Havenwyck Hospital

Counseling & mental health, Havenwyck Hospital

Havenwyck Hospital is 182-plus-bed psychiatric and substance abuse facility and is approved and licensed by the Joint Commission on Accreditation of Healthcare Organizations.

Havenwyck Hospital Contact Details

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Havenwyck Hospital Reviews ( 250 )

  1. I was there back in 2011 for 9 days. It wasnt all that bad, what I didnt like was being overly medicated.They also had a bed bug outbreak while I was there in the Men’s ward. The food was alright, and the staff was tolerable. I have stayed …

  2. if you ever need help NEVER go here. the most dehumanizing, unsafe, and dangerous “facility.” all they want to do is sedate you so you stay quiet and make you seem like you’re crazy and lie to you like you’re not a human being. never go here. you will be trapped. negative 10 stars

  3. Please do not go here, and please read the reviews (1 star) because everyone is saying is true! I was impatient a couple times (twice in the adolescent unit) and (twice in adult unit) The adolescent unit is horrific! They expect you to wake …

  4. So far, I waited in our local ER for 2 additional hours before my son could be transported to Havenwyck. The rationale was that they don’t do intakes until 11:00 PM. So we waited for transport from 8pm until 10pm. We arrived at 10:45pm. …

  5. I wish I could rate it higher, but I can’t. My daughter went there and her experience was ok. I gave it 2 stars because they did help. She said all she pretty much did was color and occasionally talked to soneone. She was put in a room …

  6. DO NOT go to this place. This place needs to be SHUT DOWN! These people are not here to make you better. They are clearly in it for the money. If you have good insurance they will do their best to take anything that they can. Even if you …

  7. I was petitioned here by a police department after what I thought was a misunderstanding. One day at work I got a call from a certain greater Detroit area police station requesting I come in or have an officer come to me after the suicide …

  8. My daughter is currently at Havenwyck and is getting the worst treatment. The Dr. is a narcissistic ,egoistical jerk. He talks down to his parents and try’s to force his Koren culture on his patients and he cut her meds off and puts her …

  9. All around awful and toxic environment, not a place for recovery I came out more emotionally unstable than when I went in. The phlebotomists are untrained and unskilled, none of the staff cares (except for Monica) and that’s the sad truth …

  10. They would be very rude to the people that were staying there. Some of them did care but the doctors only wanted the money I was there for about two weeks and I would rather have gone somewhere else. I felt like people did not care about me …

  11. Was admitted in September for a suicide attempt. Staff was wonderful. Food was a but sketch and wasn’t given any coping skills. Shout out to B unit staff tho made good memories with all the nurses

  12. This hospital should be shut down for offenses too numerous to list: Bad, rotten food, horrible conditions, overcrowding, the beds are yoga mattresses on a wood box, it’s freezing, bizarre and abusive rules, no therapy, overmedicating of …

  13. If I could leave 0 stars I would. This place is obviously only in it for money because the staff and the way that this place is run and the quality in which it is ran is absolutely horrendous. Beware! If you want your loved ones drugged …

  14. While the nurses, techs, and preceptors are amazing, the psychiatrists do not see their patients as people. They will not listen to what you have to say, and you’ll find out quickly how little your opinion matters. …

  15. This place is horrible and horrifying!!!! My son was sent here, against his will. He saw the ppsychiatrist for maybe 5 minutes and was told he had anger and mood issues. The psychiatrist prescribed Haldol and a bunch of vitamins. One of …

  16. Do not if possible let your loved one be taken to this hospital. The psychiatrist doesn’t conduct proper assessments, uses whatever info the member was brought in on as his assessment findings after doing his own supposed assessment, and …

  17. I think the bad reviews might be from those who didn’t want help.. This place truly saved my life.
    Janette from med tech on the b unit and Paige are my fav. I love how they were …

  18. 5 years ago, my parents brought me here for my depression and safety. A safe enviroment was the last thing I got. First off, if you have depression and suicidal tendencies, do not take your loved one here I highly reccomended Pine Rest I’m …

  19. Food was awful. Threw up for two days because of this. Did not get my medication until second day, and one of my doctors told me I “didn’t need to take my birth control because I wasn’t going to be having sex in there. …

  20. Nice staff and clean visiting areas and kitchen. Great place to take your love ones. Visiting hours could be better but overall great. Treatment and therapy seems to be good with papers and activities I saw my mom doing.

  21. Do not, under any circumstances, bring your loved one here. The staff is totally non-communicative, they promise things that they never actually deliver, and nobody calls you or talks to you for days while they are warehoused inside. Prison …

  22. My brother was sent here. The staff is there for a paycheck not to actually help. There were a few that were fine but they stole his belongings that were brought up there for him. If you or anyone you know is sent there then do not bring …

  23. Didnt respect anyone here. Suicidal kids were put with homocidal kids etc etc. everyone had different needs but we got the same treatment. if you tried to speak up because you felt you were being mistreated, you were punished by being …

  24. I was in for depression and I was put in the high risk for only because they didnt have enough people to open the depression floor. So I wasted 7 days with fear because of the surroundings. They were wrong if they didnt have enough people …

  25. This place is an unethical institution that refuses to work with concerned parents in divorced situations. I share joint legal and physical custody of my eight year old son with my ex-wife, who admitted him to Havenwyck without my knowledge …

  26. I was in there for the outpatient program. The staff was horrible. They didn’t even wait for my blood results to come in before putting me on Zoloft. After I told my doctor I was having bad stomach aches and loosing a lot of weight, he just …

  27. I have a loved one in the facility, once they have their claws in you they won’t let go. They have denied him a second opinion from another staff psychiatrist, have insanely restrictive visiting hours that leave patients feeling isolated, …

  28. Let’s start with why I was forced to go to this hell they call a hospital.I was givin a huge group assignment that stressed me out and because of my stress I said I jokingly wanted to drink bleach, apparently the principle heard and she …

  29. Where do I start. The experience I had in here felt like torture, but I didn’t let it break me. This is a business ran to keep people uninformed about what’s actually going on in America, and yes I said it. They feed you pills to …

  30. My daughter was hospitalized here and I was not pleased with the experience in any way. When she was admitted nothing was explained to me as far as procedures. The staff was very unprofessional and did not seem to know what was going on …

  31. It serves its purpose for stabilization. Anything else, suchs as diagonsis, actual treatment, or eating disorders dont even bother. The lack of communication with parents AND between departments is abhorant. Some examples, my child was …

  32. Horrible place they did nothing for my daughter. The staff is a bunch of liars and they really don’t care about your kids at all!!! They give your kids a bunch of pills and release them. They don’t even set up your first counseling appt …

  33. As in Iraq veteran, former community mental health specialist, teacher, mentor, and entrepreneur I look at this place an see the culture here needs major reconstruction in the treatment of both clients and guests. Here I sit broken hearted …

  34. My experience was miserable… I was forced into this program when it wasn’t helping me, treated as less than a person, and constantly made to feel worse than when I had arrived. I did not learn anything new or helpful; their program seems …

  35. This place saved my life! From much need med changes to a loving caring staff. The group therapy was life changing. This outpatient program was the best thing that ever happened to me. I recommend it to people through word of mouth all the times.

  36. I think it’s the absolute worst run facility for any of the needs they claim to treat. Anything they offer would not only be more comfortable for the patient but more effective on an outpatient basis, even if the person should be …

  37. my daughter has been here 19 days, even tho we have been told she is worse now then the first day and she is actively self harming, they are discharging her, even after our pleas that she is not ready. shes being discharged for not …

  38. the worst psychiatric hospital out there. food is disgusting, id only eat because they forced us to. some staff are really nice, but most abuse their power and treat us like we are insane. there’s writing all over the walls of the day rooms …

  39. was inpatient for 10 days. they put me on adhd, schizophrenia, and sleeping meds… i don’t have any of those problems. i simply went in there for depression. do not send your child there. all they do is strip you of your rights and make …

  40. I stayed at Havenwyck for nine days, the longest nine days of my entire life. It has been four years since I stepped foot through those halls, but every day I remember the torture. I was heavily medicated the entire time, and I know that …

  41. I was hospitalized here for only a week, and the things I went through here were awful. The food was making me and others ill, the staff was extremely rude, and the place was filthy. I was forced to shower with the door cracked open while a …

  42. This is the best psychiatric hospital around and it’s evident in the longevity of the employees. Havenwyck really invests in good treatment for the patients during their stay. They patient units have a variety of groups during the day from …

  43. I was admitted inpatient for 8 days in the adolescent unit. The nurses were stupid as hell and very slow to react to certain situations. The PCS’s were nice and group wasn’t terrible. They always have “vegetarian options” but one dinner all …

  44. I am the mother of a minor who went to Havenwyck. The communication is awful, the care is subpar, and it was a waste of my son’s time. I could have been getting him real treatment and care but instead had to fight them to get him …

  45. I wouldn’t take a fish in a fish bowl here! After 30 days here and still the same, This place is very sad. All they do is pass out the medication and let you go sit back in your room, No Therapy at all, I wish someone would do something …

  46. How are you gonna hold someone past their court date, tell them “You can worry about it later” & not even give them release papers to go back to work? The staff here is so unprofessional and mistreats the HELL out the patients. Like they …

  47. All of these horrible reviews are true!! I bought my daughter there last Tuesday and have had zero return calls or follow up. However, they extended her time with zero communication or explination. They prescribed her drugs and that’s it! …

  48. I went here on May 22, 2017 and the staff was extremely friendly, and the food was decent . The psychologist purely prescribed medications, and didn’t really look into what was actually wrong with you, just wrote down whatever YOU thought …

  49. I was at havenwyck for suicidal thoughts. My mom didn’t want me to go there it’s not that she didn’t want me to get better of course she wanted me to get better she just didn’t want me to have to go there . I was not happy about it but …

  50. I was there last year, (15) the food was okay, i disliked the fact how you couldnt have juice at lunch or dinner, having to color for 14 hours straight cant do anything else. 10 minutes to shower until they like kick you out. I personally …

  51. If you’re not in the mindset of “I want to get out of here” it can be a nice experience that helps you be stabilized as it’s supposed to be. To anyone that is getting admitted here, reading all of the scary reviews: nobody wants to be in a …

  52. i was out here in january 2021 and it was the worst week of my life. i called my mom everyday sobbing telling her to get my out. i little bit threatened to kill me while i was singing happy birthday to my brother. the only reason i haven’t …

  53. This was our first experience with a inpatient psychiatric facility. My son, who was a minor was there. The communication with from the facility was next to none existent. I met with the MSW once. I never even saw the psychiatrist. That …

  54. Scariest place I’ve ever been. I don’t see how anyone feels better after being treated there. Felt like a prison. Rude and downright mean staff. And seeing a psychiatrist for 5 minutes a day does not make him an expert on your condition. …

  55. So, this was a while ago. I was about 13 or so and now I’m 16. But I stayed at Havenwyck for 6 days. In those 6 days I got food poisoning, not only that but the past 3 years I haven’t felt ANY emotion since I last left that place. I just …

  56. If you seek help for depression, anxiety, or any mental health illness, don’t go here. All they want to do is drug you and keep you for as long as the can for $$$. Doctors don’t even try to get know you or see what has been going with you …

  57. At the risk of sounding repetitive, Havenwyck “hospital” is not a healthcare facility, it is a prison. Havenwyck is not worth a single star, let alone 5. …

  58. A very destructive place for non-violent adolescents. You don’t realize the horrors of the archaic ways they use to treat mental health issues until you find a truly caring facility that works to treat the patient properly. …

  59. This place is a hell hole. The Drs are unfriendly, arrogant and lazy. Some of the staff was ok and some were VERY rude. There was a male staff member who would go into the womens shower room. When asked not to he said it was job. Several …

  60. I just got out of Havenwyck or “The Wyck” as the girls on E unit called it, and in all honesty I loved my stay. I had been petitioned by St. Joes to be sent there and I was very anxious, but the staff was so caring and understanding of each …

  61. I went here in October, and it was terrible… I was 14 at the time. I barely visited with my doctor, and there was never any one-on-one with a psychologist or therapist of any kind. Every day, we were woken up at 7ish and taken to a room …

  62. A family member has been here for a week now. I visited, and wow. It made me crazy just visiting! Reminded me of prison. If you’re thinking about this place, I do not recommend it. I could not believe the way patients were treated here, and …

  63. This place is not a place for anyone, I was here when I was 16 years old. The idea that I would only be allowed to leave unless I spoke about why I was there in a whole group, for “therapy” being there for a few days before seeing a doctor, …

  64. This may be the most frustrating place ever. The family involvement is a joke. In order to communicate with Doctors about suggested medications you need to leave messages, then that totally depends on the current staff. Times it has been …

  65. Worst place to send a child. 1000x worse than before “treatment”, if you can call it that. More like child neglect than treatment really. Yelling at you when you talk about mental health, unless they ask first, and watching other kids have …

  66. My son was there came out worse than when he went in. Obviously the psychiatrist was not paying attention as my son was so over medicated all he wanted to do was sleep when he got home and couldn’t think clearly until titrated of half his medications. The nursing staff was condescending and unhelpful. Steer clear of this place.

  67. The rating is subjective and for how Havenwyck is specifically, yes there are many systematic issues with mental health care in this country, but there are staff in this hospital, like Raphael, who address them, among other things. Group …

  68. This place need to be shutdown immediately. Staff is TERRIBLE black girl on staff with short hair told me about how she was watch by her dad whenever she’d go to the bathroom. Which I didn’t need to know. She was very rude. She asked us why …

  69. Worst hospital ive ever heard of and delt with. Horrible food. Horrible care. Be worried if your loved one is here. There are no activities to do, unless its rec time which is one hour a day and they give you kindergarten art supplies and …

  70. I’m 16 years old and did inpatient here late April 2015. I was sent here, 4 hours from my home, due to the fact Pine Rest and Forest View in Grand Rapids were full. Well there is a reason this is the only psychiatric hospital with open beds …

  71. I was a patient here for 8 days. My doctor helped me find the right medication for me, and the nurses taught me valuable lessons in coping with my problems. Most of the staff here are friendly, helpful, and really care about your treatment. …

  72. i was a patient myself. the nurses were very closeminded, unsupportive, and overall very rude to those who needed help. i was there for suicide attempt, and all we did was talk about things that didnt even improve my suicidal thoughts and …

  73. Sitting there and coloring for 14 hours isn’t what I need to cure my depression. Also, there was a milk carton sitting on top of the piano in the cafeteria for a week. The place is dirty. The food is disgusting. Some staff members are …

  74. Three days ago and today, I visited my sister who has been there for five days. I found her unconcious druing both visits. Whenever i call her, i’m told by the staff that she is sleeping. I don’t know if she even eats. I asked the nurse why …

  75. terrible.. when i was here they treated us all terribly. they put me on meds which made me sleep very long yet the lady that wakes us up physically pulled me by the hair and threw me to the floor to wake me up. the staff are all …

  76. Money making operation. They will keep you as long as they can and offer you about 2 minutes a day with a Psychologist who just dismisses you. No therapists. Group activities are all games. Doesn’t care about your life on the outside. …

  77. I stayed at Havenwyck for 14 days in the men’s unit for depression and suicidal thoughts based on a petition from the hospital I was brought to prior to this place. Drugged out of my mind for a few days but then my body got used to it and …

  78. Thought I was getting my daughter help for her mental state. Worst place I’ve ever delt with! If I could give 0 stars I would. Can’t get ahold of the social worker, they call CPS over a child not wanting to go home. There are rules in our …

  79. The staff is very unprofessional. I was there 2 times and both stays it was the exact same.
    See a psychiatrist for 3 minutes a day, group therapy (which is a bunch of made …

  80. Personally, I absolutely hated my stay at Havenwyck. The only clean thing about the building was the lobby, but after that, everything went downhill. You are FORCED to stay there for a max of 72 hours, even if the social worker at the …

  81. You wonder why there rating is so darn bad. They pretty much take you in strip you down to a gown let you use the phones to call family or friends. The shower curtains are held by velcro and the blinds are glassed in if you want your blinds …

  82. Worst experience of my entire life. Everyone in there was drugged to a Zombie state, you have no choice but to take the meds. Basically no therapy to help the patients, we colored with dull crayons for the majority of time I was there. Some …

  83. My worst experience at any medical facility. Staff uses abusive authority and it is wrong these patients are already having a hard time. I did not want to be on any medications but they simply didn’t care and wouldn’t listen to what I had …

  84. I currently have a loved one in this facility and they are very unhappy with what goes on there. Nobody there really seems to want to help they just want to keep you drug upped. They get to see the Dr. for 3 -5 minutes a day and all he …

  85. I also had a rough time getting any updates on my daughter. She was there almost 14 days, and after several messages, I called her last day there and got through. I just wanted update on my daughter treatment plan, and never had any kind …

  86. I was sent to this “hospital” from another hospital and I wish I had never set foot in this atrocity fronting as a place for people to get help. I read the other reviews before I came and I tried to remain positive and tell myself that it …

  87. I recently had a 1 week stay at Havenwyck. First couple days were on D-Unit, then they moved me to G. It was a fantastic experience. Ryan in G unit is an amazing person. He genuinely cares about everyone, so do Jason and Rafael. The …

  88. I went here once . I had a good experience. Staff were friendly & caring, they talk with you if you were upset one on one. I didn’t like all the free time though, I wished for more groups for therapy, but overall for a short stay it’s not …

  89. I was admitted here in 2014 at 15 years old and I still suffer from my experience there. I was a skinny teen but ate well and they were convinced I had anirexia even after pressing my parents about my eating habits at home, they forced me …

  90. I was there this past week, at first I did not want to be there and I had a panic attack and tried really hard to get them to let me leave but during my panic attack the third shift nurse in D Unit named Simone was a tremendous help and was …

  91. I was admitted a few times involuntarily, and I don’t think that all of these people who are claiming that it was like a prison….have ever been to prison. This is NOTHING like jail. I spent 6 months in jail, and tried to kill myself, …

  92. Stayed here back in 2015 as a female teenage patient due to a suicide attempt. From reading current reviews, it looks like not much has changed since. I did not receive much counseling other than filling out worksheets in group sessions. …

  93. I was very skeptical before coming here, based off of what people have told me and also reading the reviews, but upon arrival I was pleasantly surprised with not only how nice the actual facility was but also the staff. A few in particular: …

  94. I went there a couple years ago and let me say this, if you want your child to LIVE do not take them here. Prisoners in JAIL have more rights then you do here. You could only see family twice a week and you could only talk to them for …

  95. if anything, made me more suicidal and impulsive. horrible service, there were bugs EVERYWHERE, and staff was rude. also i don’t agree with the meal times, like eating dinner at 4:30?? i don’t think so. we were woken up at 5:30am to take a …

  96. the food was pretty gross but the staff was really nice and understanding even though there were quite a few sour apples among them who gave almost consistent attitude and defeating behavior such as mrs kiddy or however it’s spelt but the …

  97. Spoke to soon filling out exit survey. Nurses were friendly. Food wasn’t the best but certainly not the worst. The whole system seems corrupt to me. Forced into treatment, then expected to pay obscene hospital bills, which doesn’t help …

  98. The place is freezing ice cold all the time, even in winter (a nurse told me b/c it was summer when I went). The rooms are dirty with dust on the floor. The bathrooms have nasty stuff all over the walls, I told the housekeeper and all of …

  99. If I could rate 0, I 100% would. Havenwyck is a JOKE. Horrible horrible place! Feels like your trapped somewhere. You cannot talk to a counselor one on one. Groups are considered “therapy.” It’s freezing cold. Horrible food options. The …

  100. I checked myself into Havenwyck in 2010 and stayed there for 10 days. I was feeling very suicidal and thought it’d be a good idea to protect me from myself. I didn’t have insurance but they saw to it that I’d stay there for free. The social …

  101. This is the most worthless place for someone seeking clinical help. They did not do any testing on my daughter, just assumed she had certain things wrong w her. Then proceeded to put her on meds they thought she needed. No counseling was …

  102. Havenwyck has saved my life. I was on unit E. Upon hearing the reviews, I was terrified. But from the moment I was admitted every one was so welcoming and kind. Food was decent, daytime staff was excellent. I absolutely loved Marlena and …

  103. I got out yesterday after a 10-day stay. Overall it wasn’t bad. I was on E unit, the high-functioning floor. It was the only place my insurance would allow. The good? It was kept very clean and most of the staff were very nice (shout out to …

  104. My husband got admitted here after a manic bipolar episode and was not doing well at all. And they excepted him right away and we’re kind and friendly and explained everything that was going to happen with him while he was staying. He only …

  105. We put our 12 year old daughter in there last Wednesday and she had a horrible time the first two days she didn’t want to participate she’s very stubborn it was heartbreaking. We were seriously thinking of pulling her out. Then on Friday …

  106. Wish they’d be a little more honest about policy. A loved one went for treatment and they sent them to an er for high blood pressure. Now they don’t have a bed. We drove 60 miles for treatment here and now they’ll be thrown into the first …

  107. My daughter needed to be admitted for anxiety/depression. We did not choose Havenwyck, rather it was the only one in the state with inpatient beds open at that time. Now I understand why. Very caring facility at the front door and …

  108. I was a patient at the child wing. This place is absolutely horrible. They have us sit in a room all day doing nothing we can’t draw or color we couldn’t even have pencils to do homework. We were not allowed to have books about vampires or …

  109. My son recently stayed at Havenwyck for a week because of a psychotic breakdown. We have never experienced anything like this. The staff at the hospital was wonderful. I called everyday, sometimes 2 or 3 times. They were always polite …

  110. In July of 2018, I was diagnosed with hypo manic Bipolar Disorder, and I was sent here. I believe that my third eye chakra had been activated, and I was put on meds to counteract my spiritual awakening. I was put on a high dose of an anti …

  111. I came to Havenwyck after going to the ER at U of M and being pressured into transferring here. After being in the hospital for four days, I can easily say that I would not recommend this hospital to anyone. I was also told by the U of M …

  112. If I could give this place 0 stars I would. I was a patient at this facility and was promised I would be held maximum 9 days. I was there 13. I BEGGED my “doctor” to keep me at the dosage I was at and he continued to increase them. I told …

  113. Was fine after my 72 hours (went to be taken off of a medicine) but forced to stay for over a week. There are no inpatient therapists or counselors, only psychiatrists, who you see once a day for a few minutes. You also see a social worker …

  114. A loved one went into Havenwyck recently. Chelsea, the social worker, was outstanding in her knowledge, compassion, and assistance. The patient rights advocate (Roger) was very helpful and quick to respond to questions I had. However, …

  115. I am 17 and I just got home from Havenwyck after one week. The staff were extremely judgmental to a girl in my day room who had ticks. They thought she was faking it. They are very loud at night and you must keep your door open. There are …

  116. What a horrible first impression for new patients and their families. I’ve taken many patients for admit over the years and their reception is horrible. Today I was transporting a scared 16 year old for admit. The poor child had to wait for …

  117. please never send your teenagers here they will get out with trauma, i wasn’t able to practice my religion here freely and no one stood up for my first amendment rights until my social worker stepped in and clarified that i was able to …

  118. My time at this location caused me to begin having suicidal thoughts. I went here seeking medication for my anxiety and was forced to stay on false accusations of being a danger to myself, causing disruptions to my normal life and driving …

  119. I had Dr. Kakar he was very understanding. I somewhat liked this hospital. Some of the staff needs more training because they speak to you as if they never had problems or ever been sad. And you can tell that they pretend to care because …

  120. I came here voluntarily, they FORCED me to stay, even after I told them I want to leave. I wasn’t harming myself or others nor I was thinking about it. I wasn’t hearing things or seeing things. Nothing that made me a danger to myself or …

  121. The worst hospital ever. My brother is there for more than 20 days and I want to get him out but they don’t let me. I even got him a comforter to be warm and they didn’t let me give it to him. Also, they don’t let us see the patients …

  122. No one on one help what so ever all I heard from the staff was that they were short staffed and under funded. Its a jail with meds. The DVD players didn’t work have the DVD’s they had listed weren’t there. The karaoke machine was broke …

  123. Had multiple food allergies and literally didn’t eat for two days after telling them multiple of times. Also took 3 days for the dietitian who did absolutely nothing lol what a broken place. Also not to mention a patient cracked there head …

  124. I wish I could give it less. I went here once after a suicide attempt. The overall condition, foods, and ways of being treated felt like that of a prisoner. We had to leave very quickly after everyone got food in the cafeteria just because …

  125. horrible place! bring your own tissues! and blankets because they don’t want to pay for heat! i felt like i was in prison for 8 days, but honestly i think prison would be better. they also ruined my clothes by putting them in the washer and …

  126. I was admitted here and most of the staff was very mean and would talk badly about the patients in front of other ones. They feed you almost nothing but junk. (A 450 calorie chocolate muffin as a “snack”) each staff follows different rules. …

  127. I was a patient here about a week ago in the adolescent unit. Honestly not too many complaints but i do have a couple. Lets start with the negatives. 1) they do not clean the rooms, at all. At the beginning, my room was clean. Several days …

  128. I wish I could give less than a one star review. I stayed here in August 2014 for a week because of a suicide attempt. I was told my self esteem problems were fake, instead of help with eating — they punished you for not eating. I was asked …

  129. Disappointed in the lack of sympathy they show for parents . I wanted to see my child, who has never had to be away somewhere and they didn’t care and told me no I couldn’t see them not even through a glass window or a private area of the …

  130. Honestly, after reading these reviews before I went to the hospital petitioned I was scared for my life. I’m proud to say I actually did get something out of it- I don’t wanna die anymore. BUT, that was all because of MY OWN thought process …

  131. I was here October/November of 2019 when I was 17 and straight up felt like I was in prison. The shampoo they provide feels like hand soap and we only got 5 minutes to shower. The environment is extremely depressing, literally the only …

  132. My daughter was inpatient there for a week. Day 1 and 2 were great, after that everything fell apart. There is little to no follow up between your child’s nurses and social workers. When I would call to see how my daughter was doing from …

  133. I was admitted here in 2013 just before my 13th birthday for trying to commit suicide. As soon as I got there my blood was immediately drawn and I almost passed out as I have low blood sugar. I was put into one of the group rooms while they …

  134. i went here at it was horrible, i was treated with no respect and it was like jail. the food was disgusting and there were no options for food either. whenever I would ask for medicine(some i needed to take as soon as possible) it would …

  135. a lot of the staff felt like they didnt really care about any of the kids (a few seemed to care though). we literally just sat in a room and colored and the rec therapy was useless. they gave me meds without telling me why or what they did …

  136. I won’t go into too much detail here but the therapy is almost nonexistent, I had issues with staff that required reporting, the place is dirty (spilled fruit cup in the lounge remained there for 2 whole days before I was discharged), I …

  137. I was a patient at Havenwyck a little over a year ago. The way we were treated for did not make me feel loved or cared for. In a way it felt like we were in actual prison. All I have to say to that is when patients (like myself) are hurting …

  138. I went there for 2 week and 3 days and there was no one on one therapy. It’s all group therapy. Then people have panic attacks and the staff just let them sit there in frok of everyone triggering everyone else. They try to help but they …

  139. My daughter was discharged yesterday. They made the process as easy as they could. I was explained what was going to happen and was informed when they wanted to give meds. They worked with her current therapist as well. My daughter said she …

  140. I stayed there for 12 days they got me on the right medicine. 3 meals a day, AC worked well. The best nurses were Jessica, Sue, Mary, Mark and Dan. I had two people on 3rd nurses that I didn’t get along with. I would give it a higher rating but we couldn’t go outside and no access to our cell phones.

  141. I was in this so called mental hospital back in 2000, for depression and this place was an absolute nightmare and made my depression a 1000 times worse!!!! It was like on flew over the cuckoo nest!!!

  142. I was admitted in the adolescent ward early October with low expectations.To say this place is disorganized is an understatement. For three days I was not given one of my medications and felt sick. When I brought this up with the …

  143. I was sent here in January for self harm. I have type 1 diabetes and they didnt put it into consideration whatsoever other than 2 nurses. I wasnt getting the insulin I needed and they refused to listen to my needs for 5 days. If I was there …

  144. Short staffed. Unsafe. Violent patients arent put on 1 to 1. A male staff regularly went into the women’s shower room for rounds which is highly illegal. Doctors over medicate and are highly conscending. The groups are the worst of any …

  145. I had to do 7 days here back in 2017 due to a suicide attempt, that was very close. I was lucky. I honestly had a good experience here, the all woman floor was awesome honestly. We had smoke breaks. The nurses and staff were all great. The …

  146. Should be closed.
    Almost a month since visiting this terrible place. Human experimentation at it’s finest… Over half the staff seems to dislike their jobs, the doctors are all …

  147. I was admitted there by Mental Health last year. Longest stay I ever spent in a Hospital and was very far from home. Food was not that great. However, staff was very helpful and awesome. They have satellite TV and made some really great …

  148. 0 stars
    my social worker sent me home with two weeks of anti-psychotics and DID NOT refer me to an outpatient psychiatrist and then lied about it because I called her …

  149. The nurses are disrespectful! Called up there for the care of MY minor and basically because I didn’t birth her they wouldn’t tell me anything. Told me I’m not a parent and told me to let MY child harm herself so she can go back there. …

  150. They are all glorified babysitters. I called twice a day, if not more. I was lucky to be received by someone who wasn’t annoyed.at having to do their job. I was against meds. I was told upon admission, that was fine. Yet, they constantly …

  151. Havenwyck and their AMAZING staff literally SAVED MY LIFE this place was the best thing ro ever happen to me. Shout out to Grant, Terell, Don, Maria, Allison, Megan, Tammy and countless others. Their compassion and care for patients is amazing.❤️ Thank you.

  152. I was transferred to Havenwyck in the fall of 2014, where I had a week long stay, though since then I’ve tried to forget my experience there. It reminded me more of a prison than an actual hospital. Although some of the nursing staff and a …

  153. I was there over 15 years ago & this place still haunts me. Worst place I’ve ever been to! If you care at all about the person going into Havenwyck, please think again! They treated the patients terribly… like cattle. Staff had no …

  154. Can I give 0 stars? Terrible communication from them. The only communication I received in the 7 days my teen was there was about my out of pocket cost. I callef numerous times for an update, to speak with a social worker ( they stated one …

  155. When I say the worst experience of my life, I’m not exaggerating. The only thing that has come close to the feelings of loss, confusion, shame, and loneliness I felt here is the grief after losing a loved one. I was struggling with …

  156. Came out worse then I went in. There’s no real therapeutic value to this clinic, the most therapeutic thing was when they allowed us to use watercolor and pencils. We slept on gym mats and if your family didn’t bring you a blanket you would …

  157. This is honestly the worst place to send your loved one. They treat their patients like prisoners, there’s absolutely no comfortable seating anywhere. The doctors absolutely don’t care, and they’ll keep you for however long they want with …

  158. Simply underfunded. The staff is mostly nice, but the doctors aren’t too great. My bed was simply a matt, very uncomfortable. They were extremely strict, but also extremely unstructured. We had no 1 on 1 therapy, simply rec therapy(which …

  159. Zero stars. You spend the day coloring or playing board games that are missing 80% of the pieces. I saw a psychiatrist about 30 seconds a day every morning. They gave me meds I told them did not work. No therapists. And they stole my stuff. …

  160. I was 17 years old and was on the kids side and they would give kids shots to “sleep” off their actions, was very scared and tramatizing. I also went when I was 18 years old and it was worse and all they did was yell at me constantly bcuz I …

  161. If I could put negative 5 stars I would. NOT send anyone you know here . Why this place is still around I do not understand. I have had a friend go in there and it’s constantly freezing, they aren’t allowed to have more than one blanket …

  162. No good advice and they didn’t even help me out they just have food and a bed
    Also was mistreated they never wanted to help you just want your money even in partial program it’s hell

  163. I geniunely wish I could give this hospital less than a one star review. It’s absolutely AWFUL and what they do is ILLEGAL. If you care about your loved ones, do NOT send them here. The staff does NOT care about you one bit and it truly …

  164. I was there for about a week maybe more. It was probably better then the first place in Lansing Michigan where I live let’s just say it’s different but keep you going from morning to night. Staff is great C2 I was in Jason I believe is …

  165. First place I’ve been; I recently spent some time there and I can honestly say that I came out of there a completely different person than when I arrived there; the daytime staff, for the most part, were very helpful nice nice and …

  166. The other patients will either make or break your experience here. I personally saw and felt the most healing from the patient’s compassion. The staff is okay, but they are not going to be the ones who will keep you sane. If therapy is the …

  167. WORST place ever. Dr doesnt care and i was misdiagnosed which is malpractice and i was intimidated by others inside and staff did nothing to calm it down. The beds were horrible, and i had so much retailiation i couldnt stand being there. I …

  168. My daughter was admitted to this facitily…. issue 1 they LOST half of her clothes and had every excuse in the book as to where they went….. “oh we mailed them to you”, “maybe they were given to another patient”, they even went as far as …

  169. I went here in 2017. Place was like jail, staff does not know how to handle people with hardcore mental issues, all I want to say is Mr. Rob was one of the best people I’ve ever met and he was the only good staff memebr. Truly a good guy. Everyone else can be fired.

  170. The first minute I had entered the building for my intake, I was asked to strip down and be touched by a nurse while I was completely naked. Throughout my stay, multiple patients puked everyday, the chicken was served raw, and sometimes …

  171. Hey there. I was a patient here for 12 days. I went in a scared child, and came out a completely different human. They completely neglected me and everyone else mentally, physically, and emotionally. If you care even a little bit about a …

  172. Horrible place. Absolute Nightmare….if you are looking for mental health treatment…..you will not get it here. The neglectful “care” of their doctors has harmed me beyond repair. If you care about someone….GET THEM OUT OF THERE!

  173. I was here in July for 17 days. I honestly don’t understand why so many people have rated this place so badly. Out of all the facilities I’ve been to, this was the best one. I thought the programming and groups were helpful. The doctor was …

  174. Being here significantly INCREASED my depression and anxiety. Absolutely nothing to do. No group therapy or one on one therapy. They wouldn’t give me my regular morning meds so I started withdrawling. Spent several days vomiting and …

  175. I just completed the Partial (Day) Hospitalization Program through Havenwyck Hospital. I’ve gone through a few a these programs and Havenwyck is among the best. The entire staff is a strong asset providing different perspectives along …

  176. I went to Havenwyck back in 2016-2017 while a 16 year old. While there I wasn’t allowed to go outside for 5 days, only allowed to color in the same room every day for 5 days all day. Did not learn any coping skills. I saw a doctor once for …

  177. This place needs to be investigated by federal and state officials! They need to shut it down! Look at the reviews, they don’t care! Red flags everywhere! They will milk your insurance company and milk you more with doctor bills thats out …

  178. I wish I could give 0 stars. I went here back in 2018 and it still haunts me. The staff is mean, not one person there truly cared if I left there and killed myself. They withheld my medication for the first few days I was there, even though …

  179. Traumatizing. I was there for panic disorder, and I was terrified. Would not send my worst enemy there. Luckily I was voluntary, so I was able to leave after 48 hours. Worst 48 hours of my life. …

  180. So I just came in to drop my sister some stuff off and your front desk receptionist is RUDE ! First of all this facility is a place of care . She needs to learn how to talk to people and have some what some compassion . That’s my first …

  181. I enjoyed my stay here and made lots of friends I could relate to, but a lot of fights because nurses were disrespectful towards some kids. The kids unit was a 10/10 I loved it there

  182. I wanted to get help. I was suicidal and I needed support and help. The only thing that helped me through my tough time was the other patients. I wasn’t told anything by the staff. I got most of my information from the other patients. I was …

  183. It was horrible, they took me off all my medication (6 different antipsychotics and antidepressants) at once cold turkey for half my stay, my whole body wouldn’t stop violently shaking to the point I was sore. I don’t understand what this …

  184. I have PTSD from going there. I had to fight for my right to make an informed consent of my treatment and medication. Got told that I was a horrible woman for breastfeeding and taking medication and that I should “just give him formula like …

  185. I was voluntarily admitted and it was not a great experience. The staff was hit or miss with most of them caring more about getting through the day than actually helping us with anything. The groups were not helpful and we spent most of the …

  186. I’ll be honest if it wasn’t for this place I’ll be dead . You get what you give . You must go to groups . You can’t heal being locked up in your room all day. Engage with your doctor let them know how the meds feel . I’d go back if I need …

  187. the only reason for the negative reviews is because obviously no one is going to like being in a hospital. hospitals like this are there to keep you safe and regulate you and they do just that. no one would like going back there but the …

  188. This was the worst mental hospital I have ever gone to. No help was offered and all they provide to you is food, water, and a bed to sleep on. Staff is very disrespectful and only about three people there were kind to me, unfortunately-the …

  189. This place traumatized me and is the reason I can no longer work. I am getting a lawyer! They forced me on medications without even telling me what they were treating me for. They did not give me all of my discharge papers (specifically my …

  190. They severely over medicated my disabled daughter to the point she was having life threatening seizures and could have died! Told dr upon admissions of her sensitivities and they didn’t care.

  191. I was supposed to be transferred from the hospital to inpatient care at this facility but they turned me away because i’m a type one diabetic and didn’t want to deal with the responsibilities of taking care of my health. That says a lot about their care for their patients and it’s also discrimination against my disability.

  192. Well, what do you do, when you care too much? You begin to look back and think of how stupid you were. I myself do it a lot. Since being regulated and taking my meds I can say that I’m much better. But all I needed was for someone to tell …

  193. I will give zero stars, since I was there back in the summer of 2017, and similar to Henry Ford Psych, Havenwyck is awful. The staff are beyond invalidating and extremely judgmental. One staff judged me based on my issue I had a Oakland …

  194. The day program literally changed my life thanks to the absolutely wonderful staff especially Carla, Dan and Dr. Singhal! The whole staff really cares for your wellbeing and makes it a safe environment for healing. Thank you all again!

  195. Zero stars. One of the worst dehumanizing facilities around. No personal care. No thought on medications. Rooms were terrible. No privacy or sense of humanity. Degrading. Dehumanizing. Facility dirty. Unorganized. Poor communaction. Lack …

  196. Every time I call the place so I can talk to my relative, the staff pretends they’re either hungry howies or pretend to not speak English. There was also a instance where they told me my relative was asleep or that they didn’t know who I …

  197. I went here in early December of 2020. This place was absolutely terrible. They put me on medicine that changed me into a complete different person. I was always irritated and angry and my family was scared to even be around me. When I told …

  198. I stayed here for 30 days 3 times several years ago in A unit and I had money stolen and a pair of shoes. Big shout out to Chris,nurse Jen,nurse kelly and ryan

  199. I voluntarily came there and it was a horrible decision. At first I was told 3 days is average stay and I only needed 3 days worth of clothing and what not. Every single thing is taken away from you, including shampoos and toiletries. …

  200. I am keeping this anonymous. I was in there a few weeks ago for psychosis. I am 13 and shared a room with a nice guy but my god does that place still haunt me. 3 nice staff. Only 3. I will not name them for their privacy but lord, a mental …

  201. To all who were told they would only be there 72hrs max. Unfortunately that’s not a havenwyck thing… that’s a Michigan state thing. To get people to sign the papers. Once you do it’s a wrap. Havenwyck has issues but trust me once you go someplace else you will understand how good havenwyck is.

  202. My son was there for 10 days after that he was worse and died a week later in a car accident. He never had help in there never counseled for his problems. I blame the psychiatrist for putting him on the wrong medication
    .now my only son is gone. The mental health system is broken

  203. I went here for a week in mid December 2020. Staff was terrible. Randomly gave me medication and didn’t tell me what it was. A girl scratched herself till she bled and they didn’t stop her instead they asked her to do it outside? Super …

  204. I am a former patient I was in your hospital from Dec 15th 2022 I arrived is ems at 4:53 am I was transported Their by star ems you all picked me up from Common Ground I was allegallay obtained by two officers from the auburn hills police …

  205. The staff doesn’t care. The social workers are awful. The doctors don’t even call you back or won’t even talk you even if you are Guardian. Please don’t send your family members here. They don’t really even care. It’s almost negligent to …

  206. I was here years ago and it traumatized me so bad that it made my mental disorders /worse/ and, to this day, I am terrified to seek professional help. Was yelled at, degraded, and within twenty minutes of my arrival, was violated and told …

  207. Hold people against their will. Does not offer mental health help. Not sure what the gain is for this institution…money or ego. Refuse to talk to you, no treatment plans. When asked why certain meds are given, told “they will take them or …

  208. Took my stepdaughter here for mental health treatment. They did absolutely nothing to help her. They made us take her home after a few days of doing absolutely nothing to help her. They billed us an astronomical amount after doing …

  209. One of my closest friends stayed here back in April. She described the environment as absolutely terrible and only made things worse for her mental health issues. She took her life on May 8th, 2022. This place needs to be investigated. Please protect yourself or your loved ones and avoid.

  210. i was here last month over a suicide attempt. this place is an absolute nightmare. i was in the childrens unit of course because im 13 and the children here arent even allowed to act like children. they put it down that i was “attacking …

  211. My wife voluntarily admitted herself and they immediately misdiagnosed her despite my having her medical records sent to them. My wife has been part of a case study at UTSA for 17 years for a medical issue. The first thing that the …

  212. This Mental Hospital isn’t as bad as the reviews let on, I stayed here for 8 days back in December and I think it really helped me. They have groups and they make sure they do multiple blood test on you to make sure what medication fits …

  213. Extremely abusive staff, deprivation of *prescribed, medically necessary* drugs, excessive use of ativan injections, constant threats of solitary confinement or restraints or injection, keeping patients for *months* because they were “non …

  214. Having my 13 yr old daughter admitted to Havenwyck was a pretty scary time for my family. Total stay was 8 days for Major Depressive Disorder. My child was able to call home daily during set times. All staff from the moment we walked in was …

  215. Not a place to go for help.. it’s more punishment than help.. anything you do or say they threaten to keep you for 30 days.. if you don’t have ptsd before you go in you’ll have it when you leave.. the food is beyond horrible. The toilet …

  216. absolutely horrible. the staff there were so horrible towards me and others. I got yelled at for asking for a cup of water at night. They weren’t even nice about anything they said or did. Maybe considering we’re patients in a MENTAL …

  217. I would leave no stars if I could ! When I tell you this place is apart of my nightmares I mean it !! MOST of the staff was extremely rude & I was a child during my stay … The whole staff had a inside joke where they called a very sweet …

  218. I checked myself into this place and stayed for ten days. I witnessed staff bullying and antagonize patients that were disruptive. The group therapy is a joke and I talked about my cats most days. There is no individual therapy. I felt like …

  219. Had a family member there and was treated poorly. Staff members were very rude (Terra) to be exact hung up on us 3 times to be exact. The Doctor purposely kept the patient longer due to good insurance purposes even though she was compliant …

  220. This place is somewhere to go for mental health treatment and they do their job well. Don’t let these reviews scare you, the staff is supportive and amazing. They have helped me so much, and everyone that I know that has done their program …

  221. 100% the worst. The food was horrible, I had my weight read out in front of others, the bathrooms were shared between rooms, there were three to a room, the group rooms are rarely clean, if you’re sick, you still have to participate, the …

  222. If I could leave negative stars I would. I was here November of 2020, and when I tell you they treat you like absolute GARBAGE!! From
    The doctors, to the workers to the food. It’s ridiculous. This should be a place …

  223. Brought my oldest daughter here twice before getting wise enough to take her to Chicago for much better care. Both times the child went to this facility she got separate diagnosis from the last and neither time she was released was there …

  224. If I could leave negative stars I could. They only care about insurance money and not treating patients. They refuse to provide a treatment plan nor tell patients why they are forced to stay there with receiving help. I wish there was a …

  225. This place was horrible. They did a great job at traumatizing me instead of helping me. They tried moving me to a different team because I was “too close” with some of the patients. I have social anxiety, and I felt comfortable with the …

  226. Havenwyck was one of the best places I’ve received care from. The staff were great- the techs worked hard, but still made you feel cared for and not like a number. The nursing staff was great as well, always willing to answer questions. The …

  227. I’m only giving this place one star because I can’t give it a negative star. I went in there voluntarily. I was told it would be 72 hours. I was kept for 8 days. It would have been 9, but my husband got me released. They say you’ll be there …

  228. I agree with the other reviews. It felt more like a prison than a hospital. There was no individual therapy or even therapists on site, which some of us desperately needed. The whole purpose of this hospital is medication management. The …

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