(Translated by Google) The truth before was very good. Right now it has been more than 2 months and they can’t give me the blood results or an ultrasound. Q I need to know that it is a ball that came out in my stomach. I call them and they …
(Translated by Google) terrible service! You call and they don’t solve you, they make shots for analysis and they forget to give you results…. it’s always the same! leave your message that soon the nurse communicates with you and never …
(Translated by Google) Very bad service, they never notify you about the results of the study you call and they don’t answer, they tell you leave your number and we’ll call you but it’s not true, they didn’t call before, they did not now, I …
Don’t send the rude Nurses from Olathe to Ottawa Ks. anymore it’s bad enough without them to. And the people supposed to be answering the phone just push a button on the Phone so it stops ringing over and over I’ve seen them. So I went in …
I think it’s not fair for the nurses and the doctors that this place gets so low reviews. Because of the front desk, YES, they do have BAD front desk service, specifically Yesenia ! But doctors and nurses are great ! Great attitude, and …
When I call to schedule an appointment for my kids there’s never anyone to answer the phone and and when they do finally pick up They put you on hold anywhere from 10-40min .
Great dentistry…. Income based which is nice and the dentist was awesome, only flaw I had is the girl who came and got me to take me back was on her cell phone and eating a bag of chips… unprofessional
Absolutely RIDICULOUS! Two WASTED trips and absolutely no help whatsoever! A COMPLETE JOKE OF A PLACE! If I could give this place a negative star if I definitely would! IT’S ALL PART OF THE SYSTEM TO TAKE YOUR MONEY AND DO ABSOLUTELY NOTHING TO SEE IF PATIENTS GET BETTER! Stay away if you don’t want to be fooled.
1/18/19 at around 12:58pm My dad called to see if they had glucose test strips,that’s usually where he get his from,he calls just to make sure they have them before he drives there,His english isn’t the best but it isn’t too bad either,they …
Doctor at this clinic informed family member that it WASNT important to have MMR, varicella, TDAP, or flu to be around an infant. What kind of crooked doctor says this to patients? Sickening.
I went there today and I had an awful experience with those receptionist. They are very rude, unfriendly and .they doesn’t know how to communicate with new patient. Yes, I am brown a filipino, and you are brown also a Mexican and she’s black , a black American which one did I do to discriminate you? 😡 …
Completely Incompetent…. this place should not even be in business.
You can’t get a call back, they say there going to post your labs results & never do, they say there going to request your medical records, they never do, they …
Customer service is horrible
The clinic itself is OK… And I have had great experiences with the lab ppl but OMG the recipintsts are terrible!! Super rude they have hung up on me before …
I’ve never been to a pediatrician office like this before. This place is a joke. I’ve been waiting since 9/06 to get my sons medication refilled. My son’s were transferred here from our prior pediatrician because they closed their offices.
Their clinic in Paola seems to care more about their patients than here. I sat on hold for over 15 minutes when their estimated time to answer was 1 minute. I even tried calling back. PICK UP THE PHONE IN A TIMELY MANNER!!!
The doctors and dental staff are excellent. They strive to give the best care. It is so good go have a clinic for the folks like myself that are on a limited income.
Pediatric doctors and the director are fantastic. The reception staff at the pediatric office are not friendly, and they don’t strive to make it a pleasurable experience.
The doctor was ok, she kind of seemed like I was just another pain in the ass that she had to get thru to get her day over with! It was at 8:30am mind you. But then, they put me on the dental side waiting list,said it would be about 1 month wait; that was 2 years ago!!!!
They don’t deserve that one star I gave them. They are terrible. I had an awefull experience with all of them from the doctor to the front desk. They asked me a few health questions and took note on a piece of paper no laptop . Like I was …
They can NEVER get you in on the day you call first thing in the morning and at the same time they can’t schedule you for more than 24 hours in advance. So in other words you can’t schedule an appointment around your work schedule. Prepare …
They take forever to call you back with test results. Even if you are having an active problem. I have called everyday for over a well and still they will not tell me Mt results. Guess I will have to go to another doctor and start over.
Dr. Nader, pronouned Nodder….is very patient, kind and quite hilarious. He has helped me with tooth pain a couple times. I am so very thankful for him, and is kind staff as well!!! …
I call with a very painful leg and was scared because I’m a very healthy, active person and did not know what was wrong. They transferred me around, hung up on me and told me I should just go to the emergency room. I was so upset by the way …
If they need you there before your appointment they should say so. The office staff was busy when I showed up. They didn’t get me signed in in time so now I have to wait for hours. That’s not ok. I was here. They weren’t ready. But hey …
Health Partnership Clinic is a joke. They are rude. I am the one who has to call on follow ups. We had my son’s lead test done to find out by me calling a few weeks later they didn’t have enough to test for me to come back in. Haha. They …
Financial lady , Diana Zamora is very professional, compassionate and kind.
I came back for an appointment after 3 years of not visiting the clinic and I am very surprised and pleased with the level of customer service.
I will continue to use HPC .
They should be ashamed of themselves and I’m surprised they had the nerve to call themselves healthcare professionals. How do you ignore the symptoms of a condition when it is so blatantly obvious? The patient presents these issues and they …
The dental staff from Health Partnership Clinic comes to our elementary school as part of their community outreach program. They are all amazing! I don’t know what we would do without them. We had over 150 students signed up this year who …
I was referred to this office from another Dr office who had messed up on an appointment that I had. The doctor had scheduled me the new appointment and ensured me that I would be able to walk in and get right in. The Health Partnership …
I have been to the clinic for dental care on 3 occasions. My dental experience has been awesome. I had a tooth pulled and one filled and then also had x rays. I have also been to the health clinic. My experience there was great also. The …
Completely love my dr ONCE I am able to get past the front desk or gate keeper, both on phone and in person. I was just verbally abused and treated with zero respect today in the Paola office. The front desk employee treated me like a liar …
Doctor shamed me and my husband when we came in to talk about wanting to have a baby. They also lied about what was being charged during our visit. I tried to take it up with the clinic manager and they decided it wasn’t worth their time to …
I went in for blood work and the whole process was of checking in and checking out went smoothly. After my appointment was done, I paid my $20 bill at the front desk. I expect my results within five days and 10 days later, I get a call …
Staff is friendly, Very attentive.Maureen Caro APRN at the Olathe location is excellent at what she does.She’s and excellent listener that is very passionate about her job and helping you to get back on your feet she has the best …
I love how they treat all my family, I take my children there and go there myself and my husband and his family as well. The pediatric department at Olathe and the vaccine department is always making sure my kids are up to date on …
Just got fired from here for staying home due to covid symptoms. I have texts from my supervisor MAKING me stay home. I get a call that I shouldn’t have gotten sick In my first 90 days. I’m sorry, next time… I’ll hold in my illness!!?!? …
The dental staff is great with kids. The medical side is absolutely horrible they only have the intellectual ability to help very few conditions its about the same as the drugs store clinics, not a full doctor’s office. My assigned doctor …
I tried to come in for a walk In appt today to get my daughters nose aspirated because she has bronchiolitis, which is one of the most effective treatments for bronchiolitis. The doctor refused to have this done and referred me to ROC …
I had an amazing experience with the nursing staff and the doctors they are very patient and care about their patients. However the front desk staff is not professional and not kind. They have no patience and are not very knowledgeable. They are very negligent on appointment making.
I’ve been taking my foster kid to this clinic for pediatric services and have had an overall terrible experience so far. The individual staff and doctors seem nice and good when you get in for an appointment, but the office is very poorly …
Went to this clinic only once. They lost my paperwork as soon as I handed it to the receptionist and left. They called me to make me come back to fill it out again. I have a chronic illness and lots of walking is exhausting for me. Then I …
patient care is very bad at the front desk… they have no courtesy or manners when speaking. They never saw me in the face or in the eyes when they spoke to me… and they act with a very rude attitude… “sit down and wait”
Dr, Nader Rastgoftar is a great dentist and very nice and friendly. I am very satisfied and I recommend him as a responsible dentist, and also Doctor Wittig is so friendly and professional dentist! Thank you so much !
I have the worst experience today with this clinic. I called 3 days before my visit and in the same day to confirm my walk in visit because they can not schedule appointments for all my kids they told me they have spots open fo 10 people …
They’ll answer the phone but put you on hold right away and wait for you to get so fed-up on hold that you hang up without them ever coming back on the line. Make sure to ask them to NOT put you on hold if you want to go anywhere with those horribly lazy and unhelpful individuals. Good luck!
The nurses and the doctors are absolutely fantastic! Buttttt the front desk staff, in particular 2 out of the 3, are very rude and look at you like your an inconvenience to them and their time. Definitely catering more to the Hispanic patients and talking with them nicer. Never any smiles!
The doctors and nurses are lovely in person. But the nursing staff, they do not call you back. The front desk is terrible. They are very rude and do not answer the phone. I’ve been sick at home trying to call and no one ever answers. …
Purely a Spanish affair.. called the day before 1/9/22 at 11:47 am and the call lasted for 2m 3 secs. The lady told me to be on site at 7am no calls needed. I pulled up at 6:45 before the staff arrived. The lady who came had an attitude I …
I wish I could give the, CERO STARS. They told me to go to the walk in clinic, so my daughter could get a prescription of Aderall. When I got there they said tey do not prescribe that. Also, they take forever to answer the phone… terrible …
This clinic does not deserve the recognition it has. This place is disgusting especially management. This is the only place I know that management is allowed to mistreat their employees and get away with it. The medical care patients …
Won’t go back. Unhelpful. Waste of time. They don’t care about your health.
UPDATE
I had to do bloodwork following my appointment at a SEPARATE location and it’s …
One of the staff there made a huge impacted on me, her name is Dania Guzman I went in to get help with face pain. In my interview it started hurting so bad that I started crying. She didn’t make me feel embarrassed for breaking down like …
By far the worst experience I have had a health clinic. Took my daughters in for a physical and was told I needed to wait upwards of 4 hours in office, unable to leave until they could be seen. Was unable to do so and came back the next day …
My family and I have been coming to this dental clinic for many years. Dr. Nader is always kind and professional. He would take time explaining my issues and treat me accordingly. Dr. assistant. Stephanie is caring and thoughtful. Love coming here and big thanks for their work!!
(Translated by Google) Excellent attention
(Original)
Excelente Atención
(Translated by Google) I loved it
(Original)
Megusto mucho
(Translated by Google) Excellent
(Original)
Excelente
(Translated by Google) Very good service. Thank you eternally
(Original) …
(Translated by Google) Bad service from 7:40 to 11 in the morning and they didn’t attend me …
(Translated by Google) The truth before was very good. Right now it has been more than 2 months and they can’t give me the blood results or an ultrasound. Q I need to know that it is a ball that came out in my stomach. I call them and they …
(Translated by Google) terrible service! You call and they don’t solve you, they make shots for analysis and they forget to give you results…. it’s always the same! leave your message that soon the nurse communicates with you and never …
(Translated by Google) Very bad service, they never notify you about the results of the study you call and they don’t answer, they tell you leave your number and we’ll call you but it’s not true, they didn’t call before, they did not now, I …
Don’t send the rude Nurses from Olathe to Ottawa Ks. anymore it’s bad enough without them to. And the people supposed to be answering the phone just push a button on the Phone so it stops ringing over and over I’ve seen them. So I went in …
I think it’s not fair for the nurses and the doctors that this place gets so low reviews. Because of the front desk, YES, they do have BAD front desk service, specifically Yesenia ! But doctors and nurses are great ! Great attitude, and …
terrible attendance
Bad communication with pacient
Very disappointed. Poor communictaion with patient.
had a deep clean that . everything was done nicely .
My husband’s arm got bruises after physical exam
Nice people. Very helpful. The only downside is that it is hard to get results on test.
My husband’s arm got bruises after his physical exam.
did nothing for me had me running around all over and no treatment or diagnosis. no real doctor there either
Horrbile clinic! They never gove you your test results back. Never going back there again!
A pediatric office with such an unwelcoming environment.. their hours are good but that’s about it.
Thanks Dr Mourad for calling me and getting my prescriptions called in . This place is getting better .
Poor customer service. The ladies on the front desk are rude and not helpful at all.
Everyone there did amazing job
Changed all their pricing policies in the middle of my dental treatment plan.. Treatment went up.. Quality went down!
Doctors and Staff are awesome. You are treated with the utmost respect and dignity by all of the employees~
When I call to schedule an appointment for my kids there’s never anyone to answer the phone and and when they do finally pick up They put you on hold anywhere from 10-40min .
No one seems to have answers for any questions keep transfer you and then machine asked you to leave a message but never returns your call.
We have had wonderful experience with this place. The doctors are so nice, they are timely and it is a nice clean environment.
Great dentistry…. Income based which is nice and the dentist was awesome, only flaw I had is the girl who came and got me to take me back was on her cell phone and eating a bag of chips… unprofessional
Absolutely RIDICULOUS! Two WASTED trips and absolutely no help whatsoever! A COMPLETE JOKE OF A PLACE! If I could give this place a negative star if I definitely would! IT’S ALL PART OF THE SYSTEM TO TAKE YOUR MONEY AND DO ABSOLUTELY NOTHING TO SEE IF PATIENTS GET BETTER! Stay away if you don’t want to be fooled.
The Dentist worked me in when I had a painful tooth. Everyone was so accommodating and friendly!
1/18/19 at around 12:58pm My dad called to see if they had glucose test strips,that’s usually where he get his from,he calls just to make sure they have them before he drives there,His english isn’t the best but it isn’t too bad either,they …
Doctor at this clinic informed family member that it WASNT important to have MMR, varicella, TDAP, or flu to be around an infant. What kind of crooked doctor says this to patients? Sickening.
I went there today and I had an awful experience with those receptionist. They are very rude, unfriendly and .they doesn’t know how to communicate with new patient. Yes, I am brown a filipino, and you are brown also a Mexican and she’s black , a black American which one did I do to discriminate you? 😡 …
Completely Incompetent…. this place should not even be in business.
You can’t get a call back, they say there going to post your labs results & never do, they say there going to request your medical records, they never do, they …
Customer service is horrible
The clinic itself is OK… And I have had great experiences with the lab ppl but OMG the recipintsts are terrible!! Super rude they have hung up on me before …
I’ve never been to a pediatrician office like this before. This place is a joke. I’ve been waiting since 9/06 to get my sons medication refilled. My son’s were transferred here from our prior pediatrician because they closed their offices.
Their clinic in Paola seems to care more about their patients than here. I sat on hold for over 15 minutes when their estimated time to answer was 1 minute. I even tried calling back. PICK UP THE PHONE IN A TIMELY MANNER!!!
The doctors and dental staff are excellent. They strive to give the best care. It is so good go have a clinic for the folks like myself that are on a limited income.
Pediatric doctors and the director are fantastic. The reception staff at the pediatric office are not friendly, and they don’t strive to make it a pleasurable experience.
The doctor was ok, she kind of seemed like I was just another pain in the ass that she had to get thru to get her day over with! It was at 8:30am mind you. But then, they put me on the dental side waiting list,said it would be about 1 month wait; that was 2 years ago!!!!
They don’t deserve that one star I gave them. They are terrible. I had an awefull experience with all of them from the doctor to the front desk. They asked me a few health questions and took note on a piece of paper no laptop . Like I was …
They can NEVER get you in on the day you call first thing in the morning and at the same time they can’t schedule you for more than 24 hours in advance. So in other words you can’t schedule an appointment around your work schedule. Prepare …
They take forever to call you back with test results. Even if you are having an active problem. I have called everyday for over a well and still they will not tell me Mt results. Guess I will have to go to another doctor and start over.
Dr. Nader, pronouned Nodder….is very patient, kind and quite hilarious. He has helped me with tooth pain a couple times. I am so very thankful for him, and is kind staff as well!!! …
I call with a very painful leg and was scared because I’m a very healthy, active person and did not know what was wrong. They transferred me around, hung up on me and told me I should just go to the emergency room. I was so upset by the way …
If they need you there before your appointment they should say so. The office staff was busy when I showed up. They didn’t get me signed in in time so now I have to wait for hours. That’s not ok. I was here. They weren’t ready. But hey …
Health Partnership Clinic is a joke. They are rude. I am the one who has to call on follow ups. We had my son’s lead test done to find out by me calling a few weeks later they didn’t have enough to test for me to come back in. Haha. They …
I always get the medical care I truly need by going to this clinic.I’d highly recommend it.
Financial lady , Diana Zamora is very professional, compassionate and kind.
I came back for an appointment after 3 years of not visiting the clinic and I am very surprised and pleased with the level of customer service.
I will continue to use HPC .
They should be ashamed of themselves and I’m surprised they had the nerve to call themselves healthcare professionals. How do you ignore the symptoms of a condition when it is so blatantly obvious? The patient presents these issues and they …
The dental staff from Health Partnership Clinic comes to our elementary school as part of their community outreach program. They are all amazing! I don’t know what we would do without them. We had over 150 students signed up this year who …
I was referred to this office from another Dr office who had messed up on an appointment that I had. The doctor had scheduled me the new appointment and ensured me that I would be able to walk in and get right in. The Health Partnership …
I have been to the clinic for dental care on 3 occasions. My dental experience has been awesome. I had a tooth pulled and one filled and then also had x rays. I have also been to the health clinic. My experience there was great also. The …
Completely love my dr ONCE I am able to get past the front desk or gate keeper, both on phone and in person. I was just verbally abused and treated with zero respect today in the Paola office. The front desk employee treated me like a liar …
Doctor shamed me and my husband when we came in to talk about wanting to have a baby. They also lied about what was being charged during our visit. I tried to take it up with the clinic manager and they decided it wasn’t worth their time to …
I went in for blood work and the whole process was of checking in and checking out went smoothly. After my appointment was done, I paid my $20 bill at the front desk. I expect my results within five days and 10 days later, I get a call …
Staff is friendly, Very attentive.Maureen Caro APRN at the Olathe location is excellent at what she does.She’s and excellent listener that is very passionate about her job and helping you to get back on your feet she has the best …
I love how they treat all my family, I take my children there and go there myself and my husband and his family as well. The pediatric department at Olathe and the vaccine department is always making sure my kids are up to date on …
Just got fired from here for staying home due to covid symptoms. I have texts from my supervisor MAKING me stay home. I get a call that I shouldn’t have gotten sick In my first 90 days. I’m sorry, next time… I’ll hold in my illness!!?!? …
The dental staff is great with kids. The medical side is absolutely horrible they only have the intellectual ability to help very few conditions its about the same as the drugs store clinics, not a full doctor’s office. My assigned doctor …
I tried to come in for a walk In appt today to get my daughters nose aspirated because she has bronchiolitis, which is one of the most effective treatments for bronchiolitis. The doctor refused to have this done and referred me to ROC …
I had an amazing experience with the nursing staff and the doctors they are very patient and care about their patients. However the front desk staff is not professional and not kind. They have no patience and are not very knowledgeable. They are very negligent on appointment making.
This place 100% sucks for medical care
1. They mispelled my name
2. They would send out consisting messages about my appointment. Annoying …
I’ve been taking my foster kid to this clinic for pediatric services and have had an overall terrible experience so far. The individual staff and doctors seem nice and good when you get in for an appointment, but the office is very poorly …
Went to this clinic only once. They lost my paperwork as soon as I handed it to the receptionist and left. They called me to make me come back to fill it out again. I have a chronic illness and lots of walking is exhausting for me. Then I …
patient care is very bad at the front desk… they have no courtesy or manners when speaking. They never saw me in the face or in the eyes when they spoke to me… and they act with a very rude attitude… “sit down and wait”
Dr, Nader Rastgoftar is a great dentist and very nice and friendly. I am very satisfied and I recommend him as a responsible dentist, and also Doctor Wittig is so friendly and professional dentist! Thank you so much !
I have the worst experience today with this clinic. I called 3 days before my visit and in the same day to confirm my walk in visit because they can not schedule appointments for all my kids they told me they have spots open fo 10 people …
They’ll answer the phone but put you on hold right away and wait for you to get so fed-up on hold that you hang up without them ever coming back on the line. Make sure to ask them to NOT put you on hold if you want to go anywhere with those horribly lazy and unhelpful individuals. Good luck!
The nurses and the doctors are absolutely fantastic! Buttttt the front desk staff, in particular 2 out of the 3, are very rude and look at you like your an inconvenience to them and their time. Definitely catering more to the Hispanic patients and talking with them nicer. Never any smiles!
The doctors and nurses are lovely in person. But the nursing staff, they do not call you back. The front desk is terrible. They are very rude and do not answer the phone. I’ve been sick at home trying to call and no one ever answers. …
Purely a Spanish affair.. called the day before 1/9/22 at 11:47 am and the call lasted for 2m 3 secs. The lady told me to be on site at 7am no calls needed. I pulled up at 6:45 before the staff arrived. The lady who came had an attitude I …
I wish I could give the, CERO STARS. They told me to go to the walk in clinic, so my daughter could get a prescription of Aderall. When I got there they said tey do not prescribe that. Also, they take forever to answer the phone… terrible …
This clinic does not deserve the recognition it has. This place is disgusting especially management. This is the only place I know that management is allowed to mistreat their employees and get away with it. The medical care patients …
Won’t go back. Unhelpful. Waste of time. They don’t care about your health.
UPDATE
I had to do bloodwork following my appointment at a SEPARATE location and it’s …
One of the staff there made a huge impacted on me, her name is Dania Guzman I went in to get help with face pain. In my interview it started hurting so bad that I started crying. She didn’t make me feel embarrassed for breaking down like …
By far the worst experience I have had a health clinic. Took my daughters in for a physical and was told I needed to wait upwards of 4 hours in office, unable to leave until they could be seen. Was unable to do so and came back the next day …
My family and I have been coming to this dental clinic for many years. Dr. Nader is always kind and professional. He would take time explaining my issues and treat me accordingly. Dr. assistant. Stephanie is caring and thoughtful. Love coming here and big thanks for their work!!