ditto here-mailed by bank on time .was told they received 500 payments late due to mail glitch. under the circumstances you would think they would waive late fees. What choice do you have, but be fore warned if you are a new customer.
Over priced. Shut off our water and didnt inform us prior. Then our water is brown like pic. I called and they laughed at that i didnt want to pay for running brown water out. We almost fed the baby with this water!! They just said they …
Exorbitant water prices that feel more like an unconstitutional tax or the price gouging of a necessary commodity than a utility bill. Hammond Water District supports these questionable business practices with the following: excessive fees …
In six plus years of having their service, I’ve always paid my bill on time and by check. I send it within a few days of receiving the notice to avoid any late fees. This time, despite my bank mailing a check on Feb 9, they didn’t cash it …
Terrible company, their billing system is a joke. Would be a simple fix to email statements. Instead you will get them late and have to pay late fees or never receive a bill at all and still pay late fees. And their customer service is no better then their billing system.
They send you a bill you might as well pay it the day you receive it. They will happily charge you late fees if they don’t receive you payment by the 21st which is about 10 days after you receive the bill. Also twice in the last month our …
$75 reconnect fee when we don’t have the option for autopay or email statements is absolutely ridiculous. And I got home tonight and they tell me they no longer reconnect the water after hours even if I paid the bill? How is this even legal?? I have 4 kids in the house and no water
Our last two bills have been ridiculous. Almost 500.00 last time and 248.00 this time. They keep telling us it’s not the meter. I know others in our subdivision that have 6 people living in their house and their bill is a third of ours. …
Great company! They provide me water and they have great service.
They are the absolute worse water company.. The sewer charge is more than my water usage
Completely heartless people $75 fee is a crime. The worst customer service and water is always high
ditto here-mailed by bank on time .was told they received 500 payments late due to mail glitch. under the circumstances you would think they would waive late fees. What choice do you have, but be fore warned if you are a new customer.
Over priced. Shut off our water and didnt inform us prior. Then our water is brown like pic. I called and they laughed at that i didnt want to pay for running brown water out. We almost fed the baby with this water!! They just said they …
Exorbitant water prices that feel more like an unconstitutional tax or the price gouging of a necessary commodity than a utility bill. Hammond Water District supports these questionable business practices with the following: excessive fees …
In six plus years of having their service, I’ve always paid my bill on time and by check. I send it within a few days of receiving the notice to avoid any late fees. This time, despite my bank mailing a check on Feb 9, they didn’t cash it …
Terrible company, their billing system is a joke. Would be a simple fix to email statements. Instead you will get them late and have to pay late fees or never receive a bill at all and still pay late fees. And their customer service is no better then their billing system.
We have had this water company for a year and a half with no problems. They have always been nice when we have spoken with them.
They send you a bill you might as well pay it the day you receive it. They will happily charge you late fees if they don’t receive you payment by the 21st which is about 10 days after you receive the bill. Also twice in the last month our …
$75 reconnect fee when we don’t have the option for autopay or email statements is absolutely ridiculous. And I got home tonight and they tell me they no longer reconnect the water after hours even if I paid the bill? How is this even legal?? I have 4 kids in the house and no water
Our last two bills have been ridiculous. Almost 500.00 last time and 248.00 this time. They keep telling us it’s not the meter. I know others in our subdivision that have 6 people living in their house and their bill is a third of ours. …