The Harlingen WaterWorks System provides safe drinking water and wastewater treatment services. It serves more than 21,000 customers in Town of Combes, Town of Primera and Palm Valley in Texas.
| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
134 E Van Buren Ave, Harlingen, TX 78550
(Translated by Google) Excellent service they resolved me very quickly by phone. …
Bad service
Great staff!
Why can’t I get anyone to answer???
Nice service with a smile!😊😊 …
Policies are invasive, and no accountability.
I work with them often and they are very professional and always follow thru
Horrible customer service. Rude
They take advantage because they are the only water company. I was shocked how unprofessional they are here.
Customer service is the worst people don’t know how to do their jobs properly. They were short on my change $20 and I never got that money back.
They kept our water running and clean ,
while unfortunately much of the entire state struggles with water shortages,…. We’re grateful!
So disappointed with this company, cant transfer my service cause I’m not on the front page of my lease. And the realtor said they have me on the lease on the 3rd page. Only my husband can be on the front cause I’m disable
10 years not late once, i had to change bank accounts because of fraud in one and they refused to waive the fee…one time because of autodraft, bunch of small time crooks
A safe place for baby ducks and relaxing to walk for heart health. Thank you for all you do
Fraudulent company. Out of state for 2 weeks. Lowered sprinkler cycle time by half. It rained and flooded for a week. Got the bill and it claims we used more than the previous month $123! Ha!! Thieves!
Outdated business, they charge a fee for paying with card and a fee for using online payment. They have no autopay option. But fortunately for everyone, they do take cheques without fees
Your website sucks! Last month & this month can’t make a payment. It keeps saying error. Your automated phone payment has also been an issue. Why have these available if they are of no use! Get your crap working properly or don’t make it available.
I want to compliment you on your website. I’m staying near San Benito for six weeks and wondered if the housing along Barber Road gets their water from the Harlingen Water Works. I didn’t find that answer but found your description of …
I went up there at 2 this afternoon today and then i called them around 7pm to see why my water is not on. The Rep that I was talking to had the nerve to tell my that i didnt pay the deposit and trys to charge me 25 more for after hours …
My mother has been a customer since 1964. This past year they “added deposit” without a valid explanation. I requested a hearing before their water board, ……..still waiting after 3 months for a response.
Water should be free, this is what the pilgrims wanted. That’s why I collect water from my neighbors when they leave. I’m part of the water gang. Free willy
I don’t understand why people are voting our water and waste company 1 star.
The website is great! Easy to use, you may pay by automated phone or on their …
They are very rude! Nobody seems to want to be there! If you ask a question they give you an answer with attitude. And now they closed the inside building where you can’t make a payment or anything you have to wait 2 hours in the line. So …