist. Always concerned for any of my concerns, discomfort, and my progress in better vision.
i HAD AN 9:45 AM APPOINTMENT, AND I HAD LITTLE WAITING TIME. I WAS CALLED FOR DIFFERENT TESTS AND WAS POLITELY MOVED FROM ONE ROOM TO ANOTHER. MARY ANN GIFFORD
He is great. Always greets me kindly and takes the time to clearly explain everything to me.
Dr. Marohn was very professional and helpful during my annual eye exam.
The doctor listened and explained everything clearly. He was very professional and showed he cared about my concerns.
The most well run, efficient, time sensitive and friendly medical center I’ve ever attended.
I’m very happy with the care I am receiving from Dr. So. I recommend him for Retina treatments.
Very smooth follow up visit/ All questions answered. No wait. Staff all professional and friendly. Highly recommend.
Dr McKey is a very kind and knowledgeable doctor.. he’s always very professional and listens to make sure he understands whatever the problem is.
Very unprofessional! Once you check in, you sit in a waiting room for 1/2 hour. Then you’re taken back for an exam by an unidentified person. Then taken out to another waiting room for another 30 minutes. Then called in for another test …
Everybody is very friendly and caring. I feel like I am getting the best care.
He was fantastic!! Very personable, knowledgeable, and detailed! I felt very comfortable and was impressed at his level of expertise!!
I see Dr. Nicholson for macular degeneration treatment every four – five weeks. I am treated professionally by all staff.
Dr. Marohn and the staff at Great Lakes Eye Care continue to provide excellent eye care in a friendly, professional and caring manner.
I just switched to Dr. Marohn because he does take time to explain what’s going on. Very caring, pleasant person. I’m glad I changed!
Had a great visit yesterday with Dr. So. He always does a great job and is interesting to talk to.
Awesome experience. From the front door to the exit. Dr. Ron m was the best. Blessings on all
Great experience. Friendly and helpful personnel. New ideas for diagnosing my eye issues
I appreciate that Dr. Brown and his staff are polite, pleasant, and professional. Thanks for the great care!
It is now closing time and My Dad is still sitting back there WAITING to get his eyes checked.. they took him back, did a couple of things, took him to another room turned the lights off Had him read the letters, Then Dialated his eyes Then …
Dr. Pletcher came in with a smile and introduced himself to me and to my husband. He went over all the tests done and checked my eyes , explained the procedure for cataracts and recovery and asked for questions.
I always receive excellent care from Dr. Marohn. Patient waits consistently seem to be excessive.
My husband’s appointment was at 7:30am. We arrived early and was taken to our first room on time. Was then taken to a second waiting room and told someone would help us shortly. 20 minutes later someone came and got him to take pictures of …
Fantastic, doctor brown is a wonderful provider. He takes the time to explain everything connected to eye surgery . I highly recommend him
Very professional, courteous and friendly establishment, from the check-in staff to the clinical assistants, doctors, and check-out staff … amazing and wonderful! Doctor Pletcher is especially great!
Very professional at all times. Very considerate as I have great difficulty with anyone near my eyes.
Very patient with me.
Dr. Nicholson has provided expert skilled care for my eye issues. I would highly recommend him to anyone dealing with AMD.
Dr Rikki Ensor is a new addition to Great Lakes Eye Care. She has had an additional one year academic training solely for glaucoma. I am grateful to be one of her new patients. Her academic knowledge and training has already benefited me.
Professional Staff from checking to performing initial procedures. Dr. McKey has a great ability to communicate with his patients and provide outstanding eye care.
1-17-2023 I had surgery for cataract and the nurses were very professional and knew there jobs to make thier patiences very comfortable and remove any fears for the surgery wish more nurses were like them my hat is off for all the wonderful people that work there you earned my respect.
Long wait to see the doctor. The most pleasant experience was with the person who checked me out and scheduled my next appointment. The techs were very professional.
Dr. Tolsma is cheerful and thorough. He explains his procedures clearly and answers questions. The other staff at the office is equally pleasant, and appears competent. I respect and would recommend Dr. Tolsma.
I’ve gone to Dr.Brown for many years now. I trust everything he tells me. He is fabulous. My kids saw other doctors in this group and they are wonderful also. I personally would not go to anyone else until I have to because of his …
I have been a patient of Dr. Nicholson’s for 4+ years and although he has a huge patient load, he has been conscientious and forthright with me whenever I see him. I believe him to be a fine doctor.
Dr. McKey is personable, professional, detailed, thorough, knowledgeable, a great communicator, adept at working with his technical support team, and passionate about providing high quality eye care.
Dr McKey is fantastic. He is thorough, patient and explains his assessment in a very understandable way. I have great confidence in him – very professional and very personable. Sid Mohn
Dr VanElk provides excellent eye care service. He listens, explains procedures, and is knowledgeable about up-to-date practices. He is personable and takes time to answer questions.
I always enjoy my visit to Northwest Eyecare. Dr. Ben Nicholson is always friendly and helpful. I had a difficult appointment with a laser treatment but, as always, he made it as comfortable as possible. He almost started on the wrong eye but was quickly corrected by Rachel.
I love this place and the Doctors because they have a variety of Specialists por all the needs of the eyr. It is true that you have, sometimes, to wait a long time to be seen, but it is because the Doctors there, really take the time to …
I only had to wait 5-10 min from my appointment time. Dr. Marohn was very thorough and pleasant to work with. His assistant was also very thorough and nice. I highly recommend this office.
Disappointed! Today is the second day that I was scheduled to have my first follow up with Dr. Pletcher. Last week, I arrived a few minutes prior to my appointment. Was called back within a reasonable timeframe and then I waited, and …
I have no quarrel with the doctors with whom I’ve interacted. I do think that overbooking is the root cause of having to spend way to much time waiting in reception, exam rooms for technicians or the doctor, and other ancillary waiting …
I always come away from my visits with Dr. Pletcher feeling like he truly cares and that I am not just a number. He is warm, personable and in my opinion very competent. My experiences under his care,
including cataract surgery have all been very positive.
The doctors seem okay and most of the staff is friendly. The wait to see the doctor is horrible, they say to plan on spending several hours there. I was just going for a recheck for a procedure I had a few weeks ago and I thought it would …
Dr. Cooke and his team are top notch. It is hard to believe we have this quality of eye care in our little area! Dr. Brown is so kind and explains everything. I am very protective of my eyes and do not like anyone touching or being near …
Dr. Cook was wonderful. He spent time examining my 90 year old mother and explaining his findings to both her and to me. For the elderly who are cognizant, it is critically important that a physician speak directly to the patient rather …
Dr. Van Elk is one of the most compassionate and careful doctors I know. I appreciate his very human approach. One never feels rushed in his presence. He cares about people. I think scheduling is the biggest problem because wait times are long. But that isn’t his fault! My rating of five stars is for him.
The estimated visit time was accurate and even a little more than I actually had to wait, which was nice. Dr. Marohn is always attentive, friendly, and helpful. He took the extra time to recheck my numbers when my vision was showing …
My mother and I had a wonderful experience at Great Lake Eye Care! Dr.Cooke and his staff was very friendly professional and courteous. Dr.Cooke performed eye surgery (removed cataract) on my mother right eye and the surgery was a success!! …
I like Dr. So
He takes time to listen to my concerns and uses that to help him better understand me as a patient. He has a calming way about him that relaxes me as I deal …
Since my husband and I were injured in a horrific car accident three years ago and are unable to wear masks, I was refused entrance to every eye specialist I tried to get into for the next two years– until I found Great Lakes Eye Care. …