Greater New Orleans Federal Credit Union

Greater New Orleans Federal Credit Union

Our vision of Building Relationships; Delivering Dreams is our philosophy and our promise to each and every member.

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Greater New Orleans Federal Credit Union Reviews ( 30 )

  1. Do not get a mortgage from this place. Completely incompetent. Escrow is total nightmare they pay the insurance bill late and have no insurance coverage more than once. Terrible

  2. If I could have gave them a negative star I would have. They do some under hand dirty things as far as their customers account and I will never open another account with them and will tell any and everyone I know not to do business with them.

  3. Fees Fees Fees and more FEES!…I was a member/customer for OVER 30 years and they STILL hit me with a $10 fee to close a couple accounts…Nothing like penalizing long time loyalty (they easily could have waived it)…Pretty lame if you ask me, but the whole reason I closed my accounts to begin with so not that shocking.

  4. While claiming to help rebuild peoples credit they single handedly dropped my credit score 50 points for an $11 bank fee they never called to tell me existed. Thanks GNO.

  5. Jordan O. Washington she help me when with the Mobile app. When everyone told me I was crazy, She was very helpful, I feel like I have a new friend Thank you Ms. Jordan

  6. I’m receiving HORRIBLE customer service from GNO on Canal Street. A lady named Patricia was supposed to fax a copy of a check I deposited to my bank for 2 days, and it still hasn’t been done. When I called to get it done, for the 4th TIME Patricia said she was on her break. I am extremely disappointed!!!!

  7. The GNO FCU lending department made our mortgage financing quick, painless, and easier than our first time around with a different lender. Everything was disclosed to us up front and all without hidden fees or surprises. Overall was a great …

  8. I am very happy with this CU. They are very profesional. They helped me with all the process professionally with courtesy, diligence and he made sure that I understood the procedure. The loan officer Mr. Bradford helped me for days until it was all finalized. I cannot be thankful enough.

  9. bricked my card again, tried calling the 24 hour access line, and was told to go fxck myself because i couldn’t speak with anybody. Told me to call during the business hours. How can you call yourselves a bank when you shut off cards for no …

  10. By far one of the best credit unions in Metro NOLA. GNO PROACTIVELY takes care of it’s members. The staff are always a pleasure to work with. I’d definitely recommend!

  11. I had the absolute best experience refinancing my mortgage at GNO. The process was so easy and was completed fast. The lady who helped me was so nice and explained everything so it made sense and the closing fees were so much lower than the big banks I got quotes from. I will definitely be bringing more of my business to GNO.

  12. Ms. Javien Ramos assisted me today and she went above and beyond to help me! I went into GNO today hoping to set up a checking account and i left with so much more! She really took the time to help me out with my finances and was so patient and understanding. Wonderful and welcoming personality! Thank you Ms. Ramos and GNOFCU!:)

  13. I would like to thank Jeremy Bradford and Benjamin Forster for helping me get this loan I didn’t think it would’ve been possible because of my credit situation my car of 8 years went out on me and my mechanic told me for what you going to …

  14. I do not recommend this credit union at all. They will hold your funds as long as they can, and my other credit union suggested that what they are doing is possibly fraud. They held the funds from a cashiers check for 11 days, and they knew …

  15. Love, Love, Love, this Credit Union. Brandy in the Mortgage department made my transaction smooth and stress less! I told her my plan and she took it from there. All the women in the mortgage department are amazing. Brandy, Stacey, Tania …

  16. I love to support local businesses, which is mainly why I stay at this bank/credit union. Although, their processes are antiquated and the staff isn’t super friendly. With that being said, the rates they offer for loans are super low.

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