Head And Neck Associates of Orange County - Mission Viejo
Head & Neck Associates of Orange County offers ENT services, such as thyroid surgery, sinus surgery, and allergy treatment. Call our Mission Viejo … See more
Dr. Wells is very professional and has helped me over the past 10 years. The office staffs efficient, pleasant and most importantly help him to be on schedule.
Dr. Wells puts you at ease, answers all your questions as if it was a friendly conversation, and has a quiet authority because he is a low key professional.
Very attentive and friendly staff, and I felt in great hands with Dr. Cho for my recent neck surgery. He took the time to assess my condition and explain to me the situation and possible outcomes…thank you all!
BE AWARE!! BE AWARE! This office over charged us. Do not ever signs any paper until you know what you are signing for. They should disclose to their Patients. it was bad decision going to this office. Definitely will not recommended it to anyone
Watch out company is a fraud. Dr. Thompson is the worst still have issues from his so called work. Billing office has been harassing me & threatening to take me to court & garnish wages this has been going on for over a year. Bill was paid …
Dr. Bredenkamp has been my ENT oncologist for 10 years. He has always been kind, caring, honest and direct in my diagnoses, treatment and prognosis. This past summer the cancer came back for the third time with squamous cell cancer of the …
I went to see Dr. Jakobsen. While in the tiny exam room, HE TOOK OFF HIS MASK to explain my medical condition for three or four minutes. What does Doctor Jakobsen know that the rest of the GLOBAL medical community doesn’t know? Quite frankly, Jakobsen’s behavior is reckless and rude!
I’d been having hearing problems: ringing in my ear, throbbing, acute pain, and muffled hearing. At one point, I could hear my own pulse. It probably started six months ago after my trip to Playa del Carmen. I had been swimming on vacation …
Performed an amazing surgery and do everything possible to accommodate patient’s needs. If you have a serious problem, this is the place to go. Dr. Luu and the entire staff are SUPER!
I have been a patient of Dr. Wells for over a decade. Very efficient. Also helped Hubby through face surgery necessary because of a cyst. George is also very much to be commended. He “runs” that office with his smile and efficiency. …
Dr. Crockett was amazing with our little 3 year old . I am so grateful that Dr. Khatibi recommended Head and Neck Associates of Orange County. My husband and I are extremely pleased with Dr. Crockett’s excellence!
Dr. Mark Jakobsen took my 90 year old Mom as a walk in appointment. She had already seen an urgent care general practitioner, who recommended Dr. Jakobson after he himself could not remove the tip of mom‘s hearing aid. The oval tip had …
Dr. Cho is very attentive and thorough. Asks a lot of questions and is very detailed. I read a negative review before I went to see him and I didn’t get it. I still don’t get it. I really like him and I’m glad I’m seeing him, I appreciate what he is doing to try and help me. I do recommend him.
Services provided were very expensive. Even with insurance I was left with a large amount due out of pocket. I was also surprised that the only parking available for the office was in a lot that charges for parking and that the office did not validate.
I am a current patient here at Head and Neck Associates with Dr. Jakobsen as my physician treating my Spasmodic Dysphonia. I’ve seen them improve their patient/staff relationship. It is not always easy to deal with the public with specific …
Disappointed in this doctors organization because I
was treated differently when I declined a hearing test . Went into the appointment knowing I had vertigo. Just wanted the ent doctor to treat me for this …
If you ever need a ENT doctor, Dr. Wells is simply outstanding. You will find that he is an excellent surgeon, provides phenomenal care and follow-up.
You will be hard pressed to find a better doctor and even better person.
Mike M – Mission Viejo
I feel so fortunate to have found Dr. Thompson. After suffering from intense sinus infections for over 25 years and one previous sinus surgery from a different physician, Dr. Thompson has helped me regain my health and life back. Upon my …
My first consult with Dr. Luu and I was very pleased with his assessment and the follow up instructions that will be done. I look forward to under this physicians care. The office and staff were exceptional as well. I highly recommend Head and Neck Associates of Orange County.
I was able to schedule my appointment, and seen within 10 minutes from the front desk to the examination room. I was very happy with the examination and treatment for my medical problem. Dr. Wells is very compassionate & thorough. Very happy.
Boorish attitude of the staff to the patients.
We arrived on time. I have a child with special needs. I alerted the staff.
They let me fill out the paperwork. Which, as it turned out, I had to fill out …
Concern for patient safety and convenience is usually very good, but last week’s visit ended with disappointment. After seeing Dr. Thompson, I stood and waited to make my next appointment for 25 minutes in the lobby. When I finally was seen …
Dr. Thompson is a personable, I liked the time he took to access my problem. I found him, honest and humble. He was interested in helping me. He gave me options and recommendations. …
Dr. Jakobsen is the best! I have had problems with my ears for years and have been to about 10 different doctors for it. His technical expertise is exceptional. He is also caring and patient and answers all your questions without rushing you.
Incredibly professional and kind staff from the initial phone contact to the front office staff
The physician was kind thorough patient and proactive without undue stress or …
This was my first time coming to this office and I will not be returning. The staff was extremely rude and had me wait for over an hour when I showed up early for my appointment. When the doctor finally arrived, he took off his mask while …
usually there’s a wait for dr. mundi, but once you are with him he knows your background and listens and answers questions. i get my tine with him! he also explains things simply, so you can understand. for the amount of front officer staff they have that part should go quicker than it does. my only complaint.
The facility is always clean and inviting, the staff is friendly and helpful and Dr Jakdobsen is always professional and kind- has a nice warm personality
Technicians and Doctors were very attentive to my concerns and answered my questions thoroughly. I received a very thorough hearing evaluation and feel that I have all I need to address my concerns in the near future.
My son had a hematoma in his ear from Jiu Jitsu. It needed to be drained quickly or it would harden and he would have Califlower ear. They took him same day I called and drained and compressed his ear. Looks like it will almost be normal.
Dr. Luu has done an incredible job so far. He explained what would happen and how he would go about it. The recovery has sucked a little but not really more than I had expected. And the big part I can breathe again.
Dr Christopher Thompson and Medical Assistant Winnie are terrific. Dr T is very through and addresses any of my concerns with focus. Dr Thompson has been instrumental in my Cancer Diagnosis , Treatment and Recovery .
Dr. Thompson is awesome! He is always very professional, competent, and personable. Thanks so much too for working us in to take care of the incessant nosebleeds Evan was having.
Dr. Mundi is the best! His demeanor is very pleasant, he takes the time to fully explain things and my surgical procedure was outstanding. The office staff is also really nice.
Dr. Cho is amazing. He did my surgery last week and I felt 100% confident under his care. Dr. Thompson removed my drain 2 days later and will remove my stitches on Wednesday. He is covering for Dr. Cho for a week and was very nice, but he’s not Dr. Cho.
As always, Dr Cho was on top of it. I’ve been free from ear issues for over a year now. But this time, the ladies up from were fantastic. I was extremely late for my appointment, but the ladies were ready to let me see another doctor, …
I had wax in my ears. Went in to make an appointment. The girl on the desk said she could probably get me in right away. Waited less that 10 minutes. Saw the doctor who removed the wax buildup and I was out in less than a half hour. 5 star service. Made an appointment for six months.
The office is nice and clean and well coordinated and so is the staff, they all very professional and hepful. To me is a great medical office with Dr. Saini and Dr. Jakobsen 2 very knowledgeable doctors with a very special touch.
I was able to get an appointment right away for my vertigo and saw Dr. Luu who was very knowledgeable and professional, identifying and resolving my problem.
Was told to arrive early, and I did. Waited in waiting room, then long time in treatment room. Doctor flew in, flew out, talked fast, rushed through appt and was gone. Good doctor but I sure didn’t feel he cared about me.
I have been going to Dr. Jakobsen for over 10 years. I call him my practical/miracle doctor because he fixes what is negatively disrupting my life. EX. Hearing loss, ear infections and severe vertigo. I never saw a doctor spend so much …
Recently, I was lured in by a hearing aide “sale” flyer in the mail to a hole in the wall for a test. The hearing aide sellers (including Costco) employ techs who can do the hearing test. But then their job is to sell their hearing aides. …
What a team!!!! Ive been to this place a few times- for me and for my daughter needing ear tube placement. Everyone, every single time- Have been very professional, kind, knowledgeable, and just all around seem very happy with what they do and the people they work with. This place makes me feel at ease. Highly recommended:)
Amazing customer service! I’ve worked with over a dozen doctor’s offices over my journey with thyroid cancer. Emerald and Cora were so kind and helpful. It is refreshing to feel like a person rather than a task. I highly recommend this office.
I have had 3 lower right jaw surgeries due to cancer by doctors from Head & Neck Associates of Orange County. They did an outstanding job not only with the surgeries but also with the after care. They really care about you personally and …
Hi everyone,
I am the patient of Dr Mundi..Dr Mundi is an excellent doctor..I had my thyroid surgery 1 week back..It went well..Dr Mundi did a good job..My voice didn’t …
It was very busy in the waiting room but I lucked out with only about a fifteen minute wait. Dr. Jakobsen is very genial and he quickly dealt with the issues I was having.
Telemedicine call since I had Covid. Prompt phone call with Dr. Lu to discuss ear infection problems. He explained how Covid could cause the problem I was having. Medication prescribed.
I live going to my Head Neck and Associates office for my allergy needs. The people are warm and friendly. The office is spacious, clean, and comfortable.
This was the worst experience I have ever had at any medical facility. As someone who has years in the medical field I am hugely disappointed by the treatment I got here or lack there of. 45 minutes past my appointment time and still …
Both the facility and Dr. Crockett made my experience as pleasant as possible considering that doctor visits and surgery aren’t meant to be fun activities. I received great service and a good outcome with minimum suffering.
My husband has diabetes and has been with Dr. Radovic for over 30 years. Dr. Radovic is very professional and personable. We see him every 90 days for toe nail clippings, but I can usually get to see him within a day or so if something comes up.
Appointment was on time, however, I had an allergic reaction to the anabiotic. It took me two days to get someone to answer for a replacement antibiotic.
The doctor himself was great and took care of everything I needed. The wait to see the doctor was awful. I was there a total of 2 1/2 hours to get my ear looked at. After two hours in the waiting room, I was ready to walk out but they …
This was a very good experience with the doctor and staff. I felt like the doctor listened to me and understood my problem. I have some testing scheduled and I’ll have a follow up visit later. I’m getting anxious to get this current health issue behind me.
My experience with this place is they cancel on you then reschedule then cancel on you. They then give you bad info and then cancel on you for that info. I have been called by 4 different people and the last one that called me to …
The service at this location is ridiculous. Informed of a telemed appointment available and waiting a week but wondering when the zoom call invite will arrive. Told by two receptionists that I have to wait on the day of my appointment …
Dr. Sunil Saini was so professional and warm. He took his time explaining to me all about the testing for my potential penicillin allergy. He couldn’t have been nicer. In fact after my experience with him I recommended him to several of my group of friends and they were glad to get the reference.
Dr. Thompson is the absolute best. He takes his time with you and is down to earth. He was incredible with my son who had a rare and serious sinus infection. He managed to fit both my kids in last minute when even my pediatrician couldn’t manage. He is incredibly kind and I am so grateful for all he has done for both my boys.
I have been to several doctors about my problem with my sinus. Not one of them did a complate exam. Dr. Thompson was the first find my problem and treating me.
Dr. Jakobsen appears confident, is very communicative and ruled out surgery for my particular problem (yay). He prescribed meds which seem to be helping. My follow-up is in 2 weeks.
Dr. Thompson was the first doctor/specialist to give me a no-nonsense diagnosis and plan of action. Went through with the surgery to fix my deviated septum and followed all directions pre-and-post operation and could not be happier. I have also recommended my family to Head & Neck Associates of OC and will continue to do so.
I made an appointment several weeks before (which was the first available) and two days before the appointment, right before the holidays, at 5:01 pm, I get a message from them that they had to reschedule me. I call back a few minutes …
Dr Jakobsen is always very thorough and knowledgeable. Things get explained well and completely. I highly recommend him specifically, but I understand they’re all good.
Dr. Micheal Cho is truely the best ent doctor I have found for my ear problems! He is so professional and knowlegeable! Excellent Dr. that I felt confident from my first visit! …
I went 15 minuets early as a new patient in order to fill out necessary forms. Although there were several people checked in & waiting in the lobby, I was able to check in promptly and showed my insurance ID’s and filling out the forms. In …
Clean and friendly staff. Doctor Mundi, Dr. Supance and Dr. Balaker are all great. I’ve been here for my own personal ENT issues and ear issues and my baby had her frenulum clipped because she had a severe tied tongue. They work fast and …
My 7 day old had a tongue tie and our pediatrician referred us to this office. Dr. Dennis Crockett was fast and efficient with his diagnosis and treatment (releasing the tongue tie). Highly recommend him! He was so pleasant to deal with and put my worries at ease.
Dr. Crockett may be a man of few words, but he has so much experience, and nailed my chronic sinus issue with a CT scan, and some simple nasal spray. Within 2 days, my chronic sinus pain disappeared, and I’m a Happy Camper now! Thanks Dr. …
Always a pleasure. Dr Jakobsen is just great!
Dr Luu was kind and through at my appointment
Dr. Wells is very professional and has helped me over the past 10 years. The office staffs efficient, pleasant and most importantly help him to be on schedule.
Great job and lots of info from doc, thanks
Friendly, helpful, kind.
friendly, professional, curteous
He is a good one!
Nice and clean facility. Recommend.
To the point, clear.
good experience
On time and professional.
The staff was very helpful and polite.
Quick, efficient and thorough.
Timely & efficient
Very comfortable experience
Dr. Thompson is the BEST!
Professional and efficient
Very good , thank you
Very thorough and efficient
Awesome and complete assessment and treatment.
Always prompt services with excellent staff and physicians.
Good service and great doctors
All good
Susan did so good and seemed like she wanted to and she helped when I called bout my authorization
STAFF ISVERY EFFICIENT
Dr Jakobson is the best
Dr Mundi is great.
Always good customer service
Professional and very great service.
Thanks for your help!
Oustanding friendly care by Dr Jacobsen!!!
Good and fast service
Good doctors. Ear plugs for water sports I got have never worked properly even after multiple edits.
Very nice and nice Dr.
Dr. Cho and his staff were great! I highly recommend Dr. Cho
Appreciate the level of detail and time spent to help with my medical issue.
Very pleased with the results.
Good doctors and very pleasant/efficient staff
Great service, concerned doctors and nurses, nice facility, personal care. I’d give more stars if I could
Dr Saini is consistently knowledgeable, supportive and kind.
Miss Kiara Leng was so sweet and efficient.
Dr. Jakobssen really put my mind to rest with the diagnosis and blue print for recovery. I am grateful to him for this.
suoerior care from the Front desk to the DR definitely recommend
DrJacobson was very knowledgeable.
This is my second time to Head and Neck Associates. I find their front desk efficient and thorough as well as their doctors.
Dr. Thompson made a wrong diagnosis and fabricated lies in my medical records. Provided me with poor care and no follow-up ENT services
Very friendly,clean, and well organized.
Dr. Crockett is an excellent physician.
Very little wait, professional staff and Dr. Crockett is very attentive.
Dr. Wells puts you at ease, answers all your questions as if it was a friendly conversation, and has a quiet authority because he is a low key professional.
Dr Jakobsen is great. Gentle and knowledgeable.
Dr. Mundi was very professional as always
Very helpful. Timely appointment and friendly staff.
Doctor Saini and the staff here are great!
Dr. Lu Is always a good listener and is quick to order follow-up tests.
Very attentive and friendly staff, and I felt in great hands with Dr. Cho for my recent neck surgery. He took the time to assess my condition and explain to me the situation and possible outcomes…thank you all!
BE AWARE!! BE AWARE! This office over charged us. Do not ever signs any paper until you know what you are signing for. They should disclose to their Patients. it was bad decision going to this office. Definitely will not recommended it to anyone
Watch out company is a fraud. Dr. Thompson is the worst still have issues from his so called work. Billing office has been harassing me & threatening to take me to court & garnish wages this has been going on for over a year. Bill was paid …
Dr. Bredenkamp has been my ENT oncologist for 10 years. He has always been kind, caring, honest and direct in my diagnoses, treatment and prognosis. This past summer the cancer came back for the third time with squamous cell cancer of the …
Dr. Thompson and staff are amazing!
Love dr Supance and nurse Belinda. They’re both amazing, thank you both!
I can not begin to say enough good things about Dr. Thompson. He is kind, professional and skilled at diagnosing and fixing your ENT related issues.
DR. MASSOUDI HAS TAKEN CARE OF MY LOWERBACK PROBLEMS SO I COULD WALK WITHOUT THE INTENCE PAIN AND PASSING OUT. GREAT EXCELLENT DOCTOR.
One of the most amazing experiences we’ve ever had.
They are prompt and right on time. Dr. Luu is professional . I will definitely go back for future services .
Incredible doctors and nurses! I felt like I was in the very best of care.
The office was very polite and efficient. I would highly recommend this office.
I went to see Dr. Jakobsen. While in the tiny exam room, HE TOOK OFF HIS MASK to explain my medical condition for three or four minutes. What does Doctor Jakobsen know that the rest of the GLOBAL medical community doesn’t know? Quite frankly, Jakobsen’s behavior is reckless and rude!
Was promptly seen by Dr. Wells and they got me scheduled for an appointment quickly too. He had great bedside manner as well.
Happy helpful office and excellent doctors! Highly recommend.
Tldr nice facility but in a paid parking lot.
Very clean facility – when you enter the doors everyone seems to get confused …
These Doctors are the best! I have the privilege of working with them and now being a patient.
I’d been having hearing problems: ringing in my ear, throbbing, acute pain, and muffled hearing. At one point, I could hear my own pulse. It probably started six months ago after my trip to Playa del Carmen. I had been swimming on vacation …
Best thing that ever happened to me. And everyone is so nice from the fount desk to the doctors.
Performed an amazing surgery and do everything possible to accommodate patient’s needs. If you have a serious problem, this is the place to go. Dr. Luu and the entire staff are SUPER!
We had a great visit with our newborn
This was an initial visit and went well. Now we will see if the procedure goes equally well and acutually help my condition.
Very professional, pleasant and best on time!
All visits have been professionally managed by friendly staff and quality doctors. A very pleasant experience.
I have been a patient of Dr. Wells for over a decade. Very efficient. Also helped Hubby through face surgery necessary because of a cyst. George is also very much to be commended. He “runs” that office with his smile and efficiency. …
Dr. Crockett was amazing with our little 3 year old . I am so grateful that Dr. Khatibi recommended Head and Neck Associates of Orange County. My husband and I are extremely pleased with Dr. Crockett’s excellence!
Dr. Mark Jakobsen took my 90 year old Mom as a walk in appointment. She had already seen an urgent care general practitioner, who recommended Dr. Jakobson after he himself could not remove the tip of mom‘s hearing aid. The oval tip had …
Dr. Cho is very attentive and thorough. Asks a lot of questions and is very detailed. I read a negative review before I went to see him and I didn’t get it. I still don’t get it. I really like him and I’m glad I’m seeing him, I appreciate what he is doing to try and help me. I do recommend him.
Services provided were very expensive. Even with insurance I was left with a large amount due out of pocket. I was also surprised that the only parking available for the office was in a lot that charges for parking and that the office did not validate.
Dr. Thompson and his nurse Winnie are the best. I’m glad he’s my ENT.
I am a current patient here at Head and Neck Associates with Dr. Jakobsen as my physician treating my Spasmodic Dysphonia. I’ve seen them improve their patient/staff relationship. It is not always easy to deal with the public with specific …
Got in within reasonable time, doctor was great!
Dr Luu was very nice and did a great job cleaning the wax from my ears
Disappointed in this doctors organization because I
was treated differently when I declined a hearing test . Went into the appointment knowing I had vertigo. Just wanted the ent doctor to treat me for this …
If you ever need a ENT doctor, Dr. Wells is simply outstanding. You will find that he is an excellent surgeon, provides phenomenal care and follow-up.
You will be hard pressed to find a better doctor and even better person.
Mike M – Mission Viejo
Love the folks there and Dr. Wells is wonderful
The people at this facility really care. I would highly recommend them to any and all.
Julie, RN did a great job prepping me for surgery. She was kind and competent. Thanks Julie! I appreciate you!
I feel so fortunate to have found Dr. Thompson. After suffering from intense sinus infections for over 25 years and one previous sinus surgery from a different physician, Dr. Thompson has helped me regain my health and life back. Upon my …
My first consult with Dr. Luu and I was very pleased with his assessment and the follow up instructions that will be done. I look forward to under this physicians care. The office and staff were exceptional as well. I highly recommend Head and Neck Associates of Orange County.
I was able to schedule my appointment, and seen within 10 minutes from the front desk to the examination room. I was very happy with the examination and treatment for my medical problem. Dr. Wells is very compassionate & thorough. Very happy.
Boorish attitude of the staff to the patients.
We arrived on time. I have a child with special needs. I alerted the staff.
They let me fill out the paperwork. Which, as it turned out, I had to fill out …
I saw Dr. Jakobsen and he is great. The whole staff is as well. Seeing these people is not a scary doctor experience.
Concern for patient safety and convenience is usually very good, but last week’s visit ended with disappointment. After seeing Dr. Thompson, I stood and waited to make my next appointment for 25 minutes in the lobby. When I finally was seen …
Dr. Thompson and his assistant are always great!
The staff was friendly and I was able to see mr Dr. a little before my appointment time.
Dr Jakobsen and his team are truly outstanding. Kind, considerate and caring. Excellent experience with a smart doctor!
Dr Crockett is easy to talk to and diligent in his diagnosis.
Dr. Thompson is a personable, I liked the time he took to access my problem. I found him, honest and humble. He was interested in helping me. He gave me options and recommendations. …
Dr. Jakobsen is the best! I have had problems with my ears for years and have been to about 10 different doctors for it. His technical expertise is exceptional. He is also caring and patient and answers all your questions without rushing you.
Dr. Saini, Holly and all in this office are exceptionally attuned to providing patient driven services. Best in O. C.
Always professional great bedside manner and they take time to explain any procedures or concerns
Appointment on time.*****
Saw the doctor quickly. ******
Discussed my issues *****
Answered all of my questions.*****
Front desk staff, the nurse and doctor Thompson all were excellent and everything went smoothly.
Incredibly professional and kind staff from the initial phone contact to the front office staff
The physician was kind thorough patient and proactive without undue stress or …
My experience is always positive- everyone in the office is pleasant, knowledgeable and helpful!
This was my first time coming to this office and I will not be returning. The staff was extremely rude and had me wait for over an hour when I showed up early for my appointment. When the doctor finally arrived, he took off his mask while …
Dr Bradenkamp was very thorough and the entire office was great . Thank you !!
usually there’s a wait for dr. mundi, but once you are with him he knows your background and listens and answers questions. i get my tine with him! he also explains things simply, so you can understand. for the amount of front officer staff they have that part should go quicker than it does. my only complaint.
The facility is always clean and inviting, the staff is friendly and helpful and Dr Jakdobsen is always professional and kind- has a nice warm personality
Very professional and friendly staff and doctor. Doctor was very easy to communicate with and asked a lot of good questions.
Dr. Bredenkamp and staff are all very professional. I know that I am always in the best care.
Dr. Jacobsen and his assistant Tanner were professional and caring and got down to business
Quick and easy. Dr. Thompson was great. Thanks.
Technicians and Doctors were very attentive to my concerns and answered my questions thoroughly. I received a very thorough hearing evaluation and feel that I have all I need to address my concerns in the near future.
My son had a hematoma in his ear from Jiu Jitsu. It needed to be drained quickly or it would harden and he would have Califlower ear. They took him same day I called and drained and compressed his ear. Looks like it will almost be normal.
Dr. Luu has done an incredible job so far. He explained what would happen and how he would go about it. The recovery has sucked a little but not really more than I had expected. And the big part I can breathe again.
Dr Christopher Thompson and Medical Assistant Winnie are terrific. Dr T is very through and addresses any of my concerns with focus. Dr Thompson has been instrumental in my Cancer Diagnosis , Treatment and Recovery .
Very Professional and knowledgeable people. Dr. Thompson listens and really cares about fixing the root cause.
Dr. Thompson is awesome! He is always very professional, competent, and personable. Thanks so much too for working us in to take care of the incessant nosebleeds Evan was having.
Dr. Mundi is the best! His demeanor is very pleasant, he takes the time to fully explain things and my surgical procedure was outstanding. The office staff is also really nice.
Dr. Cho is amazing. He did my surgery last week and I felt 100% confident under his care. Dr. Thompson removed my drain 2 days later and will remove my stitches on Wednesday. He is covering for Dr. Cho for a week and was very nice, but he’s not Dr. Cho.
As always, Dr Cho was on top of it. I’ve been free from ear issues for over a year now. But this time, the ladies up from were fantastic. I was extremely late for my appointment, but the ladies were ready to let me see another doctor, …
Dr Thompson is the BEST……he makes sure he leaves NO stone unturned before he makes his diagnosis and issues treatment. Thank you Dr. Thompson !!!!
I had wax in my ears. Went in to make an appointment. The girl on the desk said she could probably get me in right away. Waited less that 10 minutes. Saw the doctor who removed the wax buildup and I was out in less than a half hour. 5 star service. Made an appointment for six months.
The office is nice and clean and well coordinated and so is the staff, they all very professional and hepful. To me is a great medical office with Dr. Saini and Dr. Jakobsen 2 very knowledgeable doctors with a very special touch.
Dr Crockett identified the problem and went to work on getting the right items to start the healing. He’s GREAT! Thank You!
I was able to get an appointment right away for my vertigo and saw Dr. Luu who was very knowledgeable and professional, identifying and resolving my problem.
Was told to arrive early, and I did. Waited in waiting room, then long time in treatment room. Doctor flew in, flew out, talked fast, rushed through appt and was gone. Good doctor but I sure didn’t feel he cared about me.
I have been going to Dr. Jakobsen for over 10 years. I call him my practical/miracle doctor because he fixes what is negatively disrupting my life. EX. Hearing loss, ear infections and severe vertigo. I never saw a doctor spend so much …
Dr. Saini took his time with me and answered all of my questions thoughtfully and honestly. Waiting time to get in wasn’t too long.
Recently, I was lured in by a hearing aide “sale” flyer in the mail to a hole in the wall for a test. The hearing aide sellers (including Costco) employ techs who can do the hearing test. But then their job is to sell their hearing aides. …
What a team!!!! Ive been to this place a few times- for me and for my daughter needing ear tube placement. Everyone, every single time- Have been very professional, kind, knowledgeable, and just all around seem very happy with what they do and the people they work with. This place makes me feel at ease. Highly recommended:)
After one week Stile waiting for my physical therapist referral to be sent to my insurance. And dr was unbelievable to give a cause of my problem
Very crowded office but alot of people working there. Very nice staff ,nurses and doctors. I was very happy about choosing them.
Amazing customer service! I’ve worked with over a dozen doctor’s offices over my journey with thyroid cancer. Emerald and Cora were so kind and helpful. It is refreshing to feel like a person rather than a task. I highly recommend this office.
I have had 3 lower right jaw surgeries due to cancer by doctors from Head & Neck Associates of Orange County. They did an outstanding job not only with the surgeries but also with the after care. They really care about you personally and …
Dr Thompson took time explaining the x-ray. Assistant to Dr was patient and cuurtious by returning phone calls.
Hi everyone,
I am the patient of Dr Mundi..Dr Mundi is an excellent doctor..I had my thyroid surgery 1 week back..It went well..Dr Mundi did a good job..My voice didn’t …
It was very busy in the waiting room but I lucked out with only about a fifteen minute wait. Dr. Jakobsen is very genial and he quickly dealt with the issues I was having.
Telemedicine call since I had Covid. Prompt phone call with Dr. Lu to discuss ear infection problems. He explained how Covid could cause the problem I was having. Medication prescribed.
I live going to my Head Neck and Associates office for my allergy needs. The people are warm and friendly. The office is spacious, clean, and comfortable.
This was the worst experience I have ever had at any medical facility. As someone who has years in the medical field I am hugely disappointed by the treatment I got here or lack there of. 45 minutes past my appointment time and still …
Friendly check-in and assistant’s intake. The PA, Tony was terrific. PT referral handled timely and everything felt like a very well-run practice.
Both the facility and Dr. Crockett made my experience as pleasant as possible considering that doctor visits and surgery aren’t meant to be fun activities. I received great service and a good outcome with minimum suffering.
Dr. Bredenkamp is the BEST! office can be more organized as wait times tend to be long. I waited 1.5 hour for my appointment as they were behind.
My husband has diabetes and has been with Dr. Radovic for over 30 years. Dr. Radovic is very professional and personable. We see him every 90 days for toe nail clippings, but I can usually get to see him within a day or so if something comes up.
Appointment was on time, however, I had an allergic reaction to the anabiotic. It took me two days to get someone to answer for a replacement antibiotic.
The doctor himself was great and took care of everything I needed. The wait to see the doctor was awful. I was there a total of 2 1/2 hours to get my ear looked at. After two hours in the waiting room, I was ready to walk out but they …
This was a very good experience with the doctor and staff. I felt like the doctor listened to me and understood my problem. I have some testing scheduled and I’ll have a follow up visit later. I’m getting anxious to get this current health issue behind me.
My experience with this place is they cancel on you then reschedule then cancel on you. They then give you bad info and then cancel on you for that info. I have been called by 4 different people and the last one that called me to …
The service at this location is ridiculous. Informed of a telemed appointment available and waiting a week but wondering when the zoom call invite will arrive. Told by two receptionists that I have to wait on the day of my appointment …
Dr. Sunil Saini was so professional and warm. He took his time explaining to me all about the testing for my potential penicillin allergy. He couldn’t have been nicer. In fact after my experience with him I recommended him to several of my group of friends and they were glad to get the reference.
Dr. Thompson is the absolute best. He takes his time with you and is down to earth. He was incredible with my son who had a rare and serious sinus infection. He managed to fit both my kids in last minute when even my pediatrician couldn’t manage. He is incredibly kind and I am so grateful for all he has done for both my boys.
I have been to several doctors about my problem with my sinus. Not one of them did a complate exam. Dr. Thompson was the first find my problem and treating me.
Very professional office staff and really like Dr. Luu. He takes care of your medical issues while being friendly and knowledgeable.
Dr. Jakobson is a great doctor. He examines and gets to the point. My symptoms were relieved quickly
Dr. Jakobsen appears confident, is very communicative and ruled out surgery for my particular problem (yay). He prescribed meds which seem to be helping. My follow-up is in 2 weeks.
Dr. Thompson was the first doctor/specialist to give me a no-nonsense diagnosis and plan of action. Went through with the surgery to fix my deviated septum and followed all directions pre-and-post operation and could not be happier. I have also recommended my family to Head & Neck Associates of OC and will continue to do so.
I made an appointment several weeks before (which was the first available) and two days before the appointment, right before the holidays, at 5:01 pm, I get a message from them that they had to reschedule me. I call back a few minutes …
Dr Jakobsen is always very thorough and knowledgeable. Things get explained well and completely. I highly recommend him specifically, but I understand they’re all good.
Dr. Micheal Cho is truely the best ent doctor I have found for my ear problems! He is so professional and knowlegeable! Excellent Dr. that I felt confident from my first visit! …
I went 15 minuets early as a new patient in order to fill out necessary forms. Although there were several people checked in & waiting in the lobby, I was able to check in promptly and showed my insurance ID’s and filling out the forms. In …
Clean and friendly staff. Doctor Mundi, Dr. Supance and Dr. Balaker are all great. I’ve been here for my own personal ENT issues and ear issues and my baby had her frenulum clipped because she had a severe tied tongue. They work fast and …
Dr. Wells was a lifesaver!
I tried one of those ear scopes you can buy online to clean your ears. I ended …
My 7 day old had a tongue tie and our pediatrician referred us to this office. Dr. Dennis Crockett was fast and efficient with his diagnosis and treatment (releasing the tongue tie). Highly recommend him! He was so pleasant to deal with and put my worries at ease.
Dr. Crockett may be a man of few words, but he has so much experience, and nailed my chronic sinus issue with a CT scan, and some simple nasal spray. Within 2 days, my chronic sinus pain disappeared, and I’m a Happy Camper now! Thanks Dr. …