As an employee of a school district or college in the state of Texas or a member of their family, you can bank at Gulf Coast Educators FCU, where friendly, affordable, personal service has made the credit union a success with educators for more than 70+ years.
| Monday 8AM–5PM Tuesday 8AM–5PM Wednesday 8AM–5PM Thursday 8AM–5PM Friday 8AM–5PM Saturday 9AM–12PM Sunday Closed |
5953 Fairmont Pkwy, Pasadena, TX 77505
(Translated by Google) The best bank in Houston.
(Original)
El mejor banco en Houston.
(Translated by Google) They are very kind. And stay tuned
(Original)
Son miy amables. Y atentos
(Translated by Google) Excellent!
(Original)
Excellents!
A new account holder and no issues as of now.
Full disclosure: I’ve worked here since 1996. I love how we have stayed true to our mission of serving educators in Texas.
Excited to become a member. Made it very easy to apply for an account.
Maritza is so helpful, patient, and informative. Super Financial Sales Representative!
Okay banking
Friendly staff
Awesome people
Pleasant and easy
Very pleasant
I love this olace
Good service.
Love the professionalism!
Great member benefits
They are simply the best
The most friendliest people.
Awesome customer service
Their great services.
Excellent place to have accounts.
$5 fee to cash a check
Friendly serving and relation building bank
My bank is awesome
Great business atmosphere.
I can’t believe how nice everyone is there!
Been a member for over 20 years!
Always friendly service with a smile.
No, thank you for answering when I needed you.
Great and friendly teller staff here!!!
Great banking experience as always
Quick service and friendly staff
They’re really great with fraud protection
This is an amazing bank! I love them!!!
So far so good!
Ernie Siller is the best on loan services
Employees go above and beyond to help patrons…always positive attitudes!
Very good bank. Love everything about it.
Great Credit Union, better than any Bank.
Great service! Been a member here for over 25 years.
Camille was very sweet & helpful!
Awesome experience! Wonderful staff. Always willing to help.
Love my Credit Union. One of the best!
Brooke is always so helpful and friendly
Great Customer service.
Great bank that does not charge fees for cashier’s checks.
I love the commitment and amazing service given to ALL the members.
Great credit union. Nice people and very helpful.
Employees do the Bare minimum. Greetings/salutations are beyond them.
Amazing service, prompt and dedicated customer service!
Excellent service. Always friendly and efficient!
Great banking. Fast at reply and approved loans.
Staff is Super Duper.Very Friendly.Very very Helpfull.
Great, friendly staff, fairly quick and have been here 18 years or so.
Nicholas our loan officer took care of our situation with our boat and motor titles.
Worked fast and efficiently
Great and prompt service! Very friendly staff too!
The BEST bank I have ever had! Wouldn’t leave them for the world!
Been a member for years, car loans are simple, fraud issues quickly resolved , reps friendly.
I love the in and out service from inside the lobby. No waiting.
Got a loan with them for my home, they are an awesome team.. Thanks 2 all the hard working staff
Great customer service, the staff there was very helpful and love banking with them.
I hate that I always have problems getting on line into the bank portal! And now a new system! Hope it isn’t as difficult as the original.
Great bank for all your banking needs. Kind and friendly staff, who are happy to help.
Excellent customer service! Friendly and helpful Great job
Thank you
Nicholas was extremely helpful, straight forward and courteous. I’ll be back!
Great service, great attention, always ready to help you.
I was blessed to work with Maritza Garcia had a wonderful experience. Thank you!
They have horrible rates for their members, loan officer take lunch when you ready to make a deal, they coach their members no to run their credit to compare rates with other financing institutions.there is 0% at the dealerships all you have to do is ask for it!!
Awesome staff and great help from loan officer Ernie does all my loans and I always recommend him his the best!
I love this bank!! I’ve never had any problems and they reward you with money!!!
My hours haven’t changed, why has yours? Making difficult to do my banking, time to move everything to my Well’s account.
Awesome experience!! Zach was extremely helpful and knowledgeable.
Always sooo helpful, informing and pleasant! Love banking here! Great rates, great service!
The worst CU you could ever use, there are several CU’s that you would appreciate. Trust me, in my twenty plus years of being there, it’s the worst!!
Great bank. They do treat you like family and I love the whole bank itself.
Love my Credit Union! Great service, great rates and great returns! Highly recommend.
Karen Chavana Excellent customer service! Very Kind! Awesome attention. Thanks!
I really love this credit union bank , very happy for the rate the gave on my loan car.
I highly recommend it
Nicholas was very nice understanding patient, clear, and helpful. I gave him 6⭐’s
Love it!! ❤️❤️
Great conversationalist, efficient and professional! Zach Fernandez was awesome teller to work with!
Brook was super helpful in getting me through the steps of doing a wire transfer!
Jackie was really nice and helpful 💜 …
Nicholas was very kind and gracious. He was very helpful and we enjoyed working with him.
We’ve been members of GCEFCU for 25+ years and have never had anything but exceptional, friendly service!
Great customer service and awesome financial products. Although a branch isn’t close to me, I hardly even notice, and I still manage my account easily.
This is the Best Credit Union in the Whole Wide World to me Gulf Coast Eductors Federal Credit Union is My Credit Union since 1996 …I Love My Credit Union GCEFCU is number one in Customer Service to All Of their Members…Gulf Coast Eductors Federal Credit Union is the Only Credit Union for me .
Kirsten Villarreal was super helpful with our auto loans with great rates and summer promotions!
Karla was great and quick at getting me all set up with my new account!
I would be careful with the employees that work here! They look into your bank accounts and give other people your personal information! I’m talking like how much money you make and how much money you spend! Please be aware!!!
Marisol was very nice and helpful! First one to offer help!
Great credit union. Quick service. Friendly faces. Not to mention, you get incentives once a year for each product which is pretty cool.
Amy is so amazing. She was very nice and helpful. I would definitely recommend her for services again.
Always been treated like a very valuable customer not a number. Love this credit union, treatment is far superior than any bank.
I switched from the big corporate banks to my local credit union and wish i had done it a long time ago. Friendly staff and great (personal) customer service.
My experience with my loan officer was excellent. Thank you so much Ashley Rosewell for excellent service.
My experience with Dawson was extremely pleasant. He was extremely helpful as well as friendly, fast and efficient.
I’ve been banking here for over 25 years and they have always kept there integrity in customer service relations. There a great credit union!
I love this credit union. I’ve had an account since i was a kid. Never any major problem they can’t fix. Everyone is so nice and helpful.
I received wonderful help setting up an account. Michelle was very nice and helpful.
I’ve banked here for at least 15 years and I have always been impressed.
Staff always goes above and beyond to help, are kind, and personable.
We never dream of banking anywhere else.
It’s not only the employee’s dedication to superb customer service that I love about my credit union, but it’s the ease of using the services offered!
I have had an account at this bank for most of my life. My account was frozen because of a judgement against my soon to be ex husband. I have been treated like the worst kind of trash ever since. My lawyer advised me not to bank here until the divorce is final, but that’s not a problem. I will never bank here again.
Was my first experience with banking back when I was 16. Had a really fast drive thru and the member sevicea staff is always friendly and helpful. The only problem is the lack of other locations If they had more they would be the best!
Great Customer Service, The sweetest ladies Ive had the pleasure of working with.
Great customer service,very polite.Fast and on top of her job,
Super friendly, willing to help. I was outside in a line and Kirsten Gibson asked me if I needed help. She remembered who I was from years ago! Impressive!! Quick and efficient
I have only been a member for a little over a year! I am a SPED Teacher and a disabled Veteran, I love the early pay benefits. ALL of the employees at the West Pearland location are so awesome, i love Going there. So helpful and so nice and …
I am have been member to over 20 credit union and banks in my lifetime and Gulf Coast is the best. The Customer Service is outstanding and they really take care of their customers.
I love this credit Union. Very kid and adult friendly. I’ve used this credit union since I was a kid, and now my kids have saving accounts. I love the Sandy Saver program. For every deposit the kids make they get a wooden coin/token to save …
My teller was so sweet and very professional. She even mention a credit card with my bank.
The best bank in Houston! I’ve been banking with GCEFCU for 7 years now and I’ve never had an issue. My interest rates are fabulous and their security measures taken for fraud ect are great! I attempted to bank with Chase once and quickly learned how amazing this bank really is.
had A big issue yesterday in regards to being charged a late fee from a teller putting my money into my checking rather than a payment towards my loan. I received a call early this morning with no hassle and the error was corrected. Thank you GCE for staying on top of it and correcting the matter.
I LOVE GCEFCU They are always helpful.Every employee goes above and beyond to help members.Always friendly..My husband became a believer a few years ago as he was “someplace else”….like there is any place better than MY credit union!! Yall are amazing !!
Avi was such a great help, and outstanding. Helped us out with all our needs.
The friendly awesome staff and the protection of my account. I tried making a purchase over Crisymas holidays and the fraud department called to make sure it was valid as the charge was from Austria. I confirmed with the company I was …
Have loved my experience here so far.
I have banked with GCEFCU for 15 years. Over the years I have received amazing services, until recently. 2 negative events have prompted this review. …
I worked with Maritza and I had an amazing experience she was patient addressed all of my concerns. She made everything so simple. Thank you so much
Gulf Coast is by far the best credit union! They’re always very helpful, patient, and courteous! I highly recommend them to anyone looking. Thanks for being community based!
Anita was very pleasant to work with!
Gulf Coast Educators Credit Union is a faithful supporter of Dickinson ISD. We appreciate your ongoing involvement and support of our teachers and Students. Your associates are top notch and we love working with them.
Nicholas M was professional, efficient, and patient with our new car auto loan.
Generally, they are pretty good with communication. But, I wouldn’t trust calling to receive accurate information again. I was informed my mortgage payment increased as a result of tax increases and it would return to normal within a couple …
Mrs Reyes did a wonderful job
She gave us all our options and explained everything very clearly. Much more pleasant experience than Shell FCU
I love my credit union because the prove EVERYDAY that it’s ALL about their customers DAY IN & DAY OUT. They are family!!!!
Always prompt, courteous and friendly service. Love, love, love my credit union💜 …
I was excited to be able to deposit on the new atm however it did not give me the option as in if it was the old one I don’t understand why if it clearly did have the deposit cash slot
We have used this credit union now for many years, while it is not our main bank. It was the closest one to us for several years so it was used out of convenience. …
I love this credit union it came highly recommended from my coworkers. I have been with them for 3 years. They refinanced my car loan and we just moved into our first home with a loan from GCFECU.
One of the best credit unions to belong to in this area if you are eligible.
GCEFCU is one of the rare credit unions to belong to nowadays as it is fairly exclusive to school district, college, and educational employers, as well as …
The process was easy and quick. The customer service reps was very helpful and friendly. Excellent credit union!!!
Tried to set up payment arrangements for my car loan months ago. They continue to garnish every pay check that comes in even at these times they continue to garnish. I called in and they didn’t even try to help. After this loan I’m done with them. They were always good to me up until recently.
We have been members for at least 25 years and financed many of our vehicles there. They have always been super helpful and the rates beat every other source we have tried. I have experienced the best customer service there of any …
Kirsten Villarreal was AMAZING and so HELPFUL! She got me refinanced for my car at a low rate and the monthly payment in my budget! She was also very polite! Thanks Kirsten! <3
Awesome customer service. Great place to do business.
I have been with CU for over 20 years and my loan officer Ernie is the BOMB DOT COM. He always goes out of his way to make sure to help me and my family members who all have accounts here. I highly recommend this CU. Staff also has always …
Our financial and member services experience with GCEFCU was awesome, as usual. Great job!
Need to take coins instead of using the machine that does not add all of them
The absolute best bank/credit union I have ever used. The KINDEST and most helpful employees ever! I’ve had multiple instances of increased communication with my bank (my checkbook was stolen and I had to change all my accounts over, a …
Getting ready to leave for Marine Boot camp and go serve the country. When i call to have my car payments paused (Note: I have a federal document that states they have to pause the payments, its illegal if they dont and im out of time to …
I have been with you for over 20 years and i still have the best experience as the first time. Love this credit union and their professionalism!!
Martiza was very helpful and informative, i will be working with her from now on.
Kristen provided excellent service. She was very efficient, kind and thorough. Kristen took care of our financial needs in a timely manner.
Excellent customer service! My mom passed away and I had to close her account. I was emotional. Imanol Rodriguez was extremely comforting and professional in taking care of my needs. I appreciate the services provided by GCEFCU and how …
Customer service is an absolute joke. My husband applied for an auto loan and Ashley Rosewell in the loan department ran my husband’s father’s credit by mistake even though my husband provided OUR account number. They have the same name …
Great experience refinancing our Auto loan!
Anita Jordan was a wonderful at explaining the terms of my personal loan.
Honestly I have had only positive experiences since I joined gcefcu
I have been a member with the credit union for over 10 years and although I’ve had exceptional service I will say it’s slowly declining. I don’t think it’s the employees themselves it’s just the lack in numbers. You’ve recently expanded …
I am Highly dissatisfied with the loan officer *** Bob Hedrick! *** Our first scores were Mine 615, my husband’s was 630 (via phone). A few days later our scores were mine 591, my husband’s was 626! That’s a big difference, when nothing has …
Pam Ladd a loan processor made a careless mistake that affected our company. But we are all human we make mistakes my complaint is how she handle the situation afterwards. Very unprofessional and rude. I hope her day gets better or find something she enjoys doing as a carrer.
Great banking place to I would refer you to my family & friends keep up the excellent work
GCEFCU has been a huge help with helping me in my journey to becoming an educator! Thank you
Excellent costumer service from Ms. Anita Jordan our financial sales representative!
This past Saturday Victoria did a great job helping me reset my online information while making sure i didn’t have any remaining questions before leaving! She was professional, quick, and very nice!
First time loan, very informative, gave great advise, process was painless with Martiza Garcia much appreciated!
The service my parents received from Kirsten Gibson Villarreal was excellent. After contacting the office on several occasions they were unable to speak to a loan officer while theirs was out of town. Kirsten stepped in to help us through …
To whom it concerns, you have an “AWESOME” Employee working for you. She was very Polite, Professional, Considerate, Knowledgeable and very Understanding. Most of all a Blessing in forming the transactions for me in a timely manner. Please …
And okay Bank the upside is I get paid two days early. Downside is I am never approved for any loans. I’ve been with the bank for years but refused even a small loan of $200. Customer service is OK if I have to make large transactions I do …
GCEFCU is the best! We have worked with them for all our financial needs. Thank you Nick for always taking care of us!
Marilyn, Bianca, and Elizabeth have exceeded my expectations at GCEFCU. They have been so friendly, helpful, and knowledgeable. I can’t toot their horn loud enough that they are an extreme pleasure to deal with. Thank you GCEFCU for always being good ol faithful for me!!!!!
Destinee Reyes was awesome in helping my husband and I open our new accounts online! We are new to Texas, coming from Arkansas, and there are many financial institutions to choose from, but I feel welcomed at GCEFCU, which makes a difference!
Thank you Marilyn Guerrero for helping me with my card problem and my daughter’s. You are very nice, kind and friendly. Always smiled and said “You’re welcome”. God Bless🙏 you Marilyn. …
Pasadena branch have always be so nice. Every person I have talk to have always been so polite. They even help me with my credit score. They are amazing.
Updated January 2022: My review went from 5 stars to 3 because the credit union no longer has a 24-hour ATM available at the Pasadena location. I even went to their website but there’s no information about the reason for taking out the ATM …
Donovan did an excellent job. He answered all our questions and helped my mother eith all her needs. He went over and beyond! Keep up the great work job Donovan!
Twice now we have been screwed over by this “educators” credit union.
First time was when we contacted them about a low interest house loan to …
I had a pleasant experience enrolling! It was handled very smoothly and in a timely manner. Definitely a positive experience.
I had been a customer for 32 years and twice I had money taken out of my account without my authorization. The first time it was a check that they told me would be cleared and was even showed in my account. I even screenshot it. I had to …
They are very nice and helpful people, really looking out to take care of you as a customer and make it easy and understanding for all purposes. Nicholas really helped out a lot and I really appreciate his time.
I have been a member of CUs my whole life. My CU of 35+ yrs was becoming more like a traditional bank with multiple fees and phasing out smaller accounts. We made accounts for all our children when they were born. Credit Unions are to …
GCFECU has been our financial institution of choice for many years. Employees are polite, knowledgeable, and friendly. I recently worked with Philana and Blanca and received top-notch help from both ladies. Thank you for providing exemplary service on a daily basis!
Luis Martinez was patient and caring, went the extra mile for us to get approved for a loan as my sister tragically passed away recently at the young age of 45. We are devastated as I am thee only living relative. We are overwhelmed my …
Great decision to become part of this Credit Union. I highly recommend because of their great service, friendliness, and ease of doing business. Easily a five-star experience!
Nick Mosley was very helpful as we financed 2 vehicles with him this week. He even stayed a little late to get both loans processed. I truly appreciate his time, attention and conversation. Thanks for taking care of us!
I’m extremely satisfied and happy with my credit union! Every financial need I’ve had in the last 6 months has been met quickly and easily through GCEFCU. Being a member has given me peace of mind over my finances and has helped me accomplish financial goals.
This Credit Union is by far the best credit union! Every time I walk into the main branch in Pasadena, I am greeted with smiles. I’ve been with GCEFCU for 18 years and I do not plan on ever changing. Today I had to take care of some …