Heartland Waste

Heartland Waste-West Central

Heartland Waste is now part of Republic Services. We look forward to serving customers in Missouri. See more

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Heartland Waste Reviews ( 36 )

  1. extremely careless rude trash pick up employees when you have to stop 2x on same block to pick up lids and cans to drive this being on a non windy day !!!!! Ridiculous

  2. renting a 20 yrd dumpster —- Jordyn was delight to talk with —- courteous, friendly —- was net re the info I needed – but was thorough —- any company conducting business by phone needs a “Jordyn”.

  3. Sent me a letter saying they were going to send me to collections. Problem I had moved and wanted to keep their service but they denied it because I wasn’t in their area any more….but yet they are sending me to collections?

  4. Ever since I moved to Warrensburg one year ago, I have had nothing but excellent service with my weekly pickup. The few times I have called the office, they have always been polite and very helpful.

  5. I know an employee,Michael, and when he talks about the people he serves he has a smile on his face for the joy you bring him with your kindness and respect and then baking the goodies and treats and a card saying you appreciate the good …

  6. Tired of the workers for Heartland and their blant disrespect! Today was a another example our trash container was in the ditch! Sorry boys u will come back get it out! Your employers will have to respond to your lack of skill or your I …

  7. This trash company is trash. Three roommates and I have been up to date if not early on our payments and this company has not picked up trash in 3 weeks. They better figure it out soon or I will move on. Getting sick and tired of paying for a service I do not receive!

  8. Have had there service since January and at least 2 out of 4 times a month if not more I have to call because our trash has not been picked up!! We never take the trash buggy up to our house because our driveway is so long! We haul our …

  9. Every time we moved they took our rented trash can to our new place exactly when we wanted it, the one and only mix up was resolved quickly and professionally, and this morning at 6:45 am when I was running down the driveway with the full …

  10. Forgets to pick up my trash each week. Yes, the big green trash can is at the edge of my driveway. I have had to call them 4 weeks now and have them come back out to pick up my trash. Don’t recommend!

  11. Had a roll off delivered. I filled it and they picked it up. They debited my account. Simple right. Nope, one month later get a bill. Different amount. Checked my account and $260 something had been debited. Now bill is $270 something, with $82 outstanding???? What a joke of an outfit.

  12. If it was possible to give no stars I would. I have been a customer for 6 yrs, well finally tired of trash not being picked up on scheduled days or not all trash taken. They simply are the worst trash removal company out there switching to …

  13. Customer service is awful! Took a trash can off our property that wasn’t theirs and refuse to bring it back. Lady in the office never returned my call on the matter. Paid for a rolling cart for who knows how long and asked for a …

  14. Horrible experience every time! They come way earlier then business hours some weeks making it impossible to get your trash out there. Three times this month mine hasn’t been picked up. 7 weeks in a row my trash can has been thrown on the …

  15. Trash men broke our personal trash can we purchased and just disposed of the whole thing themselves without notice or anything. Contacted the company numerous times trying to get reimbursed or have a new can brought to us, always get the …

  16. Service center is singularly unhelpful, removed trash can without permission or even courtesy or a notice. Calls either not returned or returned without bothering to get answers to questions from previous calls. Company seems very set in …

  17. Had issues from day one. All the ladies in the office (except Jordan, super sweet) have terrible customer service skills and everything is the customers fault. They aren’t human and never make errors. Didn’t pick us up the first 3 weeks …

  18. I have had this service for YEARS and I have never experienced a single problem. Recycling is easy. When I call the office, a friendly voice answers my questions with as much explanation as I need. The guys on our route are always …

  19. We have a large family… which means we go through a lot of trash. Heartland has always been so responsive and helpful in hauling away our big piles. The drives have been super cool to our children. They have been really great about taking big items as well. Overall, we could not be happier. Thanks!

  20. This company is just horrible to deal with. We have requested service for our commercial building on many occasions for the replacement of our dumpsters. They leak and the tops are broken meaning we cant close them. Jordan or who ever is in …

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