The employees are always friendly and knowledgeable. I enjoy the service I am given each time I drop in. The best Credit Union in Pensacola to do business with. 🙂
They were always friendly, helpful and gracious to us. We loved them but we had to close our account upon moving to Arkansas!!! we wish we could have taken them with us!!!!!!!!!
A credit union is always a better option for your banking needs. They are there to serve their members interest. Gulf Winds is a great choice in the west Florida area.
I absolutely hate your phone system! I am so sick of listening to prerecorded messages and waiting on line. I cannot believe it wouldn’t be easier to answer the phone!!
I’ve been a member for a number of years now… and I just love them. service is knowledgeable, friendly, and efficient. Run don’t walk to this wonderful Place
Courtney at the 9 mile branch goes over and beyond.. she as well as the other staff make you feel like you are vip.. can’t say enough good things about this credit union and staff.. making banking a pleasure
This is the worst financial institution of all time. From the minute my wife and I called to get information about their policies and procedures, the crap started. The classic example of the right hand doesn’t know what the left hand is …
Choose another bank. Gulf Winds is not a customer first bank. I have had gulf winds since before joining the military in 2012. I am finally done. While deployed I would pay my credit card off each month with my gulf winds account. I had the …
There ATM’s do not accept deposits so that causes you to go overdrawn when you cannot put money in the ATM during your my time this is unacceptable I will be closing my account as soon as it is up-to-date
When I first walked in to make a new checking/savings account, I immediately felt unwanted as I was forced to wait for WAYY longer than I’ve ever had to wait at a bank to see a rep (1.5 hours). When I was finally helped, the rep seemed very …
GWFCU is the best bank in town… I’ve been here almost 20yrs. I started with them, switched to Regions for a year or so, (mistake) and went back. Something pretty drastic would have to happen for me to switch again.
Wish I could give no stars. Went great for years but now this new processing of your credit cards made my original agreement for high yields checking with them no longer valid and Gulf Winds Federal Credit Union refuses to honor it, tried …
So far I have been waiting to be seen for over half an hour just to close an account. They have never had great customer service and they can’t blame covid, since it has been this way before then.. Not leaving till I close my account.
Normally when I go here to deposit money it’s a good experience. But for the past 2 times I went to deposit money in the drive through, I’ve waited 20 plus minutes. I’m not exaggerating when I say I would watch 8 to 15 people that came after me get assistance and leave in a few minutes. At this point I am considering other options.
I want to publicly thank Sherry in mortgages for the world class customer service she provided. We found our dream home but the conditions required us to apply, qualify and receive a mortgage in less than one month! It would have been …
I have always gone through Gulf Winds for my auto loans. They beat every rate in town everytime. Shelly in the loan department is amazing and goes over and beyond for the members and the great customer service really stands out over others.
AMANDA IS THE BEST. She really cares about what she does and providing exceptional service for her customers. I felt like I mattered and she went above and beyond in working on my behalf. Gulf Winds you have a true gem working for you.
I just got a 1.49% loan from these folks for a used car that I purchased out of state. The process was a little long (because of working with an out of state dealer–instead of a local one) but it all worked out just fine. I sold my older …
Gulf Winds is a fantastic, customer oriented Credit Union, but this location has complete garbage customer service. Had nothong but bad experiences at this location, as has many of my friends and colleagues. Employees patronize or talk …
Started doing business through an auto loan. They pre-approved me and it took so much weight off my shoulders when shopping. Since then, every visit has been pleasurable. I have the savings account and have since opened another Christmas …
This was my first visit into the bank since the pandemic. I was welcomed with a smile from the representative who handled my transaction at the first window. She is one of my favorites there and it was good to see her again. Thank you.
I had such a great experience at Gulf Winds! I applied for a membership and preapproved auto loan on the same day. It was such an easy process. I really like that they only had to pull my credit once. The employees on Creighton were so …
At a trying time, my daughter was rear ended, Gulf Winds and Kim Glass in particular, stepped up and made the loan and refinance process simple. They have gained a new, life long member!
I was working with Kim! She’s very intelligent, informative, and very motivated Financial Representative. She took care of me, and all my needs. It was a smooth and Easiest process for getting an auto loan!
Refinanced our home loan in April 2020. Smooth transaction until I emailed my mortgage processor May 19 to find out why I still haven’t gotten a new account set up to make payments on our mortgage as I had filled out the required paperwork …
We have been customers of Gulf Winds FCU and have had nothing but great service was called by Debra S to see if we wanted to refinance our 2 cars and they blew the competition out, saved us alot on both vehicles. Thanks GWFCU, we appreciate you
Easy online process to open an account. No hassle. I am a Credit Union lifer for all my banking needs! Can’t wait to move to Florida and begin a new Chapter in my life. Just continuing the Journey and will be surrounded by family.
Very helpful, efficient and friendly experience. I would recommend Gulf Winds to everyone. . Overall good experience and was helped in a timely manner. Associate made sure that she had covered all ares of the visit and that there was nothing more she could help with before leaving.
We highly recommend Gulf Winds CU to everyone. We have been banking with them for many years and they ALWAYS go out of their way for their customers.
Be it a little issue or a big one, they always do their best to please their customers and get the right outcome for you.
Representatives are very friendly and offered services that were helpful for my experience. I will definitely tell other people about the Credit Union.
Very pleased with all that the credit union has done for us. They are very helpful and understanding. I would highly recommend. I also asked the employee, how they are treated. She informed me that they are well taken care of and that the company really appreciates them. I was very happy to hear that.
I was looking for a car loan and Gulf Winds were very competitive! It took me two months to find the vehicle and numerous inquiries but Gulf Winds were very patient with me. I would have to say that my experience with their rep Kim Glass …
These people are great and very efficient. If there is any kind of problem, they are quick to get it resolved. They are always looking out for the customer.
Great credit union if you’re in the Gulf Coast region with excellent rates and top tier customer service. They’re also known for RV loans… I think I’ll apply for one with them soon…
I just moved to Florida, and was looking for a new credit union that would take care of my needs, and wants. Gulf Winds knocked it out of the park. Kim Glass took great care of us. From opening new accounts, to taking out loans, to just …
Tried to open an account with Gulf Winds Credit Union online and never received a call from them to complete the process. When I called them, they had some bogus information from 2011 and I was not even in this State during that time. The …
I was able to create an account completely online which I found to be absolutely amazing. We’re all very busy so to be able todo this with minimal interference on my schedule was amazing.
The process of setting up my account online with Gulf winds was actually pretty easy and when it did have a problem for just a second with the verification process, the staff was very quick to help and get me going and my account set up very fast!! Highly recommend if you need a free checking account !!
Extremely easy and very user friendly process. I highly recommend anybody that is looking for a positive and professional banking experience to give Gulf Winds Credit Union the chance to show you how great they truly are.
The employees are always friendly and knowledgeable. I enjoy the service I am given each time I drop in. The best Credit Union in Pensacola to do business with. 🙂
Very prompt customer service online experience.
They were always friendly, helpful and gracious to us. We loved them but we had to close our account upon moving to Arkansas!!! we wish we could have taken them with us!!!!!!!!!
A credit union is always a better option for your banking needs. They are there to serve their members interest. Gulf Winds is a great choice in the west Florida area.
Convenient
The absolute best !!!!
Friendly Staff
Alright
Horrible Horrible Horrible…..
No lines and friendly service
Awesome staff helpful info on accounts
Have used this bank since 2008!
Easy to sign up.
Great customer service
Great employees friendly staff very helpful
Fast, Professional and Easy….
Always been good to me
Very helpful
Worst bank ever will never come back to this bank
Excellent!!
Don’t go here. They’ll smile in your face and close your bank account for no reason.
Great place for banking services.
Friendly
Great banking and customer service
Love this bank. Great people and very helpful.
Friendly staff and great rates for auto/mortgage loans.
Great Service and excellent loan options!
Great service!
easy. quick processing
Great bank service with no monthly fee in Pensacola area…
Been going here for years. Staff is always friendly and efficient. Never a bad or difficult visit
The staff is very friendly and it is a nice environment!
Right on the corner and very convenient. I am a NFCU member and you can use their ATMs for free so that’s a plus.
An extremely simplified process to open an account. It moved quickly and seamlessly.
I absolutely hate your phone system! I am so sick of listening to prerecorded messages and waiting on line. I cannot believe it wouldn’t be easier to answer the phone!!
Very helpful and friendly.
Above average and prompt service, very clean ( including restrooms), well organized
Everyone was very nice and friendly and answer all my questions
Extremely easy to set up and great rates for high yield checking.
Great experience signing up?!
You are treated like family when working with GWCU!! This is something you don’t see much anymore. Thank you GWCU!!!
Greater ice and a very competitive rate
Easy setup and friendly service!
Great customer service
Awesome customer care! Friendly and very helpful when it came to figuring out different accounts and better solutions for my money!
Gulf Winds has always been very helpful with friendly and knowledgeable Staff members.
Very easy account opening process
I’ve been a member for a number of years now… and I just love them. service is knowledgeable, friendly, and efficient. Run don’t walk to this wonderful Place
They are good people.
Courtney at the 9 mile branch goes over and beyond.. she as well as the other staff make you feel like you are vip.. can’t say enough good things about this credit union and staff.. making banking a pleasure
This is the worst financial institution of all time. From the minute my wife and I called to get information about their policies and procedures, the crap started. The classic example of the right hand doesn’t know what the left hand is …
Everyone is pleasant to work with and helpful with most all banking issues
Wow they made it so easy to get this loan and purchase my first motorhome!
Very easy to open an account online and the customer service was great!
Choose another bank. Gulf Winds is not a customer first bank. I have had gulf winds since before joining the military in 2012. I am finally done. While deployed I would pay my credit card off each month with my gulf winds account. I had the …
I bank with them and have car loan. They ok
Love being able to finally have an account again without having to go in the bank! Super simple setup…
Very professional and very client oriented. Would recommend to anyone. Also, their app is very easy to use and understand.
There ATM’s do not accept deposits so that causes you to go overdrawn when you cannot put money in the ATM during your my time this is unacceptable I will be closing my account as soon as it is up-to-date
Everyone is helpful and very friendly.
It was easy to set up an account and Tammy from Online Banking was helpful and pleasant.
We have been exceptionally happy with GWCU. We have been with them for over ten years, and use them for all of our banking and financing needs.
Great communication, fast and friendly!
When I first walked in to make a new checking/savings account, I immediately felt unwanted as I was forced to wait for WAYY longer than I’ve ever had to wait at a bank to see a rep (1.5 hours). When I was finally helped, the rep seemed very …
Easy and fast setting up a checking account.
GWFCU is the best bank in town… I’ve been here almost 20yrs. I started with them, switched to Regions for a year or so, (mistake) and went back. Something pretty drastic would have to happen for me to switch again.
I have been a member of Gulf Winds for 10 years and always have great service. All my family members are also members of Gulf Winds.
Wish I could give no stars. Went great for years but now this new processing of your credit cards made my original agreement for high yields checking with them no longer valid and Gulf Winds Federal Credit Union refuses to honor it, tried …
Crystal Kroll is excellent, she is always so quick and efficient. We love Gulf Winds!
I just moved from California to Florida and it was very refreshing to work with Kim Glass. She was a pleasure to work with and an awesome employee.
So far I have been waiting to be seen for over half an hour just to close an account. They have never had great customer service and they can’t blame covid, since it has been this way before then.. Not leaving till I close my account.
Normally when I go here to deposit money it’s a good experience. But for the past 2 times I went to deposit money in the drive through, I’ve waited 20 plus minutes. I’m not exaggerating when I say I would watch 8 to 15 people that came after me get assistance and leave in a few minutes. At this point I am considering other options.
I want to publicly thank Sherry in mortgages for the world class customer service she provided. We found our dream home but the conditions required us to apply, qualify and receive a mortgage in less than one month! It would have been …
I have always gone through Gulf Winds for my auto loans. They beat every rate in town everytime. Shelly in the loan department is amazing and goes over and beyond for the members and the great customer service really stands out over others.
AMANDA IS THE BEST. She really cares about what she does and providing exceptional service for her customers. I felt like I mattered and she went above and beyond in working on my behalf. Gulf Winds you have a true gem working for you.
Great customer service when I had to call in
I just got a 1.49% loan from these folks for a used car that I purchased out of state. The process was a little long (because of working with an out of state dealer–instead of a local one) but it all worked out just fine. I sold my older …
Gulf Winds is a fantastic, customer oriented Credit Union, but this location has complete garbage customer service. Had nothong but bad experiences at this location, as has many of my friends and colleagues. Employees patronize or talk …
Simple, straightforward, easy to use and apply for services!
Super easy process opening up a checking and savings account online. Only took a couple minutes and I will be referring all my family and friends!
So friendly and professional it was just over all great customer service !
Very friendly and helpful staff. Made opening our new accounts quick and painless. Look forward to doing business here for years to come.
Started doing business through an auto loan. They pre-approved me and it took so much weight off my shoulders when shopping. Since then, every visit has been pleasurable. I have the savings account and have since opened another Christmas …
Elizabeth was awesome she knows her job. She is very friendly and kind. Thank you for taking care of all my financial needs.
Very easy to open new account
Gulf winds sign up, and account funding is very simple!!
Crawfordville has very helpful and friendly staff.
This was my first visit into the bank since the pandemic. I was welcomed with a smile from the representative who handled my transaction at the first window. She is one of my favorites there and it was good to see her again. Thank you.
I had such a great experience at Gulf Winds! I applied for a membership and preapproved auto loan on the same day. It was such an easy process. I really like that they only had to pull my credit once. The employees on Creighton were so …
At a trying time, my daughter was rear ended, Gulf Winds and Kim Glass in particular, stepped up and made the loan and refinance process simple. They have gained a new, life long member!
I was working with Kim! She’s very intelligent, informative, and very motivated Financial Representative. She took care of me, and all my needs. It was a smooth and Easiest process for getting an auto loan!
Refinanced our home loan in April 2020. Smooth transaction until I emailed my mortgage processor May 19 to find out why I still haven’t gotten a new account set up to make payments on our mortgage as I had filled out the required paperwork …
We have been customers of Gulf Winds FCU and have had nothing but great service was called by Debra S to see if we wanted to refinance our 2 cars and they blew the competition out, saved us alot on both vehicles. Thanks GWFCU, we appreciate you
Easy online process to open an account. No hassle. I am a Credit Union lifer for all my banking needs! Can’t wait to move to Florida and begin a new Chapter in my life. Just continuing the Journey and will be surrounded by family.
So easy and quick. Great support. All from the comfort of home.
Very convenient and easy process opening my account online!
Very helpful, efficient and friendly experience. I would recommend Gulf Winds to everyone. . Overall good experience and was helped in a timely manner. Associate made sure that she had covered all ares of the visit and that there was nothing more she could help with before leaving.
Very easy to navigate the website. Ease of service is always a great thing!
Very friendly, fast, enjoyable experience opening up a new account.
I’ve been with GulfWinds for a long time and recommend to everyone
We highly recommend Gulf Winds CU to everyone. We have been banking with them for many years and they ALWAYS go out of their way for their customers.
Be it a little issue or a big one, they always do their best to please their customers and get the right outcome for you.
Representatives are very friendly and offered services that were helpful for my experience. I will definitely tell other people about the Credit Union.
Great experience ant the Kerry Forest location! Helped immediately and solved my issue! Thank you
Very pleased with all that the credit union has done for us. They are very helpful and understanding. I would highly recommend. I also asked the employee, how they are treated. She informed me that they are well taken care of and that the company really appreciates them. I was very happy to hear that.
I was looking for a car loan and Gulf Winds were very competitive! It took me two months to find the vehicle and numerous inquiries but Gulf Winds were very patient with me. I would have to say that my experience with their rep Kim Glass …
New Member: so glad I joined. Very easy to open an account and so many benefits!
Customer service was phenomenal. They emailed me in a timely manner and was so helpful.
These people are great and very efficient. If there is any kind of problem, they are quick to get it resolved. They are always looking out for the customer.
It’s different… unlike other credit unions and banks,it carefully walked me thru each step by step.
Been with Gulf Winds for 10+ years and have never had a bad experience.
Great credit union if you’re in the Gulf Coast region with excellent rates and top tier customer service. They’re also known for RV loans… I think I’ll apply for one with them soon…
Everyone was very quick and helpful. Very easy to take care of what I needed to do.
I just moved to Florida, and was looking for a new credit union that would take care of my needs, and wants. Gulf Winds knocked it out of the park. Kim Glass took great care of us. From opening new accounts, to taking out loans, to just …
Tried to open an account with Gulf Winds Credit Union online and never received a call from them to complete the process. When I called them, they had some bogus information from 2011 and I was not even in this State during that time. The …
So far, I have been very satisfied with Gulf winds credit union. The online application process was very simple
The online experience was great even at 2 am in the morning! lol
Highly recommended!
I was able to create an account completely online which I found to be absolutely amazing. We’re all very busy so to be able todo this with minimal interference on my schedule was amazing.
The process of setting up my account online with Gulf winds was actually pretty easy and when it did have a problem for just a second with the verification process, the staff was very quick to help and get me going and my account set up very fast!! Highly recommend if you need a free checking account !!
Extremely easy and very user friendly process. I highly recommend anybody that is looking for a positive and professional banking experience to give Gulf Winds Credit Union the chance to show you how great they truly are.