We are all warm, loving people with hearts that heal. We love taking care of kids and their families. We heal not only with the abilities and skills that we … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
3370 S Mercy Rd Ste 308, Gilbert, AZ 85297
Very friendly staff!!
Staff is friendly and helpful.
The staff is Always friendly and helpful
Dr. Roller is fantastic!
This place has gotten worse and worse!
Stay away !
Doctor Kurana is the best!
We love Dr. Romero!
The staff was very friendly and helpful.
Everyone has always been courteous!
First time and we got our concerns met with and will be back
Great doctors at all their locations.
I loved the smiling faces of everyone there from check in to check out…
You will never actually get through to the office! And the front desk staff is very unpleasant.
Staff is always friendly and not afraid to answer questions.
We love Dr. Mackenna!
Have been going to them since 5 years and love their passion for service.
The doctors and staff are all great. Everyone is helpful and courteous.
Dr. Romero is the best! She actually listens and shows she cares!
We had a great visit with Dr. Romero! Very sincere and professional!
Thanks for taking care of my little one!
We love Healing Hearts and Dr. Heck. Such a caring, kind Dr and staff!!
This place was great. Flexible scheduling and Dr Heck was very thorough. Also twin friendly.
Excellent doctors and staff. Always on time and always listen to all our concerns.
I love this practice, the pediatrician are always great and with the right treatment.
Like I said before it’s the best pediatric doctor office. staff are great . Doctors are amazing
The front office has not been friendly in any visit. Even I call they are not cooperatiove.
Love Dr Romero.
Office staff isn’t the greatest. The girls are pretty short/rude.
I absolutely love this place my Dr is the best there is she really helps me out being a new mommy, thank u to you guys u make me and my family feel welcome there..
Thank you for these years supporting my family! You have the best staff in Arizona, everyone are kind with the people.
All the ladies that work at the front desk are rude and sound like they hate their lives. If i could, i would Rate it a 0
I feel extremely confident in the doctors and staff here. I am relieved to feel my baby is safe in their hands.
We have been happy with our experience at HH. The doctors are caring and support staff is helpful. I would recommend them.
Dont believe Google or even their web site where this place is. You’ll just get sent on a wild goose chase and lose your appointment because its somehow your fault you’re late.
I was thoroughly pleased by our experience. We have definitely found our new pediatric clinic.
From front staff, to medical assistants, to doctors, PAs, NPs…everyone has always been friendly and helpful! Nice can atmosphere and clean.
Great people…we love Dr Romero. ..she is so smart she takes her time to check the patient.
Dr. Roller is an genuine and caring provider, wonderful with kids! Staffs are nice and kind!
Great experience with the dr here. He listened and acted on all concerns. Virtual visit was very convenient!
I’ve been taking my children here since newborns and love it. We see Dr. Romero and she is great!
Dr. McKenna has been our family pediatrician for 10yrs. I recommend her to everyone.
Staff and Providers are kind, professional, and skilled. The kids are always comfortable with the providers.
I have seen Dr. Heck every time and my daughter loves him. The staff are all really friendly, so happy I chose this office.
Everyone is very nice even the doctors. The service is quick and efficient. I love that they keep the office clean and the sick kids separated from the wellness visit kids
Meghan was great and very thorough with my kids. I truly feel like they care about your kids.
The staff was real kind and attentive. The ladies at front desk were very nice and made sure everything was taken care of before we left.
Jenna is amazing! She took the time to really listen to my kids’ concerns and was great with following up.
Dr Romero is very, very good for our two children, a boy and a girl. Experienced with great rapport. I highly recommend HHP!
Unethical billing practice and unwilling to work with you. They charged me for a service I did not receive and they refuse to do anything about it. After I explained my situation, their billing person told me “I understand your frustration, …
Dr. Romero has seen our daughter since day one and she is awesome! We love this office everyone is always so friendly!
Jeanna and the entire care team are amazing!!! Loving, kind, clinically astute, helpful, informative and the absolute best. We are grateful we found them. 💖💛💖 …
We love the doctors here and the way the practice is conducted. They really care about the children and work together to provide them the best care.
6 kids later, and we wouldn’t take them anywhere else. We have been going to Healing Hearts since 2005. The Gilbert office is our favorite because closer but wouldn’t hesitate to go to the other offices.
I explained that I needed my son’s appointment at the Queen Creek location and why. When I showed up yesterday, they had me scheduled for the Gilbert office. So, I rescheduled for next month. When I got the appointment notice on my phone, it said Gilbert office…again.
Dr. Romero is great! She is caring and friendly. She listens to all of your concerns and explains the answers very well. The staff is always friendly and helpful.
Fabulous.
Entire office were awesome, from scheduling to checking in, to meeting with the doctor. …
I’m new to the area and needed to find a Dr. for my son. The office staff was very nice. I only waited maybe 10 mins to be called back and the Dr. was very nice and thorough. Very pleased with this office.
PA Megan was such a pleasure to see. She was through and professional. Wonderful bedside manner with patients. We are so pleased with the whole office! Thank you!
Absolutely love Dr Heck!! He makes our 4 year old feel very comfortable especially when he is feeling under the weather and the staff is amazing – highly recommend!!!
I love Healing hearts!! I’ve been to all 3 locations and my experience has been fabulouse. The staff are friendly and personable. They truly live up to their name.
Very friendly staff and doctors! They were all patient and kind to us and our daughter felt very comfortable being there. I would highly recommend this office!
I have taken my daughter to this practice since she was born. The staff is on the ball, kind and professional. The doctors are caring and thorough. I am grateful to have a practice that is on the ball!
Very clean office. We checked in online filled out all our paperwork the day before our appointment when we arrived we walked right into the office and doc saw us within 5 min of waiting . …
Excellent office. Was in there earlier this week and they were very professional and took such good care of my son. The office is growing and it is easier to get into one of their providers faster.
I love Dr. Roller he’s does so well with my son. He also addresses all of our concerns at every visit. The staff is friendly and I love the text reminders.
Front end staff are wonderful and always do their best to get you in when you have a sick child. We love the caring doctors and how they take the time to actually speak with the patient. Thank you!
I have a 2yo and 5yo and we’ve been seeing Dr. Heck for about a year since we first moved to Gilbert. He is extremely sweet, kind, caring, and patient. Would totally recommend him.
We love Healing Hearts Pediatrics, especially Dr. Roller. They have been so helpful and kind during each of our appointments.
We love it here! Dr. Romero is amazing! Always so friendly, informative and thorough. There are a few others we have seen when calling on short notice and very please with them as well.
Dr. Roller is the reason why we love Healing Hearts. He has taken care of our child since birth. We trust him and his staff.
All the staff and our doctor were extremely kind and gentle with my newborn baby. We felt very welcomed and are looking forward to going back.
Dr. Heck is excellent!!. Always professional and courteous. He is truly a pediatric expert and always cites recent data. I can not say it enough, and once again, excellent with our son!
I like Gilbert Location Clinic and Dr Sandra Guide us nicely for my Son’s check up. Gilbert staff is nice too.
My son has been seeing Dr. Wilcock at Healing Hearts since the day he was born, just over 5 years ago. I love how well everyone treats him and how they take the time to listen. I am very hard to please, but Healing Hearts wows me. I highly recommend them and especially Dr. Wilcock.
Dr. Romero is awesome! But don’t go to the Gilbert office! The front desk lady was rude and the entire office is filthy ! I was very disappointed with that office especially since they were seeing my newborn . I felt very uncomfortable …
Wonderful practice. Everyone is kind and helpful, from the scheduling and front desk staff, Alba the MA is so sweet. And Jeanna is our favorite! She truly cares and remembers our family well.
I used to love bringing my kids here I drive one hour just to see Dr. Romero she’s the best . But the waiting gets frustrating weather is a morning or a afternoon appointment well ended up waiting more than 40 min just for the doctor to see my kid. Last time waited over 1 hour 😏 …
We have been going to this practice and the one on Dobson Road since we moved here about 5 years ago. We always receive the best care and they offer same day appointments if needed. I would highly recommend them for pediatric and newborn care!
AMAZING 👏 from the front desk to the Pediatricians!! Dr. S.Romero is simply awesome; intelligent mind & wonderful heart ❤ for children & their families! They are true to the name!
Thank you Healing Hearts Pediatrics! …
Very kind and caring staff. Quick to return phone calls. Providers take the time to talk to you and address all your concerns. We love Dr. Heck, he has been with our little one since the day he was born. He is very thorough, insightful, …
My kids and I love Dr Mckenna and her staff. I’ve been taking my kids since 2004. Over 15 years . She is such a kind and compassionate doctor
Our experience with healing hearts has been amazing so far. My son is 7 months old and every visit there has been outstanding. Everyone is very friendly and caring! Thank you
Staff is not interested in seeing unvaccinated children and the receptionist was extremely rude over the phone.
Our family appreciates the care our kiddos receive from this practice. We have our favorite PA 😉 however, we have always been pleased with all the other doctors. Nurse Lisa, as always, is a life saver! Thank you Healing Hearts.
Called yesterday morning to get my five month old in fever all night nothing was working at that time my almost two year old wasn’t up yet so I didn’t know he was just as bad as lil man but they only had one appointment available. We went …
We were just there on Friday 9/11/20, the facility was very clean, got us right in. No problem at all, very nice and thorough. Also had to do all new paperwork because of new system which was fast and on your phone super easy. Absolutely love Healing Hearts!! Highly recommend!!!
Our son been coming to this office since birth going on 7 years old now, we love Dr Heck!!! He listen to any concerns or problems we have… Highly Recommend This office to anyone we know, Thank You Healing Hearts staff for being a Great to Us n our Son
We LOVE Healing Hearts and Dr. Romero!!! She is always so comforting, informative and personable. We always have the best visits and my 8 month old loves her!
We have had such a great experience with this pediatric office. We NEVER wait, always can get same day appt, and if we prefer a provider, they work hard to make sure we can see them. We did have one issue over the years with a provider …
El doctor es súper bueno pero algunas de las recepcionistas son muy prepotentes
The doctor is excellent but some of the receptionist are rude they should have …
I have been a patient for many years and have been happy until they have made some recent changes. The front office staff is not helpful. They tell you one thing over the phone and then when you show up it is a completely different story. …
So I take my two kids here and have been since they were born. I have a 4 year old and a 2 1/2 year old. Well my 2 year old got very sick with fevers but no other symptoms. He also had a blister/bubble on his finger. The fevers had started …
This is my first time at healing hearts pediatrics and the staff are amazing ! I highly recommend Dr. McKenna! She is great listener and answered all my questions and concerns I had for my newborn daughter.
Love them. Only issue was front desk nurse handed me a ‘covid check list’ and failed to look at the “has your child had a covid test” question first (which she had and was negative {and was marked as such}) and freaked out other parents in …
We just took our newborn to see Dr. Romero and felt very comfortable with her! She was very professional, informative and personable! We are glad to have her as our baby’s pediatrician.
Excellent pediatrics office. Dr. Romero has being an excellent doctor for my girls, since they were born, since 2010. 🌹 …
We just moved to the area and we’re looking for a new pediatrician. Healing Hearts Pediatrics made it easy for us. We met Dr. Romero and she was so welcoming. Safe to say we found a pediatrician for our son in our new town.
Our grandson has been a patient at Healing Hearts since birth. He was a preemie and we are very pleased with the care that he has received.
I gave up on this place. Taken my children a few times and the staff because they were ill called ahead and when we get there there the could not be seen. Had appointment for their shots, they did have us on the schedule. We rescheduled …
Our experience was really good from our check in to meeting with the doctor. My daughters really like Jeanna. She made them feel comfortable and explained everything. We will definitely go back.
Dr. Khurana is AMAZING. I have a special needs child and a typical child and with each one she was kind, gentle, thorough, compassionate, and knowledgeable. The office staff was friendly and referrals were sent extremely quick. I highly recommend them!
Dr. Roller is great! He is so patient and loving. My daughter usually fears going to the doctor but he made the experience a great one! She actually looks forward to going next time!
I ams so glad I found healing hearts pediatrics when i was pregnant with my youngest who is now 18 months. They are wonderful and so friendly. Dr. Oliden is the best. She has been my kids doctor since the firat time we met at the hospital …
Our son has been going here for 5 years since we moved here. Every doctor and nurse is professional and very knowledgable! Same day appointments are available. We have added our daughter last year. We wouldn’t trust any others in town and highly recommend Healing Hearts Pediatrics!
They are OK. Mostly friendly. Not too many billing mistakes. Our last visit was to get our son tested for absence seizures. The diagnosis was “go see a neurologist”. I wish they would have told us that over the phone. We can self refer …
My baby sees Dr. Romero and she is so wonderful. She always seems to remember him and is very patient and kind. I do agree with the other commenters though on the appearance of the office. 4 stars just because the place needs a serious face lift! Paint is peeling on every wall.
Horrible experience please READ before going here! Absolutely awful!
I wanted to try a new pediatrics due to I’m a first time mom with a 2 month old …
I am newer to the area I have been looking for a good pediatrician office to take my special needs 15 years old twin boys to. We just had our visit and we saw Dr Heck. He was amazing and very thorough and took the time to answer any and …
My daughter and I love her doctor’s office. She has been going here since she was born. The doctor’s and staff are always friendly and professional. The offices are welcoming. I highly recommend this place.
My 4 kids wend and still going here since they were born. One is 21 already…they are amazing doctors, nurse practitioners and staff!! Thanks Dr. Romero you are my favorite!! ♥️
The staff is so welcoming and nice. Doctor Romero has been my daughter’s doc since she was born and I couldn’t be happier. Always answers all of our questions and/or concerns, shes so sweet and caring.
On our first visit, with our two-week-old baby, I knew I chose the right doctor. These are doctors who support the family as a whole, not just the child. As a first time mother, I wanted to do everything perfectly, and when breastfeeding …
2years At HH has been great! We see Dr. Roller and he is amazing! Super nice and gentle with my little guy! The front and back staff are welcoming and sweet! So very kid friendly. Definitely a comfort of going there has allowed us to return with ease. Thank you for all you guys do!!
Sandra at the front desk made me feel extremely uncomfortable and unwelcomed. I called to set up a new patient appt. and from the beginning of the call she was so rude and any question I had she tried to make me feel extremely dumb. I no longer have any interest just from the first call. Please be aware she is so rude!
My son has been sick off and on since starting preschool with a cough and fever. His last doctor kept calling it asthma only to later find out it was pneumonia after insisting on a chest X-ray. We switched to Dr Heck because of his good …
I have been to this location multiple times and each time I have a bad experience. Last year my daughter was sick with a bad, wheezy cough and it would not go away. The first appointment I had here, they told me she was fine and it was just …
I have been taking my kids here for years and LOVE healing hearts, would and do HIGHLY RECOMMEND. I will say, if your looking for a immediate answer on a covid test, you may want to go to a rapid place, or be willing to wait 3-5days, they did tell me that just recently when I was there.
I have been going here since my son was born in May 2016 and we see Dr Romero, she is kind and always answers any concerns or questions I have. When my daughter was born in January 2019 Dr Romero wasn’t available so we saw Dr Roller and he …
I love Dr Romero, my daughter is so comfortable with her and she gives her patients 100% of her attention during all appointments. She always takes time to explain everything in its entirety so you have no questions when you leave. Highly recommend her.
Nurse Practitioner Gina is very compassionate, thoughtful, thorough, professional and understanding. She really listens and is truly a great NP. My daughter feels very comfortable at Healing Hearts. I’ve been in the healthcare field over 20 yrs and I can attest that this is a place recommend by other healthcare professionals.
We started going to Healing Hearts 2.5 yrs ago when our oldest was as born and they are absolutely amazing. They always listen to any concerns, on call is always super helpful if you need them, Dr roller is an awesome dr that we feel …
We love Healing Hearts Pediatrics. It’s a friendly environment where everyone is outstandingly professional. As a new and sometimes nervous mom, I very much value all the support I have received. I also need to point out how great it is that they have 24/7 Nurse Line – it has been such a valuable resource for me!
Switched to this location from the Chandler one and have been happier overall. Nicer building and location however this location also does not enforce the mask policy which was disappointing. People in the waiting room without masks on which made us feel unsafe with our newborn.
Front desk people are rude and grumpy. Sometimes they see you and pretend they do not or they walk to take a lunch without saying anything. When you talk to them on the phone, they are even worst. The worst policy I have ever seen. If you …
We love Healing Hearts! My son has been going there since birth and he is now 5. We also take our other two boys there as well and they have all received the best care. Dr. Romero is the absolute best, she is caring, thorough, great …
Warm and friendly staff and pediatricians here! The doctors are all very informative and gentle with your little ones. There are multiple locations so it’s easy to get a same day appointment and they even have Saturday appointments …
I moved to Healing Hearts since my boys pediatric office closed. We used to see Dr. Heck, which I’ve absolutely loved. Though we haven’t seen him yet, my boys have either seen Dr. Roller & Dr. Romero in the Gilbert location. They are very …
Dr. Roller at the Gilbert office is so wonderful. Both of my girls see him and I don’t think we could have picked a better fit. He has a calming demeanor to both kids and parents, is very supportive of breastfeeding, and is helpful with any …
My daughter is a 29 weeker and she’s been seeing Dr Khurana for 2 years now. Healing Hearts was recommended to my by my Dr when my daughter was in the NICU. They’re always available to see her when she’s sick and have provided me with …
This is the best place by far, they really care about your kids! They never seem rushed to get you in and out, they only care about the well being of your child, putting them first. Doctors are easy to talk to and actually listen. And the best part, they’re part of Dignity Health, and awesome organization
Monday took my son in for Covid strep test. Was toils we would get results next day or by Wednesday. It’s now Friday. I’ve called 5 times and keep getting told they will call me back. Meanwhile my son isn’t getting better and he can’t go to …
This was not the first time I saw a doctor for my 1 year old child here but it was a new location and building and I was just trying to find out where it was. I somehow was on time for the appointment and I was waiting for more than an hour …
I wouldn’t have chosen any other place for my newborn! Every single doctor has been nothing shy of amazingly polite and educational. They are gentle with your baby when doing the exams yet making sure that they are not overlooking anything. …
Dr. Roller is amazing! I’ve been taking my son here for 9 months. I have nothing but good things to say about Dr. Roller. My only complaint about this office is when the nurses call my son back they always mispronounce his name!😂 …
I have taken my son her since he was born , he is a little over 1 1/2 now and we loved it. we come here for Dr.Roller he is AMAZING!! every time we have a concern he is always addressing it in detail. my son had a few health problems his …
I’ve been taking my daughter to Healing Hearts for two years now and am finally fed up with the rude interactions we’ve had with the front desk ladies. Whether it’s in person or over the phone the customer service we have received is almost …
I’ve been taking my daughter here for 11 years. They are great! The Doctors and nurse practitioners that we’ve seen have always been kind, and they take the time to talk to us and answer any questions that we have. They are also very accommodating with being able to get us in on short notice for an unexpected sick visit.
We have always had a great experience there. Any of the doctors we have seen have been wonderful. We especially love Dr. Romero. My kiddos always see her for their yearly checkup and she always has great advice and seems to know really know …
We needed to be seen pretty quickly. Dr Roller was full so the wonderful lady found an appointment at the Gilbert location the next morning for me with Amanda! She’s amazing and so thorough. Love having a bigger primary care team with multiple locations for my kids.
Healing hearts is by far the best pediatrician office in the east valley. Dr. Khurana is such a great listener and really takes her time every appointment to make sure things are taken care of. She has always gone above and beyond to make …
Dr. Romero is the absolute best. She is very thorough and has great bedside manner. I’ve been bringing my 10 year old medically complex daughter to her since she was a newborn and I’ve always felt comfortable with Dr. Romero’s recommendations. We now have 3 kiddos and they all see Dr. Romero!
Love healing hearts! All the doctors/providers are friendly, professional and know their stuff. It is pretty easy to get same day/next day appointments when your child is sick and the providers answer messages in a timely manner. They are great!
Great experience for our first appointment for our newborn baby. It was a good experience from the first phone call when the woman taking my appointment was genuinely excited for us. We picked Dr McKenna because of her experience, we wanted …
I was concerned about my son’s health and I step up the appointment in the Gilbert location because the Chandler location that we go to did not have anything available on my schedule. Our appointment was early in the morning on Saturday, …
We have been going to Healing Hearts for 2 1/2 years and have always had a very good experience! …
This was our first time at Healing hearts. I was really impressed how the staff handled the paperwork and moving patients in and out. I was expecting to be waiting for awhile as is the case with most pediatric offices. Then fell rushed once …
We love going to Healing Hearts! We’ve been going for 8 years now (Gilbert location) and we see Dr Romero. She’s excellent with our child’s care, very informative and takes her time. We’ve also seen the other pediatricians at HH and they …
I just love the responsiveness I receive from Dr. Romero for my son for all the matters related to his health, hygiene, nutrition and fitness. She’s simply an awesome and amazing doctor.
New office is beautiful. Front office gal and nurse that took us back were so sweet. Dr Roller is great with our 2 year old, he is gentle and informative. We went in 30 minutes early and were seen right away. Glad to be here.
We have been going to Dr. Khurana for years and boy we struck the jackpot. She has helped my son in so many ways. This past week she even helped me without even knowing. She is one of a kind special doctor that cares for her patients as …
Dr. Rollers is the most kind and compassionate doctor, with the best bedside manner I’ve ever witnessed! My son was scared about something and Dr. Rollers was so gentle and reassuring that my son felt confident after the appointment. Their …
They took the time to swap needles when my son was nervous about them and made it so his entire experience was painless. I would recommend to anyone based on their values and staff.
Front desk stating “you Have to check in on line” only aggravated me. Instead of saying you can check in on line or fill out these forms. I would have filled out forms automatically. Instead they sent a link I answered question it said …
This was our first visit after relocating to Gilbert. The office staff could be much friendlier. Not one smile was given from any of them. They work with children and need to be able to engage and get kids to relax. The amount of …
Need important testing done and we have been left hanging over the long holiday weekend without anything being scheduled or any follow up. Radio silence… Feeling forgotten about and this is hard as a parent. I would expect that someone from …
Dr. Romero is The Best!! She has been taking care of my kids medical issues for at least 13 years (my daughter first, then my son). She always takes her time and shows she cares for her patients. My kids love her!
We recently moved from Surprise to Gilbert. Dr. Romero was recommended by a friend, and we are very happy with her, personally. Well checks were great and detailed, and covered the whole child. …
I haven’t had bad experiences as far as them being rude but sometimes I feel like they don’t actually look at charts before they come in. My daughter gets called a boy by everyone in the office over and over even after I correct them. …
If I could give this pediatrician office negative stars I would. My husband’s work changed insurance this past year so we had to find a new pediatrician. This office had openings well before any other. That should have been a red flag. It’s …
We CANNOT get thru to a human ALL DAY at 2 different locations! My 3 year old has the flu and fever and before urgent care I should be able to reach out to schedule with his actual pediatrician if necessary, and it seems necessary! ANSWER …
Strange policy for sick child same day appointment. Call at 8:00am and to schedule same day appointment and even if you call right at 8:00am stay on line for 20mins and still didn’t get any appointment because all their ~25 appointment …
After going to several valley pediatricians for my grandson, HH and Dr. Khurana were the ones who took us seriously and didn’t try to rush us out with some excuse for his issues. He has moderate to severe autism. Now he is getting the …
We switched from another doctor and I wasn’t super impressed. First appointment felt rushed. Later I tried to call and schedule some same day sick appointments for my kids on two occasions and the phone just rang and rang forever (we are …
I will never be returning to this office at any of its locations; finding a new pediatrician this week. The phone system is a joke, I tried for about 45 minutes to get through to any office, and when I finally did the person who answered …
What kind of a pediatrics office expects a baby to wait 2-3 months for a tounge/lip tie procedure that literally affects their ability to eat?! I’ve been bringing my children here for 7 years. As this practice has grown their quality of …
I’ve been going here since my daughter was born 6 years ago. Things have steadily gone downhill since then. They always had problems being on time for appointments but in the last 3 years it’s gone from waiting 20 minutes to be seen to …
I used to love taking my children here. The last few times my children have been sick i have ending up going to urgent care because of their new policy of only making sick appointments same day. As a working mom i sat on the phone holding …
I am very disappointed in this pediatrician. I attempted to schedule my daughter to be seen due to sickness 3 weeks ago. I was told that my kids could not be seen at this clinic until we established care. At that time, I went ahead and set …
I feel blessed to have found Healing Hearts! I have 4 beautiful children and 3 of them are requiring referrals to specialists. Healing Hearts has been nothing but attentive and caring. Melicia even called me the next day to check on my …