Great staff!!! Will recommend to everyone I know. They were the only office open when I needed help and I greatly appreciate them. Thanks again for all your help!!!!!
We showed up at 4:20 and their information stated they close at 5:00. We were told the reason for not accepting us was the wait time. I like going here but maybe it’s time to find some other place.
They might be open late but they stop seeing patients before 10pm no matter what the emergency. Wish they were kind and wish they had that on their website somewhere.
We called the number and it said no appointment was needed and that they close at 10:30. We got there at 9:45 and were told that the doctor wasn’t going to see anymore patients and that they were basically closed.
Fast friendly caring service. New patients can download registration forms to be ahead of the game. Many thanks to a very dedicated group of professionals.
I had a great experience on my visit day the only inconvenient it’s that they been having my FMLA paperwork for a week and they just don’t fill them out I stopped by there to ask about it they couldn’t find my papers and I ended given them …
Went in late on Friday night with the flu and everyone was very nice and didn’t once make me feel like they were waiting on me to close up for the night. Will definitely be using them from now on.
Don’t waste your time going there. We went a week ago to be tested first covid and was told results in three days. We have called and left messages numerous times with no return call. Also no one answers the phone unless you need to make appt for scheduling for the test. Would not recommend this office
This experience was nothing more than amazing. Everyone was great. The time I was in and out of there. Very friendly.. Was at soulful ER for8 hours and never was seen cause my condition wasn’t urgent enough.. Thank you again! I’ll definitely be back if ever needed.
Terrible experience. Completely unprofessional. Very rude and made me feel judged for the treatment I came in for. Would not recommend this urgent care for anyone. The west Mobile Clinic is the worst urgent care in Mobile.
I went there because was the only urgent care open at 10 pm and i walk thru the door and asked the nurse in the counter and she told me they are not accepting more patients at the time . Never going back there worst service ever
My wife and I visited this facility while visiting from out of town. We were pleasantly surprised with every aspect of the service, the facility itself, and the care that she received. I hope we’ll never need to use a clinic here again, but it would be a no brainer where to go after our experience today.
All healthcare workers are so busy right now with Covid. I am so thankful for the staff at GMUC. They made my experience painless, they were nice, and I was in and out quicker than I expected.
I went to this office this past Wednesday around 8:45 pm and was told that they were no longer seeing patients and I needed to leave. If the office doesn’t stay open until 10:30 as posted online, the information needs to be updated. I will never go back and never recommend.
I wouldn’t give this facility a half a star, but I had to give it 1 star in order to make this post. The male nurse there, Stacy L. was very rude and not helpful at all. They rushed us out of the clinic because they had 30 minutes to …
Wait tome was not long. Front in staff were feiendly. P.A. was excellent- friendly , thourough and kind. Doctor was equally as person centered. While the visit was quick their times with me were not rushed and they took the time to explain my issue and options.
Not extremely fond of this place to be polite. Went in with a cold and felt a bit dehydrated.. Their website said they offer B12 shots for one ( which is mainly to make a patient feel better not a true medicinal treatment for an ailment) …
Every staff member we dealt with was so warm, friendly, and efficient. The office is very bright and cheerful. Both my spouse and myself were well pleased with every aspect of the service we received.
I checked into this Urgent Care tonight (as I have many times over the years) I filled out the usual paperwork and paid my co-payment (for Insurance) I then waited for my turn to see a ‘Doctor’…..I must state this important fact: That I …
Horrible!! I went in to have testing done on a Monday! I called numerous times to get my results but they kept telling me to call back. Finally reached someone named Amanda on the following Tuesday and she told me that my chart was lost and …
Rapid covid test visit. 1+ hour wait to be seen. Vitals taken and nasal swap from first tech, results 23min later from unidentified person, 10 minutes later BP retake from unidentified person where results not given until asked. …
I’ve never had to wait long here. All past experiences have always been pleasant and whether it’s myself or family being seen, we are usually in & out within an hour or so. Everyone is so nice and The PA and Physician are thorough.
The people were the best I’ve encountered in a long time. From the time I arrived until I checked out. It really makes a difference how you are treated when you are suffering. My first visit to this clinic was in November and I couldn’t …
Never going back! I’m 8 months pregnant I came in with bad heart palpitations, nausea, and dizziness. I was told to go to women and children’s. I waited in my car for someone to pick me up and take me I wasn’t able to drive; as I was …
The west Mobile Clinic is the worst urgent care in Mobile. Terrible experience. They wanted me to pay for the covid test when I had been exposed at work and my insurance could pay for it. Completely unprofessional the doctor and the women in the counter. Very rude and immature. Would not recommend this urgent care for anyone.
If I could leave a negative rate I would. I’ve been waiting for 2 1/2 hrs and still have not been seen they need to get more drs or something its ridiculous. The front desk workers are just playing around joking and goofing off not getting …
The entire staff, from front desk, nurses interacted with, exray technician, and the doctor that put the 6 stitches to repair my little finger were the most pleasant and professional individuals to have provide medical assistance.
Terrible experience. I think prisoners in North Korea get better medical treatment than what is offered here. Sat on the phone for hours to make an appointment, not to mention spent even more time waiting at the facility. Not to mention the level of service was poor. This Urgent Care was anything but “urgent” or “caring”.
I visited this location on 1/1/21. Covid has changed the process of daily living for all of us. So, upon arriving, there was a long line leading into the parking lot. The front end staff lessened the blow with their overall organization and …
WORST URGENT CARE EVER, ZERO PEOPLE SKILLS. I would not use this clinic if they were the last clinic opened on this earth. Learn how to treat people or get out of the business.
No one in the office pays attn to the paperwork. That little paper u fill out is ridiculous n not needed. Even asked the girl at the desk if it needed to changed she said no. So I miss an appt bc u all don’t look at the actual contact …
Unfortunately, we have visited this urgent care twice. Fortunately, our visits were the best they could have been under the circumstances. They were thorough and knowledgeable and very patient.
I stopped in after an ER visit in Birmingham for follow-up. They were friendly, quick and efficient! I was a little nervous and they were very reassuring and calming. Highly recommended!
I went to GMUC recently to be tested for Covid after a possible exposure. I waited approximately 1.5 hours, but I didn’t have an appointment, so I was a walk in. The front desk staff were on the phone making appointments for Covid testing …
I received excellent care. The wait time was minimal, even though they were busy. They were thorough in their evaluation and treatment, and made sure I had the follow-up care I needed.
It says 10:00PM but that’s far from truth. I drive across town and walk in at 8:28. The girl at the front desk asks me if I have checked in yet. I said no but I need to. Her response was, I’m sorry they’ve stopped seeing patience for the …
We went on 04/11/21 to get PCR test for travel for 3 family members. Staff at the clinic were really helpful and kind. My family were well treated. Shannon sent to us the results fast. Thank you!
I originally went for Covid testing, then returned a few days later for a follow up visit. They told me I had an upper respiratory infection (basically a cold) and they prescribed cough medicine and antibiotics. I was feeling lousy at the …
Great experience this past Tuesday. Thank you Greater Mobile Urgent Care. Only about a 15 minute wait after registering. Dr. Steele rocked! Total visit was about an hour and that included X-ray. I was pleasantly surprised. I was expecting a long wait.
I don’t recommend this place. Especially if you don’t have “the shot”. I got tested for Covid (it was negative) because I had some sinus drainage. Doctor Upshaw comes in and automatically asked why I’m not vaccinated and then proceeds to …
Like Casey G. But it’s advertised 10:30.. I walked in at 9:27 and one of the young girls up front turned me away. “We won’t be able to see you tonight, we’ve taken our last patient for the night.” …
This is from 7 years ago.
I almost passed out at my house on a weekend. I went there to get checked out. Wait was not long. I saw someone (not a doctor) who was just someone working in …
Took my 6 year old in to get tested since he was running a 103 fever. I requested him to be tested for strep, Covid, and the flu. The male Dr or who ever he was stated I would have to hold him down in a snobby way. My son does fantastic …
I brought my wife Janice to Greater Mobile Urgent Care. She was extremely sick with an infection. We couldn’t get in touch with her primary Dr. whom prescribed her antibiotics that wasn’t working. Urgent Care got her in immediately with a …
Tonight I cut my thumb with a knife. I showed up this Urgent Care to be seen. My thumb was bleeding profusely as they said it was going to be a two hour wait. I decided to go home, clean my hand up and rewrap it and return. As soon as I …
If you’ve got COVID don’t waste your time coming here. They don’t treat the disease, they just treat the symptoms. Two hours wait time and $50 I’ll never get back.
I had a great experience with the ladies at the front desk, the young lady that performed my COVID test and took my vitals but, the nurse or MA not sure which he was he was rude. He told me I should have been in quarantine I told him I was …
GMUC is hands down the BEST urgent care In mobile and that includes all 5 facilities that they have. Each and everybody that works there from front desk, doctors, nurses and PAs are always so welcoming from the time you enter to the time …
I don’t know these people writing bad reviews are but I went in found out I had 3 broken bones in my foot.
Let me tell you it was QUICK (15 minutes to be seen) and the people were so nice …
My 2 stars are for the two ladies that were working at the front desk tonight. The front desk ladies were super sweet and amazing. I went in and only had to wait about 45 minutes to be seen. The male doctor acted like he was in a hurry and …
Went Sunday because I was showing symptoms for Covid. Everyone was great and nice, Although I tested negative they gave me a preventative. Long story short I get my medicine that same day and start to take it and start to have an allergic …
Called before we went because we had been on the road for 6 hrs to ask if they could see our 5mo son and if they accepted medicaid they said yes to both questions. So we finally get there and they tell us that the providers there aren’t …
This place has given me nothing but trouble. Im still extremely sick after going there and them telling me I have a bad case of bronchitis, they prescribed very little medicine. The medicine was not working at all and they would not …
I waited from for 2 hours before I was called to the back. Nurse took my BP, waited another hour, heard alot of laughter, looked out the door and it looked like they were having a party. Putting red Halloween wig on one lady. About 10 of …
Twice now, have gone here, only to be redirected to the local hospital for treatment, because it was beyond their scope and capabilities. Not a problem in and of itself. Now how about you stop sending me bills for treatment which I never …
I took my teenage son to this urgent care around 9ish 11/21/22 – he’d had his wisdom teeth removed 4 days prior. He was bleeding (not gushing or pouring, but bleeding) he couldn’t open his mouth or talk (cheeks bruised & extremely swollen) …
NOT THOROUGH AND LACK ATTN TO DETAIL: I visited the office this past Tuesday with my toddler nephew due to him having discomfort in his arm. After a a quick look the PA stated that his shoulder/elbow didn’t appear to be dislocated and even …
I went on the Monday after Christmas and of course they were packed but got in pretty quick considering. I had to go back today to retake the COVID and flu test as I found out my daughter I had been around was positive for the flu. I saw …
The Lady at the front desk (Dawn) was an absolute Southern Charm! Outstanding Customer Service!
I was seen pretty fast. I have had longer waits when taking my kids, hey you …
Front desk horrible check in skills VERY RUDE!!! The short bald black lady was complaining about working. I’m like why are you here then. There are actually sick people who need a little compassion and they didn’t give any of the 20 people …
I recommend going anywhere else before going here. The people running the front desk don’t seem to be able to keep up with the patients coming in. I understand the long wait time, but you literally have to sign in on a sheet. I’m not sure how they get patients so out of order, but 3 people that signed in after me were seen before me.
I’ve been using this practice for primary care since it opened and every single visit I am taken care of efficiently and thoroughly no matter what I come in for. All of the doctors and nurses I’ve seen over the years have been kind and …
There always fast and have a friendly environment. They actually took me in and treated me like I was a person unlike some places when you don’t have insurance. If your sick and just need a check up. This is the place I would recommend to family and friends in the West Mobile area!
Best Urgent Care
Quick & professional & friendly
They are efficient and caring.
Good customer service.. Poor communication.
They were very quick
Quick with super friendly staff
Very friendly front desk. Kind nurses and doctors!
They never answer their phone….. like EVER
Caring staff and doctors! My first choice when sick.
Husband had staph infection. Everyone was great.
Blonde receptionist snobby and kept giving dirty looks.
Good place to go when you need immediate medical care.
Everyone was very friendly. Office was clean. We only had to wait a few minuted.
The doctors are concerned about you. Everyone is nice there.
Nice staff, good doctors, take u seriously, good with kids…..waiting time average
Kimberly at the front desk is a gem! Thanks so much!!!
I’ve been calling non stop for 2 days, emailed them, and still haven’t gotten an answer
Amazing staff! So caring, helpful, and kind! I would give more stars if I could.
Don’t waste your time if you are in severe pain. (ruptured disc)
Close at 5pm but stop taking patients at 2pm already
People were professional and very friendly. Totally recommend this urgent care!
Great doctors and the cheapest around town for people without insurance
I have been coming here for years and i have nothing but good things to say about the doctors and the staff.
Worst service ever in my life how many times I need to call you guys to answer ? I literally called 40 times and no one is answering what a shame.
Everyone there is very nice. They get you in and out, there is really no wait time.
The staff was so nice. I received thorough, excellent care.
I have been to this urgent care several times and this was the first time the front desk was so rude! I left and took my business elsewhere!
Great staff!!! Will recommend to everyone I know. They were the only office open when I needed help and I greatly appreciate them. Thanks again for all your help!!!!!
If u are in to sucking down chemicals from the vast majority of glade plugins and if ur suffering from the flu and coughing good help you
Dr. Steele was very helpful and took great care of me!
Good luck on getting seen/treated… they are so slow… the hospital will see you faster.
The BEST staff! They are all very nice and actually listen to you. I’ve been here many times and I have never had a bad experience.
We showed up at 4:20 and their information stated they close at 5:00. We were told the reason for not accepting us was the wait time. I like going here but maybe it’s time to find some other place.
We went 4 hours before closing to get a Covid test and they said they had decided to stop testing for the night!! Awful staff careless aditude!
Always friendly staff!! They always go above and beyond This is the only Urgent care myself and my family will go to
Great customer from start til finish. Really appreciate everything they do. In and Out an less than an hour.
Doctors, PAs, nurses, and staff are so kind. They answered all my questions and put me at ease. Definitely glad I chose to come here.
They might be open late but they stop seeing patients before 10pm no matter what the emergency. Wish they were kind and wish they had that on their website somewhere.
I am so thankful for the GMUC staff and all the hard work they do. Today, they took great care of my Mother. Thank you!
We called the number and it said no appointment was needed and that they close at 10:30. We got there at 9:45 and were told that the doctor wasn’t going to see anymore patients and that they were basically closed.
Fast friendly caring service. New patients can download registration forms to be ahead of the game. Many thanks to a very dedicated group of professionals.
I had a great experience on my visit day the only inconvenient it’s that they been having my FMLA paperwork for a week and they just don’t fill them out I stopped by there to ask about it they couldn’t find my papers and I ended given them …
Went in late on Friday night with the flu and everyone was very nice and didn’t once make me feel like they were waiting on me to close up for the night. Will definitely be using them from now on.
This is the place to go when your sick. They test you for what you wanna be tested for and they don’t MAKE you do anything you don’t wanna do!
We set up an appointment to get tested for COVID, three of us were in and out within 15 minutes. Great work, GMUC!
Don’t waste your time going there. We went a week ago to be tested first covid and was told results in three days. We have called and left messages numerous times with no return call. Also no one answers the phone unless you need to make appt for scheduling for the test. Would not recommend this office
I brought my MIL to the West Mobile office yesterday and she was seen my Dr.Upshaw.
Wonderful doctor, very knowledgeable and great bedside manner.
This experience was nothing more than amazing. Everyone was great. The time I was in and out of there. Very friendly.. Was at soulful ER for8 hours and never was seen cause my condition wasn’t urgent enough.. Thank you again! I’ll definitely be back if ever needed.
Terrible experience. Completely unprofessional. Very rude and made me feel judged for the treatment I came in for. Would not recommend this urgent care for anyone. The west Mobile Clinic is the worst urgent care in Mobile.
I went there because was the only urgent care open at 10 pm and i walk thru the door and asked the nurse in the counter and she told me they are not accepting more patients at the time . Never going back there worst service ever
My wife and I visited this facility while visiting from out of town. We were pleasantly surprised with every aspect of the service, the facility itself, and the care that she received. I hope we’ll never need to use a clinic here again, but it would be a no brainer where to go after our experience today.
All healthcare workers are so busy right now with Covid. I am so thankful for the staff at GMUC. They made my experience painless, they were nice, and I was in and out quicker than I expected.
I went to this office this past Wednesday around 8:45 pm and was told that they were no longer seeing patients and I needed to leave. If the office doesn’t stay open until 10:30 as posted online, the information needs to be updated. I will never go back and never recommend.
Best staff ever in mobile County if sum is wrong please come here nice and friendly late at night even after a long day that they have had
I wouldn’t give this facility a half a star, but I had to give it 1 star in order to make this post. The male nurse there, Stacy L. was very rude and not helpful at all. They rushed us out of the clinic because they had 30 minutes to …
Wait tome was not long. Front in staff were feiendly. P.A. was excellent- friendly , thourough and kind. Doctor was equally as person centered. While the visit was quick their times with me were not rushed and they took the time to explain my issue and options.
Not extremely fond of this place to be polite. Went in with a cold and felt a bit dehydrated.. Their website said they offer B12 shots for one ( which is mainly to make a patient feel better not a true medicinal treatment for an ailment) …
Every staff member we dealt with was so warm, friendly, and efficient. The office is very bright and cheerful. Both my spouse and myself were well pleased with every aspect of the service we received.
Best care around!! The Dr. and staff really cares about you and your well-being. They are caring, courteous, timely and know what they are doing.
I checked into this Urgent Care tonight (as I have many times over the years) I filled out the usual paperwork and paid my co-payment (for Insurance) I then waited for my turn to see a ‘Doctor’…..I must state this important fact: That I …
Horrible!! I went in to have testing done on a Monday! I called numerous times to get my results but they kept telling me to call back. Finally reached someone named Amanda on the following Tuesday and she told me that my chart was lost and …
Rapid covid test visit. 1+ hour wait to be seen. Vitals taken and nasal swap from first tech, results 23min later from unidentified person, 10 minutes later BP retake from unidentified person where results not given until asked. …
I’ve never had to wait long here. All past experiences have always been pleasant and whether it’s myself or family being seen, we are usually in & out within an hour or so. Everyone is so nice and The PA and Physician are thorough.
So far I must say they are the best here in the West Mobile area. From the staff to the docs.
The people were the best I’ve encountered in a long time. From the time I arrived until I checked out. It really makes a difference how you are treated when you are suffering. My first visit to this clinic was in November and I couldn’t …
Never going back! I’m 8 months pregnant I came in with bad heart palpitations, nausea, and dizziness. I was told to go to women and children’s. I waited in my car for someone to pick me up and take me I wasn’t able to drive; as I was …
The west Mobile Clinic is the worst urgent care in Mobile. Terrible experience. They wanted me to pay for the covid test when I had been exposed at work and my insurance could pay for it. Completely unprofessional the doctor and the women in the counter. Very rude and immature. Would not recommend this urgent care for anyone.
If I could leave a negative rate I would. I’ve been waiting for 2 1/2 hrs and still have not been seen they need to get more drs or something its ridiculous. The front desk workers are just playing around joking and goofing off not getting …
The entire staff, from front desk, nurses interacted with, exray technician, and the doctor that put the 6 stitches to repair my little finger were the most pleasant and professional individuals to have provide medical assistance.
Terrible experience. I think prisoners in North Korea get better medical treatment than what is offered here. Sat on the phone for hours to make an appointment, not to mention spent even more time waiting at the facility. Not to mention the level of service was poor. This Urgent Care was anything but “urgent” or “caring”.
I visited this location on 1/1/21. Covid has changed the process of daily living for all of us. So, upon arriving, there was a long line leading into the parking lot. The front end staff lessened the blow with their overall organization and …
WORST URGENT CARE EVER, ZERO PEOPLE SKILLS. I would not use this clinic if they were the last clinic opened on this earth. Learn how to treat people or get out of the business.
No one in the office pays attn to the paperwork. That little paper u fill out is ridiculous n not needed. Even asked the girl at the desk if it needed to changed she said no. So I miss an appt bc u all don’t look at the actual contact …
Unfortunately, we have visited this urgent care twice. Fortunately, our visits were the best they could have been under the circumstances. They were thorough and knowledgeable and very patient.
I stopped in after an ER visit in Birmingham for follow-up. They were friendly, quick and efficient! I was a little nervous and they were very reassuring and calming. Highly recommended!
I went to GMUC recently to be tested for Covid after a possible exposure. I waited approximately 1.5 hours, but I didn’t have an appointment, so I was a walk in. The front desk staff were on the phone making appointments for Covid testing …
I received excellent care. The wait time was minimal, even though they were busy. They were thorough in their evaluation and treatment, and made sure I had the follow-up care I needed.
It says 10:00PM but that’s far from truth. I drive across town and walk in at 8:28. The girl at the front desk asks me if I have checked in yet. I said no but I need to. Her response was, I’m sorry they’ve stopped seeing patience for the …
We went on 04/11/21 to get PCR test for travel for 3 family members. Staff at the clinic were really helpful and kind. My family were well treated. Shannon sent to us the results fast. Thank you!
I originally went for Covid testing, then returned a few days later for a follow up visit. They told me I had an upper respiratory infection (basically a cold) and they prescribed cough medicine and antibiotics. I was feeling lousy at the …
Great experience this past Tuesday. Thank you Greater Mobile Urgent Care. Only about a 15 minute wait after registering. Dr. Steele rocked! Total visit was about an hour and that included X-ray. I was pleasantly surprised. I was expecting a long wait.
Super sweet doctors and nurses! Had me in and out in no time! Thanks!
I don’t recommend this place. Especially if you don’t have “the shot”. I got tested for Covid (it was negative) because I had some sinus drainage. Doctor Upshaw comes in and automatically asked why I’m not vaccinated and then proceeds to …
Like Casey G. But it’s advertised 10:30.. I walked in at 9:27 and one of the young girls up front turned me away. “We won’t be able to see you tonight, we’ve taken our last patient for the night.” …
This is from 7 years ago.
I almost passed out at my house on a weekend. I went there to get checked out. Wait was not long. I saw someone (not a doctor) who was just someone working in …
Took my 6 year old in to get tested since he was running a 103 fever. I requested him to be tested for strep, Covid, and the flu. The male Dr or who ever he was stated I would have to hold him down in a snobby way. My son does fantastic …
I brought my wife Janice to Greater Mobile Urgent Care. She was extremely sick with an infection. We couldn’t get in touch with her primary Dr. whom prescribed her antibiotics that wasn’t working. Urgent Care got her in immediately with a …
No blood work no exrays no nothing but follow up with your primary doctor.
Tonight I cut my thumb with a knife. I showed up this Urgent Care to be seen. My thumb was bleeding profusely as they said it was going to be a two hour wait. I decided to go home, clean my hand up and rewrap it and return. As soon as I …
Not very compassionate about patients .Did not find out what was wrong with me they give me a prescription and sent me home.
If you’ve got COVID don’t waste your time coming here. They don’t treat the disease, they just treat the symptoms. Two hours wait time and $50 I’ll never get back.
Very caring and compassionate. Dealing with a dental emergency and they were so kind
I had a great experience with the ladies at the front desk, the young lady that performed my COVID test and took my vitals but, the nurse or MA not sure which he was he was rude. He told me I should have been in quarantine I told him I was …
GMUC is hands down the BEST urgent care In mobile and that includes all 5 facilities that they have. Each and everybody that works there from front desk, doctors, nurses and PAs are always so welcoming from the time you enter to the time …
Don’t go here. Waste of time. Find any other urgent care.
Advertise that they are open until 10.30 , I drove 30 minutes to get here at …
I waited for an hour and they took other people back that arrived after me. No attention paid to order of arrival. Will never come back.
I don’t know these people writing bad reviews are but I went in found out I had 3 broken bones in my foot.
Let me tell you it was QUICK (15 minutes to be seen) and the people were so nice …
My 2 stars are for the two ladies that were working at the front desk tonight. The front desk ladies were super sweet and amazing. I went in and only had to wait about 45 minutes to be seen. The male doctor acted like he was in a hurry and …
Went Sunday because I was showing symptoms for Covid. Everyone was great and nice, Although I tested negative they gave me a preventative. Long story short I get my medicine that same day and start to take it and start to have an allergic …
Called before we went because we had been on the road for 6 hrs to ask if they could see our 5mo son and if they accepted medicaid they said yes to both questions. So we finally get there and they tell us that the providers there aren’t …
This place has given me nothing but trouble. Im still extremely sick after going there and them telling me I have a bad case of bronchitis, they prescribed very little medicine. The medicine was not working at all and they would not …
I waited from for 2 hours before I was called to the back. Nurse took my BP, waited another hour, heard alot of laughter, looked out the door and it looked like they were having a party. Putting red Halloween wig on one lady. About 10 of …
Twice now, have gone here, only to be redirected to the local hospital for treatment, because it was beyond their scope and capabilities. Not a problem in and of itself. Now how about you stop sending me bills for treatment which I never …
I took my teenage son to this urgent care around 9ish 11/21/22 – he’d had his wisdom teeth removed 4 days prior. He was bleeding (not gushing or pouring, but bleeding) he couldn’t open his mouth or talk (cheeks bruised & extremely swollen) …
NOT THOROUGH AND LACK ATTN TO DETAIL: I visited the office this past Tuesday with my toddler nephew due to him having discomfort in his arm. After a a quick look the PA stated that his shoulder/elbow didn’t appear to be dislocated and even …
I went on the Monday after Christmas and of course they were packed but got in pretty quick considering. I had to go back today to retake the COVID and flu test as I found out my daughter I had been around was positive for the flu. I saw …
The Lady at the front desk (Dawn) was an absolute Southern Charm! Outstanding Customer Service!
I was seen pretty fast. I have had longer waits when taking my kids, hey you …
Front desk horrible check in skills VERY RUDE!!! The short bald black lady was complaining about working. I’m like why are you here then. There are actually sick people who need a little compassion and they didn’t give any of the 20 people …
I recommend going anywhere else before going here. The people running the front desk don’t seem to be able to keep up with the patients coming in. I understand the long wait time, but you literally have to sign in on a sheet. I’m not sure how they get patients so out of order, but 3 people that signed in after me were seen before me.
I’ve been using this practice for primary care since it opened and every single visit I am taken care of efficiently and thoroughly no matter what I come in for. All of the doctors and nurses I’ve seen over the years have been kind and …
There always fast and have a friendly environment. They actually took me in and treated me like I was a person unlike some places when you don’t have insurance. If your sick and just need a check up. This is the place I would recommend to family and friends in the West Mobile area!