HealthCARE Express

HealthCARE Express Urgent Care - Texarkana, TX

Whether your two-year-old woke up with a fever, you sprained your ankle while doing yard work, or your grandfather has the flu, HealthCARE … See more

Read More

HealthCARE Express Contact Details

HealthCARE Express Reviews ( 109 )

  1. I wouldn’t give this place one star if I had a choice…
    Nurse gave up on getting vitals on my 20 month old son
    So called doctor (APN) didn’t even look at his bumps and gave up on looking at …

  2. Well, I finally got my insurance to pay this bill but yet it is in pending and Healthcare Express sent me to a collection agency… Before I got out of someone that if I walked in and paid a walk in fee with no insurance which was 80 …

  3. Jeers to the pain management department on Richmond Rd for taking everyones pain meds away coz of this so-called New Doctor. I’ve been getting my pain patches there for years. So now the little bit of quality life I had is being taken away.

  4. After Dr Kahn left everything changed. The knee injections I had there were pure torchure. Dr Emchee Kennedy told me to be quite and the medication would work. Left and went to other Dr had the same thing other knee felt like a bee sting …

  5. We had a good experience until the doctor prescribed a 190.00 antibiotic (generic form) and I called and called and my husband even went In to get a less expensive antibiotic, but hours later no one would change it… we bought the …

  6. Were always seen fast and the staff are all very friendly and helpful. We prefer coming here than our regular doctor when we need to be seen right away because we get in and out real fast!

  7. I had diabetes for a year without knowing what was wrong. So I went to healthcare express on richmond and 7th Street and told the Dr’s my symptoms over and over, over several visits…. and not one Dr could figure it out, even after doing …

  8. Waited for 2 and a half hours, went and asked when I’d be taken to get my covid test only to find out they didn’t even check me in after I gave them my paper work.

  9. I don’t remember the name of the Doctor I saw today, but he wasn’t the very pleasant. I had an asthma attack yesterday, as I told him, 1st one in over a year. Cough so much my chest was hurting. I had to find all my nebulizer stuff & my …

  10. The healthcare express on Richmond Rd. In Texarkana has a friendly staff who dealt with me efficiently. Every time I have gone there my waiting time has been less than 15 minutes.

  11. The service was outstanding and reasonable in cost compared Hospitals. Very clean and great doctors and staff. I would like to thank them all for helping me with my health issues. I will look forward to my next physical exams and future health care. Kevin Fisher , Hooks Texas

  12. My wife hurt her arm one evening working. We went to HC Express on Richmond road because the swelling and pain continued to get worse. It was almost closing time, but they got us in and checked out. They said it looked like part of her …

  13. Best Place to Get Zero care. 👍 Have anything wrong, they will just give you a steroid. Had personal experience with multiple patients of theirs and they will give you a shot of steroid every time. I would highly avoid this place. Please go to the Neighborhoods Emergency room. …

  14. HealthCARE Express makes being sick a pleasant experience. The office and medical staff go out of their way to make you comfortable and address your concerns. I hate to be sick, but they hate for me to be sick, too, and do all they can to get me on the road to feeling better.

  15. Took my mother here, let me say first that I normally love the medical staff at HCE, normally everyone is so nice and the location on Arkansas Blvd is amazing, however, this visit was different, the nurse (don’t remember her name) didn’t …

  16. I had to take my son here while we were out of town for Christmas break. He was seen for less than 5 minutes and we were billed $360 for an office visit, which is ridiculous. I was told at the time of checkout that the bill was $100 but …

  17. I give one star for a good reason. I am told it would be $150 if I pay cash to get treatment. So I payed cash. Then I get a bill in the mail. I love the part that implies I was in the room for 45 minutes. Well maybe I was just waiting that …

  18. I waited in the waiting room for 30 minutes past my scheduled appointment time and spent another 30 minutes after they took me back before the doctor ever came in. They said they would call me in a prescription and never did. When I called …

  19. The staff was very courteous and attentive to my concerns and needs. There wasn’t any wait time. I was checked in and immediately called by the nurse. Very pleased!

  20. I went into HealthCARE Express not too long ago for an infection in my throat. The staff was very nice and I was in and out within 45 minutes. Got my prescription filled and I was better within the next two days. Great business!!

  21. Still waiting for Covid test since 10:30am and it’s now 1:49 pm. Workers don’t tell you nothing. Only patients. New Carrollton Md office. Excuses galore for their unprofessionalism. I’m not the only one.

  22. Came in 15 minutes early and sat for an hour and 15 minutes. Appt was at 9 am. Asked receptionist why were sitting so long and she called somebody and said about 15 more minutes. …

  23. Fast, friendly and efficient service from the front desk all the way to the provider. Every provider has been very sweet to my children and spoke to them to include them in their care. They have also been great with follow up calls that I have had. Highly recommended for adults and children.

  24. Never going back here again. Only person that was polite was the lady at the front desk. Literally told them what all was wrong with me, doctor never seemed to care and saw me for maybe 2 minutes. Not the results I was looking for. Plus, I have insurance and it cost me WAY more than any other clinic I’ve visited.

  25. Normally, I get excellent service here but I went on 1/29/19 for an upper respiratory problem. i was given antibiotics. That was great. I also asked the PA to refer me for a mammogram and a bone density test. The imaging place has yet to …

  26. DO NOT GO HERE. THEY WILL LIE TO GET YOU IN THE EXAM ROOM AND BILL YOU FOR IT LATER. I went to healthcare express during a work trip with coughing and wheezing and dizziness. I got there and told them I wasn’t from the area and I wanted to …

  27. For there only being one provider on this particular day, I got in and out relatively quickly. I can’t say enough good things about the staff, they were very friendly and made me comfortable (despite throbbing knee pain). I highly recommend this Healthcare Express!

  28. I’ve used Healthcare Express several times before in the past. I had to go in recently because of an upper resp infection. I used the online booking, which is quite helpful. I checked in as usual, and within minutes, a guy with jeans on …

  29. Made an appointment. Arrived half an hour early. I checked in and was told I was actually going to be seen 15 minutes sooner. Walk in and the receptionist says it will 1.5-2 hours even though I had an appointment and the appoint was really for no reason at all.

  30. Good service. Great place to get a medical done. The staff is helpful and courteous. Unfortunately, like many clinics, you may have to wait a while sometimes. That is the reason for only 4 stars.

  31. I went in with an abessed tooth and hurting, the nurse was more attentive that the NP. I was looking for a second opinion and was told they did not have the ability to help with dental x-rays or give second opinions. Even with all the x-ray …

  32. The lady who took me back to exam room, took my vitals, and administered covid rapid test was extremely caring, forthcoming, and gentle. I did get her name Keke and I give her all 10s across the board of 1-10. She checked on my insurance …

  33. My husband and I rushed in right before closing. He was having an allergic reaction to something. It turned out to be from shellfish probably that we had at Red Lobster earlier that evening. The staff was awesome. They started an IV of …

  34. Plans for today? Cancel them. 3 visits here all 3 over 4 hours. This one for a “rapid” Covid test. Still here 1 hour after the 15 minute rapid test was administered. Only come here if you have no other options.

  35. I had to get an MRI and was ridiculously nervous. I didn’t realize how claustrophobic I was until laying on the table. The tech was super polite and nice, which in return calmed me down. Overall it was a good experience and I’d recommend HCE imaging center to anyone!

  36. Staff was exceptionally considerate in addressing our illness. We we’re seen in a timely manner with concerns for our health. The MA’s seemed to be on task with our symptoms and recommendations for getting well.

  37. They took care of me when I had pneumonia and they’re taking care of me with my knee injury. It’s really nice to get the care, x-rays, MRI, and DME all in one place. I’ve never felt like they are downplaying my illness/injury. Great group!

  38. I choose HealthCARE Express on Richmond Rd over any other facility in Texarkana because of the efficient and effective care I’ve ALWAYS received upon coming here as a patient. …

  39. Dr and nurses were all fine, although I waited for over an hour after making an appointment. The negative review is because I can’t get my prescription. After 3 different pharmacies and several phone calls, no one has an order in their records. I’ve spent half my day now waiting.

  40. I come here all the time cause their open the longest out of everyone but I went here on a Sunday at 5pm and they close at 8pm they told me they can’t see me because of the long waiting list and times to see patients. I told them ma’am …

  41. I’ve been to this clinic on multiple occasions, in my opinion they are the fastest clinic in the Texarkana area. Today I had an appointment at 6pm, I had lab work done, and in addition to my appointment I also brought my son with me as a …

  42. I am an OTR truck driver. I can not always get home as I am a FL resident. I am having a RA flare. Aggravated, in pain for soooo many weeks my husband decides we would just stop. I went in, what an amazing facility it was clean and …

  43. The lab team and the CT team were so friendly! Ms. Tammy was the best and helped keep me calm. Could not recommend her and her trainee more! Very friendly staff all the way around!

  44. I came in today because I’m sick and had been around several people with covid in the last 5 days. I waited a long time but they were alot of people ahead if me. This is a Sunday. Most others are closed. When I got my turn I was taken back …

  45. I took my 15 month old in to have splinters removed from his foot at 9am and they were pretty busy. We were in the waiting room for an hour and 15 minutes before being brought into a room. Once we were in the room we waited while I …

  46. No communication between provider and patient. Called for lab results 4 days in a row and requested to speak w provider and still will not contact me. Tests weren’t preformed that provider stated would be. “They are awaiting results” is …

  47. Went in on Saturday morning with Plurisy, got X-rays, labs, and an EKG. Was pleasantly surprised that I was still out of the clinic in less than 2 hours. Very professional and thorough. Definitely recommend.

  48. I called in regards to my husband testing positive for Covid, I asked what meds they could prescribe. After a pause, I was told they could offer advice on cough medicine. Okay, this is not only inexcusable, but absolutely appalling and …

  49. The ABSOLUTE WORST facility! Eighteen months after visiting this “so-called” healthcare facility, I received YET ANOTHER bill from them for services on 01/22/21. Looking at the bill, my insurance was billed YET AGAIN on 09/22/22. After …

  50. We were in town from Georgia visiting family & had an urgent need. Both the front office and the providers were so professional and kind, really helping my son to be the most at ease that he could be in an uncomfortable situation. We are …

  51. All the people were real nice and helpful. The Doctor was great. She took her time with me and she answered all my questions. They were very professional. I’m glad I went there.

  52. Healthcare express for me is a 50/50 experience.
    When you’re there the care is great and the staff is amazing.
    When you’re told by a provider that if I needed a prescription changed incase …

  53. Fast and efficient for day after Christmas. Would be at least a week before I could see my regular physician. Was told at first 2 to 3 hour wait but because I made an appointment was out in an hour. Got my prescription done right away too. Thanks healthCare Express.

  54. Not feeling well today with a awful cold. I decided to go to Health Care Express on seventh street. I show up 11am went inside to get checked in. I meet the the girl behind the window , her name is Angle I could tell by looking at her she …

Leave a review

Your email address will not be published. Required fields are marked *