Founded in 1972, Greater Baden Medical Services is a federally qualified health center that serves the residents of Prince George, Charles and St. Mary counties in Maryland.
| Friday | 8AM to 4PM |
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 6PM |
7450 Albert Rd, Brandywine, MD 20613
(Translated by Google) I do not recommend Greater Baden, they are lousy, starting with the receptionists, even the doctor does not know anything !!!! …
(Translated by Google) They are terrible at treating children, the receptionists and those who answer calls are the worst. I do not recommend this place …
Stay clear of this place. The management has no clue how to run a business. I’ve been seen here for years and it’s never changed. Only reason, the counselor I see handles my schedule personally. So I don’t have to deal with calling in …
I got charged a co-pay for preventative care. I have contacted and left messages for billing and as of right now, am on the phone and 182 in line. 182 in line!! I will never come back here. On top of that, I scheduled a well-woman exam with …
First time this location just recently switch to this doctors I see doctor at Bryan’s rd location way better customer service. I brought my son to this Brandywine location for blood work . My son is 18 years old he had Autism and ADHD we …
This place is horrible
WORST
Very long wait times
No ONE EVER ANSWERS THE PHONE… ever!!!!
Great
THE ABSOLUTE WORST OFFICE! IF I CAN GIVE 0 STARS I WOULD
When you try to make an appointment they send you straight to voicemail every time!
When trying to reach someone it is the worst service ever!! Then when I did reach someone it a new system and its a headache! I am fed up!!😞 …
They had me waiting an hour when I was the only person there…..I even showed up early.
If I could give them zero stars I would. This place is horrible, staff is rude. Long wait for no reason at all.
Stay away from this place. Bad service and Bad management team. Ppl there don’t care, & they have crazy staff turnover. They let all the good ppl go.
The worst doctors here. I will never be back they easily take your money and dont know anything about being a doctor.
Staff is always friendly and doctors will listen to your concerns and answer your questions. Just speak up!
Dr. V the pediatrician there is the best Dr. My sons have had. Unfortunately the call waiting takes forever.
Horrible experience I get a phone call telling me I have HIV I go in and take more blood work they then tell me they have no infectious disease doctor I have to find one and my labs will be back in two weeks I find a doctor go to my appointment three weeks later lab work still isn’t back and I’ve felt like garbage they don’t care
They hung up on me twice and when I finally got my appointment set and and went they called me fat back and coughed on my face
I went to the Brandywine location for dental service scared because I see some bad reviews but I got nothing but great service front desk and the nurse were so nice made me feel really welcomed and Dr Park answered all my questions.
They are awesome.. thank you ALL
I had a appointment today I sat there for more then one hour they had forgotten that I was there for my appointment and then when they called me back they asked me why was I there how do you not know why I was there if you guys called me to …
I went to an app an the lady who was on front desk it was unprofecional an having actitud. If they dont want to work as front desk quit your damm job an find another one.. beaides she dont have any manners for the ppl. Honestly people like her its unaseptable.. working on a clinic
This is a great place for children. not for adults. it takes you at least 1.5 hours to be seen. I made 2 appointments on several occasions and never got seen ON TIME! i truly hate this place! Strong word, i know.
Always a long wait my appointment was at 12:30 didn’t get seen till 3:00 and doctors never checks there messages
the service sucks , and customer service is rude and disrespectful. i would not recommend coming here . i wish i had a different provider because they are rude and don’t care for the patients
My son has been going here for 3+ years at the Brandywine & Capital Heights location. The front office staff at Brandywine is RUDE! Non Compassionate staff. Doctors are good but overall the experience is sub-par. Looking for a new pediatrician to care for my baby.
Obviously I have to say something because my wife is too disturbed by what happened today at this place. She showed up early for a prescription appointment and overheard a disrespectful comment about how to stop people from coming early for …
just wow, still waiting after waiting whole 1 hour and half to see the doctor not including the time I showed up early for my appointment time 😵💫 …
Please send me an invoice via USPS mail to my home address, with detailed info with the amount of money that I am being charged. I need to know what services I am being charged for, lab service, etc. I tried several times to reach the BILLING DEPT by phone, to no avail. Thank you.
They have not been rude to me not the brandywine office they just need to check on their patients more often to see how they are doing more
Knowleable and friendly,,.took great care of me…highly recommend….
Thanks to Marjorie’s timely, caring and efficient response to my request for an urgent appointment, I can now breathe easier for the rest of the day. Her diligence allowed her to find a last minute cancellation that I could take. It’s nice …
I had to contact the call center because I was having trouble logging into the patient portal. I spoke with Beulah who I addressed my concerns with and waited for a response from the IT Dept. I never got that call or email but instead I got …
Nurse practitioner,Patrick Glick was great ,but unfortunately trying to make an appointment or get refill on prescriptions is like pulling teeth.When I call to obtain help ,the call center answers after you called about ten times,and don’t …
This place is ridiculous. You have to wait over an hour without anyone informing you of anything that’s going on. I had an appt at 1:30 when apparently it was at 1:15 (I was unaware) and they didnt sign me in until 1:45. At 2:40 I asked …
Kept calling and calling and calling to make an appointment for my son. All calls to the mental health dept goes straight to “Nakita’s” voice mail and she never called us. After about 6 weeks of this I got ahold of the directors email …
The doctors are great and very thorough. The wait time is ridiculous and the rest of the staff act like they don’t want to be there. I’m def looking for another facility
If you just want to be a name and number on a medical file great place to go. They are more about the quantity of patients and not quality for the patients. Been waiting for 2 months and 3 appointments later for test results. Have been given every excuse why the doctor doesn’t have them. Still no results.
Worst medical facility I ever. I have never had a problem w the pediatric doctors, the dentist office and second floor are horrible. The dentist will schedule appts then tell you “I dont have time to do it” after you schedule the appt to do …
Waited over an hour to be seen, only for Dr. Nwodim to totally not listen to what I was saying. I left my visit without what I came in for truly being addressed. I tried to explain how I felt, using Vertigo as an example, not what I thought …
I gave them 5 stars because of the pediatrics department. My kids have been seeing Dr. Sanusi and Amelia for the last 6 1/2 years and they are an awesome team! We also have seen Dr. V and she is great too! There is never a long wait even during a sick visit. They also have evening appointments, which works well with my work schedule!
This is a VERY VERY BAD Place to get health help if you are and adult. I have never seen a place that cannot keep steady doctors on staff. When your care givers leave your company for one reason or another at a high rate turn around, that’s …
I stopped going due to poor customer service and no one answering or returning my call when i was in need of help. This past week I have been calling to schedule my mother since she is experiencing pain. However, everyone tells me someone will call back, yet here we are again. No one has called. Save your time, go somewhere else.
I’m giving this place a star only because of Patrick Glick (and his team) who’s IMO the only provider who seems to show any ethical integrity. Please don’t waste your time coming here unless you don’t have any other options but if you do, …
Where do I even start. Countless of occasions I’ve waited over an hour to be seen just to give blood. One time I waited almost 2 hours to be seen to give blood, just to be told that the lab was closed and they forgot I was there. I’ve also …
I have called 5-6 times to get an appointment for a root canal to be done. No one has answered the phone when i am transferred to the dentist when I call. On the last call I told the lady who answered before transferring me to the dentist …
I had a good experience years ago. I went to the Suitland and Brandywine locations. Primary care doctor left. Switching of primary care doctors I did not like. Staff was very knowledgeable, showed respect, privacy and answered questions. Now ready to use the dental clinic.
Dr. V is an excellent doctor however, Greater Baden is not a good place for healthcare service. I would advise to choose another option.
I am completely out of blood pressure medication. When I realized I was out I immediately called for a refill and was told I needed to come in for an appointment because I hadn’t been seen in over nine months. I made the appointment for 3 …
Phone calls need to be handled better. There is only one number to call and it takes forever for a representative to get to your call. Either it will have you leave a message or save your place in line. But in my case the phone call got …
If you want to go to a dentist in a jail setting this is it by far the the worst place for care starting with the employees who yell at you when step foot in the building I never been in jail but I can assure you this is what is like the …
In person services are amazing but very long hold times for phone support
This office is so unprofessional. Please let this be your last result.
Called as a prospective new dental patient, was told I was #5 in the cue, after holding for about 5 minutes was prompted to leave a message and someone would return my call. I didn’t want to leave a message I wanted to hold, then it hung …
I understand if it’s busy! I really do but I have called early morning for a call back and Never received one back. There are times when I wait in line for a representative and after a little over 12 mins it goes to voicemail. I lose my …
The absolute worst place to go for adult primary care! They are incredibly unorganized and careless. Administration is a JOKE and impossible to get anyone on the phone. I’ve had to call 5 times over 2 weeks just for them to fix a referral …
My baby sister goes here. We have called multiple times trying to make an appointment but no answer. The call did go through once and they said they’d get back to us….. that was about 7 hours ago. We showed up there once after getting no …
I am ALWAYS having to wait for more than a half hour to 45 min before being called to the back. This last visit it took me a hour and asking why it is taking so long before going to a room. I appreciate the attention the patients are …