HealthCore Clinic

Doctor, HealthCore Clinic

HealthCore Clinic provides quality family healthcare through improved access and a heightened and unrelenting focus on education and … See more

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HealthCore Clinic Reviews ( 100 )

  1. Called to get some information regarding a Substance Abuse Eval (Cost, if Insurance can be used, etc.) All I got was ” I don’t really know” and the person didn’t take the time to find the answer.

  2. Wait times are forever. They surprise you with unwanted or unasked for services. Calling to make appointments may have you waiting an hour or more( I was on hold 1 hour and 5 minutes.) So, take your chances.

  3. The worst service ever..
    If you called no body answering, and when someone answered the same thing you wont get help. …

  4. The pharmacy is the worst and they are rude and I’m leaving because of this very reason ,and the doctor I have is judgmental instead of her asking me my needs she picks the solution everytime and what she picks is wrong, I absolutely hate this place.

  5. Well…… I came here to read the reviews to see if they influenced my decision on who will be my childrens dental provider & they did! Thanks for helping me NOT choose healthcore!! SMH

  6. The worst place I’ve ever been. First they don’t have a clear entrance. Secondly they canceled my appointment without telling me and lastly they didn’t try to fix the problem at all. Nope never again

  7. The worst clinic appointment was at 3:30 didn’t get called back till about 4:30 they need to really pay attention to scheduling and punctuation not to mention we came 30 min early if I could get away with not giveing a star I would do so just horrible all the way around

  8. The care here is phenomenal but calling to schedule an appointment…not so much been on hold for almost an hour and a half… so its be easier to go in and schedule than call

  9. I’ve literally been here since 845 my appointment was at 9 here it is 953 and I still haven’t been seen!! I’ve had 2 people who came after go in before me. When I was 15 minutes late to my appointment they said I had to reschedule!! The worst experience

  10. Nurses do not get back with you for days when message is left and then do not get back at all. They call to leave you message day before that you have appointment but don’t call you when they cancel your appointment. Instead they let you …

  11. I have been going to healthcore for over a year now and couldnt be happier. The staff is always real friendly, and my dr is one of the best ive ever had..i would recommend her and the clin😊c to anyone looking for quality healthcare… …

  12. A very caring place for health care. Even providing rides to those who don’t or can’t drive or get a ride to go for appts. Very caring Dr. I have who treats you as a person not a number!

  13. My experience has always been a good one. My family and I are very pleased. They have a friendly staff and are always giving the best take care advice. Thank you.

  14. Horrible staff, horrible at refilling prescriptions, horrible at setting appointments or answering phone calls properly and worst of all, horrible, indifferent and rudely sarcastic nurse practitioners!! So if you’re seeking relief and …

  15. Staff is courteous and helpful. One stop shop. Mental Health, Physical Health, Dentist, Addiction Counciling and Group therapy with out patient treatment for those who want help. Takes most insurance as well.

  16. The best in integrated medical care services in the wichita community. Proactive, progressive, professional. An established community based clinic with expanding community outreach capabilities. Knowledgeable, experienced, compassionate staff with exemplary service performance.

  17. My dad has COPD really bad. And this place has too much perfume smells for a doctor office. Its really sad. Trying to see the doctor while going into a coughing attack because of the perfumes.

  18. Well i had to wait for my first appt for 2 mths then it was another 2 then i was to be given a referal 1 mth ago … Still has not happened and now i have sat for 2 1/2 hrs and counting in office …. What do you think

  19. Dr.Claire Thomas and her Nurses are careing helpful and really good professionals .Thank You all for y’alls service during the CORONAVIRUS AND being here when I need y’all the most Sincerely David Lopez

  20. I took my daughter to her appt and she nedded to get her vaccinations but it was gonna be 5 already they asked me to come any day from 8 to 5pm so the next day they made me waste my time came at 4:30 and the same happened my little one didnt get her vaccinatios AGAIN i have to work ..dont have their time so unprofessional 😠😡 …

  21. Got here in the early am, the guy I spoke to sounded irritated and the food in my opinion came out a little too soon if you know what I mean. The bread was not toasted and even squished, way too salty even for a breakfast toaster.

  22. This is a very nice and clean clinic, the staff was friendly. This was my first time using this clinic, but everything went according to plan as far as having a appointment, getting checked in and out.

  23. THANK YOU DR. PENNY JEFFERYS! Your a God send for my son who suffers terribly from social phobia & anxiety. He is sooo much better. He actually functions well again & sleeps good now as well as participates in family functions. And …

  24. Three weeks ago I went to health core Dental they remove the tooth that had an abscess I got very sick with MRSA had to be on two antibiotics couldn’t get out of bed was in bed rest very very ill so I would not recommend the dental service …

  25. I was kept on hold for 49 minutes to sepak with someone regarding a perscription I was given that had no quantity on it. Which meant another trip back to the office to get a corrected copy. On a separate occasion was given ANOTHER script …

  26. I was amazed at the new Health Core facility! It offers so many types of services (medical, dental, mental health…) and is very accommodating for different languages/cultures. The space was large and clean and not intimidating. I loved it!

  27. Sometimes you have to wait a bit but you still get the care you need Kelly is my doctor and I love her attitude always makes me want to come back for my medical needs great pricing on prescriptions if you are looking for something a little cheaper they’ll find it for you

  28. Michael woods is the best person to give shots…he has a really lit hand and he’s super nice also in the labs Kelly beyers has a gorgeous smile and sense of humor….I love that place because of them!!!

  29. Went for bp check it was high the Dr was to call pharmacy in their building for meds. Went to pick up meds and they said there hadn’t been a call so they called the doctor it took three days before I got my meds. Staff not very pleasant,not all just a few

  30. Britney Hill, APRN, has no regard for a patients medical records. Wouldn’t listen. Cut me off. Extremely patronizing tone. I gave her a few more chances. After almost four months she told me to my face after I questioned yet ANOTHER test …

  31. I use to love this place but now I don’t know what’s going on there. Been waiting a week just for them to fax a paper to the pharmacy I have called several times and they say “she” is working on it now lol ya right

  32. The doctors here listened to what was going on with my shoulder & were able to help elevate my discomfort. They provided a quick referral to to a Orthopedic specialist to help address my problem further. Very grateful!

  33. Although they May have a pretty nice staff…. Where they lack is their lack of compassion and concern with their patients …. For one if You call w/ an immediate concern it takes forever before they can get you scheduled into see …

  34. I would give Kelly Williams a 0 if I could.. the service is terrible she don’t listen and says she will do something and then forgets or sends you off to do more testing then never bothers to get the test results..the people were nice but do NOT see her!

  35. So I have to say I have been disappointed in the past . They seem to be getting it together though. Loving My Provider and everyone seems to be working on customer service . Pleasantly suprised today from setting My appointment to getting scripts called in quickly.

  36. I saw Dr Turner and had a horrible experience with him at his private office before as did my husband. In our experience, he did a horrible job, should not be a practicing dentist and he should lose his license. Just because the people come …

  37. I took my kids in for dental appointments. It was our first time using the dental department at Healthcore. We’ve loved the pediatric dentist we’ve been going to for 6 years but our insurance changed so we had to make a change. The boys got …

  38. I love most of the ppl at healthcare, my Dr is amazing! The only thing I don’t like is this Tyler person who’s been answering the phones lately, he’s very short. You can tell in his voice that he does not care for his job. He sounds annoyed …

  39. They based the price on your income. I loved it. My niece now lives with me, n has no income & a medicaid card from out of state. This place made it affordable to take her to a doctor.

  40. Been going here 20 yrs .always someone to help you. The new entrance is demanding but accessable.seems like a long walk with my cane. Wish they had asked a handicap person when designing.But great affordable sliding scale payments.

  41. Long Review/ Worth the read! I wouldn’t recommend them to my worst enemy! The doctors half-ass do their job and the nurses suck. They would rather stand around and chat with each other rather than provide genuine care for patients. …

  42. I saw Rickae Strack today and she was AWESOME! So professional and caring, she really made me feel comfortable and I knew I was in good hands. I had to do labs today as well and Stephanie was who took my blood, etc. I didn’t even feel the …

  43. Better and cheaper than grace med. Very informative. Polite. They have behavior health as well. Scheduling isn’t 6 weeks out like other places. Sliding scale fee and Medicare. highly Recommended.

  44. Its is low-cost and they do payment plans, however they never check their phones when pharmacies call in to refill scripts. If you show up in their lobby demanding to know why they get crappy and tell you that since you just showed up they …

  45. Do not recommend. Received invalidating, unhelpful medical treatment from the providers here. They also were not professional. Wasn’t even given the opportunity to ask questions. I will never go back.

  46. They also have a wonderful pharmacy open to the public! Also I want to add Dr. Kelly Wiliams is compassionate, caring and knowledgeable. She listens too. When I was sitting outside the office room looking quite sick, I’m sure, a delightful …

  47. The Hispanic lady at the front is constantly talking bad about patients to other patients. She messed up my mom’s date of birth and my daughter’s on their files (2 separate occasions months apart) and blamed it on us and the way we …

  48. Very impressed with the facility is a lot bigger than what it looks like, very very clean, the staff are awesome, knowledgeable, friendly and helpful, Here you will find a Physician for everyone in your family, a Vision and Dental clinics …

  49. Haven’t even been here 10 minutes, waiting in the lobby, and the screening lady at the front is extremely rude. Will not be coming back and I should have stayed with Comcare.

  50. Waste of time. Asked doctor to look at the dysfunction of shoulder when lifting an object. Tryed to show her during my paid time with her. She refused. Not sure if she is too good to listen to a patient but maybe she should not be a MD if …

  51. My initial encounter with Healthcore was positive – although the phone call answering time was a bit of a wait. My encounter with the physician was good as well. Discussed getting an MRI with the physician – I head to follow up to make …

  52. Whatever your health needs are rest assured that you will be treated here. Personal injuries or workers compensation the doctor’s here care to care an will go that extra step no matter where your treatment take you. Always a clean safe …

  53. I love this place! I see the doctor there, I’ve been to the dentist and also have prescriptions filled here. The staff are friendly, I can always get in for an appointment they even have late appointments so you don’t have to take off work. …

  54. My care provider is excellent, Jeremy Hobson, but the front desk people are absolutely horrible. I waited on hold for 28 minutes and when she answered I mentioned it to her, she chuckled and said ” Well I just got the call”. If Jeremy …

  55. Avoid out of principal. Their facility shows up on the Sedgwick County website as offering free walk-in/drive-in testing. I tried 3 times to make an appointment – Turns out it is not free, and to get a test you are required to sign a …

  56. They really need to do additional training in the reception area. Every visit it seems like they don’t know what’s going on can’t find records and/or for that matter how to go about the normal routines. It’s been a hassle at times to get …

  57. Their website says they take walk-ins for dental emergencies at 7:30. I was there at 7:15 and waited around till 7:45 in my car just to be told the emergency dentist is off till Friday…. It’s an emergency, I have an infection and need immediate care. What sense does it make to only have one emergency dentist?

  58. Very unprofessional staff in back. Past 3 times I have waited over 3 hours past my scheduled appointment to see anyone. Waiting in the lobby over an hour and a half past my scheduled time, then waiting almost 2 hours in the private room. I …

  59. Always losing papers and takes way to long to call you back for your schedule appointment and then when they finally do call you back you have to wait a long time for the doctor to come back so you are spending about 3 or 4 hours there. …

  60. That lady at the door is a joke told her had multiple negative covid tests done but I have a cough…duh reason im at dr…never had fever or shortness of breath either just a cough..wouldnt let me in the building…would never recommend …

  61. My husband started going here several months ago. On a patients first visit they have psych and dental come in for a consult after the regular med doctor. They also run a blood test to check all your levels and check things out. They were …

  62. My experiences with the care staff there have been nothing but good. However their desk staff leaves much to be desired. They constantly give me the wrong paperwork, or forget essential documents. They’ve scheduled me for tests on days they …

  63. I’ve been going there for two years I have a amazing PA Rickae Strack she is the most devoted Dr I’ve ever seen or had the pleasure to be seen by. She is very caring towards her patients she listens and will go above and beyond for you. The …

  64. I called and was told that I could do a dental walking at 730. I was also told that they took 5 walk-ins. I was number 3 in line and when I got to the desk I was told by the receptionist that the only took 2 that day. I would not have …

  65. I went here as it was close and was covered by my insurance. The female blonde nurse practitioner refused to give me adderall without drug testing me. Okay. When I passed both a hair and pee test, she still refused as she “knew black people …

  66. The unprofessional staff and experience is not worth going here. It outshines any decent staff or services offered. Read the reviews, the negatives are STILL true unfortunately. Their level of professionalism shouldn’t be based off the demographics served.

  67. I went in to see dr Thomas on 8/2. I did lab test and didn’t get a call back on results till 8/9. I called several times everyday and finally got nurse to call 8/9. Well the prescription called in was $200 so I then called back to office on …

  68. This place is nothing but a bunch of clowns I’ve had good experience with two doctors the staff on the phone is ridiculous except for the guy just spoke to somebody and told her I have a possible blood clot in my leg and you’re not supposed …

  69. The dental department receptionists working on the day of 4/26 were so lazy and unkind. They put us on hold for so long. Once we finally got through, they were so irritated having set up the appointment for us. We ended up having to call …

  70. Poor customer care. Was sent for a nerve test for pain in wrists and arms and numbness in fingers and here it is over a month later with no results. Have called several times and still nothing. Now dr is on vacation. So now I’m suppose to wait longer while I’m still in pain this whole time.

  71. Very long wait for everything. Workers are friendly but always seem rushed and behind. If you need certain shots during your appointment (like birth control) you have to first wait a long time for your appointment in medical, then go to …

  72. I had an appointment today to get 4 cavitys filled, I spoke w a treatment planner 2 days ago, we reviewed the treatment plan. This is the second time they rescheduled on me, I have been waiting a significant amount of time, its not as if my …

  73. Healthcore needs better customer service. The operators don’t seem fully trained for the answers that other health offices are asking for. Called two days in a row to get a patient’s records faxed and was told on the first call we would …

  74. The website says the have mental health but really they just give you a list of other people and send you on your way. No continued care and don’t go to Comcare they gaslight you don’t do actual diagnostic and try to make you get meds anyways. So far Kansas has the worst mental health care of most of the states.

  75. I was transferred to another doctor and was told there that the doctors, etc did not do their job and give quality care. Was told that I should’ve had more tests done. So now I definitely can’t recommend this place yo anyone.

  76. Dental department is absolutely garbage, I’ve been trying to schedule to get my cavity filled for like four months now. Every time I try to schedule it they tell me they’re all booked up and to call in a certain date, I called on that exact …

  77. If I could leave 0 stars I would! This place is completely unprofessional from the Physicians to the Scheduling Department. They don’t return your calls, the kids they have answering the phones are just that, kids! No sympathy whatsoever, …

  78. The dental care at this clinic is good, in my limited experience of cleanings and cavity fillings. But the administrative and communication aspects are just so, so bad. I had a cleaning while pregnant and was told I needed a cavity filled, …

  79. The very worst. I have been waiting for a doctor to send a refill for my medicine for 2 days. Its still not in and its a holiday weekend so I have to wait until tuesday for my medicine. I’ve called a few times and have never received a call …

  80. I’m a caretaker of an elderly man his Dr. is great. But the returned calls for the nurse can be anywhere for 2-3 after you left the message, the Pharmacy staff is rude and you drop of a prescription on Tuesday morning and Wednesday morning …

  81. Been going to healthcore for about 2 years now the most horrible experience I’ve ever experienced going to a doctor’s office. Every interaction I have with healthcore it’s a major ordeal not in a good way the first initial time I called up …

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