Great family oriented company, willing to go the extra mile to make sure the customer is satisfied…won’t find anyone better than Tom and Merri, as they take care of their employees and most importantly the customers they serve
I had no internet Sat am and called them. I wanted to give a big shout out and huge thank you to Tom ! He kept in touch with me as he was on another call ! He text me many times with info to help ! I finally was able to get connected ! …
I am not a customer yet but hope to be soon. I called in today and a friendly lady answered and couldn’t have been more pleasant or helpful. I never had to speak or enter my account number or try to explain to a computer why I was calling. …
Just got off the phone with john a tech with heritage broadband at 9 pm he was super helpful and scheduled a service tech for tomorrow even with these crazy storms I’ve had internet until yesterday and what great after hours service they …
I was getting tired of Suddenlink raising my rates every year and capping my internet. My wife suggested heritage broadband and I was hesitant to switch. I wish I would’ve switched sooner and saved myself some money! I have had nothing but great service from them and I highly recommend this company!
I’ve had Heritage Broadband close to a year and they are very reliable and if you have any problems, they are on it quick. My family is here and we all use devices to stream movies and surf videos and internet. They answer the phone and installation was done in a nice neat manner.
Heritage is almost too good to be true. I live out in the sticks with limited options and I was referred to them from my previous provider as they just couldn’t get me a stable speed (lots of trees). Heritage set an appointment, came a …
Drew installed my internet. He was way beyond helpful, courteous and polite. Every question that I had was answered with complete knowledge. 5 stars was not enough. Heritage is a wonderful choice for high speed internet
We have had Heritage Broadband for about 8 months now and are just thrilled . They have the fastest, most reliable internet in our area and for a super affordable price . Also awesome is their customer service . Instant response and always …
Heritage Broadband is awesome! I was very hesitant to sign up with some other companies available in the area because of all the complaints of terrible service and contracts. Someone recommended Heritage Broadband to me. They are awesome …
I can’t say enough good things about Heritage Broadband. When we first moved to our rural property Hughesnet was our only option. HERITAGE came out and tried to get a signal for us but we were in just enough of a valley just didn’t seem …
When we moved out to Florence I spent a long time and a lot of money on metered plans with a mobile hotspot. Heritage Broadband has been life altering for me. Fast, affordable and friendly, Tom Chapman and his crew have provided excellent …
Great Company! Love how they are local and really work at customer service. Our internet service has been very reliable and fast!
Thank You Heritage Broadband!
The Wise Family
The team at Heritage Broadband, y’all just never cease to impress me with the amazing customer service you provide. I had sent a message to ask a question about getting a static IP in and got a call from their tech support to discuss an …
As previous customer I had nothing but terrible service since day one, not just the broadband but the customer service. Completely rude and demeaning. Do not recommend.
I am very please with Heritage Broadband! Drew came out to install my service and he was very knowledgeable, courteous, professional and hard working. Thanks Heritage for sending an A+ technician out for my install. The internet signal at my home in Liberty Hill is better now than it had been in years.
Just moved to Jarrell and there are limited options with internet. I reached out and Heritage Broadband got me set up. I was initially having an issue with the service and I reached out. Almost immediately they sent a technician out to my …
The guys were awesome. Love the wonderful and excellent service that we received from Drew and Brandon. My grandson was so involved with them, and wanting to be the little big helper he is at 5. These 2 let him be a part of what they were …
Heritage was amazing from start to finish. We are switching companies because our original cost was getting too high. Our installers Drew and Ben were awesome. Informative, efficient and so nice to our family. Highly recommend!
Heritage Broadband came out this morning to upgrade our router. While Jarvis was here he discovered some other issues and stayed till everything was perfect! Thank you for caring about your customers and doing and outstanding job!
It has a very good download speed but the upload speed is terrible can’t play games if anyone is connected to the Wi-Fi and half the time the it’s running slower then what we pay for
Great company. We’ve been using them for a little over a year now with zero problems. Outing notifications are consistently prompt. The owner (Mary Ann) even called me yesterday to give me an update. Highly recommend.
Getting an awesome rate and installation guys were fantastic. Realized previous company (WB) was fleecing me crazy: $125 for 12 down/1.5 up — Heritage is double the down, 20x the up, and half the price. During installation, they pointed …
Install was on time and as promised. Customer service is responsive and helpful. Office team answers the phone and responds to emails. All around great experience from start to day to day experience.
Jason, our installer/serviceman was very professional, honest, intelligent, and did a great job setting us up. Our system never worked better. I will stay with Heritage forever!
Heritage to the rescue again I’m sure! I live in Jarrell and after dealing with Optimum for almost 2yrs now (random outages, poor customer service, terrible installers, etc) and after the recent storm I decided I was done. Heritage got me …
Best internet for Rural Central Texas Thanks for giving us a Great option
Great customer service… The broadband service is dependable and economical. I highly recommend it!
Service is excellent, all my questions were answered, will definitely recommend Heritage to everyone.
Great Company
Great family oriented company, willing to go the extra mile to make sure the customer is satisfied…won’t find anyone better than Tom and Merri, as they take care of their employees and most importantly the customers they serve
I had no internet Sat am and called them. I wanted to give a big shout out and huge thank you to Tom ! He kept in touch with me as he was on another call ! He text me many times with info to help ! I finally was able to get connected ! …
I am not a customer yet but hope to be soon. I called in today and a friendly lady answered and couldn’t have been more pleasant or helpful. I never had to speak or enter my account number or try to explain to a computer why I was calling. …
Just got off the phone with john a tech with heritage broadband at 9 pm he was super helpful and scheduled a service tech for tomorrow even with these crazy storms I’ve had internet until yesterday and what great after hours service they …
I was getting tired of Suddenlink raising my rates every year and capping my internet. My wife suggested heritage broadband and I was hesitant to switch. I wish I would’ve switched sooner and saved myself some money! I have had nothing but great service from them and I highly recommend this company!
Ben and Drew were the funniest, nicest guys! got our internet up very quickly and had no issues ; not to mention the connection is PHENOMENAL!
I’ve had Heritage Broadband close to a year and they are very reliable and if you have any problems, they are on it quick. My family is here and we all use devices to stream movies and surf videos and internet. They answer the phone and installation was done in a nice neat manner.
Heritage is almost too good to be true. I live out in the sticks with limited options and I was referred to them from my previous provider as they just couldn’t get me a stable speed (lots of trees). Heritage set an appointment, came a …
Drew installed my internet. He was way beyond helpful, courteous and polite. Every question that I had was answered with complete knowledge. 5 stars was not enough. Heritage is a wonderful choice for high speed internet
We have had Heritage Broadband for about 8 months now and are just thrilled . They have the fastest, most reliable internet in our area and for a super affordable price . Also awesome is their customer service . Instant response and always …
Heritage Broadband is awesome! I was very hesitant to sign up with some other companies available in the area because of all the complaints of terrible service and contracts. Someone recommended Heritage Broadband to me. They are awesome …
I can’t say enough good things about Heritage Broadband. When we first moved to our rural property Hughesnet was our only option. HERITAGE came out and tried to get a signal for us but we were in just enough of a valley just didn’t seem …
When we moved out to Florence I spent a long time and a lot of money on metered plans with a mobile hotspot. Heritage Broadband has been life altering for me. Fast, affordable and friendly, Tom Chapman and his crew have provided excellent …
Great Company! Love how they are local and really work at customer service. Our internet service has been very reliable and fast!
Thank You Heritage Broadband!
The Wise Family
Highly recommend, customer service is on point. Drew and Jarvis knocked out the install quickly and professionally.
The team at Heritage Broadband, y’all just never cease to impress me with the amazing customer service you provide. I had sent a message to ask a question about getting a static IP in and got a call from their tech support to discuss an …
As previous customer I had nothing but terrible service since day one, not just the broadband but the customer service. Completely rude and demeaning. Do not recommend.
I loved to Jarrell couple months ago and work from home- I selected heritage internet no regrets great service/ connections.
I am very please with Heritage Broadband! Drew came out to install my service and he was very knowledgeable, courteous, professional and hard working. Thanks Heritage for sending an A+ technician out for my install. The internet signal at my home in Liberty Hill is better now than it had been in years.
Just moved to Jarrell and there are limited options with internet. I reached out and Heritage Broadband got me set up. I was initially having an issue with the service and I reached out. Almost immediately they sent a technician out to my …
The guys were awesome. Love the wonderful and excellent service that we received from Drew and Brandon. My grandson was so involved with them, and wanting to be the little big helper he is at 5. These 2 let him be a part of what they were …
Heritage was amazing from start to finish. We are switching companies because our original cost was getting too high. Our installers Drew and Ben were awesome. Informative, efficient and so nice to our family. Highly recommend!
Heritage Broadband came out this morning to upgrade our router. While Jarvis was here he discovered some other issues and stayed till everything was perfect! Thank you for caring about your customers and doing and outstanding job!
It has a very good download speed but the upload speed is terrible can’t play games if anyone is connected to the Wi-Fi and half the time the it’s running slower then what we pay for
Great company. We’ve been using them for a little over a year now with zero problems. Outing notifications are consistently prompt. The owner (Mary Ann) even called me yesterday to give me an update. Highly recommend.
The customer service has been nothing short of stellar! Always kind, polite, and helpful. …
Getting an awesome rate and installation guys were fantastic. Realized previous company (WB) was fleecing me crazy: $125 for 12 down/1.5 up — Heritage is double the down, 20x the up, and half the price. During installation, they pointed …
Install was on time and as promised. Customer service is responsive and helpful. Office team answers the phone and responds to emails. All around great experience from start to day to day experience.
Jason, our installer/serviceman was very professional, honest, intelligent, and did a great job setting us up. Our system never worked better. I will stay with Heritage forever!
Heritage to the rescue again I’m sure! I live in Jarrell and after dealing with Optimum for almost 2yrs now (random outages, poor customer service, terrible installers, etc) and after the recent storm I decided I was done. Heritage got me …