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Read More| Friday | 9AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 12PM |
| Tuesday | 9AM to 12PM |
| Wednesday | 9AM to 12PM |
| Thursday | 9AM to 12PM |
4709 Lydia Dr Ste A, Wichita Falls, TX 76308
Healthline is a very concerned and caring company. Always eager to assist. They make sure the equipment is running correctly and I have needed supplies at all times.
Excellent very nice
Super friendly
Customer service sucks.
Mona was awesome!
The girls on the right are awesome!
Great place with helpful people and great service
Montie was efficient & nice!
Theses people are Awesome . Thank you for all your help , Jamie Bass
Customer service 5 out of 5
Service Rep most kind and patient
Great service and a super Tech.
Rick Arnold, RPT is very knowledgeable and a pleasure to work with.
Outstanding service, knowledgeable employees and an outstanding business for respiratory patients.
This company is amazing! Thank you Adam for all your help & hard work!!
Mona assisted me and was extremely patient and kind.
They had what I needed, and the customer service was excellent. A pleasant experience!
Pamela and Cyndi gave the best customer service I’ve had in a long time!
Big thanks to all the polite and knowledgeable people at the Wichita Falls office. First class all the way. 👍😀 …
My mother has been using Healthline for years. Thank you Adam for always taking care of her.
Great guy. Knew exactly what was wrong and gave me a new machine
Provided fast, friendly customer service with a smile and a demonstration of purchased products.
Adam did a great job explaining how to use the new equipment for our loved one.
Ms. Lori Taylor did an excellent job explaining my medical device so that I would be able to use it property.
Good friendly informative service.
We really appreciate how Adam took the time to explain how my mother’s CPAP works!
Lori was fantastic to work with! Extremely knowledgeable and friendly! Thank you Lori!!!
The staff at Healthline are always so caring and kind. Adam always goes out of his way to be helpful and informative!
Very friendly and helpful!
It was quick and painless Ms baylee made it so easy for me to learn how to use my machine
Worst customer service ever. Nobody knows nothing when you go into pick,up supplies and they sure dont put their extension number ourt there so you can call them back. Instead you stay on hold for an eternity. Awful
Can’t keep personell, doesn’t follow up on promises, waiting a month on power chair part ,have had to call several times asking for some timely response
Mona Colorelli really took time to help me . She took time to go through my account and found issues that saved me money. I thank u very much Mona
Healthline in Wichita Falls Tx has taken excellent care of my husband’s health needs for the past 3 years.
Good place. Great people. Very friendly and answered all my questions.
Healthline medical went above and beyond to help my dad in his time of need. The staff is friendly , helpful and care about their customers. Healthline Medical is amazing.
Worst medical supply ever, they will not return phone calls. I am on an oxygen concentrator are they refuse to call me back so I can get new hoses. I will be calling the Better Business Bureau..
You can’t find a better company to get your supplies from and quick response to your needs. Everyone is fantastic and ready to help you.
Adam is amazing! He went above & beyond to help out in an extremely difficult time. So thankful for him! Thanks again Adam! #1 Company!
Mona Colarelli was very friendly and helpful, she explained my new machine in an easy way to remember, I really appreciate her patience and assistance.
Great and fast delivery setup and explanations.
If I could rate it ZERO I would. They continually bill you and your insurance company for items that were returned even though Healthline and their billing company CareCentrix has been contacted several times. They refuse to help or …
Lori Taylor was very professional and helpful and I enjoyed talking with her. I’m am so glad I came to this medical supply for help
I would recommend this medical supply 100%. Thank you so much. ❤
This place is the slowest I’ve been promised my oxygen for over 3 weeks and still nothing…. What kind of medical supplier is this if a patient needs something and Dr orders it what gives them the right to make us suffer when we don’t have …
My husband was referred by his sleeping doctor to get breathing device.
After they said they talked with our insurance company, they charged us $2,000 (According to them, it’s sticker price was $10,000 but insurance covers 80%). …
Baylee is kind and patient and knowledgeable. No line either, was right on schedule!
Great instruction by Amanda. She made me feel very comfortable and at ease in the use of my new CPAP !
Very friendly and helpful with my situation. Really appreciate their attentiveness!
Always friendly and always efficient. That is besides their helpful training in whatever issue you have. Wide ranging product lines added to the knowledgeable staff make Healthline the superior spot for equipment need in the Falls area. They have been my ‘go to’ for over 15 years.
Lori Taylor set me up with my new CPAP system. She is very knowledgeable about CPAP systems and gave me very thorough and easily understandable information about the use and care of my new system. She also is very up to date on the …
Our family has used Healthline for years for all of their medical supply needs. Adam Benham has always gone out of his way to provide good and friendly service to all of us. Throughout the years 4 different members of our family have been completely satisfied with the service and care he has provided. Healthline Medical is the best!
The ladies were very informative and helpful for me. They took care of my father and gave us the best service we need and my father was good to go.
Since the company has been bought out to say my experience with them was bad would be doing them justice. …
I came into the store yesterday needing answers to my concerns about my grandma’s equipment , supplies, and insurance. …
Have used in the past was told by employee that I could order my supplies in Dec and pick up when I was back in town after Jan 1st and it would still count since I had met my 2019 deductible. Received bill after picking up and Healthline …
Lori Taylor was extremely helpful, thoroughly explaining the operation and all the features of my new CPAP machine. I feel I have a good understanding of the new technology, but also know that she will be there to answer any questions if I have a problem.
went to Healthline to get set up for a CPAP. I’d been scheduled with Ramona. Ramona was very professional and very patient with my questions. She made me feel very comfortable when fitting my mask, and when she explained how to take care of and run the machine. She is a wonderful asset to Healthline.
My mom and dad received excellent service from Healthline. Everyone was friendly, and our oxygen machine and hospital bed were delivered very quick. Thank you for great customer service.
Thanks Mona for your detailed instructions. I’ve been wearing a CPAP for 5 years, but never was it explained so well until our meeting today. Can’t wait to try my new machine tonight. Thanks for your great customer service. …
If I could give negative to stars I would. I have called many times so no one would answer. Get automated message to call later. I would get 3 to 5 invoices a month. Daily calls and try to answer, but they hang up. …
My husband has been using healthline for about 5 years now and they never disappoint! Gabe and Diego are so awesome to come out when something goes wrong whether it be for oxygen machine or his bed. I know most people would say it’s their …
Lori set me up with my new CPAP machine and I could not have been more pleased with the service I received. She was very kind and thorough with the information I needed. I would definitely recommend Healthline of Wichita Falls for any of your medical needs.
I changed insurance and forgot to update them. They didn’t contact me for over a year after that. I wasn’t that upset because they almost never return calls. Last Spring I got a random call and decided to restart service for some reason. I can’t shutoff my autopay via website because it makes you call in to do it. That should be fun.
I went in for my setup of my apap machine. I had the pleasure of being assisted by Mona C. She was very informative and made me aware of what the expect the first night using it. With her help, I was able to have a great successful night …
This company is very friendly and very helpful. The technician was extremely helpful and friendly as well. She explained everything to me and asked me if I had any questions. I highly recommend this company to anyone that needs this kind of help.
They were prompt, very professional, and they accomplished everything promised
I’m from out of state and left a CPAP part at home resulting in me not being able to use my machine. Lori (Respiratory Therapist) quickly resolved my issue professionally and courteously. She is a lifesaver! I cannot tell you how relieved I was to find this business. I would’ve given her a huge hug if I could.
Absolutely awesome. Fast service and an amazing Technician
We went in for a new cpap for my husband. Everyone was so nice and informative. Lori Taylor was our Rep that handle our appointment. She told us about everything. My husband felt so relaxed with her, he tried the new mask and machine on and actually fell asleep in her office. Awesome service, awesome employees.
Lori did a fantastic job of assisting me with how to use and set up my new CPAP machine. She spent a lot of time helping me to select a new style mask as well. I appreciated how she listened carefully and gave complete answers and solved all my questions.
They are polite and professional people. I highly recommend them
The ladies that work at Health Line are very helpful and courteous.
They delivery men were kind and Courteous. Efficient with their work! Thank you so much!
Absolutely fantastic service! Lori is friendly, competent, patient and professional. She helped me to find exactly the right product to suit my particular needs, and fully explained the features while making sure the fit was perfect. I wish …
Lori was great and very helpful with me obtaining a new Auto CPAP device today! She explained everything to me thoroughly and answered any questions I had, including some that she might not hear on a regular basis. It was a pleasure to work with her today!
Baylee was amazing. She explained my new CPAP operation thoroughly and answered any questions completely so I understood it’s operation very well
Had to get a service call done today. They were very prompt with responding and the tech that was sent out was very nice and professional. I really like the notification with estimated arrival time and picture of the tech before arriving.
These folks responded immediately which was critical for my wife’s oxygen requirements. Mr Stephen’s professional attention to detail and can do attitude is what the customer sees and he deserves a pat on the back! Bottom line, we are very pleased with Healthline and highly recommend them.
The staff were friendly, knowledgeable, and professional. Baylee did an excellent job explaining to me how to use my medical equipment, she made sure I understood everything I needed to know and gave me a number where I could call her with …
Very friendly atmosphere. Careful explanation of the operation of the CPAP machine. Extremely helpful on the selection of the best mask. I understood all aspects of the machine before I left.
Did everything they could to successfully complete my needs. Very nice, competent, and friendly!
Monty was great! Friendly, helpful and informative. Thanks for employing him
They came to my apartment and changed my oxygen unit out. Was very fast. Man was really nice. Thanks 👍🏼 …
I am very pleased with the prompt service I have always received and the friendly staff. Richard was very professional and friendly. Thank You
Misty is thoroughness is a comfort for me and her knowledge of my systems were impressive she updated the software quick
Wonderful staff. Always ready to help us with our oxygen needs. Could not be more helpful or nice.
Larry & Judy Sanders
Baylee was very helpful and personable she explained everything and helped me to feel confident in working my cpap machine. I would most definitely recommend this company for any of your needs.
Great people! Lori and Kelsey were wonderful for getting me what I needed! Thank you sweet ladies
The staff at Healthline was very helpful and professional. They explained the use of my new CPAP machine in detail. I will definitely use Healthline in the future!
My brother was on oxygen right after coming home from the hospital. Yhe kindness and caring of Healthline went beyond their duty. I would recommend Healthline for all oxygen needs.
Went in to the local office because I was having a lot of trouble with my CPAP machine and mask . No matter how I adjusted it, it leaked constantly, blowing in my eyes, and keeping both my husband and me up every night. …
Great experience. In a short time, I was provided a new BiPap with clear instructions on how to operate and understanding of cost of new machine. I have always felt very comfortable doing business with Healthline.
I love your people! Polite and pleasant. Been with y’all over a year now and live out in the country. It has run pretty smoothly. Beat 3a lung cancer last year with prayer and the awesome care at United regional hospital, Texas oncology and Dr moncrief. Now and for the future it looks like y’all are part of the team. Thanks .
The technician that came out deserves a 5 star. He is awesome and really cares. The office staff deserve no stars. They tried telling me that they weren’t sending anyone out. That I needed to check the bottle and make sure that it was on …