Bad customer service, careless drivers that completely destroy dumpster corals, put dumpsters down on top of trash bags and furniture so they cannot be picked up etc. and good luck calling the office or owners. I’ve given up on that for the most part.
Our company has bee using Heartland for almost a year with several dumpsters on a large commercial site in Grand Island. Service and reliability are not one of the strong points. Not recommended
They constantly keep forgetting to pick up my house. They would show up random times it could be early morning one week next week late afternoon. Would not recommend them at all
My neighbor called me this morning to tell me the storm last night destroyed a big box I had sitting out to go to trash. He said when the guys running the garbage truck showed up they were on their hands and knees picking up all the garbage that had spilled. That to me speaks volumes of their service.
The trash collectors in Wood River consistently leave a mess on our parking lot. The contents of the mess are clearly not from our dumpsters (broken beer bottle glass at an elementary school). I have photos. Horrible service.
They did not pick up the trash for the first 3-4 weeks after starting service. Had to call each week to get everything pick up each week. After a few months of service they stopped picking up grass. After that cancelled service and was told …
Twice in the last two months we’ve had our garbage not picked up, as well as several of our neighbors. The yard waste was even worse. They rarely picked it up and even when we cancelled it, it took them two years to get the receptible. …
This company picks up garage or are supposed too in St Paul on Tuesday. They skip us on at the very least a monthly bases. I call and I’m told just put it back out on Friday and they skip it again. Of course since they are pd by the city …
T Thank you Bob for making My decision easy to cancel my service with you guys He was very rude when dealing with the issue of his employees dumping trash on the ground and not picking it up Earlier this year I was outside and witnessed …
They had one of their guys run into one of our buildings with a roll-off dumpster and cause damage to on of the walls. You can perfectly tell that it was from them with the location of the damage, right where they back up to set their …
Dealing with them was a wonderful experience. They are professional, polite, and have very reasonable pricing. I would absolutely recommend them to anyone!
Skipped our house multiple times. Late dropping off second trash can we paid for. Didn’t pick up our trash and left it in the alley insisted it wasn’t bagged which is not the case. Called to cancel service and they come days later and take …
We are constantly getting passed by, or missed, or in the case of the yard waste removal,, simply not completing the job!( we had 8 leaf bags out at the curb for pickup, they dumped the tote and took 3 of the 8 bags of leaves, not all of …
Thank you to Bob and his team for doing such a great job!
Please make sure that the drivers know that we appreciate them! They don’t have an easy job trying to please everyone.
Keep warm guys!
After 10+ years and 3 different locations. Today was the last straw. Today we canceled our service after they forgot to pick up our garbage at least I thought. He didn’t forget, we got our driver on camera sit in front of our house for …
This is the second time that they’ve had skipped my house within the last month and a half. I had thought maybe it was on me for having too much trash but simply isn’t the case. I have photos of my trash and my neighborhood with barrels …
Most weeks I don’t need a pickup.
Nice people. Very helpful
They do a very POOR job of cleaning their Porta John’s.
Consistently good service. Very helpful when I request a pick up of something larger.
Worst co.ever. even after repetitively complaining they just don’t care. They even cheat churches.
Bad customer service, careless drivers that completely destroy dumpster corals, put dumpsters down on top of trash bags and furniture so they cannot be picked up etc. and good luck calling the office or owners. I’ve given up on that for the most part.
Our company has bee using Heartland for almost a year with several dumpsters on a large commercial site in Grand Island. Service and reliability are not one of the strong points. Not recommended
They constantly keep forgetting to pick up my house. They would show up random times it could be early morning one week next week late afternoon. Would not recommend them at all
My neighbor called me this morning to tell me the storm last night destroyed a big box I had sitting out to go to trash. He said when the guys running the garbage truck showed up they were on their hands and knees picking up all the garbage that had spilled. That to me speaks volumes of their service.
The trash collectors in Wood River consistently leave a mess on our parking lot. The contents of the mess are clearly not from our dumpsters (broken beer bottle glass at an elementary school). I have photos. Horrible service.
I’m going to quit because I had 1sack in the can and they couldn’t take a chair. I’ll go to mid nebrasks. They take everything.
Good service and no problems. Friendly staff when I have needed to call the office.
They do a terrible job with yard waste, leave tash all over street, break dumpsters
Spoke with receptionist and manager and got the run around from both!! Extreme “POOR CUSTOMER SERVICE!!!
They did not pick up the trash for the first 3-4 weeks after starting service. Had to call each week to get everything pick up each week. After a few months of service they stopped picking up grass. After that cancelled service and was told …
Twice in the last two months we’ve had our garbage not picked up, as well as several of our neighbors. The yard waste was even worse. They rarely picked it up and even when we cancelled it, it took them two years to get the receptible. …
This company picks up garage or are supposed too in St Paul on Tuesday. They skip us on at the very least a monthly bases. I call and I’m told just put it back out on Friday and they skip it again. Of course since they are pd by the city …
T Thank you Bob for making My decision easy to cancel my service with you guys He was very rude when dealing with the issue of his employees dumping trash on the ground and not picking it up Earlier this year I was outside and witnessed …
They had one of their guys run into one of our buildings with a roll-off dumpster and cause damage to on of the walls. You can perfectly tell that it was from them with the location of the damage, right where they back up to set their …
Always 2 weeks late to pick up. Called twice to confirm a new pick up day after being missed and they did not come.
Dealing with them was a wonderful experience. They are professional, polite, and have very reasonable pricing. I would absolutely recommend them to anyone!
Skipped our house multiple times. Late dropping off second trash can we paid for. Didn’t pick up our trash and left it in the alley insisted it wasn’t bagged which is not the case. Called to cancel service and they come days later and take …
We are constantly getting passed by, or missed, or in the case of the yard waste removal,, simply not completing the job!( we had 8 leaf bags out at the curb for pickup, they dumped the tote and took 3 of the 8 bags of leaves, not all of …
Thank you to Bob and his team for doing such a great job!
Please make sure that the drivers know that we appreciate them! They don’t have an easy job trying to please everyone.
Keep warm guys!
After 10+ years and 3 different locations. Today was the last straw. Today we canceled our service after they forgot to pick up our garbage at least I thought. He didn’t forget, we got our driver on camera sit in front of our house for …
This is the second time that they’ve had skipped my house within the last month and a half. I had thought maybe it was on me for having too much trash but simply isn’t the case. I have photos of my trash and my neighborhood with barrels …