NO STARS – TERRIBLE SERVICE -IT TOOK 2 DAYS FOR SOMEONE TO CALL BACK AFTER AN ISSUE AND THEY REALLY DIDN’T SEEM TO KNOW WHAT WAS GOING ON OR CARE. WHAT HAPPENED TO OUR LOCAL COMPANY?
Been dealing with this company for 5 years and every year their customer service has worsened. It’s to the point where they say they will put a repair request in and do not. I’ve been waiting 2 weeks to get a box looked at. This company is ridiculous.
After hours impossible to get ahold of anyone. Glad I pay for internet when the service is out and no one answers.
P.S. get a new waiting song.. 27 mins of that makes me go insane
Worst cable provider ever.. been loyal customers for going on 10 years never had an issue until this year with horrible snotty customer service who refuse to work with customers who have financial issues and at least make an attempt to pay something which is better than nothing..
Customer service is awful. TV service went out and all they could say is SORRY, you HAVE to wait until MONDAY. FIVE DAYS WITHOUT TV SERVICE maybe more. Pay mega dollars for service and DON’T RECEIVE.
If you are looking for a place with good internet.. this is not the place! The internet sucks so bad that I know what numbers to press every time I call. It’s very disappointing when you call and complain more than several times a month and …
This is the first local service that has such a poor manner customer services. I was trying to call to talk about the billing. They talk like they are trying to yell at me for canceling their services. Otherwise, great equipment with great connection.
Recently they changed their policy where a customer is mandatorily required to rent a router from HBC. Even if the customer has his own router which he plans to use, he is still required to pay the rent. This seems unfair.
This is the worst internet in the world, horrible customer service, always is slow, crashes all the time, and when we call them they just say there having a problem with there server, but it happens like twice a week. There always having …
These guys are horrible. Internet just randomly gets slow throughout the week. They’re never afraid to pull the plug and do maintenance no matter the time of day without informing us. Also horrible phone customer service, good luck trying to get in contact with them.
Worst customer service, paid a bill to reconnect and they needed a separate call for us to tell them to reconnect it without knowing this waited hours after our first complaint call and 3 separate calls for then to finally tell us that they …
We just got our internet hooked up with Shane at HBC. He showed up on time, was very personable and did a great job cleaning up. He made it a very positive experience even when he was having to fight the cold elements outside. Thanks again Shane & HBC!!!
We’ve been having issues since we got HBC with our cable cutting out EVERY SINGLE HOUR with an error code of “an error has occurred during playback…” We have had 3 HBC guys out and still no one can tell us what our issue is or how to fix …
Servive provided is absolutely terrible. Internet drops about once every 20 minutes for about 10 seconds. This has been an issue since a month or two after we got service with them. I have called a half dozen times over the course of 6 …
In july 2018 they changed there policy on payments . Some customers can only pay once a month . It didn’t seem to me that they wanted to work with me they said you better try to make that payment or else. I’ve been a loyal customer …
I was disappointed to learn when I ordered Internet service that I was required to rent equipment that I did not need to get the promotion price. In essence the promotion was a non-promotion in my mind. I ended up cancelling my order.
So after a month of dealing with Tech Support, we have half of my internet working. I was told by a high up manager (according to him) that my 2.4ghz wireless does not work and they will not fix it. Even though we have devices that don’t …
My account switched to HBC a yr ago due to previous provider selling out and since then my wireless service is horrible. We are down at least 1 to 2 times per week. I have called tech support and nobody can fix the issue. Very unhappy customer!
Some of the most unreliable and uninformative people I have ever had to deal with in my life work at HBC. Almost every aspect of their business having to do with customer interaction and satisfaction is sub-par, including the internet …
Wont even let me get service. Technician came out and said I could not get a signal. My neighbor that is less than a mile away who has Hbc told me just have them put another dish on top of the silo at the farm just like the other neighbors. …
I got a disconnect notice at 5 pm. Office was closed. I went in the next day to pay up. Was told I’d have to pay 25 dollar reconnect fee. So why even send a notice if it’s shut off before you even have a chance to pay it. This company …
Just switched today to Charter. After using HBC for as many years as I can remember they chose to change the agreement we had established with the previous owner of the company. The staff was very helpful and understanding but they chose …
I lose my wi-fi at least twice a week. Besides that, HBC raised my bill in March and again in September. That’s an increase TWICE in 6 months. My bill DOUBLED for the same crappy service that FAILS at least twice a week. Now I’m sitting …
I have been a customer for about 4 months. Last month we had about a dozen outages. Today I am on hold for over 25 minutes trying to resolve another outage. What to do with my spare time, write a review. Who knows, when I finally get a hold …
Struggled with HBC business phone service for years. One problem after another. Tech support would cause more problems than they could fix and the hold times were ridiculous. Moving on to a different provider
The customer care team, if you can even call them that, is a complete and utter joke. From ridiculous attitude, to not providing the most basic of care, they have struck out in all regards for me. I am continually disgusted by how little …
never had issues until we decided to transfer our services. installation tech lied and said he left us two messages and no one was at the home when my partner was waiting outside for an hour for this technician. Technician also only ever …
Joe W. Was very helpful. He was so knowledgeable it really put my doubts as ease, it’s almost as if the sweet release of death was upon me. 10/10 will be back
My husband’s grandpa owns a business. Our phones werent working they had Zach M come over and checked our phone issue out and he didnt leave until our phone was up and running the correct way! Thank you Zach M.
Zach M & Luke were outstanding! They both were extremely professional, courteous & efficient in diagnosing the problem & taking care of it. Highly recommend!!!
Our small business is bleeding money because we have no internet to process credit cards, and I’ve been left on hold for over an hour (1 hour and 22 minutes, to be exact.) And this is after I was disconnected twice. If I could leave no …
Internet and cable cuts out randomly. We’re paying over $200 a month for this because it’s the only “reliable” service in the area. Typical cable/internet company. Really does not care for the consumer. Only cares about their money.
Just had THE best experience setting up internet for my new home. Spoke with Mary and she was so easy to work with and just really seemed to want to have me have the best experience possible. I can’t wait! Thank you Mary!!
John and Chris came today to fix my internet issues and boy did they. I had a gig service but was only getting 100mbps. They found the issue and I’m back up and running even better then I was. Thanks guys!
Chris from HBCI did a wonderful job of extending my Wi-Fi capability in my home. He verified that it would work in all the areas that I wanted it to be strong and not have a problem. I highly recommend HBCI.
I talked with Maria on the phone to get my internet set up. She was amazing and went above and beyond to get me internet as fast as possible including reaching out to a manager to make it happen, all because I was excited to get internet, …
HBC technical support gets 5 stars! We recently updated equipment and thought everything was connected. Then, after normal business hours, I discovered a problem. I called technical support and spoke with Don. His expertise and patience had the problem resolved in short order. Thank you, Don and HBC!
Jon helped me solve our TV problem and he made the whole process very easy as he was friendly and very competent. This is not the first time that Jon has helped me. HBCI is fortunate to have a good employee like Jon.
UPDATE 12/12/2021- Within 24 hours of posting this review I got a call from a senior tech (manager maybe) regarding our issues. We arranged a visit for today and he was polite, empathetic and took the time to listen to what I had to say. He …
We weren’t able to get any other kind of internet out where we live so we called and had Shawn come out and install it for us, he was super helpful and explained everything to us as he was installing it, we also haven’t had any issues with our internet so far! High speed, and great service!
Internet is rock solid, haven’t had a problem while working from home or streaming. Shawn helped get us setup when we moved in, and did a great job. Only choice to go with for my ISP.
I have been very happy with HBCI Air service. In a rural area where only DSL is availible, 100MB speeds is insane. I really appreciate Katrin’s assistance in notifying in my upgrade and helping get everything set-you rock! Thanks again HBCI, keep that speed blazing!
Luke and Zach M did an amazing job fixing my internet connection at my home. I went from having issues with my connection and barely getting 30mbps before they came to now getting 500mbps or more and no drops. Those two are awesome techs. …
I made a mistake and broke the internet fiber line to our house, called in and the following day they sent out techs Zach M and Chris. They were able to patch up my screw up really quick. Nice guys I couldn’t be happier with both the techs and the service I’ve had for many years.
The Internet service is average but the customer service we got from Shawn was top notch. He worked with my schedule while moving into a new house and he was efficient and friendly.
From a business perspective & personal use, always helpful and quick to respond! Katrin in Customer Service was prompt & friendly when assisting with my questions.
We’ve had HBC for a long time. Recently upgraded the modem and router. Shawn came and did a fantastic job. Our service has been excellent especially with the recent upgrade.
I have HBC and have no complaints! The technician Shawn went beyond my expectations of explaining the whole system twice! Very professional, and when he was ready to leave my Cat got out, Shawn being the nice guy he is helped me get the cat by climbing the tree and grabbing him,Bless his heart! Thanks HBC and Shawn!
I was having difficulty with play back on recorded tv shows as they had different interference aspects on the playback. I called for support and contacted Jon in Winona. He was able to help me unplug all the amino’s and reset them and now …
Great service, got an installation within a week of me calling. I was in contact with katrin, she was extremely helpful, she told me about the 50 dollar friend referral. I am very content with the work done and would definitely recommend using them to anyone
We’ve had this service since moving back to Winona. It’s a great service, we enjoy the apps that it provides access too. You pay for your basic service and have access to 1000’s of free TV shows and movies. Has been no increase in the …
So impressed with the customer service we received from Katrin who helped upgrade our services and added some features we needed. She was knowledgeable and walked us through our options, and then actually followed up with us to see if we had any questions!
Excellent service by Jon today. Internet went down and router needed to be restarted a number of times. He spent a considerable amount of time working with me.
Jon gave me information on extending my Wi-Fi throughout our farm. Very …
I just want to say “thank you” and recognize HBC Tech Wizard, Donnie. He did an amazing job of helping us get reconnected to our service today after it got disconnected. He stayed on the phone with me while we troubleshooted, and also got …
We have had HBC for 8 years mostly very good. Not so happy anymore. Tech support is only 8 to 5 seven days a week down from 24/7 and with no notice. We found this out when we had a recent weekend outage, now we are experiencing many outages …
Absolutely the worst service possible I pay for channels and don’t get them emailed and no response pay for landlines and hasn’t worked in 4 years I tell everyone I see to drop hbc! I’m canceling mine this week
John at HBC goes above and beyond to help remedy the computer issues. It is absolutely the best customer service I have ever received. Thank you so much for caring so much about people and your job, to go that extra mile to help. Many Blessings for your incredible customer service!
This is the best internet and cable service I’ve ever experienced bar none. They solved my problem with an appointment the following day and we’re very expeditious in handling the situation.
I have had to use HBC for the past 5-6 years due to a lack of other options. It has been one of the most frustrating experiences. Continuously seeing roughy half the download and upload speeds that we pay for and having dips below 1Mbps …
Quick and friendly help setting up a new fiber after having identified the problem quickly. Guys were in and out in like 10 minutes. Eddie F. and Luke were great guys and do a good job.
We are thrilled to have HBC as a provider in our rural expansion area! I feel like I’ve exited the dark ages! Zach arrived on time and did an awesome job installing the service making sure all our questions were answered. Chris joined …
I have only had service for about 3 months and I have had more outages than ever with any other provider within the time frame. I was unable to report my outage online because there were no issues in the drop down box to let me carry on …
Fast internet.
Great place
Exspensive…
Worst television service ever!!!!!!!
Always a positive experience.
Great local company with great service
bobs cool
High prices and not good customer service
Chris was great!
It’s local with local people. Would be better if they got rid of the automated phone menu and got back to a person answering the phone!
HBC is down 50% of the time. Charter>HBC all day.
Really friendly and very customer service oriented
Always use autumated bill service fast and easy
in the past i have had bad experiences, but this past year has been pretty consistent
Very poor customer service. When there are problems with are phone system, they do not return our calls.
Good service. Nice people.
I have definitely had better service at the DMV.
I’m happy to see a local cable and internet provider making competition for the data monopolies you see in other cities.
Thanks go out to Mary, Bob, and Austin. All three did an excellent job. Kudos
This is literally the crustiest internet provider ever. Internet is down at least once a week. We have 40 mbs but usually get around 10
Great costumer service fast internet so much better than our previous provider which was horrible service and reliability.
Nice people to work with! Katrin Franzwa was a delight.
NO STARS – TERRIBLE SERVICE -IT TOOK 2 DAYS FOR SOMEONE TO CALL BACK AFTER AN ISSUE AND THEY REALLY DIDN’T SEEM TO KNOW WHAT WAS GOING ON OR CARE. WHAT HAPPENED TO OUR LOCAL COMPANY?
Been dealing with this company for 5 years and every year their customer service has worsened. It’s to the point where they say they will put a repair request in and do not. I’ve been waiting 2 weeks to get a box looked at. This company is ridiculous.
After hours impossible to get ahold of anyone. Glad I pay for internet when the service is out and no one answers.
P.S. get a new waiting song.. 27 mins of that makes me go insane
Worst cable provider ever.. been loyal customers for going on 10 years never had an issue until this year with horrible snotty customer service who refuse to work with customers who have financial issues and at least make an attempt to pay something which is better than nothing..
Customer service is awful. TV service went out and all they could say is SORRY, you HAVE to wait until MONDAY. FIVE DAYS WITHOUT TV SERVICE maybe more. Pay mega dollars for service and DON’T RECEIVE.
Great customer service! Always go above and beyond to ensure customers needs are met.
Shawn VanGundy knows his stuff, he is very knowledgeable and willing to help with whatever questions I had.
This company is way better than charter. Out of 3 years I’ve lost internet one time. And I have fast internet. I highly recommend them for internet
If you are looking for a place with good internet.. this is not the place! The internet sucks so bad that I know what numbers to press every time I call. It’s very disappointing when you call and complain more than several times a month and …
My internet is always reliable and fast. And the locator gentleman is the best!!!
We have had internet services for a few years, but, ever since the last update it is very slow and the price went up…
This is the first local service that has such a poor manner customer services. I was trying to call to talk about the billing. They talk like they are trying to yell at me for canceling their services. Otherwise, great equipment with great connection.
Recently they changed their policy where a customer is mandatorily required to rent a router from HBC. Even if the customer has his own router which he plans to use, he is still required to pay the rent. This seems unfair.
Zach M. did a great job for us. A+ service and super friendly. Thanks!!
This is the worst internet in the world, horrible customer service, always is slow, crashes all the time, and when we call them they just say there having a problem with there server, but it happens like twice a week. There always having …
These guys are horrible. Internet just randomly gets slow throughout the week. They’re never afraid to pull the plug and do maintenance no matter the time of day without informing us. Also horrible phone customer service, good luck trying to get in contact with them.
Worst customer service, paid a bill to reconnect and they needed a separate call for us to tell them to reconnect it without knowing this waited hours after our first complaint call and 3 separate calls for then to finally tell us that they …
We just got our internet hooked up with Shane at HBC. He showed up on time, was very personable and did a great job cleaning up. He made it a very positive experience even when he was having to fight the cold elements outside. Thanks again Shane & HBC!!!
We’ve been having issues since we got HBC with our cable cutting out EVERY SINGLE HOUR with an error code of “an error has occurred during playback…” We have had 3 HBC guys out and still no one can tell us what our issue is or how to fix …
Shawn does a great job, he’s always so kind and pleasant. Great guy that one!
Servive provided is absolutely terrible. Internet drops about once every 20 minutes for about 10 seconds. This has been an issue since a month or two after we got service with them. I have called a half dozen times over the course of 6 …
In july 2018 they changed there policy on payments . Some customers can only pay once a month . It didn’t seem to me that they wanted to work with me they said you better try to make that payment or else. I’ve been a loyal customer …
I was disappointed to learn when I ordered Internet service that I was required to rent equipment that I did not need to get the promotion price. In essence the promotion was a non-promotion in my mind. I ended up cancelling my order.
Zach Mueller installed my intranet, I highly recommend him to install. Did an amazing job.
So after a month of dealing with Tech Support, we have half of my internet working. I was told by a high up manager (according to him) that my 2.4ghz wireless does not work and they will not fix it. Even though we have devices that don’t …
My account switched to HBC a yr ago due to previous provider selling out and since then my wireless service is horrible. We are down at least 1 to 2 times per week. I have called tech support and nobody can fix the issue. Very unhappy customer!
Some of the most unreliable and uninformative people I have ever had to deal with in my life work at HBC. Almost every aspect of their business having to do with customer interaction and satisfaction is sub-par, including the internet …
Joe W was so great at helping me over the phone troubleshooting my wifi! Such a nice young man!
Wont even let me get service. Technician came out and said I could not get a signal. My neighbor that is less than a mile away who has Hbc told me just have them put another dish on top of the silo at the farm just like the other neighbors. …
I got a disconnect notice at 5 pm. Office was closed. I went in the next day to pay up. Was told I’d have to pay 25 dollar reconnect fee. So why even send a notice if it’s shut off before you even have a chance to pay it. This company …
Just switched today to Charter. After using HBC for as many years as I can remember they chose to change the agreement we had established with the previous owner of the company. The staff was very helpful and understanding but they chose …
I lose my wi-fi at least twice a week. Besides that, HBC raised my bill in March and again in September. That’s an increase TWICE in 6 months. My bill DOUBLED for the same crappy service that FAILS at least twice a week. Now I’m sitting …
I have been a customer for about 4 months. Last month we had about a dozen outages. Today I am on hold for over 25 minutes trying to resolve another outage. What to do with my spare time, write a review. Who knows, when I finally get a hold …
Struggled with HBC business phone service for years. One problem after another. Tech support would cause more problems than they could fix and the hold times were ridiculous. Moving on to a different provider
Mary went above and beyond while assisting me with my internet needs. Excellent customer service!
Anything with the tech support is outstanding . The office sucks.
Best service ever! Zach H and Josh M were quick, efficient and all around great!
The customer care team, if you can even call them that, is a complete and utter joke. From ridiculous attitude, to not providing the most basic of care, they have struck out in all regards for me. I am continually disgusted by how little …
never had issues until we decided to transfer our services. installation tech lied and said he left us two messages and no one was at the home when my partner was waiting outside for an hour for this technician. Technician also only ever …
Joe W. Was very helpful. He was so knowledgeable it really put my doubts as ease, it’s almost as if the sweet release of death was upon me. 10/10 will be back
My husband’s grandpa owns a business. Our phones werent working they had Zach M come over and checked our phone issue out and he didnt leave until our phone was up and running the correct way! Thank you Zach M.
Wizard Zack D. Effectively worked through my internet issues, and was super nice! Excellent customer service every time I’ve called.
Zach Mueller was very professional and took great pride in his work! Keep up the good work HBC on hiring excellent field representatives!
Zach M & Luke were outstanding! They both were extremely professional, courteous & efficient in diagnosing the problem & taking care of it. Highly recommend!!!
Our small business is bleeding money because we have no internet to process credit cards, and I’ve been left on hold for over an hour (1 hour and 22 minutes, to be exact.) And this is after I was disconnected twice. If I could leave no …
Internet and cable cuts out randomly. We’re paying over $200 a month for this because it’s the only “reliable” service in the area. Typical cable/internet company. Really does not care for the consumer. Only cares about their money.
We had Shawn install our internet, top notch service! He tried doing a back flip but couldn’t land it, still provided the best customer experience!
I’ve had hbc internet for years, Shawn set me up, never had any problems, he upgraded my service, did a great job
Just had THE best experience setting up internet for my new home. Spoke with Mary and she was so easy to work with and just really seemed to want to have me have the best experience possible. I can’t wait! Thank you Mary!!
John and Chris came today to fix my internet issues and boy did they. I had a gig service but was only getting 100mbps. They found the issue and I’m back up and running even better then I was. Thanks guys!
Shawn V did a fantastic job installing my dish and instructing me on how my system works. He was very patient with all of my questions. Awesome guy!
Unreliable and unstable. I can’t even look at my emails without the service dropping out, let alone answer video calls.
Chris from HBCI did a wonderful job of extending my Wi-Fi capability in my home. He verified that it would work in all the areas that I wanted it to be strong and not have a problem. I highly recommend HBCI.
Thank goodness Mary works at HBCI! She is a dream because she knows how to treat customers right!
I talked with Maria on the phone to get my internet set up. She was amazing and went above and beyond to get me internet as fast as possible including reaching out to a manager to make it happen, all because I was excited to get internet, …
HBC technical support gets 5 stars! We recently updated equipment and thought everything was connected. Then, after normal business hours, I discovered a problem. I called technical support and spoke with Don. His expertise and patience had the problem resolved in short order. Thank you, Don and HBC!
Jon helped me solve our TV problem and he made the whole process very easy as he was friendly and very competent. This is not the first time that Jon has helped me. HBCI is fortunate to have a good employee like Jon.
UPDATE 12/12/2021- Within 24 hours of posting this review I got a call from a senior tech (manager maybe) regarding our issues. We arranged a visit for today and he was polite, empathetic and took the time to listen to what I had to say. He …
We weren’t able to get any other kind of internet out where we live so we called and had Shawn come out and install it for us, he was super helpful and explained everything to us as he was installing it, we also haven’t had any issues with our internet so far! High speed, and great service!
Internet is rock solid, haven’t had a problem while working from home or streaming. Shawn helped get us setup when we moved in, and did a great job. Only choice to go with for my ISP.
I have been very happy with HBCI Air service. In a rural area where only DSL is availible, 100MB speeds is insane. I really appreciate Katrin’s assistance in notifying in my upgrade and helping get everything set-you rock! Thanks again HBCI, keep that speed blazing!
Luke and Zach M did an amazing job fixing my internet connection at my home. I went from having issues with my connection and barely getting 30mbps before they came to now getting 500mbps or more and no drops. Those two are awesome techs. …
I made a mistake and broke the internet fiber line to our house, called in and the following day they sent out techs Zach M and Chris. They were able to patch up my screw up really quick. Nice guys I couldn’t be happier with both the techs and the service I’ve had for many years.
The Internet service is average but the customer service we got from Shawn was top notch. He worked with my schedule while moving into a new house and he was efficient and friendly.
From a business perspective & personal use, always helpful and quick to respond! Katrin in Customer Service was prompt & friendly when assisting with my questions.
We’ve had HBC for a long time. Recently upgraded the modem and router. Shawn came and did a fantastic job. Our service has been excellent especially with the recent upgrade.
I have HBC and have no complaints! The technician Shawn went beyond my expectations of explaining the whole system twice! Very professional, and when he was ready to leave my Cat got out, Shawn being the nice guy he is helped me get the cat by climbing the tree and grabbing him,Bless his heart! Thanks HBC and Shawn!
I was having difficulty with play back on recorded tv shows as they had different interference aspects on the playback. I called for support and contacted Jon in Winona. He was able to help me unplug all the amino’s and reset them and now …
Great service, got an installation within a week of me calling. I was in contact with katrin, she was extremely helpful, she told me about the 50 dollar friend referral. I am very content with the work done and would definitely recommend using them to anyone
We’ve had this service since moving back to Winona. It’s a great service, we enjoy the apps that it provides access too. You pay for your basic service and have access to 1000’s of free TV shows and movies. Has been no increase in the …
So impressed with the customer service we received from Katrin who helped upgrade our services and added some features we needed. She was knowledgeable and walked us through our options, and then actually followed up with us to see if we had any questions!
Excellent service by Jon today. Internet went down and router needed to be restarted a number of times. He spent a considerable amount of time working with me.
Jon gave me information on extending my Wi-Fi throughout our farm. Very …
I just want to say “thank you” and recognize HBC Tech Wizard, Donnie. He did an amazing job of helping us get reconnected to our service today after it got disconnected. He stayed on the phone with me while we troubleshooted, and also got …
I only get 860mbs and I got the 1gb+ plan. Idk it’s still fast as sh*t
We have had HBC for 8 years mostly very good. Not so happy anymore. Tech support is only 8 to 5 seven days a week down from 24/7 and with no notice. We found this out when we had a recent weekend outage, now we are experiencing many outages …
Absolutely the worst service possible I pay for channels and don’t get them emailed and no response pay for landlines and hasn’t worked in 4 years I tell everyone I see to drop hbc! I’m canceling mine this week
Brandon from Eyota came out today to fix/upgrade our service. He was outstanding! He was friendly, courteous, knowledgeable, etc. Thanks Brandon!
John at HBC goes above and beyond to help remedy the computer issues. It is absolutely the best customer service I have ever received. Thank you so much for caring so much about people and your job, to go that extra mile to help. Many Blessings for your incredible customer service!
This is the best internet and cable service I’ve ever experienced bar none. They solved my problem with an appointment the following day and we’re very expeditious in handling the situation.
I have had to use HBC for the past 5-6 years due to a lack of other options. It has been one of the most frustrating experiences. Continuously seeing roughy half the download and upload speeds that we pay for and having dips below 1Mbps …
Quick and friendly help setting up a new fiber after having identified the problem quickly. Guys were in and out in like 10 minutes. Eddie F. and Luke were great guys and do a good job.
We are thrilled to have HBC as a provider in our rural expansion area! I feel like I’ve exited the dark ages! Zach arrived on time and did an awesome job installing the service making sure all our questions were answered. Chris joined …
I have only had service for about 3 months and I have had more outages than ever with any other provider within the time frame. I was unable to report my outage online because there were no issues in the drop down box to let me carry on …