Hawaii Central Federal Credit Union

Bank/credit union, Hawaii Central Federal Credit Union

Serving Hawaii since 1937, Hawaii Central Federal Credit Union membership is open to all who live, work, worship (full-time) or attend school on Oahu. See more

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Hawaii Central Federal Credit Union Contact Details

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Hawaii Central Federal Credit Union Reviews ( 23 )

  1. WORST BANK EVER. Withheld my money and didn’t say anything. Everytime I called to check on the status of my refund, they said it was unavailable. They waited until I got pissed off to actually look into my situation. This bank is a joke.

  2. Everything very fast! Less than 30 minutes for open new accounts. Paperwork quickly! Every each steps no waste time. #High rates #smooth #perfect

  3. Good things never over draft no fees. Being closed on weekends annoying. Also alot of trouble getting money on time direct deposit releasing of funds. Some staff absolutely fantastic , others….ehh. still needs alot of work but better than alot of banks here !

  4. Poor Customer Service, telephone service is poor service, especially in making making payments, transfer, loan payments, etc. Using the automated service calls on the telephone top systems, spend too much time before you can proceeds to the main menu. Please improve your voice automated to simple message.

  5. Been a customer since 1979, needed to update accounts, Genie was very wonderful, did all the paperwork, was fast and efficient. I was done with my banking within 30 minutes. Continue to be loyal customer.

  6. Phone Etiquette is very poor. Especially from someone who answers the phone by saying “hello” multiple of times instead of starting with an introduction with EACH call being picked up. Employees, New/Old need to be retrained on how to …

  7. Absolutely the best loan rates in Hawaii. Also super fast process during the new account opening and getting the loan. It took less than an hour from the moment I walked in until I had the loan check and the new account , with online loan application done an hour before that. I highly recommend HCFCU! Very friendly staff as well!

  8. I’ve been a customer for a over 20 years now. Staff is always friendly and courteous. Not a huge bank with the 1-800 service numbers to call and all the prompts, just local numbers with local service. Fast, friendly, and on Hawaii time. Rates and services competitive, just the bank for me.

  9. I like this credit union. My old credit union was absorbed into this one and there have been no problems. I no longer live in Hawaii and the credit union has always been able to handle that. Better than a bank.

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