Electricity supplier, Harriman Utility Board - Main Office
Harriman Utility Board, Inc. operates as a non-profit corporation, authorized by the 1935 General Revenue Bond Act of Tennessee. The Board is … See more
Our power has been off for over an hour now and every time we call it says “Verizon wireless” and says “the number you have dialed has changed, please check the number and try again”. Every time we have an outage your only form of contact …
Just moved here a couple months ago. Have had two outages so far, that I’ve had to live through. The emergency number is a recording that hangs up on you. Garbage. Nothing but garbage.
The absolute worst customer service. Rude every time I call them. Had a small storm and 5 days later we are the only ones without power still. Can’t get anyone out here to fix it but I ran into 3 bucket truck crews pigging out at the local …
They’re open till 4:30 but they’re guys start going home at 3:30? So now I get to sit without power till tomorrow. Awesome. Nobody cares about quality service anymore. Such a shame. Maybe buying a house here was a bad idea.
Terrible! Might aswell bend over…because they screw everybody. Made a past due payment yesterday. Today they show up to cut the power. Moved here from Va. Some months we were in Va had no power on and yet still get charged 300.00 or so a month. Probably going towards Christmas bonuses and such.
Highest utilities with the worst customer service. Unless your family works there and can get you a job, which should be prohibited, then you can forget even thinking about it. We have a poverty stricken community who live off of social …
Every time I do business with them, there’s something that they screw up. When I moved into my apartment, they turned on my electricity, but failed to turn my water on. I also went to pay my bill and they charged my card twice and they said …
Ok people, Lets give them a break. It’s not just a storm with power outages when FEMA declares us an emergency site. We may have gone without power, but the hub crews were working around the clock. Their hard work with the county road …
MY ACCOUNT IS SET UP TO BE PAID MONTHLY BY C.C ON FILE. HAS BEEN WORKING OK FOR MONTHS. THIS MONTH I RECEIVED A DELINQUENT NOTICE STATING PAST DUE AND A CUT OFF NOTICE. I DON’T LIKE THE “DELINQUENT NOTICE” AND “THREAT OF CUT-OFF” BECAUSE …
My 80 year old grandmother was out of state for an entire month. The only item running in her house was her refrigerator. When she gets home, her utility bill is almost $400.00…..a retired nurse, living off of social security! When we …
Live In a very small house with only one small ac unit and we are hardly ever even home, the price is outrageous. They sent someone out to turn off the electric and he told me he would be back in 10 minutes if I did not come up with the …
DOES NOT CARE ABOUT THE COMMUNITY. They only care about money and are extremely rude. Especially with people struggling through covid they have no empathy or reasoning. No warning for cut offs and one particular staff at the midtown office …
Their utilities are over priced. They don’t care if you are a disabled, veteran. They will shut off your power in the middle of winter because you are late on your payment. I’m not talking about months behind either. We are on a fixed …
Worst service and gouging prices. Tried to see why my water and sewage bill tripled in one month. And they told me when they came to read the meter, it wasn’t running, and that maybe our toilet was running. I assured them it wasn’t, I would …
Their service is sufficient. However improvements need to be made. Notifications for shut off for non-payment need to be improved. Sometimes it is an accident and not intentional that the bill didn’t get paid. Billing and customer services could be more informative. They made some improvements but still have far to go.
Not happy right now no water still they say there working on it but still no water Christmas day and nothing can’t flush the toilet can’t wash dishes can’t get anything done
On 12/24/22 our power went out. It was during the really cold spell and HUB was able to get the power back on quickly.
My husband and I were very thankful.
outage to repair damage from the two consecutive outages over 2 weeks that were ment to make the restoration of power quicker and more efficient. When you call hub… and get the auto message.. hit 00000000 repeatedly. it will send you to the live operator.
Went to HUB a few months ago with the current service owner/prior property owner with their current HUB bills to switch/turn on service into my name for future billing. Brought two forms of ID, filled out new application and brought the …
They should realy take the sign down about exceptional service the only thing exceptional there is the lask of respect for the community
Crooks
Awesome place and people
Easier
Soup
Overpriced, simple as that.
Downtown Harriman Tennessee at Christmas.
What a joke. Cant keep power on for anything.
They are always very helpful
Staff is horrible! Especially the manager!
Great customer service department.
They keep me warm
Pricy compared to other utility boards I’ve used.
Beautiful building, kind kind hearted staff, very helpful.
They are not customer friendly, they do not explain anything and are very difficult to work with , we need national grid in this area
Rude people. If I could give them less than 1 star I would.
Terrific people! You will not hardly find better workers. However, the electric service is awful!
Our power has been off for over an hour now and every time we call it says “Verizon wireless” and says “the number you have dialed has changed, please check the number and try again”. Every time we have an outage your only form of contact …
Just moved here a couple months ago. Have had two outages so far, that I’ve had to live through. The emergency number is a recording that hangs up on you. Garbage. Nothing but garbage.
The absolute worst customer service. Rude every time I call them. Had a small storm and 5 days later we are the only ones without power still. Can’t get anyone out here to fix it but I ran into 3 bucket truck crews pigging out at the local …
They’re open till 4:30 but they’re guys start going home at 3:30? So now I get to sit without power till tomorrow. Awesome. Nobody cares about quality service anymore. Such a shame. Maybe buying a house here was a bad idea.
Terrible! Might aswell bend over…because they screw everybody. Made a past due payment yesterday. Today they show up to cut the power. Moved here from Va. Some months we were in Va had no power on and yet still get charged 300.00 or so a month. Probably going towards Christmas bonuses and such.
Highest utilities with the worst customer service. Unless your family works there and can get you a job, which should be prohibited, then you can forget even thinking about it. We have a poverty stricken community who live off of social …
Every time I do business with them, there’s something that they screw up. When I moved into my apartment, they turned on my electricity, but failed to turn my water on. I also went to pay my bill and they charged my card twice and they said …
Ok people, Lets give them a break. It’s not just a storm with power outages when FEMA declares us an emergency site. We may have gone without power, but the hub crews were working around the clock. Their hard work with the county road …
MY ACCOUNT IS SET UP TO BE PAID MONTHLY BY C.C ON FILE. HAS BEEN WORKING OK FOR MONTHS. THIS MONTH I RECEIVED A DELINQUENT NOTICE STATING PAST DUE AND A CUT OFF NOTICE. I DON’T LIKE THE “DELINQUENT NOTICE” AND “THREAT OF CUT-OFF” BECAUSE …
My 80 year old grandmother was out of state for an entire month. The only item running in her house was her refrigerator. When she gets home, her utility bill is almost $400.00…..a retired nurse, living off of social security! When we …
Live In a very small house with only one small ac unit and we are hardly ever even home, the price is outrageous. They sent someone out to turn off the electric and he told me he would be back in 10 minutes if I did not come up with the …
DOES NOT CARE ABOUT THE COMMUNITY. They only care about money and are extremely rude. Especially with people struggling through covid they have no empathy or reasoning. No warning for cut offs and one particular staff at the midtown office …
With a newly insulated house with new appliances, the bill hikes are a farce. If there was a way to switch companies we 100% would.
Their utilities are over priced. They don’t care if you are a disabled, veteran. They will shut off your power in the middle of winter because you are late on your payment. I’m not talking about months behind either. We are on a fixed …
Worst service and gouging prices. Tried to see why my water and sewage bill tripled in one month. And they told me when they came to read the meter, it wasn’t running, and that maybe our toilet was running. I assured them it wasn’t, I would …
Their service is sufficient. However improvements need to be made. Notifications for shut off for non-payment need to be improved. Sometimes it is an accident and not intentional that the bill didn’t get paid. Billing and customer services could be more informative. They made some improvements but still have far to go.
Not happy right now no water still they say there working on it but still no water Christmas day and nothing can’t flush the toilet can’t wash dishes can’t get anything done
On 12/24/22 our power went out. It was during the really cold spell and HUB was able to get the power back on quickly.
My husband and I were very thankful.
outage to repair damage from the two consecutive outages over 2 weeks that were ment to make the restoration of power quicker and more efficient. When you call hub… and get the auto message.. hit 00000000 repeatedly. it will send you to the live operator.
This review is not a reflection of the crews that work hard to ensure people have electricity. I appreciate all that they do. …
Went to HUB a few months ago with the current service owner/prior property owner with their current HUB bills to switch/turn on service into my name for future billing. Brought two forms of ID, filled out new application and brought the …
First off, HUB works crews are very hard working and this rating is not a reflection on the workers themselves. …