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Open 24 hours
Tuesday
Open 24 hours
Wednesday
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Thursday
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Friday
Open 24 hours
Saturday
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Sunday
Open 24 hours
unbelievable honestly. Waited over 2 hours with an open wound that required stitches and was just told to sit tight in the waiting room. Not sure how a hospital can be this incompetent. Extremely disappointed
Excellent service.Staff was extremely nice and met all your needs.Had surgery on my fractured finger and staff made sure you were comfortable and were very knowledgeable in explaining my procedure.
Horrible Staff , Didnt even get treated for my injuries and they told me i was overreacting , Sat there and waited 7 hours to get help and i had to go to another hospital for help! Money hogs they are i tell ya
I agree with Bert care was good billing is really a problem. Made a payment plan which I have been paying on as agreed now I get a final demand Bill. What is the problem there with the Billing and Collection Departments do not they interact with each other.
nice drs been her a bunch of times and never really had a problem evey one ther works hard just wish u had more er rooms last time I had a bed in the hall way
Needs some improvement, nursing staff and doctors plus’s security staff are fantastic. But behavioural staff side is not really reliable, always canceling appointments, Furthermore the director of the Southbridge site doesn’t have any …
Most horrible hospital I have ever been too needs to be shut down took my girlfriends daughter there who has autism and several other things now have assault charges put on us as well as dss because they have on video of her grabbing her …
Very unprofessional registration. doctors are also unprofessional & take forever to see you as soon as they see you they discharge you and send you home , after you waited for Hrs and I mean Hrs …. take it from me don’t go to Harrington Hospital they Suck
I went to your hospital to get tested for Lyme disease and you did not even care you made it sound like I was drug-seeking because of how much pain I was in you prescribe me a medication but I have been still affected by it and when I went …
This hospital is the worst I have ever been to. They insisted I needed glasses when I have a terrible eye pain. Went to eye specialist next day to determine I had metal in my eye and Harrington insisted I had to pay services to tell me …
I’ve been going there for t yrs always had problems getting my meds. Tgey don’t care. There all about money. I’ve ended up in the ER. Many Times due to there lack of concern. They know withdrawals can send me into a coma heart attack ETC. There under staff. Not my problem thus ismalpractice if you ask .Me.
Can never get through to the physical therapy depth, even leaving numerous messages, no return call, very frustrating. Went there an was told you can only call you can’t walk in to ask a question!!
Avoid if possible. The care is good but the billing practices are lackluster at best. Many successive bills are sent and they are eager to send you to collections even if the error is their own. Added back a star as our main billing issue was addressed after a year of correspondence.
I give them 5 stars because they are a hospital with a helipad. They are local and provide great service. I don’t understand how people can wish for them to close. If that happened it would drastically affect the surrounding neighborhoods. …
Broke my foot and they told me it was just one broken toe then they put the wrong kind of boot on, and then made me wait for my ride outside… So 4 months later when I got it looked at a specialist they said I had the wrong boot on and it didn’t actually help at all and that my foot was actually fractured in 10+ places
Thanks Harrington Hospital for NEVER sending me any bills in the mail for my ER visit from over a year ago and then sending it to a collection agency! You guys rock!!! Way to go!!
I Brought my daughter her throat hurt people were so nice today Norman security guard was amazing lady at front desk and Lady doing testing all amazing my daughter made new friend Norman thank you all amazing
Went to the ER today for respiratory issues, severe pain, and a 104 fever. They said that they would get me in fast but I sat in the hallway for 3 hours and I got sick of waiting so I just left. Do not ever go here
Stay away. My wife has been to the emergency room twice and they have done nothing for her. Saw her doctor today and all he had to say is why they didn’t do anything for her or even order the right test. She has now been sitting here for three days in pain.
You’d be better off dealing with a medical emergency yourself, staff is rude and all around clueless, seems like they care more about hiring pretty faces over experience, I can’t feel like I’m getting expert treatment when you can tell the nurses just graduated and have a couple years of experience at most
They do not make low enough reviews. The staff continuously lies to you about your treatment and plans for treatment. I will never visit this facility again as long as I am able to make a choice.
Best care, best nurses, best doctors, best respitory! You’ve come a long way baby. I was well cared for, felt loved… didn’t want to go home! Catherine Dube
45 Mountainbrook Road Sturbridge.
I couldn’t be more pleased by the exceptional and efficient care the staff gave my mother in both the emergency room and when admitted overnight during a blizzard! Had to write a review after seeing the others.
Very rude and condescending receptionist at Basa’s office in Webster mass. That type of behavior from so called professionals is unacceptable. This is not the first time at that office very rude staff.
When I went, as soon as they saw my medication list was dismissed as someone seeking meds, when I never once tried getting anything, so was sent home pretty much being told theres nothing wrong. Won’t be going to this one again…
Thought I was having a stroke. Took me in right away. They ran many tests an confirmed it was not a stroke but residual affects from a recent fall . Staff was amazing
I don’t trust these hospital you guys lie to me about my ekg and did not tell me or my doctor that I had a heart problem and I could have died on the table when I went in for surgery. All you guys wanted was to get paid from my health …
Just got done getting my first dose of the Pfizer vaccine at the Senior Center! Awesome experience from start to finish! Thank You for being amazing. It’s greatly appreciated! 🙏 …
Love my coworkers, but the management does not care about their employees. I would not suggest working here to anyone. No matter how hard we work, they would rather buy cake for an award that they don’t deserve and buy property than pay …
This is an absolutely disgusting hospital and the business office is horribly managed. They are never at the phones and do NOT return phone calls. This place is shameful.
As soon as they found out that I was homeless with no insurance there whole attitude to me changed. From welcoming to cold and indiffrent. I never received the care I needed I was there for 2.5 hrs saw no one after they got my info. I …
Showed up having a stroke! B4 I even got to triage security gaurd has his hand in my pocket says he is curious what I have in there. Was a cell fone. Thanx 4 violating my 4th amendment right! …
I started working here after college. I had a B average and fixed a lot of mistakes the seasoned phlebotomists missed. They fired me because I wasn’t “bubbly” enough. I was damn friendly and a great phlebotomist. They fired me because they …
DO NOT GO HERE THEY JUST SENT MY MOM HOME WITH BLOOD CLOTS AND A SYSTEMIC BACTERIAL INFECTION. She was in their Care for 5 days and went in with symptoms and suspicions of these things and they continuously ignored me and my familys concerns of exactly these things. We are getting a lawyer!
This should be a 1/2 star the scheduling dept needs training for they know not what they are doing. Missed 2 days of work because of this department and faulty equipment. If I’m scheduled for an appointment I arrive early why do I have to …
Great place to get a colonoscopy, I know that sounds strange but the hospital’s policy regarding anesthesiology made it a cake walk. They use a stronger drug so you can sleep through the procedure. The people that work there are very nice.
Staff is friendly and helpful. Have been there a couple times and each visit has been professional with minimal wait times in the radiology department. Harrington physician specialists are horrible, avoid if possible. Doctors don’t communicate with each other, was given wrong information on my condition. Scary.
Couldn’t be happier with the quality of care I received as a patient. Everyone was very pleasant and professional. The doctors and nurses were outstanding!!
Terrible. Was in a hospital bed and asked for water. 3 hours later still being ignored. Good thing people don’t go to the hospital for life threatening issues……
They have seriously upped their game! Such an amazing ER, the nurse and Dr I had where absolutely amazing, so sweet and really thorough! They’ve redone almost the entire hospital and it is beautiful
Just bring my son to see Dr Russell Donnelly the experience was awful. Our appointment was around 3:30, the nurse very professional. The doctor was unprofessional, for first time we meeting the doctor he wasn’t even say hi to us by …
Receptionist was very nice and polite. One of the lab workers was very nice. The one who drew my 15 month old daughters blood made me upset. She kept moving the needle inside my daughter arm. Witch caused her pain while getting the blood …
I have tried to be an advocate to get my mother the care she needs. I have now been ‘confronted’ in the hall by 2 different Hospitalists. One actually complained that a nurse said my family said something derogatory about her. I told her I …
I dont even want to give this place a star but unfortunately I’m forced to in order to leave my opinion. The check in was fine, but as soon as we were left in the “observation” room, is when everything went downhill. My husband is a …
I visited Harrington hospital in concern to my own health. I was suffering from chest pains and body pain. I received a electrocardiogram exam that was conducted in 2 minutes. I felt mistreated as for how the exam when about. I had …
This is honestly the worst hospital in the United States. They misdiagnosed my niece who ended up having neuroblastoma cancer. The removed my wifes gall bladder which they didnt have, come to find out it was acid reflux. They are …
The worst emergency room staff I’ve ever encountered. Called ahead and still waited 2 hours before we called it quits, yeah that’s right 2 hours, and to top it off, we weren’t even seen by a Dr. The only thing that took place was them …
1. Nobody ever answers the phone. 2. Nobody calls you back. You have to call them back. Don’t check the rating on your Doctor. It’s always bad. 3. Don’t have labwork done. You’ll just have to repeat it. 4. Fraud, Fraud, FRAUD! …
I’ve never in my life seen a hospital more interested in themselves than there patients needs. My wife’s IV came out and it took me bringing to the nurses attention for them to actually see it. Also the shirt they have her in got covered in …
Prior to my appointment with genetic counselor Amanda Nascimento, I had some (but limited) knowledge about what a geneticist does in order to determine if certain genes can prove to be more problematic; due to a gene mutation somewhere …
The BEST care I have received.
I have been a patient of Harrington for nearly two years since I’ve moved to Massachusetts. Starting with my PCP in Spencer to my cardiologist, pulmonologist …
All the employees at Harrington ER were amazing last night. I went there last night at 9pm because my 14 month old daughter’s gums were wicked swollen & they made sure that we were seen right away. Everyone was very nice, professional & …
I am sitting in the er now for five hours I have had five days with covid I’m in a covid room my throat is on fire I understand about isolating and keeping patients safe but why are we ignoring patients who are seeking help I can’t swallow …
My grandson was transferred to Southbridge from Webster with a collapsed lung. The staff at both facilities were great, professional and compassionate. They ran tests and scheduled surgery. He was in ICU for 4 days. It was clean, …
I have never had a good experience at the ER. Today was the last straw. I will never go there again. Was there for 5 hours with my husband who has extreme back pain to the point where he could not walk and an ambulance had to come. After 5 …
I was very pleased with my experience at Harrington Physician Services with Dr. Russell D Donnelly and his assistant Teresa as well as his staff Karla,Kristen and Patricia. This time My first time at Harrington Physician Services was a …
My wife was sent to the emergency room last July 14, 2017 with a bowel blockage. They did have security, but that is for the protection of the patients and staff. My wife was taken in right away while I had to empty my pockets. The staff …
hmmm…still wondering why vehicle charging stations take preference over designated handicap parking spots at the emergency entrance…was told when I inquired over a year ago that it, of course, had to do “with covid”..was told they were …
Rating based on 4 separate medical events at the Hospital:
1) Granddaughter stung by highly venomous spider wasp – developed sepsis – emergency room responded very fast with exactly correct treatment: intravenous …
August and September2020; 3 visits to Harrington ER 2 in Webster, and one in Southbridge. Extreme pain in right shoulder from cholesterol injection reaction. First visit (August in Webster) staff very nice received lidocaine shot, it did …
Does the board of directors even care or look at all the negative reviews they are getting? I use to love this Hospital even when I moved out west I would make it a point to be seen at Harrington. That was until I started getting bills in …
My first and only experience at this hospital was perfectly efficient, courteous and easy. Friendly people. A lot of care and time to make sure all the details of my information and needs were correct. It was lickety-split and zero aspects of unpleasant.This might be my new go to medical facility!
I went to the Webster ER at 5am with horrible stomach pains, chills, full body aches, very nervous to visit because of COVID. Everyone, from the security guard to the nurses and doctors, were kind, comforting, and compassionate. I was …
It took me 6 hours for my ER visit. My word the ER must of been 75+ degrees with not 1 stick of air & the help honestly even worse. 3x to get IV started. I had to call to let them know my IV was done an hour earlier & the nurse then …
Absolutely amazing hospital. I personally got to meet with Chris Canniff, and he really deserves a raise. He does such AMAZING work here at Harrington, and has devoted his life to this job. We all know deep down that he doesn’t do it for …
Absolute worst hospital. About 20 years ago the place was much better due to the amazing staff they employed. The exact opposite is true nowadays. Please go to Wocester for your hospital needs or a highly rated urgent care.
I’d rather lose a limb than EVER go back to Harrington! I went there a couple years ago for what I thought was vertigo. I went there again in December concerned about my left side being numb but was told “its probably just a pinched …
I regret having let Webster’s ER transfer me here for what was supposed to be a emergent, but routine, hernia repair. If the need should ever arise again, I’ll travel the extra 30 mins to a major hospital if something is truly wrong. I had …
I got a head injury a work, rather bad. Couldn’t walk and almost had an ambulance called, but I had someone drive me to this hospital and right into the ER. It’s been 5 hours now and I’m still in the waiting room! Good thing I’m not …
I was transferred to this hospital after several days at Saint Vincent’s in Worcester, and the difference is night and day. As soon as I was wheeled into Harrington, multiple staff members were taking care of me, laughing at my pathetic …
If you cherish your loved one, do not send them here. If you value your life, do not go here. This hospital and its staff are in large part responsible for the death of my father through negligence, medical mismanagement, poor care, and …
As a caregiver I have nvr been denied information as to what is happening in the ER! When they came to get my father I tried to give the nurse his updated medication list, she refused to take it, u explained I’m in charge of his …
My review is based on my experience at the Southbridge emergency room. Upon arrival, the online wait time (which is absolutely useless) was a half hour. We were here for my daughter (2 years old) who needed stitches on her bottom lip. We …
Takes to long. I watched a girl not get help for low blood sugar. She started having chest pain and a couple people asked for a nurse to help. 5 minutes go by, no help. She fell into the floor and even then it took about a minute for her to get help. The nurses are rude and unhelpful. Go somewhere else.
Was in for a tooth ache and antibiotics was forgotten hooked up not allowed to use the bathroom for 45 of hitting the call button was postured and spoken down to by doctor as well as security most unprofessional establishment in Worcester …
6/18 4pm to 8 pm in the ER waiting for 5 stitches. Heather the PA and Lindsey the Nurse exceptional caring professional staff. The shift change came and down hill from there. One nurse who you could tell was rude and acted like a bully has no business in this profession. I hope UMass can help speed up the snails pace ER process.
Never a good experience, beought my son who tested positive at home and had covid symptoms, and told this was not the place for covid test left waiting in a real cold isolation spot for over 2 hours no one checked on us if we were fine or needed anything. Horrible.
I’ve needed Harrington ER twice in 2 years. The first time, I was having chest pains, elevated heart rate, sweats, insomnia & migraine. I was told my heart rate was normal (even though it was higher than my normal). After a few tests I was …
I would give this place less than one star if I could. My fiance had severe vomiting/diarrhea, and his cat scan showed inflammation in his kidney. The ER Dr recommended a consult with urology as soon as he was admitted to the hospital in …
I cannot repeat it enough: DO NOT call for ANY assistance on the weekend for an OnCall Dr at Harrington service on n.main in Charlton, ma. Your call WILL NOT be returned, you’re better off calling an ambulance & in the future DROPPING …
Massachusetts have some of the best hospitals in the world…this isn’t one of them! I wanted to write a review before but I refrained because I don’t like posting negative reports. My mother had a stroke in December 2021. They wouldn’t …
No other hospital ER could find what’s wrong with my son but this ER room did everything and check everything on my son and found out what’s wrong with him, I am very thankful and grateful for this emergency room for being on top of …
I visit the lab routinely and the staff are great. A recent biopsy was professional and easy. I would highly recommend going to the Center for Women as needed
Hospital staff laughs at mental health patients. Young lady waited for a unexcused amount of time when asked for a sleep aid due to paranoia and then staff waited some more to see when she could breakdown. Laughed more as well when the …
Terrible wouldn’t let me inside to pick someone up who has vertigo and other ailments. Guards turned me out in the freezing cold on foot to wait. Now my girlfriend is going to be in danger having to make 20 minute walk at night with vertigo and after just losing a baby. Ludicrous hospital. Patient advocate was a joke. -10 stars.
My experience at this hospital was perfectly efficient, courteous and easy. Friendly people. A lot of care and time to make sure all the details of my information and needs were correct. It was lickety-split and zero aspects of unpleasant.This might be my new go to medical facility!
They treat their mentally ill patients like trash. They laugh at them in the hallways and withhold medication until the patient is literally freaking out. They make fun of people with invisible illnesses and disabilities. I do not recommend …
The treatment I received at this wonderful home town hospital, was exceptional. From the food staff, to cna’s, the nurses, and the doctors, we’re on point and diligent.. I recommend anyone to go there!
Some nurses here were making fun of a girl who was having e mental crisis. They took her phone after she asked if she could call her mother, and the staff laughed at her and said she deserved whatever her family put her through. This …
I feel the treatment my husband received at Harrington Hospital ER was outstanding.
In mid-May my 72 year old husband was a patient Harrington Hospital ER with …
I just want to start off by saying that Harrington is the closest hospital to my house and usually never have a problem seeking care here, I haven’t had a very negative experience until this past Sunday night (10/09/22). I am a nurse and I …
Came here at 3:30 a.m. with my wife and 18 month old we all have covid. The turned us away and refused to help my family. Security and staff in this facility are unacceptable.
unbelievable honestly. Waited over 2 hours with an open wound that required stitches and was just told to sit tight in the waiting room. Not sure how a hospital can be this incompetent. Extremely disappointed
just checking in with dietition 🙂
Don’t like
ER take for ever. ….uffffff.
WORST EVER
Great hospital and staff.
Harrington almost killed my grandma they suck
Very slow, have you wait for hours before seen.
Worst experience for my sister in HER LIFE!
They don’t care about the patients all they care about is the money. Rude and inconsiderate staff.
Do NOT go here!
the 2.5 stars really do speak for themselves
By far the worst medical institution I have ever come into contact with.
Their Covid vaccine site is run quite efficiently.
A JOKE. Horrible hospital should be SHUT DOWN FOR GOOD FOREVER !!!!
Terrible experiences with multiple staff at this hospital. Do not recommend.
Very nice nurses treated very well, very helpful.
Even worse now that it has been taken over by UMass. Awful.
Had a Heart Attack, sent me home and said I was Ok I didn’t have one. Went to heart Specialist and found out I Did.
I thought this place got shut down…..one of my friends went there he liked it. I did not like the visiting room too much.
Do not bring your family or yourself here if you love them. Horrid waiting times, dirty rooms, and highly incompetent.
Don’t ever go to a hospital by yourself. Treated inhumanley.
extremely dissappointed, very sad example of a healthcare organization, please avoid sending your loved ones here.
Excellent service.Staff was extremely nice and met all your needs.Had surgery on my fractured finger and staff made sure you were comfortable and were very knowledgeable in explaining my procedure.
Horrible Staff , Didnt even get treated for my injuries and they told me i was overreacting , Sat there and waited 7 hours to get help and i had to go to another hospital for help! Money hogs they are i tell ya
Excellent and efficient care in the ER on Christmas Day. Thank you for being in our community. Linda and Dr. Marino were first rate.
I agree with Bert care was good billing is really a problem. Made a payment plan which I have been paying on as agreed now I get a final demand Bill. What is the problem there with the Billing and Collection Departments do not they interact with each other.
nice drs been her a bunch of times and never really had a problem evey one ther works hard just wish u had more er rooms last time I had a bed in the hall way
Needs some improvement, nursing staff and doctors plus’s security staff are fantastic. But behavioural staff side is not really reliable, always canceling appointments, Furthermore the director of the Southbridge site doesn’t have any …
Does NOT HAVE maternity ward!!! Go to UMass memorial prego mama’s.
Most horrible hospital I have ever been too needs to be shut down took my girlfriends daughter there who has autism and several other things now have assault charges put on us as well as dss because they have on video of her grabbing her …
My room was a storage room . nurses running in and out. They send 3 different nurses to ask you the same questions over and over.
Very unprofessional registration. doctors are also unprofessional & take forever to see you as soon as they see you they discharge you and send you home , after you waited for Hrs and I mean Hrs …. take it from me don’t go to Harrington Hospital they Suck
I went to your hospital to get tested for Lyme disease and you did not even care you made it sound like I was drug-seeking because of how much pain I was in you prescribe me a medication but I have been still affected by it and when I went …
They abuse their mental health patients.
Why do you guys laugh at your mental patients?
This hospital is the worst I have ever been to. They insisted I needed glasses when I have a terrible eye pain. Went to eye specialist next day to determine I had metal in my eye and Harrington insisted I had to pay services to tell me …
Went in for some testing- CT Scan and also an Ultrasound of my heart – both times the nurses and technicians were excellent and efficient!
I’ve been going there for t yrs always had problems getting my meds. Tgey don’t care. There all about money. I’ve ended up in the ER. Many Times due to there lack of concern. They know withdrawals can send me into a coma heart attack ETC. There under staff. Not my problem thus ismalpractice if you ask .Me.
Can never get through to the physical therapy depth, even leaving numerous messages, no return call, very frustrating. Went there an was told you can only call you can’t walk in to ask a question!!
Avoid if possible. The care is good but the billing practices are lackluster at best. Many successive bills are sent and they are eager to send you to collections even if the error is their own. Added back a star as our main billing issue was addressed after a year of correspondence.
I give them 5 stars because they are a hospital with a helipad. They are local and provide great service. I don’t understand how people can wish for them to close. If that happened it would drastically affect the surrounding neighborhoods. …
Broke my foot and they told me it was just one broken toe then they put the wrong kind of boot on, and then made me wait for my ride outside… So 4 months later when I got it looked at a specialist they said I had the wrong boot on and it didn’t actually help at all and that my foot was actually fractured in 10+ places
Thanks Harrington Hospital for NEVER sending me any bills in the mail for my ER visit from over a year ago and then sending it to a collection agency! You guys rock!!! Way to go!!
I Brought my daughter her throat hurt people were so nice today Norman security guard was amazing lady at front desk and Lady doing testing all amazing my daughter made new friend Norman thank you all amazing
Went to the ER today for respiratory issues, severe pain, and a 104 fever. They said that they would get me in fast but I sat in the hallway for 3 hours and I got sick of waiting so I just left. Do not ever go here
Their Webster Emergency staff have no qualms about lying to patients and their separated family members, it’s elderly abuse really.
Stay away. My wife has been to the emergency room twice and they have done nothing for her. Saw her doctor today and all he had to say is why they didn’t do anything for her or even order the right test. She has now been sitting here for three days in pain.
You’d be better off dealing with a medical emergency yourself, staff is rude and all around clueless, seems like they care more about hiring pretty faces over experience, I can’t feel like I’m getting expert treatment when you can tell the nurses just graduated and have a couple years of experience at most
They do not make low enough reviews. The staff continuously lies to you about your treatment and plans for treatment. I will never visit this facility again as long as I am able to make a choice.
Very good hospital never had a problem staff is always friendly
Best care, best nurses, best doctors, best respitory! You’ve come a long way baby. I was well cared for, felt loved… didn’t want to go home! Catherine Dube
45 Mountainbrook Road Sturbridge.
I couldn’t be more pleased by the exceptional and efficient care the staff gave my mother in both the emergency room and when admitted overnight during a blizzard! Had to write a review after seeing the others.
Incompetent ER. Couldn’t correctly suture a typical cut on finger. Improper cleaning, and improper suturing, led to an infected wound. …
Very rude and condescending receptionist at Basa’s office in Webster mass. That type of behavior from so called professionals is unacceptable. This is not the first time at that office very rude staff.
When I went, as soon as they saw my medication list was dismissed as someone seeking meds, when I never once tried getting anything, so was sent home pretty much being told theres nothing wrong. Won’t be going to this one again…
No neurologist on staff? Visitors aren’t allowed back in if they leave? I’ll add details later when I calm down.
Thought I was having a stroke. Took me in right away. They ran many tests an confirmed it was not a stroke but residual affects from a recent fall . Staff was amazing
This isn’t a hospital, it’s a building where people are left to die. You can watch the vultures circling from your window
I don’t trust these hospital you guys lie to me about my ekg and did not tell me or my doctor that I had a heart problem and I could have died on the table when I went in for surgery. All you guys wanted was to get paid from my health …
Just got done getting my first dose of the Pfizer vaccine at the Senior Center! Awesome experience from start to finish! Thank You for being amazing. It’s greatly appreciated! 🙏 …
Love my coworkers, but the management does not care about their employees. I would not suggest working here to anyone. No matter how hard we work, they would rather buy cake for an award that they don’t deserve and buy property than pay …
This is an absolutely disgusting hospital and the business office is horribly managed. They are never at the phones and do NOT return phone calls. This place is shameful.
As soon as they found out that I was homeless with no insurance there whole attitude to me changed. From welcoming to cold and indiffrent. I never received the care I needed I was there for 2.5 hrs saw no one after they got my info. I …
Showed up having a stroke! B4 I even got to triage security gaurd has his hand in my pocket says he is curious what I have in there. Was a cell fone. Thanx 4 violating my 4th amendment right! …
I started working here after college. I had a B average and fixed a lot of mistakes the seasoned phlebotomists missed. They fired me because I wasn’t “bubbly” enough. I was damn friendly and a great phlebotomist. They fired me because they …
DO NOT GO HERE THEY JUST SENT MY MOM HOME WITH BLOOD CLOTS AND A SYSTEMIC BACTERIAL INFECTION. She was in their Care for 5 days and went in with symptoms and suspicions of these things and they continuously ignored me and my familys concerns of exactly these things. We are getting a lawyer!
This should be a 1/2 star the scheduling dept needs training for they know not what they are doing. Missed 2 days of work because of this department and faulty equipment. If I’m scheduled for an appointment I arrive early why do I have to …
Great place to get a colonoscopy, I know that sounds strange but the hospital’s policy regarding anesthesiology made it a cake walk. They use a stronger drug so you can sleep through the procedure. The people that work there are very nice.
Staff is friendly and helpful. Have been there a couple times and each visit has been professional with minimal wait times in the radiology department. Harrington physician specialists are horrible, avoid if possible. Doctors don’t communicate with each other, was given wrong information on my condition. Scary.
Constant cases of misdiagnosing patients.
The staff doesn’t seem to know how to treat most things outside of a broken …
Couldn’t be happier with the quality of care I received as a patient. Everyone was very pleasant and professional. The doctors and nurses were outstanding!!
Terrible. Was in a hospital bed and asked for water. 3 hours later still being ignored. Good thing people don’t go to the hospital for life threatening issues……
They have seriously upped their game! Such an amazing ER, the nurse and Dr I had where absolutely amazing, so sweet and really thorough! They’ve redone almost the entire hospital and it is beautiful
Just bring my son to see Dr Russell Donnelly the experience was awful. Our appointment was around 3:30, the nurse very professional. The doctor was unprofessional, for first time we meeting the doctor he wasn’t even say hi to us by …
1-8pm visiting which make it so a husband can not spend time with his wife after her surgery beyond ridiculousness
Receptionist was very nice and polite. One of the lab workers was very nice. The one who drew my 15 month old daughters blood made me upset. She kept moving the needle inside my daughter arm. Witch caused her pain while getting the blood …
I have tried to be an advocate to get my mother the care she needs. I have now been ‘confronted’ in the hall by 2 different Hospitalists. One actually complained that a nurse said my family said something derogatory about her. I told her I …
I dont even want to give this place a star but unfortunately I’m forced to in order to leave my opinion. The check in was fine, but as soon as we were left in the “observation” room, is when everything went downhill. My husband is a …
I visited Harrington hospital in concern to my own health. I was suffering from chest pains and body pain. I received a electrocardiogram exam that was conducted in 2 minutes. I felt mistreated as for how the exam when about. I had …
This is honestly the worst hospital in the United States. They misdiagnosed my niece who ended up having neuroblastoma cancer. The removed my wifes gall bladder which they didnt have, come to find out it was acid reflux. They are …
The worst emergency room staff I’ve ever encountered. Called ahead and still waited 2 hours before we called it quits, yeah that’s right 2 hours, and to top it off, we weren’t even seen by a Dr. The only thing that took place was them …
Laughing at and abusing mentally ill patients is so disgusting and not okay. Absolutely horrible!
1. Nobody ever answers the phone. 2. Nobody calls you back. You have to call them back. Don’t check the rating on your Doctor. It’s always bad. 3. Don’t have labwork done. You’ll just have to repeat it. 4. Fraud, Fraud, FRAUD! …
I’ve never in my life seen a hospital more interested in themselves than there patients needs. My wife’s IV came out and it took me bringing to the nurses attention for them to actually see it. Also the shirt they have her in got covered in …
Prior to my appointment with genetic counselor Amanda Nascimento, I had some (but limited) knowledge about what a geneticist does in order to determine if certain genes can prove to be more problematic; due to a gene mutation somewhere …
The BEST care I have received.
I have been a patient of Harrington for nearly two years since I’ve moved to Massachusetts. Starting with my PCP in Spencer to my cardiologist, pulmonologist …
All the employees at Harrington ER were amazing last night. I went there last night at 9pm because my 14 month old daughter’s gums were wicked swollen & they made sure that we were seen right away. Everyone was very nice, professional & …
I am sitting in the er now for five hours I have had five days with covid I’m in a covid room my throat is on fire I understand about isolating and keeping patients safe but why are we ignoring patients who are seeking help I can’t swallow …
My grandson was transferred to Southbridge from Webster with a collapsed lung. The staff at both facilities were great, professional and compassionate. They ran tests and scheduled surgery. He was in ICU for 4 days. It was clean, …
I have never had a good experience at the ER. Today was the last straw. I will never go there again. Was there for 5 hours with my husband who has extreme back pain to the point where he could not walk and an ambulance had to come. After 5 …
I was very pleased with my experience at Harrington Physician Services with Dr. Russell D Donnelly and his assistant Teresa as well as his staff Karla,Kristen and Patricia. This time My first time at Harrington Physician Services was a …
My wife was sent to the emergency room last July 14, 2017 with a bowel blockage. They did have security, but that is for the protection of the patients and staff. My wife was taken in right away while I had to empty my pockets. The staff …
hmmm…still wondering why vehicle charging stations take preference over designated handicap parking spots at the emergency entrance…was told when I inquired over a year ago that it, of course, had to do “with covid”..was told they were …
Rating based on 4 separate medical events at the Hospital:
1) Granddaughter stung by highly venomous spider wasp – developed sepsis – emergency room responded very fast with exactly correct treatment: intravenous …
August and September2020; 3 visits to Harrington ER 2 in Webster, and one in Southbridge. Extreme pain in right shoulder from cholesterol injection reaction. First visit (August in Webster) staff very nice received lidocaine shot, it did …
Does the board of directors even care or look at all the negative reviews they are getting? I use to love this Hospital even when I moved out west I would make it a point to be seen at Harrington. That was until I started getting bills in …
My first and only experience at this hospital was perfectly efficient, courteous and easy. Friendly people. A lot of care and time to make sure all the details of my information and needs were correct. It was lickety-split and zero aspects of unpleasant.This might be my new go to medical facility!
I went to the Webster ER at 5am with horrible stomach pains, chills, full body aches, very nervous to visit because of COVID. Everyone, from the security guard to the nurses and doctors, were kind, comforting, and compassionate. I was …
Apparently the nurses think it’s fun to taunt and laugh at the mentally handicapped. Congratulations you are going viral.
It took me 6 hours for my ER visit. My word the ER must of been 75+ degrees with not 1 stick of air & the help honestly even worse. 3x to get IV started. I had to call to let them know my IV was done an hour earlier & the nurse then …
Absolutely amazing hospital. I personally got to meet with Chris Canniff, and he really deserves a raise. He does such AMAZING work here at Harrington, and has devoted his life to this job. We all know deep down that he doesn’t do it for …
Absolute worst hospital. About 20 years ago the place was much better due to the amazing staff they employed. The exact opposite is true nowadays. Please go to Wocester for your hospital needs or a highly rated urgent care.
I’d rather lose a limb than EVER go back to Harrington! I went there a couple years ago for what I thought was vertigo. I went there again in December concerned about my left side being numb but was told “its probably just a pinched …
I regret having let Webster’s ER transfer me here for what was supposed to be a emergent, but routine, hernia repair. If the need should ever arise again, I’ll travel the extra 30 mins to a major hospital if something is truly wrong. I had …
I got a head injury a work, rather bad. Couldn’t walk and almost had an ambulance called, but I had someone drive me to this hospital and right into the ER. It’s been 5 hours now and I’m still in the waiting room! Good thing I’m not …
I was transferred to this hospital after several days at Saint Vincent’s in Worcester, and the difference is night and day. As soon as I was wheeled into Harrington, multiple staff members were taking care of me, laughing at my pathetic …
If you cherish your loved one, do not send them here. If you value your life, do not go here. This hospital and its staff are in large part responsible for the death of my father through negligence, medical mismanagement, poor care, and …
As a caregiver I have nvr been denied information as to what is happening in the ER! When they came to get my father I tried to give the nurse his updated medication list, she refused to take it, u explained I’m in charge of his …
DO NOT SEND YOUR LOVED ONES HERE.
THIS HOSPITAL ALMOST KILLED MY FRIENDS MOTHER. …
I’ve never had such a bad experience with a hospital in my entire life until I came to this one 💀 …
My review is based on my experience at the Southbridge emergency room. Upon arrival, the online wait time (which is absolutely useless) was a half hour. We were here for my daughter (2 years old) who needed stitches on her bottom lip. We …
Takes to long. I watched a girl not get help for low blood sugar. She started having chest pain and a couple people asked for a nurse to help. 5 minutes go by, no help. She fell into the floor and even then it took about a minute for her to get help. The nurses are rude and unhelpful. Go somewhere else.
Was in for a tooth ache and antibiotics was forgotten hooked up not allowed to use the bathroom for 45 of hitting the call button was postured and spoken down to by doctor as well as security most unprofessional establishment in Worcester …
6/18 4pm to 8 pm in the ER waiting for 5 stitches. Heather the PA and Lindsey the Nurse exceptional caring professional staff. The shift change came and down hill from there. One nurse who you could tell was rude and acted like a bully has no business in this profession. I hope UMass can help speed up the snails pace ER process.
DO NOT GET A VASECTOMY HERE!
During my pre-op appointment, I was under the impression my procedure would be …
Never a good experience, beought my son who tested positive at home and had covid symptoms, and told this was not the place for covid test left waiting in a real cold isolation spot for over 2 hours no one checked on us if we were fine or needed anything. Horrible.
I’ve needed Harrington ER twice in 2 years. The first time, I was having chest pains, elevated heart rate, sweats, insomnia & migraine. I was told my heart rate was normal (even though it was higher than my normal). After a few tests I was …
I would give this place less than one star if I could. My fiance had severe vomiting/diarrhea, and his cat scan showed inflammation in his kidney. The ER Dr recommended a consult with urology as soon as he was admitted to the hospital in …
I cannot repeat it enough: DO NOT call for ANY assistance on the weekend for an OnCall Dr at Harrington service on n.main in Charlton, ma. Your call WILL NOT be returned, you’re better off calling an ambulance & in the future DROPPING …
Massachusetts have some of the best hospitals in the world…this isn’t one of them! I wanted to write a review before but I refrained because I don’t like posting negative reports. My mother had a stroke in December 2021. They wouldn’t …
No other hospital ER could find what’s wrong with my son but this ER room did everything and check everything on my son and found out what’s wrong with him, I am very thankful and grateful for this emergency room for being on top of …
I visit the lab routinely and the staff are great. A recent biopsy was professional and easy. I would highly recommend going to the Center for Women as needed
Hospital staff laughs at mental health patients. Young lady waited for a unexcused amount of time when asked for a sleep aid due to paranoia and then staff waited some more to see when she could breakdown. Laughed more as well when the …
Terrible wouldn’t let me inside to pick someone up who has vertigo and other ailments. Guards turned me out in the freezing cold on foot to wait. Now my girlfriend is going to be in danger having to make 20 minute walk at night with vertigo and after just losing a baby. Ludicrous hospital. Patient advocate was a joke. -10 stars.
My experience at this hospital was perfectly efficient, courteous and easy. Friendly people. A lot of care and time to make sure all the details of my information and needs were correct. It was lickety-split and zero aspects of unpleasant.This might be my new go to medical facility!
They treat their mentally ill patients like trash. They laugh at them in the hallways and withhold medication until the patient is literally freaking out. They make fun of people with invisible illnesses and disabilities. I do not recommend …
The treatment I received at this wonderful home town hospital, was exceptional. From the food staff, to cna’s, the nurses, and the doctors, we’re on point and diligent.. I recommend anyone to go there!
Some nurses here were making fun of a girl who was having e mental crisis. They took her phone after she asked if she could call her mother, and the staff laughed at her and said she deserved whatever her family put her through. This …
I feel the treatment my husband received at Harrington Hospital ER was outstanding.
In mid-May my 72 year old husband was a patient Harrington Hospital ER with …
I just want to start off by saying that Harrington is the closest hospital to my house and usually never have a problem seeking care here, I haven’t had a very negative experience until this past Sunday night (10/09/22). I am a nurse and I …
Came here at 3:30 a.m. with my wife and 18 month old we all have covid. The turned us away and refused to help my family. Security and staff in this facility are unacceptable.