Heather and her team made something right for me when I felt concerned about an issue. Because of their excellent customer service, I will continue to use them. Thank you.
The absolute worst customer service I have ever seen. From the receptionist to the owner… complete disregard for any principles of customer service. If any member of the team I manage treated customers the way these two do, I would fire them on the spot!
Website claims they are dependable, affordable, and reliable…THEY ARE ABSOLUTELY NOT!! Like many others, no trash pick up at all. Their website is scrolling a message about mechanical issues with the trucks and routes will resume as soon …
Yesterday I left a 1 star review and today I’m changing it to 5 stars. Not for the employees for I am not pleased with the receptionist Amanda, she was very unprofessional and un helpful on the phone, but for one of the owners, Heather. She …
I have lived at my residence for almost 5 years and have always used H and R sanitation. However, I may reconsider after today. I have rarely had an issue with H & R picking up my garbage as scheduled, but I felt that they may have …
Did not pick up trash and when I called they where rude and didn’t care to make it right. Just said we will give you a credit well a credit don’t get the garbage out of my yard.
I’m very disappointed with H&R.. We had them for years, and communication has always been terrible. About two years ago, we went through a time when none of their trucks worked for 2-3 weeks. We were told we would get some type of credit on …
I have had fairly decent service from here, however I am extremely disappointed in their lack of communication. After having used their service for over 6 years, I got a letter in the mail yesterday stating that they would be ending my …
Have had thier service for yrs never an issue
Heather and her team made something right for me when I felt concerned about an issue. Because of their excellent customer service, I will continue to use them. Thank you.
The absolute worst customer service I have ever seen. From the receptionist to the owner… complete disregard for any principles of customer service. If any member of the team I manage treated customers the way these two do, I would fire them on the spot!
Website claims they are dependable, affordable, and reliable…THEY ARE ABSOLUTELY NOT!! Like many others, no trash pick up at all. Their website is scrolling a message about mechanical issues with the trucks and routes will resume as soon …
Yesterday I left a 1 star review and today I’m changing it to 5 stars. Not for the employees for I am not pleased with the receptionist Amanda, she was very unprofessional and un helpful on the phone, but for one of the owners, Heather. She …
I have lived at my residence for almost 5 years and have always used H and R sanitation. However, I may reconsider after today. I have rarely had an issue with H & R picking up my garbage as scheduled, but I felt that they may have …
Did not pick up trash and when I called they where rude and didn’t care to make it right. Just said we will give you a credit well a credit don’t get the garbage out of my yard.
I’m very disappointed with H&R.. We had them for years, and communication has always been terrible. About two years ago, we went through a time when none of their trucks worked for 2-3 weeks. We were told we would get some type of credit on …
I have had fairly decent service from here, however I am extremely disappointed in their lack of communication. After having used their service for over 6 years, I got a letter in the mail yesterday stating that they would be ending my …