Habitec Security specializes in security systems and monitoring, including medical alerts, for those in Ohio and Michigan. Call today to find out how … See more
BEWARE – they hid language in a contract that you’re on the hook for 5 years and will not let you cancel early even after acknowledging you might not have been told about the 5 year agreement. BEWARE!!!!
Terrible service they did not meet my needs and charged me extra after the fact because they sold me the wrong system for my business this company does not care about your needs just their monthly payments
I have had Habitec security for years.Never have had a bad experience.Their customer support is great, especially Pat & Tracy!I would highly recommend Habitec to anybody looking for a security system.
I am 93 years old and have a medical system in my home to give me peace of mind.
Always a quick response time and I would trust no one else with my safety.
Thank you Habitec
I would highly recommend Habitec Security for outstanding customer service. They have always been reasonable to work with, charge a fair price, and honest.
Tom Rood is my representative and he was very knowable, helpful and didn’t sell me anything that I didn’t need.
Habitec Security and Tom Rood are priceless!
Lisa
We received a call from Julia at central station to inform us of an issue with our battery backup. She was very friendly and gave us information on power outages In our area! Kudos to Julia!
I went into SmileDirectClub in Beverly Hills today and had an amazing experience! Quick shout out to Yaritza who assisted me with the scans and answered any questions I had.
The unit they gave us after we gave up our land line was malfunctioning. They were prompt getting us a new one once we the customer figured out we had no connection to Habitec.
Habitec has provided security and monitoring to our facility for over fifteen years. The service is excellent and employees are always courteous and helpful.
Habitec truly cares about their customers. They use quality equipment and their installers know what they are doing. One of the best security companies in Ohio!!
good luck canceling your service in writing with there required form…..good luck with a returned phone call or email. JOYCE NEEDS FIRED.took me 5 hours 12 phone calls to get an email thanks for the nice day
I have been a customer for 9 years now, and I love that the support is local. I know that I can call and talk to someone that understands my questions and is willing to answer them every time professionally and kindly.
I will post online since I couldn’t get anyone to answer. On Friday May 28th vehicle #47 driving through Woodville Ohio. He was tailgating and then speeding through school zone. I called several times and no one would pick up.
Having Habitec for fire and burglary makes me feel good knowing my dog is safe when I’m not home. Thank you for your service and great customer service Habitec!
For the past 2 years, we have been receiving monitoring bills. But no monitoring. Furthermore, when we contacted the company, they would not refund our money for no service, but they wanted to charge us more to upgrade the system. Seriously?!!! Can’t trust this security company to maintain their monitoring.
I absolutely LOVE Joy of Habitec Security…for one, we share he same name 🙂
But she is always so prompt when installing units to our consumers and she follows up with me quickly as well.
While I haven’t had any real emergencies I have had a few false alarms but what makes me happy is even for those I received phone calls and every time the employee I talked to was nothing short of delightful. Thank you for the peace of mind I get from setting an alarm and knowing someone is paying close attention to it.
The best company yet, last company i had failed me bad. It’s been a geat experience and any alarm they call you no matter what. And theyre very friendly and professional. I use them for business and home.
We have been using Habitec Security for over 9 years and found them to be a very professional organization. We have worked a great deal with Tracy at the local office, and found her to be extremely knowledgable, courteous and efficient – …
Bad is an understatement. We have a security system that was installed by them, with monitoring cameras and computer links that almost never work. In spite of repeated attempts on their part to get it to sync with our monitoring screens …
The technician did a fabulous job installing and was very professional and knowledgeable in the product. He was helpful with explaining how everything worked! Thank you Habitec!
Habitec is the best at sales, service and equipment. I recommend them highly. Tired of the out of town hassle dance? Choose hometown service; try Habitec.
I am new to my system and I love it…….although I didn’t know anything about it when I got it. All the employees are super accommodating to help me out on any way, especially the technicians that came to my house. I would recommend!!!
Their service is prompt and friendly. If the alarm goes off, they call promptly to check. Their service tech just came out this morning to fix a bad sensor. He’s always friendly and fixed it within a matter of minutes.
Habitec Security has been great to work with and we are thrilled with the service they have provided. If you need a professional, reliable company-this is the way to go!
I have dealt with Habitec personally & professionally with the company I work for and have always had the best experience dealing with Pat E and his team for 20 plus years. I would highly recommend their service if you are in need.
It’s great to know we have a LOCAL monitoring company who continuously provides new services for one low monthly fee. Thank you, Patrick Lindsley, for all of your added safety tips and information. If you currently have alarm services with …
Great customer service experience! I had a power outage and my system would not reboot. They walked me though the process on my power panel and saved me the expense of a service call, which was greatly appreciated!
Fantastic security company with top notch service. I feel safe knowing that my safety is in the hands of these caring, well-qualified employees. Lois has always been especially helpful whenever we need our system serviced. Thank you Habitec.
Habitec Security, especially Patrick Lindsley is an asset to our community. I have worked with and referred them to all of my clients because they are a reliable, local company. I am always put at ease when my customers entrust their security with Habitec!
Have been a customer for 4 years now and they have had an amazing response if our alarm goes off or if any equipment has been malfunctioning they get it done fast. Very friendly staff. Highly recommend Habitec!
The technician Scott showed up to my elderly parents home to service the alarm system. He showed up on time and was very curtious, patient, informative and well mannered. He navigated through the dealings of our telephone service provider …
We are a rural community center (CRAF Center) moving to a 24/7 fitness center. Habitec Security installed our security camera system and the key pass entry equipment. As manager of the center, I would like to say ‘Habitec is the most …
Love working with Habitech. I have been with them for a couple years now and have never had an issue. They are always there when I need them, and make the security of my business safe, easy, and affordable.
My security system was having trouble communicating with the central monitoring station due not to Habitec, but Verizon changing their 2,3 and 4g protocols. The panel emitted a loud audible alarm indicating trouble with the system …
Habitec Security has provided security for my home for over three years, and I am very satisfied with their consistent quality and service. Patrick Lindsley took plenty of time to assess my current situation and evaluate my security needs …
Had some issues with false alarms, called Habitech, they sent out a technician, very knowledgeable young man, answered all my questions and then some, very good company to monitor your fire and burglar alarm system, I’m very pleased with this company, I would refer them to anyone who ask for that kind of service.
We had a door replaced and had Brian from Habitec come to pull the sensor. He suggested we call them back on installation day so they could put the sensor back in before the door installation was completed. It all worked out very well. Thank you to all, especially to Brian.
I recently sold my alarm company to Habitec Security, and the team they have built there is very impressive. I also became a customer when we sold. I believe their central station monitoring service is second to none. My old customers and my family agree that we have found a good home at Habitec.
Three cheers for Marcus, our Habitec Security camera system technician. He was courteous, knowledgeable and fast. He made every adjustment we asked him to do and it was perfect when he finished. Thank you!
Habitec Security provides security at all Main Stop Convenience store locations. We have been with Habitec for over 20 years. Habitec has great people. From Bob in sales, Tracy in support and Ed in service I trust and rely on them everyday. I highly recommend their services.
Habitec Security has been handling our Access Control systems as well as Video Surveillance systems for many years across several departments in our County. While they’re not perfect, they have some amazing employees, like Tracy Meadows, …
I had my system updated to wireless after 25 years.. everyone i had contact with was professional . I am very pleased with the work. I have used Habitec Security for 25 years.
The Habitec technician was professional, friendly and knowledgeable about my issue. He solved my problem quickly and explained every detail to me. He also wore a mask and practiced social distancing while in my home.
Habitec has handled my home and business security needs for over 20 years. I can always count on good advice, great service, and a good value. It’s great to have a local family owned company I can rely on to keep my home and business secure.
The technician was very knowledgeable about the issues we were experiencing and through a process of elimination he determined both what our problem was and how to solve it. He also adjusted, without being asked, when the monthly equipment test would be preformed to keep it from happening in the middle of the night.
Technician Eddie did a fantastic job of getting my system up and running. He went above and beyond to make sure it was fully functional. I sure appreciate his awesome attitude to customer service.
Every time I have worked with Habitec it has been a pleasure. I cannot say enough good things about Habitec and their experienced staff. They are a terrific LOCAL company that you can absolutely depend on for all your home or business security needs.
I am very pleased overall with habitec and would recommend them to everyone in their service area. The employees who answer the phone to the service people who come to my home are very professional and polite. I will say this particular …
Good job. Installed on time, on budget. Works like it’s supposed to. Habitec has always done a good, personalized job for us, and the installer who upgraded our system was stellar. Highly recommended.
The final phase of the installation of our new habitech touchscreen system is just complete. We are very happy with the service provided and are looking forward to learning how to use the system!
I was totally happy with the installation of my new security system. The technician showed up on time and was very friendly and professional. He did a great job of teaching me how to use my new system.
My experience with Habitec Security has been phenomenal! When a creeper was lurking in our neighborhood Habitec Security was out the next day and installed my security system giving me and my family piece of mind. They are super easy to work with and their technology is second to none. I would refer anyone to Habitec!
I deal with a lot of people in my line of work. Each and every encounter I have had with a Habitec employee has been extremely pleasant. I am in the process of moving and my first call will be to Habitec to secure my new place so I can practice what I preach and enjoy the services of a wonderful local company. Keep it up Habitec!
Habitec Security said they would arrive between 8:30/10:30 with a half hour phone call prior to arrival. At 8:45 I received a call and he was in my driveway at 9:15. Very prompt…. …
****This review is for the technician named Marcus. He has and is amazing. Before Marcus things were not going so well. Now that marcus is involved. He has had wonderful communication, been prompt, professional and knowledgeable. My …
We just switched to Habitec and i am already thrilled. very professional crew to instal, clean and knowledgeable. thank you Dain. We updated to newer system and added cameras, still paying less monthly and supporting local.
The Habitec team was incredible in walking us through our new system and made us feel like part of their family. Each person that we worked with was very professional and had the highest standards. Their product is superior to ADT and we would recommend Habitec to anyone looking for the best security solution.
We have had Habitec Security for a very long time here at Abbott Tool and been very pleased with the service. Even though we do not need there Technicians very often they are always pleasant to work with when we do.
We have Habitec for both our home and business. I love working with a local company and found the pricing and service better than the other available services. The office staff , sales reps and installers are all very courteous and helpful. I would recommend Habitec for anyone looking to install security.
Pat was very through and creative installing our six cameras. He was professional and informative and explained how the system worked and how we could get the best out of it. He was first rate!
I have been with Habitec for over 14 years. Never considered changing security providers, despite how many offers weekly are mailed encouraging me to switch. They have always successful met my wants and needs. A solid well run company.
I am very pleased with service of the sales, installer, and office. I had called them as my previous company could not fix ongoing issues with my security system. This was one appointment, one cost and they were very efficient. Perfect work!
The habitec service guy was incredibly polite and kind. He explained everything easily and set up quickly. He even brought his own extension cord that he left for me to make installation a breeze. Very thoughtful!!
Working with them has been a breeze. Customer service always on point. I love my home security system. Somehow, my cats set off my motion sensor when I was out of state recently. I got the alert, but did not know if anything was wrong. I …
Habitec Security has provided unparalleled service for my business. Knowing the reliability of their service and fast response time to connect with local law enforcement gives me peace of mind. Installation and customer service has been outstanding. I highly recommend!
Both the sales and service departments were great. Both arrived on time. The sales agent Patrick was friendly and knowledgable in security and didn’t try to upsell me on items I didn’t want. The installer Dave was also friendly and did a …
We’ve had Habitec providing security for our business for years. I love that the people monitoring us are locally based. We’re contacted immediately when the alarm is tripped. I’ve recommended Habitec to several friends looking to upgrade …
The employees there treat you like family weather you are an employee or customer. The dispatchers there are knowledgeable at their jobs and able to help troubleshoot anything that might pop up, And there after hours service department is …
Had our old Habitec system upgraded. Pat (installer) arrived on time and we did a walk through. He explained what he was going to do then got right to it. After all was complete he had me go through the system check out with him. I …
The Habitec team is very professional. Ken updated our system after we had some windows/doors replaced. He was responsive and friendly. We had AT&T at a previous home in a different area; Habitec is much easier to work with and provided more personalized solutions for us.
Service call was scheduled efficiently. Service person called and came on time. Fixed the problem and was done with service call within 30 minutes. Highly recommend Habitec and Ed our service technician.
Habitec has been nonexistent in responding to any of our questions for a long time. Today Brett showed up to help with our security camera monitor password. He went above and beyond and cheerfully fixed and explained things to us. He fixed …
Called to let us know the arrival time would be a little earlier than scheduled which was fine….The technician was courteous and promptly fixed the concern dealing with wiring changes due to some remodeling….could not be happier
Scott was Very professional and informative on the use of your security system. we have been a customer for 26 years. Very happy with the service over these past years. …
Honestly I’m usually not very happy with the Habitec salesman if we’re being honest…however. If you ever have the pleasure of having the installers Tim or Joe come to fix your issue you will be in for a treat. These 2 guys went above …
Nick visited our home and explained what we needed, how it would work and what it would cost. It was very simple and he clearly answered all of our questions. Ken did the installation (he’s been at it 41 years) and he did a great job. The system works perfectly. I highly recommend Habitec to anyone considering a security system.
I have been a Habitec client at my current position as well as my past employer. Their installers and service technicians have always made sure the job was done right and on-time. We have always had fast responses from the monitoring …
The technician was sharp and on the ball. Extremely knowledgeable and helpful. He performed his work quickly and extremely efficiently! Highly recommend Habitec Security!
We have had service with Habitec for close to 40 years. I original technician, is now in sales, Rick Flack, and has always been a class act. Your quality of service , whether installation or repair, has always met expectations. Our …
A sensor malfunctioned due to the age of the wiring. The field rep was very polite and defined what had taken place. Most importantly he provided us with the confidence of response time by the office by manually setting off the alarm.
The serviceman was available earlier than our appointment time so he called and asked if he could come now. We were already available because of the Habitec appointment, so we said yes. I greeted him in the driveway and he offered to wear a …
Habitec security has been a great service. I have been with them for the past 13 years. When I needed to have a door refitted after it was replaced, the tech arrived and and had things done within 30 minutes. They are great. I highly recommend them.
Pat, tech 109 came to my home to install a security system. It was scheduled for 2 days to complete. He decided to call in additional support to ensure it was completed less than 2 days. He also provided training for the Alarm.com app. He …
We have used Habitec for years. The service is very reliable. They are a local company and readily available to help. A live person answers the phone and can often talk you through a problem to solve it. The price is very fair for the service provided. I would not choose another alarm service provider in this area.
Pearce went above and beyond to ensure that I knew all aspects of our system. Very patient with someone starting at ground 0. Great customer service !!
Tech support helpful and patient. We are new to Habitec having had Corporate Protection in the past.
Think the control panel is more complicated than our former one but guess that is progress??
Pam was excellent and very courteous. She handled my issue with ease. I could not get into the system on my phone and could not reset my password. She fixed the problem after making sure everything was ok on her end! Thank you Pam!
Unfortunately we had to terminate our relationship with Habitec after 33 years and three homes. After moving to our present home Oct of 2020 we had them connect a brand new system to their central monitoring system. The initial install tech …
Habitec always does a wonderful job when I need them. David, the technician that has come out is super friendly and explains everything while listening to my concerns. I am so appreciative of the peace of mind having a Habitec alarm provides my family and I!
OUTSTANDING SERVICE! REASONABLE RATES! Patience with Senior citizen customers! Central monitoring is awesome!
Even with false alarms, the service technicians work with you to find out the cause, they fix it, and explain why it might be happening.
Dave did an excellent job finding the problem. Had to get a new computer board and told me he would have it by the end of the day. Came through and I was all set and safe. Very pleasant gentleman who did his job well.
Thanks Dave!
Service technician was prompt, courteous, diagnosed and resolved the problem quickly! Excellent experience! I have been a Habitec customer for over 40 years and have always been pleased!
We have always been extremely pleased with our service from Habitec. They have always been efficient, helpful and professional. They definitely have gone above and beyond the service we had previously. Today we had Brian, an installation …
Can’t begin to tell how how happy we are with our new system in one of our houses in Stone Oak. Habitec and staff are amazing to work with. Tyler Lockwood has been absolutely amazing to work with on choosing a system and the rest of the staff have been so friendly. I’ll recommend to anyone looking for security protection.
Habitec is always great! We have used them for our business for years. They’re very reliable and knowledgeable. Today for example, they were able to come to our place of business on short notice and the technician was great. I highly recommend them.
Whether it’s an accidental alarm set off or a service call, every staff member has been very helpful and pleasant to speak with! Would recommend over and over for security in your home!
Excellence, I’m thankful for my Habitec. We’ve experienced nothing short of Long Term reliability in every way. Thank you for keeping our family safe and sound now for over 20 years!
Most often a quick call is all that is needed to fix a problem, other times it’s a visit for a sensor replacement or trouble shooting. Though pricier than other do it yourself products that have come on to the market, we do have reliable home security, friendly ,efficient and knowledgeable customer service.
As always, world-class customer service. Your technicians, today it was Brian, are always professional and willing to share their knowledge with end users. Outstanding!
I needed to call Habitec for some help with our system. Absolutely amazing service. They go above and beyond to make sure you are 100%. They made everything very easy.
Thank you Tyler for the outstanding service. He went above and beyond to answer all the questions we had and followed up to make sure everything was satisfactory with the installation process. I would defiantly recommend Habitec and Tyler to anyone for their security needs.
Our tech was extremely professional and kind. Took extra time to make sure we knew how to work the main panel and change out batteries. I would highly recommend habitec as they have always provided great service.
Curtious, respectfull-very knowledgeable
Professional, timely, a pleasure to work with
He really did good work.
On time, knowledgable, fixed the problem
Very professional service!
Always a pleasure working with and for Habitec!
Knowledgeable, on time and excellent service
always great
Pricey work, $120 for 30 minutes of work.
Prompt service. Knowledgeable staff.
Service was on schedule, professional and polite.
My problem last week was corrected today. Thanks Dava and Tony.
Brent was very helpful 👌 …
Very friendly service!
Great fast and efficient company!
Dean was great, loved the service.
Made it easy for me to understand , very clear to year
Very pleasant tech. Helpful!
Timely completion by the tech. Friendly and reliable.
Technician repaired the issue ASAP.
Very good service very polite
.Quick to respond. On time for appt. Courtious &
professional
Repair people should have spare batteries in their trucks always, always, always.
On time and very personal and professional
Timely service. Competent. Very helpful.
Very thorough and courteous technician
Brian knows his business and is very helpful.
Job was completed successfully in a reasonable amount of time!
Both technicians were courteous and professional.
Always good service on everything we asked them.
Always quick, professional service from the management and the technicians.
Ed is a ROCK STAR!!!
The service man was very patient. He figured out exactly what the problem was and worked through it.
Thanks
Great service. Quick, easy and painless upgrade!
We have been doing business with Habitec for 16 years and would not look anywhere else.
Great customer service, my family definitely recommends Habitec!
Quick, courteous and professional services. Thanks for keeping me safe!!
Great service
They called us on Saturday to review the problem and came out Monday to take care of it.
Great service as always from Habitec! Recommended
Habitec Security has great a service team and monitoring is top notch.
BEWARE – they hid language in a contract that you’re on the hook for 5 years and will not let you cancel early even after acknowledging you might not have been told about the 5 year agreement. BEWARE!!!!
Was able to get me everything I needed.
Best local security company around Toledo. Great customer support and service!
Dane was friendly and answered all our questions. I feel safer now.
Very professional, glad he wore a mask thank you & diagnosed the problem.
Always quick prompt service
He was very courteous and prompt and detailed.
The technician was a 10! He answered all
My questions and fixed the problem we were having. Thanks 😊 …
Phenomenal place to work. Positive atmosphere, great coworkers and management team.
A very pleasant lady/technician resolved a comm failure we had.
Installer was great. Professional, polite and did a great job.
Marcus was very knowledgeable and courteous. Great company
Tracy M is always professional, helpful and gets our issues handled and questions answered.
Very good service, great company and employees, Pat is great person.
Serviceman was prompt, effective and friendly. Our issues appear to be resolved.
Habitec Security’s great support and service offer my family the peace of mind that we require.
Always on time, professional and clean. The best in the business.
Quick & easy set up. User friendly system
Always so helpful when an issue comes along. I really appreciate how fast they are to fix thing.
Great company, technical support is very helpful and friendly.
Ed is a great service tech in a good asset to their team
Excellent service from a local company!
Rep was very interested in making sure everything was perfect. I just referred another customer to you.
Very professional even though it was a difficult install. Great company to work with!
The service technician was friendly, meticulous and did a great job
Well rounded company in all aspects of security, including their local dispatch center and dispatchers like Cathy Murray and all the others.
make sure double check your contract date because this went from a 2 year to a 5 year over nite
Brian knew exactly what to look for and finished the repair in record time! Thanks again Brian and Habitec.
Terrific customer service. I would recommend Habitec Security to anyone, always great reliable service.
Terrible service they did not meet my needs and charged me extra after the fact because they sold me the wrong system for my business this company does not care about your needs just their monthly payments
Very knowledgeable team. Very professional and fast
Beautiful job well done great service very happy with my installation and installer.
I was having issues with my key Fob
And immediately they corrected and fixed what was wrong in a matter of minutes
Customer service was good the tech support was awesome wouldn’t go anywhere else
Quick and fast answers! Thanks
Extremely professional and courteous staff, great value, rest much easier knowing they are looking out for my home and family
Great service … Brett does a great job at getting the system back up & going!!
Dean was throughout performing all tests.
Yes.
Prompt, knowledgeable, efficient, and effective…..exactly what a customer wants
Brett was absolutely over the top. He fixed our problem in just a short period of time.
I have had Habitec security for years.Never have had a bad experience.Their customer support is great, especially Pat & Tracy!I would highly recommend Habitec to anybody looking for a security system.
Quick response, courteous people, on time, good communication and competent.
Always been well taken care of and fair with cost. Very pleased with the service for many years!
Service was great. Brian was professional and friendly. Very happy with the updates and price.
Wonderful customer service had a rep out same day to help very patient with my question s
Pleasant and very knowledgeable. Had to ask for the mask to be worn. Would be good if gloves were worn too.
Excellent service! Marcus was very knowledgeable and solved the issue! Highly recommend
I am 93 years old and have a medical system in my home to give me peace of mind.
Always a quick response time and I would trust no one else with my safety.
Thank you Habitec
Great service, as usual
The technician was very knowledgeable and to the point. Didn’t take 15 minutes
Prompt friendly service that fixed the alarm issue
The technician was very helpful. He answered my questions and resolved my problem.
I would highly recommend Habitec Security for outstanding customer service. They have always been reasonable to work with, charge a fair price, and honest.
The tech kept me informed, and was prompt and took care of the problem quickly.
Installer was excellent, answered all questions asked and was very pleasant to talk to. Would recommend habitec to friends and family.
Great company Awesome! Tony Adams is the Greatest Ever!!!
Always helpful and polite when I’m having issues. The service installers are professional and know their job.
Habitec honored my concern on a recent invoice in a very professional manner. Great company to deal with.
Very professional and polite. Excellent service, Called with arrival time and was there exactly on time. Highly recommend their service.
Marcus did a very professional job of working with us. He was patient and answered all of our questions
I have used Habitec for my security system for many years. In all of my dealings with the company, they have been very responsive and professional.
Always meets or exceds expectations
Tom Rood is my representative and he was very knowable, helpful and didn’t sell me anything that I didn’t need.
Habitec Security and Tom Rood are priceless!
Lisa
We received a call from Julia at central station to inform us of an issue with our battery backup. She was very friendly and gave us information on power outages In our area! Kudos to Julia!
I was having technical issues with a few of my sensors. Thank you for coming out and adjustIng them correctly! Easy fix and I am very grateful.
I went into SmileDirectClub in Beverly Hills today and had an amazing experience! Quick shout out to Yaritza who assisted me with the scans and answered any questions I had.
First class operation. Great products; fair prices. Top level professionals such as our contact, Tom Rood. Tom is the best. In summation: Awesome!!
The unit they gave us after we gave up our land line was malfunctioning. They were prompt getting us a new one once we the customer figured out we had no connection to Habitec.
Habitec has provided security and monitoring to our facility for over fifteen years. The service is excellent and employees are always courteous and helpful.
Excellent and timely service.
Habitech did a fantastic job with the installation and the service is top notch. Very pleased and would highly recommend
Tech was quick and efficient.
Habitec has been great to work with. They are reliable, trustworthy, and responsive. We made the right decision going with Habitec.
The service man was prompt & courteous. He was efficient & took care of the problem. I was very satisfied with the service call.
We use Habitec to monitor panic alarms at our facility and they do an absolutely amazing job. Would highly recommend, best in class!
Habitec truly cares about their customers. They use quality equipment and their installers know what they are doing. One of the best security companies in Ohio!!
good luck canceling your service in writing with there required form…..good luck with a returned phone call or email. JOYCE NEEDS FIRED.took me 5 hours 12 phone calls to get an email thanks for the nice day
This visit was for an update. The technician, Scott was prompt, efficient, and quite personable. You’ve got a gem in this gentleman.
I have been a customer for 9 years now, and I love that the support is local. I know that I can call and talk to someone that understands my questions and is willing to answer them every time professionally and kindly.
I will post online since I couldn’t get anyone to answer. On Friday May 28th vehicle #47 driving through Woodville Ohio. He was tailgating and then speeding through school zone. I called several times and no one would pick up.
Scott was professional in every wsy
Very Efficient . Ed called ahead to say he could arrive slightly early. Very professional.
Having Habitec for fire and burglary makes me feel good knowing my dog is safe when I’m not home. Thank you for your service and great customer service Habitec!
Great service! Technician advised us of some things we didn’t know if which we appreciated!
Arrived on time with the correct parts. Technician was very knowledgeable and easy to talk to.
Fast service, great customer support. Tech took time explaining how to use my upgraded system, and was a patient person. A++
For the past 2 years, we have been receiving monitoring bills. But no monitoring. Furthermore, when we contacted the company, they would not refund our money for no service, but they wanted to charge us more to upgrade the system. Seriously?!!! Can’t trust this security company to maintain their monitoring.
I absolutely LOVE Joy of Habitec Security…for one, we share he same name 🙂
But she is always so prompt when installing units to our consumers and she follows up with me quickly as well.
Outstanding install and service crew. Solved all of my issues in a friendly and timely matter.
Great call center, and great service person Marcus.
Great service, outstanding personal
Tim, the installation tech did a great job! We have a complex system and we are now very pleased. Thanks Randy – Appl Center
While I haven’t had any real emergencies I have had a few false alarms but what makes me happy is even for those I received phone calls and every time the employee I talked to was nothing short of delightful. Thank you for the peace of mind I get from setting an alarm and knowing someone is paying close attention to it.
Habitec security technician was very polite and did a great job fixing my security system. I am definitely pleased with habitec service.
The best company yet, last company i had failed me bad. It’s been a geat experience and any alarm they call you no matter what. And theyre very friendly and professional. I use them for business and home.
We have been using Habitec Security for over 9 years and found them to be a very professional organization. We have worked a great deal with Tracy at the local office, and found her to be extremely knowledgable, courteous and efficient – …
Bad is an understatement. We have a security system that was installed by them, with monitoring cameras and computer links that almost never work. In spite of repeated attempts on their part to get it to sync with our monitoring screens …
The technician did a fabulous job installing and was very professional and knowledgeable in the product. He was helpful with explaining how everything worked! Thank you Habitec!
Habitec is the best at sales, service and equipment. I recommend them highly. Tired of the out of town hassle dance? Choose hometown service; try Habitec.
Excellent service technician!
Courteous and professional, very satisfied.
I am new to my system and I love it…….although I didn’t know anything about it when I got it. All the employees are super accommodating to help me out on any way, especially the technicians that came to my house. I would recommend!!!
Marcus called to confirm his appointment and arrived very timely. He needed no assistance and went right to work. Everything was quick and efficient.
Their service is prompt and friendly. If the alarm goes off, they call promptly to check. Their service tech just came out this morning to fix a bad sensor. He’s always friendly and fixed it within a matter of minutes.
Habitec Security has been great to work with and we are thrilled with the service they have provided. If you need a professional, reliable company-this is the way to go!
Great customer service and knowledge
I have dealt with Habitec personally & professionally with the company I work for and have always had the best experience dealing with Pat E and his team for 20 plus years. I would highly recommend their service if you are in need.
It’s great to know we have a LOCAL monitoring company who continuously provides new services for one low monthly fee. Thank you, Patrick Lindsley, for all of your added safety tips and information. If you currently have alarm services with …
Great customer service experience! I had a power outage and my system would not reboot. They walked me though the process on my power panel and saved me the expense of a service call, which was greatly appreciated!
Fantastic security company with top notch service. I feel safe knowing that my safety is in the hands of these caring, well-qualified employees. Lois has always been especially helpful whenever we need our system serviced. Thank you Habitec.
Habitec Security, especially Patrick Lindsley is an asset to our community. I have worked with and referred them to all of my clients because they are a reliable, local company. I am always put at ease when my customers entrust their security with Habitec!
Have been a customer for 4 years now and they have had an amazing response if our alarm goes off or if any equipment has been malfunctioning they get it done fast. Very friendly staff. Highly recommend Habitec!
The technician Scott showed up to my elderly parents home to service the alarm system. He showed up on time and was very curtious, patient, informative and well mannered. He navigated through the dealings of our telephone service provider …
On time and great service. Thank you.
We are a rural community center (CRAF Center) moving to a 24/7 fitness center. Habitec Security installed our security camera system and the key pass entry equipment. As manager of the center, I would like to say ‘Habitec is the most …
Love working with Habitech. I have been with them for a couple years now and have never had an issue. They are always there when I need them, and make the security of my business safe, easy, and affordable.
My security system was having trouble communicating with the central monitoring station due not to Habitec, but Verizon changing their 2,3 and 4g protocols. The panel emitted a loud audible alarm indicating trouble with the system …
Habitec Security has provided security for my home for over three years, and I am very satisfied with their consistent quality and service. Patrick Lindsley took plenty of time to assess my current situation and evaluate my security needs …
Had some issues with false alarms, called Habitech, they sent out a technician, very knowledgeable young man, answered all my questions and then some, very good company to monitor your fire and burglar alarm system, I’m very pleased with this company, I would refer them to anyone who ask for that kind of service.
We had a door replaced and had Brian from Habitec come to pull the sensor. He suggested we call them back on installation day so they could put the sensor back in before the door installation was completed. It all worked out very well. Thank you to all, especially to Brian.
I recently sold my alarm company to Habitec Security, and the team they have built there is very impressive. I also became a customer when we sold. I believe their central station monitoring service is second to none. My old customers and my family agree that we have found a good home at Habitec.
Three cheers for Marcus, our Habitec Security camera system technician. He was courteous, knowledgeable and fast. He made every adjustment we asked him to do and it was perfect when he finished. Thank you!
Habitec Security provides security at all Main Stop Convenience store locations. We have been with Habitec for over 20 years. Habitec has great people. From Bob in sales, Tracy in support and Ed in service I trust and rely on them everyday. I highly recommend their services.
Habitec Security has been handling our Access Control systems as well as Video Surveillance systems for many years across several departments in our County. While they’re not perfect, they have some amazing employees, like Tracy Meadows, …
I had my system updated to wireless after 25 years.. everyone i had contact with was professional . I am very pleased with the work. I have used Habitec Security for 25 years.
The Habitec technician was professional, friendly and knowledgeable about my issue. He solved my problem quickly and explained every detail to me. He also wore a mask and practiced social distancing while in my home.
Habitec has handled my home and business security needs for over 20 years. I can always count on good advice, great service, and a good value. It’s great to have a local family owned company I can rely on to keep my home and business secure.
The technician was very knowledgeable about the issues we were experiencing and through a process of elimination he determined both what our problem was and how to solve it. He also adjusted, without being asked, when the monthly equipment test would be preformed to keep it from happening in the middle of the night.
Technician Eddie did a fantastic job of getting my system up and running. He went above and beyond to make sure it was fully functional. I sure appreciate his awesome attitude to customer service.
Every time I have worked with Habitec it has been a pleasure. I cannot say enough good things about Habitec and their experienced staff. They are a terrific LOCAL company that you can absolutely depend on for all your home or business security needs.
I am very pleased overall with habitec and would recommend them to everyone in their service area. The employees who answer the phone to the service people who come to my home are very professional and polite. I will say this particular …
Ed did another great job of replacing one of our security cameras. Timely service once the camera was available. Thanks!
Habitec Security is a GREAT Co. with GREAT EMPLOYEES!! Operator 224 is a Real Professional Lady that shows she cares about the customer!!!
Good job. Installed on time, on budget. Works like it’s supposed to. Habitec has always done a good, personalized job for us, and the installer who upgraded our system was stellar. Highly recommended.
We recently completed a large fire detection system upgrade at our facilities.
Our installation was handled by Brian, and he was a pleasure to work with. He …
If your looking for a Security System Habitec security is the company to call. Very professional never had a problem and local.
The final phase of the installation of our new habitech touchscreen system is just complete. We are very happy with the service provided and are looking forward to learning how to use the system!
I was totally happy with the installation of my new security system. The technician showed up on time and was very friendly and professional. He did a great job of teaching me how to use my new system.
My experience with Habitec Security has been phenomenal! When a creeper was lurking in our neighborhood Habitec Security was out the next day and installed my security system giving me and my family piece of mind. They are super easy to work with and their technology is second to none. I would refer anyone to Habitec!
I deal with a lot of people in my line of work. Each and every encounter I have had with a Habitec employee has been extremely pleasant. I am in the process of moving and my first call will be to Habitec to secure my new place so I can practice what I preach and enjoy the services of a wonderful local company. Keep it up Habitec!
Habitec Security said they would arrive between 8:30/10:30 with a half hour phone call prior to arrival. At 8:45 I received a call and he was in my driveway at 9:15. Very prompt…. …
****This review is for the technician named Marcus. He has and is amazing. Before Marcus things were not going so well. Now that marcus is involved. He has had wonderful communication, been prompt, professional and knowledgeable. My …
We just switched to Habitec and i am already thrilled. very professional crew to instal, clean and knowledgeable. thank you Dain. We updated to newer system and added cameras, still paying less monthly and supporting local.
The Habitec team was incredible in walking us through our new system and made us feel like part of their family. Each person that we worked with was very professional and had the highest standards. Their product is superior to ADT and we would recommend Habitec to anyone looking for the best security solution.
Representative was very polite and great to explain the problem and what the situation
required. …
We have had Habitec Security for a very long time here at Abbott Tool and been very pleased with the service. Even though we do not need there Technicians very often they are always pleasant to work with when we do.
We have Habitec for both our home and business. I love working with a local company and found the pricing and service better than the other available services. The office staff , sales reps and installers are all very courteous and helpful. I would recommend Habitec for anyone looking to install security.
Pat was very through and creative installing our six cameras. He was professional and informative and explained how the system worked and how we could get the best out of it. He was first rate!
I have been with Habitec for over 14 years. Never considered changing security providers, despite how many offers weekly are mailed encouraging me to switch. They have always successful met my wants and needs. A solid well run company.
I am very pleased with service of the sales, installer, and office. I had called them as my previous company could not fix ongoing issues with my security system. This was one appointment, one cost and they were very efficient. Perfect work!
The habitec service guy was incredibly polite and kind. He explained everything easily and set up quickly. He even brought his own extension cord that he left for me to make installation a breeze. Very thoughtful!!
Working with them has been a breeze. Customer service always on point. I love my home security system. Somehow, my cats set off my motion sensor when I was out of state recently. I got the alert, but did not know if anything was wrong. I …
Habitec Security has provided unparalleled service for my business. Knowing the reliability of their service and fast response time to connect with local law enforcement gives me peace of mind. Installation and customer service has been outstanding. I highly recommend!
Both the sales and service departments were great. Both arrived on time. The sales agent Patrick was friendly and knowledgable in security and didn’t try to upsell me on items I didn’t want. The installer Dave was also friendly and did a …
We’ve had Habitec providing security for our business for years. I love that the people monitoring us are locally based. We’re contacted immediately when the alarm is tripped. I’ve recommended Habitec to several friends looking to upgrade …
The employees there treat you like family weather you are an employee or customer. The dispatchers there are knowledgeable at their jobs and able to help troubleshoot anything that might pop up, And there after hours service department is …
Had our old Habitec system upgraded. Pat (installer) arrived on time and we did a walk through. He explained what he was going to do then got right to it. After all was complete he had me go through the system check out with him. I …
The Habitec team is very professional. Ken updated our system after we had some windows/doors replaced. He was responsive and friendly. We had AT&T at a previous home in a different area; Habitec is much easier to work with and provided more personalized solutions for us.
Quick response to get us back up and running after a lightning strike. Thank you
Service call was scheduled efficiently. Service person called and came on time. Fixed the problem and was done with service call within 30 minutes. Highly recommend Habitec and Ed our service technician.
Habitec has been nonexistent in responding to any of our questions for a long time. Today Brett showed up to help with our security camera monitor password. He went above and beyond and cheerfully fixed and explained things to us. He fixed …
Called to let us know the arrival time would be a little earlier than scheduled which was fine….The technician was courteous and promptly fixed the concern dealing with wiring changes due to some remodeling….could not be happier
Scott was Very professional and informative on the use of your security system. we have been a customer for 26 years. Very happy with the service over these past years. …
Honestly I’m usually not very happy with the Habitec salesman if we’re being honest…however. If you ever have the pleasure of having the installers Tim or Joe come to fix your issue you will be in for a treat. These 2 guys went above …
Had a young service man Re-connect our security system after having window and door replacements. …
Nick visited our home and explained what we needed, how it would work and what it would cost. It was very simple and he clearly answered all of our questions. Ken did the installation (he’s been at it 41 years) and he did a great job. The system works perfectly. I highly recommend Habitec to anyone considering a security system.
I have been a Habitec client at my current position as well as my past employer. Their installers and service technicians have always made sure the job was done right and on-time. We have always had fast responses from the monitoring …
The technician was sharp and on the ball. Extremely knowledgeable and helpful. He performed his work quickly and extremely efficiently! Highly recommend Habitec Security!
We have had service with Habitec for close to 40 years. I original technician, is now in sales, Rick Flack, and has always been a class act. Your quality of service , whether installation or repair, has always met expectations. Our …
A sensor malfunctioned due to the age of the wiring. The field rep was very polite and defined what had taken place. Most importantly he provided us with the confidence of response time by the office by manually setting off the alarm.
Job was preformed very professional and quick service
The serviceman was available earlier than our appointment time so he called and asked if he could come now. We were already available because of the Habitec appointment, so we said yes. I greeted him in the driveway and he offered to wear a …
Habitec security has been a great service. I have been with them for the past 13 years. When I needed to have a door refitted after it was replaced, the tech arrived and and had things done within 30 minutes. They are great. I highly recommend them.
Pat, tech 109 came to my home to install a security system. It was scheduled for 2 days to complete. He decided to call in additional support to ensure it was completed less than 2 days. He also provided training for the Alarm.com app. He …
We have used Habitec for years. The service is very reliable. They are a local company and readily available to help. A live person answers the phone and can often talk you through a problem to solve it. The price is very fair for the service provided. I would not choose another alarm service provider in this area.
All around great service and protection at a reasonable price.
Pearce went above and beyond to ensure that I knew all aspects of our system. Very patient with someone starting at ground 0. Great customer service !!
Was an excellent service call to setup Habitec account! Serviceman took time to assure everything was setup correctly. Everything was great!
Tech support helpful and patient. We are new to Habitec having had Corporate Protection in the past.
Think the control panel is more complicated than our former one but guess that is progress??
Pam was excellent and very courteous. She handled my issue with ease. I could not get into the system on my phone and could not reset my password. She fixed the problem after making sure everything was ok on her end! Thank you Pam!
Unfortunately we had to terminate our relationship with Habitec after 33 years and three homes. After moving to our present home Oct of 2020 we had them connect a brand new system to their central monitoring system. The initial install tech …
Very friendly and helpful when it comes to problems with the system and they call before they come which is great.
Habitec always does a wonderful job when I need them. David, the technician that has come out is super friendly and explains everything while listening to my concerns. I am so appreciative of the peace of mind having a Habitec alarm provides my family and I!
Came earlier then expand completed the job quickly !! Very satisfied!
Technician was excellent, diagnosed the issue and fixed it. Great experience.
Seemed to be very knowledgeable. Fixed our issue in less than 30 minutes.
OUTSTANDING SERVICE! REASONABLE RATES! Patience with Senior citizen customers! Central monitoring is awesome!
Even with false alarms, the service technicians work with you to find out the cause, they fix it, and explain why it might be happening.
Dave did an excellent job finding the problem. Had to get a new computer board and told me he would have it by the end of the day. Came through and I was all set and safe. Very pleasant gentleman who did his job well.
Thanks Dave!
Randy Rubin was an amazing Residencial Sales Representative!!! I HIGHLY recommend him for any of your needs.
Very professional staff. Always helpful. A+ experience.
My poor puppy keeps setting off alarm ty to habitec for getting and checking on me when this Alarm goes off very fast and effecient ty for everything
Had an issue with my doorbell camera. The technician quickly found the issue and resolved it.
Service technician was prompt, courteous, diagnosed and resolved the problem quickly! Excellent experience! I have been a Habitec customer for over 40 years and have always been pleased!
We have always been extremely pleased with our service from Habitec. They have always been efficient, helpful and professional. They definitely have gone above and beyond the service we had previously. Today we had Brian, an installation …
Can’t begin to tell how how happy we are with our new system in one of our houses in Stone Oak. Habitec and staff are amazing to work with. Tyler Lockwood has been absolutely amazing to work with on choosing a system and the rest of the staff have been so friendly. I’ll recommend to anyone looking for security protection.
We have always been very happy with Habitec! When we need service they are here in a hurry and get the job done!
Habitec is always great! We have used them for our business for years. They’re very reliable and knowledgeable. Today for example, they were able to come to our place of business on short notice and the technician was great. I highly recommend them.
Called when coming, on time, completed work in consultation and reviewed system and what he did before leaving-even made copy of zones.
Very friendly service tech, got the problem fixed right away. Great company.
Technician was very kind and helpful.
He fixed all my issues.
Whether it’s an accidental alarm set off or a service call, every staff member has been very helpful and pleasant to speak with! Would recommend over and over for security in your home!
Excellence, I’m thankful for my Habitec. We’ve experienced nothing short of Long Term reliability in every way. Thank you for keeping our family safe and sound now for over 20 years!
Technician was very nice and knowledgeable. He explained things to me. Was prompt and courteous.
The repair person called to let me know he was on his way and he was right on time. He explained everything thoroughly and got the job done fast!
Most often a quick call is all that is needed to fix a problem, other times it’s a visit for a sensor replacement or trouble shooting. Though pricier than other do it yourself products that have come on to the market, we do have reliable home security, friendly ,efficient and knowledgeable customer service.
As always, world-class customer service. Your technicians, today it was Brian, are always professional and willing to share their knowledge with end users. Outstanding!
I needed to call Habitec for some help with our system. Absolutely amazing service. They go above and beyond to make sure you are 100%. They made everything very easy.
Thank you Tyler for the outstanding service. He went above and beyond to answer all the questions we had and followed up to make sure everything was satisfactory with the installation process. I would defiantly recommend Habitec and Tyler to anyone for their security needs.
Our tech was extremely professional and kind. Took extra time to make sure we knew how to work the main panel and change out batteries. I would highly recommend habitec as they have always provided great service.