Head & Neck Surgery of Kansas City

Head & Neck Surgery of Kansas City

At Head & Neck Surgery of Kansas City, we bring state of the art ear, nose, and throat (ENT) non-invasive procedures in Overland Park. See more

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Head & Neck Surgery of Kansas City Contact Details

  • 5370 College Blvd Ste 100, Overland Park, KS 66211
  • 913-599-4800
  • Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
  • http://hnskc.com/
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Head & Neck Surgery of Kansas City Reviews ( 62 )

  1. They have the friendliest staff inside of this building you will ever find in any doctor’s office they’re so helpful they will go out of their way to make sure your head and neck are fixed come and get your head and neck fixed today it’ll make you happy you’ll probably be able to breathe better too

  2. Dr. Ellis is efficient and thorough. Every time I need my ear infections diagnosed, I can an appointment very quickly. I’m in and out in about 15 minutes.

  3. My wife have each been seen and treated by Dr. Thompson for 6+ years. She has had surgery, I have been treated non-surgically. We have appreciated Dr. Thompson’s skill, kindness and patience over the years and highly recommend him and his colleagues.

  4. Great place and staff! Showed up to my appointment and was seen quickly. Doctor answered all of my questions and set up a gameplan to address the issue. Everyone was friendly and enjoyable to work with. Would definitely recommend them to all my friends and family.

  5. The doctors are great. The front desk staff are kind and helpful. The scheduling staff are good at their jobs and get you prepared for surgeries. The surgeries have even gone well. I’ve taken 5 kids here. Lots of ear infections, ear tubes …

  6. I called the billing office weeks before my appointment to ask if they accepted my insurance and they assured me they did, when I got to my appointment the receptionist ran my insurance, I saw the doctor and made another appointment and …

  7. Front desk staff were very rude. They chatted for 5 minutes with co worker before acknowledging me and my child that needed to be seen. After being seen, my child was ordered lab work. After 6 weeks no one called to provide results. I spent …

  8. My son and I where refered here by our primary care doctor. We saw Dr Challis. Throughout the entire visit we where treated like we where “ignorant” he recommend a procedure that may or may not be covered by insurance. We will definatley …

  9. As with most doctor’s offices, the front end staff is…unpleasant to deal with. The doctor and nurse that I saw were top notch, awesome. If trust them with my, or my family’s, care anytime, anywhere!

  10. This review only stands for the lady at the front desk, not the doctor. I was needing to see a doctor for my nose, so I called first.. the lady answered and kept saying “which doctor” and I explained “I don’t know I’ve never been to your …

  11. I had the worst experience there ever. I saw the same dr twice who refused to listen to me and talked to me like a child. I had a severely rupturedi ear drum and all he did was look at my ear both visits. Never gave me a hearing test never …

  12. Dr Ellis has performed 3 surgeries on me, all rather rare, and has saved my life! He’s the best Dr I’ve ever had in my 70+ years.
    Ive NOT had any issues with the front desk.

  13. At first, I was very frustrated with this office, but some of that was due to a chronic issue. However, after seeing Dr. Thompson a few times and a successful sinus surgery, I couldn’t be happier. Dr. Thompson took the time to understand …

  14. all the stars for Dr. Carson Williams. I’ve never had a specialist listen intently to me like he did. Genuinely such a kind, caring man. I adore him!! As well as nurse Natalie. Gosh, I love them both!!! …

  15. ENT specialists here misdiagnosed my wife’s pertussis infection as pink eye. This was not a dual infection, just a simple misdiagnosis. The practice is unwilling to consider the patient complaint. I would not recommend.

  16. Dr. Steve Ellis is a wonderful Dr!!! He even came in on his off day to treat my husband. The lady at the front desk however is extremely rude!!! There’s no reason to be as hateful as she was. We were the first people in there.

  17. Dr. Thompson AND his nurse Natalie are the absolute best! I am so thankful I didn’t go anywhere else. He is very educated and and performed my Thyroidectomy flawlessly. One month post opp and you can hardly see my scaring. Was a tough …

  18. I truly had the best experience here. Dr. Robert Thompson took care of my chronic sinusitis with a surgery. Before the surgery he sat down and truly explained to me what was going to happen. After surgery he sat down with my parents and …

  19. I work in healthcare and with so many demands these days, I know that providers aren’t often able to spend much time with their patients listening and addressing issues/concerns and helping with health needs. …

  20. In 2014 I was referred to Dr. Walton to get a diagnosis for vertigo issues. They did a workup, told me I had low frequency hearing loss, and referred me to a neurologist. Since then I have developed tinnitus issues as well. Fast forward to …

  21. Dr. Ellis is my doctor of choice here. He is compassionate and very knowledgeable and will answer any and all you questions with supporting information. His bedside manner is exceptional and you can tell he cares for his patients.

  22. A while back I went here and was very disappointed. I was sent there by my doctor because of a dizzy feeling I was experiencing. The doctor, staff, and audiologist were more interested in selling me a hearing aid then anything else. The …

  23. Absolutely horrendous service. Was set up at the office as a favor by a retired ENT. Went in last minute and the doctor was great. They told me my visit would be one price but instead of recommending treatment and giving me the autonomy of …

  24. Great experience. Very friendly, professional, and prompt. Dr. Williams was excellent for first consultation. He explained several options and pro/cons of each, ranking them and answering all of my questions.

  25. Very professional . Dr Mark Walton is the best .Before my sinus surgery 3 years ago I was required to get an EKG. KC cardiovascular consultants said my EKG was normal . Head & Neck MD’s said it did not look normal and sent me to a …

  26. I was very disappointed with this practice today. Dr. Ellis has been our ENT for years for our children. He was gone so we had an appt. to see another provider. We showed up at 2:50 and didn’t leave the practice until 4:30. We waited 40 …

  27. I had sinus surgery with Ellis, 2020. Literally life changing. I went in as a new patient who was extremely sick & saw him/got surgery within 2 weeks! Highly highly recommend!

  28. Dr Thompson and team are outstanding. He is extremely thorough and explains everything very well. It can be overwhelming to find out you have cancer and he was excellent at explaining my care plan. His surgical team at St Luke’s South were also amazing! I highly recommend him for thyroid surgery.

  29. Very friendly and informative staff. Doctors explain details so you are fully aware of what’s going on with your conditions. Comfortable relaxed atmosphere!

  30. Updated: 7/7/22
    Unfortunately I have to change my review based off not just my first experience here and the aesthetics of the office. I have not had any issues with Dr. Ellis …

  31. All parties at the practice were courteous and professional. My concerns were addressed. They informed me my insurance was in network, unlike a Hospital employeed physician I saw recently. I had a surprise billing event. HNSKC is an …

  32. A very friendly office staff. Dr. Williams is very caring and friendly. I felt very comfortable and he took time to explain my diagnosis to me and why I was feeling the symptoms I had. I would highly recommend this office.

  33. I brought my son in for ear pain/fluid. Dr. Challis and his nurse were awesome! The Dr. sent the audiologist, Carissa, in to do a ear testing, she was amazing. They went above and beyond! THANK YOU!

  34. I went in to see Dr. Ellis for my deviated septum and sinus issues! He was nothing short of amazing and everything moved promptly. I was also taken care of by his nurse, Sydni who did an amazing job and made the entire experience comforting. The office staff as a whole was very kind. I would recommend them to anyone!

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