It is the worst treatment I have seen in a hospital staff is very bad Almost 5 hours sitting in a chair waiting for an emergency operation and nobody is still attending me
It was horrible. I was not seen for 5 hours and they didn’t take my symptoms serious. I have a heart problem and noone even chocked me out. I was totally disgusted
I came there with my jaw broken in 2-3 places after being transferred from Holyoke hospital. Yeah my bite is still the same. Thank you for saving my life and my smile. 👍🏽😁 …
The absolute worst er I’ve ever been to I’ve been here since noon waiting for a room it’s now 8:22 pm never again should have went to yale.not to mention that the place is dirty and unsanitary update: not to mention the ER room I’m still in …
Rather slow service. Very understaffed which makes time to have care rendered very late. They need more staff desperately, otherwise, level of care is very very good, speed of care is obviously an issue
The staffs at Hartford Hospital treated me with respect and dignity from the moment I walked in and walked out,They truly care about their patients well being,superb service all the way around !! I give this Hospital 1 million star
I’m rating this 1 star because the day we went to take my grandma to Hartford Hospital they were very short of staff, so short staffed that my family and I were the ones who changed my grandma into a gown, changing the bedpans, linens on …
we were brought in from the hartford urgent care clinic in glastonbury by ambulance for a significant but non threatening emergancy pneumonia event. very little wait time. great staff with nurse hannah taking us thru the steps. and very good care from lots of folks, including maria, comfort corordinator — which she did.
It sucks I hate the service they are rude
And disrespectful to me and they are never focused on the patients and they are never responsible for anything …
Professional Staff
Caring and courteous at all times.
Nurses and Doctors, at all times put my needs and comfort, as their top priority. Friendly and thoughtful at all times
Took my girlfriends son to ER this afternoon.I ask the security guard if there was free parking because I hadn’t brought money with me. The gentleman Behind the desk (I never got his name ) but he put his hand in his pocket and pulled out …
Worse place to go ….they take for ever see you and every nurse u have to explain over and over ur situacion to only give you some benadryl or motrin smh…thats why urgent care staying with everything …
i was in institute of living psychiatric unit and i was just trying to get my life on track because i was living a very rough life at the time, and the psychiatrist that was talking to me, told me ”you will rot in jail” she told me that …
I went into the hospital for an outpatient surgery. Everyone who I came in contact with was professional and tried to make me smile. Overall, it was an extremely positive experience.
Hartford hospital should be embarrassed with the neglect they show their patients. 9 hours to wait for a doctor in the emergency room after being taken there in an ambulance with an irregular EKG. Shameful
Bloody broken nose bleeding on the floor and concussed they sat me down in a wheelchair In the hallway for 4 and a half hours without anyone saying a word to me, very disrespectful staff and the worst hospital, I have no clue how people could think it’s a good hospital.
Admitting multiple patients with heart surgeries in the same room can’t give best quality of care and privacy when you build up with others patients family in you same room …
This is a dirty emergency room, HIPPA is not recognized here at all the nurse speaks on the top of her lungs…I could here Ms Rodriguez medical needs her meds, Mr Gruber’s allergies etc…Lawd the crazyiness continues..I so wanted to take …
Some of the staff seems exhausted but my doctor and even my rn seemed fantastic. Matthew Carter was my RN and he really listened to me and made me feel like how I felt mattered.
Very professional place, I got there had surgery recovered under 5 days everyday they check on your multiple times food everyday breakfast, lunch, dinner, I highly recommended going to Hartford hospital saved my life
I will NEVER be back. Worst hospital ever. Was in a car accident, and waited over TWO HOURS TO GET A MOTRIN!!!!!!! TWO HOURS!!!! DR FORGOT TO ORDER PAIN MEDICATION. NURSES WERE VERY RUDE. I WILL NEVER EVER BE BACK. MIDDLESEX HOSPITAL ALL THE WAY!!!!! This hospital doesn’t even deserve one star. AWFUL!!!
worst Hospital ever nurses are rude dr muyandi is rude and disrepectful he should think twice hes not a nuerolgist he doesnt even know what hes doing or dr prasad in hartford Hospital middlesex hospital is better then this place vomit in …
I went there on a Sunday because of a problem a family member had. Worst service ever, I understand that it was a Sunday but it’s a hospital. It took them 2 hours to come to us when we pressed the button for the nurse. Never going there again.
This was the worst experience I’ve ever had at a hospital… I didn’t even get to see a doctor waited 2 hours for nothing wasted my time.. the staff weren’t doing what they were suppose to be doing they were more worried about having their …
Offers fairly decent services at the usual bankrupting USA healthcare insurance industry prices, although they occasionally place patient care above their bottom line more often than other medical care facilities in the region, this earning them the 4-star rating.
Absolutely terrible service at the Emergency Room i went in there on July 31 2021 at 9:30 pm the took me in for Blood work then sent me back to the waiting room for 4 hours and still haven’t been seen again I couldn’t wait anymore seeing …
These people don’t care about nothing but to get paid. I needed at least two stitches for my stab wound and they flagged me off and didn’t even clean my wound or even give me pain meds. If you can make it to another city I prefer you do so.
I went to ER on Friday with a very strong abdominal pain, I did not have any other symptoms, it turns out that the hospital doing the COVID-19 test supposedly came out positive, which surprised and annoyed me and I asked the Dr to please …
These people are so unprofessional my daughter is there been there since 9am still in the emergency room and haven’t gotten any thing to eat yet. Not to mention they just keep passing her room and ignoring her ringing the bell.Freaking disgusting
I’m confused as to why there is such a low rating. Hartford Hospital is hands down THE BEST hospital in the area. The staff is amazing there and I will always pick going here over any other place!
Last night there were two nurses making fun of a female patient. She suffer from heart problems, seizures and back problems. They treated her like she was crazy.
I had chest symptoms and fell unconscious ad hit my head in several area. It took an hour mins just to get an ice pack for my possible concussion! I never received the free portable heart monitor from the cardiology cilliac. …
Worst place to come in.. my mom was sent by her doctor to the Emergency Department due to fatigue and shortness of breath and since she came in at 11:30 am my mom was alone in her room without having support from none of her family they …
This hospital has gone down hill big time! My father was brought in by ambulance and we’ve been waiting here 5 hours in a hallway then sent back to the waiting room! Rude nurses and not enough help. You’re better off at the Vet hospital!
There ER is the worst place ever been waiting for 6 he for my 89 ye old father not very professional it is really BAD service don’t recommend to any with a emergency go to saint francis instead who’s running the er they should be fired …
From the moment we arrived my husband was given such incredible care. That could not have been anymore gracious or caring throughout our entire stay from the ER to 10 days later in recovery.
Great 👍 nurses and doctors they risk there lifes on a day to day status to make sure every patient is healthy and cared for as well I recommend them to all friends and family. …
This is the worst hospital ever. Worst intake people. Worst security guards. Everyone was rude and dismissive. Completely unorganized. No one knows what they are doing. I will never come to this place ever again. Rude unprofessional and ghetto.
My most recent stay from a colonoscopy gone awry from the butcher/witch doctor Ikepeazu in West Haven, CT. Steer clear of this guy. I’ve been suffering for 12 years and been hospitalized 14 times total thank to him screwing me up!!!
As a visitor, they treat you terribly. I understand their protocols but not even allowing you to wait inside the lobby is just plain rude and unhelpful.
This place is appallingly wasteful. They gave my mother in law 8 styrofoam cups with her water. It is not difficult to wash and reuse cups. So must waste. They even give out plastic bags for people to put umbrellas in. Just deplorable. Do not support this waste factory.
The worst ER I have ever been too!!! Never again will I go to this ER…dirty, not professional and the longest waiting period I have ever had in my life!! I was in so much pain it had taken 3 hours and I still haven’t gotten any medicine for pain or have seen a doctor!! Needless to say I will never go back to to this hospital
The RN SARAH, in ER room is vvvvveeerrryy unprofessional. She doesn’t even try to help. Asked for a pillow she didn’t even help put it behind my head knowing that their was an IV in my moms hand. All she does is sit on her phone.
If going to ER, expect to be in the waiting room for 6-8 hours before being seen. Security guards are straight up MEAN, I’ve witnessed a patient be grabbed physically for having his feet on the table.
If I could put 0 stars, I would. Came here at 7am this morning and they puuled an infected abscessed tooth. They didn’t even send me home with antibiotics. It is now past 3am and I have been here for over 3 hours and haven’t even been seen. Do doctors even work here? Also, I’ve never seen a dirtier hospital.
IF YOU NOTICE ALL THE BAD REVIEWS ONLY HAPPENED WITHIN THE LAST YEAR HARTFORD HOSPITAL MUST HAVE MADE A CHANGE IN MANAGEMENT TO CHANGE THE LEVEL OF CARE THAT DRAMATICALLY!!! …
Disrespectful, lack of compassion. Horrible communication skills but they pipe in ridiculous marketing bs while on hold for ER trying to get any information on family. REALLY? Disgusted
I been a patient at the Hartford Hospital for more than 20 yrs . Every time I get admitted .They treat me like I’m home no complaint at all .Thank You . Keep up the good work Hartford Hospital …
From my personal experience they have care far better than that of St Francis… & NO… I’m not an employee, just an honest day to day patient so I’ve noticed the difference in hard work, effort & all around hospitality
All doctors are very experienced and supportive. I was their for two major surgeries which went successful. Very good office staff too. But need to compromise on food as patients are restricted on limited diet. Overall Good experience.
The care in the ER was adequate but the free valet parking is not to be trusted. In our haste to get the care we needed in the ER we didn’t take the time to clear our car of valuables and a very expensive pair of prescription sunglasses …
I’ve been waiting to be seen with COVID symptoms and remind you I have cardiomyopathy and left bundle branch block they came and put me in one of the rooms and still yet to see a doctor….I will not come to this hospital again….this new generation don’t care about their patients sad to say…. extremely disappointed
I gave birth to my daughter, a healthy baby girl on 6/19/09. I went in early and ended up having a c section being induced too soon, which nearly cost the life of my child. I was accompanied by the love of my life, her father… Who was six …
I had major surgery here 2 days ago I’ve been treated with the up most respect since I first walked in the doors an the nurses are soo awesome an respectful! Best Hospital Ever!!
Horrible customer service, Nurses are miserable and rude very unprofessional they gossip and talk bad about the patients out in the open were everyone can hear. Just a horrible horrible experience here they don’t allow you to even go in …
ER staff is rude; prefer to have personal conversations v. attending to their patients as if it is social hour. The LAZ valet is under staffed. Poor service all around.
If I could I would give them negative 5 for the emergency room. Been here since 5pm and I’m still waiting it’s 11pm now.. I was in a robe waiting in a hallway for 3 hours… I wouldn’t recommend this emergency room for emergency!!! I been …
Horrible accident in the lobby due to poor equipment in a public area. Wife ended up in emergency room. We were billed for services even though it was hospital equipment that was faulty. Hospital will not discuss. Put on hold or go to voicemail. Hospital does not return calls. Longer story but this is the gist.
I honestly don’t understand the bad reviews . my experience has been nothing less than excellent . my father had heart surgery the doctors were so great.the nurses really were great and attentive . my father is in great hands This hospital and staff are top notch .
The attitude of the ER nurses in Hartford Hospital is super emotional, and ridiculous. One nurse told us that no more than 2 adults can stay in the room, whereas there are 3 adults in the room just right next to our room. When there are …
I would rate 0 stars if I could. My grandmother was there 5hrs before getting enough attention for them to realize she needed fluids, BP meds and pain relief . 5hrs in a room in excruciating pain, high bp (monitor going off and being …
Literally have been here since 12,have gotten my papers but oh wait!! They forgot my splint how nice. Thanks for caring for you patients oh and by the way I think gossip is way more important than us patients.
They have the worst transplant program in the country they botched my live donor kidney transplant from my sister .Dr Lally kinked the vessel preventing blood flow , did not discover for days by then it was too late , they had to remove …
My sister is in ICU and intubated right now. Her nurse, Christine, is fabulous. However when her respirator machine started to beep and turn red myself and my family had to call a nurse in to check on her. The nurse who came in was not our …
I will never ever in a million years EVER go back to Hartford hospital! Has to be the most disorganized! Disrespectful! Place I’ve ever been too! I will always stick to middlesex hospital! At least they treat me Like a human being with feelings! Completely disappointed in my experience in Hartford hospital
Their answer to my Grandfather’s problems are to heavily sedate him so they do not have to deal with him. If you try to call the nurses station from outside the hospital, no one answers. Very poorly run and most of the nurses lie to cover everyone else’s rear. Never will I or any of my family go there.
After waiting 10 hours in the emergency we left. When you have a parent with stage 4 carcinoma and a potential blood clot! this is not the emergency room that you want to take to. One of the worst experience of my life!!
Steer CLEAR of the Conklin Building. You need to be there with your loved one 24/7 and take care of them and ask them to be taken care of appropriately. I’m not sure where to start…But this is a very, very honest review from me someone …
Thank you so much for your excellent service… hearing my grandmothers voice for the last time made me and her other grand children so happy. I know shes in good care with you guys, I appreciate all that you do.
Wednesday I came in with a breathing problem. The ER was slammed, but the staff did what they could to get everyone looked at. I had my tests pretty quick, and am very appreciative of their efforts.
Drove an hour and Went to go pickup a patient after the hospital said they were ready to be released and then after waiting 10 minutes they changed the decision and wasted 2 hours of my time. Patients nurse/doctor was was incompetent they couldn’t even make a phone call to inform me while I was on the way.
I had a very positive experience with Hartford Hospital E.R. staff this evening. From the moment I stepped in, I was taken care of and spoken to professionally and kindly by staff. Dr Marino and nurse Shona took time with me and treated me with care. Thank you for your kindness
My experience over the past weekend was horrible. I go into the ER and you have the staff of six people behind the glass that is so unprofessional behind the glass. They are all carring on in conversation with themselves along with the …
This ER is a joke ive been here almost 8hrs.. you basically have to die in front of them in the waiting area for them to take care of you.. the staff dont even care they ignore patients that are screaming in pain, so ridiculous .. i would rather go to st francis than this so called ER
I love my doctor at the Women’s Ambulatory Health Clinic. The service is good, she is patient and knowledgeable, and willing to answer questions without rushing. Unfortunately, someone is poorly managing a change in the medical records …
I’m torn in rating….I was transferred there from Bakus Hospital due to an acetabular fracture of my right hip and they didn’t have a proper orthopedic specialist. Upon getting to the Hartford Hospital ER I waited approximately 4 hours for …
*** 5 ☆☆☆☆☆ SERVICE through the ER & Cardiology Departments! *** I was admitted and stayed overnight a Total of three days and two nights. The Staff, over all from the Cardiologist Doctors, in particular, Doctor Craig Casey and the rest of …
This facility is a essu access from I – 91 and I – 84 hays. Listed as a top 100 hospital because of its top rated trauma center. It is flanked by the CT Children’s Hospital. Finally also offering the HHC Bone & Joint Institute and you have the availability for the premier health care in New England. Surgical Staff once saved my life.
It’s human nature to ONLY feel compelled to negatively review a service if one’s expectations were not met. This is particularly true of hospital care because a) who has the energy to do anything extra after being hospitalized and b) why …
First time using Hartford Hospital and there Covid drive-thru testing centers are run pretty well. Call ahead or just show up they will take you. I have had multiple bad experiences with Saint Francis Hospital covid testing so I have to give credit where credit it due.
The residents of this hospital require a higher level of education, or it must be mandatory that the attendings are with them at all times. When an OT and an eye doctor can understand pain management better than an MD in a professional …
Right about now 1 star is pushing it. My Step Daughter suffers from an uncommon illness which requires several emergency room visits. She is very frail and sick. I could not believe the stares she recieved from the staff. Made me want to …
If I was dying I would never come to this place at all , got into a car accident seen the doctor for 5 mins and spend 5 hours in a waiting room with back and shoulder pain waiting for x-ray result for them to tell me just take Ibuprofen and …
It took 12 hours yesterday for the ER department to get a urine specimen and blood test results in order to treat my husband for dehydration due to an already diagnosed Urinary Tract Infection. My husband has been in and out of Hartford …
I would give this zero stars if I could. I went into HH with severe bleeding and abdominal pain. I had called my Obgyn who thought I might have an ectopic pregnancy or a ruptured ovarian cyst, both of which are very dangerous. I walked into …
I’ve been in extreme pain for a week. My gauge bladder should be taken out. It hurts to breathe, eat, sleep, everything. I take Tylenol extra strength every day it dosent work, nothing helps….they wouldn’t do anything for me except …
I wish there was a way to give less than one star. Horrible experience in the ED. 7am – 3pm staff was great (Cydney – nurse, head of the ED Dept and OBGYN). At change of shift, got a horrible male nurse. Came in and gave me pills, no …
Went there last October as a visitor for a relative that was brought in as a patient by the police department. Was upset that I couldn’t visit, wasn’t loud or rude, when a couple of the flashlight cops called security guards there came out …
My wife came here via ambulance from Manchester. They considered her medical issue extreme enough to warrant seeing neuro surgeons at Hartford hospital. She arrived and waited 5 1/2 hours for a neurologist to see her. During this time and …
This review is to say thank you to all the wonderful people at Hartford hospital that helped take care of my mother. My hope is that who ever reads this understands that there is a hospital that genuinely cares about their patients. You are …
The hospital care was great, however, the valet is not to be trusted whatsoever. My friend suffered a severe head injury and was bleeding profusely. Upon arrival I was preoccupied by getting my friend some help, and left my wallet on my …
Worse hospital you can go to they don’t give you treatment their in a rush to send you away. Also had a BP of 197 over 125 and they brushed it like it was normal their crooks and send you a bill for 20k
First off, I would like to say that I had great nurses and doctors about five years ago in the surgery center and the care was wonderful. However, not the same can be said about the Emergency Department; I am disgusted with the lack of …
A sad excuse for a hospital. The staff was extremely rude to my wife. Constantly “forgot” to give her medications, and complained when she asked for an explanation of her treatment. Most of the staff did not use proper hand washing or …
My mother was in the hospital twice within the past three months. Both times her personal belongings bags were missing. The result of the first incident her bag was found and we had to go to the nurses’ station. As for the second incident, …
I was at the hospital doing testings for my other health issues at hat time I started to have breathing difficulties so the original test was put to a halt while they taken me down to the ER to be checked out. I received excellent care …
My girlfriend was taken at 7pm last night after suffering from a seizure. She was supposed to take her medicine at 9pm. They didnt review the scan she took for hours, they didnt bring her medicine until 12:30, they also messed up the dosage …
Where do I begin. Three words: unsanitary, unprofessional, and unorganized… Arguably the three most important qualities of a properly functioning hospital – completely lacking at this Hartford establishment. …
In October, 2015, I was physically assaulted, and abducted by Hunter’s Ambulance Service, and taken to Middlesex Hospital, over my strenuous, and physical, objections. At one point, it even came to blows. Once at the hospital, I refused all …
i was admitted in emergency in “critical condition” last two weeks. The ER staff was very knowledgeable and gave me all kinds of necessary tests to effectively help me get well. I am grateful to their detail orientation and caring.
Hartford Hospital has always been a great place for health care. There’s so many different practitioners for all kinds of procedures throughout the facility. Hartford Hospital is great for in patient care that I trust with Any emergency needs.
Dealing with HH has been potentially, one of the worst and most frustrating experiences I have ever had. My Father has been there for just under two weeks. I have called dozens ouf times, trying to get updates, find out how he is doing, …
I base this review on my mother’s experience and care there just after a surgery (L4-L5 fusion) 2 years ago. After a suscessful surgery my mom was sent to rehab for recovery. Due to a possible GI bleed she was sent back to HH. They located …
I had the Thoracic spinal surgery on April 21, 2016 performed by Dr. Aferzon which by the way he is an amazing neuro surgeon. He is the only doctor in New England that performs this type of invasive surgery. I was on bliss five and I have …
HH ER is obviously very, very broken! Spent 24 hrs in hallway with my elderly Mom. That was after the seemingly ‘normal’? Hours of being bounced back to waiting area after triage. I recall early in the nightmarish experience, overhearing …
I came in to the psychiatry unit on Wednesday, November 4th, 2020. I was the anxiety patient with the bright magenta hair. Your doctors and nursing staff that spoke with me were wonderful, as well as your crisis worker. I felt like a human …
This place is a dump! It is filthy, the staff is rude, and the hospital is to capacity. What does that even mean, filled to capacity? Then why are you not rerouting? Why are allowing people to be transported to your hospital? Are you about …
My Grandmother is a dialysis patient at the Jefferson building of Hartford Hospital, she also suffers from dementia, ranging from mild to moderate(memory problems). She goes in for dialysis 3 times a week and has been for almost 5 years now …
I participated in the Scrubs Tour at Hartford Hospital, and it was an educational and truly inspiring day. The physicians and senior leadership drive every decision based on quality of care for the patients. After seeing the details of almost every department in the hospital, I can attest that you will receive unbeatable care.
I went there to the ER once because I broke my ankle and they instead tried to force meds on me by locking me in a room. Don’t trust this place because they may harm you with addictive drugs. I don’t want anyone forcing anything on me. I …
My father received an LVAD fall of 2017, which included 5.5 months in the hospital, and now received a new heart February 2019, at this point having spent many thousands of hours in the halls of hartford hospital i can confidently say …
Several years ago I went to the ER with a life threatening condition. After the predictable multi-hour wait to get in, they put me in a main corridor/hallway for maybe an hour in a bed with lots of chaos and activity going on around me. I …
I’m absolutely appalled at how my brother was treated in the emergency room yesterday. APPALLED. Your staff should be ashamed of themselves, and the head of the hospital embarrassed at the “care” in which they give patients. I wish I could …
This was my first experiance with hartford hospital, and i was appalled with how rude, uncaring, and unorganized the nurses staff and doctors were. My grandfather was in end of life care, and i can imagine that doctors and staff are taking …
I went to emergency room for what doctor said to be bronchitis. He somehow sent prescription to wrong pharmacy which isn’t my complaint. I called him again to please “call” because “cvs” machine never works and they never receive them to …
i had to take my mother in law in emergency a few days ago. honestly it was one of the most bizarre experience. the queue was very long, some people were holding up, some were in severe pain, looking like they might start scream and roll …
First time I went I had been prescribed Azithromicin which says on the bottle you can’t have with my thyroid issues, which I was diagnosed with there. Just this week I visited for an intestinal infection which turned out to be C-diff and …
I will never go back to this hospital as it was the worst medical “professional” experience I’ve ever had. I went into the hospital because for over a month I have been unable to eat or drink anything without extreme pain and nausea. I was …
The cleaning lady stole my wallet and then used my card to buy food down the street. So stupid, and they will leave you in emergency room for 3 hrs waiting until you start throwing up and pass out.
seemingly kind nurses and staff… if you can get a hold of them, understandable it is busy of course but no one seems to truly care and finding help is immensely difficult. waiting over 12 hrs for a minor eye injury, given no news or updates, terrible just awful, go somewhere else
I had a 5 mins visit to this hospital and before the visit, I was told that I do not have any financial responsibility and my insurance covers everything. After the visit, I get a big bill of 1800$ as a surprise and when asked about it, …
Our daughter was brought in yesterday with a kidney infection, 2nd day still in emergency room. No privacy just a curtain. They keep telling us she’s getting a room but nothing. She can’t get any sleep because of all the noise and …
I was visiting my sister who just had a baby and valeted my car for the visit. I paid for my parking and asked to have my car brought around and the attendants could hardly bother to even look up. They were more concerned with having their …
I am a Hartford native and I gave birth to my 2nd child at Hartford Hospital. Unfortunately over the years with the renovations, building a brand new bone and joint center, I just assumed the overall experience of emergency care would not …
Dr Pacheco told me I was fine when I wasn’t …. My potassium level was almost 250 which is life defying … never told me that… during my research they talking too different drs I found out that low potassium can be life changing …. When I was …
ER is the worst. The first time I came had a very strong abdominal pain. It took 3 hours for them to put me in a room. It took 6.5 hours to get a pain killer. I was diagnosed with diverticulitis. The PA askedif I wanted to be admitted or …
Just had a 24 hour debacle here. My initial doctor was fabulous as was the OB who came to consult at night. After being the “missing patient” for an hour while I sat in the waiting room desperately waiting to hear my name, to being ignored …
I don’t know what happened but I just posted our entire experience here (still here) and it wouldn’t let me post it, so I’ll try to summarize. Was sent here last night by Urgent care due to my boyfriend having appendicitis. We arrived at …
My father was transported here after initially going to Backus Hospital. Due to the pending nurses strike, they could not admit him to backus.
While under observation at Hartford, he asked for an MRI to be done on his …
I gave birth at Hartford Hospital on 10/26/2019 to my beautiful baby boy and had to stay in the hospital for about four days. I have been to many hospitals and dealt with a lot of different doctors and nurses. I can honestly say I could not …
The care you receive varies greatly depending on what unit you are sent to. Some are full of nurses who obviously hate their job. Others have staff that truly care for people. I’ve spent months here over the last year and have had good and …
Surgical team awesome. Night time nursing staff horrible and lazy hope this is my last night here. I’d like to update i had one bad experience my first night with a nurse i was sent home only to return again the next day to which the Nurses …
Come to this location if you want your nurses to be rude and say your business all out loud and other patients information while in the room. These nurses are very unprofessional I would never come here or send a family member here again. …
I love Hartford Hospital Bec they have the best doctors and nurses, but also the best staff all around. I drive by L&M only way to Hartford Hospital because I have been denied help at L&M only to continue on to Hartford Hospital and be …
I went there to be treated for covid and they didn’t x-ray of my chest to determine If I had a clot. They sent me home. I then decided to head to Saint Francis Hospital and they determined I had a clot . Hartford miss diagnosed me.
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I was here for months after a car accident. They took excellent care of me and saved my life. They did everything necessary to get me back on my feet. Also, the food was really good.
Clean, and courteous staff. The halls are a bit circuitous, but what built hospital this size isn’t. There are many entrances, though most are restricted due to covid.
DO NOT WASTE YOUR TIME HERE! they do not take you seriously i went to them, they made so many unnecessary test i asked why and the response was “its all about the benjamins” nurses walked away to leave me waiting alone 2 hrs! and when they …
The ER department of this Hospital has gone WAY DOWN IN PATIENT CARE….
I would like you to keep in mind that when I arrived they were not busy at all which was confirmed by 2 of thier staff…. (staff exact words “your lucky you …
The wait time online is NOT ACCURATE! I came for urgent care, waited for more than an hour with the waiting room being so full I wasn’t able to wait there either. My pain was at a 10 and I was crying. The people seemed to have covid all around me, that was uncomfortable and certainly not following any CDC rules.
I am currently in the Hartford Hospital ED observation unit. I have a broken wrist and a broken calcaneas (foot). The overnight staff here are completely inept and ignorant. I am suffering excruciating pain and the only thing I am offered …
I will start off with thanks that my wife is still alive.. MOST of the nurses and physical Therapist were very helpful & caring.
Unfortunately there isn’t much more positive beyond that.. In her 8 day stay I …
This place saved my life a year ago, when I was airlifted to them from Rockville for severe pneumonia and septicemia. They did something called ECMO on me, which is what saved my life. Had I not received this treatment, my chances of …
My mom and I arrived around 4:30 pm to the Hartford Hospital E.R medical services. After 5 hours in the waiting room, someone called us in. We walked to the back to be placed on a bed in the hallway. I asked if this was another wait time …
I had a procedure done in same day surgery a few days ago and I was blown away by the treatment and care that I received. Although I was only there for a few hours, the whole process went smoother than I could have ever imagined. I was …
This is the hospital where I was born but more importantly they are still helping me improve my quality of life. The ER has always been incredibly accommodating even during the extreme conditions and sheer patient volume that was a result …
I never thought I’d say this about HH but they’re by far the worst hospital I’ve been to in my entire life. There are a few good nurses but the dr’s that treated me during my stay was the worst of the worst. I left the hospital with …
Hi there, my mother is dead in the hospital and her nurse lost her wedding band in the hospital. I called lost and found department several times and I put message but no one needs to hear. At the beginning they told me we will call you …
My father was here for 2 months for vascular surgery. I will start off by saying every time I called the hospital to check on him ,I was told I would get a call back from nurse or doctor. Never did that happen with maybe 1 or 2 exceptions …
God forbid you should have any kind of medical emergency and wind up in this place. Based on my experience, patients are treated as inconveniences and given attention only as a last resort. If you have the misfortune of being admitted to …
I was just admitted there this week and had a colonoscopy snd endoscopy here, I was admitted on CB2 floor the day before and was given my prep as well. My nurses were Jess on CB 2 and Erica.. Ricky and Shay I think were Patient care techs …
My husband has been in here, three times last 3 months, Finally he is getting the work over he needed to figure this all out.. ER staff is wonderful this time around. Keeping me updated , last two time NOT one updated phone call, I’ve got 2 already. Let hope the other!floors can match it this time.
Appearance says alot about a business from the getgo valet parking were respectful and nice the receptionist who saw us standing there near the admitting area was too busy looking at swimsuits as she just pointed where we needed to go that just goes to show that swimsuits are more important.
Beware. Saw on the Hartford hospital website that the calcium scoring was 99 dollars. Got the 1 minute scan. I told them I had a high deductible plan but they still wanted my insurance card. They said the 99 dollars could be even lower …
I went to visit my Dad in the Emergency room and then in ICU. I was treated so well. The nurses and the Doctor in the emergency room were amazing and so nice. Thank you Hartford Hospital for taking care of Dad and myself at a very difficult time. I will be forever Grateful.
very unprofessional…. Poor system coordination…. Needing more training how to deal with the public patient and cancer treatment. Need better assistant how to monitor evaluate cancer patients… Need better communication skills how to deal with troubleshooting problems with patients problem and concerning…may 16,2022….
My father was brought in thru the ER recently. The staff was beyond compassionate and caring! He was further admitted to Center 10. I spoke with the nurse manager also. The care and compassion of ALL the staff was incredible! Thank you doesn’t say enough.
There are good things and bad about Hartford Hospital. I thought the good outweighed the bad so I applied for an open position. They don’t pay their educators well to start. The manager of perioperative education should be embarrassed by …
Never, never leave a loved one in the ER. They tell you that you can call, however, if you try to call you will have a snippy operator tell you that the ER is not accepting phone calls with no reason why or when they will start accepting …
I was admitted to the epilepsy unit at Hartford Hospital skeptical of my stay was transformed to great appreciation. Staff was attentive and very helpful.
Special thanks to nutritionist Sharron R. who made her effort in making sure my …
I have brought my 91 year old father to this place. After 6 hours of waiting I asked to expedite his admission and received no answer. Or just one non-answer “unfortunately Bla Bla Bla.” I asked again a bit more forcefully and attending …
This hospital is not worth it at al you can come here with most server pain crying out or even coming here because your chest hurts they will leave you in the emergency room FOR MORE THEN 6 HOURS !! This hospital will leave u to die better …
With the exception of certain nurses in Center 10, namely Rachel, Corey and Rema, and Dr. Weissler Snir, I am appalled by the treatment my husband had post ablation. He repeatedly told doctors and nurses of symptoms including …
This is the worse hospital around !! They say they are “short staffed “so I don’t have time to take care of patients properly!! They don’t have time to give you a blanket so you freeze!! They don’t have time to help you in the bathroom .. …
I am not a fan of hospitals, the doctor’s office, or taking medication, so when I got pregnant with my first son I was terrified of being in the hospital and under the “control” of doctors. I felt that I would not be able to advocate for my …
be prepaired to be lied to, mistreated, neglected and literally suffer malicious social isolation. admin do not care. they treat numbers, not people. stay very far away …
I had surgery here 14 years ago At that time no problems and the teams were cohesive and every department worked together.
I just had to have another major operation and the only thing that was decent …
This is an observation upon entering the main entrance lobby, not of the staff on the bliss building. First employee that we saw this past Saturday was a female slouched at her desk, FaceTiming, eating from a big bag of chips, and …
I just had prostate surgery and was in intense pain. Impossible to endure. Finally the nurse Rachel and the pa Jim came to my room and straighten things out. Soon her arrival the next morning the nic screwed everything up. Never asked me a …
HORRIBLE!!! I get it! COVID is here and the staff is stressed. The ER RN taking care of my son was condescending and rude! Her name was Maddy and treated myself and him like trash off the street. She also spun tales on test time length ( …
The hospital has terrible administration. We waited 8 hours to get just a cat scam and over another hour half to get results. In my mind for what we have to pay for Healthcare this is unacceptable. O. Top of it my m9m hadn’t had anything to eat since 7 am.
Medical Apartheid 2022
If you are Black record the entire duration of your visit at Hartford Healthcare Emergency Dept. A dear friend who is Black & a stalking survivor, shared her …
My father has been waiting in a empty lobby for 5 hours waiting for medication for his health issues, then when he was finally taken to the back to get blood drawn they had him waiting again Im very upset how careless you guys can be with …
Genuinely speaking. The food is great. The service is admirable. The nurses attentive. And the tv works. Lol. Internet provided for user experience and comfort during extended stays. I’m grateful for such a great team. They are kind. …
My brother was admitted to the bliss ICU unit with covid and pneumonia. When he arrived at the this hospital he got worse and worse. The doctors constantly told my parents conflicting updates on my brothers condition. They also …
Congestive Heart failure patient (mom) brought in by ambulance today. Short of breath, leg swelling. 12 hours in hallway in a stretcher. Very poor triage. If you have a true emergency, better off to drive a few hours to Boston or New Haven.
Although I’m not one to stop and leave reviews online, I feel like this is one review I must publish. I am truly DISGUSTED by the customer service we’re experiencing here at HARTFORD HOSPITAL BLISS WING 8TH FLOOR. My wife underwent surgery …
Bad experience from beginning to end. Brought my mom for surgery. When I waited in the waiting room, I could not read the screen that gives the patient’s status (pre-op, surgery, post-op) b/c I was never given my mom’s patient number. Nurse …
The cleaning lady on the first floor in observation is very disrespectful, and I’ve seen her just putting stuff on the bed without cleaning it that is very unsanitary. Luckily I left there before she came back with her rude remarks and …
Came to the emergency room Monday night At 8:30 Stay there Tuesday morning Until 9:30 Never seen a doctor They are the worst I am not the only one who left If I can give you no stars I would You guys need new management So I contact my insurance company for they don’t get billed
January, February, March 2022; I had surgeries and procedures. In January and March I had an overnight stay in North 8. I cannot begin to show my appreciation enough. Nurse Fiona was with me both times and I absolutely loved her. She is …
My 1997 Honda Accord LX tan color red side marker lights and a Honda logo on passenger side going down was stolen from the building Garage across from the children’s hospital yesterday at 2:00 am any one has information let me know
giving one star unless they release my landlord’s stuff back to him that a bad hospital and don’t treat patients right need to give any patients time to pay their bills
People are completely ignorant, especially the security staff. Tried putting hands on myself, my wife and my father in law. Pathetic excuse for health care.
I recently had a 5-hour long surgery at Hartford Hospital. I was nervous because it’s a long time to be under general anesthesia (also my first time). I dreaded the thought of being at the hospital alone, without my family, and the reviews …
Worst place to go every I’ve been having symptoms of gallstones and pancreatitis for a year they knew my blood levels were 10-20 percent above average in inflammation I went to the emergency room probably about 13 times in the ambulance all …
My brother has been into the ER and admitted to inpatient several times over the past months. Twice our local hospital transferred him to Hartford because they couldn’t handle the care he required and they said Hartford was the only place …
When I gave birth twice there I would have rated this hospital 5 stars, but recently went there with and for my boyfriend, and was rudely told I couldn’t wait in the waiting room for him. Mind you I would never argue policies, but being …
I got my Kidney Transplant at Hartford Hospital. The entirety of staff couldn’t have been nicer. From the doctor doing he operation to the room cleaner all were professional and kind. They went over and above to care for me and keep my family informed on progress. I would highly recommend this hospital to others needing a procedure.
Our experience with the Labor & Delivery and the Bliss 6 department of the hospital was excellent. The nurses and doctors were extremely polite and experienced as well as helpful throughout our stay. …
Avoid this Emergency Room at all costs. The wait time is ridiculous and the nurses are horrible and uncaring. There is no doctor to be found. Nineteen hour wait for appendicitis. Basically ignored.
I am happy to share a 3 for the exemplary work of the nurses and technictions (some times doctors) who work here. They are understaffed and under supplied. What they achieve each day is nothing short of remarkable. I don’t normaly stop what …
My mother was admitted to Hartford Hospital on
8/7/2022 for an ischemic stroke condition diagnosed
Dr Jordan Siegel, Dr Tapan Mehta V , Dr Ajay Tunguturi …
My father is in hospice care, someone took the liberty , had the audacity to to touch my fathers face and shaved his mustache and beard without his adult children permission , that he has NEVER done in his lifetime. I have never seen such …
Woke up Wednesday the 29th of June with dizziness I never could imagine. Couldn’t stand up or walk. for a few and it started all over again. After several episodes of this, My Wife called 911 . The ambulance crew was top shelf and …
The medical care at Hartford Hospital is 5 stars – in 2018 they saved my husband’s life when Backus Hospital didn’t know what to do — then in May of this year he needed surgery and that went well also. The valet, however is not that great …
One visit to the ER will change your mind about American healthcare. This is a profit center not a hospital. Took them 5 minutes to ask for a copay and 2 hours to see a nurse. 3 people kept trying to discharge me even though I couldn’t walk and hadn’t gotten my X-ray results back yet.
My sister was bought from Torrington hospital to ICU she was done with treatment for lung cancer for over 30 days they found out she had blood clots they kept her overnight and transferred her to unit four on the Conklin unit for whoever …
This place need to respect hippa laws and not treat people in front of other pt blood work question of demographics is part of hippa laws unprofessional this in the waiting room in front of everyone
This hospital emt & ER staff got me set to a room within 20 min
The nurses were so polite friendly and outgoing
I recommend this hospital to anyone. Fast efficient
Me and my wife arrived to the ER and were waiting for over 3 hours . I was asked to leave the waiting room and leave my wife by her self in the pain. She could not even walke . I asked several times if i can stay but 3 times was told to …
I wear a diaper and I am paralized. I asked a nurse to change me. It’s been 4 hours noone changed me. Very upsetting because I’m a nurse and I never treated anyone like that before. The place is dirty and has no confidential spaces. This place needs a lot of work and the nurses need aw compassion
I initially had nothing but praise for The pre-op, surgical, and post-op teams on the 4th floor and that still stands. However on arrival on Bliss 5, everything went south. Apparently due to staff shortages they use what I could only …
The worst customer service for visitors. The young lady at the check in at the main entrance is so unpleasant, don’t know her name she never gave it and I didn”t see a name badge.She needs to understand that people that are coming to the …
Update: We called today and are hoping for a different outcome. Apparently, when we spoke the first time…our request was not recorded on our account. …
Horrible! I would never recommend for a PCP I had two great doctors with in the last four years they both left and then I had another new Pcp only to find out she’s leaving in a few months. This week I had a leg pain I ask for a virtual …
The staff here are amazing, with one exception (the insensitive blonde woman at the ER desk on 11/12 at 9:30pm with the blue uniform who can’t seem to mind her own business). Everyone else was amazing, (Dr. Marino, RN Irene, RN Brendan, …
Had spinal fusion surgery….in hospital four days. Couldn’t be happier. Staff was amazing…friendly and respectful. Made a major surgery much easier for me mentally and physically.
My mom was rushed to Hartford Hospital. From the ER to ICU, every single nurse or the variety of doctors that helped her were absolutely amazing. The bedside manors and concern for their patients are above and beyond.
I’m sure not all the doctors there are as bad as the one we got. My wife woke up and said it felt like her neck was broken I had to help her get out of bed walk her to the bathroom and get dressed. I rushed her to this hospital for this …
Abuse of neglected patients. My father got in there for waiting for almost 7 hrs due to car accident, severe pain , can’t move his body. no nurse , no register of patient. When My sister asked the nurse , they said they are coming but …
Absolutely horrifying. My mother got into a car accident (air bags deployed and all). Waited 3 hours to be seen by an assistant, and when she was told she was 2nd in line for a CT scan, they kept putting patients in front of her. They …
Eboni was one of the best nurses I have ever had. Such a compassionate and understanding individual. I was blessed to have her during my admission and anyone that has her in the future will be extremely lucky.
They deserve 0 stars. The way my father was treated in the ED was horrifying. This place should be shut down. Horrible cranky nurses. I will be contacting administration first thing tomorrow. The way seniors are treated is absolutely …
86 year old mother in law waiting for room for 8 hours. A stranger had to help her use bathroom as no one was around due to covid protocol. Now sending her home and she needs procedure for dialysis. F- is your grade today. Another part of US that cannot perform their job.
the doctor was great! But the person who took my vital signs was playing a solitary card game on line and where o sitting i could see the screen and he actually finish his game before he attended to me. He should be fired!
I’ve been in the ER since noon. I haven’t received any food or drink. I was told I would have to wait for dinner in an hour at 4. No one ever came to me and it is now 8:15. The kitchen is now closed. I’m never coming here again. I knew I should’ve went to Yale! I will never listen to anyone who tells me to come here.
Mutli-part review please read. My wife and I had out baby at Hartford on 11/11 as it’s the only hospital her doctor delivered at. The labor and delivery on the 6th floor was absolutely fantastic, the doctors and nurses that worked with us …
I was told I can leave before getting my discharge instructions and was treated horribly by the new first shift nurses. Very unprofessional and did not care! Very disappointed being my first time in the ER. The NP that was taking care of me in the evening shift was very nice and understanding of my pain.
I worked as a doctor here for 3 years,, the director and administration did not treat me professionally in my workplace. The hospitalist department ended my contract without notice nor explanation. As a doctor I worked during covid …
They are great trauma wise, but if you ever have to go inpatient the care is horrendous. Nurses claim that there aren’t enough on the floor…that includes critical care units which is why patients aren’t nearly getting close to the proper …
Hartford Hospital is lucky to to get a 1 rating!! The nurses on the 9th floor are unprofessional, rude there a few of them shouldn’t be working in the trauma unit non the less caring for patients. There a couple, no 3 names mentioned but …
Time that I came was 12pm in the morning. I know you the wait when you come to the hospital. So it’s now 6pm & I’m still in the triage. I was told that I couldn’t get any pain meds for my pain & nothing for me having a difficult time …
These people, (certain members of the staff), whom shall remain nameless, dropped the ball. Big time. When they should have been proactive & alert- that is their job, after all. Now we are dealing with the death of a loved one, rather …
Worst experience ever. I had to go there since it was close by. During 9 hours I was there during my ER visit, 3 different doctors asked me why I was in there. And in the end completely different cause was mentioned on my papers. The nurse …
My son has now been waiting in the WAITING room for over 7 hours without being seen by a doctor once yet for an issue he is having with his bladder draining device. He is a paraplegic with no other access into his bladder and no alternative …
I had prostate surgery July 11 at Hartford hospital, thankfully everything went well and now I’m at home recovering. I want to personally thank and congratulate their staff , from the doctor, nurses to aides and secretaries and …
My 72 year old father got word one of his last surviving siblings were entering hospice.. When we got to the hospital my dad realized he left his wallet home with his i.d. my dad lives hours away. …
I had an appointment with a specialist at this hospital as new patient, scheduled several months in advance. I called to confirm my appointment and was told their was a mix up and my appointment was not on schedule. I requested to make a …
It is the worst treatment I have seen in a hospital staff is very bad Almost 5 hours sitting in a chair waiting for an emergency operation and nobody is still attending me
My dad’s in icu most of the nurses very nice the 2 I dealt with last night and today extremely rude to my mother!! It’s Unexceptable ! !
It was horrible. I was not seen for 5 hours and they didn’t take my symptoms serious. I have a heart problem and noone even chocked me out. I was totally disgusted
I came there with my jaw broken in 2-3 places after being transferred from Holyoke hospital. Yeah my bite is still the same. Thank you for saving my life and my smile. 👍🏽😁 …
The absolute worst er I’ve ever been to I’ve been here since noon waiting for a room it’s now 8:22 pm never again should have went to yale.not to mention that the place is dirty and unsanitary update: not to mention the ER room I’m still in …
Rather slow service. Very understaffed which makes time to have care rendered very late. They need more staff desperately, otherwise, level of care is very very good, speed of care is obviously an issue
The staffs at Hartford Hospital treated me with respect and dignity from the moment I walked in and walked out,They truly care about their patients well being,superb service all the way around !! I give this Hospital 1 million star
I’m rating this 1 star because the day we went to take my grandma to Hartford Hospital they were very short of staff, so short staffed that my family and I were the ones who changed my grandma into a gown, changing the bedpans, linens on …
Staff took great care of my newborn child and girlfriend. 6th floor Bliss wing is wonderful!
we were brought in from the hartford urgent care clinic in glastonbury by ambulance for a significant but non threatening emergancy pneumonia event. very little wait time. great staff with nurse hannah taking us thru the steps. and very good care from lots of folks, including maria, comfort corordinator — which she did.
It sucks I hate the service they are rude
And disrespectful to me and they are never focused on the patients and they are never responsible for anything …
Professional Staff
Caring and courteous at all times.
Nurses and Doctors, at all times put my needs and comfort, as their top priority. Friendly and thoughtful at all times
We lost our brother on 01/07/2019 in ICU-Bliss 11. The nurses and doctors were absoulely wonderful, caring and professional.
My experience was very positive. Our granddaughter was treated very kindly. The doctors and nurses were wonderful and very caring.
Took my girlfriends son to ER this afternoon.I ask the security guard if there was free parking because I hadn’t brought money with me. The gentleman Behind the desk (I never got his name ) but he put his hand in his pocket and pulled out …
Worse place to go ….they take for ever see you and every nurse u have to explain over and over ur situacion to only give you some benadryl or motrin smh…thats why urgent care staying with everything …
i was in institute of living psychiatric unit and i was just trying to get my life on track because i was living a very rough life at the time, and the psychiatrist that was talking to me, told me ”you will rot in jail” she told me that …
I went into the hospital for an outpatient surgery. Everyone who I came in contact with was professional and tried to make me smile. Overall, it was an extremely positive experience.
Hartford hospital should be embarrassed with the neglect they show their patients. 9 hours to wait for a doctor in the emergency room after being taken there in an ambulance with an irregular EKG. Shameful
Bloody broken nose bleeding on the floor and concussed they sat me down in a wheelchair In the hallway for 4 and a half hours without anyone saying a word to me, very disrespectful staff and the worst hospital, I have no clue how people could think it’s a good hospital.
Admitting multiple patients with heart surgeries in the same room can’t give best quality of care and privacy when you build up with others patients family in you same room …
This is a dirty emergency room, HIPPA is not recognized here at all the nurse speaks on the top of her lungs…I could here Ms Rodriguez medical needs her meds, Mr Gruber’s allergies etc…Lawd the crazyiness continues..I so wanted to take …
Some of the staff seems exhausted but my doctor and even my rn seemed fantastic. Matthew Carter was my RN and he really listened to me and made me feel like how I felt mattered.
Very professional place, I got there had surgery recovered under 5 days everyday they check on your multiple times food everyday breakfast, lunch, dinner, I highly recommended going to Hartford hospital saved my life
I will NEVER be back. Worst hospital ever. Was in a car accident, and waited over TWO HOURS TO GET A MOTRIN!!!!!!! TWO HOURS!!!! DR FORGOT TO ORDER PAIN MEDICATION. NURSES WERE VERY RUDE. I WILL NEVER EVER BE BACK. MIDDLESEX HOSPITAL ALL THE WAY!!!!! This hospital doesn’t even deserve one star. AWFUL!!!
worst Hospital ever nurses are rude dr muyandi is rude and disrepectful he should think twice hes not a nuerolgist he doesnt even know what hes doing or dr prasad in hartford Hospital middlesex hospital is better then this place vomit in …
I went there on a Sunday because of a problem a family member had. Worst service ever, I understand that it was a Sunday but it’s a hospital. It took them 2 hours to come to us when we pressed the button for the nurse. Never going there again.
The staff at the COVID-19 testing center at the Hartford Convention Center parking deck is wonderful. They were courteous, calming, and professional.
This was the worst experience I’ve ever had at a hospital… I didn’t even get to see a doctor waited 2 hours for nothing wasted my time.. the staff weren’t doing what they were suppose to be doing they were more worried about having their …
We used valet parking service and someone went through my belongings in my truck and stole money and my prescription pills! PLEASE BEWARE!!!
Had my surgery 8 days ago.was well please with all the nurses, staff and everyone.Thank you for all wonderful work and time to make me feel safe.
Offers fairly decent services at the usual bankrupting USA healthcare insurance industry prices, although they occasionally place patient care above their bottom line more often than other medical care facilities in the region, this earning them the 4-star rating.
Absolutely terrible service at the Emergency Room i went in there on July 31 2021 at 9:30 pm the took me in for Blood work then sent me back to the waiting room for 4 hours and still haven’t been seen again I couldn’t wait anymore seeing …
These people don’t care about nothing but to get paid. I needed at least two stitches for my stab wound and they flagged me off and didn’t even clean my wound or even give me pain meds. If you can make it to another city I prefer you do so.
HH used to be the best hospital
Not anymore! The stuff is so mean
Was there last night waited for hrs …
I went to ER on Friday with a very strong abdominal pain, I did not have any other symptoms, it turns out that the hospital doing the COVID-19 test supposedly came out positive, which surprised and annoyed me and I asked the Dr to please …
These people are so unprofessional my daughter is there been there since 9am still in the emergency room and haven’t gotten any thing to eat yet. Not to mention they just keep passing her room and ignoring her ringing the bell.Freaking disgusting
I’m confused as to why there is such a low rating. Hartford Hospital is hands down THE BEST hospital in the area. The staff is amazing there and I will always pick going here over any other place!
Last night there were two nurses making fun of a female patient. She suffer from heart problems, seizures and back problems. They treated her like she was crazy.
I had chest symptoms and fell unconscious ad hit my head in several area. It took an hour mins just to get an ice pack for my possible concussion! I never received the free portable heart monitor from the cardiology cilliac. …
Worst place to come in.. my mom was sent by her doctor to the Emergency Department due to fatigue and shortness of breath and since she came in at 11:30 am my mom was alone in her room without having support from none of her family they …
This hospital has gone down hill big time! My father was brought in by ambulance and we’ve been waiting here 5 hours in a hallway then sent back to the waiting room! Rude nurses and not enough help. You’re better off at the Vet hospital!
There ER is the worst place ever been waiting for 6 he for my 89 ye old father not very professional it is really BAD service don’t recommend to any with a emergency go to saint francis instead who’s running the er they should be fired …
From the moment we arrived my husband was given such incredible care. That could not have been anymore gracious or caring throughout our entire stay from the ER to 10 days later in recovery.
Great 👍 nurses and doctors they risk there lifes on a day to day status to make sure every patient is healthy and cared for as well I recommend them to all friends and family. …
This is the worst hospital ever. Worst intake people. Worst security guards. Everyone was rude and dismissive. Completely unorganized. No one knows what they are doing. I will never come to this place ever again. Rude unprofessional and ghetto.
My most recent stay from a colonoscopy gone awry from the butcher/witch doctor Ikepeazu in West Haven, CT. Steer clear of this guy. I’ve been suffering for 12 years and been hospitalized 14 times total thank to him screwing me up!!!
As a visitor, they treat you terribly. I understand their protocols but not even allowing you to wait inside the lobby is just plain rude and unhelpful.
This place is appallingly wasteful. They gave my mother in law 8 styrofoam cups with her water. It is not difficult to wash and reuse cups. So must waste. They even give out plastic bags for people to put umbrellas in. Just deplorable. Do not support this waste factory.
The worst ER I have ever been too!!! Never again will I go to this ER…dirty, not professional and the longest waiting period I have ever had in my life!! I was in so much pain it had taken 3 hours and I still haven’t gotten any medicine for pain or have seen a doctor!! Needless to say I will never go back to to this hospital
The RN SARAH, in ER room is vvvvveeerrryy unprofessional. She doesn’t even try to help. Asked for a pillow she didn’t even help put it behind my head knowing that their was an IV in my moms hand. All she does is sit on her phone.
If going to ER, expect to be in the waiting room for 6-8 hours before being seen. Security guards are straight up MEAN, I’ve witnessed a patient be grabbed physically for having his feet on the table.
If I could put 0 stars, I would. Came here at 7am this morning and they puuled an infected abscessed tooth. They didn’t even send me home with antibiotics. It is now past 3am and I have been here for over 3 hours and haven’t even been seen. Do doctors even work here? Also, I’ve never seen a dirtier hospital.
IF YOU NOTICE ALL THE BAD REVIEWS ONLY HAPPENED WITHIN THE LAST YEAR HARTFORD HOSPITAL MUST HAVE MADE A CHANGE IN MANAGEMENT TO CHANGE THE LEVEL OF CARE THAT DRAMATICALLY!!! …
Disrespectful, lack of compassion. Horrible communication skills but they pipe in ridiculous marketing bs while on hold for ER trying to get any information on family. REALLY? Disgusted
I been a patient at the Hartford Hospital for more than 20 yrs . Every time I get admitted .They treat me like I’m home no complaint at all .Thank You . Keep up the good work Hartford Hospital …
From my personal experience they have care far better than that of St Francis… & NO… I’m not an employee, just an honest day to day patient so I’ve noticed the difference in hard work, effort & all around hospitality
All doctors are very experienced and supportive. I was their for two major surgeries which went successful. Very good office staff too. But need to compromise on food as patients are restricted on limited diet. Overall Good experience.
The care in the ER was adequate but the free valet parking is not to be trusted. In our haste to get the care we needed in the ER we didn’t take the time to clear our car of valuables and a very expensive pair of prescription sunglasses …
I’ve been waiting to be seen with COVID symptoms and remind you I have cardiomyopathy and left bundle branch block they came and put me in one of the rooms and still yet to see a doctor….I will not come to this hospital again….this new generation don’t care about their patients sad to say…. extremely disappointed
Order food and is not that bad if you get all that you order.
I gave birth to my daughter, a healthy baby girl on 6/19/09. I went in early and ended up having a c section being induced too soon, which nearly cost the life of my child. I was accompanied by the love of my life, her father… Who was six …
I had major surgery here 2 days ago I’ve been treated with the up most respect since I first walked in the doors an the nurses are soo awesome an respectful! Best Hospital Ever!!
Horrible customer service, Nurses are miserable and rude very unprofessional they gossip and talk bad about the patients out in the open were everyone can hear. Just a horrible horrible experience here they don’t allow you to even go in …
ER staff is rude; prefer to have personal conversations v. attending to their patients as if it is social hour. The LAZ valet is under staffed. Poor service all around.
If I could I would give them negative 5 for the emergency room. Been here since 5pm and I’m still waiting it’s 11pm now.. I was in a robe waiting in a hallway for 3 hours… I wouldn’t recommend this emergency room for emergency!!! I been …
Horrible accident in the lobby due to poor equipment in a public area. Wife ended up in emergency room. We were billed for services even though it was hospital equipment that was faulty. Hospital will not discuss. Put on hold or go to voicemail. Hospital does not return calls. Longer story but this is the gist.
I honestly don’t understand the bad reviews . my experience has been nothing less than excellent . my father had heart surgery the doctors were so great.the nurses really were great and attentive . my father is in great hands This hospital and staff are top notch .
The attitude of the ER nurses in Hartford Hospital is super emotional, and ridiculous. One nurse told us that no more than 2 adults can stay in the room, whereas there are 3 adults in the room just right next to our room. When there are …
I would rate 0 stars if I could. My grandmother was there 5hrs before getting enough attention for them to realize she needed fluids, BP meds and pain relief . 5hrs in a room in excruciating pain, high bp (monitor going off and being …
Literally have been here since 12,have gotten my papers but oh wait!! They forgot my splint how nice. Thanks for caring for you patients oh and by the way I think gossip is way more important than us patients.
They have the worst transplant program in the country they botched my live donor kidney transplant from my sister .Dr Lally kinked the vessel preventing blood flow , did not discover for days by then it was too late , they had to remove …
My sister is in ICU and intubated right now. Her nurse, Christine, is fabulous. However when her respirator machine started to beep and turn red myself and my family had to call a nurse in to check on her. The nurse who came in was not our …
I will never ever in a million years EVER go back to Hartford hospital! Has to be the most disorganized! Disrespectful! Place I’ve ever been too! I will always stick to middlesex hospital! At least they treat me Like a human being with feelings! Completely disappointed in my experience in Hartford hospital
Their answer to my Grandfather’s problems are to heavily sedate him so they do not have to deal with him. If you try to call the nurses station from outside the hospital, no one answers. Very poorly run and most of the nurses lie to cover everyone else’s rear. Never will I or any of my family go there.
After waiting 10 hours in the emergency we left. When you have a parent with stage 4 carcinoma and a potential blood clot! this is not the emergency room that you want to take to. One of the worst experience of my life!!
Steer CLEAR of the Conklin Building. You need to be there with your loved one 24/7 and take care of them and ask them to be taken care of appropriately. I’m not sure where to start…But this is a very, very honest review from me someone …
Thank you so much for your excellent service… hearing my grandmothers voice for the last time made me and her other grand children so happy. I know shes in good care with you guys, I appreciate all that you do.
Wednesday I came in with a breathing problem. The ER was slammed, but the staff did what they could to get everyone looked at. I had my tests pretty quick, and am very appreciative of their efforts.
Drove an hour and Went to go pickup a patient after the hospital said they were ready to be released and then after waiting 10 minutes they changed the decision and wasted 2 hours of my time. Patients nurse/doctor was was incompetent they couldn’t even make a phone call to inform me while I was on the way.
I had a very positive experience with Hartford Hospital E.R. staff this evening. From the moment I stepped in, I was taken care of and spoken to professionally and kindly by staff. Dr Marino and nurse Shona took time with me and treated me with care. Thank you for your kindness
My experience over the past weekend was horrible. I go into the ER and you have the staff of six people behind the glass that is so unprofessional behind the glass. They are all carring on in conversation with themselves along with the …
This ER is a joke ive been here almost 8hrs.. you basically have to die in front of them in the waiting area for them to take care of you.. the staff dont even care they ignore patients that are screaming in pain, so ridiculous .. i would rather go to st francis than this so called ER
I love my doctor at the Women’s Ambulatory Health Clinic. The service is good, she is patient and knowledgeable, and willing to answer questions without rushing. Unfortunately, someone is poorly managing a change in the medical records …
I’m torn in rating….I was transferred there from Bakus Hospital due to an acetabular fracture of my right hip and they didn’t have a proper orthopedic specialist. Upon getting to the Hartford Hospital ER I waited approximately 4 hours for …
*** 5 ☆☆☆☆☆ SERVICE through the ER & Cardiology Departments! *** I was admitted and stayed overnight a Total of three days and two nights. The Staff, over all from the Cardiologist Doctors, in particular, Doctor Craig Casey and the rest of …
This facility is a essu access from I – 91 and I – 84 hays. Listed as a top 100 hospital because of its top rated trauma center. It is flanked by the CT Children’s Hospital. Finally also offering the HHC Bone & Joint Institute and you have the availability for the premier health care in New England. Surgical Staff once saved my life.
It’s human nature to ONLY feel compelled to negatively review a service if one’s expectations were not met. This is particularly true of hospital care because a) who has the energy to do anything extra after being hospitalized and b) why …
First time using Hartford Hospital and there Covid drive-thru testing centers are run pretty well. Call ahead or just show up they will take you. I have had multiple bad experiences with Saint Francis Hospital covid testing so I have to give credit where credit it due.
The residents of this hospital require a higher level of education, or it must be mandatory that the attendings are with them at all times. When an OT and an eye doctor can understand pain management better than an MD in a professional …
For the first time in 6 years I walked out of the ER, I guess asthma is not important anymore was there 4 hours and nobody saw me
Right about now 1 star is pushing it. My Step Daughter suffers from an uncommon illness which requires several emergency room visits. She is very frail and sick. I could not believe the stares she recieved from the staff. Made me want to …
If I was dying I would never come to this place at all , got into a car accident seen the doctor for 5 mins and spend 5 hours in a waiting room with back and shoulder pain waiting for x-ray result for them to tell me just take Ibuprofen and …
It took 12 hours yesterday for the ER department to get a urine specimen and blood test results in order to treat my husband for dehydration due to an already diagnosed Urinary Tract Infection. My husband has been in and out of Hartford …
EVERYONE was very welcoming!
I felt like they actually genuinely cared! I’ve been placed where I was treated like garbage so this was wonderful! …
I would give this zero stars if I could. I went into HH with severe bleeding and abdominal pain. I had called my Obgyn who thought I might have an ectopic pregnancy or a ruptured ovarian cyst, both of which are very dangerous. I walked into …
I’ve been in extreme pain for a week. My gauge bladder should be taken out. It hurts to breathe, eat, sleep, everything. I take Tylenol extra strength every day it dosent work, nothing helps….they wouldn’t do anything for me except …
I wish there was a way to give less than one star. Horrible experience in the ED. 7am – 3pm staff was great (Cydney – nurse, head of the ED Dept and OBGYN). At change of shift, got a horrible male nurse. Came in and gave me pills, no …
Went there last October as a visitor for a relative that was brought in as a patient by the police department. Was upset that I couldn’t visit, wasn’t loud or rude, when a couple of the flashlight cops called security guards there came out …
My wife came here via ambulance from Manchester. They considered her medical issue extreme enough to warrant seeing neuro surgeons at Hartford hospital. She arrived and waited 5 1/2 hours for a neurologist to see her. During this time and …
This review is to say thank you to all the wonderful people at Hartford hospital that helped take care of my mother. My hope is that who ever reads this understands that there is a hospital that genuinely cares about their patients. You are …
The hospital care was great, however, the valet is not to be trusted whatsoever. My friend suffered a severe head injury and was bleeding profusely. Upon arrival I was preoccupied by getting my friend some help, and left my wallet on my …
Worse hospital you can go to they don’t give you treatment their in a rush to send you away. Also had a BP of 197 over 125 and they brushed it like it was normal their crooks and send you a bill for 20k
First off, I would like to say that I had great nurses and doctors about five years ago in the surgery center and the care was wonderful. However, not the same can be said about the Emergency Department; I am disgusted with the lack of …
A sad excuse for a hospital. The staff was extremely rude to my wife. Constantly “forgot” to give her medications, and complained when she asked for an explanation of her treatment. Most of the staff did not use proper hand washing or …
My mother was in the hospital twice within the past three months. Both times her personal belongings bags were missing. The result of the first incident her bag was found and we had to go to the nurses’ station. As for the second incident, …
I was at the hospital doing testings for my other health issues at hat time I started to have breathing difficulties so the original test was put to a halt while they taken me down to the ER to be checked out. I received excellent care …
My girlfriend was taken at 7pm last night after suffering from a seizure. She was supposed to take her medicine at 9pm. They didnt review the scan she took for hours, they didnt bring her medicine until 12:30, they also messed up the dosage …
Where do I begin. Three words: unsanitary, unprofessional, and unorganized… Arguably the three most important qualities of a properly functioning hospital – completely lacking at this Hartford establishment. …
In October, 2015, I was physically assaulted, and abducted by Hunter’s Ambulance Service, and taken to Middlesex Hospital, over my strenuous, and physical, objections. At one point, it even came to blows. Once at the hospital, I refused all …
i was admitted in emergency in “critical condition” last two weeks. The ER staff was very knowledgeable and gave me all kinds of necessary tests to effectively help me get well. I am grateful to their detail orientation and caring.
Hartford Hospital has always been a great place for health care. There’s so many different practitioners for all kinds of procedures throughout the facility. Hartford Hospital is great for in patient care that I trust with Any emergency needs.
Dealing with HH has been potentially, one of the worst and most frustrating experiences I have ever had. My Father has been there for just under two weeks. I have called dozens ouf times, trying to get updates, find out how he is doing, …
I base this review on my mother’s experience and care there just after a surgery (L4-L5 fusion) 2 years ago. After a suscessful surgery my mom was sent to rehab for recovery. Due to a possible GI bleed she was sent back to HH. They located …
I had the Thoracic spinal surgery on April 21, 2016 performed by Dr. Aferzon which by the way he is an amazing neuro surgeon. He is the only doctor in New England that performs this type of invasive surgery. I was on bliss five and I have …
HH ER is obviously very, very broken! Spent 24 hrs in hallway with my elderly Mom. That was after the seemingly ‘normal’? Hours of being bounced back to waiting area after triage. I recall early in the nightmarish experience, overhearing …
I came in to the psychiatry unit on Wednesday, November 4th, 2020. I was the anxiety patient with the bright magenta hair. Your doctors and nursing staff that spoke with me were wonderful, as well as your crisis worker. I felt like a human …
This place is a dump! It is filthy, the staff is rude, and the hospital is to capacity. What does that even mean, filled to capacity? Then why are you not rerouting? Why are allowing people to be transported to your hospital? Are you about …
My Grandmother is a dialysis patient at the Jefferson building of Hartford Hospital, she also suffers from dementia, ranging from mild to moderate(memory problems). She goes in for dialysis 3 times a week and has been for almost 5 years now …
I participated in the Scrubs Tour at Hartford Hospital, and it was an educational and truly inspiring day. The physicians and senior leadership drive every decision based on quality of care for the patients. After seeing the details of almost every department in the hospital, I can attest that you will receive unbeatable care.
I went there to the ER once because I broke my ankle and they instead tried to force meds on me by locking me in a room. Don’t trust this place because they may harm you with addictive drugs. I don’t want anyone forcing anything on me. I …
My father received an LVAD fall of 2017, which included 5.5 months in the hospital, and now received a new heart February 2019, at this point having spent many thousands of hours in the halls of hartford hospital i can confidently say …
Several years ago I went to the ER with a life threatening condition. After the predictable multi-hour wait to get in, they put me in a main corridor/hallway for maybe an hour in a bed with lots of chaos and activity going on around me. I …
I’m absolutely appalled at how my brother was treated in the emergency room yesterday. APPALLED. Your staff should be ashamed of themselves, and the head of the hospital embarrassed at the “care” in which they give patients. I wish I could …
This was my first experiance with hartford hospital, and i was appalled with how rude, uncaring, and unorganized the nurses staff and doctors were. My grandfather was in end of life care, and i can imagine that doctors and staff are taking …
I went to emergency room for what doctor said to be bronchitis. He somehow sent prescription to wrong pharmacy which isn’t my complaint. I called him again to please “call” because “cvs” machine never works and they never receive them to …
i had to take my mother in law in emergency a few days ago. honestly it was one of the most bizarre experience. the queue was very long, some people were holding up, some were in severe pain, looking like they might start scream and roll …
First time I went I had been prescribed Azithromicin which says on the bottle you can’t have with my thyroid issues, which I was diagnosed with there. Just this week I visited for an intestinal infection which turned out to be C-diff and …
I will never go back to this hospital as it was the worst medical “professional” experience I’ve ever had. I went into the hospital because for over a month I have been unable to eat or drink anything without extreme pain and nausea. I was …
The cleaning lady stole my wallet and then used my card to buy food down the street. So stupid, and they will leave you in emergency room for 3 hrs waiting until you start throwing up and pass out.
Giving birth at a ‘baby friendly’ hospital means that you as a new mom will be treated like a rotting, useless, vacant carcass. …
seemingly kind nurses and staff… if you can get a hold of them, understandable it is busy of course but no one seems to truly care and finding help is immensely difficult. waiting over 12 hrs for a minor eye injury, given no news or updates, terrible just awful, go somewhere else
I had a 5 mins visit to this hospital and before the visit, I was told that I do not have any financial responsibility and my insurance covers everything. After the visit, I get a big bill of 1800$ as a surprise and when asked about it, …
Absolutely terrible go to any other emergency room unless you have no Choice
Our daughter was brought in yesterday with a kidney infection, 2nd day still in emergency room. No privacy just a curtain. They keep telling us she’s getting a room but nothing. She can’t get any sleep because of all the noise and …
I was visiting my sister who just had a baby and valeted my car for the visit. I paid for my parking and asked to have my car brought around and the attendants could hardly bother to even look up. They were more concerned with having their …
I am a Hartford native and I gave birth to my 2nd child at Hartford Hospital. Unfortunately over the years with the renovations, building a brand new bone and joint center, I just assumed the overall experience of emergency care would not …
Dr Pacheco told me I was fine when I wasn’t …. My potassium level was almost 250 which is life defying … never told me that… during my research they talking too different drs I found out that low potassium can be life changing …. When I was …
ER is the worst. The first time I came had a very strong abdominal pain. It took 3 hours for them to put me in a room. It took 6.5 hours to get a pain killer. I was diagnosed with diverticulitis. The PA askedif I wanted to be admitted or …
Just had a 24 hour debacle here. My initial doctor was fabulous as was the OB who came to consult at night. After being the “missing patient” for an hour while I sat in the waiting room desperately waiting to hear my name, to being ignored …
I don’t know what happened but I just posted our entire experience here (still here) and it wouldn’t let me post it, so I’ll try to summarize. Was sent here last night by Urgent care due to my boyfriend having appendicitis. We arrived at …
My father was transported here after initially going to Backus Hospital. Due to the pending nurses strike, they could not admit him to backus.
While under observation at Hartford, he asked for an MRI to be done on his …
I gave birth at Hartford Hospital on 10/26/2019 to my beautiful baby boy and had to stay in the hospital for about four days. I have been to many hospitals and dealt with a lot of different doctors and nurses. I can honestly say I could not …
The care you receive varies greatly depending on what unit you are sent to. Some are full of nurses who obviously hate their job. Others have staff that truly care for people. I’ve spent months here over the last year and have had good and …
Surgical team awesome. Night time nursing staff horrible and lazy hope this is my last night here. I’d like to update i had one bad experience my first night with a nurse i was sent home only to return again the next day to which the Nurses …
RE: Stroke Center
I only gave one star because giving no stars is not an option if I wanted to write a review. …
Come to this location if you want your nurses to be rude and say your business all out loud and other patients information while in the room. These nurses are very unprofessional I would never come here or send a family member here again. …
I love Hartford Hospital Bec they have the best doctors and nurses, but also the best staff all around. I drive by L&M only way to Hartford Hospital because I have been denied help at L&M only to continue on to Hartford Hospital and be …
I went there to be treated for covid and they didn’t x-ray of my chest to determine If I had a clot. They sent me home. I then decided to head to Saint Francis Hospital and they determined I had a clot . Hartford miss diagnosed me.
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I was here for months after a car accident. They took excellent care of me and saved my life. They did everything necessary to get me back on my feet. Also, the food was really good.
Clean, and courteous staff. The halls are a bit circuitous, but what built hospital this size isn’t. There are many entrances, though most are restricted due to covid.
DO NOT WASTE YOUR TIME HERE! they do not take you seriously i went to them, they made so many unnecessary test i asked why and the response was “its all about the benjamins” nurses walked away to leave me waiting alone 2 hrs! and when they …
The ER department of this Hospital has gone WAY DOWN IN PATIENT CARE….
I would like you to keep in mind that when I arrived they were not busy at all which was confirmed by 2 of thier staff…. (staff exact words “your lucky you …
The wait time online is NOT ACCURATE! I came for urgent care, waited for more than an hour with the waiting room being so full I wasn’t able to wait there either. My pain was at a 10 and I was crying. The people seemed to have covid all around me, that was uncomfortable and certainly not following any CDC rules.
I am currently in the Hartford Hospital ED observation unit. I have a broken wrist and a broken calcaneas (foot). The overnight staff here are completely inept and ignorant. I am suffering excruciating pain and the only thing I am offered …
I will start off with thanks that my wife is still alive.. MOST of the nurses and physical Therapist were very helpful & caring.
Unfortunately there isn’t much more positive beyond that.. In her 8 day stay I …
This place saved my life a year ago, when I was airlifted to them from Rockville for severe pneumonia and septicemia. They did something called ECMO on me, which is what saved my life. Had I not received this treatment, my chances of …
The Orthopedic team we had was amazing, did a perfect job setting my wife’s wrist. Five stars on that part, couldn’t be more pleased! …
My mom and I arrived around 4:30 pm to the Hartford Hospital E.R medical services. After 5 hours in the waiting room, someone called us in. We walked to the back to be placed on a bed in the hallway. I asked if this was another wait time …
I had a procedure done in same day surgery a few days ago and I was blown away by the treatment and care that I received. Although I was only there for a few hours, the whole process went smoother than I could have ever imagined. I was …
This is the hospital where I was born but more importantly they are still helping me improve my quality of life. The ER has always been incredibly accommodating even during the extreme conditions and sheer patient volume that was a result …
I never thought I’d say this about HH but they’re by far the worst hospital I’ve been to in my entire life. There are a few good nurses but the dr’s that treated me during my stay was the worst of the worst. I left the hospital with …
Hi there, my mother is dead in the hospital and her nurse lost her wedding band in the hospital. I called lost and found department several times and I put message but no one needs to hear. At the beginning they told me we will call you …
My father was here for 2 months for vascular surgery. I will start off by saying every time I called the hospital to check on him ,I was told I would get a call back from nurse or doctor. Never did that happen with maybe 1 or 2 exceptions …
God forbid you should have any kind of medical emergency and wind up in this place. Based on my experience, patients are treated as inconveniences and given attention only as a last resort. If you have the misfortune of being admitted to …
I was just admitted there this week and had a colonoscopy snd endoscopy here, I was admitted on CB2 floor the day before and was given my prep as well. My nurses were Jess on CB 2 and Erica.. Ricky and Shay I think were Patient care techs …
My husband has been in here, three times last 3 months, Finally he is getting the work over he needed to figure this all out.. ER staff is wonderful this time around. Keeping me updated , last two time NOT one updated phone call, I’ve got 2 already. Let hope the other!floors can match it this time.
Appearance says alot about a business from the getgo valet parking were respectful and nice the receptionist who saw us standing there near the admitting area was too busy looking at swimsuits as she just pointed where we needed to go that just goes to show that swimsuits are more important.
Beware. Saw on the Hartford hospital website that the calcium scoring was 99 dollars. Got the 1 minute scan. I told them I had a high deductible plan but they still wanted my insurance card. They said the 99 dollars could be even lower …
I went to visit my Dad in the Emergency room and then in ICU. I was treated so well. The nurses and the Doctor in the emergency room were amazing and so nice. Thank you Hartford Hospital for taking care of Dad and myself at a very difficult time. I will be forever Grateful.
very unprofessional…. Poor system coordination…. Needing more training how to deal with the public patient and cancer treatment. Need better assistant how to monitor evaluate cancer patients… Need better communication skills how to deal with troubleshooting problems with patients problem and concerning…may 16,2022….
My father was brought in thru the ER recently. The staff was beyond compassionate and caring! He was further admitted to Center 10. I spoke with the nurse manager also. The care and compassion of ALL the staff was incredible! Thank you doesn’t say enough.
Very professional when ever I need to go there. The doctors, nurses, and support staff explain in detail any procedure prior to it occurring.
There are good things and bad about Hartford Hospital. I thought the good outweighed the bad so I applied for an open position. They don’t pay their educators well to start. The manager of perioperative education should be embarrassed by …
Never, never leave a loved one in the ER. They tell you that you can call, however, if you try to call you will have a snippy operator tell you that the ER is not accepting phone calls with no reason why or when they will start accepting …
I was admitted to the epilepsy unit at Hartford Hospital skeptical of my stay was transformed to great appreciation. Staff was attentive and very helpful.
Special thanks to nutritionist Sharron R. who made her effort in making sure my …
I have brought my 91 year old father to this place. After 6 hours of waiting I asked to expedite his admission and received no answer. Or just one non-answer “unfortunately Bla Bla Bla.” I asked again a bit more forcefully and attending …
This hospital is not worth it at al you can come here with most server pain crying out or even coming here because your chest hurts they will leave you in the emergency room FOR MORE THEN 6 HOURS !! This hospital will leave u to die better …
With the exception of certain nurses in Center 10, namely Rachel, Corey and Rema, and Dr. Weissler Snir, I am appalled by the treatment my husband had post ablation. He repeatedly told doctors and nurses of symptoms including …
This is the worse hospital around !! They say they are “short staffed “so I don’t have time to take care of patients properly!! They don’t have time to give you a blanket so you freeze!! They don’t have time to help you in the bathroom .. …
I am not a fan of hospitals, the doctor’s office, or taking medication, so when I got pregnant with my first son I was terrified of being in the hospital and under the “control” of doctors. I felt that I would not be able to advocate for my …
be prepaired to be lied to, mistreated, neglected and literally suffer malicious social isolation. admin do not care. they treat numbers, not people. stay very far away …
I had surgery here 14 years ago At that time no problems and the teams were cohesive and every department worked together.
I just had to have another major operation and the only thing that was decent …
This is an observation upon entering the main entrance lobby, not of the staff on the bliss building. First employee that we saw this past Saturday was a female slouched at her desk, FaceTiming, eating from a big bag of chips, and …
I just had prostate surgery and was in intense pain. Impossible to endure. Finally the nurse Rachel and the pa Jim came to my room and straighten things out. Soon her arrival the next morning the nic screwed everything up. Never asked me a …
ER says it’s a ten min wait…I gave up after waiting for 2.5 hrs when the rude, snotty nurse couldn’t tell me if it would be hrs more or what!!!
HORRIBLE!!! I get it! COVID is here and the staff is stressed. The ER RN taking care of my son was condescending and rude! Her name was Maddy and treated myself and him like trash off the street. She also spun tales on test time length ( …
The hospital has terrible administration. We waited 8 hours to get just a cat scam and over another hour half to get results. In my mind for what we have to pay for Healthcare this is unacceptable. O. Top of it my m9m hadn’t had anything to eat since 7 am.
The staff are just plain rude. The doctors and nurses in the emergency room are downright disrespectful.
Slow dental service. They postponed appointments months delay without no respect for the patient. Worst dental clinic.
Medical Apartheid 2022
If you are Black record the entire duration of your visit at Hartford Healthcare Emergency Dept. A dear friend who is Black & a stalking survivor, shared her …
My father has been waiting in a empty lobby for 5 hours waiting for medication for his health issues, then when he was finally taken to the back to get blood drawn they had him waiting again Im very upset how careless you guys can be with …
Genuinely speaking. The food is great. The service is admirable. The nurses attentive. And the tv works. Lol. Internet provided for user experience and comfort during extended stays. I’m grateful for such a great team. They are kind. …
My brother was admitted to the bliss ICU unit with covid and pneumonia. When he arrived at the this hospital he got worse and worse. The doctors constantly told my parents conflicting updates on my brothers condition. They also …
Congestive Heart failure patient (mom) brought in by ambulance today. Short of breath, leg swelling. 12 hours in hallway in a stretcher. Very poor triage. If you have a true emergency, better off to drive a few hours to Boston or New Haven.
Although I’m not one to stop and leave reviews online, I feel like this is one review I must publish. I am truly DISGUSTED by the customer service we’re experiencing here at HARTFORD HOSPITAL BLISS WING 8TH FLOOR. My wife underwent surgery …
Bad experience from beginning to end. Brought my mom for surgery. When I waited in the waiting room, I could not read the screen that gives the patient’s status (pre-op, surgery, post-op) b/c I was never given my mom’s patient number. Nurse …
The cleaning lady on the first floor in observation is very disrespectful, and I’ve seen her just putting stuff on the bed without cleaning it that is very unsanitary. Luckily I left there before she came back with her rude remarks and …
Came to the emergency room Monday night At 8:30 Stay there Tuesday morning Until 9:30 Never seen a doctor They are the worst I am not the only one who left If I can give you no stars I would You guys need new management So I contact my insurance company for they don’t get billed
January, February, March 2022; I had surgeries and procedures. In January and March I had an overnight stay in North 8. I cannot begin to show my appreciation enough. Nurse Fiona was with me both times and I absolutely loved her. She is …
My 1997 Honda Accord LX tan color red side marker lights and a Honda logo on passenger side going down was stolen from the building Garage across from the children’s hospital yesterday at 2:00 am any one has information let me know
giving one star unless they release my landlord’s stuff back to him that a bad hospital and don’t treat patients right need to give any patients time to pay their bills
People are completely ignorant, especially the security staff. Tried putting hands on myself, my wife and my father in law. Pathetic excuse for health care.
I recently had a 5-hour long surgery at Hartford Hospital. I was nervous because it’s a long time to be under general anesthesia (also my first time). I dreaded the thought of being at the hospital alone, without my family, and the reviews …
Worst place to go every I’ve been having symptoms of gallstones and pancreatitis for a year they knew my blood levels were 10-20 percent above average in inflammation I went to the emergency room probably about 13 times in the ambulance all …
My brother has been into the ER and admitted to inpatient several times over the past months. Twice our local hospital transferred him to Hartford because they couldn’t handle the care he required and they said Hartford was the only place …
When I gave birth twice there I would have rated this hospital 5 stars, but recently went there with and for my boyfriend, and was rudely told I couldn’t wait in the waiting room for him. Mind you I would never argue policies, but being …
I got my Kidney Transplant at Hartford Hospital. The entirety of staff couldn’t have been nicer. From the doctor doing he operation to the room cleaner all were professional and kind. They went over and above to care for me and keep my family informed on progress. I would highly recommend this hospital to others needing a procedure.
Our experience with the Labor & Delivery and the Bliss 6 department of the hospital was excellent. The nurses and doctors were extremely polite and experienced as well as helpful throughout our stay. …
Avoid this Emergency Room at all costs. The wait time is ridiculous and the nurses are horrible and uncaring. There is no doctor to be found. Nineteen hour wait for appendicitis. Basically ignored.
I am happy to share a 3 for the exemplary work of the nurses and technictions (some times doctors) who work here. They are understaffed and under supplied. What they achieve each day is nothing short of remarkable. I don’t normaly stop what …
My mother was admitted to Hartford Hospital on
8/7/2022 for an ischemic stroke condition diagnosed
Dr Jordan Siegel, Dr Tapan Mehta V , Dr Ajay Tunguturi …
My father is in hospice care, someone took the liberty , had the audacity to to touch my fathers face and shaved his mustache and beard without his adult children permission , that he has NEVER done in his lifetime. I have never seen such …
Woke up Wednesday the 29th of June with dizziness I never could imagine. Couldn’t stand up or walk. for a few and it started all over again. After several episodes of this, My Wife called 911 . The ambulance crew was top shelf and …
I had my scoliosis surgery here when I was 11 years old in 1995. I had a really good experience here they treat the children very well.
The medical care at Hartford Hospital is 5 stars – in 2018 they saved my husband’s life when Backus Hospital didn’t know what to do — then in May of this year he needed surgery and that went well also. The valet, however is not that great …
My Mom needed the E.D.
They treated her symptoms immediately. She was seen by the best nurses Doctors and medical aids in the business. …
One visit to the ER will change your mind about American healthcare. This is a profit center not a hospital. Took them 5 minutes to ask for a copay and 2 hours to see a nurse. 3 people kept trying to discharge me even though I couldn’t walk and hadn’t gotten my X-ray results back yet.
My sister was bought from Torrington hospital to ICU she was done with treatment for lung cancer for over 30 days they found out she had blood clots they kept her overnight and transferred her to unit four on the Conklin unit for whoever …
This place need to respect hippa laws and not treat people in front of other pt blood work question of demographics is part of hippa laws unprofessional this in the waiting room in front of everyone
This hospital emt & ER staff got me set to a room within 20 min
The nurses were so polite friendly and outgoing
I recommend this hospital to anyone. Fast efficient
Me and my wife arrived to the ER and were waiting for over 3 hours . I was asked to leave the waiting room and leave my wife by her self in the pain. She could not even walke . I asked several times if i can stay but 3 times was told to …
I wear a diaper and I am paralized. I asked a nurse to change me. It’s been 4 hours noone changed me. Very upsetting because I’m a nurse and I never treated anyone like that before. The place is dirty and has no confidential spaces. This place needs a lot of work and the nurses need aw compassion
I initially had nothing but praise for The pre-op, surgical, and post-op teams on the 4th floor and that still stands. However on arrival on Bliss 5, everything went south. Apparently due to staff shortages they use what I could only …
The worst customer service for visitors. The young lady at the check in at the main entrance is so unpleasant, don’t know her name she never gave it and I didn”t see a name badge.She needs to understand that people that are coming to the …
Update: We called today and are hoping for a different outcome. Apparently, when we spoke the first time…our request was not recorded on our account. …
Horrible! I would never recommend for a PCP I had two great doctors with in the last four years they both left and then I had another new Pcp only to find out she’s leaving in a few months. This week I had a leg pain I ask for a virtual …
The staff here are amazing, with one exception (the insensitive blonde woman at the ER desk on 11/12 at 9:30pm with the blue uniform who can’t seem to mind her own business). Everyone else was amazing, (Dr. Marino, RN Irene, RN Brendan, …
Had spinal fusion surgery….in hospital four days. Couldn’t be happier. Staff was amazing…friendly and respectful. Made a major surgery much easier for me mentally and physically.
My mom was rushed to Hartford Hospital. From the ER to ICU, every single nurse or the variety of doctors that helped her were absolutely amazing. The bedside manors and concern for their patients are above and beyond.
I’m sure not all the doctors there are as bad as the one we got. My wife woke up and said it felt like her neck was broken I had to help her get out of bed walk her to the bathroom and get dressed. I rushed her to this hospital for this …
Abuse of neglected patients. My father got in there for waiting for almost 7 hrs due to car accident, severe pain , can’t move his body. no nurse , no register of patient. When My sister asked the nurse , they said they are coming but …
Absolutely horrifying. My mother got into a car accident (air bags deployed and all). Waited 3 hours to be seen by an assistant, and when she was told she was 2nd in line for a CT scan, they kept putting patients in front of her. They …
Eboni was one of the best nurses I have ever had. Such a compassionate and understanding individual. I was blessed to have her during my admission and anyone that has her in the future will be extremely lucky.
They deserve 0 stars. The way my father was treated in the ED was horrifying. This place should be shut down. Horrible cranky nurses. I will be contacting administration first thing tomorrow. The way seniors are treated is absolutely …
86 year old mother in law waiting for room for 8 hours. A stranger had to help her use bathroom as no one was around due to covid protocol. Now sending her home and she needs procedure for dialysis. F- is your grade today. Another part of US that cannot perform their job.
the doctor was great! But the person who took my vital signs was playing a solitary card game on line and where o sitting i could see the screen and he actually finish his game before he attended to me. He should be fired!
I’ve been in the ER since noon. I haven’t received any food or drink. I was told I would have to wait for dinner in an hour at 4. No one ever came to me and it is now 8:15. The kitchen is now closed. I’m never coming here again. I knew I should’ve went to Yale! I will never listen to anyone who tells me to come here.
Mutli-part review please read. My wife and I had out baby at Hartford on 11/11 as it’s the only hospital her doctor delivered at. The labor and delivery on the 6th floor was absolutely fantastic, the doctors and nurses that worked with us …
I was told I can leave before getting my discharge instructions and was treated horribly by the new first shift nurses. Very unprofessional and did not care! Very disappointed being my first time in the ER. The NP that was taking care of me in the evening shift was very nice and understanding of my pain.
I worked as a doctor here for 3 years,, the director and administration did not treat me professionally in my workplace. The hospitalist department ended my contract without notice nor explanation. As a doctor I worked during covid …
They are great trauma wise, but if you ever have to go inpatient the care is horrendous. Nurses claim that there aren’t enough on the floor…that includes critical care units which is why patients aren’t nearly getting close to the proper …
Hartford Hospital is lucky to to get a 1 rating!! The nurses on the 9th floor are unprofessional, rude there a few of them shouldn’t be working in the trauma unit non the less caring for patients. There a couple, no 3 names mentioned but …
Time that I came was 12pm in the morning. I know you the wait when you come to the hospital. So it’s now 6pm & I’m still in the triage. I was told that I couldn’t get any pain meds for my pain & nothing for me having a difficult time …
These people, (certain members of the staff), whom shall remain nameless, dropped the ball. Big time. When they should have been proactive & alert- that is their job, after all. Now we are dealing with the death of a loved one, rather …
Worst experience ever. I had to go there since it was close by. During 9 hours I was there during my ER visit, 3 different doctors asked me why I was in there. And in the end completely different cause was mentioned on my papers. The nurse …
My son has now been waiting in the WAITING room for over 7 hours without being seen by a doctor once yet for an issue he is having with his bladder draining device. He is a paraplegic with no other access into his bladder and no alternative …
I had prostate surgery July 11 at Hartford hospital, thankfully everything went well and now I’m at home recovering. I want to personally thank and congratulate their staff , from the doctor, nurses to aides and secretaries and …
My 72 year old father got word one of his last surviving siblings were entering hospice.. When we got to the hospital my dad realized he left his wallet home with his i.d. my dad lives hours away. …
I had an appointment with a specialist at this hospital as new patient, scheduled several months in advance. I called to confirm my appointment and was told their was a mix up and my appointment was not on schedule. I requested to make a …