Credit unions are not-for-profit, member owned financial cooperatives whose philosophy is, “Not for profit, but for service.” Every member is an … See more
I had the worst customer service I have ever had my teller was miranda downs and bc of her I will never deal with them again. I will take my money somewhere else.
These locations do not communicate at all. I have over payed $2000 this year because i make my payment in wichita then joplin location turns around and say no payment recieved. Worst locations ever.
Courtney was the most helpful and polite person that i could have ever delt with. Every single person in the branch and bank in total is amazing and I really enjoy banking with Great Plains FCU. Keep up the good work.
I’ve been a member for years. Great Plains Is A Awesome Bank. Nice Polite Service. Credit Unions Are The Only Way To Go. Thank You Great Plains. If You Had More Stars I’d Give Them To You.
I have had an account with them for a couple of years now and have watched the customer service deteriorate. I went in there recently with basic inquiries and was treated as though I was a nuisance & was given a very generalized & unhelpful …
Called to refinance 2 cars with almost $50,000 in loans but couldn’t even get a call back. First time I was given a voicemail to a lender and when I called back about an hour or so later, I was told she left early and “apparently no one …
I’ve been a credit union member in NM for many years. Love credit unions! Walked into Great Plains last week to move my account here. There was one customer, and two tellers. One teller was waiting on the customer, the other was just …
Long story short, I lost my debit card and it took over 3 months to receive a new one because they had to change my address to my new one first (which is fine) but had to do it via mail instead of just changing it over the phone. They then: …
Well I always roll my change and take it in to turn in cash, 4 rolls quarters, 4 rolls dimes, 4 rolls nickels . Where I went to school that’s adds up to 68 dollars, only got 58 , guess they needed 10 bucks pretty bad cause when went back to drive up window to complain I was told I had mistaking what I had . I’ll never go there again
have been a member for 4 yrs. never overdrawn my accounts have my business account with them and when I ask for a loan for a new auto to keep my business moving keep getting told i need to do certain things to get a loan then i make sure …
Bought wall anchors
The staff is informative and friendly
It was nice when they kept their employees and he employees knew you. After Miranda left out went all down hill
I’ve used this Credit Union for almost 30 years, and I’ve always have great service
I had the worst customer service I have ever had my teller was miranda downs and bc of her I will never deal with them again. I will take my money somewhere else.
Great people polite and respectful
Wife and myself members over 35 years always been fair and friendly. Interest on CD and savings accounts could be a little better
These locations do not communicate at all. I have over payed $2000 this year because i make my payment in wichita then joplin location turns around and say no payment recieved. Worst locations ever.
Courtney was the most helpful and polite person that i could have ever delt with. Every single person in the branch and bank in total is amazing and I really enjoy banking with Great Plains FCU. Keep up the good work.
I’ve been a member for years. Great Plains Is A Awesome Bank. Nice Polite Service. Credit Unions Are The Only Way To Go. Thank You Great Plains. If You Had More Stars I’d Give Them To You.
I have had an account with them for a couple of years now and have watched the customer service deteriorate. I went in there recently with basic inquiries and was treated as though I was a nuisance & was given a very generalized & unhelpful …
Called to refinance 2 cars with almost $50,000 in loans but couldn’t even get a call back. First time I was given a voicemail to a lender and when I called back about an hour or so later, I was told she left early and “apparently no one …
I’ve been a credit union member in NM for many years. Love credit unions! Walked into Great Plains last week to move my account here. There was one customer, and two tellers. One teller was waiting on the customer, the other was just …
Long story short, I lost my debit card and it took over 3 months to receive a new one because they had to change my address to my new one first (which is fine) but had to do it via mail instead of just changing it over the phone. They then: …
Well I always roll my change and take it in to turn in cash, 4 rolls quarters, 4 rolls dimes, 4 rolls nickels . Where I went to school that’s adds up to 68 dollars, only got 58 , guess they needed 10 bucks pretty bad cause when went back to drive up window to complain I was told I had mistaking what I had . I’ll never go there again
have been a member for 4 yrs. never overdrawn my accounts have my business account with them and when I ask for a loan for a new auto to keep my business moving keep getting told i need to do certain things to get a loan then i make sure …