Great Lakes Medical Laboratories

Great Lakes Medical Laboratory, Inc.

GLML in Farmington Hills MI has a mobile Phlebotomy team and laboratory services that give physicians the best tools to monitor and provide quality … See more

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Great Lakes Medical Laboratories Reviews ( 106 )

  1. Friendly place and the receptionist is extremely helpful. Guide me through everything and help me take pictures which are mandatory for a trip to China.

  2. Rip off place. They prey on travelers who need test and rip them off. Plus not accepting insurance. They say do not need appointment, but it is a lie.

  3. So horrible! Gave them my daughters bloodwork order and the never sent it out or even had it done! They said they didn’t write her name or bday on the tube so they couldn’t test it. Did not bother to call or let me know. It was very traumatic for my 3 year old and now she has to do it again.

  4. My husband needed his lab results done in order to have surgery and I was told that his results was unable to be found? Really that is it, that is all you can tell me your a lab and you lose results? They deserve no stars at all.

  5. Terrible customer service. I booked a test with them but had to cancel due to a change of plan. I still haven’t received my refund and it’s been over 5 weeks. Takes them about a week to reply to any of your email.

  6. second time using this service for COVID testing and delay in delivering results both times. NO one answers the extended service line

  7. covid test was done on 9-14-20
    it came out positive they never called to let us know on 9-22-20 when school required the prof they said it was a mistake you are positive . …

  8. License plate DD 87343, 10/15/2021 headed southbound on US 23, your driver cut me off and then had the great idea to flip me off when I passed him. Swell look for the company.

  9. Said tests would be for 💯 certain by morning – not here nobody picks up –

    Will be having attorneys respond abd looking into class action m. Please refund money ASAP …

  10. I was running late for my international travel and was getting worried if I would receive my COVID test results in time but Great Lakes Medical Laboratory Inc. stepped up to the plate and got the job done, very satisfied with their performance and would absolutely use them again for sure. Thank you.

  11. I think it would be impossible to find a more expedient, friendly, patient-oriented medical service in all of Michigan. The team at Great Lakes Medical Labs takes everything you would want from a business – customer care, promptness, …

  12. This place was great and really helped us out of a bind. One of our samples taken in Grand Rapids by another organization arrived to GLML with the vial broken. GLML didn’t cause the issue, but they owned the problem and helped us find a …

  13. I chose this lab because it was a convenient location. Staff was wonderful. I made sure to ask if the results would be on the app My Chart. I was told yes. 11 days later the app My Chart was updated with only a verification that I indeed …

  14. I have patients in facilities and in their homes waiting MONTHS to get any type of service. The managers do NOT call back, and they hang up if they cannot find another reason to why their patient care has faltered. Unacceptable.

  15. Most unprofessional, unethical lab ever!! Never replied back. False reports made countless people’s huge loss in money, time, and mentality. Definitely avoid this place for international travel!!!! Worst experience ever!!!!

  16. We are 4 people travelling to Bangladesh. Tests needs to be done within 3 days. I spoke with 3 different associate just to confirm whether they do covid tests for international travel. They confirmed that they do the tests. I asked what …

  17. Was calling to get covid results. The person who pick up the phone on Sunday didn’t seem to understand English. he kept repeating that he has a lot of other callers and if I can call back in 1 hour that will help a lot. 🤷🏻‍♀️ he also never asked for my name, but says the result should be sent to my email in an hour. …

  18. No email about results, have to keep calling. Boyfriend still waiting for his results 3 days later, was told by multiple people he’d receive a phone call back (did not) and results are still not back. Nobody knows what’s going on here.

  19. I tested for covid, and got my results the same day. I am very happy with the professionalism that this lab showed and I recommend it to anyone who wants to get fast and good results

  20. Have been tested here multiple times and my experiences here have been nothing but great. Fast service, testers who don’t destroy your nose, and great turnaround time.

  21. I went to Birmingham medical group to get a covid spit test with results in 24 hours max. It was sent here. I called BMG n/a then called GLML abt 25 hours after test done and talked to Michelle. She said they were working on it then and my …

  22. I needed a covid test quickly as I neglected to get tested earlier, yet glml was quick to help me out. My test results came quickly and conveniently through my email. I will definitely come again for any covid tests in the future.

  23. My daughter and I had a Covid test at Plymouth Urgent Care and they ordered a completely different test. After days of trying to get results, Linda was the only person that figured out what went wrong. She is so very kind and compassionate …

  24. I got a COVID test done last Thursday and i was supposed to get my results on Friday (24 hours). Its Monday today and still no results and i call their phone number and its not working. I understand that all testing labs are busy with the …

  25. I finally got my results 30 hours after being swabbed on Jan 1st. They were done 9 hours after being tested but no one sent them to me. I went to the lab around 5 p.m. Jan 2nd to ask about them (no one answers the phone) and the …

  26. Very professional and friendly! Due to new requirements for international travelers to China, COVID testing was completed in the lab. The lab is well arranged, and the team even worked until midnight on Christmas Eve to ensure that every …

  27. Very pleasant experience after clearing up a misfortunate communication error between urgi care and the lab..initially i was very upset with the process of not receiving my correct lab results in a timely fashion. This lab investigated the …

  28. Shreen took my COVID-19 test the other day, she was so sweet careful and very professional! She was also very kind to a family that did not speak English very well and helped with translating, which was very nice and respectful most people …

  29. Needed a last minute COVID test for travel and was able to come in and get my results the next morning! Staff is very friendly and getting test results back was a very seamless process! I’ll be using Great Lakes whenever I need a COVID test in the future.

  30. My son got his second Covid PCR test here, and they sent us the results 2 hours earlier before the flight departure. But the result was positive. He did two times PCR tests before at other labs and both were negative. We retest after the …

  31. The pharmacy contacted me first to be sure I received my test results, which I had not. Then like 15-minutes later I got a text message from the lab about my results.

  32. I love the team they go out their way to make sure you get the best treatment. Thumbs up Dr’s. and Nurses. The whole Staff. Foot Specialist and their staff is awesome also.

  33. So I go in for a covid test was told by the doctor would also get an inhaler never got a doctor’s note did my test and then says it’s negative when I don’t understand how that happens when everybody around you in the same household is sick as well and my boyfriend tested positive for covid-19 the day before by

  34. Very convenient location at Temple Israel. Was about to get tested after 6pm with no wait, and had my results back by 9am the next day. Would recommend to others.

  35. I was provided with quick, encrypted covid results. Although the criteria I was told to use did not work, when I emailed them back they provided me with a second option to access my results. Great job and thank you

  36. Great service. I was in quickly and seen in a reasonable amount of time. The doctor even did a follow up call on Christmas Day. That tells you right there the quality of the people I worked with.

  37. Absolutely terrible testing procedure. The lady doing the test was inserting the testing swab was terrible. Unnecessarily jamming the swab into my sinus cavity. We have been required Covid-19 testing for the better part of 2 years, and …

  38. The team they had there was very nice! They had me in and out in 20 min,very efficient I was really happy with the care I got, Doctor took time to explain to me my condition. Give them a 5 star review. Thank you.

  39. This was my 4th time going to get a Covid test done. I would recommend this place. They are quick! I was in and out in less than 15 Minutes. It was hard to understand the person you call to make the appointment. But the people at the office are nice and friendly And helpful. And the office is clean.

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