I feel sorry for the community as a whole. The street personnel try their best, but the management for this monopoly is almost criminal. No formal contracts. “Buddy System” rate structure… and really no clear definition of a rate …
They leave behind at least one full can of yard debris or recycling nearly every week and I have to call, two or more times, to get it picked up. The “customer service” women are rude and condescending. They actually called me to say that …
This company is horrible! They a predatory and will charge you for “overage” and other things which are not true. Calling them out about it is met with more disdain than honesty.
This is the county garbage collection recycling center, it’s not for consumer recycling. You enter through the front door and that’s were you conduct commercial level recycling. Be prepared to be patient if you visit as phones take priority of walk-in’s.
You could always tell when garbage day was from the hydraulic fluid trails trash can s laying on sidewalks and litter on the streets that didnt make it in their poorly maintained ugly beat up trucks
Wish we didn’t have such a lazy trashman all he ever does is complain an lie to his boss. Pretty sure he makes decent money. Just do your job we pay you after all. The county should just take it back.
Very bad service. Have problems getting my recycling bin pick up for 3 months. This is not the first time. I was told the first time in 2015 that they didn’t pick up my bins because my address wasn’t on it. After that everything went well …
I started this service 2 weeks ago, have had to call 5 DIFFERENT TIMES because they first forgot to set up my service, though they already charged me, then forgot to deliver my bin, next forgetting to deliver the recycle and yard waste with …
First time for me writing a negative review before purchasing service. It’s simple, I’m not home much but just moved into a house so I need waste service. Went online and asked for a quote on the feature they have. Gave them my name number …
The representative helped me to figure out what size dumpster I needed. She was very upfront about the possibility of additional charges for appliances. I like that ..tell me in advance I do not like surprises on my bill. She was professional and courteous . Great service!
From the first moment of setting up service to the actual pickups, I always get treated as if I was a vip. The office staff was very warm and welcoming.I was amazed at how simple it was to start service. Then the driver waved and smiled as …
I called for a 1 yard dumpster and they called to tell me that it is unsafe for there truck to come down road. Yes it is a dirt road but very smooth.. We have Simi trucks and trailers come down here with heavy equipment on them so I don’t …
I am grateful for the trash service and for the driver. The only problem I have ever had is forgetting to place my cans at the road, but the driver always shows up every week and always at a decent time before the neighborhood is awake. I …
The men are very clean. I placed my cans out and didn’t realize they would hit the tree branch.
It knocked the can out of their robot arms and garbage went everywhere.
They cleaned up the whole mess and I don’t put my cans under the the tree anymore 😏 …
Just want to say thank you to the drivers.
They deserve to be recognized.
Awful service
Staff is very helpful and professional
Great Company Excellent Service
Raise your bill giving you services without warning that you cannot opt out of
I think it’s ridiculous how early you guys start. 6 in the morning is to early to have to hear a garbage truck.
We have always received excellent service from both the office staff and the drivers.
Our Driver is a great guy, goes above and beyond!!
I feel sorry for the community as a whole. The street personnel try their best, but the management for this monopoly is almost criminal. No formal contracts. “Buddy System” rate structure… and really no clear definition of a rate …
Our garbage man is awesome he gets a very good rating from me he is friendly and caring
They leave behind at least one full can of yard debris or recycling nearly every week and I have to call, two or more times, to get it picked up. The “customer service” women are rude and condescending. They actually called me to say that …
This company is horrible! They a predatory and will charge you for “overage” and other things which are not true. Calling them out about it is met with more disdain than honesty.
Our pickup driver is awesome and friendly an asset to your company 😊 …
This is the county garbage collection recycling center, it’s not for consumer recycling. You enter through the front door and that’s were you conduct commercial level recycling. Be prepared to be patient if you visit as phones take priority of walk-in’s.
You could always tell when garbage day was from the hydraulic fluid trails trash can s laying on sidewalks and litter on the streets that didnt make it in their poorly maintained ugly beat up trucks
Wish we didn’t have such a lazy trashman all he ever does is complain an lie to his boss. Pretty sure he makes decent money. Just do your job we pay you after all. The county should just take it back.
Very bad service. Have problems getting my recycling bin pick up for 3 months. This is not the first time. I was told the first time in 2015 that they didn’t pick up my bins because my address wasn’t on it. After that everything went well …
I started this service 2 weeks ago, have had to call 5 DIFFERENT TIMES because they first forgot to set up my service, though they already charged me, then forgot to deliver my bin, next forgetting to deliver the recycle and yard waste with …
First time for me writing a negative review before purchasing service. It’s simple, I’m not home much but just moved into a house so I need waste service. Went online and asked for a quote on the feature they have. Gave them my name number …
The representative helped me to figure out what size dumpster I needed. She was very upfront about the possibility of additional charges for appliances. I like that ..tell me in advance I do not like surprises on my bill. She was professional and courteous . Great service!
Prompt amd courteous. Always big waves hello and goodbye.
From the first moment of setting up service to the actual pickups, I always get treated as if I was a vip. The office staff was very warm and welcoming.I was amazed at how simple it was to start service. Then the driver waved and smiled as …
The driver is always on time and doesn’t leave any messes ever and deserves a thank you
I called for a 1 yard dumpster and they called to tell me that it is unsafe for there truck to come down road. Yes it is a dirt road but very smooth.. We have Simi trucks and trailers come down here with heavy equipment on them so I don’t …
I am grateful for the trash service and for the driver. The only problem I have ever had is forgetting to place my cans at the road, but the driver always shows up every week and always at a decent time before the neighborhood is awake. I …
The men are very clean. I placed my cans out and didn’t realize they would hit the tree branch.
It knocked the can out of their robot arms and garbage went everywhere.
They cleaned up the whole mess and I don’t put my cans under the the tree anymore 😏 …
I have never left a negative review. This is different, yesterday was trash day. Came home to bags all over the street. Broken glass bottles.
All over my car this week. Last week all over the ground. Doesn’t wait for trash to empty in the truck before slinging it back down. Unacceptable.