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NOOOOO!!!! Don not go here! Took my mom to the ER this past Friday afternoon then she was then admitted to a room overnight. Sometime (WITHIN 20 HOURS) her jacket and sweater were missing (aka..stolen) but not her pants!!!!!!!! How does …
My doctor sent me for an ultrasound. The procedure and techincian were fine. At the time I was charged over $1300 for the procedure. I received my claim info from my insurance company which said my portion was $714. The hospital only …
Google should give the minus stars review option. Horrible! Absolutely horrible experience. Words could never ever describe what we went through. I seriously believe the employees of this hospital must realize is human beings who they’re …
Very UNPROFESSIONAL people and very rude, I went with sharp chest pain and I came home with more pain and never help me with a medication for this pain at all! The rude doctor treat me so way bad, I told her I need medical attention and she …
I went in for a cardiac procedure on October 28, 2000. The lab waiting area was packed in a tiny room with NO requirement for social distancing. Everyone was in masks, but the waiting time was excessive, people were side-by-side AND, few …
I went to the Emergency Room for stitches. They did a good job and they were very attentive. I would give it 5 stars, but billing has been a little crazy, but I guess that’s how most healthcare places are.
Do not send your loved ones here if you ever want to see them again. My grandmother passed away in this hospital and they informed us we could come see her and once we got there they told us other stories. Never gave us facts about my ill …
The second week of Feb. I was admitted into the ER at this hospital. I was tested and found to have COVID-19 with double pneumonia. I am 69 years old and diabetic and when admitted for COVID-19 I was terrified. I was so sick but the one …
Smh the waiting room wait is one thing to go wait in the triage is another thing smh it’s pathetic do not come here unless you just questions and have all day and night to wait horrible around.
My almost 84 year old mother had surgery there last Monday. The doctors and nurses were excellent. However, this is not true of physical therapy and most especially not true of the “social workers”. I’ve come to the understanding that these …
Staff is extremely rude and does not listen to anything you have to say. Try to bring a loved one food after 9:00 and was treated like a criminal. If the food wasn’t so horrible then we wouldn’t have to bring outside food in. Worst hospital around!!!
my mom was admitted there for PE, after her hip surgery, she stayed there for 7 days and we had quite few nurses that were so very rude and un-respectful, my mom had fever and one of the nurses told me she has infection in the bone where …
The worst healthcare service I’ve ever received! They were extremely negligent. They have no quality of care, were rude, unprofessional, and lacked basic knowledge and experience. They wrapped my stitches with adhesive wrapping, which stuck …
My friend recently had her baby here, and during her epidural there was an issue that caused her blood pressure to drop , the awesome labor & delivery nurse Caroline acted fast and got the situation under control & explained everything that …
Less than mediocre service. Went to this ER 3 times and they still didn’t get it right. The right side of my large intestine fell into my pelvis area in march. I told them I could feel it moving up and down inside me, but they considered it …
Took my son to the emergency room for throwing up and fever- check in was professional due to Covid and construction going on but staff is there at every point to assist you. From the check in, doctors, nurses, x ray texhnicians, service …
I took my elderly mother to the emergency room drop off, gave the nurse my mothers identification and medical card. I received a call an hour later from the “doctor”, who asked all the necessary questions. Then, 4 hours later I receive a …
The ER nurses are very rude . also the doctors told us that my husband had something on his brain according to the ct scan “possibly a blood clot” had him stay overnight in order to run more tests , then the next day say it was a mistake there was nothing on his brain ..
My mother, unfortunately, had to spend some time at this facility on several occasions. I even had my gallbladder removed here. All of the doctors I have met with (my mother’s doctors and my own) have been absolutely fabulous. They don’t …
Ladies in the front act like security guards. We have a dying relative and we came to visit before passing away. They adamantly said only 2 (same) people allowed all day. They’ll probably get their bonuses for doing their job, but this place isn’t for people like that.
This place is horrible. Inept. Rude staff. Nurses are mean. The ER is a TOTAL joke and it is like visiting a third world country. The WORST thing Gwinnett did was merge with Northside.
I went to the Emergency Room . Assistance was good and the time to proceed was OK .
I was there for 3 hours and I got scan and anything else. When the doctor …
Please don’t bring family here if you want to see them again. They put you on a ventilator WITHOUT authorization. They push and push and push for patients to be on the ventilator just to say just 2 days later, all the patients organs are failing and it would be best to put them in comfort care. ICU nurses and Drs are terrible.
I was in a major motorcycle accident and in critical condition. The EMS brought me to this location, as it was the closest trauma unit. I had two surgeries. The first surgery was a temporary fix until my vitals were more stable where I …
My experience at this hospital was in the Labor and Delivery unit. I had a C-section. The staff that performed the procedure was excellent, i had a problem with the staff on the Labor and Delivery unit. When i was transported to my room …
Terrible ER. I was made to walk a long distance to leave the ER even though I’m not able to walk very far. I guess they don’t own a wheelchair. The service has really went down since Northside took it over. I would hate to go here if my life depended on it.
I was here 4 days ago.. apparently it’s not the hospital it’s the ppl. Staff here today is totally different from the staff the other night.Tonight the nurses are very nice and helpful. They act like they care tonight . My nurse …
Phenomenal service. Extremely caring doctor and nurses. Was nervous to go into the ER after bad experiences elsewhere. This hospital was so supportive and understanding.
I just left this hospital and I don’t have health insurance until January. I went to visit for my throat because I had a hard swallowing my spit and the right side of my neck was really tender. The only thing the nurse did was check my …
Been a nurse for years but had to leave my Dad alone at hospital, unable to communicate understandably with anyone. Reason? Apparently, although healthy and fully vaccinated for Covid, I CAN spread it to others between 8pm and 11 am but totally safe to others between 11 AM and 8 pm. I must say we live in a COVID insane country.
This is currently taking place on 3/10/21 after 6:30 am. Northside Gwinnett Hospital’s registration department for day surgery badgers patients prior to their surgical procedures. After paying what they asked for my current procedure, I …
Over the past week I have been contained to the ICU with extreme discomfort and pain. As someone who is HATES hospitals I have to say they have an amazing staff. Karen, Ingrid, Emily, Mateo, Ted, and all the other nurses helped me …
Having to pay for parking every day is obnoxious. If you have a family member there they should give you a parking pass if they’re concerned about people using the parking lot—but that’s not what they’re concerned about. They’re trying to …
Labor and delivery was a nightmare. After a c-section having the baby in the room 247 while you are trying to recover is horrible. People came bursting in the room literally every five minutes, talking at the top of their lungs. After …
Update… I will say the nurses I had and especially the ER doc made up for the time I had to wait (which was literally 5 hours). Get just a couple more docs and nurses like them to cut the 5 hour wait time and this hospital would be …
I just seen a video of how a doctor treats some of their African American patients in there and I just have to say I am very appalled at how they treat other ethnicities and minorities there should be no difference in how you treat a …
Terrible terrible! People go to ER Because they think what they have is life threatening! If the hospital doesnt think so, then they should just send us back home, not have us wait for over 4 hours then give my daughter ibuprofen and go home! The wait is crazy, nurses are rude and everything us just upsetting
Worst experience ever! From the EMT to the E.R staff! Absolutely no compassion for the patient or their families. You can tell it’s just a job to them. Everyone we came into contact with was absolutely horrible. I work in healthcare and …
If you don’t have insurance, they don’t treat you like a person. Went for sinus/ear infection symptoms yesterday around 3 PM, they never one time checked my sinuses or my ear. Dismissed me after waiting in a room for two hours. Was only …
My elderly mother was admitted & my daughter was told by several nurses that visitation was allowed daily from 2 to 6, we were later told visitation haven’t started yet when she arrived to visit the next day. Additionally, I called the …
Dr. David J. Powell lacks bed side manners and professionalism. He maintained he lack of thinking I should have come into the ED. Instead he repeatedly mentioned that I should have gone to see my neurologist because it was a working …
I would give this place no stars if I could. Took over 28 hours of waiting in the ER before my wife got a room. While in the ER every meal they brought her was at a minimum an hour old and at the worst 2.5 hours old. This was verified with …
This hospital was the worst experience I’ve ever had. I was put in a triage room solo and caused me to have an anxiety attacked because I was yelling for assistance and nobody heard me screaming. Then JV the paramedic laughed at me when my …
Been in the waiting room for 4 hours and there aren’t even a lot of people here. Everyone is moving without a purpose. I will never come here again. I’m in a lot of pain and to sit here for 4 hours is ridiculous.
Went to ER & within 4 hrs got a room in ED …. very pleasant experience with staff … Doctors, PAs, Practitioners , nurses & techs were all so kind & professional….only thing is it’s(Northside Gwinnett, Lawrenceville GA.) very pricey$$$$
The worst ER experience I have ever had. Came in complainingl of severe back pain. As I was suffering from pain the shift changed and the doctors didn’t even say anything about what was going on to the new doctor or to me the patient. New …
Y’all don’t care about the patience y’all just care about the money my godfather mom was in this hospital and she wait for a room to open she was stuck in the ER for a while
The maternity ward needs to be more accepting of what the patient wants and not force things on them. They also should read the forms the patients fills out in the beginning…I had people training in my room when I did not approve of that …
Came in for kidney stones. They said my total bill was $750. Then I get bill in the mail saying I owe an additional $19,000. I was there 4hrs. Got two shots and sodium iv. gouging scammers.
They are terrible!!!! The wait time for the emergency room was almost all day. Most of all they don’t provide you an estimated time to be seen so that you can think of another option like, go to another hospital.
Horrible experience. This was the worst experience I have ever had. The Doctor named Sherica Rosser was completely unprofessional and she doesn’t know how to do her job. She acted like I was just there for pain pills, but I was in so much …
They are just checking people in and out. They don’t care how you feel. My wife went on Sunday 22nd for emergency because she had a lot of abdominal pain. They just prescribed some pain pills and sent her back home. She’s still has pain up …
I could not wait to get home to write a review on the amazing experience I had while delivering my baby boy here on Monday July 13, 2020. I was pleasantly surprised that the experience went SO well considering that when I delivered my …
I writing this post because I have enough of this hospital. I have medical experience and I have been out of the field for a minute. I realize no matter how long I have been out nothing changed. You have the good and bad no matter what. It …
The ER intake person is extremely rude. Lots of backtalking and made dismissive hand gesture towards me. Sign your name and sit down is what she told my daughter.She didn’t ask about anything. …
My experience here has been great. Every staff Who came in contact with me has been professional, friendly and kind. And very attentive. My room got cleaned every day. COVID-19 cleaning as well. …
I wish I could give this hospital zero stars! I brought my 7 month old in to the ER she had a fever of 103. They were about to give her medication and the nurse almost overdosed my baby!!! My child barely weighs 17 pounds and she was about …
Awful service… waits are 5 hours or more to get seen. Unable to go with your loved one in the hospital due to rise of Covid cases. Therefore, communication from the hospital to the family is essential however not done. All you can do is …
My sister who is 73 years old has been in this hospital for 3 days, and has yet to be able to have a bowel movement, because she is bedridden due to a blood clot, and they could not find a bed pan or comul for her to use.. So far her bill as of today is $37,876.
Went in for som dizziness being light headed and heart burn. I also didn’t realize that I had missed my period. I was wrongly diagnosed cause they never took a urine test to see if I was pregnant. Anyways they said my gastritis that I had …
I had excellent care at the ER here. My time in the waiting room was minimal (5-10 min). My nurse was super nice and attentive. My doc was professional and had excellent bedside manner. Everything seemed very streamlined, as it should be. …
Went to the ER after a pretty bad fall. Had facetime with a nurse assistant (or practitioner) who looked at my x-ray and assured me that it was just a sprain and that I essentially needed to walk it off. After my insistence that it was more …
I literally just left. Everybody who took care of me, aside from my nurse practitioner Colleen Mccaw, left a wonderful impression. Now Miss Mccaw towards the end was not making me feel the most listened to. She told me I had a UTI, my nurse …
My husband was up throwing up all night so we took him to the Emergency Department. The first nurse we had was very attentive and caring. He got cold so they brought him warm blankets.The nurse practitioner was patient and explained …
I’ve been waiting to be seen by a doctor for over 4 hours. I should’ve checked the reviews on this place prior to coming here. I am so irritated and annoyed. If I could give 0 stars I would
Just had a tonsillectomy yesterday. Just want to say while I’m in pain, my experience with Northside Hospital was pleasant from the time we arrived. My only complaint was with the construction going on, anyone needing to go to Day Stay …
If I had the option to give this hospital a 0 star it wouldve been better. I went to the ER last night because I was having a really bad chest pain. Once I got there the nurse who checks you in took me for a EKG. She asked me to put my …
If I could give this a negative I would. The WORST customer service ever. Just call the general number and they are rude. Eapecially operator number 2 who refuses to give her name, smacks in your ear and makes snide remarks. Go to Emory, …
I recommend you find another medical facility if possible. Very unprofessional. When they don’t want to deal with you they will discharge you. My daughter had to call 911 from her hospital room because she was in so much pain. She was transported to Emory for treatment. One hospital to another doesn’t make sense.
I went to Northside Gwinnett for a Kidney stone issue. The staff was fine. I was there 7 hours in the emergency room. I’m familiar with stones so i asked to be thorough. I got all the tests. 5mm stone. Btw, my pain level 9 of 10. My …
Worst emergency service I’ve been on. They just care about money and the administration people are so rude! My family member paid whatever they said and after that a rude lady lock him in a room to make sure he paid! Besides he was feeling …
Keep getting bills that I’ve already paid for. They hang up on you on the phone when you try to straighten up the billing discrepancies. Not to mention they charge criminally high prices for treatment. I had 6 stitches and some X-rays taken …
I visited this ER for the first and last time tonight for severe chest pain and difficulty breathing. I waited over an hour and a half without ever being called to a room. A technician did perform an initial EKG which evidently was normal. …
Went in with an appendicitis. They determined it had already burst and I could overhear the nurse say I was lucky. They put the surgery off for 48 hours until the doctor’s scheduled elective surgeries could be performed. I have insurance …
Today, I brought my mother to the ER for an emergent kidney failure evaluation. We were advised by her nephrologist to seek medical care if her symptoms worsen. We were advised that she would be seen by a nephrologist. Unfortunately, my …
I cannot say how grateful I am to have my 80 year old admitted to this hospital. The staff was waaaay beyond my expectations. From the two lovelies checking in from the outside tent to the Neurosurgery dept…each person from top to …
My baby was coming out as i walked in and i was sent to a room right away but had to have another doctor from a different practice deliver my baby because he was coming out so fast. She was very ride to me telling me not to push while his …
The staff that cared for me during my surgery and recovery were phenomenal! Just to name a few: Tsorry, Tima, Dea, Chisa, Sam, Jamie, Michelle, and Mateo.
My first time today was at the Pulmonary rehab department. This was an enjoyable experience. The staff was so knowledgeable, accommodating and friendly. They made me feel welcomed and concerned about me. I am recommending anyone to inquire as to how they can join the program. It is worth it! I actually felt better after my first day! 😀 …
Ever since it became Northside Gwinnett the services in the ER department became utterly trash. They remodeled the ER just to have two check in’s. The second check in you’ll be waiting at least 15-30 minutes to be called so they can get you …
Date of service was 01 Dec 2019. The doctor’s diagnosis was gastrointestinal irritation. The X-ray staff was completely disrespectful. Strongly suggesting that I was supposed to understand his job procedures and technology. A nurse slammed …
I brought my friend, who was in immense pain, to the emergency room, and the nurses were unbelievably rude and callous. During these difficult times, I have the utmost respect and honor for the men and women who serve in hospitals. It’s a …
If I could give this place A -0 I would! Most of the staff is in the wrong field. No sympathy and they treat u like a number. The wait time was over four hours. And still wasn’t diagnosed. You are better off at Grady. I am NEVER returning here.
Spent a long time at urgent care and they were unable to find my veins due to lack of food and water for 2 days. Keep vomiting non-stop. Was told they’re letting the hospital know to get me straight in when I arrive. After a 45 minute …
I would never recommend this hospital to anyone they are ruining the name for northside they don’t care about there patients and they are very nonchalant disrespectful
DO NOT GO TO THIS HOSPITAL!!! Waiting time is at least 3hrs,they don’t have rooms available and will put you in the hallway,so,you won’t have privacy and you will listen to the nurses talking and complaining about their patients. Lab test? …
Please put up some exit signs in the parking lot outside in the Emergency lot. It was raining and dark and I was lost trying to get out of there, desperately looking for an exit sign.
My daughter had a car accident on 7/28/2021, she was brought to Northside Lawrenceville in ambulance and waited 5 hours there. They were doctor’s and nurse outside just chilling. The nurse inside were not following COVID protocols, no …
I see a lot of negative reviews here. I’m sorry that their experiences differed from mine so greatly. My stepfather has been in and out of here for MANY different reasons over the years as have I and every time I’ve been treated or visited …
My dad had surgery there and everyone there was professional and forthcoming. It started with th admin staff to the Drs. They were very patient with my dad and myself. When surgery was over the Dr speaks with you privately and the recovery …
I went for chest pains and was complaining about some other pains which I believe are serious
.but all they did was do an ekg and tell me that it wasn’t my heart then sent me …
Went into ER in the night because something was wrong with my baby. They did x-rays and did a nasal test. They were able to give him some treatment. Nurses were very nice. But the NP was okay until he made a comment that disturbed me. In …
Waited 6 hours in the ER and still never seen a dr. The wait was absolutely ridiculous. I’m not sure about the rest of the hospital but the ER is terrible. You’re better off driving to another hospital.
I took my mother to this hospital because her blood sugar was low and she was confused. At the ER, they would not let me come in with her even though she was unable to give them her medical information. Their visitor policy on line which …
This is the worst most unprofessional place I’ve ever been to. A doctor lied on my records in order to sign me to a 1013 and when I was conscious and able to speak no one would speak to me.
Had the unfortunate experience of visiting the ER late one afternoon after falling in a storm drain and twisting my foot. It was not a welcoming place. I felt like I was in a dungeon. The man who came to talk to me (not sure who he was but …
Megan( RN) (worked late afternoon shift on May 8, in ED check-in) was amazing!!! Such an angel. She recognized the state I was in on my face. She is an asset not only to this hospital but to our community! Thank you, Megan! ♥️
Last week I had an Ablation at the NHG Cath lab with Dr. Sharma. I had the best experience from the greeters early in the morning to everyone involved with the procedure (cath lab), recovery, ICU nurses, food staff, cleaning staff. All top notch !!
Was in the ER back in October. ER was wonderful. The tried to control my pain. I had several kidney stones. It all went downhill hill when I was transferred to CDU. I told the nurse several time the medication wasn’t and could we try …
Sparing the details for privacy. This emergency room saved my loved one’s life on an extremely busy and crazy (I mean super cray cray) emergency room lobby day – by coordinating across multiple departments in the hospital. I am eternally grateful.
I will make a drive anywhere else but here, I went in due to my tonsils being so swollen, the lymph nodes in my neck were swollen as well I told them it was very hard for me to even swallow my own spit and that Tylenol and Advil was NOT …
Very unprofessional hospital. The lady delivering our baby was extremely rude during the whole process. The couch ive been sleeping on is from the 90’s we are this close to Atlanta and can’t afford something decent for people???? North …
My father begged me to leave this review which he never does he is not a review person. My father is not new to hospitals he has been through hospitals for the last 10+ years this current experience is with a particular nurse Annmarie …
Waited over 30 minutes to visit someone in emergency because the nurse forgot we were there. Then she said only two ppl are allowed in the room and when I asked if we could take turns to see my aunt cus she had a heart condition. She rolled her eyes and walked away. If I was dying I would walk to another hospital.
I’m in the middle of the hospital stay they forget to deliver my breakfast and lunch till 3pm…they tell me you will be able to go home on Saturday then Saturday they tell me I need to wait till Monday for the life vest company to come to …
I’m sorry to have to give even one star to this abomination called a hospital. First, my 88 year old wife was in the emergency department and I was not allowed, per their policies, to be with her. I was given a phone number to call to get …
If you have children in need of care, I suggest you take them to the children’s hospital. If you live in this area, the children’s hospital is about 45 mins away, but by the time you sit and wait here, you would most likely have been seen …
Sometimes this hospital gives you a horrendously long wait. I have frequent kidney stones where this hospital forces me to wait hours before they administer any kind of pain medication. Look I get it. There needs to be tests done prior to …
The care my mother received was top notch, and the hospital deserves 5 stars for the doctors, specialists, and physicians, but when she was admitted, someone stole her phone there. My mother has strokes and TIAs, so I keep a tracker on her …
This place is disgraceful! At 2 am in the morning I had to rush my baby to the ER. I pulled into the parking lot and they have this setup where parking spots are blocked off by cones and someone has to assign you a spot. Well half of …
Had to bring my wife here and outside of the normal wait at ERs, the staff was great. From admittance to nurses and doctors, all were friendly and professional. People need to understand that ERs treat patients based on severity of cases …
Poor food service Dept
,430pm on Sunday no one answering phone already.alway cold food.so far half of what I order makes it with no explanation they seem to give you what they …
They changed the name yet the services are still like the old gwinnett medical. The ER staff don’t do their job and the wait is so long and horrible. My 3yr old complained of chest pain and was coughing persistently with a temperature of 103 and they made us wait for 4 hours in the ER waiting room. Couldn’t believe it.
Terrible, terrible hospital. Like others have stated, they’ll let your loved ones die because they’re lazy/like to experiment on “care options”. Do NOT bring loved ones here. They’ll let them wither away and die because they don’t know how …
I had to take my child to the Emergency Room to get stitches after they fell down at home, the nurses and doctors we dealt with were very professional and friendly. We were seen very quickly and taken care of then sent home. Due to the reviews I was nervous at first however everything went well.
Worst hospital i ever been to . Will never be back. The nurses and doctors do not take their patients or there job seriously . Came in for nasal issues , they told me there was nothing they could do for me besides refer me to an ENT KNOWING …
I had an outpatient procedure done that I had been putting off due to the pandemic. The reason I am leaving a 5/5 stars and review is to compliment the incredible staff that worked with Dr. Venkatesh that early morning of my procedure which …
By far worst place to go see a doctor in case of a emergency. You ain’t a child you’ll get looked at after 6 to 7 hrs. 2 hrs wait for them to call and another 3 to 4 hrs get a room see the doctor. Better off going somewhere with better ratings. Trust me
I’ve had plenty of great experiences at this hospital over the years. No matter what the situation is, it by far beats eastside and has good quality care unlike eastside. Family members have been here in times they were expected to die and …
No matter how sick you are DO NOT GO HERE! My 87 year old grandfather who fell and broke several ribs tried to go to the bathroom by himself because my one came to help him. The nurse pushed him so hard with both hands onto the bed and …
This place is the worst. Why did I come here? I’m here right now with a 2yr old who has been waiting to be seen for over 3 hrs now in the emergency room. Do not come here if you have a real emergency. After looking at who has come in after …
This is my worst experience on earth I got there by 10pm and am still waiting for about 6am I just have to leave because they said there was no bed for me , I regret ever going there and I will never go there in my life again , Jesus the …
So far the experience with the nurses and doctors care of my grandmother has been good. BUT the 1 star is for charging to park in the parking lot as if they aren’t already making a crazy amount of money && they are only allowing 2 people a …
The providers at this hospital do an excellent job at caring for their patients, however the hospital’s pitiful excuse of a billing department is what has prompted me to give one star. These people have no clue what they are doing. My bill …
As far as treatment from staff they were polite and professional towards me… Thats pretty much it people please remember this is an emergency room emphasis on the word EMERGENCY. Don’t really feel it’s wise to have the average waiting time …
I went to the ER at 6:30 pm for severe stomach pains- especially on right side, chills, fever. We suspected appendicitis. Was seen within 15 minutes for 1st intake for BP, temp, info. It was very busy but everyone was so nice and friendly. …
If you’re reading this, I’m BEGGING you to NOT go to this hospital. Find a different location. I literally had to walk out after 4 in a half hours. I went in with my two children because I have not been able to eat or drink anything in 4 …
Horrible treatment at labor and delivery. Not only did they deny skin to skin with my newborn child they proceeded to keep her away from me for her first 3 days of her life. Their excuse was “covid” even though I tested prior to going to …
This hospital old gwinnett medical, needs to send their employees to obedient school. They have always and still are the rudest hospital I’ve ever seen.
I had my first child here in 2017 prior to the name change and I had my second child here via scheduled c-section this past weekend. I received excellent care and great bedside manor. Any time I called my nurse she was there in less than 60 …
Incredibly long wait in the waiting room 6+ hours. After my dad was done, he waited another 2 hours inside when he could’ve been discharged and someone else could’ve been looked at.
One time when I went to the hospital because I twisted my leg too hard, and I couldn’t move and I had to wait for at least three hours and then they finally called us and it took another three hours to call us in to the emergency room and …
Extremely slow. Arrived at 5pm to the emergency room. Finally got called to a room at 11pm and at 12:35 am…yes midnight… we have still not been seen by a doctor. So far it has been disappointing.
The hospital staff are equally ignorant as the people in the area so no, I dont recommend. Rude passive aggressive staff that love profiling anyone who isnt white or spanish, imo of course.
Literally one of the worst places I’ve ever been to. If you suffer from any type of mental illness, don’t go here and go to Emory in John’s Creek. All they do at this hospital is gaslight and yell at you when you’re enduring a panic attack. …
If I could I would of gave 0 stars but don’t have that option. Came up here to bring my aunt some clothes and stuff she needed and my daughter that is 11yrs old the lady where u check in at said that she has to be 16 to go in the hospital. …
Joke of an ER. They are money hungry. Don’t come with the good or bad insurance. The ER was nearly empty and took hours just to take a look. #HealthcareForAll
Why is it called Emergency room if u are sitting there 7 to 8 hours. Our medical system fail miserably. Patients get more sick by sitting and waiting for their turn to be seen by the doctors.
Came in Via ambulance with a Blood Sugar of 505… Had to wait an hour before being seen… After ONE WHOLE HOUR I was put into triage for another 30min. Blood drawn and set in Lobby and was told to wait. I asked how long, I wasn’t given an …
This is by far the worst hospital ever. My son cut his finger at work to the point it required stitches. They sat him in the waiting area for 5hrs without any pain medication or immediate medical attention. He eventually got up & left had …
Incentivity of lobby nurses is inhumane. No one loves to visit hospitals – they have to because of their loved ones. I very much understand the policy of 2 visitor/day but it shouldn’t be limited to specific individuals per day. My mother …
Pulse 116 nurse Jennie has no bedside care or empathy not a bone in her body I been here since 10:15am don’t come here she couldn’t login to the system her password wasn’t working she called another nurse to send help when help arrived the …
This establishment is disgusting. Especially when they hire people like Ann Marie Graham Johnson who support absolutely atrocious men like her racist husband. Disgusting. Her and her entire family need to be banned from anything and everything
Brought my wife to the er to get stitches after a fall. We were seen by a pleasant nurse at the quick check counter. 4 hours later, they took my wife back and examined her. Asked why she had waited so long? Sent her back to the waiting room to await her stitches! Please choose anywhere but here.
The ER wait here is ridiculous. Miscommunication between staff, carrying on like there in the break room while on duty in triage while people wait in pain is a disgrace. I’ll bypass this hospital although it’s the closest to my home. During Covid I understood the extended waits but now it’s just coming practice.
PLEASE STAY WITH YOUR LOVED ONE WHILE THEY ARE HOSPITALIZED. My mother had EXTREMELY POOR SERVICE from techs, nurses and doctors. If this is the state of our complete healthcare system, then lord help us all. The Care in healtCare is totally lacking here!!! Imo
I don’t usually write reviews, but my experience at this hospital was absolutely terrible . Being a healthcare professional myself , I try to look at both perspectives . (Medical professional & patient) Dr. Ritchey & his resident were very …
I just left the emergency room around 6.5 hours ago. I timed the whole experience and the breakdown went like this (keep in mind this was Sunday/Monday of Labor Day weekend): 2 hrs 57 min time in the waiting area, 42 min waiting after being …
Great experience at the hospital during the procedure. No options to have payments plans setup after billed amounts. This is not a “not for profit” organization. The 1 star is for the billing department.They are just pathetic. Even after I started paying my bill, they still show the original amount on the wallet.
I was demanded to wear a mask as soon as I came in to get my vitals. I had to wait an hour for anyone to see me after they put me in a bed so I left. I took my chances I will not be disrespected. I have health insurance and there was no …
I told them I was feeling dizzy they can’t take 2 minutes to check my blood pressure to make sure I don’t fall unconscious! the concept and word “emergency” seems to have no meaning here !
I am thankfully glad we came here and they are wonderful people that help my daughter to find out what going on with her and they found it after three tests.. I really appreciate what y’all done for my daughter.. she went to other hospital …
I had other children born at hospitals, and I’ve seen other children born at hospitals as well. But I must tell you being at Northside Hospital Gwinnett. To have our precious daughter brought into the world there has been an experience I …
These people only care about money. Had my mom waiting all weekend in pain waiting to get an ultrasound because apparently they don’t do ultrasounds on the weekends. But didn’t tell us that they don’t do ultrasounds on the weekends until I …
I would not like to be referred to as a “frequent flyer” in the emergency room but due to a run of bad luck I’ve found myself there 4 times since mid February. On every single visit the admission and triage assessment was quick and easy …
The wait time in the ER is horrible. We’ve been waiting in the ER with serious pain for almost 3 hours without seeing a nurse. The staff is very hands off. No one can give a timeline for intake and care. There are several people waiting in …
I am utterly disgusted at this facility. My daughter had emergency cesarean. I flew hundreds of miles to be with my daughter only to be told I can’t see her or the baby due to COVID-19 rules. They have not updated the hospital Visitation …
I took my girlfriend to the ER to get her evaluated after a car accident that occured just an hour earlier. Between waiting in the lobby, going through triage, and sitting in the room, it took 8 HOURS to get out. 8 hours for 15 minutes of …
Wow!!! Third time at this hospital and the experience is always the same. This hospital lacks effective and
efficient process improvement. Maybe the long wait is due to limited staff. …
I had a very efficient experience with this facility. Everyone was pleasant, I was taken back in a reasonable amount of time. I was escorted around by a very sweet older gentleman ( volunteer?) …
My nephew is in this hospital in comfort care which means he’s on his death bed. The charge nurse makes his mother leave the room for the night when he may die at any moment. Great job Northside for being so caring in this situation. People please don’t carry your loved ones here.
I was at the ER earlier today and had the best experience from check in. I woke up with abnormal swelling in my face and bottom lip. I wanted to go to my primary physician to avoid going to the hospital. However, they referred me to the ER. …
My sister spent 12 hours in ER & 7 days in Cardiac care in rm 576. She received excellent, thoughtful care her entire time there. My other sister & I want to thank them all!! …
We are here from New York visiting family and my daughter got very sick with a stomach virus. We walked in to 2 very friendly ladies at the desk. When we were triaged, we were greeted by 2 more friendly, professional staff members. We did …
Had to take my mother to ER on 6/3 for an MRI. After EIGHT hours, we got to leave! Very poor communication in this hospital! The only reason I gave the 1 star at all was because of a nurse named Fozyia. After learning that my 93 year old …
When a beloved family member or friend is ill enough to seek or require hospitalization, the situation is serious. And the staff and team providing care to the patient, and information to their loved ones, is of critical importance. …
I went in for kidney stone removal. I must say that all things considered this was a very pleasant experience. I was treated with kindness and respect. I am a very hard IV stick especially when not drinking water. With this being said …
My cousin is currently in the ICU with Covid. The charge nurse of this unit is named Kelly. She has been the rudest most hateful nurse I have ever seen. She forces my aunt to leave her son there overnight when he has continuously begged for …
The Emergency Room in this hospital is a case study in inefficiency. Another example of how our current healthcare system is severely broken. The level of apathy and lack of empathy is palpable upon entering the building. We were greeted by …
If I could rate this hospital zero, I definitely would. We have a loved one who was at a critical condition and going to be transferred to hospice. We understand the rules and protocols but the website noted this regarding visitors. …
Old nurse wouldn’t let me see my dad who’s getting open heart surgery the next day. said kids aren’t allowed.
why am i not allowed to see my father?? not emotionally supportive, cold, and not a pleasant place at all
We arrived at 3 PM, triage finally at around 6:45 PM, have been in ER waiting room for going on 8 hours and yet to be brought back to see Dr. This ER should talk to Kaiser on how to run a ER. Wife is in pain and bleeding. Finally placed in room at 11:20 PM
Lost or didnt file/save paperwork correctly in database after jondice test so we had to go somewhere else and do it again. Really didn’t seem to know what they were doing. Worth the drive to go somewhere else.
Walked in around 8/815pm. It’s now almost 1am and all they’ve done is intake. This is the worst ER ever. Only came here cause the urologist referred my wife here for a CT scan because of kidney stones. Why they sent us here when we were already at a hospital for blood work is beyond me…
4 months ago I had my FIRST baby here. I was nervous due to the low reputation & other reviews I read. This was the hospital my doctor office was in network with so I decided to stick it out. I must say my experience was phenomenal. There …
Consistent quality care. I have had quite a few surgeries and procedures and everyone on the Norhhside team are superstars. Bless you all for what you do.
The worst hospital experience ever. I went in for a one thing and they told me it was something which has already been fixed.I know that wasn’t the issue. They literally just toss me out like a piece of trash and I’m still experiencing the same issues/pain. DO NOT GO TO THIS HOSPITAL!
Our experience with the nighttime emergency department staff on 1/12/23 was traumatic to say the least. We went there because it was close by, we will NEVER make that mistake again. …
This Amy my nurse I never write these and I’m writing it in pain. She took care of me as if I was her family and that warms my heart
We need more nursing like this in world
🙏 Hero comes in many form an any kind act. …
In the womens pavilion there are no vending machines have to walk way over to the main hospital in which I have a broken ankle and in a boot ! Then I’m asking for another chair that turns into a sleeper and they gonna tell me only one person room but we have 2 support people so why shouldn’t we have 2 sleepers? Ridiculous !
First of all to start my wife was pregnant and stuck in her arm so many times. She got a life threatening blood clot. She was told she was having triplets two girls and a boy. After 2week not seeing my kids in the hospital. I get a call …
Terrible ER….the staff treated my 84 year old mother awful….besides that they were suppose to give her an antibiotic script and they said they said it was transmitted to cvs. .here it is three days now and I have called the hospital ER 5 times and still no one helps .. since Northside took over the hospital has changed to..
If you are a patient in the hospital for 2 weeks why do you have to ask to be bathed, rude food delivery staff do not want to move your tray closer to the bed so you can eat and they tell you it’s not their job and then they leave, PCT’s …
I am here to simply warn other before having to go through a devastating experience. These people are the worse and everyone knows it in the city of lawrenceville. My boyfriend had a open head and we went to the er and they had us waiting …
The money and everything put into this hospital is great, it’s a good hospital with new renovations… but the wait time ? Its pretty bad, long hours waiting to get treated from sickness. Only complaint i have is the very long wait time just to get looked at. ☹️
Wait time is so horrible. My sister sprained her ankle. Got into the hospital at around 10:30. One of the workers x-rayed her foot (took an x-ray on the wrong part of her foot), then waited for about 2 hours to get checked by a doctor. …
My husband had a day surgery and I could not thank all the nurses there for their support. They kept us informed and went over and beyond. I would highly recommend Northside Gwinnett for any procedures. ⭐⭐⭐⭐⭐
The hospital staff was great! However was on my way out today and accidentally went through the employee exit and the lady at the employee exit sat there and said she’s closed (mind you there is no open or closed sign) and refused to open …
I’ve been hospitalized at this hospital twice for a chronic health condition. Both times I received amazing care, from everyone involved. From the Dr.s, Nurses, PCTs, food service, and beyond. Everyone was very personable and professional. …
This incident is worth sharing. A few days back my mother of 82 years old got severly sick and had to go through ER with flu related severe cough and respiratory complications. The doctor in charge was Richard Mc. Cormick. The doctor …
Let me just say the new Labor & Delivery rules here are terrible. I will NEVER have another child here again. First, there isn’t a nursery anymore. Why not? Labor is a very traumatic and exhausting experience. To then not give mothers a …
Very short staffed throughout the departments resulting in minimal care for the patients. The nurses on the floor described the shortage of staff and supplies as being overwhelming. Perhaps the construction $ throughout the campus could have been used to hire more staff. My family member’s condition was thankfully not critical.
Came in to Er. Waiting room was super fast compared to any hospital in ATL Period! Lol but Nurse Kristan and all the other PAs who came in with me were super nice. I don’t usually have positive experiences with hospitals so this was refreshing. It was worth the hour drive. I’ll drive it again for top tier service!
NEVER GO HERE IF YOU NEED ACTUAL MEDICAL CARE!!!!!! It’s a social gathering area for employees and security not an emergency room. I waited 3 hrs only to be told by some rude @$$ intake nurse clerk or whatever “so what some people wait 5 …
Horrible experience here. I came in through the Emergency Room services after being physically assaulted in the workplace. I shared the situation during intake and I was told I could get billed and go home. However, while being discharged …
I just arrived and immediately upon entering I wanted to leave. The two ladies at the front entrance are rude! Very rude! There was a delivery driver in front of me and the way they spoke to her was very unprofessional. They were talking …
I have a friend that had knee replacement surgery, she went to Northside Hospital due to extreme pain. She has not been given any pain meds due to lack of pharmaceutical staffing, been there 6 hours, she is not even been given the meds she …
I would highly recommend GMC. I have personally experienced GMC staff including several doctors, specialists, and very hard working and caring nurses ( I call them heavenly angels ) who earn most of the credit when it comes to assisting …
This is one of the worst hospitals the staff is lazy and they don’t care. minimum of a 4 hour wait. I just don’t understand how this could go on people are sick and you have to wait 4 to 5 hours😡 I was also brought in by the ambulance they …
This is the worst hospital. Please do not go there. They do not care about you or anything happening to you. Stay away. You will wait hours to even see anyone. And then be treated horribly when you do. Everyone there are rude. You’ll see …
DO NOT go here! You know how airlines over book seats?!?!? Northside does the same thing but with patients who just had surgery and are in horrific pain! I’m on 8 hours in recovery, should have been in a room after 1.5 hours, dying of pain …
My son has a second degree burn on his stomach. Blisters and red skin. Triage did not bother to take a look at it just took his BP as we sat next to an overflowing trash bin filled with bloody gauze then were left to wait for 3 hours as his …
I came to this hospital earlier today and waited for 6 hrs and didn’t get seem. I know they see people according to the severity of their illness. I was in a car accident and my blood pressure is 155/103 with chest pains. They didn’t see …
Terrible and I mean TERRIBLE nurses and staff!!!!!! Absolutely atrocious the way my granny is being treated during her stay. She has to call multiple times and I mean like 4-5 times to get a nurse to help her in her room and give her …
Went in for a cardiac CT, nurse was nice but struggled to know what to do, even doing the IV. Kept going to ask the charge nurse questions, maybe this is a training hospital? All was acceptable until tried to discharge after test when BP was 86/47… I had to tell the nurse that we had to wait until it went back to normal. Scary!
Worse experience EVER! I came in with anxiety and PTSD. Low sodium. I waited in ER for at least 20 hours after being brought by ambulance. I’m type 1 diabetic. Never fed me. Then they SAID they finally had a room to be admitted . …
Waited 4.5 hours without being seen with a toddler with seriously high fever and low respiratory rate and history of asthma. I should’ve made the drive downtown to be seen instead. My toddler is worse than when we arrived and is rapidly …
If I could give less than 1 star I would, the facility’s had dried up blood on the floor and the hazardous needle waste was carelessly left open with a needle sticking out and blood all around it. Not a good look when you are trying to get …
I found all staff at this hospital to be very polite, caring and professional. I had day surgery with Georgia Hill, DO. I was treated well and the surgery was on time with good pre and post care. My pre op appointment was quick and the …
What happened to this hospital? Be prepared to sit in pain in the Emergency waiting room for a very long time. I got here at 10pm and it is now 2:29am. I had to send my husband to the store to try and find some Tylenol for me to take while …
I am loss for words, after being involved in a near death car accident (my car flipped 4 times) apparently that wasn’t a concern for the staff here. I’ve been waiting for over 12 HOURS seen once throughout my wait, I have glass in my …
Let me share my The Worst experience at this hospital during my surgery on 22 Sept. My surgery was scheduled at 1.30 pm and called hospital at 11.30 am and we reached their on time. Though check in formality was appropriate but later then …
If I could give zero Stars I would. My family member came here on Tuesday had a procedure done Tuesday afternoon when I came back Wednesday his bandages still had not been changed so his bandages were on for over 24 hours I also noticed …
My 85 year old father in rm N571 . No food, breakfast or lunch til 1:20pm . He is a diabetic type 1 on insulin. Got here and of course rip nurse a new one. This is suppose to be an award winning medical facility. If you have very ill love one here you best stay with them the whole night.not the first time I ve issues here
I have mixed reviews about this location. Waiting room experience was great. However, after they took my wife back. They took forever and didn’t explain why they ran certain test. Lastly, when they discharged us, the nurse didn’t even take …
I was in the emergency room 5 months ago with chest pain. Thank God it wasn’t a heart attack or anything like that because it took 10 hours for someone to see me. When I came in, I repeatedly asked the nurse if they needed my insurance …
I dont know what changed since a little before June but the place’s quality has improved as far as patient care. The food is so much better overall, even if someone is on the mechanical diet, and the nurses appear to be happier. It is a good change and my loved ones are in better hands now than they were months ago!
Had surgery and was in for 5 days, including ICU. I found that the medical staff that took care of me, in particular the nursing staff, were professional, knowledgeable, responsive, friendly and outstanding in every way. The facilities …
I don’t know why northside still exists. The nurses are trash. The service is trash. The head of the hospital is completely rude. They are nonchalant. They’re clearly in it to make money and not save lives. Someone could be dying and they …
This review is difficult in some regard because the nurses are nice people my student nurse Jojo went of here to assist me. She’s awesome! But my overall review is sad. No one and I mean no one communicates the who, what, when, why or where …
North side Hospital directors do better. Stop giving a bandage for serious issues. Stop overpaying and under staffing your talented staff. Stop treating patients like the homeless starving. Do better. I for one will never be back due to how …
This place is horrible. Family member recently had surgery there. Picked up an infection while there. Was unable to get out of bed and go to the bathroom. At night ignored and left unattended laying in own urine and feces. Went home …
7 hours & counting in the ER for my 80 yr old father to be seen by an ER doc. They move you from the waiting room to triage & back to the waiting room. Take x-rays, cat scans etc, & back to the waiting room to wait for a “bed”. A bed …
My 29 year old son spent 3 days in ICU here this week. We can not say enough about how wonderful they were to us. Doctors called me informing me of everything while he was intabated.We had the same 3 nurses while there. Phenomenal!!!! …
If your nurse is Natalia, LEAVE IMMEDIATELY!
My mother-in-law was there a few weeks ago and unfortunately had Natalia as her nurse. This “nurse” was in the ER observation unit and I think she works on …
This hospital is the worst emergency service. They dont care for elderly people or if your in great pain. . . this hospital has a 4hr wait individually even you have insurance. . . . staff and security looks like they just hanging around …
I see a lot of negative reviews but my overall experience was one of the best. Most of the doctors understand and know which patients are more critical and needs more attention. It’s a team work that trickles down from one specialist to …
I cannot describe how terrible the experience was at this hospital. I waited in the waiting room for almost 6 hours. Waiting is not an issue , as long as you receive some type of care. …
So, I was transferred to this location front Duluth sister hospital. The transfer was smooth andI was greeted by a great team on 7th floor. I was greeted by an amazing OB/GYN doctor. Dr Holcomb is an awesome, caring knowledgeable doctor. …
Went here for scheduled surgery with my urologist. Every step of the way was professional. This is a very diverse facility with highly competent people from many different continents. I am an old white guy but if you will just be patient …
Whatever you do AVOID this hospital. Waited for 7 hours in the ER to get treatment for my mom. The employees were just chilling, chatting in groups laughing and not being proactive. Every time I would ask for something or help, there was …
Here for and with a relative, late Tuesday afternoon … not overly busy. The front desk staff/ladies were very friendly and helpful and took us to our appropriate destination and then we were directed to the 2nd floor. The waiting area is …
If I could give zero stars I would!!! I picked my day up from a two day hospital stay. First, I had to pay $3 to pick her up because you have to get a parking ticket just to get to the hospital. Secondly, my daughter has multiple sclerosis …
NOOOOO!!!! Don not go here! Took my mom to the ER this past Friday afternoon then she was then admitted to a room overnight. Sometime (WITHIN 20 HOURS) her jacket and sweater were missing (aka..stolen) but not her pants!!!!!!!! How does …
My doctor sent me for an ultrasound. The procedure and techincian were fine. At the time I was charged over $1300 for the procedure. I received my claim info from my insurance company which said my portion was $714. The hospital only …
Google should give the minus stars review option. Horrible! Absolutely horrible experience. Words could never ever describe what we went through. I seriously believe the employees of this hospital must realize is human beings who they’re …
Very UNPROFESSIONAL people and very rude, I went with sharp chest pain and I came home with more pain and never help me with a medication for this pain at all! The rude doctor treat me so way bad, I told her I need medical attention and she …
I went in for a cardiac procedure on October 28, 2000. The lab waiting area was packed in a tiny room with NO requirement for social distancing. Everyone was in masks, but the waiting time was excessive, people were side-by-side AND, few …
My husband Jim went in for a total knee replacement. Surgery at 5:00 was 2 hrs late .
other than that it was perfect. …
I went to the Emergency Room for stitches. They did a good job and they were very attentive. I would give it 5 stars, but billing has been a little crazy, but I guess that’s how most healthcare places are.
Do not send your loved ones here if you ever want to see them again. My grandmother passed away in this hospital and they informed us we could come see her and once we got there they told us other stories. Never gave us facts about my ill …
The second week of Feb. I was admitted into the ER at this hospital. I was tested and found to have COVID-19 with double pneumonia. I am 69 years old and diabetic and when admitted for COVID-19 I was terrified. I was so sick but the one …
Smh the waiting room wait is one thing to go wait in the triage is another thing smh it’s pathetic do not come here unless you just questions and have all day and night to wait horrible around.
My almost 84 year old mother had surgery there last Monday. The doctors and nurses were excellent. However, this is not true of physical therapy and most especially not true of the “social workers”. I’ve come to the understanding that these …
If you really have an emergency don’t go to that hospital.. They will keep you waiting and waiting…
Staff is extremely rude and does not listen to anything you have to say. Try to bring a loved one food after 9:00 and was treated like a criminal. If the food wasn’t so horrible then we wouldn’t have to bring outside food in. Worst hospital around!!!
my mom was admitted there for PE, after her hip surgery, she stayed there for 7 days and we had quite few nurses that were so very rude and un-respectful, my mom had fever and one of the nurses told me she has infection in the bone where …
The worst healthcare service I’ve ever received! They were extremely negligent. They have no quality of care, were rude, unprofessional, and lacked basic knowledge and experience. They wrapped my stitches with adhesive wrapping, which stuck …
My friend recently had her baby here, and during her epidural there was an issue that caused her blood pressure to drop , the awesome labor & delivery nurse Caroline acted fast and got the situation under control & explained everything that …
Giving this place even 1 star enrages me. Before I say anything else, DO NOT go here. I am not joking. …
Visiting a friend, and had to wait outside due to age restrictions. No where to sit. Front desk ladys where so rude…..I can see how they have 2 stars.
Less than mediocre service. Went to this ER 3 times and they still didn’t get it right. The right side of my large intestine fell into my pelvis area in march. I told them I could feel it moving up and down inside me, but they considered it …
Took my son to the emergency room for throwing up and fever- check in was professional due to Covid and construction going on but staff is there at every point to assist you. From the check in, doctors, nurses, x ray texhnicians, service …
I took my elderly mother to the emergency room drop off, gave the nurse my mothers identification and medical card. I received a call an hour later from the “doctor”, who asked all the necessary questions. Then, 4 hours later I receive a …
The ER nurses are very rude . also the doctors told us that my husband had something on his brain according to the ct scan “possibly a blood clot” had him stay overnight in order to run more tests , then the next day say it was a mistake there was nothing on his brain ..
My mother, unfortunately, had to spend some time at this facility on several occasions. I even had my gallbladder removed here. All of the doctors I have met with (my mother’s doctors and my own) have been absolutely fabulous. They don’t …
Ladies in the front act like security guards. We have a dying relative and we came to visit before passing away. They adamantly said only 2 (same) people allowed all day. They’ll probably get their bonuses for doing their job, but this place isn’t for people like that.
This place is horrible. Inept. Rude staff. Nurses are mean. The ER is a TOTAL joke and it is like visiting a third world country. The WORST thing Gwinnett did was merge with Northside.
I went to the Emergency Room . Assistance was good and the time to proceed was OK .
I was there for 3 hours and I got scan and anything else. When the doctor …
Please don’t bring family here if you want to see them again. They put you on a ventilator WITHOUT authorization. They push and push and push for patients to be on the ventilator just to say just 2 days later, all the patients organs are failing and it would be best to put them in comfort care. ICU nurses and Drs are terrible.
I was in a major motorcycle accident and in critical condition. The EMS brought me to this location, as it was the closest trauma unit. I had two surgeries. The first surgery was a temporary fix until my vitals were more stable where I …
My experience at this hospital was in the Labor and Delivery unit. I had a C-section. The staff that performed the procedure was excellent, i had a problem with the staff on the Labor and Delivery unit. When i was transported to my room …
Terrible ER. I was made to walk a long distance to leave the ER even though I’m not able to walk very far. I guess they don’t own a wheelchair. The service has really went down since Northside took it over. I would hate to go here if my life depended on it.
I wish there have 0 star for this ! They deserve a 0 star !
Very very very bad experiences this morning ! …
I was here 4 days ago.. apparently it’s not the hospital it’s the ppl. Staff here today is totally different from the staff the other night.Tonight the nurses are very nice and helpful. They act like they care tonight . My nurse …
If you are admitted, this is a very good hospital but the ER is absolutely long, long wait. I was told that the ER is being upgraded, time will tell.
Phenomenal service. Extremely caring doctor and nurses. Was nervous to go into the ER after bad experiences elsewhere. This hospital was so supportive and understanding.
I just left this hospital and I don’t have health insurance until January. I went to visit for my throat because I had a hard swallowing my spit and the right side of my neck was really tender. The only thing the nurse did was check my …
Been a nurse for years but had to leave my Dad alone at hospital, unable to communicate understandably with anyone. Reason? Apparently, although healthy and fully vaccinated for Covid, I CAN spread it to others between 8pm and 11 am but totally safe to others between 11 AM and 8 pm. I must say we live in a COVID insane country.
This is currently taking place on 3/10/21 after 6:30 am. Northside Gwinnett Hospital’s registration department for day surgery badgers patients prior to their surgical procedures. After paying what they asked for my current procedure, I …
Over the past week I have been contained to the ICU with extreme discomfort and pain. As someone who is HATES hospitals I have to say they have an amazing staff. Karen, Ingrid, Emily, Mateo, Ted, and all the other nurses helped me …
Having to pay for parking every day is obnoxious. If you have a family member there they should give you a parking pass if they’re concerned about people using the parking lot—but that’s not what they’re concerned about. They’re trying to …
Labor and delivery was a nightmare. After a c-section having the baby in the room 247 while you are trying to recover is horrible. People came bursting in the room literally every five minutes, talking at the top of their lungs. After …
Update… I will say the nurses I had and especially the ER doc made up for the time I had to wait (which was literally 5 hours). Get just a couple more docs and nurses like them to cut the 5 hour wait time and this hospital would be …
I just seen a video of how a doctor treats some of their African American patients in there and I just have to say I am very appalled at how they treat other ethnicities and minorities there should be no difference in how you treat a …
Terrible terrible! People go to ER Because they think what they have is life threatening! If the hospital doesnt think so, then they should just send us back home, not have us wait for over 4 hours then give my daughter ibuprofen and go home! The wait is crazy, nurses are rude and everything us just upsetting
Worst experience ever! From the EMT to the E.R staff! Absolutely no compassion for the patient or their families. You can tell it’s just a job to them. Everyone we came into contact with was absolutely horrible. I work in healthcare and …
If you don’t have insurance, they don’t treat you like a person. Went for sinus/ear infection symptoms yesterday around 3 PM, they never one time checked my sinuses or my ear. Dismissed me after waiting in a room for two hours. Was only …
My elderly mother was admitted & my daughter was told by several nurses that visitation was allowed daily from 2 to 6, we were later told visitation haven’t started yet when she arrived to visit the next day. Additionally, I called the …
Dr. David J. Powell lacks bed side manners and professionalism. He maintained he lack of thinking I should have come into the ED. Instead he repeatedly mentioned that I should have gone to see my neurologist because it was a working …
I would give this place no stars if I could. Took over 28 hours of waiting in the ER before my wife got a room. While in the ER every meal they brought her was at a minimum an hour old and at the worst 2.5 hours old. This was verified with …
This hospital was the worst experience I’ve ever had. I was put in a triage room solo and caused me to have an anxiety attacked because I was yelling for assistance and nobody heard me screaming. Then JV the paramedic laughed at me when my …
The emergency room doctors and nurses took the most amazing care of me. I am so grateful!
Been in the waiting room for 4 hours and there aren’t even a lot of people here. Everyone is moving without a purpose. I will never come here again. I’m in a lot of pain and to sit here for 4 hours is ridiculous.
Went to ER & within 4 hrs got a room in ED …. very pleasant experience with staff … Doctors, PAs, Practitioners , nurses & techs were all so kind & professional….only thing is it’s(Northside Gwinnett, Lawrenceville GA.) very pricey$$$$
The worst ER experience I have ever had. Came in complainingl of severe back pain. As I was suffering from pain the shift changed and the doctors didn’t even say anything about what was going on to the new doctor or to me the patient. New …
Y’all don’t care about the patience y’all just care about the money my godfather mom was in this hospital and she wait for a room to open she was stuck in the ER for a while
The maternity ward needs to be more accepting of what the patient wants and not force things on them. They also should read the forms the patients fills out in the beginning…I had people training in my room when I did not approve of that …
Came in for kidney stones. They said my total bill was $750. Then I get bill in the mail saying I owe an additional $19,000. I was there 4hrs. Got two shots and sodium iv. gouging scammers.
They are terrible!!!! The wait time for the emergency room was almost all day. Most of all they don’t provide you an estimated time to be seen so that you can think of another option like, go to another hospital.
Horrible experience. This was the worst experience I have ever had. The Doctor named Sherica Rosser was completely unprofessional and she doesn’t know how to do her job. She acted like I was just there for pain pills, but I was in so much …
They are just checking people in and out. They don’t care how you feel. My wife went on Sunday 22nd for emergency because she had a lot of abdominal pain. They just prescribed some pain pills and sent her back home. She’s still has pain up …
I could not wait to get home to write a review on the amazing experience I had while delivering my baby boy here on Monday July 13, 2020. I was pleasantly surprised that the experience went SO well considering that when I delivered my …
I writing this post because I have enough of this hospital. I have medical experience and I have been out of the field for a minute. I realize no matter how long I have been out nothing changed. You have the good and bad no matter what. It …
The ER intake person is extremely rude. Lots of backtalking and made dismissive hand gesture towards me. Sign your name and sit down is what she told my daughter.She didn’t ask about anything. …
My experience here has been great. Every staff Who came in contact with me has been professional, friendly and kind. And very attentive. My room got cleaned every day. COVID-19 cleaning as well. …
I wish I could give this hospital zero stars! I brought my 7 month old in to the ER she had a fever of 103. They were about to give her medication and the nurse almost overdosed my baby!!! My child barely weighs 17 pounds and she was about …
Awful service… waits are 5 hours or more to get seen. Unable to go with your loved one in the hospital due to rise of Covid cases. Therefore, communication from the hospital to the family is essential however not done. All you can do is …
My husband was admitted to the hospital. The medical team was efficient and caring.
My sister who is 73 years old has been in this hospital for 3 days, and has yet to be able to have a bowel movement, because she is bedridden due to a blood clot, and they could not find a bed pan or comul for her to use.. So far her bill as of today is $37,876.
Went in for som dizziness being light headed and heart burn. I also didn’t realize that I had missed my period. I was wrongly diagnosed cause they never took a urine test to see if I was pregnant. Anyways they said my gastritis that I had …
I had excellent care at the ER here. My time in the waiting room was minimal (5-10 min). My nurse was super nice and attentive. My doc was professional and had excellent bedside manner. Everything seemed very streamlined, as it should be. …
Went to the ER after a pretty bad fall. Had facetime with a nurse assistant (or practitioner) who looked at my x-ray and assured me that it was just a sprain and that I essentially needed to walk it off. After my insistence that it was more …
I literally just left. Everybody who took care of me, aside from my nurse practitioner Colleen Mccaw, left a wonderful impression. Now Miss Mccaw towards the end was not making me feel the most listened to. She told me I had a UTI, my nurse …
My husband was up throwing up all night so we took him to the Emergency Department. The first nurse we had was very attentive and caring. He got cold so they brought him warm blankets.The nurse practitioner was patient and explained …
I’ve been waiting to be seen by a doctor for over 4 hours. I should’ve checked the reviews on this place prior to coming here. I am so irritated and annoyed. If I could give 0 stars I would
Just had a tonsillectomy yesterday. Just want to say while I’m in pain, my experience with Northside Hospital was pleasant from the time we arrived. My only complaint was with the construction going on, anyone needing to go to Day Stay …
If I had the option to give this hospital a 0 star it wouldve been better. I went to the ER last night because I was having a really bad chest pain. Once I got there the nurse who checks you in took me for a EKG. She asked me to put my …
If I could give this a negative I would. The WORST customer service ever. Just call the general number and they are rude. Eapecially operator number 2 who refuses to give her name, smacks in your ear and makes snide remarks. Go to Emory, …
I recommend you find another medical facility if possible. Very unprofessional. When they don’t want to deal with you they will discharge you. My daughter had to call 911 from her hospital room because she was in so much pain. She was transported to Emory for treatment. One hospital to another doesn’t make sense.
I went to Northside Gwinnett for a Kidney stone issue. The staff was fine. I was there 7 hours in the emergency room. I’m familiar with stones so i asked to be thorough. I got all the tests. 5mm stone. Btw, my pain level 9 of 10. My …
Worst emergency service I’ve been on. They just care about money and the administration people are so rude! My family member paid whatever they said and after that a rude lady lock him in a room to make sure he paid! Besides he was feeling …
Keep getting bills that I’ve already paid for. They hang up on you on the phone when you try to straighten up the billing discrepancies. Not to mention they charge criminally high prices for treatment. I had 6 stitches and some X-rays taken …
I visited this ER for the first and last time tonight for severe chest pain and difficulty breathing. I waited over an hour and a half without ever being called to a room. A technician did perform an initial EKG which evidently was normal. …
Went in with an appendicitis. They determined it had already burst and I could overhear the nurse say I was lucky. They put the surgery off for 48 hours until the doctor’s scheduled elective surgeries could be performed. I have insurance …
Today, I brought my mother to the ER for an emergent kidney failure evaluation. We were advised by her nephrologist to seek medical care if her symptoms worsen. We were advised that she would be seen by a nephrologist. Unfortunately, my …
I cannot say how grateful I am to have my 80 year old admitted to this hospital. The staff was waaaay beyond my expectations. From the two lovelies checking in from the outside tent to the Neurosurgery dept…each person from top to …
My baby was coming out as i walked in and i was sent to a room right away but had to have another doctor from a different practice deliver my baby because he was coming out so fast. She was very ride to me telling me not to push while his …
The staff that cared for me during my surgery and recovery were phenomenal! Just to name a few: Tsorry, Tima, Dea, Chisa, Sam, Jamie, Michelle, and Mateo.
My first time today was at the Pulmonary rehab department. This was an enjoyable experience. The staff was so knowledgeable, accommodating and friendly. They made me feel welcomed and concerned about me. I am recommending anyone to inquire as to how they can join the program. It is worth it! I actually felt better after my first day! 😀 …
Ever since it became Northside Gwinnett the services in the ER department became utterly trash. They remodeled the ER just to have two check in’s. The second check in you’ll be waiting at least 15-30 minutes to be called so they can get you …
Date of service was 01 Dec 2019. The doctor’s diagnosis was gastrointestinal irritation. The X-ray staff was completely disrespectful. Strongly suggesting that I was supposed to understand his job procedures and technology. A nurse slammed …
I brought my friend, who was in immense pain, to the emergency room, and the nurses were unbelievably rude and callous. During these difficult times, I have the utmost respect and honor for the men and women who serve in hospitals. It’s a …
If I could give this place A -0 I would! Most of the staff is in the wrong field. No sympathy and they treat u like a number. The wait time was over four hours. And still wasn’t diagnosed. You are better off at Grady. I am NEVER returning here.
Spent a long time at urgent care and they were unable to find my veins due to lack of food and water for 2 days. Keep vomiting non-stop. Was told they’re letting the hospital know to get me straight in when I arrive. After a 45 minute …
I would never recommend this hospital to anyone they are ruining the name for northside they don’t care about there patients and they are very nonchalant disrespectful
This hospital did a very thorough evaluation of me to determine e a diagnosis.
DO NOT GO TO THIS HOSPITAL!!! Waiting time is at least 3hrs,they don’t have rooms available and will put you in the hallway,so,you won’t have privacy and you will listen to the nurses talking and complaining about their patients. Lab test? …
Please put up some exit signs in the parking lot outside in the Emergency lot. It was raining and dark and I was lost trying to get out of there, desperately looking for an exit sign.
My daughter had a car accident on 7/28/2021, she was brought to Northside Lawrenceville in ambulance and waited 5 hours there. They were doctor’s and nurse outside just chilling. The nurse inside were not following COVID protocols, no …
I see a lot of negative reviews here. I’m sorry that their experiences differed from mine so greatly. My stepfather has been in and out of here for MANY different reasons over the years as have I and every time I’ve been treated or visited …
My dad had surgery there and everyone there was professional and forthcoming. It started with th admin staff to the Drs. They were very patient with my dad and myself. When surgery was over the Dr speaks with you privately and the recovery …
I went for chest pains and was complaining about some other pains which I believe are serious
.but all they did was do an ekg and tell me that it wasn’t my heart then sent me …
Went into ER in the night because something was wrong with my baby. They did x-rays and did a nasal test. They were able to give him some treatment. Nurses were very nice. But the NP was okay until he made a comment that disturbed me. In …
This is one they worst hospital experience in my life. That for wasting 4hours of my life.
Waited 6 hours in the ER and still never seen a dr. The wait was absolutely ridiculous. I’m not sure about the rest of the hospital but the ER is terrible. You’re better off driving to another hospital.
Very wonderful experience with nurse micy or so very lovely nurse took her time with me and I’m an oversea patient
I took my mother to this hospital because her blood sugar was low and she was confused. At the ER, they would not let me come in with her even though she was unable to give them her medical information. Their visitor policy on line which …
This is the worst most unprofessional place I’ve ever been to. A doctor lied on my records in order to sign me to a 1013 and when I was conscious and able to speak no one would speak to me.
I went in for a cardiac catheterization and was very satisfied with the staff and facility.
Registration and admissions was fast and efficient. …
Had the unfortunate experience of visiting the ER late one afternoon after falling in a storm drain and twisting my foot. It was not a welcoming place. I felt like I was in a dungeon. The man who came to talk to me (not sure who he was but …
Megan( RN) (worked late afternoon shift on May 8, in ED check-in) was amazing!!! Such an angel. She recognized the state I was in on my face. She is an asset not only to this hospital but to our community! Thank you, Megan! ♥️
Last week I had an Ablation at the NHG Cath lab with Dr. Sharma. I had the best experience from the greeters early in the morning to everyone involved with the procedure (cath lab), recovery, ICU nurses, food staff, cleaning staff. All top notch !!
Was in the ER back in October. ER was wonderful. The tried to control my pain. I had several kidney stones. It all went downhill hill when I was transferred to CDU. I told the nurse several time the medication wasn’t and could we try …
Sparing the details for privacy. This emergency room saved my loved one’s life on an extremely busy and crazy (I mean super cray cray) emergency room lobby day – by coordinating across multiple departments in the hospital. I am eternally grateful.
I will make a drive anywhere else but here, I went in due to my tonsils being so swollen, the lymph nodes in my neck were swollen as well I told them it was very hard for me to even swallow my own spit and that Tylenol and Advil was NOT …
Very unprofessional hospital. The lady delivering our baby was extremely rude during the whole process. The couch ive been sleeping on is from the 90’s we are this close to Atlanta and can’t afford something decent for people???? North …
My father begged me to leave this review which he never does he is not a review person. My father is not new to hospitals he has been through hospitals for the last 10+ years this current experience is with a particular nurse Annmarie …
Waited over 30 minutes to visit someone in emergency because the nurse forgot we were there. Then she said only two ppl are allowed in the room and when I asked if we could take turns to see my aunt cus she had a heart condition. She rolled her eyes and walked away. If I was dying I would walk to another hospital.
I’m in the middle of the hospital stay they forget to deliver my breakfast and lunch till 3pm…they tell me you will be able to go home on Saturday then Saturday they tell me I need to wait till Monday for the life vest company to come to …
I’m sorry to have to give even one star to this abomination called a hospital. First, my 88 year old wife was in the emergency department and I was not allowed, per their policies, to be with her. I was given a phone number to call to get …
If you have children in need of care, I suggest you take them to the children’s hospital. If you live in this area, the children’s hospital is about 45 mins away, but by the time you sit and wait here, you would most likely have been seen …
Sometimes this hospital gives you a horrendously long wait. I have frequent kidney stones where this hospital forces me to wait hours before they administer any kind of pain medication. Look I get it. There needs to be tests done prior to …
The care my mother received was top notch, and the hospital deserves 5 stars for the doctors, specialists, and physicians, but when she was admitted, someone stole her phone there. My mother has strokes and TIAs, so I keep a tracker on her …
This place is disgraceful! At 2 am in the morning I had to rush my baby to the ER. I pulled into the parking lot and they have this setup where parking spots are blocked off by cones and someone has to assign you a spot. Well half of …
Had to bring my wife here and outside of the normal wait at ERs, the staff was great. From admittance to nurses and doctors, all were friendly and professional. People need to understand that ERs treat patients based on severity of cases …
Poor food service Dept
,430pm on Sunday no one answering phone already.alway cold food.so far half of what I order makes it with no explanation they seem to give you what they …
They changed the name yet the services are still like the old gwinnett medical. The ER staff don’t do their job and the wait is so long and horrible. My 3yr old complained of chest pain and was coughing persistently with a temperature of 103 and they made us wait for 4 hours in the ER waiting room. Couldn’t believe it.
Terrible, terrible hospital. Like others have stated, they’ll let your loved ones die because they’re lazy/like to experiment on “care options”. Do NOT bring loved ones here. They’ll let them wither away and die because they don’t know how …
I don’t even want to give one star for this fake hosptial that just wants money out of sick patients. …
DO NOT GO TO THIS LOCATION
I’ve lost my dad due to, what I believe, incompetence/ lack of attentiveness/ …
I had to take my child to the Emergency Room to get stitches after they fell down at home, the nurses and doctors we dealt with were very professional and friendly. We were seen very quickly and taken care of then sent home. Due to the reviews I was nervous at first however everything went well.
Worst hospital i ever been to . Will never be back. The nurses and doctors do not take their patients or there job seriously . Came in for nasal issues , they told me there was nothing they could do for me besides refer me to an ENT KNOWING …
I had an outpatient procedure done that I had been putting off due to the pandemic. The reason I am leaving a 5/5 stars and review is to compliment the incredible staff that worked with Dr. Venkatesh that early morning of my procedure which …
By far worst place to go see a doctor in case of a emergency. You ain’t a child you’ll get looked at after 6 to 7 hrs. 2 hrs wait for them to call and another 3 to 4 hrs get a room see the doctor. Better off going somewhere with better ratings. Trust me
I’ve had plenty of great experiences at this hospital over the years. No matter what the situation is, it by far beats eastside and has good quality care unlike eastside. Family members have been here in times they were expected to die and …
No matter how sick you are DO NOT GO HERE! My 87 year old grandfather who fell and broke several ribs tried to go to the bathroom by himself because my one came to help him. The nurse pushed him so hard with both hands onto the bed and …
This place is the worst. Why did I come here? I’m here right now with a 2yr old who has been waiting to be seen for over 3 hrs now in the emergency room. Do not come here if you have a real emergency. After looking at who has come in after …
This is my worst experience on earth I got there by 10pm and am still waiting for about 6am I just have to leave because they said there was no bed for me , I regret ever going there and I will never go there in my life again , Jesus the …
So far the experience with the nurses and doctors care of my grandmother has been good. BUT the 1 star is for charging to park in the parking lot as if they aren’t already making a crazy amount of money && they are only allowing 2 people a …
The providers at this hospital do an excellent job at caring for their patients, however the hospital’s pitiful excuse of a billing department is what has prompted me to give one star. These people have no clue what they are doing. My bill …
As far as treatment from staff they were polite and professional towards me… Thats pretty much it people please remember this is an emergency room emphasis on the word EMERGENCY. Don’t really feel it’s wise to have the average waiting time …
I went to the ER at 6:30 pm for severe stomach pains- especially on right side, chills, fever. We suspected appendicitis. Was seen within 15 minutes for 1st intake for BP, temp, info. It was very busy but everyone was so nice and friendly. …
If you’re reading this, I’m BEGGING you to NOT go to this hospital. Find a different location. I literally had to walk out after 4 in a half hours. I went in with my two children because I have not been able to eat or drink anything in 4 …
Horrible treatment at labor and delivery. Not only did they deny skin to skin with my newborn child they proceeded to keep her away from me for her first 3 days of her life. Their excuse was “covid” even though I tested prior to going to …
This hospital old gwinnett medical, needs to send their employees to obedient school. They have always and still are the rudest hospital I’ve ever seen.
I had my first child here in 2017 prior to the name change and I had my second child here via scheduled c-section this past weekend. I received excellent care and great bedside manor. Any time I called my nurse she was there in less than 60 …
Incredibly long wait in the waiting room 6+ hours. After my dad was done, he waited another 2 hours inside when he could’ve been discharged and someone else could’ve been looked at.
One time when I went to the hospital because I twisted my leg too hard, and I couldn’t move and I had to wait for at least three hours and then they finally called us and it took another three hours to call us in to the emergency room and …
Extremely slow. Arrived at 5pm to the emergency room. Finally got called to a room at 11pm and at 12:35 am…yes midnight… we have still not been seen by a doctor. So far it has been disappointing.
The hospital staff are equally ignorant as the people in the area so no, I dont recommend. Rude passive aggressive staff that love profiling anyone who isnt white or spanish, imo of course.
Literally one of the worst places I’ve ever been to. If you suffer from any type of mental illness, don’t go here and go to Emory in John’s Creek. All they do at this hospital is gaslight and yell at you when you’re enduring a panic attack. …
If I could I would of gave 0 stars but don’t have that option. Came up here to bring my aunt some clothes and stuff she needed and my daughter that is 11yrs old the lady where u check in at said that she has to be 16 to go in the hospital. …
Joke of an ER. They are money hungry. Don’t come with the good or bad insurance. The ER was nearly empty and took hours just to take a look. #HealthcareForAll
Gwinnett County needs to get over itself. There should never be a charge for any parking inside of Gwinnett County. …
Why is it called Emergency room if u are sitting there 7 to 8 hours. Our medical system fail miserably. Patients get more sick by sitting and waiting for their turn to be seen by the doctors.
Came in Via ambulance with a Blood Sugar of 505… Had to wait an hour before being seen… After ONE WHOLE HOUR I was put into triage for another 30min. Blood drawn and set in Lobby and was told to wait. I asked how long, I wasn’t given an …
This is by far the worst hospital ever. My son cut his finger at work to the point it required stitches. They sat him in the waiting area for 5hrs without any pain medication or immediate medical attention. He eventually got up & left had …
Incentivity of lobby nurses is inhumane. No one loves to visit hospitals – they have to because of their loved ones. I very much understand the policy of 2 visitor/day but it shouldn’t be limited to specific individuals per day. My mother …
Pulse 116 nurse Jennie has no bedside care or empathy not a bone in her body I been here since 10:15am don’t come here she couldn’t login to the system her password wasn’t working she called another nurse to send help when help arrived the …
This establishment is disgusting. Especially when they hire people like Ann Marie Graham Johnson who support absolutely atrocious men like her racist husband. Disgusting. Her and her entire family need to be banned from anything and everything
Brought my wife to the er to get stitches after a fall. We were seen by a pleasant nurse at the quick check counter. 4 hours later, they took my wife back and examined her. Asked why she had waited so long? Sent her back to the waiting room to await her stitches! Please choose anywhere but here.
The ER wait here is ridiculous. Miscommunication between staff, carrying on like there in the break room while on duty in triage while people wait in pain is a disgrace. I’ll bypass this hospital although it’s the closest to my home. During Covid I understood the extended waits but now it’s just coming practice.
PLEASE STAY WITH YOUR LOVED ONE WHILE THEY ARE HOSPITALIZED. My mother had EXTREMELY POOR SERVICE from techs, nurses and doctors. If this is the state of our complete healthcare system, then lord help us all. The Care in healtCare is totally lacking here!!! Imo
I don’t usually write reviews, but my experience at this hospital was absolutely terrible . Being a healthcare professional myself , I try to look at both perspectives . (Medical professional & patient) Dr. Ritchey & his resident were very …
I just left the emergency room around 6.5 hours ago. I timed the whole experience and the breakdown went like this (keep in mind this was Sunday/Monday of Labor Day weekend): 2 hrs 57 min time in the waiting area, 42 min waiting after being …
Great experience at the hospital during the procedure. No options to have payments plans setup after billed amounts. This is not a “not for profit” organization. The 1 star is for the billing department.They are just pathetic. Even after I started paying my bill, they still show the original amount on the wallet.
I was demanded to wear a mask as soon as I came in to get my vitals. I had to wait an hour for anyone to see me after they put me in a bed so I left. I took my chances I will not be disrespected. I have health insurance and there was no …
I told them I was feeling dizzy they can’t take 2 minutes to check my blood pressure to make sure I don’t fall unconscious! the concept and word “emergency” seems to have no meaning here !
I am thankfully glad we came here and they are wonderful people that help my daughter to find out what going on with her and they found it after three tests.. I really appreciate what y’all done for my daughter.. she went to other hospital …
I had other children born at hospitals, and I’ve seen other children born at hospitals as well. But I must tell you being at Northside Hospital Gwinnett. To have our precious daughter brought into the world there has been an experience I …
These people only care about money. Had my mom waiting all weekend in pain waiting to get an ultrasound because apparently they don’t do ultrasounds on the weekends. But didn’t tell us that they don’t do ultrasounds on the weekends until I …
I would not like to be referred to as a “frequent flyer” in the emergency room but due to a run of bad luck I’ve found myself there 4 times since mid February. On every single visit the admission and triage assessment was quick and easy …
The wait time in the ER is horrible. We’ve been waiting in the ER with serious pain for almost 3 hours without seeing a nurse. The staff is very hands off. No one can give a timeline for intake and care. There are several people waiting in …
I am utterly disgusted at this facility. My daughter had emergency cesarean. I flew hundreds of miles to be with my daughter only to be told I can’t see her or the baby due to COVID-19 rules. They have not updated the hospital Visitation …
I took my girlfriend to the ER to get her evaluated after a car accident that occured just an hour earlier. Between waiting in the lobby, going through triage, and sitting in the room, it took 8 HOURS to get out. 8 hours for 15 minutes of …
My husband stayed here 3 days on on the 5th floor. The whole medical team was amazing. Thank you!
Wow!!! Third time at this hospital and the experience is always the same. This hospital lacks effective and
efficient process improvement. Maybe the long wait is due to limited staff. …
I had a very efficient experience with this facility. Everyone was pleasant, I was taken back in a reasonable amount of time. I was escorted around by a very sweet older gentleman ( volunteer?) …
My nephew is in this hospital in comfort care which means he’s on his death bed. The charge nurse makes his mother leave the room for the night when he may die at any moment. Great job Northside for being so caring in this situation. People please don’t carry your loved ones here.
I was at the ER earlier today and had the best experience from check in. I woke up with abnormal swelling in my face and bottom lip. I wanted to go to my primary physician to avoid going to the hospital. However, they referred me to the ER. …
My sister spent 12 hours in ER & 7 days in Cardiac care in rm 576. She received excellent, thoughtful care her entire time there. My other sister & I want to thank them all!! …
We are here from New York visiting family and my daughter got very sick with a stomach virus. We walked in to 2 very friendly ladies at the desk. When we were triaged, we were greeted by 2 more friendly, professional staff members. We did …
Had to take my mother to ER on 6/3 for an MRI. After EIGHT hours, we got to leave! Very poor communication in this hospital! The only reason I gave the 1 star at all was because of a nurse named Fozyia. After learning that my 93 year old …
When a beloved family member or friend is ill enough to seek or require hospitalization, the situation is serious. And the staff and team providing care to the patient, and information to their loved ones, is of critical importance. …
I went in for kidney stone removal. I must say that all things considered this was a very pleasant experience. I was treated with kindness and respect. I am a very hard IV stick especially when not drinking water. With this being said …
My cousin is currently in the ICU with Covid. The charge nurse of this unit is named Kelly. She has been the rudest most hateful nurse I have ever seen. She forces my aunt to leave her son there overnight when he has continuously begged for …
The Emergency Room in this hospital is a case study in inefficiency. Another example of how our current healthcare system is severely broken. The level of apathy and lack of empathy is palpable upon entering the building. We were greeted by …
If I could rate this hospital zero, I definitely would. We have a loved one who was at a critical condition and going to be transferred to hospice. We understand the rules and protocols but the website noted this regarding visitors. …
Old nurse wouldn’t let me see my dad who’s getting open heart surgery the next day. said kids aren’t allowed.
why am i not allowed to see my father?? not emotionally supportive, cold, and not a pleasant place at all
We arrived at 3 PM, triage finally at around 6:45 PM, have been in ER waiting room for going on 8 hours and yet to be brought back to see Dr. This ER should talk to Kaiser on how to run a ER. Wife is in pain and bleeding. Finally placed in room at 11:20 PM
Lost or didnt file/save paperwork correctly in database after jondice test so we had to go somewhere else and do it again. Really didn’t seem to know what they were doing. Worth the drive to go somewhere else.
Walked in around 8/815pm. It’s now almost 1am and all they’ve done is intake. This is the worst ER ever. Only came here cause the urologist referred my wife here for a CT scan because of kidney stones. Why they sent us here when we were already at a hospital for blood work is beyond me…
4 months ago I had my FIRST baby here. I was nervous due to the low reputation & other reviews I read. This was the hospital my doctor office was in network with so I decided to stick it out. I must say my experience was phenomenal. There …
Consistent quality care. I have had quite a few surgeries and procedures and everyone on the Norhhside team are superstars. Bless you all for what you do.
The worst hospital experience ever. I went in for a one thing and they told me it was something which has already been fixed.I know that wasn’t the issue. They literally just toss me out like a piece of trash and I’m still experiencing the same issues/pain. DO NOT GO TO THIS HOSPITAL!
Our experience with the nighttime emergency department staff on 1/12/23 was traumatic to say the least. We went there because it was close by, we will NEVER make that mistake again. …
This Amy my nurse I never write these and I’m writing it in pain. She took care of me as if I was her family and that warms my heart
We need more nursing like this in world
🙏 Hero comes in many form an any kind act. …
In the womens pavilion there are no vending machines have to walk way over to the main hospital in which I have a broken ankle and in a boot ! Then I’m asking for another chair that turns into a sleeper and they gonna tell me only one person room but we have 2 support people so why shouldn’t we have 2 sleepers? Ridiculous !
First of all to start my wife was pregnant and stuck in her arm so many times. She got a life threatening blood clot. She was told she was having triplets two girls and a boy. After 2week not seeing my kids in the hospital. I get a call …
Terrible ER….the staff treated my 84 year old mother awful….besides that they were suppose to give her an antibiotic script and they said they said it was transmitted to cvs. .here it is three days now and I have called the hospital ER 5 times and still no one helps .. since Northside took over the hospital has changed to..
If you are a patient in the hospital for 2 weeks why do you have to ask to be bathed, rude food delivery staff do not want to move your tray closer to the bed so you can eat and they tell you it’s not their job and then they leave, PCT’s …
I am here to simply warn other before having to go through a devastating experience. These people are the worse and everyone knows it in the city of lawrenceville. My boyfriend had a open head and we went to the er and they had us waiting …
The money and everything put into this hospital is great, it’s a good hospital with new renovations… but the wait time ? Its pretty bad, long hours waiting to get treated from sickness. Only complaint i have is the very long wait time just to get looked at. ☹️
Wait time is so horrible. My sister sprained her ankle. Got into the hospital at around 10:30. One of the workers x-rayed her foot (took an x-ray on the wrong part of her foot), then waited for about 2 hours to get checked by a doctor. …
My husband had a day surgery and I could not thank all the nurses there for their support. They kept us informed and went over and beyond. I would highly recommend Northside Gwinnett for any procedures. ⭐⭐⭐⭐⭐
The hospital staff was great! However was on my way out today and accidentally went through the employee exit and the lady at the employee exit sat there and said she’s closed (mind you there is no open or closed sign) and refused to open …
I’ve been hospitalized at this hospital twice for a chronic health condition. Both times I received amazing care, from everyone involved. From the Dr.s, Nurses, PCTs, food service, and beyond. Everyone was very personable and professional. …
This incident is worth sharing. A few days back my mother of 82 years old got severly sick and had to go through ER with flu related severe cough and respiratory complications. The doctor in charge was Richard Mc. Cormick. The doctor …
Let me just say the new Labor & Delivery rules here are terrible. I will NEVER have another child here again. First, there isn’t a nursery anymore. Why not? Labor is a very traumatic and exhausting experience. To then not give mothers a …
Very short staffed throughout the departments resulting in minimal care for the patients. The nurses on the floor described the shortage of staff and supplies as being overwhelming. Perhaps the construction $ throughout the campus could have been used to hire more staff. My family member’s condition was thankfully not critical.
Came in to Er. Waiting room was super fast compared to any hospital in ATL Period! Lol but Nurse Kristan and all the other PAs who came in with me were super nice. I don’t usually have positive experiences with hospitals so this was refreshing. It was worth the hour drive. I’ll drive it again for top tier service!
NEVER GO HERE IF YOU NEED ACTUAL MEDICAL CARE!!!!!! It’s a social gathering area for employees and security not an emergency room. I waited 3 hrs only to be told by some rude @$$ intake nurse clerk or whatever “so what some people wait 5 …
Horrible experience here. I came in through the Emergency Room services after being physically assaulted in the workplace. I shared the situation during intake and I was told I could get billed and go home. However, while being discharged …
I just arrived and immediately upon entering I wanted to leave. The two ladies at the front entrance are rude! Very rude! There was a delivery driver in front of me and the way they spoke to her was very unprofessional. They were talking …
I have a friend that had knee replacement surgery, she went to Northside Hospital due to extreme pain. She has not been given any pain meds due to lack of pharmaceutical staffing, been there 6 hours, she is not even been given the meds she …
I would highly recommend GMC. I have personally experienced GMC staff including several doctors, specialists, and very hard working and caring nurses ( I call them heavenly angels ) who earn most of the credit when it comes to assisting …
This is one of the worst hospitals the staff is lazy and they don’t care. minimum of a 4 hour wait. I just don’t understand how this could go on people are sick and you have to wait 4 to 5 hours😡 I was also brought in by the ambulance they …
Useful to note:
1. As many others have said, wait times are long. Northside is very understaffed …
This is the worst hospital. Please do not go there. They do not care about you or anything happening to you. Stay away. You will wait hours to even see anyone. And then be treated horribly when you do. Everyone there are rude. You’ll see …
DO NOT go here! You know how airlines over book seats?!?!? Northside does the same thing but with patients who just had surgery and are in horrific pain! I’m on 8 hours in recovery, should have been in a room after 1.5 hours, dying of pain …
My son has a second degree burn on his stomach. Blisters and red skin. Triage did not bother to take a look at it just took his BP as we sat next to an overflowing trash bin filled with bloody gauze then were left to wait for 3 hours as his …
I came to this hospital earlier today and waited for 6 hrs and didn’t get seem. I know they see people according to the severity of their illness. I was in a car accident and my blood pressure is 155/103 with chest pains. They didn’t see …
Terrible and I mean TERRIBLE nurses and staff!!!!!! Absolutely atrocious the way my granny is being treated during her stay. She has to call multiple times and I mean like 4-5 times to get a nurse to help her in her room and give her …
Went in for a cardiac CT, nurse was nice but struggled to know what to do, even doing the IV. Kept going to ask the charge nurse questions, maybe this is a training hospital? All was acceptable until tried to discharge after test when BP was 86/47… I had to tell the nurse that we had to wait until it went back to normal. Scary!
Worse experience EVER! I came in with anxiety and PTSD. Low sodium. I waited in ER for at least 20 hours after being brought by ambulance. I’m type 1 diabetic. Never fed me. Then they SAID they finally had a room to be admitted . …
Waited 4.5 hours without being seen with a toddler with seriously high fever and low respiratory rate and history of asthma. I should’ve made the drive downtown to be seen instead. My toddler is worse than when we arrived and is rapidly …
If I could give less than 1 star I would, the facility’s had dried up blood on the floor and the hazardous needle waste was carelessly left open with a needle sticking out and blood all around it. Not a good look when you are trying to get …
I found all staff at this hospital to be very polite, caring and professional. I had day surgery with Georgia Hill, DO. I was treated well and the surgery was on time with good pre and post care. My pre op appointment was quick and the …
What happened to this hospital? Be prepared to sit in pain in the Emergency waiting room for a very long time. I got here at 10pm and it is now 2:29am. I had to send my husband to the store to try and find some Tylenol for me to take while …
I am loss for words, after being involved in a near death car accident (my car flipped 4 times) apparently that wasn’t a concern for the staff here. I’ve been waiting for over 12 HOURS seen once throughout my wait, I have glass in my …
Let me share my The Worst experience at this hospital during my surgery on 22 Sept. My surgery was scheduled at 1.30 pm and called hospital at 11.30 am and we reached their on time. Though check in formality was appropriate but later then …
If I could give zero Stars I would. My family member came here on Tuesday had a procedure done Tuesday afternoon when I came back Wednesday his bandages still had not been changed so his bandages were on for over 24 hours I also noticed …
My 85 year old father in rm N571 . No food, breakfast or lunch til 1:20pm . He is a diabetic type 1 on insulin. Got here and of course rip nurse a new one. This is suppose to be an award winning medical facility. If you have very ill love one here you best stay with them the whole night.not the first time I ve issues here
I have mixed reviews about this location. Waiting room experience was great. However, after they took my wife back. They took forever and didn’t explain why they ran certain test. Lastly, when they discharged us, the nurse didn’t even take …
I was in the emergency room 5 months ago with chest pain. Thank God it wasn’t a heart attack or anything like that because it took 10 hours for someone to see me. When I came in, I repeatedly asked the nurse if they needed my insurance …
I dont know what changed since a little before June but the place’s quality has improved as far as patient care. The food is so much better overall, even if someone is on the mechanical diet, and the nurses appear to be happier. It is a good change and my loved ones are in better hands now than they were months ago!
Had surgery and was in for 5 days, including ICU. I found that the medical staff that took care of me, in particular the nursing staff, were professional, knowledgeable, responsive, friendly and outstanding in every way. The facilities …
I don’t know why northside still exists. The nurses are trash. The service is trash. The head of the hospital is completely rude. They are nonchalant. They’re clearly in it to make money and not save lives. Someone could be dying and they …
This review is difficult in some regard because the nurses are nice people my student nurse Jojo went of here to assist me. She’s awesome! But my overall review is sad. No one and I mean no one communicates the who, what, when, why or where …
North side Hospital directors do better. Stop giving a bandage for serious issues. Stop overpaying and under staffing your talented staff. Stop treating patients like the homeless starving. Do better. I for one will never be back due to how …
This place is horrible. Family member recently had surgery there. Picked up an infection while there. Was unable to get out of bed and go to the bathroom. At night ignored and left unattended laying in own urine and feces. Went home …
7 hours & counting in the ER for my 80 yr old father to be seen by an ER doc. They move you from the waiting room to triage & back to the waiting room. Take x-rays, cat scans etc, & back to the waiting room to wait for a “bed”. A bed …
My 29 year old son spent 3 days in ICU here this week. We can not say enough about how wonderful they were to us. Doctors called me informing me of everything while he was intabated.We had the same 3 nurses while there. Phenomenal!!!! …
If your nurse is Natalia, LEAVE IMMEDIATELY!
My mother-in-law was there a few weeks ago and unfortunately had Natalia as her nurse. This “nurse” was in the ER observation unit and I think she works on …
This hospital is the worst emergency service. They dont care for elderly people or if your in great pain. . . this hospital has a 4hr wait individually even you have insurance. . . . staff and security looks like they just hanging around …
I see a lot of negative reviews but my overall experience was one of the best. Most of the doctors understand and know which patients are more critical and needs more attention. It’s a team work that trickles down from one specialist to …
I cannot describe how terrible the experience was at this hospital. I waited in the waiting room for almost 6 hours. Waiting is not an issue , as long as you receive some type of care. …
So, I was transferred to this location front Duluth sister hospital. The transfer was smooth andI was greeted by a great team on 7th floor. I was greeted by an amazing OB/GYN doctor. Dr Holcomb is an awesome, caring knowledgeable doctor. …
Went here for scheduled surgery with my urologist. Every step of the way was professional. This is a very diverse facility with highly competent people from many different continents. I am an old white guy but if you will just be patient …
Whatever you do AVOID this hospital. Waited for 7 hours in the ER to get treatment for my mom. The employees were just chilling, chatting in groups laughing and not being proactive. Every time I would ask for something or help, there was …
Here for and with a relative, late Tuesday afternoon … not overly busy. The front desk staff/ladies were very friendly and helpful and took us to our appropriate destination and then we were directed to the 2nd floor. The waiting area is …
If I could give zero stars I would!!! I picked my day up from a two day hospital stay. First, I had to pay $3 to pick her up because you have to get a parking ticket just to get to the hospital. Secondly, my daughter has multiple sclerosis …