Griffin Hospital

Hospital, Griffin Hospital

Griffin Hospital is a 160-bed acute care community hospital serving the Lower Naugatuck Valley Region. Griffin has received numerous quality and clinical excellence awards, and has been recognized for providing exceptional patient experience.

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Griffin Hospital Reviews ( 193 )

  1. (Translated by Google) They’re calling you; You call back and ask for help in Spanish and he says very rude “No speak Spanish” I suppose how the hospital should have help in several languages ​​even if it is using the help of a translator. …

  2. May May was amazing big time. She is an asset without a doubt to Griffin Hospital! Dr. Marian came right over to me as I was waiting for results on surgery for my friend an explained everything an he to is an amazing Doctor with a gift …

  3. I was told I would have to stay overnight and I was left on a stretcher for 15 hours in a hallway waiting for my room to be “ready” even though a nurse told me there were multiple open rooms. They pick and choose who to care about. People …

  4. Everyone was very nice. The waiting area is very welcoming. It was a very nice experience. I would recommend people to come to Griffin.

  5. The staff at Griffin Hospital’s Cardiac Rehab Program was stellar in every way. Together they formed a friendly, caring, knowledgeable support team. My principal exercise physiologist, Tom Gallagher was both attentive and inspirational – …

  6. Entire staff at Griffin was exceptional. Nurses, anesthesiology team, etc. Charmaine in same day surgery was efficient, professional and caring. I watched her speak to all patients and family members, and she has the ability to put people at ease which is vital during a very stressful time.

  7. Waited in surgical waiting area for 7hrs. While there Charmaine was the loveliest most caring person I have ever encountered in this situation. She met our every need beyond expectation. If I’m ever back here (which I hope I’m not) I really …

  8. I have to give a big shout out to Charmaine who works in the reception area of surgical patients. She was very caring and compassionate and made us laugh. Also a big thank you to Dr. Soto. He shows that he cares about his patients.

  9. charmaine in one day surgery is absolutely amazing! she really makes the whole time there much more relaxing and you can tell she really cares about what she does and cares about the people who come in. she really goes above and beyond! i’m so thankful to have had her there through this 🙂

  10. Love this hospital! It’s CLEAN, beautiful, new, and the staff is so knowledgeable and FRIENDLY! The staff really goes above and beyond to help patients and their family members. Dr. Bonadies is one of a kind! He has the BEST bedside manner I’ve ever experienced with any doctor. I highly recommend him if needed.

  11. If you want to be overworked and under paid this is the place for you, but don’t worry…at least they have “free parking”. When you can find it 🙄 …

  12. Nick was horrible and the lady on the phone at help desk very rude, the lady at scheduling for covid was very nice but it’s people like nick and lady at help desk give the rest of them a bad name.

  13. I would give zero stars WORST HOSPITAL TO GO TO. Was in the waiting room for 5 hours I would avoid this hospital as much a possible just go to a different one wait times are too long and everyone is RUDE!

  14. Absolutely terrible! Had surgery done last month. They did not inform me I will be receiving bills from outside companies! I did not authorize it. Worst hospital I have ever dealt with.

  15. WORST EXPERIENCE EVER. THRY MRSSED UP MY INSURANCE INFO SO I WAITED 5 HOURS OF BEYOND EXCRUCIATING PAIN. I KEPT ASKING NURSES WHAT WAS GOING ON. THEY SAUD THEYD FIND OUT AND NEVER CAME BACK. HORRRRRRRRRIBLE. TBIS IS WORSE THAN A THIRD WORLD COUNTRY! 6 HOURS LATER NO RELIEF.

  16. Nurses and doctors stand around and talk to each other than do work dont know what they are doing got to the er at 2pm it’s now 737 for something yale would have had done and in an hour

  17. This is quite an unfriendly service point particularly, for non-US citizens who requires medicare while in the CT area, and have to pay out of pocket. Use alternatives like Yale primary care center, etc.

  18. I went as my surgeon told me to due to having stage 4 endometriosis I’ve been out of work over a week the dr did no testing on me and then told me that I should be getting pain meds from my surgeon them says follow up with my Dr I have …

  19. Very poor knowledge of knowing what blood work they can do and what they can’t. Supervisor is there for nothing basically. I had to come back multiple times so they figure out they can’t take my blood work because they don’t know how to do that. Very dissatisfied with there service. Will never go back to this “hospital” again.

  20. I was a patient at Griffin hospital located in the psychic ward..last night approxamtly 1:20 am I was assaulted by a patient i experienced neck back nerve and muscle pain all staff did was x ray me and placed me back with the same patient….looking for a lawyer to pick up this case

  21. This is the WORST hospital ever. I was in terrible pain and they made me wait 3 hours in the ER. Didn’t even give me a room I was in the hallway, did not see the doctor kept forgetting I was there. Charged me thousands for horrible service.

  22. I don’t know what time u guys up there went or if u even went to Griffin but been here for 3 hours and the rn comes over and say o yout oxgen lvls went up even tho I visable still was having trouble breathing but since they went up u can …

  23. Nurses, Techs and Crisis workers so totally professional. Psychiatrist on call unprofessional with a serious attitude problem, not a volunteer a paid job, leave attitude @ home.

  24. Hands down worst hospital ever to go to. Literally come here to be slaved if your a worker. All the people of this place care for is there money. They literally have one person to clean all the surgical rooms, deliever and pick the laundry, and trash. Come here if you’d like to have a lackluster experience

  25. Well where do I start. First the ER is ridiculous and my mom never EVER cry’s because of pain and when she did she was Denied pain meds. She had pancreatitis and thought she had the flu. And then when the doctor ran 2 test 2! She was called a liar and that nothing is wrong

  26. My father was killed by a nurse in front of my eyes. She had given Dad a shot of morphine 15 minutes earlier, then woke him up to do a throat suction. Dad did not have a chance to come out of the sedation as she stuck the metal wand down …

  27. I was in a andmotor vehicle accident 3-19 I went to the er and that’s when it began. No nurse came in only a pa 45 minutes later. Told him what hurt.Did a ct scan of neck and head and said it was ok. I got a copy of the results not ok. Told …

  28. Ashley, the blonde chick at the front desk is so rude!!! This makes a terrible first impression!!!!! She is texting on her phone and is rude as hell when we tried to check in!!!! I told her how long the wait was and she said two hours and …

  29. Poor Nursing Bad Educate In Helping Patients In The Emergency Department My Girlfriend Is A Diabetic I Had To Ask 3 Times For Something For Her To Eat We’re Disgusted With The Service Here

  30. GRIFFIN HOSPITAL PHYSICAL THERAPY DEPARTMENT:
    I can’t speak highly enough about Physical Therapists (Liz & Karen) as well as the office staff at the Griffin Hospital Physical Therapy Department. …

  31. I understand certain people/things come first but come on now , almost 2 hours in waiting room is beyond frustrating and no excuse for , very unacceptable yall move like TURTLES and need to move it faster . Extremely ridiculous

  32. I have 2 bills with them, One from the hospital and 1 from a DR office attached to the hospital. I pay both monthly always on time but the Hospital calls me non stop to discuss my bill that im already paying monthly in an agreement THEY set up. If you didn’t want monthly payments then DON’T OFFER IT

  33. When you walk into an ER with a pain level of over 10 , 10 being the highest I don’t understand why it takes over 2 hours to be treated. My first time there I waited 14 hours before they would see me because I was uninsured.My appendix …

  34. Griffin, You made a horrible decision to allow American Adjustment Bureau, Inc to handle account payments. I’m not in collection but had to interact with them in order to pay for my husband’s copay. These people are not only rude but …

  35. I was admitted through the ER i was extremely ill could hardly walk. Fever and dehydrated. 1 week later i still am, and bed ridden. My dr. Cannot help me cause Griffin refuses to give them my records. I have to drive there and get a copy in …

  36. Took my almost 2 year old on a sunday evening. He had nursemaids elbow. The kind of thing that you could normally go to an urgent care for but it was late. Plenty of parking, wait time was short. While we were giving our insurance …

  37. Katherine at front desk in emergency has an attitude problem bad!! i would not recommend anyone to go to this hospital if u need fast care asap they do not care about u in the emergency room the doctors are nice but everyone leading up the …

  38. I made a visit at the ER yesterday due to experiencing heart palpitations and the staff was phenomenal. I was given tests and a blood work up, the results of which alleviated any fears. I want o thank all of the staff, especially the PAC on call (James) and the discharging nurse (Percilla). Very attentive and helpful.

  39. The only reason they get 1 star is so I can write a review. They are not properly staffed and definitely do not have the proper space to accommodate. Wait times are ridiculous. Most of the staff is rude. I would never recommend this …

  40. I love the birthing center. I gave birth twice here at griffin. The staff are very friendly, nice and helpful. They really cater to the patients.The place is very clean and relaxing. It makes you feel like you’re right at home. I like that you can get visitors at any time. Thanks staff at the birthing center!

  41. WORST HOSPITAL TO GO TO. Was in the waiting room for 4 hours had to leave and go to another hospital because when asked after a 4 hour wait how much longer they said with attitude “We’re busy i dont know”. There is always big commotions …

  42. Central scheduling is a joke. They never answer the phone tell you to leave a message and never call you back. I tried 3 times gave up and called advanced radiology they are much more professional.

  43. On February 22, 2017 I was admitted to Griffin Hospital for a Hip replacement. There are not enough words to describe the genuine show of concern beginning with valet parking, reception staff, right through all involved in the surgery …

  44. This hospital is the worst literally. My friend had to wait 5hrs to get admitted. He needed surgery the next day. Imma say this……shut this place down. Or make it better. It’s not the move

  45. In December of 2019 I selected to have my hernia operation to be performed by Dr. Bonadies of Hamden CT, and also selected that my operation to be performed at Griffin Hospital in Derby CT. I couldn’t be happier with both choices. My …

  46. ABSOLUTELY AWFUL. ridiculously overpriced and careless treatment of patients and their family members. staff was unfriendly and did not even offer family members a place to rest or water for hours of waiting during procedure. they did not …

  47. I was dealing with very serious covid19 pneumonia. The pulmonary department did an excellent job of knocking it down with thier do diligence. They also coordinated with the cardiac dept to figure out why my shortness of breath and fatigue was not going away. They stopped me from walking into a heart attack.

  48. Very clean and home like esp for Acute care setting!
    I was very happy with the many experiences I have had here, Both
    my boys were born there and the care was tremendous and my wife …

  49. From start to finish my experience(s) were fantastic…staff was super friendly, kind, caring and capable. Facility was spotless and beautifully updated. So blessed to have Griffin Hospital and Health Services in my part of the state. Highly recommend to anyone.

  50. My dad was treated at the hospital. Care for a patient is very poor and offensive to some degree. Please made me feel hopeless as half of my visits were spent an looking for a doctor or anyone who could get me a extra blanket for my dad. One advice if you have a choice don’t go to Griffin.

  51. Spent three hours in the ER when only three people were before me when I came in, people who came in after me were being brought in before me. Once I was seen it took them 15 minutes to talk to me and then over an hour and a half to bring …

  52. The first time I went they were quick to get me in and seen. They were respectful and kind. Second visit they were rude and one of the male nurses said “I don’t know what to tell you. I can’t do nothing about that. You have to figure it …

  53. Many people in the valley say don’t go to Griffin… I found them to be very professional, caring, knowledgeable and for the most part a pleasure to deal with. I never hesitate to be hospitalized there. Food was good, doctors & nurses are excellent. Their one goal is to get you better and on your way home!

  54. I had bad experiences at Bridgeport Hospital with my elderly Mom’s care, a couple at St.Vincent’s ER and I didn’t know what to do. Because of these experiences they practically just sent her home to die. I took her to Griffin and it was …

  55. This place is awesome. Went to Saint Mary’s in Waterbury yesterday. They didn’t do anything. I was there for about 7 hours and they just sent me on my way home with some medications. I had a bad abcess. The next morning I wake up and even …

  56. The most outstanding Health facility I have ever experienced. When given a choice of hospitals, I traveled over an hour to use Griffin Hospital. At every facet of my recent surgery from pre admission Covid testing, to registration, to the …

  57. Griffin hospital is one of the best hospitals i have ever been at, and I’ve been a nurse for 27 years and have seen many different hospitals over the years. My husband was in Connecticut for work and came down with Covid. He was in the ICU …

  58. Unless you know someone, Good luck getting a covid-19 test scheduled ..you can call all day and not get through to a recording or person, just an endless busy signal/hang-up. Griffin Hospital does not seem to be prepared, more a reactive …

  59. Dr.Jackson is a wonderful doctor! He’s the best rheumatologist, very knowledgeable, very nice, doesn’t rush your appointment, answers all questions, spends a good amount of time with you, very concerned about your health, offers to …

  60. 2 months ago after my second vaccine I had some side effects and I had to go to ER They made me sit for 2 hours for so called DR to see me and never did and I came to the point in pain that could not wait no more so I went home. Today I …

  61. A friend of mine has been trying for years to land a job here. She is a phlebotomist and medical assistant ( certified) this place won’t hire them. She even knows some of the staff. – smh. Not looking for a reply. Her sister in law use to …

  62. July 18 on what was supposed to be my mother’s surprise bday weekend. My cousin passed away, the ambulance showed up to my home within 10 minutes and tried to revive him. Unfortunately on route to Griffin Hospital he did not make it. Once …

  63. Never go to their emergency room. They don’t treat any situation like it’s urgent and they don’t listen to what you’re saying. I went in for pregnancy related issues on Saturday, waited 6 HOURS to be seen for maybe a total of 20mins, then …

  64. Exceptional staff! Above and beyond kind in ways that don’t take much. For example: getting my name called and all the staff saying good luck as I passed by for surgery.

  65. ER is excellent. My son was brought in for something else and they diagnosed acute appendicitis. He was operated right away and was released in two days Nurses were teriffic. Griffin is a great hospital!

  66. My far the WORST HOSPITAL I’ve EVER been to!!!!!! The wait is HORRIBLE!!! I’ve waited over 4 hours to be seen to be called to the back to be sat on a stretcher in a dirty hallway to be told to wait until someone is available to see me!!!!! …

  67. I recently had a knee replacement at Griffin Hospital. My experience from the minute I walked into the hospital until I was wheeled out to go home was great. All the staff were friendly, helpful and personable. It was such a homey …

  68. I myself had a great experience at the hospital for foot surgery !!! Everyone was nice and professional. I was very impressed and happy with my day there. The girls working the covid tent were very pleasant

  69. Meghan Komaromi one of the therapist is such a drone and talks down to patients. She is so “by the book” that she doesn’t know how to have a conversation with mental health patients. She does it in a way that almost feels like she’s …

  70. if I could give ZERO stars I would. I was there this morning with a sever anxiety attack and received the literal BARE MINIMUM of care. My doctor barely acknowledged me and was rude. My nurse was the same, my nurse screamed at me at the top …

  71. Beautiful hospital, valet parking, the courtesy extended by the staff is incomparable. Now for the stuff that matters, Dr. NOT checking on his patient after surgery… WHO DOES THAT.. …

  72. I went in with a slipped disc and wasn’t taken seriously. I did hit my deductible and almost my out of pocket max in one trip though! I had been having extreme pain and limited range of motion in my back for over a week, and as it got worse …

  73. Such an amazing Little hospital tucked 20 miles from Yale with an amazing cardiac ends interventional department. Front door staff is very friendly checks you in with ease even while Covid is always really ramping up. Parking could be extended if there was space but they have a little shuttle if you have to park too far away

  74. Before Covid Griffin is the ER we are closest to but is very fast and usually the wait to be seen is no more than 15-20 minutes. If you are being seen for a non emergency I can’t find anything to complain about. I had 8 surgeries there in …

  75. This is the worst hospital. The staff pick and choose who they want to take care of. I went there today and my daughter was visibly in pain.she was in so much pain that she started to shake uncontrollably and no one asked help! I pleaded …

  76. I have been coming to Griffin for years with my family. Not once did I have a bad experience until yesterday. I went to my primary care doctor directly across the street from Griffin. I’ve been feeling kind of off and wanted to make sure it …

  77. Probably the worst I have ever felt in my entire 31 years. I arrived today via ambulance shortly after 6 am. They were quick and responsive to everything I asked. I had all my blood work and tests done before 9. I was crying in pain. The …

  78. Why do people choose this er? Worst ever .. wait time 3 hours to then go sit in triage forever and listen to workers talk about vacation as they took turbo shots. My 8 year old asked “shouldn’t they be working?” Next time I’ll drive to Bpt. 👎 …

  79. Dont waste time here. I’ve been apart of griffin hospital and faculty physicians for about 4 years and I usually go for general check ups and health maintenance. Recently I’ve had more severe medical scares and when I put my trust in the …

  80. It’s terrible. I waited 3 hrs in the ER. When I was finally called I received a 5 minute consultation with a Physicians Assistant, I did not receive a diagnosis, I did not receive any treatment and I did not see a MD. For this I received a …

  81. My mother was at Griffin for a couple of days in January. She recently received a bill for more than expected. I called and asked for a full statement of her stay so I could follow-up with her insurance carriers to try and understand why …

  82. I have been in the E.R for 5 hours for shorten of breath and chest pain, horrible cough and not one nurse or doctor asked me about my pain or shorten of breath didn’t even offer me a wheel chair if I due or pass out I awill be suing

  83. Jordan whom I spoke with to check on a patient brought down from the wound care center with a fever of 103 was rude. He responded after I asked him how much longer were they going to be in the waiting area considering he was brought down …

  84. My stay at Griffin Hospital hospital was a life changing experience. The nursing staff in the behavioral health center were so amazing and kind and just so in awe to see how passionate they are all about helping patients in their time of …

  85. Worst experience ever!!!!!spent 6 hours the 1st time for a kidney stone they did nothing. The 2nd time 8 hours laying in e.r. couldn’t get a catheter in no food no drink nothing. Unless you are close to death stay away!!!!!!!!!!!!!!!!!

  86. Had outpatient surgery yesterday
    The facility was beautiful and very clean
    The staff from check in to nursing to doctors we’re all wonderful compassionate …

  87. I complied with visitation rules and obtained a negative Covid test. I wanted to visit my elderly father but was denied because I got my PCR test from a medical facility in Danbury Connecticut. I was told to get a “real PCR” test in their …

  88. Dr. Bonadies and Griffin Hospital’s Same Day Surgery OR staff were fantastic! Charmaine at the front desk was so helpful and friendly! Beautiful hospital with very professional staff! Thank you!

  89. We had a wonderful funny and caring nurse in Ambulatory named Charmaine she had every one in good spirits and checked on us all a very happy experience !so glad she was there!!!

  90. Being the first face you see walking into Griffin Hospital means a lot. It sets the tone of the experience you will have . Jazmine Pannell was the most friendly, courteous and helpful person walking into the hospital. I just wanted to …

  91. Came in for surgery with family and My aunt was treated like a Queen .Same day surgery from the moment entering the Surgical Suite Charmaine and the nurses where wonderful …

  92. Horrible. Tout no surprise billing than throw an additional $1400 charge on my bill because the “Facility was limited”. Not to mention that this was for an approximately two minute conversation in a triage room with a PA just to say there …

  93. If I could give griffin a zero I would, they gave a close family member of mine the wrong medicine that she was off since the summer because of the horrible effects of it. Since they gave it to her she was out of her mind and delusional she …

  94. I really don’t know why they call it “EMERGENCY ROOM”. I went at 3am because I had such a terrible earache due to the sinus congestion.
    The front lady said there was a long wait but she couldn’t tell me how long …

  95. I want to express my sincere gratitude. I am highly impressed at the treatment I have received starting from the entrance at reception , the surgical ward and ICU staff and medical professionals i.e. cleaning and catering staff who each collectively made my experience at Griffin as easy and successful as it could be.

  96. I’ve given birth at this hospital 3x and have gotten countless blood work and xrays for myself and my family. The staff is always pleasant and Domingos at check in is a delight. The online portal is basic but very helpful for paying bills …

  97. I don’t recommend anything whether it be as a patient or an employee. My mom worked at Griffin for 29 years, and the absolute disaster that followed after her unexpectedly passing away is still on-going due to the negligence and …

  98. If I didn’t have to give a star I wouldn’t even had . Worst experience I had at a hospital . 2 time having to come back with my husband in less then a week . The first time was bad for the wait time overall the nurses were nice just to busy …

  99. The nurses and the doctors in the maternity ward at Griffin Hospital went above and beyond for me during my delivery and my recovery. They are the best! Every nurse I had was very compassionate, knowledgeable and helpful. I’ve delivered 2 times there and both experiences have been wonderful.

  100. Best experience to bring a baby into this world with. The nurses were very kind and extremely helpful and great sense of humor all around. They really made the delivery very comfortable and peaceful. Thank you all!!!

  101. I would advise anyone who is thinking about having surgery done at Griffin Hospital to run as fast as you can to a different hospital! I had major spinal surgery and while coming out of anesthesia had a violent reaction between the …

  102. One of my family members getting care at Yale New Haven couldn’t get a cardiologist appointment for months. We got an appointment at Griffin just a week later and with a doctor who understands nutrition and prevention—not just medicine and surgery—a plus! The office staff and doctor were great!

  103. The waiting area and staff are absolutely amazing. The furniture is so comfortable and the beautiful fireplace added such nice ambience. Having a television/great entertainment, and of course the host Sharmaine was the best. Highly recommend coming here.

  104. Recently had outpatient surgery for a hernia. First time there in over 20 years . A first class organization with modern, private room for pre surgery and return after recovery . Well staffed with professional and friendly nursing and …

  105. Things went great. From the beginning of the process to the patient being admitted, communication was key and they knocked it out the park.From the registration department , patient services, nurses update. All department working together …

  106. This is the worst place to go for emergency medical care. My fiancé was choking and coughing severely in the emergency waiting room for 5 hours before being seen by a doctor. The waiting room only had two other people in it when we got …

  107. Saw Dr Samer Fedl this morning. Found him to be impressive to the extent that I take time and say so. I was pleasantly surprised at his thoroughness in reference to my issue and grateful for the likable bedside manner. He was articulate in …

  108. I sing the praises of Griffin hospital! My family has gone to Griffin for hospice with multiple elderly relatives, my appendicitis surgery, and the birth of both of my daughters. I have yet to find that my family or self has ever been …

  109. I wanted to share my experience at The Griffin Hospital on 1/16/2023. I have never had an experience in an Emergency room like the one I had at Griffin Hospital. from the time I pulled into the parking lot, an emergency EMS driver showed me …

  110. I am not the type to write a review, but I had to because I had such a great experience at this hospital. I am new to the area and was having terrible pain on my side causing me to have emergency surgery. Yes, the emergency room was …

  111. The nurses at Griffin childbirth center (L&D and Postpartum) were exceptional. I had my son 12/16/22 via caesarean and from the time we were admitted to when we were discharged they went above and beyond to care for you, your baby, partner …

  112. I had surgery on the January 4th 2023, Charmaine was amazing from the second I walked in the door. Made me and my mom feel very comfortable and safe and was very funny and helpful, very happy she was there to greet and take care of us!! …

  113. Absolutely horrible experience!! Mother went in for an elective procedure but there was a complication that prevented it and a more serious issue was found. Not a single nurse came out to talk to me or let me see my mother for over seven …

  114. My mom was in for same day surgery. It was an excellent experience. Registration was quick and easy. All the staff members were friendly and welcoming. The nurses were all very professional and compassionate. Dr. Barajas took the time to explain the procedure, answer all questions and put my mom as ease.

  115. I have been going Griffin hospital for both the emergency and non emergency matters for over 15 years. I truly wish I could give them 5 stars, the urgent care, intake ladies, outpatient care, surgery, regular office visits, NIGHT shift ER …

  116. Griffin is a pleasure to visit. And, who says that about a hospital?? The staff is unfailing pleasant, welcoming, careful and competent. The Dr.’s communicate well, and inspire confidence and. The facility is gorgeous. Who says that about …

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