I’ve always had great experiences with Greer CPW and know the employees take great pride in their work. Very reliable services and great drinking water!
Be prepared by bringing any and all documents relating to your move. This will be neither quick nor easy. Once you have opened your account their service is reliable.
Greer CPW uses chloramine. People complain about skin, digestive, and respiratory symptoms wherever it’s used. Because of health effects from chloramine, Hannibal, Missouri citizens voted to stop the use of chloramine and switch to chlorine and GAC. The vote was April 4, 2017.
Our water pressure was extremely low over the weekend and it has been going in and out every so often. I sent a message online to the held desk over the weekend. On Monday morning at 9 AM, 2 service technicians arrived and assessed the …
If you are trying to discourage foot traffic in your lobby and paying in person you are doing a fine job…you have one person at the front desk(6 reception areas) and one person at the drive through….when the one person at the reception …
Totally irrelevant to service, but one day my toddler locked me out of the house and there were two technicians doing work near my house and they helped me get back in my house. I was so grateful! Thank you for outstanding community service.
Miserable. Just never ever had a pleasant interaction with them in the 11 years I’ve been with them. Absolutely despise the fact that they’re the only way to have power in Greer. The technicians that come out are usually nice, but everyone …
WELL I SAID BEFORE WITH THIS COMPANY YOU ONLY GET ONE EXTENSION A YEAR.. WELL NOW YOU DONT GET AN EXTENSION AT ALL!!! THEY GIVE YOU A WEEK AFTER YOUR DUE DATE AND NO EXCEPTIONS THEY CUT YOUR POWER OFF!!!! SERIOUSLY THE WORST COMPANY EVER!!!
Tried to cut my power earlier at the wrong date, parked in parkway of property like they own, trying to cut all utilities after called and given date to do so, then call to say I have to get property open at all times so they can cut power, bad communication between the workers to find out what’s going on.
I used to have Duke until I moved to Greer. CPW is heartless and doesnt care about its customers all they care about is money. Duke always worked with you if need be. But CPW seems like they enjoy cutting peoples power off.
Power goes off most mornings around 7:30 and around 8:30 for like 2 sec each time. It’s starting to affect our computer and gaming systems. It’s very infuriating and when we called to ask why all they could come up with was its Squirrels!!
Awesome service! Their Equal Payment Plan for gas customers is great!
If there is ever a gas outage, their techs are usually in the area to help you relight pilot lights.
after open the gas account without gas for 4 days ,we don’t have any hot water for 4 days .we make many phone call to report no gas ,customer services won’t listen , they just say gas account is open .we have gas in this address . they keep …
Always incredibly helpful. On multiple occasions, Greer CPW customer service assisted our family, talking through a gas leak scare and being extremely proficient marking our lines before having a fence put in. Having a local public works is is just another benefit to living in the city!
Have had multiple problems with trees on right of way behind our home hitting electric wire. Had one fire. Sitting here now hearing booms and seeing sparks fly as icy limbs hit wires. Went in to main office and reported problems with low …
I have never had so much trouble trying to pay a bill and restore power. EVERYONE I have talked to was rude. They have the most mest up policies. I live with my significant other and my name is not on the lease but I am listed as living …
Power outage all day. Every time I call for an update, the expected restore time is moved back an hour via an automated message. My wife purchased groceries this morning and is storing milk for our newborn in the fridge. It all has to be …
Our community is blessed in a number of ways. Greer CPW is at the top of the list for why Greer is a great place to live. Greer CPW is the most responsive and easiest public works providers I have had the pleasure of working with in over 35 years of residence in 5 different communities in 5 different states in the USA.
Due on the 1st of the month. Unlike Duke Energy who offers installment plans, due date extensions, as well as disconnect extensions this company offers nothing… Where are the options for those struggling to make ends meet?
PLEASE DON’T USE THESE SERVICES!!!
IF YOU ARE MOVING TO GREER SC PLEASE THINK TWICE WHEN DEALING WITH THIS COMPANY. THIS COMPANY DOES NOT ACCEPT ANY PARTIAL PAYMENTS FOR ANY BILL UNLESS YOU ARE …
UPDATE: Just had another power interruption. This is the second time in two weeks. GREER CPW is lying when they say “on average our customers only experience two power outages per year”. With this unreliability in uptime, I will most likely …
I have never left a bad review in my life. I am graded on them at my job but for two years I’ve been overcharged. The two times I ever called I was told what I might be doing to cause the bills. I turn the heat off during the day and at …
Customer service is awful. They don’t call you back when they say they are going to. Their front line is support is friendly at least, but the supervisor dodges calls with her voicemail and never returns the calls. …
I requested several times to update contact info and change billing to mail only. This was supposedly taking care of over the phone yet I never get in bills until mid month. 1st request, number supposedly changed but not. Absolutely no mail …
Simply the worst. It’s why giving energy companies a monopoly in areas is a bad idea. Costs are high, time to speak to a human is very long if you every get to one which is rare, and they’ll do planned outages without prior notification. …
Extremely reliable service! Everyone who drinks water at my house comments on how good our water is. Also, it’s nice to see how CPW really cares about our community. They are actively involved in Greer not only by donating funds to …
We recently lost half the power to our home and our electrician told us it was an external power company issue causing the problem. I called Greer CPW and they quickly dispatched a technician who diagnosed the issue. He left us with an …
Every CPW customers bill is due on the 12th of the month, as stated by CSR this am.
If theres bereavement, job loss or any other reason then theres still no …
In this cold weather, it takes forever to send a technician to reconnect.
Five hours waiting for the technician to come with two young kids and the service was disconnected in 20 days after the bill due date.. (which happened as my …
Crooks. Bill is consistently higher than a lot of peoples car payment. $400 utilities bill every month. Problem is, I can’t shop around for different companies because there is no other power or water company for my area. It makes me give one star although I’d probably give negative stars.
Unfortunately it makes me give at least one star. New customer who noticed high bills across the board in new property. First rep was rude so she sent me to supervisor. Basically usage was the same average across the board for all 3 …
Worst customer service I’ve ever experienced in my life. These people are only interested in money. If there’s an issue with payment, they shut off your electricity without a grace period to resolve the issue.
Horrible customer service. Terrible buyback rates if you want to go solar. Unfortunately you don’t really have any alternative but to deal with them if you live in the City of Greer. It is enough to make me want to move to another city though.
We had an apartment fire caused by a lightning strike on June 17. The fire department shut off all of the breakers and condemned the apartment. We have been living in a hotel since June 17. Today I got my CPW with the service dates of …
These guys overcharge and change pricing whenever they feel like it. Even if you’re not using a house at all it will cost you $50 to keep it ready. Base charges for everything. You can’t drink the city water. Embarrassing.
My power was cut off and I didn’t receive a courtesy call 9/28/2022. My check will post today 😭 I have this problem every month and I have asked for my due date to be changed because I am on disability. …
We moved into our house less than a month ago and ran our house close to the same temp as the previous owners. They paid only $100 the previous month. We got our first bill for 10 days and it was over 200 bucks! We called CPW right away …
I’ve only had their service for three months and I’ve yet been able to pay online without going in and out multiple times or calling. Someone needs to look at their payment system through the website. …
The give you a week grace on you due date
The Most Worthless, Pieces Of Garage To Exist.
Charging people a late fee when the entire country is out of work just seems heartless.
Awful people, not helpful and can’t explain why I’m being ripped off. Bunch of liberals
Whether the printer has toner in it or not is more important than the customer waiting in line shows a lack of concern for the customer…just saying……
First time putting services in my name. I was a little nervous but the lady that helped me was so nice. There was no wait.
I had paid a reconnection fee and been waiting for over two weeks and nothing.
I’ve always had great experiences with Greer CPW and know the employees take great pride in their work. Very reliable services and great drinking water!
Be prepared by bringing any and all documents relating to your move. This will be neither quick nor easy. Once you have opened your account their service is reliable.
Greer CPW uses chloramine. People complain about skin, digestive, and respiratory symptoms wherever it’s used. Because of health effects from chloramine, Hannibal, Missouri citizens voted to stop the use of chloramine and switch to chlorine and GAC. The vote was April 4, 2017.
Our water pressure was extremely low over the weekend and it has been going in and out every so often. I sent a message online to the held desk over the weekend. On Monday morning at 9 AM, 2 service technicians arrived and assessed the …
worst company, no customer service. No options to change mailing address. Customer services lies about everything – don’t beleive them!
If you are trying to discourage foot traffic in your lobby and paying in person you are doing a fine job…you have one person at the front desk(6 reception areas) and one person at the drive through….when the one person at the reception …
Tried to pay bill over phone and literally hung up on me and wouldn’t answer my other phone calls.
Totally irrelevant to service, but one day my toddler locked me out of the house and there were two technicians doing work near my house and they helped me get back in my house. I was so grateful! Thank you for outstanding community service.
Customer services needs to improve. Got off the phone with someone who was rude and clearly doesn’t like their job.
Miserable. Just never ever had a pleasant interaction with them in the 11 years I’ve been with them. Absolutely despise the fact that they’re the only way to have power in Greer. The technicians that come out are usually nice, but everyone …
WELL I SAID BEFORE WITH THIS COMPANY YOU ONLY GET ONE EXTENSION A YEAR.. WELL NOW YOU DONT GET AN EXTENSION AT ALL!!! THEY GIVE YOU A WEEK AFTER YOUR DUE DATE AND NO EXCEPTIONS THEY CUT YOUR POWER OFF!!!! SERIOUSLY THE WORST COMPANY EVER!!!
Had a gas leak . Called CPW and they were hear within 10 minutes. Prompt service
Great service. The guys fixing the leak were very polite.
Thank you..
Tried to cut my power earlier at the wrong date, parked in parkway of property like they own, trying to cut all utilities after called and given date to do so, then call to say I have to get property open at all times so they can cut power, bad communication between the workers to find out what’s going on.
I used to have Duke until I moved to Greer. CPW is heartless and doesnt care about its customers all they care about is money. Duke always worked with you if need be. But CPW seems like they enjoy cutting peoples power off.
Called 8 times over a 2 hour period with no answer on any attempt. Public service at it’s finest.
Power goes off most mornings around 7:30 and around 8:30 for like 2 sec each time. It’s starting to affect our computer and gaming systems. It’s very infuriating and when we called to ask why all they could come up with was its Squirrels!!
Awesome service! Their Equal Payment Plan for gas customers is great!
If there is ever a gas outage, their techs are usually in the area to help you relight pilot lights.
I’ve got the power! 🎵🎸🎹 …
after open the gas account without gas for 4 days ,we don’t have any hot water for 4 days .we make many phone call to report no gas ,customer services won’t listen , they just say gas account is open .we have gas in this address . they keep …
Always incredibly helpful. On multiple occasions, Greer CPW customer service assisted our family, talking through a gas leak scare and being extremely proficient marking our lines before having a fence put in. Having a local public works is is just another benefit to living in the city!
Have had multiple problems with trees on right of way behind our home hitting electric wire. Had one fire. Sitting here now hearing booms and seeing sparks fly as icy limbs hit wires. Went in to main office and reported problems with low …
I have never had so much trouble trying to pay a bill and restore power. EVERYONE I have talked to was rude. They have the most mest up policies. I live with my significant other and my name is not on the lease but I am listed as living …
Power outage all day. Every time I call for an update, the expected restore time is moved back an hour via an automated message. My wife purchased groceries this morning and is storing milk for our newborn in the fridge. It all has to be …
Our community is blessed in a number of ways. Greer CPW is at the top of the list for why Greer is a great place to live. Greer CPW is the most responsive and easiest public works providers I have had the pleasure of working with in over 35 years of residence in 5 different communities in 5 different states in the USA.
Due on the 1st of the month. Unlike Duke Energy who offers installment plans, due date extensions, as well as disconnect extensions this company offers nothing… Where are the options for those struggling to make ends meet?
PLEASE DON’T USE THESE SERVICES!!!
IF YOU ARE MOVING TO GREER SC PLEASE THINK TWICE WHEN DEALING WITH THIS COMPANY. THIS COMPANY DOES NOT ACCEPT ANY PARTIAL PAYMENTS FOR ANY BILL UNLESS YOU ARE …
UPDATE: Just had another power interruption. This is the second time in two weeks. GREER CPW is lying when they say “on average our customers only experience two power outages per year”. With this unreliability in uptime, I will most likely …
I have never left a bad review in my life. I am graded on them at my job but for two years I’ve been overcharged. The two times I ever called I was told what I might be doing to cause the bills. I turn the heat off during the day and at …
Customer service is awful. They don’t call you back when they say they are going to. Their front line is support is friendly at least, but the supervisor dodges calls with her voicemail and never returns the calls. …
I requested several times to update contact info and change billing to mail only. This was supposedly taking care of over the phone yet I never get in bills until mid month. 1st request, number supposedly changed but not. Absolutely no mail …
Simply the worst. It’s why giving energy companies a monopoly in areas is a bad idea. Costs are high, time to speak to a human is very long if you every get to one which is rare, and they’ll do planned outages without prior notification. …
With Tropical Storm Zeta moving thru the area this morning another anomaly occurred, my home lost power. …
Extremely reliable service! Everyone who drinks water at my house comments on how good our water is. Also, it’s nice to see how CPW really cares about our community. They are actively involved in Greer not only by donating funds to …
We recently lost half the power to our home and our electrician told us it was an external power company issue causing the problem. I called Greer CPW and they quickly dispatched a technician who diagnosed the issue. He left us with an …
Every CPW customers bill is due on the 12th of the month, as stated by CSR this am.
If theres bereavement, job loss or any other reason then theres still no …
In this cold weather, it takes forever to send a technician to reconnect.
Five hours waiting for the technician to come with two young kids and the service was disconnected in 20 days after the bill due date.. (which happened as my …
Crooks. Bill is consistently higher than a lot of peoples car payment. $400 utilities bill every month. Problem is, I can’t shop around for different companies because there is no other power or water company for my area. It makes me give one star although I’d probably give negative stars.
Unfortunately it makes me give at least one star. New customer who noticed high bills across the board in new property. First rep was rude so she sent me to supervisor. Basically usage was the same average across the board for all 3 …
Worst customer service I’ve ever experienced in my life. These people are only interested in money. If there’s an issue with payment, they shut off your electricity without a grace period to resolve the issue.
Horrible customer service. Terrible buyback rates if you want to go solar. Unfortunately you don’t really have any alternative but to deal with them if you live in the City of Greer. It is enough to make me want to move to another city though.
We had an apartment fire caused by a lightning strike on June 17. The fire department shut off all of the breakers and condemned the apartment. We have been living in a hotel since June 17. Today I got my CPW with the service dates of …
These guys overcharge and change pricing whenever they feel like it. Even if you’re not using a house at all it will cost you $50 to keep it ready. Base charges for everything. You can’t drink the city water. Embarrassing.
My power was cut off and I didn’t receive a courtesy call 9/28/2022. My check will post today 😭 I have this problem every month and I have asked for my due date to be changed because I am on disability. …
We moved into our house less than a month ago and ran our house close to the same temp as the previous owners. They paid only $100 the previous month. We got our first bill for 10 days and it was over 200 bucks! We called CPW right away …
I’ve only had their service for three months and I’ve yet been able to pay online without going in and out multiple times or calling. Someone needs to look at their payment system through the website. …