Health Services of North Texas

Health Services of North Texas - Denton Medical Center 4304

Led by a highly trained team of medical professionals, our staff at Health Services of North Texas is pleased to offer a comprehensive range of services to men, women, and children at all of our seven locations in Denton, Plano, and Wylie, TX. Our team is proud to perform affordable treatments for individuals of all backgrounds and with a variety of unique needs. Some of our most popular treatments include behavioral healthcare, women’s wellness exams, sonograms, pediatric care, thorough annual physicals, management for a number of common illnesses (like hypertension, high cholesterol, diabetes, and asthma), and diagnosis of STIs, STDs, and other infectious diseases. Our primary goal is to ensure your comfort and privacy while you’re in our care.

Health Services of North Texas Contact Details

Health Services of North Texas Reviews ( 193 )

  1. This is the first time I have ever had to have a breast exam during an annual physical, even though I told the doctor I had recently been to the gynecologist, at which time this was already performed!

  2. I like this place all the stuff was good this is the first visited for my daughter and the provider very good his name Joseph he is answered all my questions
    Iam recommended this place to all parents

  3. Idon,t have a job, so thought I would go here .I went to doctor they said
    d it would be $50.00 and some extra fees.I just seen the doctor they another $ 134.00. They did not tell me how much it would before seeing doctor.

  4. You have to wait one hole month to get an appointment, a week beforw the appointment they call saying that they have to reschedule for that whole day because the doctors going to be out of the court office and they’re not rescheduling for …

  5. Put me on hold for 20 minutes picked up then hung up on me called again hold for 20 minutes picked up then hung up on me they seriously need to get better employees because these people get paid to pick up the phone and instead they sit …

  6. Doctors and nurses are good the only bad thing is when you call the computer answers and said u have to waite 1 minute then i waited for 10 min then they hang up!! …

  7. This place is a complete Joke. They miss diagnosed medication, They never answer the Phone and they treat you so bad. The staff is very unprofessional and the they never return Phone calls.

  8. Dr Starr is awsome and he’ll sit there and listen to everything u hv to say that’s on ur mind! He’s very caring and is concerned about his patience! I give them five stars!

  9. If I can give this place 0 stars I would! I arrive 5 mins late & they canceled my appointment, all because I was downstairs at the service desk asking them where was the office!

  10. I like this doctor office here the staff are sweet and fast my 2 yr old doctor Sarah Gibson is awesome she,ll a caring doctor that gentle with babys even Mr. Jackson too he see my older son he never judges my baby’s my kids have a lot of …

  11. Comment patients need to be aware of patients rights and if violated this needs to be reported to the patient advocate a poster should be located at every facility where to call. Rudness, treatment without dignity and respect, courtesy …

  12. they were nice and quick to get you in to see the doctor… and very friendly they listen to you and try to answer as best they can they always let you know what your test results showed…..

  13. Great people work there, and lets all hope that covid ends soon so we can have our appointments in the building again, Tele visits are nice but nothing is better than seeing the staff in person.

  14. Had an issue with a prescription went up to the office and the staff was rude. The doctor then calls me at 930 at night to tell me I need to be nicer to his staff and then starts to talk down to me as if I am a child. Just so damn unprofessional.

  15. My experience is excellent, the people are very kinds, very professional…. the Doctor Laura is a excellent person, ready to answer all questions about our visit ….I am really happy with HSNT..thankful for yr help

  16. I wish I could give 0 I have nurse practioner Janice she either doesn’t care what I have to say or she’s not fully trained to take care of me or the fact that I’m on Medicaid and we get treated differently since this pregnancy has started …

  17. The only reason I’m giving 5 stars is because of CeCe. She is the nicest person in that entire place.. My husband needed insulin and she made sure he got it..
    We had gone in to the office one day and CeCe was in a meeting and my husband …

  18. Doctors are great all front desk staff are rude don’t answer the phones and tell you to make a appointment online for a booster covid shot and there is no option on there website to do so

  19. I came here on the recommendation of a friend and I don’t regret it. They were so kind and informative and understanding when I sought help for my anxiety and other mental health issues. I’d recommend Health Services of North Texas to anyone.

  20. Very bad customer service. Tried to make an appointment. The rude receptionist could not hear me with all the noise that was going on in the back ground that was going on in that office(talking, laughing) he kept asking the reason for the …

  21. UPDATE: I spoke to Teri Johnson this afternoon, and she was very helpful in seeing to it that my brother is scheduled for an appointment tomorrow. We’ll see how that goes tomorrow, and I hope that this will lead to the infection issue being …

  22. Took my grandbaby to health services of north texas.today tue april 16th .seen a new NP .his name was Joseph Something .. yes we miss Mrs Sarah . But joseph was awesome .the office staff was awesome we been going here for about 5 yrs …

  23. This office needs to better train all their staff that answer the phone so there is some cohesion in their answers when it comes to requesting appointments for new patients. I called about 20 mins ago and was told they are excepting new …

  24. At first I really liked this place I even switched my kids doctor .But then I had made an appointment for my daughter at 2 pm I even took out of school .We show up a few mins late due of traffic and construction around the area . Once we …

  25. If this site did not require me to give this facility a star I would not. The office in Denton has lied several times about sending my daughters asthma medications into the pharmacy since her apt in May. When I called about the refills I …

  26. I highly recommend this place. Everyone I have dealt with in the three years I’ve been a patient here has been professional and caring. It is rare to find a place where you feel like they actually listen to you and want to help you get better and that is what sets this place apart from most.

  27. The best place in all Dallas-Fort Worth. Dr Jackson is awesome: professional, human, caring, loveling, all kids deserve a Doctor like him. Thank you for help our family all this years.

  28. Knowledgeable, helpful people. Friendly and open. Great healthcare. Recently had another appointment and can not praise the staff and providers enough. During this pandemic, very thoughtful, safe and well informed.

  29. Staff/Receptionist are very rude & unprofessional. If you call, they hang up in your face…call right back, they are terribly rude. I won’t say the Dr.’s name, but was supposed to refill my daughter’s prescription…let’s just say, we’ve …

  30. A great place for *basic* health care: efficiently run, modern, clean, courteous staff, etc. The caveat is if you have any kind of complex medical issue, that’s not their forte. Been a patient for 2yrs and have never once seen a doctor– …

  31. Very nice helping people from the front desk to the back house. Everyone working quickly and efficiently to get patients seen and helped. Thank you so much and God bless you all. Laura Moore nurse practitioner awesome answered all my concerns and was very kind and helpful.🤓😁 …

  32. After each appointment I am told that they will call me to set up the next one but the team never does and then if i try to call myself I can rarely get someone to answer. I waited over 30 minutes as the first caller trying to schedule my sons 15 month appointment and no one has yet to pick up the phone still.

  33. Arrived 30 min early since the client is handicapped. Appointment was scheduled for 10:30a did not see the Medical Assistant until 11:30a and then didn’t see the doctor until 11:50a was not finished with appointment until 12:45p. We …

  34. They only use one phone number for all of the different divisions and the office staff refuse to answer the phone. Over the past year I’ve used this service I’ve had to wait on hold for 30 minutes or more each time to even get through to …

  35. Laura Moore was an exceptional nurse practioner. She addressed my medical needs in a kind and caring manner. She made me feel comfortable and confident in her diagnosis. I positively recommend her.

  36. Avoid this place! There are animal clinics cleaner than this place. The front desk staff seems improperly trained and my nurse practitioner was even worse. She physically never examined me even with gloves on, so I am not sure how she’s …

  37. Front office needs training and it’s cost me $$. Example, I scheduled an appointment to see the Dr. I thought it would be a full examination. The office only scheduled me for a prescription refill visit. So the result is I have to make TWO …

  38. They are timely and organized. My toddlers don’t care for dr visits but ms Sarah and the staff handle things very well. Toys in the waiting area, books in the exam rooms, and happy people make this place perfect for our family.

  39. I’m satisfied with the medical care and treatment, the medical staff are all really fantastic. The only issue I have is the call center when trying to call to schedule an appointment. I feel there could be a more efficient way to handle incoming calls.

  40. Dr. Siegel is an absolutely amazing doctor. He is the most compassionate doctor and truly cares about your well being. I am so thankful to have found Health Services of North Texas.

  41. Eddie, PA is thorough & has a great bedside manner. I never feel rushed and my questions are always answered. He explains things & puts then in plain English. All the staff are helpful & kind. Do make sure to be on time, they have …

  42. It took coming to HSNT to FINALLY get treated for the pneumonia that can come with the COVID-19 virus. This is my second bout with this disease and it hit me harder this time. The pneumonia came on quicker (probably a different strain than …

  43. They are horrible, just want you in and out for your money. I asked to be checked for flu and pneumonia and non of that happened. They worried more to get me the flu shot and ask if I needed a pap. Later that night I was hospitalized for pneumonia that the dr claimed was asthma.

  44. The South center is the absolute worst clinic I have ever been too. The receptionists are extremely rude and short with you, they never answer the phones (which wouldn’t be that big of a problem if they’d at least clean out the voice mail …

  45. I scheduled an appointment and Xiomara got me in the same day. She was very nice, polite and informative. This is my first time trying this clinic and I will return because she gave outstanding customer service, great employee!

  46. Dr. Jackson has to be the best I have seen since the birth of my “10” year old son. He is a patient listener and observer. However, the office staff at this location need more training or something. I have noticed the office staff will make …

  47. HSNT was a huge blessing when I stayed without insurance. They provided me with very good and professional attention at every appointment. They ran all of the labs that were necessary and it was very affordable. I highly recommend them.

  48. I’m surprised they don’t have a higher rating. Today was my first visit and it was better than I could have imagined! I’ve been paying way more than I can afford at a practice in Frisco only to be treated rudely and constantly pushed to …

  49. My experience with Dr. Seigal has been fabulous. He is a very knowledgeable and attentive to his patients needs. That why I’m leaving a 5 Star review for the Doctor and the clinic.

  50. Dr Starr is very helpful. His staff at office on the other hand needs some extra training. I was given a referral dr for a nuerologist. When I got to the office of the nuerologist gave receptionist my insurance card they stated they didn’t …

  51. Always have to wait months for appointments. They don’t communicate clearly with each other. Had a girl call to push up my apt left me a voice mail, I called back and a different girl said no one called. Then received another call from the …

  52. I am only giving a star because I have to. Absolutely love Dr. Jackson. The rest of the people are awful! I tell myself every time “I can deal with the front to get to Dr. Jackson”. The last few times are unbearable. It’s a shame I have to …

  53. Dr. Starr was very friendly, personable, and thorough. He spent at least 20 minutes with me reviewing my history, genealogical history, symptoms, and asked a lot of questions. I felt heard and reassured. I would recommend Dr. Starr 100%!

  54. They were quick and Dr.Tabitha was amazing. I felt so super comfortable with her right from the start. That is important to me so I’m very pleased and happy with my visit there. Thanks for being awesome. 😁 …

  55. I give it a two because I took my daughter to the little kids side of the building and they were super nice to her there, then they sent us to the other side of the building so she could get tests done and the lady there was rude, I was …

  56. The medical receptionist Beca is the absolute worst. If I could give her negative stars I would. We had our daughters first ever appointment with the pediatrician Dr. Greg Jackson at the building 4308 and as soon as we entered the …

  57. Dr Starr is awesome! Staff was friendly and helpful. They are also a Federally Qualified Health Center, so if I lose my insurance I can keep my doctor and switch to their sliding fee scale.

  58. Extremely clean medical office; from front to back looked brand new. Waiting room is uber clean and has lots of seating. A LOT of paperwork to complete before appointment, so you really do need to be there 30 mins ahead of time. A kind …

  59. I am a woman that is 48 years of age.
    And I had a major heart attack at the age of 42.. If it wasn’t for my Dr at Health Services Of North Texas Dr. Jason Siegel recommending a cardiologist at UT …

  60. This place has the worst staff! Very unhappy with the service. My son had an appointment to get vaccinations only today at 10:20 and we arrived at 10:10. The lady at the front said since we weren’t 20 mins early then we had to wait to see …

  61. I’ve yet to come to the appointment in two days for my baby to see Dr. Jackson, but I’ve already been rubbed wrong by the receptionist that answered the phone and scheduled the appointment. She was not friendly in the lesst. It seemed as …

  62. I am very pleased with the care I receive. I am a patient of Laurie Mottl and just love her. She has always been very detail minded and on top of every situation. The staff is always helpful and friendly. I highly recommend their services.

  63. I’ve been coming to this office for around almost two years now. Normally I don’t ever have any problems. The last visit though was awful. The lady who works at the desk to the right as soon as you walk in and go through the other door is …

  64. I tried to make an appointment as a new patient. I waited on hold for 30 minutes. For the last 15 minutes the queue told me I was 1st line and my call would be answered next. I tried to fill out the form online to request an appointment …

  65. Every appointment is great, no long wait which is very important to me. Dr. Siegel is a great doctor who spends time getting to know you and most importantly is he listens to you and works with you to address your concerns or issues. I had …

  66. Highly do not recommend. First of all, I scheduled my initial appointment online. Got called 24 hours before the appointment to be told that the provider I wanted to see doesn’t take my insurance. The only provider that took the insurance …

  67. I visited Health Services of North Texas yesterday for the 2nd time. My first visit was quick because I just needed to get my flu shot. My visit yesterday was out of utter desperation! I was sick. I called the office around 2pm to see if I …

  68. I call weeks ago trying to get an appointment person said I’d be put on a list and if someone canceled appointment they would call me back so that was fine a few days later I called to see if there was an opening this person told me i was …

  69. My nurse practitioner Terrie Estes was an attentive listener and her bedside manner, next to one other Dr. that took care of me in Georgia, is one of the best.
    Peaceful and emaculate office and never a long wait.

  70. My Wife and I Have recently moved into town and we were needing to find doctor close by as soon as possible. I ended up calling the office this afternoon and was greeted by a gentlemen by the name of Alex. He was very Informative and was …

  71. Came in yesterday with a lot of back pain, ladies at the front desk did a lot to squeeze me in (would’ve been October before I could see a doc) and I am super grateful. My doctor is new to the area, but one of the best I have ever seen. Was …

  72. Dr. Starr was very kind and patient. He really made me feel welcome. And he didn’t seem to judge too much because of my physical size. He was empathetic and I just really felt like I connected with him. I would highly recommend him to someone struggling with weight.

  73. Thanks to the ACA, I can no longer see the doctor I’ve been seeing for years so I was extremely nervous when it came to finding a new one. The NP that i saw here was amazing. She made me feel that i was the only patient she had to see that …

  74. I solely come to this office for the Doctor himself! Dr. Starr is so amazing and patient with me and I love his chair side manner. He genuinely cares about his patients and I appreciate how he empathizes with my concerns. As for the front …

  75. I moved from out of state in December to Denton, Texas. I have been in contact with Erika Washington and Karla Obasi since January of 2021. Who have attempted to put me in touch the the HSNT coordinated care program; without success. I have …

  76. Impossible to say enough nice things about the staff and level of care at Health Services of North Texas. Edward Gelber was beyond helpful got all of my concerns handled quickly and with outstanding bedside manner. All of the staff from …

  77. Great experience! Dr. Starr helped me get the medication I needed, and the televisit process was so easy! When I made my appointment the staff walked me through the process of setting up the app. Both Dr. Starr and the person who set up my appointment were so caring and helpful!

  78. Health Services of North Texas is an outstanding organization from top to bottom. Every individual I encountered there is friendly, very professional,very knowledgeable and indeed good at their jobs. Scheduling and check in are a breeze and …

  79. Dr Starr is a great provider. Always a pleasant experience when dealing with office staff, nurses, provider etc. typically short wait..no complaints

  80. Very kind and respectful. Following good safety procedures during the pandemic including distancing, screening before entry, and sanitation. I really enjoyed my nurse practitioner and the nursing staff. All very friendly and patient. I will be going here from now on as my PCP and feel confident doing so.

  81. Don’t see Tabitha. She has no bed side manners. I just had a 20min conversation with her at my visit and it was VERY apparent she wasn’t paying attention to what I was saying. After repeatedly telling her the same thing and her keep asking …

  82. I never look forward to going to the doctor but this was my first visit to Health Services and I was quite surprised. Dr Starr was great as were all the people I encountered. I feel comfortable enough to almost look forward to my next visit.

  83. Dr. Starr and the entire staff are awesome! Even someone like me who currently has no income or insurance was treated with kindness and compassion and they sincerely want to help. They were all very friendly, knowledgeable and professional. I’m so glad I found them. I definitely have a new healthcare team for life!

  84. I liked this clinic. They cater to a diverse group of people of all ages and backgrounds. They can do your bloodwork at the same site, and that person was VERY good. I’m hard to stick, and she was super fast. Initial wait was long, part of …

  85. I have been to several of the Health Services of North Texas locations. Each one of them has the most caring and compassionate staff. The practitioners are all friendly, trustworthy, knowledgeable and thorough practitioners I’ve ever met. …

  86. My child is now months behind on her vaccines because of the irresponsibility and lack of communication skills from the nurses and office staff at this location. I was informed at two of her well-visits that they would call when they had …

  87. More clinics available now, that’s good!
    You have to realize that this is as close to medical help that a lot of us can get in Denton County because this county has NOTHING in the way of assistance …

  88. We were told the office on mesa Drive could no longer see pediatric patients. We made the appointment for the office off of 288 but when we got here they told us the appointment was for Mesa Drive. They need to get their information corrected. All the patients in the waiting room are pediatric except for one

  89. We had the pleasure of seeing Dr. Estep and she was amazing! Our previous pediatrician had retired and for our first visit our 4 month old was getting shots so we were super nervous but she made us feel so comfortable! She did a very …

  90. I recently went here, i’ve used two locations so far. My PCP one didn’t do sick appointments. But there seems to be a system in place for sick people who need to see a doc at this location. Not a bad set up at all. Keeps healthy people away …

  91. I’m a recent returning patient from about 8-9 years ago. It’s hard finding good medical care that you can feel comfortable with, especially now since it seems like everything is virtual. The provider I chose as my PCP, Dr. Starr, has a calm …

  92. Do NOT use this service. My boyfriend went because he had UTI symptoms. Upon arrival they assumed it was an STI (which it wasn’t, he has been tested previously) and wrote off all his symptoms. He went home with some antibiotics which did …

  93. The lady who takes blood the last three times I have had it taken not once have I seen a welcoming smile or a simple hi, how are you? Hope your day is doing swell. I get it we have our days but her attitude and vibes are very unwelcoming. …

  94. The best Dr they had left. Now I can’t get the medication I’ve been on for 15 years without jumping thru hoops and being spoken down to as if I am lacking common knowledge of how things work. If you want to be treated like you are less …

  95. Anne Ellison is very knowledgeable in many areas.
    She is well versed in Covid and post Covid issues, even more than a Pulm Specialist, I saw. She nailed what was going on and treatment for it. …

  96. The best Dr. this clinic has had is Dr. Jason Siegel. He treated my mother-in-law for 4 years. They made the absolute worst decision to not keep him. We’ve called the office and they refuse to give us where he is located now. This places …

  97. Ann Ellison and everyone in the office seems to care about quality, cost efficient health care. Got me in and out in a timely manner and was still thorough. I never felt rushed through or like I was just a number.

  98. I’ve been in daycare ever since and I will not trade it for nothing in the world there are excellent doctors over there that will help with your essential needs plus more

  99. The doctors at HSNT are very dedicated to helping to get your health back on track. They are flexible with your schedule and will accommodate to the best of their ability. Everyone is pleasant and eager to help.. I would definitely recommend them.

  100. I have been suffering with long covid for 2 years now. The whole team at HSNT is great, especially Dr. Ellison she truly cares and really listens. I am just one patient but I hear her talking to others and she makes everyone feel like there …

  101. This place needs to hire people to answer the phones. I have been caller number one for 40 minutes minutes waiting to have my call picked up. They don’t call back to leave a voicemail if it’s a missed call. I have called multiple times different days to try to reschedule my appointment and it is always the same thing.

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