Greater Nevada Credit Union (GNCU) has been helping Nevadans with their financial needs since 1949. GNCU’s passion is to help more people live greater. That includes everyone who lives & works in Nevada. GNCU is your credit union, here for everyone in Nevada. Our Eagle Station branch on Eagle Station Lane in Carson City offers a range of personal and business banking solutions, as well as the following: – On-site ATM/ITM (ATM services available 24/7) – Safe deposit boxes available – Coin machine counter available
| Saturday | 10AM to 3PM |
| Sunday | Closed |
| Monday | 10AM to 5:30PM |
| Tuesday | 10AM to 5:30PM |
| Wednesday | 10AM to 5:30PM |
| Thursday | 10AM to 5:30PM |
| Friday | 10AM to 5:30PM |
451 Eagle Station Ln, Carson City, NV 89701
Fast
There is never much of a wait
Great customerservice, very friendly.
Fast transaction processing . Friendly staff.
Terribly slow customer service by phone.
All the tellers are friendly with me and super helpful anytime I need anything
It is a credit union. They don’t treat their customers like an ATM.
Good people working in this branch, however they outsource so many services there are a lots of internal conflict.
New customer, Opened account last week. I was told some funds would be available, but NO! 7 day hold. Not at all happy about that.
It’s a bank. What do you want a tap dance when you come in. The only problem that I have is that I wish that I had more money to save.
I HATE THIS BANK… We financed a boat through them and when we paid it off and wanted to close out our account they charged us $10 because we didn’t have it open long enough.. Also we were charged $6 because they “had ” to give us a …
NEVADA HAS SOME OF THE WORST BANKS EVER… GNCU I do believe is the WORST Credit Union I have ever experienced!
This place has failed in every way… Seriously
I would like to thank Ernesto for assisting me today. He was very courteous and helpful and answered several questions I had that I was not able to get an answer to from anyone else. He took the time to answer and I really appreciated that. Thank you Ernesto ! 🙂
Been waiting 45 minutes to open a new account and still have not been helped. This place seems very understaffed. If this is just a glimpse of what banking here is like I better save myself the time and leave now.
This branch is great!! We’ve been banking here for many years and are very pleased with the service, products, and also digital possibilities with our banking needs.
The worst. Trying to deal with a deceased son and Maritza Calero the supervisor has been very rude with no help. Running us in circles.
Greater Nevada Credit Union is always a pleasure to work with!
Worst bank ever!!!!!!!
Don’t waist half of your life standing in line at this place. Understaffed, poor management ect. …
Always great service. Financed several cars and a home through these guys. Always helpful, accurate, and easy to deal with, unlike my last bank, who were complete idiots and unhelpful all of the time. Love this bank.
Although this branch can be understaffed at times, the people are very nice and are efficient if you need to make a quick trip. I appreciate their commitment to safety during this pandemic.
apply for PPP loan back on April 28, 2020 thought an Andrew Cartwright YouTube link for Capital Velocity working with Greater Nevada Credit Union. No Status or update from T Hubbell, Vice President Commercial Production. I try calling the branch but I get answering machine. Today is June 3, 2020. That’s 37 days ago
Absolutely the worst Branch to go into, 7 people waiting & an employee standing doing NOTHING but waiting to ask what your at the Bank for……could have HELPED at least 3 to 4 people!!!!! what a joke, 3 tellers working
Our family has banked here for many years. Staff has always been helpful and friendly. Wait time has never been long, and you actually get to be seated while you wait.
I totally recommend this bank! I was having the worst day trying to deal with a financial matter and was very impressed with the customer service that I received at this Carson City branch. The representative I dealt with, Kathryn T., …
If you want to get interest on your checking account and only get a direct deposit once a month, look out for high fees. GNCU is not willing to work with you, they don’t care about their members. My credit union merged with GNCU, worst credit union in Northern Nevada.
When I started my scout at GNC I specifically said no overdraft protection. If I have no money in my acount dont let it go through. I had lost my card and told them it was lost or stolen. When I got my new card little did I know it was the …
The app and website are inoperable and unavailable on a weekly basis and not just on weekends. The call center is so overwhelmed that the calls are just dropped without anyone answering after a 5 minute wait. This is unacceptable in this day and age with so much competition for online banking business.
Worst experience ever with GNCU, not only at this branch. Non of the employees were wearing an uniform, they did not even wear a name tag/badge with their names and position. But they had masks😊 Their was a girl with blue long skirt at the …
I have had nothing but bad experience with this branch. There are maybe 3 people who work there that have the knowledge to help you. My wife decided to open an account here to try it out and potentially switch all of our banking over to …
Friendly and professional. Helpful and quick. Super helpful whenever I have had questions or concerns. 10/10 would recommend.
Sorry I didn’t mean to hit any stars I haven’t had any experience with your bank but do have one question do you have a greater nevada credit union in Las Vegas
Tried to make an account and uploaded all my things. It said it didn’t work. I took my things to the branch that they requested for online. They declined my offer to open an account because I didn’t provide them what they asked for online. …
Worst customer service. I had a loan consultant, Cathy Villanueva assigned to me. I called her office number and cell number, left messages and didn’t hear back from her. After a month of waiting for some type of correspondence I finally …
Terrible experience with GNCU. I had a backup checking account here loaded with funds and rarely used it. I went on vacation and came back to a $110 negative balance, sent to collections with my credit being effected. I was told by GNCU I’m …
I made a mobile deposit into my checking account. Called in Monday to see why the check was t deposited. They said it will deposit by the end of the business day. Then they for some reason put a 5 to day hold on the check. Which would be …
I cannot believe the incompetent services this bank offers. Because I took a bad check and deposited funds to cover it by way of a mutual fund check from the State of Nevada deferred comp no less they decided to hold my check for an extra …
Except they will not give me my money a day early on my direct deposit, I like this bank. The mobile app site is great now!! Good job and thank y’all!!
I use the drive thru ATM’s as I am not a fan of the layout of the branch inside, I am old school and prefer roped lines instead of a lounge…last time I went in nobody talked to me or took my name, I just stood there waiting, I finally left and went to the North Carson branch that has a traditional feel.
The Eagle Station location is convenient and always looks great.
The personnel are very helpful. If you do need help or something different just …
I don’t like walking in the door and being asked to take a seat. I would rather wait on line. I also DID NOT like signing on the “pad “ my signature without seeing information about what I was signing. My signature is legally binding what is spoken between the people for a transaction is not.
I’ve had an absolutely aweful experience with the CU. It’s a battle to get ahold of customer service the overdraft system is unreliable and inconsistent, they take any penny they can get from you. It took years for them to “upgrade” the technology side of their program and it still sucks.
Worst Customer Service of any financial institution. call the 800 # to talk with someone and you get someone from India with very poor English. Call the local # and get put to the same call center in India with someone who’s English is even …
We have been members of GNCU for about 7 yrs with our personal and business accounts. We have trouble constantly with these accounts using the online features. The latest wouldn’t allow us to transfer money from our business into our …