(Translated by Google) I had to go personally to make an appointment with the dentist because they don’t pick up the phone. I want to cancel it and they don’t answer the phone either. The reception of the place is terrible. …
(Translated by Google) I am very happy with the clinic’s service but my highest score goes to the pharmacy team, Emily, also the pharmacist, every time I have had a problem with my son’s medication they have given me an excellent service, …
I am so disappointed in the care and communication at Heart of Florida main location in Silver Springs. I feel like they are putting my life at risk because the doctor refuses to approve a high pressure medication that I have used for …
Misdiagnosed my heart condition, missed my heart murmur, mixed my chart up with another patients, they are over worked, tired employees, which makes for attitudes and room for unprofessionalism. …
Nice n clean. All the people that I have come in contact with their I had spend very nice and very helpful they speak multiple languages and are able to help the best that they possibly can.
If you haven’t been in Ocala very long,and have a child with autism,this is not the place to bring your child.
They will not help you with your child’s education.
Dont come here if your pregnant yes staff is good but maternity never ever picks up the phone and does not even try to call you back till 3 weeks later 🙄 itll be hard if you want to reschedule might as well do it in person since that seems to be the only way for you to reschedule or get an appointment ugh its super annoying …
It’s nice it’s clean the phlebotomist I had was excellent this my second time here and it runs smoothly!! I love the seating area and my doctor
Keya Chalk Walker, APRN, is awesome I will definitely continue coming here
If you’re pregnant and need prenatal care dont go here. Nobody EVER picks up the phone, you would see pigs fly before talking to someone. They are also unprofessional at times.
Very calm helpful staff managing a large group seeking COVID-19 vaccine. We were able to get the vaccine on the same day we walked in without an appointment.
This is all new to me , I moved here from Boston, Mass ‘ and I already love the heath care I’m receiving ‘ the help from the staff and the phone calls excellent so far!
Every appointment I have is always great experience.My doctor Mrs.keya Walker is always so positive about everything her words of encouragement helps me out alot she helps me stay on track with my health and I can’t thank her enough.hands down one of the best doctor’s I ever had..thank Yu again
Tried to come here for a COVID vaccine *with an appointment*, only to find there were 100+ in front of me. If you’re a working professional and don’t have all day to wait, don’t bother going here for your vaccine.
I need a general manger to contact me ASAP. I had appointment scheduled from my children today IN WRITING my mother takes them to the e. silver springs location and they tell her my children didnt have appointments and tell me the same …
If i can rate this place a 0 i would, no costumer service at all every one has an attitude. Please dont let the doctor diets do any dental work on your theeth every filling she does breaks also has an attitude while doing your theeth. Stay away!!
Just left there from getting my daughter’s 2nd vaccine and wasn’t allowed to go back with her. She is a minor. Yet other people were allowed back with their family members that were not. Was told due to space but she said there was plenty of room back there.
Clean place, friendly receptionist, doctors are good BUT the wait tho. I’m not with it. You show up 5 minutes late there real quick to say sorry your late you have to reschedule but they have no problem making you wait 20+ minutes to even be called out back then another 10 min or so in the room before the doctor even comes in.
My daughter went in to the doctors about 6 weeks ago and in the room with the doctor had a meltdown about her anxiety that she feels. The doctor didn’t seem to care to much and said she would send a referral for a psychiatrist or a …
My husband and I just got the Regeneron injections for covid. Marisha Pepper was outstanding. She is a compassionate, gentle spirited nurse who took great care of us. The receptionist, Kaya went beyond the call of duty to get us both in together. Highly recommend!!!! Thanks everyone.
Honestly just feel like this place doesn’t care. I was seen here a week ago for heart issues after having to go to the hospital for heart issues. Talked to the doctor said she was going to write me a prescription for heart meds . a day goes …
It was my 1st time going to this place nice and clean place. Bigger than I thought it would be. I was there to get my meds refilled but they didn’t call them in. Hopefully it will be straightened out. I didn’t appreciate being told to do …
Daughter had a yeast infection and was diagnosed by the hospital and given medication, went to her appointment with heart of Florida a week later once medication ran out and the doctor overlooked her infection and told me to not treat it. …
Staff are caring, friendly and understanding. My husband received both Pfizer covid shots at this sight as well as the regeneron shot after contacting covid. Will return after 90 days to get booster.
We recommend them highly
I just received a huge bill for lab work because I was sent to a lab that isn’t in my network. This Dr referred me at least 3 times for blood work at Lab Corp. She told me it was where I needed to go when I asked because I just moved to …
Went to Heart of Florida years ago when they were first getting started Dr. Poole nearly killed me. Kept telling her there was something in my left lung, she did was use a stethoscope and twice in 2 months said ” Nope, don’t hear anything.” …
Horrible care…I guess just because people are low income they think they can treat them however..my fiancee came in with a broken tooth they had referred him he had a root canal on…they did not do any follow up and the temporary filling …
Wasted an hour of my time driving to this place this morning as both of my kids were supposed to have dentist appointments. The lady at the desk was beyond rude from the start. Its not my fault if you don’t like your job that you can’t even …
Absolutely horrible! They don’t call back they don’t care about people getting their mental health medicine and I have called many times for an appointment for myself and dental for my kids. THEY NEVER CALL BACK!
New medical laws can’t people get what they want cuz they’re getting money from the pharmaceutical lobbyist of course well everybody wanted to dictator what they can say and see
I was there today to get 4 teeth removed I seen Cristen Dietz. She was awesome I have anxiety with dental needles and also when it hits a certain spot my tears start flowing she was wonderful and understanding about this. I would highly …
If you need to reschedule a dentist appointment you might as well just keep the one they give/gave you. NO ONE ever answers the phone or returns calls!!! So annoying!!!
If I could I would rate a zero, I found out I was 16 weeks pregnant after failure to get pregnancy Medicaid I was referred to heart of Florida. I’ve been calling for 3 weeks trying to get an appointment and have left almost 7 messages. No …
I would leave a minus 10 if I could. I’d called for 3 days trying to get an appointment for dental. Decided to go in and hopefully get help. WRONG! THE LADY WAS SO RUDE! She told me they don’t do extractions and I needed to go to the health …
The doctors and everyone’s good I always take my kids here today the guy at the front desk decided to turn the video game projector they have for kids to play off because he didn’t like them playing with it. If they don’t want kids playing …
Currently here for my child’s second visit with her PCP. The first visit they had us wait over an hour in the back because they overfill the doctors appointments. This time we have been waiting just to be called back for over 40 mins. They …
Cristen Cox APRN is phenomenal in her profession. She listens to me and my kiddos and is genuinely concerned with their care. She is kind and professional we even followed her to this location once I found out she was there. We saw her …
(Translated by Google) Good treatment, hygiene and good doctors.
(Original) …
(Translated by Google) I have been going here for 12 years and it has been my blessing. Thank you …
(Translated by Google) I had to go personally to make an appointment with the dentist because they don’t pick up the phone. I want to cancel it and they don’t answer the phone either. The reception of the place is terrible. …
(Translated by Google) I am very happy with the clinic’s service but my highest score goes to the pharmacy team, Emily, also the pharmacist, every time I have had a problem with my son’s medication they have given me an excellent service, …
I am so disappointed in the care and communication at Heart of Florida main location in Silver Springs. I feel like they are putting my life at risk because the doctor refuses to approve a high pressure medication that I have used for …
Misdiagnosed my heart condition, missed my heart murmur, mixed my chart up with another patients, they are over worked, tired employees, which makes for attitudes and room for unprofessionalism. …
it runs like a well oiled machine
just the greatest place for your health care needs
Great staff and very nice facility. Great resource for the community.
Received excellent care today. Highly recommend!!!!
Nice n clean. All the people that I have come in contact with their I had spend very nice and very helpful they speak multiple languages and are able to help the best that they possibly can.
If I could give 0 stars I would.
This is what everyone calls the new health department. They have so much more room, and can do much more for the client. …
If you haven’t been in Ocala very long,and have a child with autism,this is not the place to bring your child.
They will not help you with your child’s education.
Excellent attention from reception staff and medical staff, comfortable, spacious, clean, well organized facilities
Dont come here if your pregnant yes staff is good but maternity never ever picks up the phone and does not even try to call you back till 3 weeks later 🙄 itll be hard if you want to reschedule might as well do it in person since that seems to be the only way for you to reschedule or get an appointment ugh its super annoying …
It’s nice it’s clean the phlebotomist I had was excellent this my second time here and it runs smoothly!! I love the seating area and my doctor
Keya Chalk Walker, APRN, is awesome I will definitely continue coming here
If you’re pregnant and need prenatal care dont go here. Nobody EVER picks up the phone, you would see pigs fly before talking to someone. They are also unprofessional at times.
Very calm helpful staff managing a large group seeking COVID-19 vaccine. We were able to get the vaccine on the same day we walked in without an appointment.
This is all new to me , I moved here from Boston, Mass ‘ and I already love the heath care I’m receiving ‘ the help from the staff and the phone calls excellent so far!
Every appointment I have is always great experience.My doctor Mrs.keya Walker is always so positive about everything her words of encouragement helps me out alot she helps me stay on track with my health and I can’t thank her enough.hands down one of the best doctor’s I ever had..thank Yu again
Tried to come here for a COVID vaccine *with an appointment*, only to find there were 100+ in front of me. If you’re a working professional and don’t have all day to wait, don’t bother going here for your vaccine.
Clean and very comfortable setting,. Everyone is pleasant to talk to.
I need a general manger to contact me ASAP. I had appointment scheduled from my children today IN WRITING my mother takes them to the e. silver springs location and they tell her my children didnt have appointments and tell me the same …
If i can rate this place a 0 i would, no costumer service at all every one has an attitude. Please dont let the doctor diets do any dental work on your theeth every filling she does breaks also has an attitude while doing your theeth. Stay away!!
Just left there from getting my daughter’s 2nd vaccine and wasn’t allowed to go back with her. She is a minor. Yet other people were allowed back with their family members that were not. Was told due to space but she said there was plenty of room back there.
Clean place, friendly receptionist, doctors are good BUT the wait tho. I’m not with it. You show up 5 minutes late there real quick to say sorry your late you have to reschedule but they have no problem making you wait 20+ minutes to even be called out back then another 10 min or so in the room before the doctor even comes in.
My daughter went in to the doctors about 6 weeks ago and in the room with the doctor had a meltdown about her anxiety that she feels. The doctor didn’t seem to care to much and said she would send a referral for a psychiatrist or a …
My husband and I just got the Regeneron injections for covid. Marisha Pepper was outstanding. She is a compassionate, gentle spirited nurse who took great care of us. The receptionist, Kaya went beyond the call of duty to get us both in together. Highly recommend!!!! Thanks everyone.
Honestly just feel like this place doesn’t care. I was seen here a week ago for heart issues after having to go to the hospital for heart issues. Talked to the doctor said she was going to write me a prescription for heart meds . a day goes …
It was my 1st time going to this place nice and clean place. Bigger than I thought it would be. I was there to get my meds refilled but they didn’t call them in. Hopefully it will be straightened out. I didn’t appreciate being told to do …
Daughter had a yeast infection and was diagnosed by the hospital and given medication, went to her appointment with heart of Florida a week later once medication ran out and the doctor overlooked her infection and told me to not treat it. …
Staff are caring, friendly and understanding. My husband received both Pfizer covid shots at this sight as well as the regeneron shot after contacting covid. Will return after 90 days to get booster.
We recommend them highly
I just received a huge bill for lab work because I was sent to a lab that isn’t in my network. This Dr referred me at least 3 times for blood work at Lab Corp. She told me it was where I needed to go when I asked because I just moved to …
Went to Heart of Florida years ago when they were first getting started Dr. Poole nearly killed me. Kept telling her there was something in my left lung, she did was use a stethoscope and twice in 2 months said ” Nope, don’t hear anything.” …
Horrible care…I guess just because people are low income they think they can treat them however..my fiancee came in with a broken tooth they had referred him he had a root canal on…they did not do any follow up and the temporary filling …
Wasted an hour of my time driving to this place this morning as both of my kids were supposed to have dentist appointments. The lady at the desk was beyond rude from the start. Its not my fault if you don’t like your job that you can’t even …
Easy to find and welcoming receptionist. Clean and pleasant waiting area. Pharmacy on site and lots of healthcare services. I liked it.
Absolutely horrible! They don’t call back they don’t care about people getting their mental health medicine and I have called many times for an appointment for myself and dental for my kids. THEY NEVER CALL BACK!
New medical laws can’t people get what they want cuz they’re getting money from the pharmaceutical lobbyist of course well everybody wanted to dictator what they can say and see
I was there today to get 4 teeth removed I seen Cristen Dietz. She was awesome I have anxiety with dental needles and also when it hits a certain spot my tears start flowing she was wonderful and understanding about this. I would highly …
James w. Palmer… Hun me and the children are worried about u. It’s been 2 yrs you disappeared. Please babe… Let us knw ur ok. Please.
If you need to reschedule a dentist appointment you might as well just keep the one they give/gave you. NO ONE ever answers the phone or returns calls!!! So annoying!!!
If I could I would rate a zero, I found out I was 16 weeks pregnant after failure to get pregnancy Medicaid I was referred to heart of Florida. I’ve been calling for 3 weeks trying to get an appointment and have left almost 7 messages. No …
I would leave a minus 10 if I could. I’d called for 3 days trying to get an appointment for dental. Decided to go in and hopefully get help. WRONG! THE LADY WAS SO RUDE! She told me they don’t do extractions and I needed to go to the health …
The doctors and everyone’s good I always take my kids here today the guy at the front desk decided to turn the video game projector they have for kids to play off because he didn’t like them playing with it. If they don’t want kids playing …
Currently here for my child’s second visit with her PCP. The first visit they had us wait over an hour in the back because they overfill the doctors appointments. This time we have been waiting just to be called back for over 40 mins. They …
Cristen Cox APRN is phenomenal in her profession. She listens to me and my kiddos and is genuinely concerned with their care. She is kind and professional we even followed her to this location once I found out she was there. We saw her …