Avoid this place at all cost!!! They have no clue what they are doing! You we regret dealing with them if you try. If you respect your health and budget find some where else! You’ve been warned!!
Somewhat disorganized. I could also hear conversation pertaining to me in the background and didn’t appreciate being referred to as ‘ she is a walk in’ and ‘ I told her that on the phone’. They need to brush up on their professionalism!
Same as other reviews. Never returned my initial call to order CPAP. When I did call back they said they never received initial Script from my doctor .
They seem disorganized so I decided to go with other supplier.
Everyone at Halprin in Henrietta went out of their way to help me get the supplies I needed for my CPAP. From getting an updated prescription to delivering everything the next day at no cost.
THE WORST CUSTOMER SERVICE EVER! THE MOST UNORGANIZED OFFICE I’VE EVER DEALT WITH. I’ve been dealing with the Brighton-Henrietta Townline Rd office for a year now and trying to call in an order is like going through a route-canal…the …
Great until they were bought by AdaptHealth. AdaptHealth has multiple business units and their systems do not talk to one another. Their representatives are all clueless and you end up spending hours on the phone with them in order to get anything taken care of. If clueless was a company it would be AdaptHealth.
I was unsure about going here since the reviews were questionable.
I had a good experience with Halprin.
Halprin is more of a distributor rather than a store. It’s not super fancy or …
MVP insurance (medicare) in Rochester, NY said I should put my request in to Halprin CPAP suppliers for a new machine because my machine is 4 years old and the water resivoir has had to be replaced 4+ times because of leakage. Also, …
THIS IS ABSOLUTELY THE WORSE MEDICAL SUPPLY COMPANY I HAVE EVER VISITED. Another family member and I went there to see about getting an important piece of medical equipment for our Mom. We were treated like we were unwelcome and a nuisance …
Very unhappy with the lack of attention I have been given by Halprin on Brighton-Henrietta TL Rd. My prescription was sent by the UofR on 4/30/2019 to this Halprin, which I actually choose due to its location to me. After not hearing from …
I have had a wonderful experience with Halprin. We bought my husband a Cpap machine. They were very organized, and helpful with the insurance and prescription. We received the machine and it’s mask fast and were given excellent …
I’ve used Halprin for at least a decade for CPAP, Oxygen, the supplies for them, and a rolling walker. They’ve always answered my questions quickly, including having respiratory therapists meet me at their office, as well as sent …
If you have a CPAP unit, do NOT go to this Halprin location for supplies! I went there for over a year and had nothing but terrible experiences. I’d have given them 0 stars or 1/2 star if possible. …
Halprin medical is a joke. I went in to get a CPAP in December and was told that I would pay $87 a month for 6 months with my insurance, here I am 8 months later still getting Bill’s and they tell me that I have to this amount for 13 …
Just had a FANTASTIC experience with the Halprin team! I’m a relatively new CPAP user, and my initial equipment provider was pretty awful…
Halprin is obviously family-owned and really working to serve its customers. The …
They fulfill my request/order quickly
The older woman that works there is the most unfriendly person I have ever had to deal with!
Horrible experience with the office on Brighton Henrietta Town Line Road. I will never use Halprin again.
The worst experience! The only nice people were the people who delivered the equipment.
I was traveling and needed equipment in a rush and they quickly got everything I needed. Very friendly staff too.
Avoid this place at all cost!!! They have no clue what they are doing! You we regret dealing with them if you try. If you respect your health and budget find some where else! You’ve been warned!!
Somewhat disorganized. I could also hear conversation pertaining to me in the background and didn’t appreciate being referred to as ‘ she is a walk in’ and ‘ I told her that on the phone’. They need to brush up on their professionalism!
Same as other reviews. Never returned my initial call to order CPAP. When I did call back they said they never received initial Script from my doctor .
They seem disorganized so I decided to go with other supplier.
Everyone at Halprin in Henrietta went out of their way to help me get the supplies I needed for my CPAP. From getting an updated prescription to delivering everything the next day at no cost.
THE WORST CUSTOMER SERVICE EVER! THE MOST UNORGANIZED OFFICE I’VE EVER DEALT WITH. I’ve been dealing with the Brighton-Henrietta Townline Rd office for a year now and trying to call in an order is like going through a route-canal…the …
Great until they were bought by AdaptHealth. AdaptHealth has multiple business units and their systems do not talk to one another. Their representatives are all clueless and you end up spending hours on the phone with them in order to get anything taken care of. If clueless was a company it would be AdaptHealth.
I was unsure about going here since the reviews were questionable.
I had a good experience with Halprin.
Halprin is more of a distributor rather than a store. It’s not super fancy or …
MVP insurance (medicare) in Rochester, NY said I should put my request in to Halprin CPAP suppliers for a new machine because my machine is 4 years old and the water resivoir has had to be replaced 4+ times because of leakage. Also, …
THIS IS ABSOLUTELY THE WORSE MEDICAL SUPPLY COMPANY I HAVE EVER VISITED. Another family member and I went there to see about getting an important piece of medical equipment for our Mom. We were treated like we were unwelcome and a nuisance …
Very unhappy with the lack of attention I have been given by Halprin on Brighton-Henrietta TL Rd. My prescription was sent by the UofR on 4/30/2019 to this Halprin, which I actually choose due to its location to me. After not hearing from …
I have had a wonderful experience with Halprin. We bought my husband a Cpap machine. They were very organized, and helpful with the insurance and prescription. We received the machine and it’s mask fast and were given excellent …
I’ve used Halprin for at least a decade for CPAP, Oxygen, the supplies for them, and a rolling walker. They’ve always answered my questions quickly, including having respiratory therapists meet me at their office, as well as sent …
If you have a CPAP unit, do NOT go to this Halprin location for supplies! I went there for over a year and had nothing but terrible experiences. I’d have given them 0 stars or 1/2 star if possible. …
Halprin medical is a joke. I went in to get a CPAP in December and was told that I would pay $87 a month for 6 months with my insurance, here I am 8 months later still getting Bill’s and they tell me that I have to this amount for 13 …
Just had a FANTASTIC experience with the Halprin team! I’m a relatively new CPAP user, and my initial equipment provider was pretty awful…
Halprin is obviously family-owned and really working to serve its customers. The …