Outrageous high prices, I own property all over the world and this is the highest water bills I pay, not surprised the town is bankrupt paying these disgusting prices!!!! I’m taking this to the top!
Thieves, purposely send a third party contractor to post a shut off notice when the bill is not even due yet, and charge $15.00 a post on every customer. THIEVES ,THIEVES, THIEVES ALL the WAY.
I would give zero if I could. Seriously rediculous… Worst customer service anywhere. 14 cars in line, clear out to Franklin Street! Absolutely terrible!
Every staff member I spoke with acted as if I was wasting their time. I’ve had to deal with this outfit three times since being forced into employing their services and they treat all issues as not being any of their concern.
I wish they would let me put negative stars. These people are some of the most corrupt of all the utilities. Nothing ever gets done and all they do is keep increasing the cost. THere are sections of the city that there is no water pressure, …
Pay close attention to ur bills!! They will be consistent and then bam!! You get slammed with a high unexplained bill out of nowhere!! And of course its ur fault, u must have a running toilet or a leak somewhere. Go to my facebook page …
every time i deal with these people they make me feel like its inconvienent. its rediculous for one that i have to have a checking account or cc to pay them or i have to spend extra money for a money order or cashiers check…… who has …
While some folks that work here are nice and respectful the issue seems to lay with the female supervisor who was nothing bit rude when trying to explain my issue at hand.why work their if your gonna be nothing bit rude to hard working folk that are just trying to resolve their bill and move on.
Most utilities permit online applications or at least begin the registration process.
This utility’s poorly designed web site lacks easy to find information. There’s …
It was just for a summer job and you were full time making 8.25 an hour. I was the maintenance assistance. All I did was cut grass, sucking sludge out of the water, water sampling, and whatever else needed done.
Frustrating. My actual water bill is 18 dollars and a few cents. But the water slash sewage bill sewage rental my whole bill is 128 dollars and a few cents.. Ridiculous.Shame on them.
The website is very simple. The site has no where to make a payment for this company. This causes the company to be very hard for which to communicate. I cannot pay my bills on line and this results in late fees for me. …
Can’t give fewer than one star, which they absolutely deserve. They recently implemented a $3 “convenience fee” on their online bill payment. Which is approaching 20% of my bill…..so it’s back to writing a check every month and sending …
Very rude and illiterate staff. Staff even lied to me about rates and acted like I was wrong for asking questions about my bill. I had a $3,800 water bill and they said you must have a leaky toilet What? $10.50 per 1,000 gallons that’s like …
I was given a 1 day notice & made an online payment but it took 3 days to post to them so my water did get shut off but I did call them & within 2 hours my water was turned back on. …
I was just calling to take my name off my old address that I was renting, something insanely simple and takes no time at all, and the women was beyond rude. No matter how polite I was she was just callous and sounded like she had something better to do than to complete a 30 second task. Sorry to call and bother you at work! Goodness.
It’s obvious there is a major problem within this cities public water utility system. For every person that is a homeowner or tenant, how come there is a limited and small number of employees available at your disposal within this water …
This is outrageous. 1600 dollars an no one even living there. An truthfully if this place needs to be investigated for robbery of the people in this town. No water running in the house an when you want the meter that they used replaced. …
We moved out at the end of last month. Called to let them know. They said they would send us the final bill in the mail to our new address for us to pay. We never received it. Come yesterday, our ex-landlords get a shutoff notice and mounds …
They now charge you extra to make a payment in advance. The only way to not have this extra fee is to have the money directly taken from your account. The dates they choose to take the money from your account are random however, and if …
it is what it is
Scammers!!!!
Don’t answer the phone
JUST PLAIN RUDE AND DOWN RIGHT MEAN!
Water prices are ridiculous!
The rudest employees I’ve ever dealt with.
Probably the worst “local government entity” in the whole county.
Somebody needs to take notice of the attitude of people sitting at the front windows. Its not pleasnat.
Worst customer service. They act like they all hate their job.
I can’t believe how rude the customer service representative was.
I spoke to several individuals in the office in the past two days and they could not have been nicer. Thank you!!
Completely run by incompetent rude people. Was hung up on twice after they cut my water for no reason.
When I call to pay my bill, they are very professional.
Outrageous high prices, I own property all over the world and this is the highest water bills I pay, not surprised the town is bankrupt paying these disgusting prices!!!! I’m taking this to the top!
If I could give negative numbers that’s what I would rate -10. Absolutely Depressing.
Horrible customer service. Every single employee acts as if you’re wasting their time and has a horrible attitude.
These people are crooks. Very rude people. Always have an attitude,but if we give an attitude they will call the police.
If I could give a negative rating I would! Unreal amount of rudeness, the water quality no where near matches the amount of the bill.
Thieves, purposely send a third party contractor to post a shut off notice when the bill is not even due yet, and charge $15.00 a post on every customer. THIEVES ,THIEVES, THIEVES ALL the WAY.
I would give zero if I could. Seriously rediculous… Worst customer service anywhere. 14 cars in line, clear out to Franklin Street! Absolutely terrible!
Every staff member I spoke with acted as if I was wasting their time. I’ve had to deal with this outfit three times since being forced into employing their services and they treat all issues as not being any of their concern.
Charge you more then you use and then say it must be a leak no leaks and and meter doesn’t move much and still over charge you.
I wish they would let me put negative stars. These people are some of the most corrupt of all the utilities. Nothing ever gets done and all they do is keep increasing the cost. THere are sections of the city that there is no water pressure, …
Pay close attention to ur bills!! They will be consistent and then bam!! You get slammed with a high unexplained bill out of nowhere!! And of course its ur fault, u must have a running toilet or a leak somewhere. Go to my facebook page …
every time i deal with these people they make me feel like its inconvienent. its rediculous for one that i have to have a checking account or cc to pay them or i have to spend extra money for a money order or cashiers check…… who has …
While some folks that work here are nice and respectful the issue seems to lay with the female supervisor who was nothing bit rude when trying to explain my issue at hand.why work their if your gonna be nothing bit rude to hard working folk that are just trying to resolve their bill and move on.
Most utilities permit online applications or at least begin the registration process.
This utility’s poorly designed web site lacks easy to find information. There’s …
It was just for a summer job and you were full time making 8.25 an hour. I was the maintenance assistance. All I did was cut grass, sucking sludge out of the water, water sampling, and whatever else needed done.
Frustrating. My actual water bill is 18 dollars and a few cents. But the water slash sewage bill sewage rental my whole bill is 128 dollars and a few cents.. Ridiculous.Shame on them.
The website is very simple. The site has no where to make a payment for this company. This causes the company to be very hard for which to communicate. I cannot pay my bills on line and this results in late fees for me. …
Can’t give fewer than one star, which they absolutely deserve. They recently implemented a $3 “convenience fee” on their online bill payment. Which is approaching 20% of my bill…..so it’s back to writing a check every month and sending …
Very rude and illiterate staff. Staff even lied to me about rates and acted like I was wrong for asking questions about my bill. I had a $3,800 water bill and they said you must have a leaky toilet What? $10.50 per 1,000 gallons that’s like …
I was given a 1 day notice & made an online payment but it took 3 days to post to them so my water did get shut off but I did call them & within 2 hours my water was turned back on. …
I was just calling to take my name off my old address that I was renting, something insanely simple and takes no time at all, and the women was beyond rude. No matter how polite I was she was just callous and sounded like she had something better to do than to complete a 30 second task. Sorry to call and bother you at work! Goodness.
It’s obvious there is a major problem within this cities public water utility system. For every person that is a homeowner or tenant, how come there is a limited and small number of employees available at your disposal within this water …
This is outrageous. 1600 dollars an no one even living there. An truthfully if this place needs to be investigated for robbery of the people in this town. No water running in the house an when you want the meter that they used replaced. …
We moved out at the end of last month. Called to let them know. They said they would send us the final bill in the mail to our new address for us to pay. We never received it. Come yesterday, our ex-landlords get a shutoff notice and mounds …
Keep on charging you extra. I was sent a bill of 104 then had to pay 177 for some corrected reading.
They now charge you extra to make a payment in advance. The only way to not have this extra fee is to have the money directly taken from your account. The dates they choose to take the money from your account are random however, and if …