HACU offers simple checking account choices that will meet your specific needs. With our simple Switch Kit, we take the worry out of changing financial … See more
The method to enter birthdate when attempting to log in is simply absurd. For myself, with a birthdate in 1942, tapping through month by month is tedious and needs to be changed to a method that is user friendly.
I must agree with you , tying to login to my account has been a challenge since they changed their login process. I never had this problem before. I can never get on the site without calling for help. They really need to fix this problem.
This place has AWFUL customer service. I’ve sat on hold multiple times for over two weeks and have been unable to actually get ahold of a person. Their online banking services are awful and frequently do not work. They send their calls to …
Alyssa Torres believed in me and helped me get a loan when another representative did not want to. I am a medical staff and have been suffering during this pandemic and I needed help. …
I’ve been with HACU for over 20 yrs thru deaths, Purchasing a home, marriage, divorce, and short selling my home. They helped every step of the way i.e., loans, refinancing Xmas club savings and refinancing my car when I lost my job and …
I have really enjoyed banking with the credit union. I began opening a simple savings account, then I opened an installment loan. Now, I have my checking account with them along with my car loan. Anytime I have had a problem, their …
This place is a joke, but on top of being a joke, they are doing a couple of things illegally and when you ask them for a copy of their disclosures they will tell you they need to call you back because they don’t know where they are. …
I love this place. They are a smaller credit union that really gets to know their members. I’ve had multiple conversations with the staff here and they are all trying to do what they can to help me, my family, my friends, and my …
My only mistake is that I didn’t go through them sooner. I will never take a loan or lime of credit anywhere else. Best rates ever! And I love their website. Easy to navigate.
For over 20 years my wife has been a member and i was added within a short time . We love them use all their services but not the Home mortgage .Used cars are now at low low deal nobody can beat them . This is a nonprofit credit union , so what you use comes back to you as a member .
There is no support on Saturday you can’t talk to nobody. Every time I swipe my card it’s blocked for fraudulent protection. It’s ridiculous. I’ll be starting a lawsuit soon.
Their my24/7 answering service is useless!!!
Really friendly and helpful staff. Always helping with my accounts and their Checking account is incredible.
3 stars only because they are not open on weekends. Too bad for people wha can’t go during the weekdays. And also short hours.
Customer Service Is Great Only Flag NO WEEKENDS NO WEDNESDAY UNTIL 1 WHO DOES THAT MAKES NO SENSE
The method to enter birthdate when attempting to log in is simply absurd. For myself, with a birthdate in 1942, tapping through month by month is tedious and needs to be changed to a method that is user friendly.
I must agree with you , tying to login to my account has been a challenge since they changed their login process. I never had this problem before. I can never get on the site without calling for help. They really need to fix this problem.
This place has AWFUL customer service. I’ve sat on hold multiple times for over two weeks and have been unable to actually get ahold of a person. Their online banking services are awful and frequently do not work. They send their calls to …
Alyssa Torres believed in me and helped me get a loan when another representative did not want to. I am a medical staff and have been suffering during this pandemic and I needed help. …
I’ve been with HACU for over 20 yrs thru deaths, Purchasing a home, marriage, divorce, and short selling my home. They helped every step of the way i.e., loans, refinancing Xmas club savings and refinancing my car when I lost my job and …
I have really enjoyed banking with the credit union. I began opening a simple savings account, then I opened an installment loan. Now, I have my checking account with them along with my car loan. Anytime I have had a problem, their …
This place is a joke, but on top of being a joke, they are doing a couple of things illegally and when you ask them for a copy of their disclosures they will tell you they need to call you back because they don’t know where they are. …
I love this place. They are a smaller credit union that really gets to know their members. I’ve had multiple conversations with the staff here and they are all trying to do what they can to help me, my family, my friends, and my …
My only mistake is that I didn’t go through them sooner. I will never take a loan or lime of credit anywhere else. Best rates ever! And I love their website. Easy to navigate.
For over 20 years my wife has been a member and i was added within a short time . We love them use all their services but not the Home mortgage .Used cars are now at low low deal nobody can beat them . This is a nonprofit credit union , so what you use comes back to you as a member .
There is no support on Saturday you can’t talk to nobody. Every time I swipe my card it’s blocked for fraudulent protection. It’s ridiculous. I’ll be starting a lawsuit soon.
Had an account since 1994 with them. Finally closing it and have gone elsewhere. Horrible customer service on phone and in person. Good riddance!